data & insights analyst, primary research Jobs in New York

data & insights analyst, primary research

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data insights analyst primary research

Elsevier

<div></div><div><div>Data &amp; Insights Analyst, Primary Research</div><div></div><div>
Are you passionate about transforming data into actionable insights that shape strategic initiatives?</div><div></div><div>
Do you thrive in a fast-paced, collaborative environment where your analysis directly influences go-to-market strategies and revenue growth?</div><div></div><div>
About our Team</div><div>
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.</div><div></div><div>
About the Role</div><div>
The Data &amp; Insights Analyst, Primary Research will serve as a vital resource for the global Primary Research team. You will provide analytical expertise to inform and accelerate Go-To-Market (GTM) initiatives, optimize business models, and support strategic decision-making. Reporting to the Director of Primary Research &ndash; Commercial Propositions, you will deliver timely, impactful analyses that drive action and support the team's growth objectives.</div><div></div><div>
Responsibilities</div><ul><li><div>
Supporting GTM initiatives by providing data-driven insights to help accelerate growth in primary research revenue.</div></li><li><div>
Conducting analysis related to existing journal packaging options and commercial approaches, including subscription and open access models.</div></li><li><div>
Developing and delivering bespoke analyses to support regional and global commercial projects, ensuring insights are clear and actionable.</div></li><li><div>
Collaborating with cross-functional teams, including Research Sales, Customer Success, Marketing, and STMJ on projects related to Primary Research.</div></li></ul><div></div><div><br>
Requirements</div><ul><li><div>
Have excellent analytical skills with the ability to structure and interpret complex, unstructured data.</div></li><li><div>
Display proven experience in delivering impactful insights from diverse data sources, with a commercial mindset.</div></li><li><div>
Have familiarity with sales and marketing data tools and systems such as Salesforce, Tableau, Snowflake, and Excel.</div></li><li><div>
Able to work in an agile, dynamic environment, managing multiple priorities and tight deadlines.</div></li><li><div>
Display excellent communication skills, capable of presenting insights clearly to non-technical stakeholders.</div></li><li><div>
Have knowledge of publishing, primary research business models, and open access frameworks is highly valued.</div></li></ul><br>
Primary Location Base Pay Range: Home based-New York $85,000 - $141,600.
 If performed in New York City, the pay range is $88,900 - $148,000. If performed in Rochester, NY, the pay range is $73,400 - $122,300. If performed in Ohio, the pay range is $73,400 - $122,300.
U.S. National Pay Range: $77,300 - $128,700. Geographic differentials may apply in some locations to better reflect local market rates.<br>
This job is eligible for an annual incentive bonus.<br>
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week:
 Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
 Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
 Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
 Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
 Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
 Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
 In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice<div><br>
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our <div>Applicant Request Support Form</div> or please contact 1-855-833-5120.</div><div></div><div>
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams <div>here</div>.</div><div></div><div>
Please read our <div>Candidate Privacy Policy</div>.</div><div></div><div>
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.</div><div></div><div><i>
USA Job Seekers:</i></div><div><div>
EEO Know Your Rights</div>.</div></div><div></div>

Data & Insights Analyst, Primary Research

Millennium Management

<div>Content Analyst<p></p><p><b>
Content Analyst</b></p><p></p><p>
Millennium is seeking a dynamic, innovative, and motivated U.S. Technology Content Analyst to join our growing Content Solutions team.</p><p>
Content Solutions is part of Platform Solutions, which delivers a suite of resources to our investment professionals, including data, research, and corporate access. Within Platform Solutions, Content Solutions is Millennium&rsquo;s team of experts on alternative data, independent research, and investment tools.</p><p></p><p>
This role offers the unique opportunity to redefine the way content is sourced, evaluated, and delivered to investment professionals, with a focus on constant innovation, testing new approaches, learning from outcomes, and executing with precision. As a Content Analyst, you will work cross-functionally with Corporate Access, Broker Relations, and other key internal stakeholders to carve out a distinct value proposition within your sector.</p><p></p><p>
Your role will involve building deep expertise in alternative data, independent research, and investment tools relevant to the U.S. Technology sector. You will proactively identify, vet, recommend, and onboard new high-value content to investment professionals in support of their investment processes. By leveraging creativity, collaboration, and a strategic mindset, you will help drive the evolution of Platform Solutions and create a measurable impact across the firm.</p><p></p><p>
If you are passionate about <b>learning,</b> <b>innovation, collaboration, and delivering value in a dynamic environment</b>, we encourage you to apply.</p><p></p><p><b>
Responsibilities</b><b>:</b></p><p><b>
Content Discovery and Analysis</b></p><ul><li><p>
Research, discover, and vet data and research products and formulate a view on their potential value to investment professionals</p></li><li><p>
Stay informed of industry trends, changes to known products, and new products not yet in use at the firm</p></li><li><p>
Build and maintain detailed documentation on providers and products relevant to your coverage</p></li><li><p>
Author and publish proprietary commentary and reports on content relevant to your coverage to inform and educate investment professionals</p></li><li><p>
Leverage your expertise to optimize the firm&rsquo;s portfolio of data and research in your coverage area; onboard new high-value products at best-in-class pricing, offboard inferior products, and guide investment professionals toward the best products for their strategy</p></li></ul><p></p><p><b>
Innovation and Strategic Impact</b></p><ul><li><p>
Continuously evaluate and enhance the processes for sourcing, vetting, and delivering content to investment professionals at scale</p></li><li><p>
Test new approaches to content discovery, analysis, and delivery, learning from outcomes to refine and improve workflows</p></li><li><p>
Develop and execute a unique value proposition for your role within Content Solutions, ensuring alignment with the needs of investment professionals and the broader platform</p></li><li><p>
Build deep knowledge of alternative data, independent research, and investment tools relevant to the U.S. Technology sector, becoming the firm&rsquo;s subject matter expert</p></li></ul><p></p><p><b>
Cross-Functional Collaboration</b></p><ul><li><p>
Partner with investment professionals to understand their unique processes and recommend tailored content solutions; leverage their insights and feedback to continuously improve the firm&rsquo;s content platform and portfolio</p></li><li><p>
Work closely with Corporate Access and Broker Relations to identify synergies and deliver innovative solutions that enhance the overall platform</p></li><li><p>
Collaborate with internal counterparts, including business management, data science and engineering, legal, compliance, and operations, to optimize the firm&rsquo;s content platform</p></li></ul><p></p><p><b>
Building Strategic Relationships</b></p><ul><li><p>
Develop 1x1 relationships with investment professionals to understand their unique strategies and content needs</p></li><li><p>
Market the content platform to prospective and new investment professionals, onboarding them to the platform and ensuring they understand its value</p></li></ul><ul><li><p>
Establish and maintain strategic relationships with content providers, generating unique opportunities to access high-value content for investment professionals</p></li><li><p>
Negotiate commercial and business terms with content providers to achieve best-in-class pricing and position for scale</p></li></ul><p></p><p><b>
Operational Excellence and Process Optimization</b></p><ul><li><p>
Manage high volumes of work across diverse functions and competing priorities, ensuring effective communication and timely execution</p></li><li><p>
Leverage and contribute to the development of internal technology to improve workflows and the investment professionals&rsquo; experience</p></li><li><p>
Develop frameworks for tracking and evaluating the success of Content Solutions, using data-driven insights to inform decision-making</p></li></ul><p></p><p><b>
Qualifications/Skills Required</b><b>:</b></p><ul><li><p><b>
Analytical Skills</b>: Strong analytical and critical thinking skills, with the ability to assess the value and relevance of new products in order to formulate a viewpoint</p></li><li><p><b>
Communication Skills</b>: Strong written and verbal communication skills, with the ability to present ideas clearly and persuasively</p></li><li><p><b>
Innovative Mindset</b>: A passion for challenging existing processes, experimenting with new ideas, and driving continuous improvement</p></li><li><p><b>
Cross-Functional Collaboration</b>: Proven ability to work effectively across diverse teams toward delivering value for the organization</p></li><li><p><b>
Relationship Management</b>: Strong interpersonal skills and the ability to build strategic relationships with investment professionals and content providers</p></li><li><p><b>
Adaptability and Resilience</b>: Comfortable with ambiguity, with the ability to operate independently and learn from failures while maintaining a results-oriented approach</p></li><li><p><b>
Organizational Skills</b>: Excellent time management and organization skills to manage high volumes of work effectively</p></li><li><p><b>
Data Literacy</b>: Ability to engage with data and leverage insights to inform decision-making and improve workflows</p></li><li><p><b>
Sector Knowledge</b>: Familiarity with discretionary and systematic investment processes, with a background in U.S. Technology preferred</p></li><li><p><b>
Experience: </b>5-10 years of professional experience in finance, data, and/or research</p></li></ul><p></p><p>
The estimated base salary range for this position is $160,000 to $250,000, which is specific to New York and may change in the future. Millennium pays a total compensation package which includes a base salary, discretionary performance bonus, and a comprehensive benefits package. When finalizing an offer, we take into consideration an individual&rsquo;s experience level and the qualifications they bring to the role to formulate a competitive total compensation package.</p></div>

Content Analyst

eMarketer

<div><div><p>EMARKETER is the leading research, data, and insights provider for marketing, advertising, and commerce professionals. Our data-centric forecasts and rigorous analysis empower strategic decisions for brands, agencies, media platforms, technology companies, and more. With a strong focus on the transformation of digital advertising and ecommerce, EMARKETER's forecasts, reports, and benchmarks enable global companies to anticipate tomorrow's market trends for confidence today. EMARKETER is a division of Axel Springer SE, one of Europe's largest media companies.</p></div><p><b>
We're hiring a Senior Analyst to lead our ad tech coverage and contribute to our advertising and media research more broadly at EMARKETER, the preeminent provider of research on digital markets.</b></p>
<p><b>
The Role &amp; Team:</b></p>
<p>
As Senior Analyst, you will be responsible for writing research reports and delivering presentations at industry conferences, client events, and webinars. You'll be expected to be EMARKETER's foremost authority on the ad tech space, building a reputation as a trusted, data-driven expert on the industry and a go-to resource both internally and externally.</p>
<p>
Success in the role requires a deep understanding of the economics and mechanics of digital advertising, as well as a data-informed perspective on how AI is changing ad measurement, programmatic transactions, and consumer data analysis. The position is ideally suited for someone with the knowledge and willingness to put a stake in the ground on predictions, trendlines, and disruptors.</p>
<p>
It's a high-profile position with the opportunity for the right candidate to develop a significant market presence. The role will report directly to the desk lead for our advertising and media coverage and will have no direct reports.</p>
<p>
This is a hybrid role working from our New York City HQ at One Liberty Plaza two times a week.</p>
<p><b>
The Ideal Candidate Is:</b></p>
<ul>
<li><b>A specialist</b> who understands the landscape and dynamics of adtech, and who is knowledgeable about the broader market.</li>
<li><b>A structured thinker</b> who possesses exceptional writing and data analysis skills.</li>
<li><b>A curious researcher</b> who is adept at data storytelling; this person can look at many data points and find the key insights across data sets.</li>
<li><b>A highly effective communicator</b> who is skilled at concise, clearly organized report writing.</li>
<li><b>A networker </b>who has a strong LinkedIn presence and enjoys building connections with industry leaders and on social media.</li>
<li><b>A team player</b> who is committed to collaborating across the organization.</li>
<li><b>A client-focused analyst</b>, with the drive and skills to develop new products to meet pressing client needs</li>
</ul>
<p><b>Key Responsibilities:</b></p>
<ul>
<li>Create forward-looking original insights to guide client decision-making on trends, disruptions and challenges.</li>
<li>Deliver tightly structured, insightful and actionable reports and presentations tailored to the key needs of our audience.</li>
<li>Ensure all deliverables include sharp data analytics, meet our high quality standards, publish on schedule and provide actionable insights that help clients get their jobs done.</li>
<li>Collaborate with researchers, forecasters, editors, and cross-functional teams on client-centric content.</li>
<li>Engage proactively with peers through social media like LinkedIn, at major conferences, and in the media.</li>
<li>Represent EMARKETER at conferences, webinars, and in media as an industry thought leader.</li>
<li>Join sales calls on an ad hoc basis to talk to your research.</li>
<li>Deliver on sponsored and paid presentations, webinars and podcasts</li>
<li>Stay on top of changing patterns in your industry.</li>
</ul>
<p><b>Desired Skills &amp; Experience:</b></p>
<ul>
<li>Background in a role involving writing and analysis centered on advertising or adtech (e.g., market research, data-driven journalism, consulting); ideally with a few years of industry experience.</li>
<li>Public speaking experience with client presentations, industry events, media appearances and/or webinars.</li>
<li>Expertise in creating and delivering memorable, story-driven presentations.</li>
<li>Ability to multitask and prioritize as assignments shift in a fast-paced, deadline-driven environment.</li>
<li>Exceptional writing, charting, data comparison, and analysis skills.</li>
<li>Strong Excel and PowerPoint skills.</li>
</ul>
<p><b>Applicants must be authorized to work in the United States without the need for visa sponsorship, now or in the future.</b></p>
<p><b>
Salary &amp; Benefits:</b></p>
<ul>
<li>Base salary: $130,000-$150,000 (dependent on skills, experience, and competencies)</li>
<li>Unlimited PTO, 10 paid holidays, and 16 weeks of parental leave</li>
<li>Comprehensive medical, dental, and vision insurance plans</li>
<li>Matched and vested 401k plan</li>
<li>Access to resources for financial planning guidance, family planning services, mental health reachout and Employee Assistance Programs (EAP)</li>
<li>Additional benefits include commuter benefits, phone reimbursement, gym membership discounts, and more</li>
</ul><div><div><b>About EMARKETER</b></div>
<div></div>
<div>EMARKETER is the world's leading research company focused on digital transformation. We hire people who are passionate about providing business leaders with actionable data and insights in the areas of digital marketing and advertising, media, retail and ecommerce, financial services, healthcare, and more. Our clients, who rely on our content to make informed decisions, include top global brands within Fortune 1000 companies, as well as smaller firms striving to compete in a digital age.</div>
<div></div>
<div>At EMARKETER, we pride ourselves on an inclusive work environment and continuously strive for diversity of thought, identity, and experience while encouraging growth and providing support to team members throughout the organization. EMARKETER is committed to corporate transparency through regular business updates and an always-open line of communication.</div><br>
<div></div>
<div>
<p><b>What We Value</b></p>
<p>
Our people are the foundation of our success. Guided by our values, we:</p>
<ul>
<li><b>Serve Our Clients:</b> We prioritize their needs to deliver excellence in our products and services.</li>
<li><b>Work as One Team:</b> We collaborate with trust, accountability, and transparency.</li>
<li><b>Innovate and Adapt:</b> We foster curiosity, resilience, and fearless exploration of new ideas.</li>
<li><b>Celebrate Diversity and Inclusion:</b> We embrace a diverse, inclusive environment where all voices are valued and respected.</li>
</ul>To learn more about what it's like to work at EMARKETER check out our careers page and life page.</div>
<div></div>
<div><i>If this sounds like a great job for you, please apply online and tell us a bit about why you're a good fit for the role.</i><br>
<i>Please note that for all positions at EMARKETER, there is an exercise component specific to the role to reduce selection bias in our recruiting process and test how you apply knowledge.</i></div></div></div>

Senior Analyst, Advertising Technology

Omnicom Health

<div><p><b>Company:</b> Wildtype Health | <b>Title:</b> Brand Strategy Director</p>
<p><b>
Job Description</b></p>
<p>
Wildtype Health is seeking a Brand Strategy Director to join our dynamic team serving a blockbuster oncology brand that has changed the life of millions of people worldwide. You are a forward-thinking strategist and creative problem solver, excited by the opportunity to challenge convention and inspire others. You will guide brands and clients through uncharted territory, developing powerful brand and communication strategies that break through the clutter and drive change. In this role, you will collaborate closely with creative, account, and medical teams, lead client and internal workshops, identify and translate complex insights into actionable strategies.</p>
<p><b>
Primary Responsibilities</b></p>
<ul>
<li>Serve as the strategic lead for assigned HCP oncology brands, partnering with agency colleagues and clients to uncover opportunities for disruption and growth.</li>
</ul><ul><li>Build and nurture strong client relationships as a trusted, proactive advisor.</li>
</ul><ul><li>Guide the strategic direction for brand development, positioning, and marketing approaches, ensuring solutions are data-driven and insight-led.</li>
</ul><ul><li>Lead and facilitate workshops that inspire breakthrough thinking and strategic excellence.</li>
</ul><ul><li>Oversee and synthesize market research (primary and secondary) to generate deep customer, market, and competitor insights.</li>
</ul><ul><li>Develop and present clear, compelling strategies, creative briefs, content maps, and multichannel engagement plans.</li>
</ul><ul><li>Stay ahead of macro-trends in oncology, healthcare, science, and culture, identifying implications and opportunities for our clients.</li>
</ul><ul><li>Collaborate with cross-functional teams to ensure strategies are translated into impactful creative and business results.</li>
</ul><ul><li>Contribute to new business efforts, providing strategic leadership and insight generation as part of pitch teams.</li>
</ul><ul><li>Mentor junior strategists and contribute to a culture of learning, growth, and curiosity.</li>
</ul>
<p><b>Qualifications &amp; Experience</b></p>
<ul>
<li>Bachelor's degree and 5-7 years' experience in an agency, market research, healthcare communications, or similar pharmaceutical marketing/consulting environment (HCP oncology experience preferred).</li>
</ul><ul><li>Deep understanding and curiosity of brand strategy fundamentals, development, and processes.</li>
</ul><ul><li>Proven track record of developing and presenting strategic recommendations that drive marketing and business strategy objectives.</li>
</ul><ul><li>Strong research, analytical, Ai, and data synthesis skills; ability to distill complex information into actionable insights.</li>
</ul><ul><li>Exceptional storytelling and communication skills.</li>
</ul><ul><li>Experience leading workshops and facilitating cross-functional collaboration (fluency in Miro/Mural a plus).</li>
</ul><ul><li>Creative, independent thinker who thrives in a fast-paced, evolving environment.</li>
</ul><ul><li>Ability to manage multiple projects, prioritize effectively, and deliver results.</li>
</ul><ul><li>Willingness to travel to client offices as required</li>
</ul>
<p>Salary Range-$145,000 - $155,000.</p><div><p><i>
Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us&mdash;we look forward to getting to know you. We will process your personal data in accordance with our </i><i>Recruitment Privacy Notice</i><i>.</i></p></div></div>

Strategy Director

wildtype

NS IT Solutions

<p>Role: Sr. Programmer/Analyst (Drupal Developer)<br>
Location: NYC, NY<br>
Visa: GC/USC<br>
Type: 6-9 Months CTH<br>
<br>
Primary Skills:<br>
Drupal 8+ Development &amp; Administration<br>
PHP (Object-Oriented, Version 7+)<br>
Drupal Module &amp; Theme Development<br>
Drupal API (Form API, Field API, Render API)<br>
Acquia Cloud / AWS Hosting<br>
Apache, Solr, Varnish Configuration<br>
JavaScript, jQuery, CSS, Sass<br>
REST &amp; SOAP API Integration<br>
SQL / RDBMS Development<br>
Git Version Control<br>
Continuous Integration (CircleCI or similar)<br>
Linux Environment Support<br>
<br>
Job Description<br>
The overall purpose of this position is to lead in a variety of assignments including web development, providing design/architectural solutions, and leading projects for various technology solutions for the client&rsquo;s business systems and on the Drupal Content Management Systems.<br>
The incumbent in this position is primarily responsible for technical architecture, module and application development, site building, and systems design and administration.<br>
The Senior Programmer/Analyst//'s role is to define, develop, test, analyze, and maintain new software applications in support of the achievement of business requirements.<br>
This includes writing, coding, testing, and analyzing software programs and applications.<br>
The Senior Programmer/Analyst will also research, design, document, and modify software specifications throughout the production life cycle.<br>
This individual will also provide mentoring, support, and guidance to the Programmer/Analyst//'s role.<br>
The role typically reports to the Director of Information and Communications Technology (ICT) and manages no direct reports.<br>
The incumbent in this position acts as an independent contributor and works under minimal supervision with no authority for expenditures or to sign official documents.<br>
They are to identify and make recommendations to develop solutions to complex issues.<br>
The candidate is responsible for the design, development, implementation, and maintenance of applications used by primary business applications.<br>
<br>
Key Responsibilities<br>
Administration, support, patching, and upgrading Drupal, PHP, Solr, Web Server, and related services on Acquia and AWS.<br>
Designs and develops applications to solve business problems.<br>
Provide technical leadership of Drupal and other web development projects including requirements gathering, project planning, delegating tasks, and code review.<br>
Utilize GIT for version control, and pull requests for merging feature branches.<br>
Install, test, and deploy patches to the core CMS and modules for our Drupal CMS.<br>
Working with Continuous Integration using CircleCI for deployment on Acquia.<br>
Leads and manages development projects from start to finish, communicating with all levels of staff and reporting progress regularly to ICT Director.<br>
Provides design proposals following best practices considering data, business, and service layers for all system changes.<br>
Collaborate with developers, programmers, and designers in conceptualizing and development of new software programs and applications.<br>
Analyze and assess existing business systems and procedures.<br>
Assist in the definition, development, and documentation of software&rsquo;s business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments.<br>
Assist in defining software development project plans, including scoping, scheduling, and implementation.<br>
Research, identify, analyze, and fulfill requirements of all internal and external program users.<br>
<br>
Required Qualifications<br>
Bachelor&rsquo;s degree or equivalent experience in computer science or related field such as math, physics, or engineering &mdash; Required<br>
Advanced degree &mdash; Preferred<br>
7-10 years of experience with Drupal Design, Development, and Administration &mdash; Required<br>
<br>
Skills and Requirements<br>
Command of Drupal 8+ architecture, modules, development, theming, and best practices.<br>
Comfortable with Git for version control, and pull requests for merging feature branches.<br>
Strong understanding of core Drupal API and concepts, including Form API, Field API, Render API, etc.<br>
Familiarity with Continuous Integration using CircleCI or similar.<br>
Knowledge of periodic maintenance and configuration of Apache, Varnish, Solr, and PHP on Linux.<br>
Support the deployment process, including review of logs for errors after code deployment to all environments.<br>
Experience with JavaScript, jQuery, CSS, and Sass.<br>
Experience using SOAP and REST APIs.<br>
Strong knowledge of object-oriented PHP including experience working with PHP version 7.<br>
Experience with SQL and RDBMS.<br>
Familiarity with Acquia Cloud environment, DrupalVM, Jira, Jira Service Desk, WordPress.<br>
Ability to work independently and manage multiple task assignments.<br>
Strong oral and written communication skills, including presentation skills.<br>
Able to communicate effectively with non-technical staff and with members of interdisciplinary teams.<br>
Flexible and adaptable in regards to learning and understanding new technologies.<br>
Knowledge of applicable data privacy practices and laws.<br>
Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment.<br>
Displays enthusiasm and positive energy.<br>
<br>
Additional Skills<br>
Spoken Skill: Need good communication and interpersonal skills to work effectively with IT Project Manager, Technical Leads, Business Users, and other members of the team.<br>
Reading Skill: Excellent reading skills are required to interpret business requirements, use cases, design documents, and other highly technical and sometimes complex documents.<br>
Writing Skill: Proficient in written English to convey ideas via email, write design documents, issue summaries, resolutions, and process improvements.<br>
<br>
Other Interpersonal Skills:<br>
Ability to keep the manager abreast of issues and progress in a timely and efficient manner.<br>
Must be a team player and support the primary functions assigned to other team members in their absence.<br>
Must be capable of investigating and resolving programming and system malfunctions utilizing a variety of technical skills.<br>
Should be capable of quickly debugging issues and reconciling production issues with minimal downtime.<br>
Capable of working independently with minimal supervision and identifying functional and/or performance issues.</p>

Sr. Programmer/Analyst (Drupal Developer)

Macy's

<div><p><b>Be part of an amazing story</b></p>
<p>
Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.</p>
<p><b>
Job Overview</b></p>
<p>
The Senior, Consumer Insights, is a customer-obsessed problem solver who leverages multiple data sources, including customer experience (CX) data (NPS &amp; CSAT), primary and secondary customer research, customer engagement and behavioral data, and journey analytics, to generate actionable insights and motivate teams into action. They collaborate across functions, partnering with teams in Stores, Digital, Product Management, Marketing &amp; Strategy, to surface points of friction for the customer and serve as a strategic partner in ideating, optimizing, and tracking progress against solutions.</p>
<p><b>
What You Will Do</b></p>
<ul>
<li>Lead strategic customer research, utilizing CX Feedback, NPD market share data, or primary research.</li>
<li>Own CX measurement and provide strategic support for large-scale and cross-domain initiatives. This involves leveraging data and insights from our established CX survey system, measuring NPS &amp; CSAT, and incorporating additional customer data sources when relevant.</li>
<li>Support CX opportunity business case development, including quantifying the customer impact of experience changes expected to either degrade or improve the customer experience. This includes utilizing the linkage between key CX metrics and sales/profit.</li>
<li>Independently act as a strategic partner in prioritization, solution ideation, and collaboration coordination to address the most significant CX opportunities.</li>
<li>Proactively identify new areas for analysis, refresh surveys based on the strategic objectives of the organization, and ensure that metrics are appropriately used in dashboards, planning goals, KPIs, etc.</li>
<li>Partner and build relationships with key stakeholder teams, including customer and product analytics, digital product management, logistics, store operations, loyalty programs, and personalization.</li>
<li>Collaborate across the Consumer Insights team and other analytics partners to provide context and explanation to data findings.</li>
<li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities</li>
</ul>
<p><b>Skills You Will Need</b></p>
<p><b>
Analytical Skills:</b> Ability to effectively analyze data from various sources to derive meaningful and actionable insights.</p>
<p><b>
Project Management</b>: Proficient in managing projects, processes, and organizational tasks. Capable of handling multiple projects simultaneously and delivering high-quality results promptly.</p>
<p><b>
Communication:</b> Excellent written and verbal communication skills to influence business partners and senior leaders across the organization.</p>
<p><b>
Interpersonal Skills:</b> Outstanding interpersonal skills, capable of collaborating effectively using a broad range of influence styles to achieve desired outcomes. Regarded as a true team player.</p>
<p><b>
Proactive Work Style:</b> Demonstrates a proactive approach to work and the ability to work independently, managing activities efficiently. Comfortable operating in ambiguous environments and capable of bringing structure to such situations.</p>
<p><b>
Self-Initiative:</b> Self-starter with a strong sense of curiosity, persistence, and flexibility. Possesses a &quot;can-do&quot; attitude and is eager to take on challenges.</p>
<p><b>
Who You Are</b></p>
<ul>
<li>Candidates with a bachelor&rsquo;s degree or equivalent work experience in a related field are encouraged to apply. MBA preferred.</li>
<li>4-7 years of professional work experience, ideally with ecommerce, omni-channel retail, or management consulting experience.</li>
<li>Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.</li>
<li>Able to work a flexible schedule based on department and company needs.</li>
</ul>
<p><b>What We Can Offer You</b></p>
<p>
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.</p>
<p><i>
Some additional benefits we offer include:</i></p>
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
<li>Tuition reimbursement</li>
</ul>
<p><i>Access the full menu of benefits offerings </i><i>here</i><i>.</i></p>
<p><b>
About Us</b></p>
<p>
This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.</p>
<p><b><i>
Join us and help write the next chapter in our story - apply today!</i></b></p><br>
<p></p>
<p><i>
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.</i></p><br>
<p></p>
<p>
DIGITAL00</p><p>
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</p></div>

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