business analyst

data analyst

data engineer

logistics coordinator

logistics specialist - 3pl operations, 3pl fc operations Jobs in Turkey

logistics specialist - 3pl operations, 3pl fc operations

delivery operations data analyst

Trendyol Group

<div>
 <p>
  <strong>
   About the Team
  </strong>
 </p>
 <p>
  At Trendyol Operations, we optimize systems, enhance efficiency, and harness technology to deliver seamless e-commerce experiences. From robotics to automation, we leverage cutting-edge solutions to meet the needs of millions. We work cross-functionally with teams across the business, turning ambitious goals into reality through data, speed, and teamwork. In a culture that values ownership, impact, and inclusivity, we grow together &mdash; as individuals and as a team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About The Role
  </strong>
 </p>
 <p>
  In this role, you will be responsible for creating, automating, and analyzing reports to monitor sellers and cargo partners effectively. You will work with large datasets to extract insights, develop KPI-focused analyses, and build models that support operational decision-making. By providing clear reporting, visualizations, and data-driven solutions, you will guide teams in identifying improvement areas and solving operational challenges.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Create, analyze, and share daily, monthly, and annual reports with relevant teams
  </li>
  <li>
   Perform instant tracking of performance reports on sellers and cargo partners, generating automatic reports for the performance parameters. / automate the regular performance reports
  </li>
  <li>
   Exploring KPI improvement areas with granular analysis
  </li>
  <li>
   Work with large datasets for data extraction, analysis, presentation, and visualization
  </li>
  <li>
   Create useful reporting, propensity models for the needs of the teams, evaluate the reporting requests and come up with solutions
  </li>
  <li>
   Conduct analyses that guide the operation teams and solve their problems
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Expected Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree from engineering departments of reputable universities (preferably industrial engineering)
  </li>
  <li>
   1-3 years of experience in related position (e-commerce, operations experience, analysis &amp; reporting)
  </li>
  <li>
   Knowledge or genuine interest in the use of SQL or similar reporting tool (pref. Looker &amp; Big Query, Data Studio or Tableau)
  </li>
  <li>
   Strong sense of analytical thinking, detail-oriented and eagerness to learn
  </li>
  <li>
   Team player with good communication skills
  </li>
  <li>
   Fluent in English ( both written &amp; oral)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Offer
  </strong>
 </p>
 <p>
  <strong>
   - Hybrid working model with flexibility:
  </strong>
  a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
 </p>
 <p>
  <strong>
   - Customisable FlexBenefits budget:
  </strong>
  Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.
 </p>
 <p>
  <strong>
   - Well-being support:
  </strong>
  Access to location-based in-house doctors, as well as psychologist and dietitian support, and HPV vaccination provision.
 </p>
 <p>
  <strong>
   - Personalised training allowance and learning opportunities:
  </strong>
  Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
 </p>
 <p>
  <strong>
   - Responsibility from day one:
  </strong>
  Take full ownership from the start in a culture where every voice is heard and valued.
 </p>
 <p>
  <strong>
   - A diverse, international team:
  </strong>
  Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
 </p>
 <p>
  <strong>
   - Opportunities to grow with the best:
  </strong>
  Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
 </p>
 <p>
  <strong>
   - Meaningful connections beyond tasks:
  </strong>
  Be part of team rituals, events, and social activities that help us stay connected and inspired.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Take the Next Step
  </strong>
 </p>
 <p>
  If this role excites you, apply today, we look forward to taking the next step with you.
 </p>
 <p>
  Want to get to know the team better first? Explore our Career Website,LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.
 </p>
</div>


Delivery Operations Data Analyst

<div>
 <p>
  <strong>
   About the Team
  </strong>
 </p>
 <p>
  At Trendyol Operations, we optimize systems, enhance efficiency, and harness technology to deliver seamless e-commerce experiences. From robotics to automation, we leverage cutting-edge solutions to meet the needs of millions. We work cross-functionally with teams across the business, turning ambitious goals into reality through data, speed, and teamwork. In a culture that values ownership, impact, and inclusivity, we grow together &mdash; as individuals and as a team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About The Role
  </strong>
 </p>
 <p>
  In this role, you will be responsible for creating, automating, and analyzing reports to monitor sellers and cargo partners effectively. You will work with large datasets to extract insights, develop KPI-focused analyses, and build models that support operational decision-making. By providing clear reporting, visualizations, and data-driven solutions, you will guide teams in identifying improvement areas and solving operational challenges.
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Create, analyze, and share daily, monthly, and annual reports with relevant teams
  </li>
  <li>
   Perform instant tracking of performance reports on sellers and cargo partners, generating automatic reports for the performance parameters. / automate the regular performance reports
  </li>
  <li>
   Exploring KPI improvement areas with granular analysis
  </li>
  <li>
   Work with large datasets for data extraction, analysis, presentation, and visualization
  </li>
  <li>
   Create useful reporting, propensity models for the needs of the teams, evaluate the reporting requests and come up with solutions
  </li>
  <li>
   Conduct analyses that guide the operation teams and solve their problems
  </li>
 </ul>
 <p>
  <strong>
   Expected Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree from engineering departments of reputable universities (preferably industrial engineering)
  </li>
  <li>
   1-3 years of experience in related position (e-commerce, operations experience, analysis &amp; reporting)
  </li>
  <li>
   Knowledge or genuine interest in the use of SQL or similar reporting tool (pref. Looker &amp; Big Query, Data Studio or Tableau)
  </li>
  <li>
   Strong sense of analytical thinking, detail-oriented and eagerness to learn
  </li>
  <li>
   Team player with good communication skills
  </li>
  <li>
   Fluent in English ( both written &amp; oral)
  </li>
 </ul>
 <p>
  <strong>
   What We Offer
  </strong>
 </p>
 <p>
  <strong>
   - Hybrid working model with flexibility:
  </strong>
  a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
 </p>
 <p>
  <strong>
   - Customisable FlexBenefits budget:
  </strong>
  Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.
 </p>
 <p>
  <strong>
   - Well-being support:
  </strong>
  Access to location-based in-house doctors, as well as psychologist and dietitian support, and HPV vaccination provision.
 </p>
 <p>
  <strong>
   - Personalised training allowance and learning opportunities:
  </strong>
  Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
 </p>
 <p>
  <strong>
   - Responsibility from day one:
  </strong>
  Take full ownership from the start in a culture where every voice is heard and valued.
 </p>
 <p>
  <strong>
   - A diverse, international team:
  </strong>
  Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
 </p>
 <p>
  <strong>
   - Opportunities to grow with the best:
  </strong>
  Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
 </p>
 <p>
  <strong>
   - Meaningful connections beyond tasks:
  </strong>
  Be part of team rituals, events, and social activities that help us stay connected and inspired.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Take the Next Step
  </strong>
 </p>
 <p>
  If this role excites you, apply today, we look forward to taking the next step with you.
 </p>
 <p>
  Want to get to know the team better first? Explore our Career Website,LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.
 </p>
</div>


Zoolatech

<div><div><div><div><div><div><div><div><b>OVERVIEW</b></div>
</div><div><div>RESPONSIBILITIES</div>
</div><div><div>REQUIREMENTS</div>
</div></div></div></div><div><div><div><p>Our client, a globally recognized jewelry manufacturer, is seeking a Senior Business Analyst to support the design, integration, and adoption of analytics and AI solutions across pricing and promotion solutions.</p><p>
This role involves collaborating closely with product managers, data engineers, data scientists, and visualization specialists to ensure that all requirements are clearly defined, feasible, and aligned with the strategic goals of the organization. The Business Analyst operates within an Agile environment, ensuring continuous delivery and improvement of data-driven products</p>
</div><div><p><b>Translates requirements by understanding the business and technical space:</b></p><ul><li><p>
Collaborate with business stakeholders to elicit, define, and document detailed requirements for data products, analytics tools, and AI models.</p></li><li><p>
Understand business goals, processes, and challenges to ensure that the analytics solutions provide actionable insights and value to the business.</p></li><li><p>
Translate complex business needs into technical requirements and functional specifications that are comprehensible to engineers and data scientists.</p></li></ul><p><b>
Facilitation &amp; Communication:</b></p><ul><li><p>
Act as the bridge between business stakeholders and the technical teams (data engineers, data scientists, and visualization experts), ensuring a clear understanding of requirements and project objectives.</p></li><li><p>
Work closely with product managers to prioritize and scope the requirements based on business value and feasibility.</p></li><li><p>
Assist in testing and validation of analytics solutions, ensuring they meet business expectations.</p></li></ul><p><b>
Knowledge management:</b></p><ul><li><p>
Maintain comprehensive documentation for all requirements, changes, and functional specifications.</p></li><li><p>
Ensure that all user stories, use cases, and technical specifications are up-to-date and accessible to both the business and technical teams.</p></li><li><p>
Create and update user guides, training materials, and process documentation for end users of analytics tools.</p></li></ul>
</div><div><p><b>Must-Have Skills:</b></p><ul><li><p>
Proven experience as a Business Analyst for 5+ years, preferably in data-, analytics-, or AI-driven environments
</p></li><li><p>Strong analytical thinking with the ability to connect business strategy and data-driven solutions</p></li><li><p>
Excellent communication, facilitation, and stakeholder management skills</p></li><li><p>
Experience working with a mix of internal and external stakeholders</p></li></ul>
<ul><li><p>Patient, empathetic, and an excellent active listener</p></li><li><p>
Curious, proactive, and comfortable working with ambiguity</p></li><li><p>
Strong collaborator in cross-functional, fast-paced environments</p></li></ul>
<ul><li><p>Experience with pricing and promotion analytics</p></li><li><p>
AI and machine learning acumen</p></li><li><p>
Familiarity with SQL, data models, or BI tools (e.g., Power BI, Tableau, Looker)</p></li></ul>
</div></div></div><div><div><div><div><p>Location:
</p><div>Istanbul, Turkey
</div></div><div><p>Seniority:
</p><div>Senior
</div></div><div><p>Technologies:
</p><div>Product/Analyst
</div></div></div></div><div><div><p>Benefits:
</p><ul><li><b>Paid Vacation
</b></li><li><b>Hybrid Work (home/office)
</b></li><li><b>Sick Days
</b></li><li><b>Sport/Insurance Compensation
</b></li><li><b>Holidays Day Off
</b></li><li><b>English Classes
</b></li><li><b>Training Compensation
</b></li><li><b>Transportation compensation</b></li></ul></div></div></div></div></div></div>

Senior Business Analyst with AI Experience

<div><div><div><div><div><div><div><div><b>OVERVIEW</b></div>
</div><div><div>RESPONSIBILITIES</div>
</div><div><div>REQUIREMENTS</div>
</div></div></div></div><div><div><div><p>This role entails knowledge holding about the event-driven architecture (EDA) platform for standardized integrations and assistance for external teams implementing their end-to-end integrations between multiple systems. Engineering standards and documentation exist for guidance, which the BA will need to navigate well across and contribute to. Applicable area of the integration content - the retail/e-com domain operations as well as ERP (SAP4HANA). Business event modeling (conceptual, logical, and technical) is needed from a business analysis perspective.</p><p>
In this position, you will play several roles at once:</p><ul><li><p>
System Analyst modeling business event structures where field-level analysis of different complexities is required</p></li><li><p>
Business Analyst facilitating high-level business flow analysis and developing/improving processes in the team and across multiple teams</p></li></ul>
</div><div><ul><li><p>Collaborate with multiple teams to clarify business and technical requirements.</p></li><li><p>
Provide guidance on the integration platform and relevant engineering standards.</p></li><li><p>
Facilitate business flow analysis and ensure accurate translation of data exchanges into business events.</p></li><li><p>
Contribute to building and optimizing internal and cross-team processes.</p></li><li><p>
Work with the engineering team to define optimal technical solutions.</p></li><li><p>
Create and maintain Jira tasks for development teams.</p></li><li><p>
Review Avro schema pull requests from both technical and business perspectives.</p></li><li><p>
Support the full development cycle, from pre-analysis and design through UAT and release coordination.</p></li><li><p>
Prepare detailed IDDs, field mappings, and documentation.</p></li><li><p>
Identify corner cases early and help automate them to reduce manual testing.</p></li><li><p>
Take ownership of system quality and adherence to established standards.</p></li></ul>
</div><div><ul><li><p>5+ years of general experience in IT and/or E-commerce, Retail-tech, Logistics</p></li><li><p>
3+ years as a System/Business analyst</p></li><li><p>
Fluent English and excellent communication skills</p></li><li><p>
Strong requirements elicitation skills across multiple stakeholder types</p></li><li><p>
Business flow diagram drawing</p></li><li><p>
Business event schema modeling</p></li><li><p>
Preparing dev tasks, technical design documents, and field mappings</p></li><li><p>
Solid understanding of XML/JSON, APIs, Kafka fundamentals, and databases</p></li><li><p>
Knowledge of SQL and data structures</p></li><li><p>
Confident user of Jira, Confluence, Lucid, Miro, Azure DevOps, and similar tools</p></li><li><p>
Project management experience is an advantage</p></li><li><p>
Ability to efficiently switch between multiple workstreams</p></li></ul><p></p><p><b>
Nice to have:</b></p><ul><li><p>
Hands-on experience with ERP systems</p></li><li><p>
SAP familiarity</p></li><li><p>
Proven track record in implementing an EDA approach</p></li></ul>
</div></div></div><div><div><div><div><p>Location:
</p><div>Istanbul, Turkey
</div></div><div><p>Seniority:
</p><div>Senior
</div></div><div><p>Technologies:
</p><div>Product/Analyst
</div></div></div></div><div><div><p>Benefits:
</p><ul><li><b>Paid Vacation
</b></li><li><b>Hybrid Work (home/office)
</b></li><li><b>Sick Days
</b></li><li><b>Sport/Insurance Compensation
</b></li><li><b>Holidays Day Off
</b></li><li><b>English Classes
</b></li><li><b>Training Compensation
</b></li><li><b>Transportation compensation</b></li></ul></div></div></div></div></div></div>

Senior Business Analyst

ING Hubs Türkiye

<div>
 <p>
  <strong>
   About ING Hubs 🦁
  </strong>
 </p>
 <p>
  In line with ING's strategic goal to provide an exceptional experience to customers globally, ING Hubs network enhances efficiency and digitalization throughout ING. Offering specialized expertise and scalable, sustainable solutions, ING Hubs are dedicated to straight-through processing and provide services such as
  <strong>
   software development, data management, and retail operations.
  </strong>
 </p>
 <p>
  ING Hubs are present in Poland, Romania, Slovakia, the Philippines, and Turkey, employing a significant workforce. Our employees are connected to the world! As an integral part of ING, we understand ING specifics and operate within the ING culture and frameworks.
 </p>
 <p>
  <strong>
   Discover ING Hubs Turkiye
  </strong>
 </p>
 <p>
  ING Hubs Turkiye is looking for talents to join an international network of professionals. Building on an existing framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    About You
   </u>
  </strong>
 </p>
 <p>
  As a Business Analyst, you will play a pivotal role in bridging the gap between business needs and technical requirements, ensuring seamless project execution and valuable outcomes.
 </p>
 <ul>
  <li>
   5+ years experiences.
  </li>
  <li>
   SWIFT payments is a must.
  </li>
  <li>
   Collaborating with stakeholders to understand and gather business needs, translating them into technical requirements aligned with organizational goals.
  </li>
  <li>
   Facilitating common understanding among stakeholders (Enterprise and/or Domain Architects, Solution Architects, Product Owners, Customer Journey Experts, DevOps Engineers, and other IT Business Analysts) regarding responsibilities, deliverables, and timelines with a strong MVP (Minimum Viable Product) mindset.
  </li>
  <li>
   Delivering detailed implementation roadmaps from a strategic business and IT context, overseeing and challenging the solution during the discovery phase.
  </li>
  <li>
   Staying involved post-implementation to conduct integration testing, ensuring seamless component interaction and addressing interface issues.
  </li>
  <li>
   Identifying and managing risks and potential issues throughout the product life cycle, offering improvements across squads.
  </li>
  <li>
   Good communication skills in English (C1 level)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    How to Succeed
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Proficient in all phases of the software development life cycle and solution delivery for web, client-server, and cloud-based systems.
  </li>
  <li>
   Experienced with financial institutions and/or payment systems, having held roles such as business analyst, project manager, functional analyst, architect, or engineer.
  </li>
  <li>
   Holder of a bachelor&rsquo;s or post-graduate degree, with experience in agile methodologies.
  </li>
  <li>
   Collaborative and comfortable working across various teams, serving as a liaison when needed, and able to communicate effectively.
  </li>
  <li>
   A problem solver with a 'make it happen' mentality, eager to learn, coach others, and ask questions to develop holistic solutions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Offer at ING Hubs Turkiye
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  At ING Hubs Turkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your experience is rewarding. Here&rsquo;s what you can expect when you join our organization:
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Be Yourself, Be an ING'er
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Dynamic Environment:
   </strong>
   Work in an informal, vibrant atmosphere with innovative colleagues supporting your endeavors.
  </li>
  <li>
   <strong>
    Innovation Culture:
   </strong>
   Share your innovative ideas while exploring PACE methodology with us.
  </li>
  <li>
   <strong>
    Global Exposure:
   </strong>
   Participate in global projects and expand your career opportunities.
  </li>
  <li>
   <strong>
    Communication &amp; Celebrations:
   </strong>
   Enjoy various communication activities and celebrations that promote a friendly work environment.
  </li>
  <li>
   <strong>
    Health Care:
   </strong>
   Your health matters; we offer a comprehensive health insurance package for you and your loved ones, including spouse and children.
  </li>
  <li>
   <strong>
    Private Pension Plan:
   </strong>
   Secure your future dreams with our private pension plan.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <u>
   If you want to do your thing and explore the life while working don&rsquo;t miss this opportunity!
  </u>
 </p>
</div>


IT Business Analyst

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Amazon is a highly data driven company highly obsessive about metrics. The Data analysts play a crucial role in creating unique reports from data available in multiple locations and providing vital insights into the root cause of quality defects and inventory adjustments. ICQA Data Analyst will work closely with the operations teams in Inbound, Outbound and ICQA to provide data and analytical support for the business.<br>
<br>
Key job responsibilities<br>
<ul><li>Development of data collection processes and data management systems</li><li>Designing of queries, compiling of data, and generation of reports in Excel to support ICQA operations</li><li>Charting and graphing of data for reporting purposes</li><li>In depth research of defect trends to improve quality metrics</li><li>Data collection and entry as needed</li><li>Data mining and problem solving</li><li>Present analysis in easily digestible standard reports</li><li>Supporting leadership team how to interpret data trends as needed</li><li>Prepare and publish reports on inventory quality</li><li>Support to ICQA Team Projects</li></ul></div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>Proficiency in Ms Office Programs and designing queries</li><li>Min Intermediate level in English</li><li>Data mining and problem solving</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience in project management</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

ICQA Data Analyst, Fulfilment Centre Inventory Control and Quality Assurance

<div>
 <p>
  <strong>
   About ING Hubs
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Following ING&rsquo;s strategic ambition to deliver a superior experience to its customers worldwide, the hubs network contributes to fostering efficiency and digitalization across ING. Providing concentrated expertise along with scalable and sustainable solutions, the hubs focus on straight-through processing, delivering automated services like software development, data management and retail operations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  𝑃𝑟𝑒𝑠𝑒𝑛𝑡 𝑖𝑛 𝑃𝑜𝑙𝑎𝑛𝑑, 𝑅𝑜𝑚𝑎𝑛𝑖𝑎, 𝑆𝑙𝑜𝑣𝑎𝑘𝑖𝑎, 𝑡&planckh;𝑒 𝑃&planckh;𝑖𝑙𝑖𝑝𝑝𝑖𝑛𝑒𝑠 𝑎𝑛𝑑 𝑇𝑢𝑟𝑘𝑖𝑦𝑒, 𝐼𝑁𝐺 𝐻𝑢𝑏𝑠 𝑒𝑚𝑝𝑙𝑜𝑦 𝑚𝑜𝑟𝑒 𝑡&planckh;𝑎𝑛 11,000 𝑝𝑟𝑜𝑓𝑒𝑠𝑠𝑖𝑜𝑛𝑎𝑙𝑠 𝑖𝑛 𝑑𝑜𝑚𝑎𝑖𝑛𝑠 𝑠𝑢𝑐&planckh; 𝑎𝑠 𝑠𝑜𝑓𝑡𝑤𝑎𝑟𝑒 𝑑𝑒𝑣𝑒𝑙𝑜𝑝𝑚𝑒𝑛𝑡, 𝑑𝑎𝑡𝑎 𝑚𝑎𝑛𝑎𝑔𝑒𝑚𝑒𝑛𝑡, 𝑜𝑝𝑒𝑟𝑎𝑡𝑖𝑜𝑛𝑠 𝑜𝑟 𝑛𝑜𝑛-𝑓𝑖𝑛𝑎𝑛𝑐𝑖𝑎𝑙 𝑟𝑖𝑠𝑘.
 </p>
 <p>
  <br/>
 </p>
 <p>
  ING Hubs Turkiye core capabilities, 𝐑𝐞𝐭𝐚𝐢𝐥 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬 𝐚𝐧𝐝 𝐓𝐞𝐜𝐡, have us looking for data experts, developers and other professionals to get onboard in our Istanbul office located in Technopark, Vadistanbul.
 </p>
 <p>
  <br/>
 </p>
 <p>
  𝐃𝐢𝐬𝐜𝐨𝐯𝐞𝐫 𝐈𝐍𝐆 𝐇𝐮𝐛𝐬 𝐓𝐮𝐫𝐤𝐢𝐲𝐞
 </p>
 <p>
  ING Hubs Turkiye is looking for talents to join an international network of professionals. Building on an existing framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We value strong work ethics, knowledge sharing and flexibility in our way of working &ndash; it is both our promise to you and what we look for in new colleagues. Let&rsquo;s meet!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ING Analytics
  </strong>
 </p>
 <p>
  ING Analytics is a new unit responsible for realizing this vision for ING, differentiating ING as a leader in data-driven organization, within the banking sector and beyond. The team consists of a number of Global Analytics Centre of Excellences around the bank&rsquo;s key capabilities (such as Pricing, Risk Management, Financial Crime, Customer Intelligence etc.) as well as strong coordination areas around data management, technology, customer journey, UX, as well as external partnerships.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   You will be responsible for:
  </strong>
 </p>
 <ul>
  <li>
   As a Data Analyst you will play a crucial delivery role in the data-driven culture supporting our products and services. You will be responsible for delivering valuable insights to improve client experience by applying the latest Analytics interaction techniques in the domain of dialogue systems and natural language processing.
  </li>
  <li>
   Your day-to-day job will consist of the exploitation / analysis of conversational data. You bring insights into technical possibilities and client needs in order to contribute to the design and construction of automated solutions that ensure an optimal client experience.
  </li>
  <li>
   You have a good background or very strong interest in analytics and IT which allows you to improve customer and employee journey via state-of-the-art virtual assistant solutions.
  </li>
  <li>
   As a Data Analyst, you will be part of an Agile environment by being a member of a multidisciplinary team of 10 specialists. Your colleagues have a rich background in data management and analytics both in IT and/or business. There is also an immediate link with the global Customer Dialogue Analytics activities.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   A day in the life of an Data Analyst
  </strong>
 </p>
 <p>
  Even if you&rsquo;ll start your day from the comfort of your home or drink your morning coffee in our office&rsquo;s garden, your day will be quite similar when comes to tasks. Here are your daily responsibilities:
 </p>
 <ul>
  <li>
   Identify, analyze, and interpret trends or patterns in complex data sets (both structured and unstructured textual data) in collaboration with data scientists, in order to improve performance of our virtual assistants, based on Google DialogFlow
  </li>
  <li>
   Management of databases, data collection systems, data analytics and other strategies to optimize data quality. Analyze data and performance levels of our dialogue systems and proactively propose improvements
  </li>
  <li>
   Communicate these recommendations and provide data / analytical support to the stakeholders using both analytical and business jargon (written and oral)
  </li>
  <li>
   Work with the product owner to prioritize business and information needs, and accordingly implement them into an analytical approach
  </li>
  <li>
   Work closely together with a team of experts organized in a self-steering team, exercising freedom in defining goals and deadlines for each element you deliver as a team
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s with analytical background, preferably in a quantitative discipline Mathematics, Engineering, Economics, MIS, Statistics etc. (Master&rsquo;s degree or PhD will be a plus),
  </li>
  <li>
   2-5 years of experience within data reporting &amp; statistics
  </li>
  <li>
   Strong knowledge of SQL
  </li>
  <li>
   An interest or experience in these tools: Python, Looker or Cognos
  </li>
  <li>
   Experience of doing it with Google DialogFlow (nice to have)
  </li>
  <li>
   Experience with Conversational AI and chat/callbot improvement of at least 1 year, in the area of discovery, creation, train and improvements of new intents
  </li>
  <li>
   Business knowledge/awareness of virtual assistants. Experience in intent engineering/chatbot improvement is a strong plus
  </li>
  <li>
   Strong verbal and written communication skills in English and Turkish
  </li>
  <li>
   To take ownership on tasks assigned: you will be cultivating Analytics within the bank
  </li>
  <li>
   To be able to influence and convince not only peers but also the stakeholders based on analytical results
  </li>
  <li>
   To be capable to take decisions at tactical level and therefore build a trusted relationship with your squad members
  </li>
  <li>
   To be able to communicate and explain data driven methodology towards less analytics savvy colleagues
  </li>
  <li>
   To be analytical: extremely curious, constantly looking for an explanation; analyzing sharply, concise &amp; to the point
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Offer at ING Hubs Turkiye
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  At ING Hubs Turkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your experience is rewarding. Here&rsquo;s what you can expect when you join our organization:
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Be Yourself, Be an ING'er
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Welcome Leave:
   </strong>
   Enjoy 14 days of welcome leave, even in your first year! Don&rsquo;t postpone your dreams.
  </li>
  <li>
   <strong>
    Career Opportunities:
   </strong>
   We provide self-driven career paths where you can navigate your professional journey.
  </li>
  <li>
   <strong>
    Personal Growth:
   </strong>
   Engage in challenging work with endless opportunities to achieve your ambitions.
  </li>
  <li>
   <strong>
    Dynamic Environment:
   </strong>
   Work in an informal, vibrant atmosphere with innovative colleagues supporting your endeavors.
  </li>
  <li>
   <strong>
    Innovation Culture:
   </strong>
   Share your innovative ideas while exploring PACE methodology with us.
  </li>
  <li>
   <strong>
    Global Exposure:
   </strong>
   Participate in global projects and expand your career opportunities.
  </li>
  <li>
   <strong>
    Communication &amp; Celebrations:
   </strong>
   Enjoy various communication activities and celebrations that promote a friendly work environment.
  </li>
  <li>
   <strong>
    Health Care:
   </strong>
   Your health matters; we offer a comprehensive health insurance package for you and your loved ones, including spouse and children.
  </li>
  <li>
   <strong>
    Private Pension Plan:
   </strong>
   Secure your future dreams with our private pension plan.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  At ING Hubs Turkiye, your growth and happiness are our priorities. Join us and unlock your true potential in a fulfilling workplace!
 </p>
 <p>
  <br/>
 </p>
 <p>
  If you want to do your thing and explore the life while working don&rsquo;t miss this opportunity!
 </p>
</div>


Data Analyst (GenAI)

Explore 1491+ Delivery operations data analyst in Turkey this December. Find roles across top companies and apply now to boost your career.

1491 delivery operations data analyst jobs IN Turkey

Delivery Operations Data Analyst

Delivery Operations Data Analyst

Senior Business Analyst with AI Experience

Senior Business Analyst

IT Business Analyst

ICQA Data Analyst, Fulfilment Centre Inventory Control and Quality Assurance

Data Analyst (GenAI)