ui/ux designer Jobs in Islamabad Pakistan

ui/ux designer

creative lead - work together Jobs in Islamabad Pakistan

creative lead - work together

senior graphic designer Jobs in Islamabad Pakistan

senior graphic designer

art director

graphic designer uiux Jobs in Islamabad Pakistan

graphic designer uiux

design lead

AIO App Inc

<div><p>Position Title: Design Lead</p>
<p>Location: Islamabad, Pakistan</p>
<p>Reports to: Head of Product Design</p>
<p>About the Role</p>
<p>As a Design Lead at AIO, you will be responsible for leading the design efforts of our user experience and user</p>
<p>interface teams, managing a small team of designers, and collaborating closely with product managers,</p>
<p>engineers, and key stakeholders. You will play a critical role in shaping the design vision for our product,</p>
<p>ensuring alignment between design, product, and business objectives. This is a leadership role where you will</p>
<p>also be responsible for mentoring and growing your team while driving the integration of AI tools to enhance</p>
<p>the user experience.</p>
<p>You will work within a fast-paced, innovative environment, contributing directly to our company's strategic</p>
<p>goals. Your leadership will have a lasting impact on both the design and success of our product as we aim to</p>
<p>transform the restaurant tech industry.</p>
<p>Key Responsibilities</p>
<ul><li>Design Leadership &amp; Team Management: Lead and manage a team of 2-3 designers, providing</li></ul>
<p>mentorship and fostering a collaborative, creative, and high-performance environment. Guide</p>
<p>designers through complex challenges, ensuring quality and alignment with business goals. Support</p>
<p>professional growth and help team members reach their potential while upholding the highest design</p>
<p>standards.</p>
<ul><li>Stakeholder Management &amp; Cross-Functional Collaboration: Partner with Product Managers,</li></ul>
<p>Engineers, and other cross-functional stakeholders to define and deliver a seamless user experience</p>
<p>that meets both user needs and business objectives. Act as the design liaison between teams,</p>
<p>ensuring clear communication and alignment on product strategy, features, and user experience</p>
<p>goals.</p>
<ul><li>Strategic Planning &amp; Execution: Shape the design, vision and strategy for the product, ensuring</li></ul>
<p>consistency and scalability across all touchpoints. Work closely with senior leadership to align design</p>
<p>initiatives with business objectives and product roadmaps.</p>
<ul><li>User-Centered Design: Lead the end-to-end design process from ideation, research, and wireframing</li></ul>
<p>to high-fidelity prototypes. Ensure designs are intuitive, user-centered, and aligned with the product's</p>
<p>visual identity. Continuously iterate based on feedback and usability testing.</p>
<ul><li>Discovery, Integration &amp; Use of AI Tools: Research, evaluate, and integrate AI tools to enhance the</li></ul>
<p>design process, optimize user experience, and improve design efficiencies. Leverage AI technologies</p>
<p>to provide data-driven insights and innovative design solutions that improve user engagement and</p>
<p>conversion.</p>
<ul><li>Usability Testing &amp; Iteration: Conduct usability testing to gather actionable insights and iterate on</li></ul>
<p>designs, ensuring that user feedback is incorporated into future iterations. Track and analyze design</p>
<p>performance against established KPIs to drive continuous improvement.</p>
<ul><li>Quality Assurance: Ensure that design specifications are met during the development process and</li></ul>
<p>that the final product matches the intended design vision. Collaborate with engineers to ensure</p>
<p>seamless implementation of designs.</p>
<p>What We Are Looking For</p>
<p>Required Skills &amp; Experience:</p>
<ul><li>Experience: 5+ years of UI/UX design experience, with at least 2 years in a leadership role managing</li></ul>
<p>teams and leading design projects.</p>
<ul><li>Design Expertise: Strong portfolio showcasing end-to-end design projects, with a focus on mobile and</li></ul>
<p>web applications.</p>
<ul><li>Leadership: Proven experience managing, mentoring, and motivating design teams. Strong ability to</li></ul>
<p>guide designers through complex design problems and provide constructive feedback.</p>
<ul><li>Cross-Functional Collaboration: Experience working closely with product managers, engineers, and</li></ul>
<p>other stakeholders to define and implement product features and design solutions.</p>
<ul><li>User-Centered Design: Expertise in user research, wireframing, prototyping, and usability testing.</li></ul>
<p>Proficiency with design tools such as Figma, Sketch, and Adobe XD.</p>
<ul><li>Communication Skills: Excellent verbal and written communication skills. Ability to present design</li></ul>
<p>ideas effectively to both technical and non-technical stakeholders.</p>
<ul><li>Problem-Solving &amp; Analytical Thinking: Strong ability to analyze user needs and business goals, and</li></ul>
<p>translate them into intuitive and impactful design solutions.</p>
<ul><li>Agile Methodology: Comfortable working in an agile environment and managing design iterations</li></ul>
<p>alongside development cycles.</p>
<p>Preferred Experience:</p>
<ul><li>SaaS Experience: Experience designing for SaaS products, particularly in B2B or enterprise</li></ul>
<p>environments.</p>
<ul><li>Restaurant Tech or Similar Industry: Understanding of the challenges and user needs within the</li></ul>
<p>restaurant industry is a plus.</p>
<ul><li>Leadership in Scaling Design Teams: Experience scaling design teams or processes within a fastgrowing company or startup.</li></ul>
<ul><li>AI Integration: Experience with the integration of AI-driven tools in the design process or user</li></ul>
<p>experience optimization.</p>
<p>Why Join AIO?</p>
<p></p><p>Our mission is to revolutionize the US restaurant industry by providing a comprehensive and fully integrated solution that empowers restaurant owners to efficiently manage all aspects of their businesses. Our platform, designed to meet the unique challenges (post-COVID-19) faced by restaurants, combines our patented AI technology with unparalleled customer support to help owners increase revenue, reduce costs, and improve their overall profit margins.</p>
<p>We believe that restaurants should be able to focus on delivering exceptional dining experiences to their customers, without the added stress of managing complex and disparate systems. That's why we offer an All-In-One super app platform for all of their needs, from front-of-the-house operations like ordering, payment, marketing and rewards, to back-of-the-house management like inventory, staff, and financials.</p>
<p>We are laser-focused on becoming a significant player in the $55 billion restaurant tech SaaS market. You will be a part of a world-class Silicon Valley-funded startup.</p></div><p></p>

Design Lead

Taraki

<div>
 <strong>
  Job Overview:
  <br/>
  <br/>
 </strong>
 We are seeking a dynamic and innovative Creative Lead Graphic Designer to join our team. The ideal candidate will have a strong background in graphic design and proven leadership skills. This is a remote, full-time position that will involve overseeing the design team, managing projects from conception to completion, and ensuring the delivery of high-quality visual content that aligns with brand standards.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead and mentor a team of graphic designers, providing guidance and support to encourage professional growth.
  </li>
  <li>
   Oversee all phases of project development, from creative concept through to execution and completion.
  </li>
  <li>
   Collaborate with cross-functional teams to develop cohesive design strategies that fulfill client and company objectives.
  </li>
  <li>
   Stay informed of emerging design trends and technologies to keep the team current and innovative.
  </li>
  <li>
   Review and approve designs, artwork, photography, and graphics developed by the team.
  </li>
  <li>
   Ensure that all design elements meet client specifications and brand requirements.
  </li>
  <li>
   Present design concepts and strategies to clients and stakeholders.
  </li>
  <li>
   Manage multiple projects simultaneously while maintaining high attention to detail.
  </li>
  <li>
   Develop creative processes and standards to streamline workflow and increase efficiency.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   6 to 10 years of professional experience in graphic design, with a significant portion in a leadership role.
  </li>
  <li>
   Strong portfolio showcasing excellent design skills and creative vision.
  </li>
  <li>
   Proven experience managing and leading a team of designers.
  </li>
  <li>
   Excellent knowledge of design software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.).
  </li>
  <li>
   Outstanding communication and presentation skills.
  </li>
  <li>
   Ability to work effectively in a remote setting, maintaining productivity and meeting deadlines.
  </li>
  <li>
   Solid understanding of design best practices and techniques.
  </li>
  <li>
   Ability to manage stress and work efficiently in a fast-paced environment.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelors degree in Graphic Design, Visual Arts, or a related field.
  </li>
  <li>
   Experience in strategic development of branding and visual campaigns.
  </li>
  <li>
   Exceptional creativity and innovation, with a keen eye for aesthetics and details.
  </li>
  <li>
   Strong organizational skills and a high level of self-motivation.
  </li>
  <li>
   Ability to adapt to changing priorities and incorporate feedback constructively.
  </li>
  <li>
   Proficient in both digital and print design.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Leadership and team management
  </li>
  <li>
   Strong conceptual thinking
  </li>
  <li>
   Excellent organizational and time management abilities
  </li>
  <li>
   Superb interpersonal skills and ability to work collaboratively across teams
  </li>
  <li>
   Innovative thinking and problem-solving skills
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Join our team and apply your expertise in graphic design to drive our creative projects and initiatives to the next level.
</div>


Creative Lead - Work Together

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We're looking for a Senior Graphic Designer to lead creative direction and execution across AIO's restaurant portfolio. This role is perfect for someone who combines strategic thinking with hands-on design excellence, bringing brand stories to life through powerful visuals across digital, print, and video formats.
 <br/>
 <br/>
 You'll be responsible for conceptualizing and producing high-impact design assets &mdash; from digital campaigns and social media visuals to brand books, pitch decks, and on-premise branding. You'll also guide junior designers, ensure visual consistency, and elevate the overall creative output for our restaurant clients.
 <br/>
 <br/>
 <strong>
  What will be your responsibilities?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead the creative process from concept to delivery for restaurant brands across digital and print.
  </li>
  <li>
   Design engaging, on-brand assets including social media content, digital menus, and marketing materials.
  </li>
  <li>
   Create print-ready designs for on-premise branding (posters, menus, table tents, standees, packaging, etc.).
  </li>
  <li>
   Develop comprehensive brand books that define visual identity, tone, and design systems.
  </li>
  <li>
   Design visually impactful pitch decks and presentations that clearly communicate brand value.
  </li>
  <li>
   Ensure consistent brand storytelling across all touchpoints and formats.
  </li>
  <li>
   Collaborate with Growth Experts and Performance teams to translate ideas into strong visual narratives.
  </li>
  <li>
   Provide creative direction and mentorship to junior designers.
  </li>
  <li>
   Manage multiple design projects efficiently and deliver high-quality work within deadlines.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What are we looking for, and what does it require to be the right fit for this role?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   4+ years of design experience, ideally with agency or in the F&amp;B, hospitality sectors.
  </li>
  <li>
   Proven expertise in video editing and animation.
  </li>
  <li>
   Strong portfolio demonstrating excellence across digital, print, and motion design.
  </li>
  <li>
   Mastery of Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro, etc.) and tools like CapCut and Canva.
  </li>
  <li>
   Strong visual sense, attention to detail, and ability to think strategically about design impact.
  </li>
  <li>
   Excellent communication and collaboration skills.
  </li>
  <li>
   Ability to take feedback constructively and iterate quickly.
  </li>
  <li>
   Awareness of digital content trends and audience engagement dynamics.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in building and maintaining brand identities from scratch.
  </li>
  <li>
   Familiarity with storytelling through video and motion graphics.
  </li>
  <li>
   Experience leading or mentoring design teams.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join AIO?
  <br/>
  <br/>
 </strong>
 Our mission is to revolutionize the US restaurant industry by providing a comprehensive and fully integrated solution that empowers restaurant owners to efficiently manage all aspects of their businesses. Our platform, designed to meet the unique challenges (post-COVID-19) faced by restaurants, combines our patented AI technology with unparalleled customer support to help owners increase revenue, reduce costs, and improve their overall profit margins.
 <br/>
 <br/>
 We believe that restaurants should be able to focus on delivering exceptional dining experiences to their customers, without the added stress of managing complex and disparate systems. That's why we offer an All-In-One super app platform for all of their needs, from front-of-the-house operations like ordering, payment, marketing, and rewards, to back-of-the-house management like inventory, staff, and financials.
 <br/>
 <br/>
 We are laser-focused on becoming a significant player in the $55 billion restaurant tech SaaS market. You will be a part of a world-class Silicon Valley-funded startup.
</div>


Senior Graphic Designer

Alestra Solutions

<p>We are seeking a highly skilled and creative <b>Graphic Designer Team Lead</b> to oversee our team of graphic designers and drive the visual identity of our brand across various channels. The ideal candidate is a hands-on designer with strong leadership abilities, a deep understanding of design principles, and the ability to translate strategic objectives into creative solutions. You&rsquo;ll be responsible for managing design projects, mentoring team members, and ensuring high-quality visual output that aligns with our brand and business goals.</p><p><b>Key Responsibilities:</b></p><ul><li><b>Lead and mentor</b> a team of graphic designers, providing guidance, feedback, and support to enhance individual and team performance.</li><li><b>Oversee the design process</b> from concept to delivery, ensuring timely execution and brand consistency across all visual materials.</li><li>Collaborate closely with marketing, product, content, and development teams to produce compelling visual assets for web, print, digital campaigns, social media, presentations, and more.</li><li><b>Review and approve</b> designs, artwork, and layouts, ensuring they meet quality standards and project requirements.</li><li>Maintain and evolve the company&rsquo;s <b>visual brand guidelines</b>, ensuring all creative output aligns with the overall brand strategy.</li><li><b>Manage multiple projects</b> and deadlines efficiently, balancing team capacity with business priorities.</li><li>Stay updated with design trends, tools, and best practices to bring fresh ideas and innovation to the creative team.</li><li>Conduct regular team meetings and one-on-ones to track progress, set goals, and support professional development</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Graphic Design, Visual Arts, or related field.</li><li>5+ years of professional graphic design experience, with at least 1&ndash;2 years in a team lead or senior designer role.</li><li>Proficient in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and other design tools like Figma or Sketch.</li><li>Strong portfolio showcasing a wide range of design projects, including branding, digital marketing, and print.</li><li>Excellent communication, leadership, and organizational skills.</li><li>Ability to give and receive constructive feedback effectively.</li><li>Understanding of UX/UI principles is a plus.</li><li>Experience working in an agile or fast-paced environment is preferred.</li></ul><p><b>What We Offer:</b></p><ul><li>Competitive salary and benefits</li><li>Flexible working hours and remote work options</li><li>A collaborative and creative work environment</li><li>Opportunities for professional growth and leadership development</li><li>Access to the latest design tools and resources Competitive salary and quarterly performance bonuses</li><li>Bike financing</li><li>OPD coverage</li><li>EOBI</li><li>Provident Fund</li><li>Leave Encashment</li><li>Biannual and Annual Increments</li></ul><p>Job Type: Full-time</p><p>Pay: Rs130,000.00 - Rs150,000.00 per month</p><p>Work Location: In person</p>

Graphic Designer Team Lead

NUST

<div></div><p><div><div><div><div><div><div><div><div>Last Date: Wednesday, December 3, 2025<br>
</div></div><br>
</div></div></div></div><br>
<div></div><div><div><div><div><div><div>Job Detail<br>
</div></div><br>
</div></div></div></div><br>
<div></div><div><div><div><div><div><div>Job Ref #: </div><div>Job/5936/11/19/2025
 </div></div><br>
<div><div>Age Limit: </div><div>30<li></li>55
</div></div><br>
<div><div>Experience:
</div></div><br>
<div></div><div><div>Posted Date: </div><div>Wednesday, November 19, 2025
</div></div><br>
<div><div>Salary: </div><div>Market Competitive<br>
</div></div><br>
<div></div><br>
<br>
<br>
<div><div><div><div><div><div><div><b>Job Description:
</b></div></div><br>
<div><div><div><b>Qualification &amp; Experience:</b></div><div><br>
</div><ul><li>PhD in Electrical Engineering, Computer Engineering, or a relevant discipline.</li></ul>
<ul><li>10 years of experience in chip design, including significant leadership roles.</li></ul><div><br>
</div><div><b>Publications:</b></div><div><br>
</div><ul><li>The candidates must have publications as per HEC criteria for faculty appointments.</li></ul><div><br>
</div><div><b>Key Responsibilities:</b></div><div><br>
</div><ul><li>Working collaboratively with academic and industry partners to drive innovation and excellence in chip design and verification.</li></ul>
<ul><li>Spearheading research initiatives and fostering partnerships with industry to advance cutting-edge developments in chip design, contributing to the global knowledge base and technology advancements.</li></ul>
<ul><li>Leading and overseeing complex chip design projects with the design group, ensuring the highest standards of quality and innovation.</li></ul><div><br>
</div><div><b>Knowledge/Skills/Abilities:</b></div><div><br>
</div><ul><li>Exceptional analytical, problem-solving, and strategic thinking skills.</li></ul>
<ul><li>Outstanding communication, presentation, reporting, and collaboration skills.</li></ul>
<ul><li>The ideal candidate will have extensive academic and/or industrial experience in chip design, tape-outs, and leadership roles, with the ability to train, mentor, and lead advanced research in this domain</li></ul><div><br>
</div><div><b>Terms &amp; Conditions:</b></div>
<div></div>
<ul><li>Candidates are required to attach scanned copies of their documents (Academics /Professional).</li></ul>
<ul><li>Last education certificate/degree must be attested/verified by HEC.</li></ul><div><br>
</div><div><b>Candidates may be considered ineligible for the post due to any of the following reasons:</b></div><div><br>
</div><ul><li>3rd Div in academic career / weak academic profile.</li></ul>
<ul><li>In process of pursuing a required degree.</li></ul>
<ul><li>Medically unfit.</li></ul>
<ul><li>Only selected candidates will be contacted and issued offer letter.</li></ul>
<ul><li>Candidates serving in Govt departments, Armed forces may apply after seeking NOC from their respective parent department / organizations.</li></ul>
<ul><li>Late / incomplete applications will be ignored.</li></ul>
<ul><li>Only short-listed candidates will be considered / called for test / interview and no TA / DA will be admissible.</li></ul>
<ul><li><b>NUST reserves the right to cancel, modify / terminate the recruitment program due to any reason, without notice, at any time.</b></li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></p><div></div>

Consultant - NUST Chip Design Centre

Circles

<div>
 <p>
  <strong>
   About Us
  </strong>
 </p>
 <p>
  Founded in 2014,&nbsp;Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&amp;), AT&amp;T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  Besides its SaaS business, Circles operates three other distinct businesses:
 </p>
 <p>
  &nbsp;
 </p>
 <ul>
  <li>
   Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles&rsquo; SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <ul>
  <li>
   Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <ul>
  <li>
   Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  We are seeking a results-driven, customer-obsessed leader to build and scale the Customer Service &amp; Operations function for a newly launching digital telco brand in the MENA region. This is a foundational leadership role responsible for delivering exceptional customer experiences, driving operational rigor, and embedding customer-centricity into every part of the business.
 </p>
 <p>
  The ideal candidate brings deep experience in CX strategy, digital operations, and service design, with a proven track record of leading high-performing teams in fast-paced digital consumer or B2C telco environments.
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   What you will be doing
  </strong>
 </p>
 <p>
  &nbsp;
 </p>
 <ul>
  <li>
   <strong>
    <strong>
     Lead end-to-end Customer Operations:
    </strong>
   </strong>
   Oversee the full customer lifecycle, from onboarding to issue resolution, ensuring every customer touchpoint is optimized for speed, simplicity, and satisfaction.
  </li>
  <li>
   <strong>
    <strong>
     Design and scale service models:
    </strong>
   </strong>
   Design scalable, digital-first service operations leveraging chatbots, AI-assisted support tools, self-service journeys, and CRM platforms to reduce customer friction and increase resolution rates.
  </li>
  <li>
   <strong>
    <strong>
     Deliver on key customer metrics:
    </strong>
   </strong>
   Drive measurable improvements in CSAT, NPS, TAT, first-contact resolution and other customer metrics, ensuring alignment with business KPIs / OKRs
  </li>
  <li>
   <strong>
    <strong>
     Operational transformation:
    </strong>
   </strong>
   Collaborate with the Circles Digital Advisory &amp; Support Services (&ldquo;DASS&rdquo;) Customer Services &amp; Operations teams to design and implement policies, processes and controls that improve service delivery, while management vendor performance, SLAs and compliance standards; as well as delivering on key CX transformation initiatives
  </li>
  <li>
   <strong>
    <strong>
     Cross-functional collaboration:
    </strong>
   </strong>
   Collaborate closely with the country operations team to ensure seamless execution of service initiatives and customer-impacting programs
  </li>
  <li>
   <strong>
    <strong>
     Build and lead a high-performing team:
    </strong>
   </strong>
   Recruit, mentor, and empower a lean, agile operations team that thrives on data, accountability and efficiency-first thinking
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   What we are looking for
  </strong>
 </p>
 <p>
  &nbsp;
 </p>
 <ul>
  <li>
   15+ years of leadership experience in customer service, CX, and operations within consumer-facing (B2C) industries, such as telecom, fintech, e-commerce, or digital tech
  </li>
  <li>
   Proven success leading large, distributed teams (25+ FTEs and / or BPO agents) across operational and customer support functions
  </li>
  <li>
   Strong understanding of CX lifecycle management and success in improving customer satisfaction
   <em>
    (NPS, CSAT, CES)
   </em>
   through both strategy and execution
  </li>
  <li>
   Demonstrated ability to manage complex programs, large-scale transformation projects, and third-party service/vendor ecosystems
  </li>
  <li>
   Excellent stakeholder management and communication skills, with demonstrated ability to manage senior stakeholders
  </li>
  <li>
   Experience designing and managing AI-enabled service journeys, automation tools, and digital support platforms strongly preferred
  </li>
  <li>
   Ability to thrive in high-growth, fast-paced environments with a startup mindset strongly preferred
  </li>
  <li>
   Deep operational mindset with experience in LEAN / Six Sigma or other continuous improvement frameworks strongly preferred
  </li>
  <li>
   Prior experience in the MENA region and knowledge of local consumer dynamics and habits is strongly preferred
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
 </p>
</div>


Head of Customer Service & Operations, Digital Brand (MENA)

<div>
 <strong>
  Job Summary:
  <br/>
  <br/>
 </strong>
 We are seeking an experienced Creative Lead Graphic Designer to join our dynamic team. The ideal candidate will oversee the design projects, establish creative direction, and ensure the brand's visual identity is maintained across all platforms. You will collaborate with cross-functional teams to bring ideas to life, from concept through execution.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead the creative process from conceptualization to execution for all graphic design projects.
  </li>
  <li>
   Develop and maintain a consistent brand identity across all visual communications.
  </li>
  <li>
   Collaborate with marketing, product, and other teams to deliver engaging and effective designs.
  </li>
  <li>
   Oversee and mentor junior designers, providing guidance and inspiration.
  </li>
  <li>
   Manage multiple projects and deadlines, ensuring timely delivery of high-quality work.
  </li>
  <li>
   Stay updated on current design trends and tools, and integrate them into the workflow.
  </li>
  <li>
   Present design concepts to senior leadership and clients when necessary.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven experience as a Graphic Designer, preferably in a lead or senior role.
  </li>
  <li>
   Strong portfolio showcasing a range of creative design projects.
  </li>
  <li>
   Solid understanding of branding principles and best practices in design.
  </li>
  <li>
   Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign, etc.).
  </li>
  <li>
   Excellent communication and presentation skills.
  </li>
  <li>
   Ability to work well both independently and as part of a collaborative team.
  </li>
  <li>
   Strong attention to detail and a keen eye for aesthetics.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelors degree in Graphic Design, Fine Arts, Visual Arts, or a related field.
  </li>
  <li>
   6 to 10 years of experience in graphic design, with at least a few years in a leadership role.
  </li>
  <li>
   Experience working in a hybrid work environment.
  </li>
  <li>
   Ability to manage multiple projects simultaneously and deliver within deadlines.
  </li>
  <li>
   Creative problem-solving skills and a proactive approach.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Skills:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with motion graphics and video editing.
  </li>
  <li>
   Knowledge of web and digital design, including UI/UX principles.
  </li>
  <li>
   Familiarity with project management tools and software.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive salary with performance-based bonuses.
  </li>
  <li>
   Health, dental, and vision insurance.
  </li>
  <li>
   Flexible work schedule with the option for remote work.
  </li>
  <li>
   Professional development opportunities.
  </li>
  <li>
   Inclusive and diverse workplace with team events and activities.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 The position requires a highly motivated individual who thrives in a fast-paced environment and is passionate about pushing creative boundaries. If you are a visionary thinker with strong creative and leadership skills, we encourage you to apply.
</div>


Lead Graphic Designer - Work Together

Explore 583+ Design lead in Islamabad Pakistan this November. Find roles across top companies and apply now to boost your career.