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it helpdesk support engineer - (6 months contract) Jobs in Doha

it helpdesk support engineer - (6 months contract)

desktop support engineer

Sygmetiv Business Solutions

About the RoleWe are hiring a Desktop Engineer &ndash; Operation and Maintenance (M/F) to support the day-to-day IT operations and maintenance of desktop systems. The role involves providing end-user support, ensuring system reliability, and maintaining compliance with IT security standards. You will be responsible for diagnosing issues, performing upgrades, and keeping IT infrastructure running efficiently.Key Responsibilities<ul><li>Install, configure, and maintain desktop hardware, software, and peripherals.</li><li>Provide operational support and troubleshooting for Windows systems and enterprise applications.</li><li>Perform preventive maintenance and system upgrades.</li><li>Diagnose and resolve hardware, software, and connectivity issues.</li><li>Ensure compliance with IT security and operational policies.</li><li>Manage incident tickets, document solutions, and maintain asset records.</li><li>Coordinate with IT teams for escalated issues, upgrades, and deployments.</li><li>Provide user training and support to enhance productivity.</li></ul>Qualifications &amp; ExperienceEssential:<ul><li>Bachelor&rsquo;s Degree or Diploma in Computer Science, IT, or a related field.</li><li>Minimum 3 years&rsquo; experience in IT operations, desktop engineering, or technical support.</li><li>Strong knowledge of Windows operating systems and desktop environments.</li><li>Hands-on experience with system imaging, updates, and endpoint security tools.</li><li>Good understanding of networking basics (TCP/IP, DNS, DHCP).</li><li>Excellent communication skills in English (verbal &amp; written).</li></ul>Desirable:<ul><li>Certifications such as Microsoft MCSA, CompTIA A+, or ITIL.</li><li>Experience with Active Directory, group policies, and user account management.</li><li>Exposure to enterprise IT service management tools (ticketing systems, monitoring tools).</li></ul>Key Skills &amp; Competencies<ul><li>Strong customer service orientation.</li><li>Ability to troubleshoot and resolve issues independently.</li><li>Organizational and time-management skills.</li><li>Self-motivated, with initiative and a problem-solving mindset.</li><li>Team player with adaptability in fast-paced environments.</li></ul>Job Type: Full-timeExperience:<ul><li>Desktop Engineer &ndash; Operation and Maintenance: 3 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>

Desktop Engineer – Operation and Maintenance (M/F)

NEW STATE FACILITY MANAGEMENT

We&rsquo;re looking for a Desktop Engineer to support, troubleshoot, and optimize our IT environment.What You&rsquo;ll Do:<ul><li>Install, configure, and maintain desktops, laptops, and peripherals</li><li>Troubleshoot hardware, software, and network issues</li><li>Ensure smooth software deployment and updates</li><li>Provide top-notch technical support to end-users</li></ul>What We&rsquo;re Looking For:<ul><li>Strong knowledge of Windows &amp; Mac OS</li><li>Experience with Active Directory, VPNs, and endpoint management</li><li>Problem-solving skills &amp; a proactive mindset</li><li>CompTIA A+ or Microsoft certifications are a plus</li></ul>Why Join Us:<ul><li>Collaborative and innovative work environment</li><li>Opportunities for growth and learning</li><li>Be part of a team that values your expertise</li></ul>Interested Candidates can Send their CVs to Email cvforjobs7070@gmail.com and help us keep our tech running at full speed!Job Types: Full-time, PermanentPay: QAR10.00 - QAR100.00 per monthLanguage:<ul><li>English (Preferred)</li></ul>

Desktop Engineer

JOB HUB GLOBAL

IT Helpdesk Support Engineer&mdash;English and Arabic Speaker&mdash;MandatoryLocation: Doha, Qatar Salary: QAR 9,000 (Full Package) Contract: 6 Months (Extendable)About the RoleOur client, a leading multinational technology company, is seeking an experienced IT Helpdesk Support Engineer to join their team in Doha. The ideal candidate will provide both functional assistance and technical support to end-users, ensuring smooth operations of IT systems and infrastructure. This role offers the opportunity to work with advanced technologies in a fast-paced, multicultural environment.Key Responsibilities<ul><li>Act as the first point of contact for technical support requests via phone, email, or in person.</li><li>Provide functional guidance to users on deployed applications, equipment, and systems.</li><li>Perform remote troubleshooting using diagnostic techniques and relevant tools.</li><li>Conduct on-site installations, configurations, and maintenance of Windows and client software.</li><li>Administer and manage endpoints, connectivity, storage, and user accounts (creation, activation, deactivation).</li><li>Manage and operate the ManageEngine Suite (ServiceDesk Plus &amp; Endpoint Central).</li><li>Support attendance systems, telephony, network, and server-related tasks.</li><li>Roll out patches, maintain backup systems, and ensure compliance policies are met.</li><li>Maintain desktop technologies including laptops, phones, monitors, and printers.</li><li>Research, resolve, and document technical queries following standard procedures.</li><li>Collaborate effectively with colleagues, escalating issues when necessary.</li><li>Suggest process improvements to enhance service efficiency.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science or a related field.</li><li>Relevant Microsoft certifications: Windows Client, Managing Modern Desktop, Azure.</li><li>Minimum 2 years of hands-on experience supporting Microsoft client and server platforms.</li><li>Strong communication skills (verbal &amp; written).</li><li>Fluent in Arabic &amp; English (mandatory).</li><li>Customer service-oriented mindset with a proactive, problem-solving approach.</li></ul>Why Join?<ul><li>Work with a prestigious multinational technology company.</li><li>Opportunity to extend the contract and grow in a global environment.</li><li>Competitive package: QAR 9,000 (all-inclusive).</li></ul>Important.Applicants must answer the pre-screening questions to be considered for this position.THOSE WHO CAN JOIN IMMEDIATELY SHOULD APPLY. REGRETTABLY ONLY SHORTLISTED CANDIDATES WILL BE CONTACTEDAbout Job Hub GlobalAt Job Hub Global, we believe that people are at the heart of every great organization. As a premier HR consultancy, we are passionate about helping businesses thrive by providing bespoke recruitment, staff outsourcing, workforce solutions, and HR management consultancy services that are tailored to meet your unique needs.With a deep understanding of the evolving workplace, we are committed to connecting exceptional talent with exceptional companies. Our mission is to empower businesses with the right people, processes, and strategies to drive success. Whether you&rsquo;re looking to build a high-performing team, streamline your workforce, or navigate the complexities of HR management, Job Hub Global is here to partner with you every step of the way.Together, we&rsquo;ll turn challenges into opportunities and dreams into achievements. Your success is our business.Job Types: Full-time, Contract Contract length: 6 monthsPay: QAR9,000.00 per monthApplication Question(s):<ul><li>Do you hold a Bachelor&rsquo;s degree in Computer Science or a related field?</li><li>Do you have a minimum of 2 years of hands-on experience supporting Microsoft Client and Server platforms as a Helpdesk Technician?</li><li>Are you fluent in both Arabic and English (spoken and written)?</li><li>Do you currently hold any Microsoft certifications (Windows Client, Managing Modern Desktop, Azure)?</li><li>his position offers a full package salary of QAR 9,000. Do you accept this compensation, and can you join immediately?</li></ul>

IT Helpdesk Support Engineer- English and Arabic Speaking

ECCO Gulf WLL

<div>
 IT Helpdesk Support Engineer
 
 
 
 Job Summary
 
 
 
 We are seeking an experienced Helpdesk Support Professional to provide both functional
 
 
 assistance and technical support to end users. The successful candidate will be
 
 
 responsible for supporting Microsoft Windows and client software, administering and
 
 
 managing endpoints on-site and remotely, and maintaining user accounts, including
 
 
 
 Creation, Activation, And Deactivation. Additional Responsibilities Include Operating The
 
 
 
 ManageEngine suite for ServiceDesk ticketing and Endpoint Management, supporting the
 
 
 Attendance System and Telephony, as well as handling various server and network-related
 
 
 tasks. This individual will serve as the primary point of contact for providing both technical
 
 
 and functional assistance to users on deployed applications, following established
 
 
 procedures and training guidelines. A solid understanding of Microsoft Azure and the
 
 
 Dynamics Platform is required.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Serving as the first point of contact for customers seeking technical assistance over
 
 
 </li>
 </ul>
 the phone or email.
 
 
 <ul>
 <li>
 support users on a functional level, by offering guidance on how to use systems and
 
 
 </li>
 </ul>
 equipment.
 
 
 <ul>
 <li>
 Performing remote troubleshooting through diagnostic techniques and pertinent
 
 
 </li>
 </ul>
 questions.
 
 
 <ul>
 <li>
 Performing on-site installations and support.
 </li>
 <li>
 Install and configure Windows and other desktop software.
 </li>
 <li>
 Configure and manage connectivity and storage
 </li>
 <li>
 Maintain Windows
 </li>
 <li>
 Protect devices and data
 </li>
 <li>
 Deploy Windows client
 </li>
 <li>
 Manage identity and access by creating and maintaining AD users.
 </li>
 <li>
 Manage compliance policies and configuration profiles
 </li>
 <li>
 Manage, maintain, and protect devices
 </li>
 <li>
 Manage apps
 </li>
 <li>
 Install and maintain desktop technologies (Desktops, Laptops, Phones, Monitors,
 
 
 </li>
 </ul>
 Printers, etc.)
 
 
 <ul>
 <li>
 Rollout patches.
 </li>
 <li>
 Assist in person or remotely in the resolution of support issues among company sites
 
 
 </li>
 </ul>
 to ensure timely distribution of knowledge and positive impact on user satisfaction
 
 
 <ul>
 <li>
 Maintain printing systems and assist with network printer system maintenance
 
 
 </li>
 </ul>
 C1-Internal
 
 
 <ul>
 <li>
 Maintain backup system and processes.
 </li>
 <li>
 Research, resolve, and respond to questions received via telephone calls, e-mail,
 
 
 </li>
 </ul>
 walk-ups, open submitted tickets and callbacks in a timely manner, in accordance
 
 
 with current procedures
 
 
 <ul>
 <li>
 Acquire and maintain current knowledge of relevant product offerings and support
 
 
 </li>
 </ul>
 policies in order to provide technically accurate solutions to customers
 
 
 <ul>
 <li>
 Maintains records of daily communication transactions, problems, remedial actions
 
 
 </li>
 </ul>
 taken, and installation activities by creating and updating the required tickets.
 
 
 <ul>
 <li>
 Work effectively and professionally with other team members, learns from and
 
 
 </li>
 </ul>
 shares knowledge with others.
 
 
 <ul>
 <li>
 Escalate irresolvable issues to Engineers, advanced support or vendor support.
 </li>
 <li>
 Identify and resolve problems of basic scope using proper tools and techniques
 </li>
 <li>
 Offers suggestions for process improvements in the helpdesk area.
 </li>
 <li>
 Applies basic standards and procedures to accomplish tasks including learning how
 
 
 </li>
 </ul>
 to use and apply applicable technologies.
 
 
 <ul>
 <li>
 Manage and Operate the ManageEngine Suite ServiceDesk Plus and EndPoint Central
 </li>
 <li>
 Has helpful customer service-oriented personality and enjoys interacting with and
 
 
 </li>
 </ul>
 helping others.
 
 
 
 Required Skills And Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, or a related field
 </li>
 <li>
 Relevant Microsoft certifications: Windows Client; Managing Modern Desktop; Azure
 </li>
 <li>
 Minimum 2 year of hands-on experience Microsoft Client and server platforms as a
 
 
 </li>
 </ul>
 helpdesk technician
 
 
 <ul>
 <li>
 Effective communication skills in both written and verbal forms
 </li>
 <li>
 Mandatory: Fluent Arabic &amp; English speaker
 </li>
 </ul>
</div>

IT Helpdesk Support Engineer - (6 Months Contract)

Wood PLC

<div>Remarkable people, trusted by clients to design and advance the world
Wood are actively seeking IT Desktop Coordinator who will be responsible for delivering day-to-day IT support for simple IT issues through our IT user support tool (ServiceNow). Support will be provided by telephone, email, and chat applications to provide a quick resolution of simple IT issues. Onsite support will also be provided to assist with technical solutions and offer guidance and support face-to-face with the aim of successful resolution and high levels of client satisfaction.
This is a long-term assignment based in Qatar</div>
 <div><ul><li>Diagnose and troubleshoot technical issues, including account setup, software issues, hardware, and network configuration &ndash; from hire to retire.
</li><li>Ask customers targeted questions to quickly understand the root of the problem.
</li><li>Track computer system issues through to resolution, within the agreed SLA.
</li><li>Talk clients through a series of actions, either via phone, email, or chat, until they&rsquo;ve solved a technical issue. Where the issue cannot be resolved then a scheduled desk visit or site visit when issues need hands-on troubleshooting.
</li><li>Properly escalate unresolved issues to appropriate internal teams.
</li><li>Provide prompt and accurate feedback to customers.
</li><li>Use the Knowledge Base or external resources to provide accurate technical solutions.
</li><li>Ensure all issues are properly logged with regular updates documented.
</li><li>Prioritize and manage several open issues at one time.
</li><li>Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
</li><li>Document technical knowledge in the form of ticket notes and Knowledge Base entries.
</li><li>Walking customers through installing applications and computer peripherals.
</li><li>Image machines on arrival and on return, ensure that all returned stock has been reimaged.
</li><li>Use asset management solutions to ensure that all client PC assets are recorded and perform stock checks to provide accuracy of the data. Any assets to be disposed of should be done so following the correct procedures and the asset management solution updated to show this.
</li><li>Ensure that users are provided with the correct PC (fit for purpose) to perform their job role.
</li><li>Collaboration with other support teams to highlight trends, and ongoing issues and share knowledge.
</li><li>Keeping up with technology trends and updates and a willingness to learn new software and tools
</li></ul>What we can offer
<ul><li>Meaningful and interesting projects delivered to leaders of industry across oil and gas and emerging energy sectors
</li><li>Commitment to Diversity and Inclusion ; we are an organisation actively committed to diversity and inclusion across our busiess with employee networks committed to giving all employees a voice
</li><li>Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market
</li><li>Life Insurance ; Provides payment of 2 x Base Salary (up to a maximum of QAR 1 million) upon death
</li><li>End of Service Gratuity ; In line with Qatar Labor Law, upon completion of 1 years&rsquo; service employees are eligible for an End of Service benefit of three weeks for every year of service.
</li><li>Medical Insurance : Ensures cover (up to a maximum of QAR 250,000 per person, per year) is available should you require treatment. Pre-existing and/or chronic conditions are covered up to QAR 10,000.
</li><li>Employee Assistance Programme: Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The programme helps support your mental, physical, social &amp; financial well-being.
</li><li>Professional Memberships; One professional membership, registration, subscription, certification and/or license cost per annum for all active Wood employees. The membership must be relevant to the role you are currently employed in or be part of a development plan. Reimbursement should be claimed via the expenses procedure system, with supporting evidence.
</li><li>Global connections : join experts around the world who are at the leading edge of our industry, shaping the standards of our profession</li></ul></div>
 <div>What makes you remarkable?
At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world&rsquo;s most critical challenges.
Qualifications: Proven experience in IT Desktop Support
<div>Knowledge, skills, and experience:
 
<ul><li>Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
</li><li>Hands-on experience with Windows OS, mobile devices, peripherals, Intune, and SCCM deployment methods as well as excellent proven troubleshooting skills.
</li><li>Working knowledge of office automation products and computer peripherals, like printers and scanners
</li><li>Knowledge of network security practices and anti-virus programs
</li><li>Ability to perform remote troubleshooting and provide clear instructions.
</li><li>Ability to provide step-by-step technical help, both written and verbal
</li><li>Excellent problem-solving and multitasking skills
</li></ul></div><div>Personal attributes:
 
<ul><li>Effective communication, both verbally and in writing
</li><li>Strong problem-solving ability.
</li><li>Customer-oriented attitude
</li><li>Ability to handle frustrated or stressed users with empathy.</li></ul></div></div>

IT Desktop Coordinator

Wood

<div>
 
 Job Description
 
 
 
 
 Remarkable people, trusted by clients to design and advance the world
 
 
 
 Wood are actively seeking IT Desktop Coordinator who will be responsible for delivering day-to-day IT support for simple IT issues through our IT user support tool (ServiceNow). Support will be provided by telephone, email, and chat applications to provide a quick resolution of simple IT issues. Onsite support will also be provided to assist with technical solutions and offer guidance and support face-to-face with the aim of successful resolution and high levels of client satisfaction.
 
 
 This is a long-term assignment based in Qatar
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Diagnose and troubleshoot technical issues, including account setup, software issues, hardware, and network configuration &ndash; from hire to retire.
 </li>
 <li>
 Ask customers targeted questions to quickly understand the root of the problem.
 </li>
 <li>
 Track computer system issues through to resolution, within the agreed SLA.
 </li>
 <li>
 Talk clients through a series of actions, either via phone, email, or chat, until they&rsquo;ve solved a technical issue. Where the issue cannot be resolved then a scheduled desk visit or site visit when issues need hands-on troubleshooting.
 </li>
 <li>
 Properly escalate unresolved issues to appropriate internal teams.
 </li>
 <li>
 Provide prompt and accurate feedback to customers.
 </li>
 <li>
 Use the Knowledge Base or external resources to provide accurate technical solutions.
 </li>
 <li>
 Ensure all issues are properly logged with regular updates documented.
 </li>
 <li>
 Prioritize and manage several open issues at one time.
 </li>
 <li>
 Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
 </li>
 <li>
 Document technical knowledge in the form of ticket notes and Knowledge Base entries.
 </li>
 <li>
 Walking customers through installing applications and computer peripherals.
 </li>
 <li>
 Image machines on arrival and on return, ensure that all returned stock has been reimaged.
 </li>
 <li>
 Use asset management solutions to ensure that all client PC assets are recorded and perform stock checks to provide accuracy of the data. Any assets to be disposed of should be done so following the correct procedures and the asset management solution updated to show this.
 </li>
 <li>
 Ensure that users are provided with the correct PC (fit for purpose) to perform their job role.
 </li>
 <li>
 Collaboration with other support teams to highlight trends, and ongoing issues and share knowledge.
 </li>
 <li>
 Keeping up with technology trends and updates and a willingness to learn new software and tools
 
 
 </li>
 </ul>
 
 What We Can Offer
 
 
 
 <ul>
 <li>
 Meaningful and interesting projects delivered to leaders of industry across oil and gas and emerging energy sectors
 </li>
 <li>
 Commitment to Diversity and Inclusion; we are an organisation actively committed to diversity and inclusion across our busiess with employee networks committed to giving all employees a voice
 </li>
 <li>
 Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market
 </li>
 <li>
 Life Insurance; Provides payment of 2 x Base Salary (up to a maximum of QAR 1 million) upon death
 </li>
 <li>
 End of Service Gratuity; In line with Qatar Labor Law, upon completion of 1 years&rsquo; service employees are eligible for an End of Service benefit of three weeks for every year of service.
 </li>
 <li>
 Medical Insurance: Ensures cover (up to a maximum of QAR 250,000 per person, per year) is available should you require treatment. Pre-existing and/or chronic conditions are covered up to QAR 10,000.
 </li>
 <li>
 Employee Assistance Programme: Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The programme helps support your mental, physical, social &amp; financial well-being.
 </li>
 <li>
 Professional Memberships; One professional membership, registration, subscription, certification and/or license cost per annum for all active Wood employees. The membership must be relevant to the role you are currently employed in or be part of a development plan. Reimbursement should be claimed via the expenses procedure system, with supporting evidence.
 </li>
 <li>
 Global connections: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What makes you remarkable?
 
 
 
 At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world&rsquo;s most critical challenges.
 
 
 
 Qualifications:
 
 Proven experience in IT Desktop Support
 
 
 
 Knowledge, Skills, And Experience
 
 
 
 <ul>
 <li>
 Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
 </li>
 <li>
 Hands-on experience with Windows OS, mobile devices, peripherals, Intune, and SCCM deployment methods as well as excellent proven troubleshooting skills.
 </li>
 <li>
 Working knowledge of office automation products and computer peripherals, like printers and scanners
 </li>
 <li>
 Knowledge of network security practices and anti-virus programs
 </li>
 <li>
 Ability to perform remote troubleshooting and provide clear instructions.
 </li>
 <li>
 Ability to provide step-by-step technical help, both written and verbal
 </li>
 <li>
 Excellent problem-solving and multitasking skills
 
 
 </li>
 </ul>
 
 Personal Attributes
 
 
 
 <ul>
 <li>
 Effective communication, both verbally and in writing
 </li>
 <li>
 Strong problem-solving ability.
 </li>
 <li>
 Customer-oriented attitude
 </li>
 <li>
 Ability to handle frustrated or stressed users with empathy.
 </li>
 </ul>
</div>

ECCO Gulf Majorel Qatar

<div><h3 class="jobSectionHeader">IT Helpdesk Support Engineer</h3>
<h4 class="jobSectionHeader">Job Summary</h4>
<ul>
<li>We are seeking an experienced Helpdesk Support Professional to provide both functional assistance and technical support to end users.
</li>
<li>The successful candidate will be responsible for supporting Microsoft Windows and client software, administering and managing endpoints on-site and remotely, and maintaining user accounts, including creation, activation, and deactivation.
</li>
<li>Additional responsibilities include operating the ManageEngine suite for ServiceDesk ticketing and Endpoint Management, supporting the Attendance System and Telephony, as well as handling various server and network-related tasks.
</li>
<li>This individual will serve as the primary point of contact for providing both technical and functional assistance to users on deployed applications, following established procedures and training guidelines.
</li>
<li>A solid understanding of Microsoft Azure and the Dynamics Platform is required.</li> 
</ul>
<h4 class="jobSectionHeader">Key Responsibilities</h4> 

<ul>
<li>Serving as the first point of contact for customers seeking technical assistance over the phone or email.
</li>
<li>Support users on a functional level by offering guidance on how to use systems and equipment.
</li>
<li>Perform remote troubleshooting through diagnostic techniques and pertinent questions.
</li>
<li>Perform on-site installations and support.
</li>
<li>Install and configure Windows and other desktop software.
</li>
<li>Configure and manage connectivity and storage.
</li>
<li>Maintain Windows.
</li>
<li>Protect devices and data.
</li>
<li>Deploy Windows client.
</li>
<li>Manage identity and access by creating and maintaining AD users.
</li>
<li>Manage compliance policies and configuration profiles.
</li>
<li>Manage, maintain, and protect devices.
</li>
<li>Manage apps.
</li>
<li>Install and maintain desktop technologies (Desktops, Laptops, Phones, Monitors, Printers, etc.).
</li>
<li>Roll out patches.
</li>
<li>Assist in-person or remotely in the resolution of support issues among company sites to ensure timely distribution of knowledge and a positive impact on user satisfaction.
</li>
<li>Maintain printing systems and assist with network printer system maintenance.
</li>
<li>Maintain backup system and processes.
</li>
<li>Research, resolve, and respond to questions received via telephone calls, e-mail, walk-ups, submitted tickets, and callbacks in a timely manner, in accordance with current procedures.
</li>
<li>Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to customers.
</li>
<li>Maintain records of daily communication transactions, problems, remedial actions taken, and installation activities by creating and updating the required tickets.
</li>
<li>Work effectively and professionally with other team members; learn from and share knowledge with others.
</li>
<li>Escalate irresolvable issues to Engineers, advanced support, or vendor support.
</li>
<li>Identify and resolve problems of basic scope using proper tools and techniques.
</li>
<li>Offer suggestions for process improvements in the helpdesk area.
</li>
<li>Apply basic standards and procedures to accomplish tasks, including learning how to use and apply applicable technologies.
</li>
<li>Manage and operate the ManageEngine Suite &ndash; ServiceDesk Plus and Endpoint Central.</li> 
</ul>
<h4 class="jobSectionHeader">Required Skills and Qualifications</h4> 

<ul>
<li>Bachelor&rsquo;s degree in Computer Science, or a related field.
</li>
<li>Relevant Microsoft certifications: Windows Client, Managing Modern Desktop, and Azure.
</li>
<li>Minimum 2 years of hands-on experience with Microsoft Client and Server platforms as a helpdesk technician.
</li>
<li>Effective communication skills in both written and verbal forms.
</li>
<li>Mandatory: Fluent in both Arabic and English.</li></ul></div>

Explore 1605+ Desktop support engineer in Doha this September. Find roles across top companies and apply now to boost your career.

1605 desktop support engineer jobs IN Doha

Desktop Engineer – Operation and Maintenance (M/F)

Desktop Engineer

IT Helpdesk Support Engineer- English and Arabic Speaking

IT Helpdesk Support Engineer - (6 Months Contract)

IT Desktop Coordinator

IT Desktop Coordinator

IT Helpdesk Support Engineer - (6 Months Contract)