duty manager

document controller

hr coordinator

it manager

operations manager

it desktop coordinator

Wood

<div>
 
 Job Description
 
 
 
 
 Remarkable people, trusted by clients to design and advance the world
 
 
 
 Wood are actively seeking IT Desktop Coordinator who will be responsible for delivering day-to-day IT support for simple IT issues through our IT user support tool (ServiceNow). Support will be provided by telephone, email, and chat applications to provide a quick resolution of simple IT issues. Onsite support will also be provided to assist with technical solutions and offer guidance and support face-to-face with the aim of successful resolution and high levels of client satisfaction.
 
 
 This is a long-term assignment based in Qatar
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Diagnose and troubleshoot technical issues, including account setup, software issues, hardware, and network configuration &ndash; from hire to retire.
 </li>
 <li>
 Ask customers targeted questions to quickly understand the root of the problem.
 </li>
 <li>
 Track computer system issues through to resolution, within the agreed SLA.
 </li>
 <li>
 Talk clients through a series of actions, either via phone, email, or chat, until they&rsquo;ve solved a technical issue. Where the issue cannot be resolved then a scheduled desk visit or site visit when issues need hands-on troubleshooting.
 </li>
 <li>
 Properly escalate unresolved issues to appropriate internal teams.
 </li>
 <li>
 Provide prompt and accurate feedback to customers.
 </li>
 <li>
 Use the Knowledge Base or external resources to provide accurate technical solutions.
 </li>
 <li>
 Ensure all issues are properly logged with regular updates documented.
 </li>
 <li>
 Prioritize and manage several open issues at one time.
 </li>
 <li>
 Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
 </li>
 <li>
 Document technical knowledge in the form of ticket notes and Knowledge Base entries.
 </li>
 <li>
 Walking customers through installing applications and computer peripherals.
 </li>
 <li>
 Image machines on arrival and on return, ensure that all returned stock has been reimaged.
 </li>
 <li>
 Use asset management solutions to ensure that all client PC assets are recorded and perform stock checks to provide accuracy of the data. Any assets to be disposed of should be done so following the correct procedures and the asset management solution updated to show this.
 </li>
 <li>
 Ensure that users are provided with the correct PC (fit for purpose) to perform their job role.
 </li>
 <li>
 Collaboration with other support teams to highlight trends, and ongoing issues and share knowledge.
 </li>
 <li>
 Keeping up with technology trends and updates and a willingness to learn new software and tools
 
 
 </li>
 </ul>
 
 What We Can Offer
 
 
 
 <ul>
 <li>
 Meaningful and interesting projects delivered to leaders of industry across oil and gas and emerging energy sectors
 </li>
 <li>
 Commitment to Diversity and Inclusion; we are an organisation actively committed to diversity and inclusion across our busiess with employee networks committed to giving all employees a voice
 </li>
 <li>
 Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market
 </li>
 <li>
 Life Insurance; Provides payment of 2 x Base Salary (up to a maximum of QAR 1 million) upon death
 </li>
 <li>
 End of Service Gratuity; In line with Qatar Labor Law, upon completion of 1 years&rsquo; service employees are eligible for an End of Service benefit of three weeks for every year of service.
 </li>
 <li>
 Medical Insurance: Ensures cover (up to a maximum of QAR 250,000 per person, per year) is available should you require treatment. Pre-existing and/or chronic conditions are covered up to QAR 10,000.
 </li>
 <li>
 Employee Assistance Programme: Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The programme helps support your mental, physical, social &amp; financial well-being.
 </li>
 <li>
 Professional Memberships; One professional membership, registration, subscription, certification and/or license cost per annum for all active Wood employees. The membership must be relevant to the role you are currently employed in or be part of a development plan. Reimbursement should be claimed via the expenses procedure system, with supporting evidence.
 </li>
 <li>
 Global connections: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What makes you remarkable?
 
 
 
 At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world&rsquo;s most critical challenges.
 
 
 
 Qualifications:
 
 Proven experience in IT Desktop Support
 
 
 
 Knowledge, Skills, And Experience
 
 
 
 <ul>
 <li>
 Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
 </li>
 <li>
 Hands-on experience with Windows OS, mobile devices, peripherals, Intune, and SCCM deployment methods as well as excellent proven troubleshooting skills.
 </li>
 <li>
 Working knowledge of office automation products and computer peripherals, like printers and scanners
 </li>
 <li>
 Knowledge of network security practices and anti-virus programs
 </li>
 <li>
 Ability to perform remote troubleshooting and provide clear instructions.
 </li>
 <li>
 Ability to provide step-by-step technical help, both written and verbal
 </li>
 <li>
 Excellent problem-solving and multitasking skills
 
 
 </li>
 </ul>
 
 Personal Attributes
 
 
 
 <ul>
 <li>
 Effective communication, both verbally and in writing
 </li>
 <li>
 Strong problem-solving ability.
 </li>
 <li>
 Customer-oriented attitude
 </li>
 <li>
 Ability to handle frustrated or stressed users with empathy.
 </li>
 </ul>
</div>

IT Desktop Coordinator

Wood PLC

<div>Remarkable people, trusted by clients to design and advance the world
Wood are actively seeking IT Desktop Coordinator who will be responsible for delivering day-to-day IT support for simple IT issues through our IT user support tool (ServiceNow). Support will be provided by telephone, email, and chat applications to provide a quick resolution of simple IT issues. Onsite support will also be provided to assist with technical solutions and offer guidance and support face-to-face with the aim of successful resolution and high levels of client satisfaction.
This is a long-term assignment based in Qatar</div>
 <div><ul><li>Diagnose and troubleshoot technical issues, including account setup, software issues, hardware, and network configuration &ndash; from hire to retire.
</li><li>Ask customers targeted questions to quickly understand the root of the problem.
</li><li>Track computer system issues through to resolution, within the agreed SLA.
</li><li>Talk clients through a series of actions, either via phone, email, or chat, until they&rsquo;ve solved a technical issue. Where the issue cannot be resolved then a scheduled desk visit or site visit when issues need hands-on troubleshooting.
</li><li>Properly escalate unresolved issues to appropriate internal teams.
</li><li>Provide prompt and accurate feedback to customers.
</li><li>Use the Knowledge Base or external resources to provide accurate technical solutions.
</li><li>Ensure all issues are properly logged with regular updates documented.
</li><li>Prioritize and manage several open issues at one time.
</li><li>Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
</li><li>Document technical knowledge in the form of ticket notes and Knowledge Base entries.
</li><li>Walking customers through installing applications and computer peripherals.
</li><li>Image machines on arrival and on return, ensure that all returned stock has been reimaged.
</li><li>Use asset management solutions to ensure that all client PC assets are recorded and perform stock checks to provide accuracy of the data. Any assets to be disposed of should be done so following the correct procedures and the asset management solution updated to show this.
</li><li>Ensure that users are provided with the correct PC (fit for purpose) to perform their job role.
</li><li>Collaboration with other support teams to highlight trends, and ongoing issues and share knowledge.
</li><li>Keeping up with technology trends and updates and a willingness to learn new software and tools
</li></ul>What we can offer
<ul><li>Meaningful and interesting projects delivered to leaders of industry across oil and gas and emerging energy sectors
</li><li>Commitment to Diversity and Inclusion ; we are an organisation actively committed to diversity and inclusion across our busiess with employee networks committed to giving all employees a voice
</li><li>Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market
</li><li>Life Insurance ; Provides payment of 2 x Base Salary (up to a maximum of QAR 1 million) upon death
</li><li>End of Service Gratuity ; In line with Qatar Labor Law, upon completion of 1 years&rsquo; service employees are eligible for an End of Service benefit of three weeks for every year of service.
</li><li>Medical Insurance : Ensures cover (up to a maximum of QAR 250,000 per person, per year) is available should you require treatment. Pre-existing and/or chronic conditions are covered up to QAR 10,000.
</li><li>Employee Assistance Programme: Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The programme helps support your mental, physical, social &amp; financial well-being.
</li><li>Professional Memberships; One professional membership, registration, subscription, certification and/or license cost per annum for all active Wood employees. The membership must be relevant to the role you are currently employed in or be part of a development plan. Reimbursement should be claimed via the expenses procedure system, with supporting evidence.
</li><li>Global connections : join experts around the world who are at the leading edge of our industry, shaping the standards of our profession</li></ul></div>
 <div>What makes you remarkable?
At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world&rsquo;s most critical challenges.
Qualifications: Proven experience in IT Desktop Support
<div>Knowledge, skills, and experience:
 
<ul><li>Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
</li><li>Hands-on experience with Windows OS, mobile devices, peripherals, Intune, and SCCM deployment methods as well as excellent proven troubleshooting skills.
</li><li>Working knowledge of office automation products and computer peripherals, like printers and scanners
</li><li>Knowledge of network security practices and anti-virus programs
</li><li>Ability to perform remote troubleshooting and provide clear instructions.
</li><li>Ability to provide step-by-step technical help, both written and verbal
</li><li>Excellent problem-solving and multitasking skills
</li></ul></div><div>Personal attributes:
 
<ul><li>Effective communication, both verbally and in writing
</li><li>Strong problem-solving ability.
</li><li>Customer-oriented attitude
</li><li>Ability to handle frustrated or stressed users with empathy.</li></ul></div></div>

Sygmetiv Business Solutions

About the RoleWe are hiring a Desktop Engineer &ndash; Operation and Maintenance (M/F) to support the day-to-day IT operations and maintenance of desktop systems. The role involves providing end-user support, ensuring system reliability, and maintaining compliance with IT security standards. You will be responsible for diagnosing issues, performing upgrades, and keeping IT infrastructure running efficiently.Key Responsibilities<ul><li>Install, configure, and maintain desktop hardware, software, and peripherals.</li><li>Provide operational support and troubleshooting for Windows systems and enterprise applications.</li><li>Perform preventive maintenance and system upgrades.</li><li>Diagnose and resolve hardware, software, and connectivity issues.</li><li>Ensure compliance with IT security and operational policies.</li><li>Manage incident tickets, document solutions, and maintain asset records.</li><li>Coordinate with IT teams for escalated issues, upgrades, and deployments.</li><li>Provide user training and support to enhance productivity.</li></ul>Qualifications &amp; ExperienceEssential:<ul><li>Bachelor&rsquo;s Degree or Diploma in Computer Science, IT, or a related field.</li><li>Minimum 3 years&rsquo; experience in IT operations, desktop engineering, or technical support.</li><li>Strong knowledge of Windows operating systems and desktop environments.</li><li>Hands-on experience with system imaging, updates, and endpoint security tools.</li><li>Good understanding of networking basics (TCP/IP, DNS, DHCP).</li><li>Excellent communication skills in English (verbal &amp; written).</li></ul>Desirable:<ul><li>Certifications such as Microsoft MCSA, CompTIA A+, or ITIL.</li><li>Experience with Active Directory, group policies, and user account management.</li><li>Exposure to enterprise IT service management tools (ticketing systems, monitoring tools).</li></ul>Key Skills &amp; Competencies<ul><li>Strong customer service orientation.</li><li>Ability to troubleshoot and resolve issues independently.</li><li>Organizational and time-management skills.</li><li>Self-motivated, with initiative and a problem-solving mindset.</li><li>Team player with adaptability in fast-paced environments.</li></ul>Job Type: Full-timeExperience:<ul><li>Desktop Engineer &ndash; Operation and Maintenance: 3 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>

Desktop Engineer – Operation and Maintenance (M/F)

JOB HUB GLOBAL

IT Helpdesk Support Engineer&mdash;English and Arabic Speaker&mdash;MandatoryLocation: Doha, Qatar Salary: QAR 9,000 (Full Package) Contract: 6 Months (Extendable)About the RoleOur client, a leading multinational technology company, is seeking an experienced IT Helpdesk Support Engineer to join their team in Doha. The ideal candidate will provide both functional assistance and technical support to end-users, ensuring smooth operations of IT systems and infrastructure. This role offers the opportunity to work with advanced technologies in a fast-paced, multicultural environment.Key Responsibilities<ul><li>Act as the first point of contact for technical support requests via phone, email, or in person.</li><li>Provide functional guidance to users on deployed applications, equipment, and systems.</li><li>Perform remote troubleshooting using diagnostic techniques and relevant tools.</li><li>Conduct on-site installations, configurations, and maintenance of Windows and client software.</li><li>Administer and manage endpoints, connectivity, storage, and user accounts (creation, activation, deactivation).</li><li>Manage and operate the ManageEngine Suite (ServiceDesk Plus &amp; Endpoint Central).</li><li>Support attendance systems, telephony, network, and server-related tasks.</li><li>Roll out patches, maintain backup systems, and ensure compliance policies are met.</li><li>Maintain desktop technologies including laptops, phones, monitors, and printers.</li><li>Research, resolve, and document technical queries following standard procedures.</li><li>Collaborate effectively with colleagues, escalating issues when necessary.</li><li>Suggest process improvements to enhance service efficiency.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science or a related field.</li><li>Relevant Microsoft certifications: Windows Client, Managing Modern Desktop, Azure.</li><li>Minimum 2 years of hands-on experience supporting Microsoft client and server platforms.</li><li>Strong communication skills (verbal &amp; written).</li><li>Fluent in Arabic &amp; English (mandatory).</li><li>Customer service-oriented mindset with a proactive, problem-solving approach.</li></ul>Why Join?<ul><li>Work with a prestigious multinational technology company.</li><li>Opportunity to extend the contract and grow in a global environment.</li><li>Competitive package: QAR 9,000 (all-inclusive).</li></ul>Important.Applicants must answer the pre-screening questions to be considered for this position.THOSE WHO CAN JOIN IMMEDIATELY SHOULD APPLY. REGRETTABLY ONLY SHORTLISTED CANDIDATES WILL BE CONTACTEDAbout Job Hub GlobalAt Job Hub Global, we believe that people are at the heart of every great organization. As a premier HR consultancy, we are passionate about helping businesses thrive by providing bespoke recruitment, staff outsourcing, workforce solutions, and HR management consultancy services that are tailored to meet your unique needs.With a deep understanding of the evolving workplace, we are committed to connecting exceptional talent with exceptional companies. Our mission is to empower businesses with the right people, processes, and strategies to drive success. Whether you&rsquo;re looking to build a high-performing team, streamline your workforce, or navigate the complexities of HR management, Job Hub Global is here to partner with you every step of the way.Together, we&rsquo;ll turn challenges into opportunities and dreams into achievements. Your success is our business.Job Types: Full-time, Contract Contract length: 6 monthsPay: QAR9,000.00 per monthApplication Question(s):<ul><li>Do you hold a Bachelor&rsquo;s degree in Computer Science or a related field?</li><li>Do you have a minimum of 2 years of hands-on experience supporting Microsoft Client and Server platforms as a Helpdesk Technician?</li><li>Are you fluent in both Arabic and English (spoken and written)?</li><li>Do you currently hold any Microsoft certifications (Windows Client, Managing Modern Desktop, Azure)?</li><li>his position offers a full package salary of QAR 9,000. Do you accept this compensation, and can you join immediately?</li></ul>

IT Helpdesk Support Engineer- English and Arabic Speaking

Human Capital Group

Overview:The Senior IT Support Officer provides an efficient and effective ICT Technical Support Service. This position diagnoses, resolves, and documents hardware and software problems timely and accurately. Maintains the stable operation of the in-house / On Site computer systems which includes installing, configuring, troubleshooting and maintaining hardware and software, and provide end user support where required.Responsibilities<ul><li>Serve as the primary technical point of contact for the Mercer application, ensuring system stability, performance, and user support.</li><li>Assist with the administration of client end Installations.</li><li>Assist in network connectivity troubleshooting and firewall maintenance</li><li>Install Complex Software for Desktop Management. This includes Asset Management, Antivirus and Spam filtering software, Desktop Maintenance.</li><li>Configure and install personal computer software packages, software upgrades, PC Support, Operating System upgrades and maintenance.</li><li>Identify and correct operational problems on employee computer systems.</li><li>Update tickets using service desk application based on the SLA and SOP.</li><li>Assist in monitoring that daily backup systems and disaster contingencies are in place in the event of such faults to minimize disruption.</li><li>Continually conduct research and investigates new or improved ways of working to ensure the ICT system is operating at its most effective and efficient.</li><li>Assist user in diagnosing, resolving, and documenting hardware and software problems timely and accurately.</li><li>Achieve internal SLA's for support</li><li>Perform system backups and recovery on timely basis.</li><li>Perform on-site analyze, diagnosis, and resolution of complex computer problems for a variety of end users and recommend and implement corrective hardware and software solutions, including off-site repairs.</li><li>Assist with Server installations and setups as well as resolution of server end problems.</li><li>Assist user in diagnosing and resolving issue related to hardware and software and other related IT concerns such as configuration and installation of server.</li><li>Monitor proactively and respond to ICT helpdesk tickets.</li><li>Provide day to day management of access to the ICT systems and services.</li></ul>Requirements<ul><li>Bachelor's Degree in Information Technology or Computer Science</li><li>Experience using Mercer application</li><li>Minimum 8 years working experience, 5 years relevant working experience, 2 years GCC is a plus.</li><li>Knowledge of helpdesk system administration</li><li>ERP knowledge preferrably SAP functional skills are a requirement to be successful in this role.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your notice period?</li><li>What is your last / current salary?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>IT Support: 8 years (Required)</li><li>Mercer application: 1 year (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Senior IT Support Officer

Hilton

<div>Marketing Coordinator
A Marketing Coordinator will work with the Director of Business Development or Marketing Manager to assist in the implementation of the marketing plan to increase hotel brand awareness. 
What will I be doing? 
As Marketing Coordinator, you will work with the Director of Business Development or Marketing Manager to assist in the implementation of the marketing plan to increase hotel brand awareness. Specifically, a Marketing Coordinator will perform the following tasks to the highest standards:<ul>
<li>Communicate effectively, to target markets, the amenities and benefits of the hotel, including hotel refurbishments, food and beverage provisions, conference, banqueting and events</li>
<li>Work with local third party partners, including local media, and maintain professional working relationships with local official bodies</li>
<li>Create and maintain a comprehensive media and marketing contact management system relevant to the target audiences of the hotel</li>
<li>Work closely across all hotel departments, seeking proactive opportunities and planned promotions to address specific business challenges, as required</li>
<li>Support the development of promotional activities, marketing channels and the production of marketing materials for specific events</li>
<li>Manage and promote the hotel on Hilton branded websites</li>
<li>Work within marketing budgets by using resources effectively</li>
<li>Maintain a comprehensive media and marketing contact management system relevant to the target audiences of the Hotel</li></ul>
What are we looking for? 
A Marketing Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Ability to understand key business indicators and competitive trends and develop approaches to these challenges</li>
<li>Intermediate level of IT skills</li>
<li>Proven organisational and planning skills</li>
<li>Ability to work under pressure at all times</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous Hotel or leisure sector experience</li>
<li>Previous Marketing experience in a similar environment</li>
<li>Basic knowledge of budgeting or cost-management</li>
<li>Relevant degree, in marketing, business development or other relevant business field, from an academic institution</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Marketing Coordinator

<div>Engineering Office Coordinator
An Engineering Office Coordinator is responsible for managing the Engineering office to deliver an excellent Guest and Member experience. 
 
What will I be doing? 
Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Carry out daily administrative activities of the Engineering office while adhering to Hilton Standards, policies and Procedures</li>
<li>Provide secretarial support to the Engineering team</li>
<li>Ensure all communications, particularly relating to owners, guests and the corporate office are handled promptly and professionally</li>
<li>Receive and distribute mail</li>
<li>Ensure outgoing mail is dispatched in a timely manner</li>
<li>Provide minutes to Engineering Team Meetings and compile management reports in a timely and accurate manner if necessary</li>
<li>Maintain adequate supplies of office stationary</li>
<li>Identify and build internal and external relationships</li>
<li>Carry out all filing</li>
<li>Comply with all key security mandates</li>
<li>Report any maintenance issues or hazards</li>
<li>Maintain own work area in a clean, tidy and good manner</li>
<li>Report defective materials and equipment</li>
<li>Assist with special projects related to the Engineering Office</li>
<li>Perform other tasks as assigned by management</li>
</ul>What are we looking for? 
An Engineering Office Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Excellent verbal and written communication skills in English</li>
<li>Excellent administration and IT skills</li>
<li>Committed to delivering a high level of customer service, both internally and externally</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work under pressure</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous Engineering Office Coordinator experience in a fast paced environment</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Engineering Office Coordinator

Explore 706+ It desktop coordinator in Doha this September. Find roles across top companies and apply now to boost your career.

706 it desktop coordinator jobs IN Doha

IT Desktop Coordinator

IT Desktop Coordinator

Desktop Engineer – Operation and Maintenance (M/F)

IT Helpdesk Support Engineer- English and Arabic Speaking

Senior IT Support Officer

Marketing Coordinator

Engineering Office Coordinator