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Shoppers Stop

<div>
 
 
 Roles &amp; Responsibilities:
 
 
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 Design Thinking
 
 : Understands processes data deeply and leverage design choices to explore possible outcomes and to achieve the desired outcome to benefit the organization.
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 Bias for Action
 
 : Can work in an ambiguous environment where sufficient data may not be available. Persists to complete tasks/responsibilities, even in the face of difficulties with optimism.
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 Analysis Decision Making
 
 : Understands implications for the choices and is able to use that for making decisions. Makes timely, informed decisions that take into account the facts constraints.
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 Creativity Innovation
 
 : Knowledge of innovation, ideation, effective brainstorming methods, feasibility analysis and can project how potential ideas may play out in the marketplace. Process/Project Management: Understands processes and principles to drive new initiatives within an organization with guardrails of Time, Cost, Scope Quality of the output.
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 Teamwork
 
 : Can work collaboratively with a variety of teams, with transparency and be able to inspire others to work toward common goals by engaging and empowering them.
 </li>
 </ul>
 
 
 
 
 
 Required Skills:
 
 
 <ul>
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 Own and drive improvement in critical customer facing metrics.
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 Develop continuously evolving strategies for enhancing customer experience based on evolving customer behaviour
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 Gather and analyse customer feedback and insights to understand preferences and behaviours.
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 Identify, monitor, analyze and improve critical input metrics that have causality with the customer facing output metrics.
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 Conduct thorough market research stay abreast of industry developments to identify trends and opportunities.
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 Work with complex data sets from multiple channels to derive meaningful insights.
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 Summarize findings and collaborate with product/tech/business/ops teams to drive experience improvement.
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 Drive innovative projects to enhance customer experience demonstrate a passion for innovation and contribute to driving business growth.
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 Develop a culture of continuous problem-solving and excellence within the team.
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 Promote a strategic, long-term approach to problem resolution.
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 </ul>
 
 
</div>

Deputy Manager - Customer Service

Meril

<div>
 
 
 Job Title:
 
 
 
 
 Assistant Product Manager &ndash; International Marketing
 
 
 
 
 Business Unit:
 
 Meril Endo-Surgery
 
 
 
 Location:
 
 Mumbai
 
 
 
 Reports To:
 
 Deputy General Manager
 
 
 
 
 
 
 Role Overview:
 
 
 
 The Assistant Product Manager &ndash; International Marketing will support the global growth and brand positioning of Meril Endo-Surgery. This role involves surgeon engagement, product launches, medical education initiatives, marketing collateral development, campaign execution, and cross-functional collaboration to enhance the company's international footprint.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
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 Represent Meril at international congresses and share actionable market insights.
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 Drive surgeon engagement through summits, observerships, workshops and training programs.
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 Support international product launches and track market adoption.
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 Design marketing materials such as brochures, catalogues, sales aids, gifts, and brand reminders.
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 Develop teaser videos, animations, and visual content in collaboration with creative teams.
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 Plan and execute digital campaigns with the digital marketing team.
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 Collaborate with vendors and cross-functional teams including R&amp;D, Clinical, Regulatory, Finance, Supply chain and Sales for strategic alignment.
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 </ul>
 
 
 
 
 
 Minimum Qualifications:
 
 
 <ul>
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 MBA (Marketing or related field) is mandatory.
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 2&ndash;3 years of experience in marketing or 5&ndash;6 years of relevant sales experience in endo-mechanical.
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 Strong communication, project management, and creative execution skills.
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 Ability to work in a fast-paced, cross-functional, and global environment.
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 </ul>
 
 
</div>

Assistant Product Manager

<div>
 
 Deputy Buyer is to be responsible for all issues related to buying merchandise and coordinating with vendors for the designated departments. It involves working closely with vendors, maintaining positive relationships while negotiating specs, pricing, and deadlines.
 
 
 Key deliverables for the position are as following:
 
 
 
 
 <ul>
 <li>
 Keeping a track of Competitor&rsquo;s activities through market research activities to track understand trends, forecasting, in terms of color, fabric etc
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 To assist Deputy Buyer/Buyer in Product presentation, packaging and Product development and develop promotional plans
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 Review and adjust the season plans and weekly plans
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 Vendor identification and development
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 To work with Marketing and Design to develop Visual Merchandising promotions in line with theme and product launches
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 Ensures timely delivery of samples by vendors
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 Setting of standards for quality of merchandise with QA
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 Reconcile to store plans and fix departmental financial plans
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 To assist Buyer with budget and margin targets, fashion range planning and building
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 Maximizing current sourcing channels and identifying new opportunities
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 Supporting negotiations and working with supply base to ensure that best costs and margins are achieved
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 Working closely with Merchandising; management of stock, style options, quantities, promotions and markdowns.
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 To pursue and recover all money due from vendors as a result of performance penalties or markdown and promotional contributions.
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 To regularly update the front-end on key product benefits
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 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 Qualifications and Education Requirements
 
 
 
 
 
 
 
 Graduate/Diploma in design/apparel merchandising, NIFT (GMT/FD/Textile /KDT/D&amp;D), Pearl academy (IFTP)
 
 
 3-6 years of experience
 
 
 
 
 
 
 
 
 
 
 Preferred competencies
 
 
 
 
 
 
 <ul>
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 Technical skills: presentation skills, sound financial perspective, Effective communication and negotiating skills
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 Other Skills : Customer orientation, learning proficiency, planning and organizing, team player, influencing, problem solving, Innovative, In touch with current trends, styles, colors and also the taste of the Indian market.
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 </ul>
 
 
 
 
 
 
 
 
 
 Preferred Industry
 
 
 
 
 
 
 Textile/ Garment/ Retail / Export Houses
 
</div>

Deputy Buyer - Kidswear-Boys

USV PRIVATE LIMITED

<div>
 
 
 About the Company
 
 
 
 
 USV
 
 , a top-15 pharmaceutical and biotechnology company in India, excels in the diabetes and cardio sectors and has presence in over 65 countries and is a leading producer of Metformin in India. We specialise in niche product areas across international markets, including Oral Solid Dosages (OSD), sterile products, peptides, biologics, and oncology. USV&rsquo;s Biologics function is fully integrated to develop high-quality biosimilars that can cater to regulated and other markets. Currently the biosimilar pipeline includes bacterial therapeutic proteins and MAbs (monoclonal antibodies). Explore us at : www.usvindia.com
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 
 Function: Biologics, Regulatory Affairs
 
 
 
 
 Position: Deputy Manager/Manager/Senior Manager - Biologics Regulatory Affairs- CMC
 
 
 
 
 Job Location: Govandi (East), Mumbai (1st, 3rd, 5th Saturday working, 2nd and 4th Saturday off), Work from office only
 
 
 
 
 
 
 
 
 Must Haves:
 
 
 
 
 
 A minumum of 4 years experience in the below:
 
 
 
 US &amp; EU registration for Biosimilars
 
 
 Regulatory experience for both drug substance and drug product for USFDA and EMA
 
 
 Intial dossier authoring for modules I - III of CMC for EU &amp; US
 
 
 Biosimilar filing for EU &amp; US
 
 
 Authoring pre approval dossiers for US and EU.
 
 
 MOH query response for both Drug Substance and Drug Product.
 
 
 
 
 
 
 
 If from Small Molecules
 
 
 
 
 Strong xperience in Small Molecule Injectables registrations for the US market
 
 
 Strong experience in MOH query response for both Drug Substance and Drug Product.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
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 Desired Qualification: M.Pharm/B.Pharm
 </li>
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 Desired Work Experience: Candidates having at least 6 - 10 years of experience in US and EU market registrations for Biosimilar therapeutic proteins and Monoclonal Antibodies. Alternatively, candidates having at least 8 - 10 years of experience in Small molecules injectables registrations for the US market with dossier authoring and query response for both drug substance and drug product.
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 </ul>
 
 
 
 
 
 Responsibilities
 
 
 <ul>
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 Biosimilar Regulated market submissions - US / EU regulatory submission.
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 Biosimilar Dossier Authoring (Drug substance and Drug product), MOH query response and Hands on experience in eCTD submissions.
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 Biosimilar Product Development Strategy for CMC and Clinical development.
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 Review of Quality documents including coordination with Cross functional teams (R&amp;D, QC/QA and Manufacturing).
 </li>
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 Biosimilar Product Life Cycle Management.
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 RA support for Plant related QMS activities.
 </li>
 </ul>
 
 
</div>

Biologics, Regulatory Affairs- CMC

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Job Title
 
 - Associate Manager-Acquisition(Current Account
 
 
 
 Place of work
 
 - Pan - India
 
 
 
 Business Unit
 
 - Retail Banking
 
 
 
 Function
 
 -Branch Banking
 
 
 
 Compensations
 
 - Best in class in the industry. In addition valuable service awards would apply.
 
 
 
 Job Purpose
 
 
 
 The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 
 Key / Primary Responsibilities of the Role
 
 - List the primary deliverables
 
 
 <ul>
 <li>
 Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area
 </li>
 <li>
 Ensure acquisition of high quality current accounts in terms of product mix, segments and constitution mix
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 Proactive registration and activation of acquired customers to direct banking channels
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 Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
 </li>
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 Assist and support the Sales Manager in catchment mapping and scoping exercise
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 Provide regular feedback to SM / RM on opportunities and customer needs
 </li>
 <li>
 Ensure adherence to selling norms and SOPs defined by the organization
 </li>
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 Ensure strict compliance with internal guidelines and external regulations
 </li>
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 Ensure quality sourcing in line with the Bank's policy
 
 
 </li>
 </ul>
 
 Secondary Responsibilities - List the deliverables other than primary, but essential for the role
 
 
 
 <ul>
 <li>
 High degree of market awareness and understanding of customer's needs
 </li>
 <li>
 Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Graduate - Any discipline
 
 
 Part Time / Full Time - Full Time
 
 
 
 Experience
 
 
 
 Minimum Number of Years - 0-4 years
 
 
 Industry &ndash; BFSI
 
 
 Functional Area &ndash; Sales
 
 
 Level / Capacity - Junior Management
</div>

Associate Manager-Acquisition (Current Account)

Enrich

<div>
 
 
 
 Job Description
 
 
 
 
 
 
 
 
 Designation: Store Manager (Business Manager)
 
 
 
 
 
 
 
 Experience required : 7 years as managerial role
 
 
 
 
 
 
 
 Education Qualification: Graduate or MBA
 
 
 
 
 
 
 
 Industry Preferred: Retail, Telecom , Hospitality , Customer service, Salon, Aviation, Beauty &amp; Wellness.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 - Manage daily salon operations, including scheduling, inventory control, and customer service.
 
 
 - Lead, mentor, and motivate the salon team to deliver excellent services and achieve performance targets.
 
 
 - Ensure the salon is clean, organized, and compliant with health and safety regulations.
 
 
 - Develop and implement strategies to increase salon revenue and customer retention.
 
 
 - Handle customer inquiries, feedback, and complaints in a professional and timely manner.
 
 
 - Conduct regular staff meetings and training sessions to ensure high levels of performance and professional development.
 
 
 - Monitor and analyze salon performance metrics, preparing regular reports for senior management.
 
 
 - Stay updated with industry trends and incorporate new techniques and services to keep the salon competitive.
 
 
 
 
 
 
 
 
 
 Criteria:
 
 
 
 
 
 
 &bull; Guest Service Satisfaction &amp; complaint resolution
 
 
 &bull; Team Management (Eg: Motivation, Conflict Resolution)
 
 
 &bull; Inventory Management (Retail &amp; Consumption)
 
 
 &bull; Salon Top Line Numbers (Revenue Target)
 
 
 &bull; Salon Hygiene, upkeep &amp; Maintenance
 
 
 &bull; Accounting &amp; Billing Operations
 
 
 &bull; Capacity, Assets &amp; resource optimization
 
 
 &bull; Bottom line focus (profitability)
 
 
 
 
 
 
 
 
 If interested kindly share your resume on - priya.dhal@enrichbeauty.com
 
 
 Contact number - 8433539066
 
</div>

Store Manager

Explore 239+ Deputy manager customer service in Mumbai this December. Find roles across top companies and apply now to boost your career.

239 deputy manager customer service jobs IN Mumbai

Deputy Manager - Customer Service

Assistant Product Manager

Deputy Buyer - Kidswear-Boys

Biologics, Regulatory Affairs- CMC

Associate Manager-Acquisition (Current Account)

Associate Manager-Acquisition (Current Account)

Store Manager