assistant manager

area sales manager

branch manager

commercial manager

deputy general manager - product management Jobs in Mumbai

deputy general manager - product management

department manager

<div>
 
 Job Description
 
 
 
 
 WHAT YOU&rsquo;LL DO
 
 
 
 As a Department Manager, you&rsquo;ll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you&rsquo;ll create an environment where everyone can thrive. Acting in line with our values, you&rsquo;ll contribute to both your own success and the success of the company.
 
 
 You will:
 
 
 <ul>
 <li>
 Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products.
 </li>
 <li>
 Take responsibility for your store and department&rsquo;s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.
 </li>
 <li>
 Manage team planning, scheduling, and ensure seamless opening and closing routines.
 </li>
 <li>
 Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
 </li>
 <li>
 Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.
 </li>
 <li>
 Represent yourself and the brand positively during all customer interactions.
 
 
 
 </li>
 </ul>
 
 Who You&rsquo;ll Work With
 
 
 
 Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role&mdash;from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores&mdash;contributes to creating an inspiring and welcoming environment. You&rsquo;ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.
 
 
 
 Who You Are
 
 
 
 
 We are looking for people with&hellip;
 
 
 
 <ul>
 <li>
 Experience in retail management and operations.
 </li>
 <li>
 Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture.
 </li>
 <li>
 Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting.
 
 
 
 </li>
 </ul>
 
 And people who are&hellip;
 
 
 
 <ul>
 <li>
 Strong and confident leaders who inspire, coach, and develop their teams with integrity.
 </li>
 <li>
 Thriving in collaborative, dynamic environments, with a solution-focused mindset.
 </li>
 <li>
 Motivated to create great customers experiences while promoting and selling our products.
 </li>
 <li>
 A keen interest in fashion trends, commerciality, and competitor insights to drive sales.
 </li>
 <li>
 Effective communicators, creative, and curious.
 </li>
 <li>
 Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers.
 
 
 
 </li>
 </ul>
 
 Who We Are
 
 
 
 H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
 
 
 We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
 
 
 
 WHY YOU&rsquo;LL LOVE WORKING HERE
 
 
 
 At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
 
 
 <ul>
 <li>
 We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
 </li>
 <li>
 We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.
 </li>
 <li>
 We are an inclusive company where you&rsquo;re encouraged to be yourself at work
 </li>
 <li>
 You will have access to a large global talent community, where career growth and aspirations have no limits.
 </li>
 <li>
 We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness for self and family.
 </li>
 <li>
 You&rsquo;ll be able to express your personal style with our employee discount at H&amp;M group.
 </li>
 <li>
 We offer 5 days of working in a week to have great work life balance.
 
 
 
 </li>
 </ul>
 
 JOIN US
 
 
 
 Our uniqueness comes from a combination of many things &ndash; our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it&rsquo;s our people who make us who we are.
 
 
 Take the next step in your career together with us. The journey starts here.
 
 
 <ul>
 <li>
 We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 This is a full-time position for our new store in Mumbai. The position reports to the Store Manager.
</div>

Department Manager

Adani Airport Holdings Ltd

<div>
 
 About Business
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 Adani Group
 
 : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O &amp; M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
 
 
 
 Adani Airports Holding Limited
 
 : Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.
 
 
 
 Job Purpose:
 
 Executive - Terminal Operations plays a crucial role in ensuring the smooth and efficient functioning of the airport terminal. This position involves a wide range of responsibilities, including passenger service, process adherence, customer satisfaction, safety, teamwork, and administrative tasks to deliver an exceptional passenger experience.
 
 
 
 Responsibilities
 
 
 
 
 Terminal Operational Support:
 
 
 
 <ul>
 <li>
 Provides direct support to passengers and airport staff during terminal operations &amp; assists with passenger check-in, boarding, and baggage claim processes, ensuring a smooth passenger journey.
 </li>
 <li>
 Handles general inquiries and resolves minor passenger issues efficiently and professionally.
 </li>
 <li>
 Address complaints and concerns as assigned by the Duty Terminal Manager and excalates issues to Duty Terminal Manager.
 
 
 </li>
 </ul>
 
 Process Adherence
 
 
 
 <ul>
 <li>
 Ensures strict adherence to terminal operating procedures and guidelines &amp; supports the implementation of new processes and initiatives to improve operational efficiency.
 </li>
 <li>
 Contributes to data collection and reporting to support performance analysis and decision-making.
 
 
 </li>
 </ul>
 
 Budget Preparation &amp; Forecasting
 
 
 
 <ul>
 <li>
 Aid in forecasting departmental expenditure, ensuring accurate CAPEX/OPEX allocation.
 </li>
 <li>
 Assist in tracking the budget against actuals and provide necessary reports to the senior management for informed decision-making.
 
 
 </li>
 </ul>
 
 Outsourced Staff Management
 
 
 
 <ul>
 <li>
 Monitor and manage outsourced staff to ensure compliance with service level agreements (SLAs) and performance expectations.
 </li>
 <li>
 Handle complaints, disciplinary issues, and provide training as required to enhance service delivery.
 </li>
 <li>
 Resolve salary and attendance-related issues by coordinating with HR and payroll departments.
 
 
 </li>
 </ul>
 
 Safety And Security Compliance
 
 
 
 <ul>
 <li>
 Support the implementation of safety protocols and procedures to ensure a secure and safe terminal environment for both staff and passengers.
 </li>
 <li>
 Assist in monitoring compliance with safety regulations and report any incidents to senior management for further action.
 
 
 </li>
 </ul>
 
 Teamwork And Collaboration
 
 
 
 <ul>
 <li>
 Assist in managing the training calendar by scheduling, organizing, and tracking training sessions for terminal operations staff.
 </li>
 <li>
 Coordinate between departments reporting to the Head of Terminal to ensure alignment in operational goals and support in cross-departmental activities.
 
 
 </li>
 </ul>
 
 Administrative Tasks
 
 
 
 <ul>
 <li>
 Performs a variety of administrative duties including accurate and timely data entry, maintaining organized documentation and filing systems, and providing general office support.
 </li>
 <li>
 Contributes to the smooth running of terminal operations by providing administrative support to the team, including scheduling appointments, managing correspondence, and preparing reports.
 
 
 </li>
 </ul>
 
 Data Collation &amp; Reporting
 
 
 
 <ul>
 <li>
 Assist in compiling daily operational data and ensuring accurate collation for reporting.
 </li>
 <li>
 Support the preparation of Senior Management Reports by organizing key performance indicators and metrics.
 
 
 </li>
 </ul>
 
 Stakeholder Management
 
 
 
 <ul>
 <li>
 Shift wise coordination will all regulatory agencies, airlines and ground handlers.
 
 
 </li>
 </ul>
 
 Participate in Training Programs
 
 
 
 <ul>
 <li>
 Attend all scheduled mandatory classroom and E-Vidyala training sessions as per the training calendar.
 </li>
 <li>
 Identify personal areas for improvement and career development, and self-nominate for relevant training sessions that align with those goals.
 
 
 </li>
 </ul>
 
 Key Stakeholders - Internal
 
 
 
 Duty Manager - Terminal Operations
 
 
 Facilities Department
 
 
 Finance Department
 
 
 HR Department
 
 
 IT Department
 
 
 Procurement Department
 
 
 Security Department
 
 
 Customer Service
 
 
 Maintenance Department
 
 
 
 Key Stakeholders - External
 
 
 
 MoCA,MCGM, BCAS, BOI, Customs,CISF,APHO
 
 
 Ground Handling Agencies
 
 
 Retail and Food Outlets
 
 
 Government Regulatory Bodies
 
 
 Airport Authority of India (AAI)
 
 
 Travel Agents
 
 
 Car Rental Services
 
 
 Security Agencies
 
 
 
 Qualifications
 
 
 
 Educational Qualifications:
 
 
 Bachelor's degree in Business Administration, Aviation Management, or a related field is essential.
 
 
 
 Work Experience
 
 
 
 3-5 years of experience in airport terminal operations, with a strong focus on managing diverse stakeholders, optimizing passenger experience, and driving operational efficiency.
</div>

Assistant Manager - VIP - Jaya He (Airport Museum)

<div>
 
 About Business
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 Adani Group
 
 : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O &amp; M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
 
 
 
 Adani Airports Holding Limited
 
 : Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.
 
 
 
 Job Purpose:
 
 Duty Manager - Facilities Operations is responsible for the efficient and effective management of facility operations during assigned shifts. This role involves overseeing staff, resolving issues, ensuring safety compliance, and optimizing resource utilization to maintain a comfortable and functional environment for building occupants.
 
 
 
 Responsibilities
 
 
 
 
 Facility Shift Management:
 
 
 
 Oversees facility operations during assigned shifts, ensuring optimal performance and service delivery &amp; coordinates with other departments for seamless operations.
 
 
 Manages staff schedules and assignments to ensure adequate coverage and efficient resource utilization.
 
 
 
 Team Supervision
 
 
 
 Provides leadership and guidance to facilities operations staff during the shift &amp; monitors staff performance and addresses issues promptly.
 
 
 Ensures adherence to safety protocols and procedures among staff members.
 
 
 
 Problem Solving
 
 
 
 Identifies and resolves facility-related issues and emergencies promptly &amp; implements corrective actions to prevent recurrence.
 
 
 Coordinates with maintenance teams for repairs and maintenance activities.
 
 
 
 Customer Service
 
 
 
 Responds to facility-related inquiries and complaints from building occupants &amp; ensures customer satisfaction and resolves issues promptly.
 
 
 Provides information and assistance to building occupants regarding facility services.
 
 
 
 Safety Compliance
 
 
 
 Conducts safety inspections and ensures compliance with safety regulations &amp; reports safety hazards and incidents.
 
 
 Investigates safety incidents and implements corrective actions to prevent recurrence.
 
 
 
 Resource Management
 
 
 
 Optimizes the utilization of facilities resources during the shift &amp; manages equipment and supplies effectively.
 
 
 Responds to equipment failures and breakdowns promptly to minimize disruptions.
 
 
 
 Team Leadership And Development
 
 
 
 Supervise and manage facility operations team during shifts, ensuring high levels of employee engagement and discipline.
 
 
 Identify training needs of employees and ensure team members participate in all mandatory classroom training sessions.
 
 
 
 Key Stakeholders - Internal
 
 
 
 Lead - Facilities Operations
 
 
 Finance Department
 
 
 HR Department
 
 
 IT Department
 
 
 Procurement Department
 
 
 Security Department
 
 
 Maintenance Department
 
 
 Quality Assurance
 
 
 Commercial
 
 
 
 Key Stakeholders - External
 
 
 
 Facility Management Companies
 
 
 Equipment Suppliers
 
 
 Maintenance Contractors
 
 
 Security Agencies
 
 
 Utilities Providers
 
 
 
 Qualifications
 
 
 
 
 Educational Qualifications:
 
 
 
 Bachelor's degree/Diploma in Facility Management, Hospitality Management or a related field is essential.
 
 
 
 Work Experience
 
 
 
 5-7 years of experience in facility management or a related field within a large-scale environment.
</div>

Duty Manager - Facilities Operations

Talent Corner HR Services Pvt Ltd

<div>
 
 
 Job Description &ndash; Service Engineer/GET
 
 
 
 
 Location:
 
 Mumbai, Coimbatore
 
 
 
 Department:
 
 Service
 
 
 
 Position:
 
 Service Engineer (Mechanical / Electrical)
 
 
 
 Experience:
 
 Fresher or up to 1 year
 
 
 
 Qualification:
 
 Diploma / BE in Mechanical or Electrical Engineering
 
 
 
 
 
 
 Roles &amp; Responsibilities
 
 
 <ul>
 <li>
 Install, commission, and service machinery at client sites.
 </li>
 <li>
 Troubleshoot technical issues (mechanical/electrical) and provide effective solutions.
 </li>
 <li>
 Conduct preventive maintenance and ensure machine uptime.
 </li>
 <li>
 Provide technical support and training to customers.
 </li>
 <li>
 Maintain proper documentation of service activities (reports, checklists, etc.).
 </li>
 <li>
 Coordinate with the Service Manager and Head Office for escalations and support.
 </li>
 <li>
 Ensure customer satisfaction through prompt service and professional interaction.
 </li>
 </ul>
 
 
 
 
 
 Key Skills Required
 
 
 <ul>
 <li>
 Strong technical knowledge in Mechanical or Electrical fundamentals.
 </li>
 <li>
 Basic understanding of industrial machinery.
 </li>
 <li>
 Problem-solving and analytical skills.
 </li>
 <li>
 Willingness to travel extensively (up to 70% of the time).
 </li>
 <li>
 Good communication and interpersonal skills.
 </li>
 </ul>
 
 Ability to work independently and as part of a team.
 
</div>

Service Engineer (Freshers-Mechanical/Electrical)

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 Role/Job Title: Senior Manager Legal Litigation
 
 
 Function/ Department: Legal
 
 
 
 Job Purpose
 
 
 
 Ability to guide internal stakeholders on the risks and mitigants while entering partnerships, ventures, and safeguarding banks interest at times of documentation, execution, post execution checks and balances. Should have hands on experience in drafting and negotiation IT and Service contracts.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 'Providing advisory on legislative &amp; regulatory expectation to Shared Services business units, more specifically to IT &amp; ISG vertical.
 </li>
 <li>
 Coordinating and collating ad-hoc/ indent requirements in collaboration with business stakeholders especially IT &amp; ISG.
 </li>
 <li>
 Reviewing Policies, SOPs, Manuals etc from legal advisory perspective along with evolving jurisprudence and legislative &amp; regulatory expectations.
 </li>
 <li>
 Reviewing, drafting, and negotiating a full range of commercial contracts that may include some or all the following:
 </li>
 <li>
 Software Agreements
 </li>
 <li>
 Hardware Purchase Agreements
 </li>
 <li>
 Multimedia Agreements
 </li>
 <li>
 Services Agreements/Engagement Letters
 </li>
 <li>
 Training, Events and Sponsorship Agreements
 </li>
 <li>
 Renewals/Amendments/Schedules
 </li>
 <li>
 Termination Letters/Novation
 </li>
 <li>
 NDAs.
 
 
 </li>
 </ul>
 
 Education Qualification
 
 
 
 Graduation: Bachelor's in Law
 
 
 Postgraduation: Master's in Law
 
 
 Experience: 2 to 5 years in total experience.
</div>

Legal Counsel

Unilever

<div>
 Requisition No - R-1165187
 
 
 
 Position Title: Senior Hospital Sales Executive
 
 
 
 
 Grade:1B
 
 
 
 
 Reporting: Zonal Hospital Sales Manager
 
 
 
 
 Location: Mumbai
 
 
 
 
 Job Purpose
 
 
 
 Hospitals are the first point of care for patients in top tier markets because of the need for quality healthcare and assured health services. To harness the opportunity that lies within hospitals, a dedicated Key account management team with customized Marketing interventions. The purpose of this role would therefore be to:
 
 
 <ul>
 <li>
 Scan the hospital environment for new business opportunities for hospital consumed HUL brands
 </li>
 <li>
 Identify opportunities in different type of hospitals by evaluating risks, formulating action plans, implementing key strategies &amp; monitoring effective deployment to enhance HUL&rsquo;s productivity in hospitals.
 </li>
 <li>
 To support Regional Hospital Sales Manager in rolling out key marketing interventions targeted at HCPs and other key stakeholders in the Hospital environment
 
 
 </li>
 </ul>
 Establish the distribution structure in the covered geography in coordination with Regional Hospital Sales Manager aligned to the business needs of the segment
 
 
 
 Key Responsibilities
 
 
 
 
 Implement strategy for new (and existing) market and business opportunities:
 
 
 
 <ul>
 <li>
 Executive marketing programs with clearly defined outcomes &ndash; i.e. new products introduction, increased penetration, and conversions
 </li>
 <li>
 Develop and maintain contact with key opinion leaders / other stakeholders in Institutions through direct contact programs. Conduct external educational and awareness programs to build sustainable, long-term customer loyalty and equity for HUL
 </li>
 <li>
 Generate, maintain and utilize customer database for promotional use.
 </li>
 <li>
 Coordinate with Hospitals and distributors to generate and execute the orders on time and for settlement of claims.
 </li>
 <li>
 Constantly identify new business opportunities in Hospitals and accounts with better realization and revenue scope
 
 
 </li>
 </ul>
 
 Monitor And Report
 
 
 
 <ul>
 <li>
 Adhere to commercial/ compliance guidelines and reporting guidelines as prescribed by the company.
 </li>
 <li>
 Track competitor activity and the industry environment for developing trends and practices
 </li>
 <li>
 Track customer feedback on product quality and escalate concerns to appropriate authorities
 
 
 </li>
 </ul>
 
 Liaison
 
 
 
 <ul>
 <li>
 Liaise internally with cross functional sales team and externally (with opinion makers) to obtain the required resources and ensure their utilization to achieve organizational goals.
 
 
 </li>
 </ul>
 Liaise with purchase department, pharmacy, &amp; administrators in Hospitals to obtain a favourable consideration for HUL products.
 
 
 
 Knowledge/Education Required
 
 
 
 Bachelors Or Master&rsquo;s Degree in Science
 
 
 
 Minimum Level Of Job-Related Experience Required
 
 
 
 2-3 years experience
 
 
 A lot of Internal and external customers need to be managed by the incumbent viz.
 
 
 
 Internal:
 
 Zonal Hospital Sales Manager, Regional Hospital Sales Manager, BDE, KDE/ASE/ASM- Sales Team, Regional expert team.
 
 
 
 External:
 
 Wholesaler, Distributor, Chemists, HCPs, Purchase Managers, CEOs of hospitals etc.
 
 
 "
 
 All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent&mdash;please verify before proceeding."
 
 
 
</div>

Senior Hospital Sales Executive

<div>
 
 About Business
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 Adani Group
 
 : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O &amp; M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
 
 
 
 Adani Airports Holding Limited
 
 : Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.
 
 
 
 Job Purpose:
 
 Duty Manager - Terminal Operations is responsible for the overall management and supervision of terminal operations during a specific shift. This role involves coordinating staff, resolving issues, ensuring passenger satisfaction, and maintaining a safe and secure environment while optimizing operational efficiency.
 
 
 
 Responsibilities
 
 
 
 
 Terminal Operations Shift Management:
 
 
 
 <ul>
 <li>
 Oversees all terminal operations during the assigned shift, ensuring smooth passenger flow and on-time departures &amp; coordinates with other departments for efficient operations.
 </li>
 <li>
 Manages staff schedules and assignments to optimize resource utilization.
 
 
 </li>
 </ul>
 
 Lounge Management And Customer Service
 
 
 
 <ul>
 <li>
 Delivers exceptional customer service by assisting passengers with their needs and resolving issues promptly &amp; builds positive relationships with passengers to enhance the overall airport experience.
 </li>
 <li>
 Assist in the management of reserved lounges, ensuring a high standard of service and a seamless experience for passengers.
 
 
 </li>
 </ul>
 
 Trolley Operations And Asset Management
 
 
 
 <ul>
 <li>
 Oversee the management and maintenance of trolley operations, ensuring availability and cleanliness.
 </li>
 <li>
 Assist in managing the asset lifecycle, including regular checks and prompt reporting of any defects or damages.
 
 
 </li>
 </ul>
 
 Golf Cart And Inter Terminal Coach Operations
 
 
 
 <ul>
 <li>
 Coordinate the timely deployment and safe operation of golf carts and inter-terminal coaches.
 </li>
 <li>
 Ensure service levels are met, track performance scores, and address any complaints or operational issues promptly.
 
 
 </li>
 </ul>
 
 Staff Supervision
 
 
 
 <ul>
 <li>
 Provides leadership and guidance to the terminal operations team during the shift &amp; monitors staff performance and addresses issues promptly.
 </li>
 <li>
 Ensures adherence to operational procedures and standards among staff members.
 
 
 </li>
 </ul>
 
 Vendor Management
 
 
 
 <ul>
 <li>
 Manage operational aspects related to vendor management, golf cart management, baggage and shopping trolley management, Baggage Handling System (BCS) management, and inter-terminal coach management to ensure smooth operations and enhancing passenger experience within terminal
 </li>
 <li>
 Monitor vendor performance and address any discrepancies to maintain operational standards.
 
 
 </li>
 </ul>
 
 Problem Solving
 
 
 
 <ul>
 <li>
 Identifies and resolves operational issues and challenges that arise during the shift &amp; implements immediate solutions to minimize disruptions.
 </li>
 <li>
 Collaborates with other departments to address complex issues and find effective solutions.
 
 
 </li>
 </ul>
 
 Emergency Response Management
 
 
 
 <ul>
 <li>
 Lead emergency response efforts during shifts, effectively managing situations such as bomb threats, evacuations, medical emergencies, and other contingencies.
 </li>
 <li>
 Ensure all actions are carried out in accordance with laid-down SOPs and conduct post-incident reviews for continuous improvement.
 
 
 </li>
 </ul>
 
 Special Events And VVIP Movements
 
 
 
 <ul>
 <li>
 Support the coordination of special events, ensuring smooth execution, budgeting, and event calendar management.
 </li>
 <li>
 Assist in planning and ensuring security arrangements for VVIP movements, including liaising with relevant authorities for smooth execution.
 
 
 </li>
 </ul>
 
 Safety And Security Compliance
 
 
 
 <ul>
 <li>
 Ensures compliance with safety and security regulations and procedures during the shift &amp; conducts safety checks and responds to incidents.
 </li>
 <li>
 Coordinates with security personnel to address security concerns and maintain a safe environment.
 
 
 </li>
 </ul>
 
 Operational Efficiency
 
 
 
 <ul>
 <li>
 Optimizes resource utilization during the shift to maximize efficiency and minimize costs &amp; implements process improvements to enhance operational performance.
 </li>
 <li>
 Monitors key performance indicators (KPIs) and takes corrective actions to improve performance.
 
 
 </li>
 </ul>
 
 Stakeholder Management
 
 
 
 <ul>
 <li>
 Shift wise coordination will all regulatory agencies, airlines and ground handlers.
 
 
 </li>
 </ul>
 
 Team Leadership and Development
 
 
 
 <ul>
 <li>
 Supervise and manage the terminal operations team during shifts, ensuring high levels of employee engagement and discipline.
 </li>
 <li>
 Identify training needs of employees and ensure team members participate in all mandatory classroom training sessions.
 
 
 </li>
 </ul>
 
 Key Stakeholders - Internal
 
 
 
 Lead - Terminal Operations
 
 
 Facilities Department
 
 
 Ground Handling Supervisor
 
 
 Security Supervisor
 
 
 IT Department
 
 
 HR Department
 
 
 Finance Department
 
 
 Quality Assurance
 
 
 Customer Service
 
 
 
 Key Stakeholders - External
 
 
 
 Airlines
 
 
 MoCA,MCGM, BCAS, BOI, Customs,CISF,APHO
 
 
 Ground Handling Agencies
 
 
 Retail and Food Outlets
 
 
 Government Regulatory Bodies
 
 
 Airport Authority of India (AAI)
 
 
 Travel Agents
 
 
 Car Rental Services
 
 
 Security Agencies
 
 
 
 Qualifications
 
 
 
 Educational Qualifications:
 
 
 Bachelor's degree in Business Administration, Aviation Management, or a related field is essential.
 
 
 
 Work Experience
 
 
 
 Minimum of 5-7 years of experience in airport terminal operations, with a strong focus on managing diverse stakeholders, optimizing passenger experience, and driving operational efficiency.
</div>

Duty Terminal Manager (T2)

Explore 136+ Department manager in Mumbai this September. Find roles across top companies and apply now to boost your career.