sales coordinator

client services coordinator Jobs in Sharjah

client services coordinator

customer service agent

customer service executive Jobs in Sharjah

customer service executive

customer service specialist (uae nationaity) Jobs in Sharjah

customer service specialist (uae nationaity)

customer support specialist

Ansar Mall / Ansar Gallery

Job Title: Sales Man or Lady / Customer Service (UAE Nationals Only)Location: Sharjah, United Arab Emirates Salary: AED 5,000 per month Job Type: Full-time Nationality: Emirati (UAE Nationals Only)Job Description:We are seeking motivated and customer-focused Emirati professionals to join our team in Sharjah. The ideal candidate will be passionate about delivering excellent service and/or achieving sales targets.Responsibilities:For Sales Role:<ul><li>Identify and pursue new sales opportunities</li><li>Build and maintain strong customer relationships</li><li>Achieve monthly sales targets</li><li>Provide product knowledge and support to clients</li></ul>For Customer Service Role:<ul><li>Handle incoming customer inquiries via phone, email, or in-person</li><li>Resolve customer complaints professionally</li><li>Maintain accurate records of customer interactions</li><li>Provide excellent after-sales support</li></ul>How to Apply:Interested Emirati candidates are invited to apply with their updated CV.Job Type: Full-timePay: AED5,000.00 per month

Sales man or Sales Lady / Customer Service (UAE Nationals Only)

Gulf Cars Auction LLC

Job Title: Customer Service Representative - Arabic Speaker Company: Gulf Car Auction Location: Sharjah Job Type: Full-time Experience: Minimum 2 years in customer service within the UAE.Role Overview: We are looking for a fluent Arabic-speaking Customer Service Representative with solid experience in the UAE market. In this role, you will be the key liaison for our Arabic-speaking customers, ensuring their needs are met promptly and professionally (English Language is a plus)Key Responsibilities:<ul><li>Serve as the primary contact for Arabic-speaking customers through various channels (phone, email, social media).</li><li>Respond to customer queries, troubleshoot problems, and provide effective resolutions.</li><li>Handle order processing, account updates, and other administrative tasks with high accuracy.</li><li>Document all customer interactions and follow up to ensure issue closure.</li><li>Develop expertise in company products/services to offer reliable support and advice.</li><li>Work with team members to share insights and improve customer service strategies.</li><li>Uphold company values and ensure a positive brand image in all customer interactions.</li></ul>Requirements:<ul><li>Must be a fluent Arabic speaker.</li><li>Professional working proficiency in English (both verbal and written) is mandatory.</li><li>Minimum of 2 years of customer service experience, specifically within the UAE.</li><li>In-depth knowledge of local (UAE) customer service practices and cultural nuances.</li><li>Outstanding communication and customer engagement skills.</li><li>Ability to work under pressure and manage time effectively.</li><li>Familiarity with CRM systems and basic computer applications.</li></ul>We Offer:<ul><li>A competitive salary.</li><li>Comprehensive benefits package including health insurance, visa, and annual flight ticket.</li><li>Clear paths for professional advancement and training.</li><li>A collaborative and diverse team environment.</li></ul>To Apply: Please send your updated CV to assmaa@gulfcarauction.com with the subject line &ldquo;Customer Service Representative - Arabic Speaker&rdquo;.Job Type: Full-time

Customer Service Agent

AL QANNATI BKC GROUPS OF COMPANIES

About us: Al Qannati-BKC Group of Companies delivers a wide range of manpower services across the United Arab Emirates, for a large Client base in infrastructure, construction, factories, interiors and fit out services. Having 25 years of experience working with the UAE&rsquo;s leading companies, we deploy the industry best tailored manpower services to advance our client success.Job Summary: The Customer Service Executive is responsible for delivering excellent customer service by efficiently handling inquiries, resolving complaints, and providing accurate information about products and services. The ideal candidate should be customer-focused, detail-oriented, and capable of working in a fast-paced environment.Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, email, chat, or in-person</li><li>Resolve customer complaints and issues effectively and in a timely manner</li><li>Provide detailed information on products, services, policies, and procedures</li><li>Maintain accurate records of customer interactions and transactions</li><li>Coordinate with internal departments (sales, logistics, technical support) to resolve customer issues</li><li>Follow up with customers to ensure their satisfaction and gather feedback</li><li>Process orders, forms, applications, and requests</li><li>Monitor and track customer service metrics and report on performance</li><li>Uphold the company&rsquo;s values and maintain a positive image in all customer interactions</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per monthLanguage:<ul><li>Hindi (Required)</li></ul>

Customer Service Executive

Yakka Technical Services

We are looking for a Technical Customer Support Executive to assist customers with our Smart Home Automation solutions, Access Control System &amp; ELV. The role involves handling customer queries, troubleshooting devices (smart lighting, security, etc.) and providing remote support when needed. (Do not Apply if you don't have Experience in Home Automation, Electrical, or ELV)Key Responsibilities:<ul><li>Handle incoming customer inquiries via phone, email, and live chat with professionalism and empathy.</li><li>Log, prioritize, and track customer issues or service requests through the ERP or CRM system.</li><li>Troubleshoot basic service concerns (e.g., scheduling mishaps, technician delays) and escalate complex cases to supervisors or technical teams.</li><li>Provide timely updates and confirmations (e.g., service bookings, technician ETA, completion status).</li><li>Provide basic sales support by following up on leads and inquiries.</li><li>Preparing proposals, quotations, and service agreements.</li><li>Collaborate with installation and maintenance teams to resolve system issues effectively.</li><li>Handle feedback, complaints, and ensure prompt resolution escalation when required.</li><li>Requirements:</li><li>Proven experience in technical support within Home Automation, ELV, or access control systems.</li><li>Strong understanding of hardware and software components related to ELV and security systems.</li><li>Excellent problem-solving skills and the ability to work under pressure.</li><li>Effective communication skills in English is required.</li><li>Ability to work independently and as part of a multidisciplinary team.</li><li>Technical certifications relevant to ELV, networking, or access control systems are preferred.</li><li>Flexibility to respond to urgent calls and provide on-site support when necessary.</li><li>Strong customer service orientation and attention to detail.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,500.00 per monthApplication Question(s):<ul><li>Do you have Smart Home Automation, Access Control &amp; ELV Experience?</li></ul>

Technical Customer Support Executive-Home Automation

AIRSPACE TOURISM LLC

Looking for female staff with family visa* Customer services* Responding to the mails and calls* Maintain the daily reportsJob Type: Full-timePay: AED1,500.00 - AED2,000.00 per month

Travel Consultant

tawteen

Customer services (UAE Nationality) with minimum one year of experience.Job Type: Full-timePay: AED7,000.00 - AED8,000.00 per month

Customer Service Specialist (UAE Nationaity)

DICETEK LLC

<div>KYC Remediation Specialist
Job Purpose
The KYC Remediation Specialist is responsible for the accurate collection, review, and validation of customer documentation, information and data to ensure compliance with regulatory requirements, internal policies, and procedures. The role focuses on remediating existing client files to meet current KYC standards. The Specialist acts as the first line of defense (&ldquo;maker&rdquo;) in the KYC process by preparing and updating client profiles for quality review and approval.
Key Accountabilities
Remediation
<ul><li>Collect, review, and validate customer identification documents, beneficial ownership structures, and other due diligence information to ensure KYC documents meet regulatory and internal policy standards</li><li>
Examine existing customer profiles to identify missing or outdated information.</li><li>
Ensuring that the profiles of customers and suppliers are matching with that of the client.</li><li>
Assessing whether the expected turnover is matching with the nature of business.</li><li>
Assessing whether customer&rsquo;s trading activities require a physical office/warehouse etc.
</li><li>Accurately capture and input client data into KYC systems/core banking system.</li></ul>
Due Diligence &amp; Screening
<ul><li>Perform name screening (including customer&rsquo;s customer and suppliers) and validate customer data against reliable sources, including public domain and internal systems. Document all screening results, actions taken, and decisions made during the remediation process.</li><li>
Escalate potential matches or red flags to the checker in line with escalation protocols.</li><li>
Identify gaps or deficiencies in documentation and follow up with relevant stakeholders for resolution.</li></ul>
Quality &amp; Compliance Standards
<ul><li>Ensure client files are completed within agreed service-level timelines.</li><li>
Adhere strictly to internal procedures, regulatory requirements (AML, CFT, FATCA/CRS, sanctions), and KYC standards.</li><li>
Support timely remediation of deficiencies identified during internal quality checks.</li></ul>
Collaboration &amp; Reporting
<ul><li>Work closely with Relationship Managers, Compliance Officers, and Operations staff to obtain required information.</li><li>
Provide regular updates on case status, remediation progress, and challenges.</li><li>
Maintain accurate audit trails and documentation in line with policy.</li></ul>
Requirements<ul><li>
Education: Bachelor&rsquo;s degree in finance, Business, Law, or a related field.</li><li>
Experience: 1&ndash;3 years of experience in KYC, client onboarding, compliance operations, sanction screening, or related financial services role (Experience with regulatory remediation projects is a plus.)</li><li>
Knowledge:
</li><li>Understanding of AML/CFT regulations, sanctions, and KYC requirements.</li><li>
Familiarity with beneficial ownership structures, corporate documents, and customer due diligence (CDD/EDD) processes.</li><li>
Awareness of FATCA/CRS reporting requirements (preferred).</li></ul>
Key Competencies<ul><li>
Strong attention to detail and accuracy in data handling.</li><li>
Analytical mindset with the ability to identify inconsistencies or risks.</li><li>
Ability to work under tight deadlines and manage multiple cases simultaneously.</li><li>
Good communication skills to liaise with internal stakeholders and request missing information.</li><li>
Proficiency with MS Office and KYC/AML tools</li><li>
High integrity and commitment to regulatory compliance and ethical standards.</li></ul></div>

KYC Remediation Specialist

Explore 432+ Customer support specialist in Sharjah this September. Find roles across top companies and apply now to boost your career.