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Sonova

<div></div><div><div><div><p>Who we are</p><p>
At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.</p>
<p>Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,</p>
<p>Here you&rsquo;ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.</p>
</div></div><div><div><div><div>Istanbul, Turkey
</div></div></div></div><div><div><div><div><p>Sales and Customer Service Director
</p></div></div></div></div><div><div><div><div><div>This is a high-impact commercial leadership opportunity in Turkey, with responsibility for leading the sales organization and customer service function to drive business performance, strengthen customer engagement and support the sustainable growth of the local affiliate.</div>
<div>
The Sales &amp; Customer Service Director will play a critical role in defining and executing the commercial agenda, translating the country strategy into clear sales priorities, disciplined execution and measurable business outcomes. The role will focus on strengthening sales force effectiveness, building trusted relationships with key customers and market stakeholders, and ensuring a consistently high-quality customer experience.</div>
<div>
As a member of the local leadership team, this position will contribute to the strategic direction, market development and overall performance of the Turkish affiliate, partnering closely with the Managing Director and cross-functional leaders to drive growth, operational excellence and long-term value creation.</div><br>
<div></div>
<div><b>
In this role, you will lead:</b></div><br>
<div></div>
<div><b>
Sales Strategy &amp; Commercial Planning</b></div>
<ul>
<li>Develop and implement national sales plans aligned with the Turkey affiliate strategy and overall company objectives.</li>
<li>Translate sales targets into clear regional priorities, action plans and KPIs for the sales organization.</li>
<li>Contribute to the annual budget, forecast and business planning processes with robust sales assumptions, market insights and risk/opportunity analysis.</li>
<li>Monitor market trends, customer needs, competitor activity and regional performance to identify growth opportunities.</li></ul><br>
<div></div>
<div><b>
Sales Leadership &amp; Target Delivery</b></div>
<ul>
<li>Lead and manage the sales organization to achieve and exceed sales targets across Turkey.</li>
<li>Drive sales execution through regular performance reviews, regional business follow-up and corrective action plans where required.</li>
<li>Monitor sales performance by region, customer segment, product category and sales representative.</li>
<li>Ensure disciplined execution of commercial priorities, product launches, campaigns, pricing guidance and promotional activities.</li></ul><br>
<div></div>
<div><b>
Regional Sales Management &amp; Sales Force Effectiveness</b></div>
<ul>
<li>Lead, coach and develop the Regional Sales Managers, ensuring strong accountability and consistent execution across regions.</li>
<li>Improve sales force effectiveness through clear routines, visit planning, pipeline management, customer segmentation and opportunity tracking.</li>
<li>Set clear objectives for the sales team and ensure regular follow-up on performance, capabilities and development needs.</li>
<li>Identify capability gaps and work with HR, Marketing and regional teams to strengthen sales competencies and the leadership pipeline.</li></ul><br>
<div></div>
<div><b>
Key Account &amp; Stakeholder Management</b></div>
<ul>
<li>Build and maintain strong relationships with key customers, distributors, retailers, healthcare professionals and relevant market stakeholders.</li>
<li>Support Regional Sales Managers in developing and executing account plans for strategic and high-potential customers.</li>
<li>Identify and pursue new business opportunities, partnerships and customer development initiatives.</li>
<li>Strengthen customer retention, loyalty and share of wallet through disciplined account management and high-quality service.</li></ul><br>
<div></div>
<div><b>
Customer Service Leadership</b></div>
<ul>
<li>Lead and continuously improve the customer service function to ensure efficient, reliable and customer-focused support.</li>
<li>Define, monitor and improve customer service KPIs, including response time, order handling, complaint resolution, service quality and customer satisfaction.</li>
<li>Ensure strong collaboration between Sales, Customer Service, Supply Chain, Finance and Marketing to improve the end-to-end customer experience.</li>
<li>Implement operational improvements, tools and processes that simplify customer interactions and increase responsiveness.</li></ul><br>
<div></div>
<div><b>
Market Insights &amp; Commercial Excellence</b></div>
<ul>
<li>Conduct regular market, customer and competitor analysis to inform sales priorities and business decisions.</li>
<li>Use sales data and performance insights to identify risks, opportunities and improvement actions.</li>
<li>Drive commercial discipline around pricing, discounts, customer prioritization and margin protection, in alignment with Finance and the MD.</li>
<li>Promote fact-based decision-making and continuous improvement across the sales and customer service organization.</li></ul><br>
<div></div>
<div><b>
Cross-Functional Collaboration &amp; Local Leadership</b></div>
<ul>
<li>Act as an active member of the Turkey leadership team, contributing to the overall performance and development of the affiliate.</li>
<li>Work closely with Marketing, Finance, Operations, HR and regional teams to ensure aligned priorities and effective execution.</li>
<li>Support the Managing Director in local business reviews, strategic initiatives and organizational transformation.</li>
<li>Ensure sales and customer service priorities are aligned with broader regional and company objectives.</li></ul><br>
<div></div>
<div><b>
Compliance, Governance &amp; Ethical Standards</b></div>
<ul>
<li>Ensure all sales and customer service activities are conducted in compliance with local laws, company policies and internal compliance standards.</li>
<li>Reinforce ethical business practices in customer interactions, pricing, discounts, commercial agreements and stakeholder engagement.</li>
<li>Ensure accurate and timely reporting of sales activities, forecasts, customer service KPIs and business risks.</li>
<li>Promote a culture of ownership, accountability, customer focus and integrity across the sales and customer service teams.</li></ul><br>
<div></div>
<div><b>
Your background:</b></div>
<ul>
<li>10+ years of sales experience in the Turkish market, with a strong track record of driving business growth, leading change and delivering results in a competitive commercial environment.</li>
<li>Experience managing teams and developing high-performing sales organizations, ideally with exposure to sales force effectiveness, funnel management and structured commercial execution.</li>
<li>Strong stakeholder management skills, with the ability to build trusted relationships with customers, partners, internal teams and senior leaders.</li>
<li>Commercially strong, customer-oriented and entrepreneurial, with solid communication and negotiation skills, strong organizational discipline and a clear results orientation.</li>
<li>Experience working with ERP systems and bring strong product understanding, with the ability to quickly translate market and customer needs into commercial actions.</li>
<li>Demonstrate strong ethical values, integrity and sound business judgment in all customer and stakeholder interactions.</li>
<li>Collaborative and intrinsically motivated leader, diligent, curious, externally focused and future-oriented, with a strong desire to win in the marketplace.</li>
<li>Experience in the medical, pharmaceutical or consumer goods industry would be highly relevant.</li>
<li>Experience working in a global matrix organization.</li>
<li>Fluency in Turkish and English is required.</li>
<li>Experience acting as a change agent and leading teams through transformation would be highly valued.</li>
</ul></div></div></div></div><div><div><p>Sonova is an equal opportunity employer.</p><p>
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate&rsquo;s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.</p>
</div></div><div><div><div><div>163712</div></div></div></div></div><p></p>

Sales and Customer Service Director

Pearson

<div><p>Geo Advanced Role specialist for T&uuml;rkiye:
</p><p>The Advanced Specialist, Geo Marketing will lead the development and execution of market-focused initiatives across the PTE and Institutional in T&uuml;rkiye. The role serves as the local marketing lead, translating regional strategies into market-relevant actions that strengthen customer engagement, support business growth, and enhance channel performance.
</p><p>This position requires strong commercial and marketing acumen, the ability to influence cross-functional stakeholders, and a deep understanding of market dynamics. This is a regional role that will work closely with sales, Channel Management and Global marketing teams Marketing to identify opportunities, develop account and market plans, and drive execution of initiatives.
</p><p>The position does not have direct people management responsibility but is expected to provide leadership and coordination across multiple stakeholders and projects within the Turkish market.
</p><p><b>Key Responsibilities
</b></p><ul><li><p>Serve as the primary marketing contact for T&uuml;rkiye across regional and local stakeholders.
</p></li><li><p>Execute local brand and marketing initiatives that strengthen awareness and understanding of Pearson's value proposition.
</p></li><li><p>Ensure consistent execution of brand guidelines across all customer-facing activities and materials.
</p></li><li><p>Lead the localization and adaptation of global and regional marketing collateral for the Turkish market.
</p></li><li><p>Coordinate market-facing communications, thought leadership opportunities, and customer engagement activities.
</p></li><li><p>Support market presence through conferences, industry events, institutional forums, and partner activities.
</p></li><li><p>Support sales and channel teams through the execution of market activation initiatives that generate customer engagement and business opportunities.
</p></li><li><p>Develop and execute segment-specific marketing activities aligned to PTE and Institutional.
</p></li><li><p>Partner with sales teams to prioritize opportunities, support customer journeys, and strengthen conversion efforts.
</p></li><li><p>Support and collaborate with strategic distributors to implement local marketing and customer engagement plans.
</p></li></ul><p><b>Required
</b></p><ul><li><p>Bachelor's degree in Marketing, Business, Economics, or a related field.
</p></li><li><p>4&ndash;7 years of experience in marketing, trade marketing, market development, customer marketing, channel marketing, or a similar commercial role.
</p></li><li><p>Experience working with distributors, institutional customers, or channel partners.
</p></li><li><p>Strong analytical and business planning capabilities.
</p></li><li><p>Demonstrated ability to manage multiple stakeholders and influence across functions.
</p></li><li><p>Strong communication, presentation, and project management skills.
</p></li><li><p>Fluency in Turkish and English.
</p></li></ul><p><b>Preferred
</b></p><ul><li><p>Experience leading market-level initiatives within an international organization.
</p></li><li><p>Experience supporting account planning and business growth strategies.
</p></li><li><p>Knowledge of the Turkish education, assessment, learning, or institutional landscape (if applicable).
</p></li><li><p>Experience working in matrix organizations with regional and global stakeholders.
</p></li></ul><p><b>Who we are:
</b></p><p>At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
</p><p>Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
</p><p>If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
</p><p><b>Job: </b>Marketing
</p><p><b>Job Family: </b>GO_TO_MARKET
</p><p><b>Organization: </b>Corporate Marketing &amp; Communications
</p><p><b>Schedule: </b>FULL_TIME
</p><p><b>Workplace Type: </b>Remote
</p><p><b>Req ID: </b>24582</p></div>

Advanced Specialist, Geo Marketing

FETIS Group

<div><h2 class="jobSectionHeader"><b>The company</b></h2><p>
POWER TK A.Ş. has been the appointed distributor of Perkins in T&uuml;rkiye since its establishment in 2013. The company specializes in the distribution of Perkins engines and spare parts, as well as the service and maintenance of Perkins diesel engines. Our company is part of the F&Eacute;TIS Group, a French family-owned company founded in 1978. Today, the Group operates in 22 countries across Europe, Asia, Middle East and Africa, supported by more than 660 employees worldwide.</p><h2 class="jobSectionHeader"><b>
Post description</b></h2><p><br>
The OEM Spare Parts Key Account Manager will be responsible for developing and maintaining long-term relationships with key OEM customers, identifying new business opportunities, and driving profitable sales growth. The role requires a strong combination of commercial skills, technical understanding, and customer relationship management capabilities.</p><p><br>
</p><p><b>Key Responsibilities</b></p>
<ul><li>Manage and develop relationships with existing OEM and industrial customers while identifying new business opportunities.</li>
<li>Conduct regular customer visits to understand customer needs and provide appropriate technical and commercial solutions.</li>
<li>Manage customer requests and complaints in coordination with relevant internal teams.</li>
<li>Monitor market trends, customer expectations, and competitor activities to identify new sales opportunities.</li>
<li>Maintain accurate CRM records and prepare regular sales and visit reports.</li>
<li>Contribute to the achievement of sales, revenue, and gross margin targets.</li><br>
</ul><br>
<p><b>Qualifications</b></p>
<ul><li>Bachelor's degree in Engineering, Business Administration, Economics, or a related field. Master Degree is a plus.</li>
<li>Minimum 5 years of B2B sales experience.</li>
<li>Experience in OEM sales, aftermarket spare parts, material handling equipment, industrial machinery, construction equipment, agricultural machinery, hydraulic systems, power transmission products, bearings, filtration systems, or industrial components sectors is highly preferred.</li>
<li>Proven track record in key account management and business development.</li>
<li>Strong negotiation and relationship-building skills.</li>
<li>Commercial mindset with focus on sales growth and profitability.</li>
<li>Ability to understand technical products and customer requirements.</li>
<li>Proficiency in MS Office and CRM systems, knowledge of IFS is a plus.</li>
<li>Good command of English (written and spoken).</li>
<li>Valid driver's license and willingness to travel frequently within Turkey.</li></ul></div>

Key Account Manager (PSR) F/M

Luxoft

<div><div><h5 class="jobSectionHeader"><b>Project description
</b></h5><p>We are seeking a Palantir Foundry &amp; AIP Engineer with hands-on experience across the full Foundry ecosystem and Palantir&rsquo;s Artificial Intelligence Platform (AIP). This role goes beyond data engineering: you will design, build, and operationalize AI-powered workflows, agents, and applications that drive tangible business outcomes. The ideal candidate is a self-starter, able to translate complex business needs into scalable technical solutions, and confident working directly with stakeholders to maximize the value of Foundry and AIP.
</p></div><div><h5 class="jobSectionHeader"><b>Responsibilities</b></h5>
<div><div><ul><li>Data &amp; Workflow Engineering: Design, develop, and maintain scalable pipelines, transformations, and applications within Palantir Foundry.
</li></ul></div><div><ul><li>AIP &amp; AI Enablement:
</li></ul></div><div><p>Support the design and deployment of AIP use cases such as copilots, retrieval workflows, and decision-support agents.
</p></div><div><p>Ground agents and logic flows using RAG (retrieval‐augmented generation) by connecting to relevant data sources, embedding/vector search, ontology content.
</p></div><div><p>Use Ontology-Augmented Generation (OAG) when needed: operational decision making where logic, data, actions and relationships are embedded in the Ontology.
</p></div><div><p>Collaborate with senior engineers on agent design, instructions, and evaluation using AIP&rsquo;s native features.
</p></div><div><ul><li>End-to-End Delivery: Work with stakeholders to capture requirements, design solutions, and deliver working applications.
</li></ul></div><div><ul><li>User Engagement: Provide training and support for business teams adopting Foundry and AIP.
</li></ul></div><div><ul><li>Governance &amp; Trust: Ensure solutions meet standards for data quality, governance, and responsible use of AI.
</li></ul></div><div><ul><li>Continuous Improvement: Identify opportunities to expand AIP adoption and improve workflow automation.
</li></ul></div></div></div><div><h5 class="jobSectionHeader"><b>Skills</b></h5>
<p>Must have
</p><div><div><p>Minimum 10 Years of experience in IT/Data.
</p></div><div><p>Minimum 5 years of experience as a Data Platform Engineer/Data Engineer.
</p></div><div><ul><li>2+ years of professional experience with the Palantir Foundry ecosystem (data integration, ontology, pipelines, applications).
</li></ul></div><div><ul><li>Strong technical skills in Python, PySpark, SQL, and data modelling.
</li></ul></div><div><ul><li>Practical experience using or supporting AIP features such as RAG workflows, copilots, or agent-based applications.
</li></ul></div><div><ul><li>Ability to work independently and engage directly with non-technical business users.
</li></ul></div><div><ul><li>Strong problem-solving mindset and ownership of delivery.
</li></ul></div></div><p>Nice to have
</p><div><div><ul><li>Familiarity with AIP Agent Studio concepts (agents, instructions, tools, testing).
</li></ul></div><div><ul><li>Exposure to AIP Evals and evaluation/test-driven approaches.
</li></ul></div><div><ul><li>Experience with integration patterns (APIs, MCP, cloud services).
</li></ul></div><div><ul><li>Consulting or applied AI/ML background.
</li></ul></div><div><ul><li>Experience in Abu Dhabi or the broader MENA region.
</li></ul></div></div></div><div><h5 class="jobSectionHeader"><b>Other</b></h5>
<div><div><div><p>Languages</p>
<p>English: C1 Advanced
</p></div></div><div><div><p>Seniority</p>
<p>Senior</p></div></div></div></div></div>
<br><div><div><div><p>Remote Turkey, Turkiye
</p></div><p>Req. VR-122803
</p></div><div></div><div><div><p>Python
</p></div><div><p>BCM Industry</p>
</div><div><p>12/06/2026
</p></div><div><p>Req. VR-122803</p></div></div></div><p></p>

Palantir Foundry Engineer

Sherwin-Williams

<div><p>The Sherwin-Williams Industrial Wood coatings team in T&uuml;rkiye is looking for a motivated and driven Sales Representative who will drive sales through relationships with direct customers and through distribution channels.</p><p>
Note that this is a mid to entry level Sales position and not a Sales Manager or Senior role.</p><p></p><p><br>
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:</p>
<p>
Life &hellip; with rewards, benefits and the flexibility to enhance your health and well-being
<br>
Career &hellip; with opportunities to learn, develop new skills and grow your contribution
<br>
Connection &hellip; with an inclusive team and commitment to our own and broader communities
<br>
It's all here for you... let's Create Your <b>Possible</b></p>
<p>
Eligibility to Work
<br>
You will need to provide proof of right to work. It is a condition of any offer of employment we make to you that you have the permission to work in the country for the role for which you are applying for.</p>
<p>
Equal Opportunity Employer<br>
An equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age pregnancy or maternity, marital or civil partner status, or any other protected characteristic prohibited by law.</p>
<p>
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.</p><p>
The Sales Representative is responsible for growing market share by identifying and selling to prospective customers/target accounts. Their role includes:</p><ul><li>
Travel to existing customers, handle daily business and provide technical service and consultancy to them.</li><li>
Searching for and creating new business opportunities in accordance with business needs, possibilities and capacity.</li><li>
Collecting reliable customer/territory information and estimating individual customer potential.</li><li>
Conducting competitive product testing and comparisons to Sherwin-Williams and identifying current competitors&rsquo; strengths and weaknesses and Sherwin-William&rsquo;s competitive advantage.</li><li>
Developing a territory market development plan and obtaining approval.</li><li>
Developing a strategy to sell to target customers and identifying items or product categories that require specific attention in support of this strategy.</li><li>
Developing a weekly selling plan and conducting sales calls accordingly, occasionally in conjunction with the Sales Manager.</li><li>
Determining where the customer is in the overall selling process and what steps are necessary to accelerate the process.</li><li>
Conducting product demos to support the selling process.</li><li>
Accessing product/technical information to support customers&rsquo; application requirements.</li><li>
Completing required call and expense reports on a timely basis.</li><li>
Identifying products and quantities that must be carried in inventory to support customer needs and communicating this to the servicing facility.</li><li>
Identifying potential problems and working with the Sales Manager to resolve.</li><li>
Handling customer complaints within the lines of authority and managing the process to resolution.</li><li>
Assisting the Sales Manager / Director in the resolution of product supply problems.</li><li>
Positively representing and promoting our company, materials, solutions, service and other business benefits.</li><li>
Following and implementing all applicable organisational and local legislation.</li><li>
Planning their work effectively with respect of time and stated targets.</li><li>
Creating and using proper market knowledge.</li></ul><ul><li><p><b>
Formal Education Preferred: </b>Higher level education in a related field.</p></li><li><p><b>
Knowledge &amp; Experience: </b>3-4 years<b> </b>Sales experience in the Coatings industry; Key Account Management experience would be advantageous; Knowledge of the Coatings Industry in T&uuml;rkiye.</p></li><li><p><b>
Skill Requirements: </b>Good computer skills; Strong communication and interpersonal skills; Ability to work with all levels of internal and external contacts; Ability to interface effectively with sales, technical and manufacturing management. A good understanding of Business English is preferable.</p></li><li><p><b>
Travel Requirements (time spent away from home or other typical office location):</b> +-75%</p></li></ul></div><p></p>

Sales Representative Türkiye - Industrial Wood Coatings

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
At Amazon we&rsquo;re on the lookout for the curious, those who think big and accept challenges, willing to come build the future with us.<br>
<br>
Amazon Vendor Services (AVS) is a paid Business-to-Business (B2B) service that aims to help strategic brands partner with Amazon to grow their business.<br>
<br>
As a Brand Specialist, you will gain 360-degree exposure to all areas of e-commerce at Amazon T&uuml;rkiye, owning the relationship with your brand and structuring with them a short and long term strategy oriented at brand&rsquo;s growth and Customer Satisfaction. You will act as consultant driving selection and promotional activities, monitor and work on success metrics on a daily basis, and ensure the brand&rsquo;s experience of the AVS demonstrates our customer obsession.
<br>
<br>
Furthermore, you will be working together with different stakeholders to implement new ideas and processes within Amazon T&uuml;rkiye &amp; Europe, such as (Product) Category Management, Supply Chain management, Finance and Marketing; developing your skills and future career.<br>
<br>
Could you embrace the challenge of being a Brand Specialist at Amazon? Are you looking for a diverse and international environment? Amazon offers you the chance to build up your own network on a European level by participating in community events such as team activities or by joining some of our affinity groups. Being a Brand Specialist is the starting point to accelerating your professional growth within a global leader in e-commerce.
<br>
<br>
Come build the future with us!<br>
<br>
Key job responsibilities<br>
<ul><li>Core Service: Use your knowledge in deep data analytics to identify T&uuml;rkiye industry opportunities and provide recommendations to improve overall business performance through the use of Amazon programs to drive long term benefit.</li><li>Availability &amp; Operational Excellence: Drive EU Supply Chain operational excellence initiatives by reducing costs, defects, lead times, and by managing stock in our fulfilment centre.</li><li>Promotion &amp; Funding: Provide recommendations for the brand&rsquo;s marketing and advertising campaigns to promote new products, increase traffic and improve conversion. Plan, implement and manage promotional activities for Amazon events such as Prime Day where you will help your brands to generate sales. On top of that, you will drive brand weeks with you vendors and work closely with Amazon Advertising to explore further marketing opportunities we have.</li><li>Selection &amp; IDQ: Help grow selection by managing the launch of new products and improving discoverability. You will identify product gaps, onboard the new products and be responsible for the ramp up of these products, as well as improve the customer journey on Amazon (i.e.: performing walk the store session, competitor benchmarking, create enhanced content on detail pages).</li></ul><br>
A day in the life<br>
Interested in what a day in life of a Brand Specialist looks like? Check out the following videos to gain more insight into the role and team:<br>
<br>
1) Brand Specialists at Amazon - Jump Right In: https://www.youtube.com/watch?v=C4wafOkhayA<br>
2) Brand Specialists at Amazon. What do they do? https://www.youtube.com/watch?v=fYaySG_trNY</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>Bachelor&rsquo;s Degree</li><li>Fluency in English and Turkish</li><li>Professional (non-internship) experience in Marketing, Sales, Buying, Project Management, Supply Chain or Consulting.</li><li>Knowledge in MS Office programs (e.g. Excel, PowerPoint)</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Master's Degree</li><li>Strong business acumen and analytical skills</li><li>Knowledge of a third language</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Brand Specialist, Amazon Vendor Services (AVS)

Avaya

<div><div><div><div><h2 class="jobSectionHeader"><b>About Avaya</b></h2>
</div><div><p>
Avaya is an enterprise software leader that helps the world&rsquo;s largest organizations and government agencies forge unbreakable connections.</p>
<p>
The Avaya Infinity&trade; platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.</p>
<p>
We believe success is built through strong connections &ndash; with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.</p>
<p>
Learn more at https://www.avaya.com
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2>
</div><div><p><b>
Avaya </b>has shifted the global enterprise customer experience (CX) landscape toward a unified, AI-driven, and open cloud architecture. We are seeking a highly accomplished <b>Solution Engineer</b> to be a primary technical driver in accelerating our Infinity platform adoption&mdash;focused on CCaaS (Contact Center as a Service), Omnichannel, AI/ML, Intelligent Orchestration, and Business Application Integration.</p><br>
<p></p>
<p>
This role is for a strategic technologist and storyteller who can translate complex, multi-modal capabilities into tangible business outcomes. While foundational knowledge of legacy communications platforms is beneficial, success in this role is fundamentally tied to demonstrating expertise and driving adoption of our modern, open, and cloud-based CX solutions.</p><br>
<p></p>
<p><b>
Key Responsibilities</b></p><br>
<p></p>
<p>
The successful candidate will spend approximately 80% of their time focused on the strategic CCaaS, AI, and Orchestration portfolio, and 20% on migration strategies from legacy environments.</p><br>
<p></p>
<p><b>
Solution Architecture &amp; Desig</b>n (CCaaS/Omnichannel): Lead the technical discovery and design of complex, large-scale CCaaS solutions, ensuring seamless integration of voice and digital channels (chat, email, social, messaging).</p><br>
<p></p>
<p><b>
AI Integration &amp; Orchestration</b>: Architect and present solutions utilizing embedded and third-party AI/ML services for conversational AI, real-time agent assist, sentiment analysis, and intelligent workflow orchestration across the customer journey.</p><br>
<p></p>
<p><b>
Demonstration &amp; Proof of Value</b>: Create, customize, and deliver compelling, high-impact product demonstrations and Proof of Concepts (PoCs) that clearly illustrate the business value of our platforms, showcasing integrations with core business applications (CRM, WFO, ERP).</p><br>
<p></p>
<p><b>
Technical Expertise &amp; Advocacy</b>: Act as the trusted technical advisor to the sales team and customer executives, guiding discussions on security, compliance, API integration , cloud architecture, and total cost of ownership (TCO) for modern cloud CX solutions.</p><br>
<p></p>
<p><b>
Competitive Strategy</b>: Maintain expert-level knowledge of the CCaaS competitive landscape (e.g., Genesys, NICE CXone, Amazon Connect) and effectively position Avaya&rsquo;s differentiation.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2>
</div><div><p><b>
Required Core Competencies &amp; Skills</b></p><br>
<p></p>
<p><b>
Experience</b>: Minimum of 8 years in a technical pre-sales, solution consulting, or solution architecture role, with<b> 5+ years of CCaaS/SaaS/Cloud contact center experience </b>(Genesys, NICE, 8x8, Five9, Talkdesk, Calabrio, etc)</p><br>
<p></p>
<p><b>
CCaaS Architecture</b>: Deep, hands-on experience designing and presenting modern cloud contact center reference architectures, including knowledge of microservices, global multi-region deployments, and consumption models.</p><br>
<p></p>
<p><b>
AI/Intelligent Automation</b>: Proven ability to articulate the value of AI in CX (e.g., self-service containment, agent augmentation, journey analysis) and experience integrating conversational AI solutions (bots, NLP).</p><br>
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<p><b>
Omnichannel Journey Desig</b>n: Expertise in mapping and designing end-to-end customer journeys that leverage digital channels and maintain context across channels and systems.</p><br>
<p></p>
<p><b>
API/Integration Proficiency</b>: Strong understanding of RESTful APIs, Webhooks, and CPaaS concepts, with the ability to discuss business application integrations (Salesforce, ServiceNow, etc.) with technical teams.</p><br>
<p></p>
<p><b>
Orchestration/Workflow</b>: Practical knowledge of building and demonstrating sophisticated, data-driven workflows using orchestration tools or low-code/no-code platforms.</p><br>
<p></p>
<p><b>
Executive Presence</b>: Exceptional communication, presentation, and whiteboarding skills, with the ability to simplify complex technical concepts for C-level audiences.</p><br>
<p></p>
<p><b>
Languages</b>: Local languages and English are required</p><br>
<p></p>
<p><b>
Desired Differentiators</b></p><br>
<p></p>
<p><b>
Traditional Avaya Stack Knowledge</b>: Practical experience or strong familiarity with heritage Avaya on-premise portfolio, including Avaya Aura (CM, SM, SMGR), Elite, and relevant applications. This knowledge is valuable for advising customers on strategic, phased migration paths to the cloud.</p><br>
<p></p>
<p><b>
Scripting/Development</b>: Basic familiarity with scripting languages (e.g., JavaScript, Python) or development environments to rapidly prototype and demonstrate integration capabilities.</p><br>
<p></p>
<p><b>
Certifications</b>: Relevant cloud certifications (e.g., AWS, Azure) or specialized CCaaS vendor certifications.</p><br>
<p></p>
<p><b>
Travel Requirements</b> : Willingness to travel to support business as required.</p><p><br>
<b>
Please note</b>: This postion is based in TURKEY and can be worked remotely from home within Turkey. No virtual elsewhere or sponsorship is available for this position.</p><br>
<p></p>
<p>
#LI-CM1</p>
<p>
#LI-Remote</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Experience</b></h2>
</div><div><div>5 - 8 Years of Experience</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Education</b></h2>
</div><div><div>Bachelor degree or equivalent experience in Computer Science or Electrical Engineering</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Certifications</b></h2>
</div><div><div>Must maintain all relevant certifications</div><div>
Multiple industry and vendor certifications such as Microsoft, Cisco or Genesys</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Footer</b></h2></div><p></p><div><br>
<p>
Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.</p></div></div></div></div>

CX Sales Engineer | Turkey | Virtual

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