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operations manager

Minor Hotels

<div>
 
 Job Location:
 
 
 
 Banana Island Resort Doha By Anantara
 
 
 
 Overview
 
 
 
 Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
 
 
 To provide operational leadership with a goal of achieving 100% customer satisfaction while ensuring consistency operating standards.
 
 
 
 Key Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Managing the Marine operation &amp; fleet of 50 seated Catamaran&rsquo;s, Patrol boats and Pontoon boat.
 </li>
 <li>
 Providing training to Boat Skippers, Crews and Marine Hostess
 </li>
 <li>
 Rostering, leave management and performance record of Boat captains, Crews &amp; Marine Hostesses
 </li>
 <li>
 Inspecting the seaworthiness of all vessels
 </li>
 <li>
 Ensuring navigation/communication equipment are in operational condition
 </li>
 <li>
 Implementing &amp; monitoring proper grooming and hygiene standards for Skippers, Boat Crew &amp; Marine Hostesses as per company standard
 </li>
 <li>
 Making inventory and replenishment of all consumable items
 </li>
 <li>
 Keeping records of boat equipment and tools
 </li>
 <li>
 Tracking and monitoring all vessels
 </li>
 <li>
 Keeping records of all boat maintenance (mechanical, electrical, navigation and electronic equipment&rsquo;s)
 </li>
 <li>
 Ensuring boat schedules are carried out as per Company&rsquo;s standard
 </li>
 <li>
 Ensuring all vessels are cleaned and maintained as per set standards without fail at all times
 </li>
 <li>
 Main contact for entire boat operations
 </li>
 <li>
 Ensuring all boat assets are mechanically safe and clean
 </li>
 <li>
 Conducting safety drills and rescue, including sea trials
 </li>
 <li>
 Assessing and making decisions during bad weather condition
 </li>
 <li>
 Carrying out minor boat repairs
 </li>
 <li>
 Liaises with local authorities and coordinating with third party companies regarding repair and maintenance of all vessels such as:
 </li>
 <li>
 Antifouling
 </li>
 <li>
 Hull cleaning
 </li>
 <li>
 Dry docking
 </li>
 <li>
 Proper disposal of backwater and grey water
 </li>
 <li>
 Boat engine and generators periodic maintenance
 </li>
 <li>
 Air-conditioning equipment
 </li>
 <li>
 Safety equipment
 </li>
 <li>
 Distress kits
 </li>
 <li>
 Boat retrieval and rescue
 </li>
 <li>
 Coordinating with the coastguard and port authorities
 </li>
 <li>
 Coordinating with the engine/boat supplier
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 7-10 years Solid marina/marine background.
 </li>
 <li>
 Mandatory sailing experience as for luxury yacht or Cruise line
 </li>
 <li>
 Effective navigation experience
 </li>
 <li>
 Completion of International Maritime Organization (IMO) certifications is a mandatory requirement.
 </li>
 <li>
 Has a valid license of the following:
 </li>
 <li>
 Boat driving
 </li>
 <li>
 Diving
 </li>
 <li>
 Any other marine/marina certification (CMM &amp; AMMC/IMM)
 </li>
 <li>
 Familiar with the navigation charts in Middle east specially in Qatar and borders
 </li>
 <li>
 Familiar with navigation routes to other marinas in Qatar
 </li>
 <li>
 Well versed in Maritime rules and regulation
 </li>
 <li>
 Customer/guest service oriented
 
 
 </li>
 </ul>
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</div>

Marine Operations Manager

Edison International Academy

Job Description &ndash; Catering Operations ManagerDepartment: Operations / Catering ServicesReports To: Managing Director / PrincipalJob Summary:The Catering Operations Manager is responsible for overseeing the daily operations of catering services, ensuring the delivery of high-quality food and service standards, managing staff, maintaining client satisfaction, and ensuring compliance with health, safety, and company policies. The role involves planning, organizing, and supervising catering activities for schools, corporate clients, events, and other food service operations.Key Responsibilities:Operations Management<ul><li>Oversee the day-to-day catering operations and service delivery.</li><li>Ensure food quality, hygiene, and presentation standards are consistently maintained.</li><li>Monitor catering schedules and ensure timely preparation and delivery of meals.</li><li>Coordinate with kitchen, procurement, and logistics teams to ensure smooth operations.</li><li>Implement operational procedures and service standards.</li></ul>Staff Management<ul><li>Recruit, train, supervise, and evaluate catering staff.</li><li>Prepare staff schedules and allocate duties efficiently.</li><li>Monitor employee performance and ensure compliance with company policies.</li><li>Promote teamwork and maintain a positive working environment.</li></ul>Client &amp; Customer Service<ul><li>Maintain strong relationships with clients and stakeholders.</li><li>Address customer concerns and resolve service-related issues promptly.</li><li>Conduct regular client meetings to ensure service expectations are met.</li><li>Ensure high levels of customer satisfaction.</li></ul>Financial &amp; Budget Management<ul><li>Assist in preparing and managing operational budgets.</li><li>Monitor food, labor, and operational costs.</li><li>Implement cost-control measures without compromising service quality.</li><li>Prepare operational and financial reports as required.</li></ul>Compliance &amp; Safety<ul><li>Ensure compliance with food safety regulations, HACCP standards, and local health requirements.</li><li>Conduct regular inspections of catering facilities and operations.</li><li>Ensure adherence to workplace health and safety regulations.</li><li>Maintain all required licenses, certifications, and documentation.</li></ul>Inventory &amp; Procurement<ul><li>Monitor inventory levels and coordinate procurement requirements.</li><li>Ensure proper storage and stock rotation procedures.</li><li>Minimize food wastage and control inventory costs.</li></ul>Pay: QAR7,000.00 - QAR12,000.00 per hourWork Location: In person

Catering Opening Manager

Qatar Site and Power

Qatar Site And Power is seeking experienced and qualified professionals to join our Facilities Management team in Qatar.Open PositionsManagement &amp; Supervisory Roles<ul><li>Operations Manager &ndash; 1 Position</li><li>Landscaping Supervisor &ndash; 1 Position</li><li>Facilities Manager (Certified) &ndash; 1 Position</li><li>FM Supervisor &ndash; 1 Position</li><li>HSE Officer &ndash; 1 Position</li></ul>Technical &amp; Maintenance Roles<ul><li>HVAC Technician &ndash; 4 Positions</li><li>Senior Electrical Technician &ndash; 1 Position</li><li>Electrical Technician &ndash; 2 Positions</li><li>Chiller Technician / Operator &ndash; 1 Position</li><li>Mechanical Technician &ndash; 1 Position</li><li>Plumber &ndash; 1 Position</li><li>Carpenter &ndash; 1 Position</li><li>Mason &ndash; 1 Position</li><li>Painter &ndash; 1 Position</li><li>MEP Assistant &ndash; 2 Positions</li></ul>Support &amp; Operations Roles<ul><li>Call Center Operator &ndash; 1 Position</li><li>Gardener &ndash; 2 Positions</li><li>Store Keeper &ndash; 1 Position</li><li>Driver &ndash; 1 Position</li></ul>Requirements<ul><li>Minimum 7 years of relevant experience for technical and operational positions.</li><li>Supervisory and management positions require 8&ndash;15 years of relevant experience.</li><li>Experience in Facilities Management projects is preferred.</li><li>Strong technical knowledge and troubleshooting skills.</li><li>Good communication and teamwork abilities.</li><li>Valid certifications/licenses where applicable.</li><li>Immediate availability will be an advantage.</li></ul>Job Details<ul><li>Company: Qatar Site And Power</li><li>Location: Qatar</li><li>Employment Type: Full-Time (except Operations Manager &amp; Landscaping Supervisor &ndash; Part-Time)</li><li>Industry: Facilities Management</li></ul>How to ApplyQualified candidates who meet the above requirements are encouraged to apply immediately.Join Qatar Site And Power and be part of a professional Facilities Management team delivering excellence across Qatar.Work Location: In person

Facilities Management Team – Immediate Hiring | Qatar Site And Power

Confidential

<h2>Facility Manager</h2>Our client, a leading organisation in Qatar, is seeking an experienced and dynamic Facility Manager to oversee the operations and maintenance of a prestigious commercial property.The successful candidate will be responsible for ensuring the efficient delivery of integrated facilities management services, maintaining the highest operational standards, and leading multidisciplinary teams to provide a safe, compliant, and customer-focused environment.<h3>Key Responsibilities</h3><ul><li>Lead the day-to-day facilities management operations of a large commercial property.</li><li>Manage hard and soft FM services, ensuring all maintenance activities are delivered efficiently and in accordance with contractual KPIs and SLAs.</li><li>Oversee MEP systems, HVAC, electrical, plumbing, fire and life safety systems, BMS, and preventive maintenance programmes.</li><li>Manage and develop internal teams, contractors, and service providers to ensure exceptional service delivery.</li><li>Monitor operational performance, budgets, asset lifecycle, and maintenance schedules.</li><li>Build and maintain strong relationships with clients, stakeholders, and external vendors.</li><li>Ensure compliance with all health, safety, environmental, and statutory regulations.</li><li>Drive continuous improvement initiatives to enhance operational efficiency, customer satisfaction, and asset performance.</li></ul><h3>Requirements</h3><ul><li>Bachelor's degree in Engineering, Facilities Management, Building Services, or a related discipline.</li><li>Minimum of 10 years' experience in Facilities Management, with at least 5 years in a managerial role.</li><li>Proven experience managing facilities within large shopping malls or premium retail developments is mandatory.</li><li>Strong background in commercial retail environments, with a thorough understanding of shopping mall operations and customer-focused facilities management.</li><li>Strong leadership experience managing multidisciplinary teams, contractors, and outsourced service providers.</li><li>Sound knowledge of MEP systems, building maintenance, asset management, CAFM systems, and statutory compliance.</li><li>Excellent communication, stakeholder management, and problem-solving skills.</li><li>Professional certifications such as IFMA, IWFM/BIFM, FMP, CFM, PMP, NEBOSH, or IOSH will be considered an advantage.</li></ul>

Facility Manager

The Ned Hotel

<div></div><div><div><div><div><div><div>DOHA</div></div><div><div>
Assistant Laundry Manager</div></div><div><div>
Full Time</div></div><div><div>
SALARY RANGE<div>
Competitive</div></div></div></div></div></div><div><div><div>
About The Ned Doha: 
Housed within Doha&rsquo;s iconic former Ministry of Interior building, The Ned Doha is not just a hotel &mdash; it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.
With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned&rsquo;s Club&mdash;our private members&rsquo; club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool&mdash;The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience. 
The Role: 
We&rsquo;re looking for an experienced and results-driven Assistant Laundry Manager to join one of Doha&rsquo;s most dynamic hospitality destinations. This is a leadership role for a highly organized professional with a strong operational background, a passion for excellence, and the ability to lead and develop high-performing teams.
As part of the Housekeeping leadership team at The Ned Doha, you will oversee the daily operations of the laundry department, ensuring the highest standards of quality, efficiency, and service are consistently achieved. You will support the Laundry Manager in driving departmental performance, managing resources effectively, and delivering exceptional service standards that contribute to an outstanding guest experience. 
What You&rsquo;ll Be Doing:<ul><li>
Assist in leading and managing all laundry operations, ensuring seamless day-to-day performance</li><li>
Drive departmental productivity while maintaining the highest standards of quality and presentation</li><li>
Oversee the processing of hotel linens, uniforms, guest laundry, and specialty items in accordance with brand standards</li><li>
Manage, coach, and develop the laundry team, fostering a culture of accountability, engagement, and continuous improvement</li><li>
Support recruitment, onboarding, training, performance evaluations, and succession planning initiatives</li><li>
Monitor departmental KPIs, productivity reports, and quality control measures to identify opportunities for improvement</li><li>
Ensure proper maintenance and optimal utilization of laundry equipment and facilities</li><li>
Manage inventory levels, chemical usage, and operating supplies while controlling costs and minimizing waste</li><li>
Collaborate closely with Housekeeping, Rooms Division, and other departments to ensure operational excellence and service delivery</li><li>
Assist in budget preparation, forecasting, and financial performance management</li><li>
Ensure compliance with all health, safety, hygiene, and environmental regulations</li><li>
Lead by example in delivering Forbes Five-Star service standards and operational excellence</li></ul> 
About You:<ul><li>
Previous managerial or supervisory experience within a luxury hotel laundry operation is essential</li><li>
Strong understanding of commercial laundry operations, fabric care, textile management, and laundry technologies</li><li>
Proven leadership experience with the ability to motivate, coach, and develop teams</li><li>
Strong business acumen with experience in budgeting, cost control, and performance management</li><li>
Excellent organizational, planning, and decision-making skills</li><li>
Ability to manage multiple priorities in a fast-paced luxury hospitality environment</li><li>
Strong communication and interpersonal skills with the ability to collaborate across departments</li><li>
Proficiency in Microsoft Office and hotel management systems</li><li>
Detail-oriented with a strong focus on quality, efficiency, and guest satisfaction</li><li>
A proactive, hands-on leader with a commitment to operational excellence and continuous improvement</li></ul> 
What&rsquo;s In It for You?<ul><li>
Tax-free salary of QAR 72,000 per year</li><li>
21 calendar days annual leave and 11 paid public holidays</li><li>
Sick leave benefits as per Qatar Labour Law</li><li>
Private Medical Insurance for self</li><li>
End of Service benefits</li><li>
Complimentary meals at Neddy&rsquo;s, our team restaurant (breakfast, lunch &amp; dinner)</li><li>
Exclusive hotel and dining rates for you, your family, and friends</li><li>
Outstanding learning, development, and career progression opportunities</li><li>
Reward and recognition programmes</li><li>
The opportunity to work in one of Doha&rsquo;s most iconic lifestyle destinations</li></ul> 
Our Culture
At The Ned Doha, we go beyond celebrating diversity&mdash;we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive. 
Ready to lead something extraordinary? Apply today and join us as Assistant Laundry Manager!
#AssistantLaundryManager #TheNedDoha</div></div></div></div>

Assistant Laundry Manager

QNB Group

<div>
 
 About QNB
 
 
 
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 
 
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 
 
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 
 
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 
 
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 
 
 
 Job Purpose Summary
 
 
 
 The incumbent will perform operational related activities and maintenance/ updating of account as a result of corporate actions. The incumbent will provide support to other departments in all functions related to daily corporate actions processing and settlement. Additionally the incumbent will assist in exploring the possibilities to enhance the IPO processing system and improve the dividend distribution for non-Qatari shareholders through the payment of their dividends with their currency.
 
 
 
 Essential Duties &amp; Responsibilities By Dimensions
 
 
 
 <ul>
 <li>
 Shareholder &amp; Financial:
 </li>
 <li>
 Participate in the monitoring and achievement of Key Performance Indicators (KPIs) on periodic basis.
 </li>
 <li>
 Implements KPI&rsquo;s and best practices for Manager Custody Operations &amp; Settlement role.
 </li>
 <li>
 Act within the limits of the powers delegated to the incumbent.
 </li>
 <li>
 Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
 </li>
 <li>
 Customer (Internal &amp; External):
 </li>
 <li>
 Liaise with their counterparts in the lead bank(s) and corporate customers, as and when applicable.
 </li>
 <li>
 Build and maintain strong and effective relationship with all the other related departments and units to achieve the Group&rsquo;s goals/ objectives.
 </li>
 <li>
 Provide timely and accurate information to the external and internal auditors and the compliance function as and when required.
 </li>
 <li>
 To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.
 </li>
 <li>
 Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
 </li>
 <li>
 Internal (Processes, Products, Regulatory):
 </li>
 <li>
 Responsible for the timely efficient and effective operations and maintenance/ update of accounts resulting from corporate actions.
 </li>
 <li>
 Work with brokers, vendors and various internal departments to resolve operational issues related to corporate actions.
 </li>
 <li>
 Contact brokers (via telephone and in writing) to claim assets/cash proceeds resulting from failed trades as affected by corporate actions and/or income events.
 </li>
 <li>
 Work closely with the front office to be responsible for both operations work as well as corporate actions.
 </li>
 <li>
 Interface with other areas of the Group, resolving day-to-day investigations including settlement failures/disputes, data capture issues, event payments, account reconcilement and FX booking details related to corporate actions.
 </li>
 <li>
 Reconcile and resolve security and cash discrepancies resulting from corporate events.
 </li>
 <li>
 Reconcile records at end of day and ensure all processing has been completed.
 </li>
 <li>
 Analyse and identify root cause for clients&rsquo; investigations, where applicable.
 </li>
 <li>
 Assist in the identification and implementation of process improvements to streamline processes and reduce/eliminate handoffs in support of current and new corporate banking products.
 </li>
 <li>
 Support the Head of Operations and Accounts in the preparation of MIS reports with regards to corporate action operations and account activities.
 </li>
 <li>
 Coordinate with all Corporate Customers for any IPO or Dividend distribution
 </li>
 <li>
 Learning &amp; Knowledge:
 </li>
 <li>
 Possess knowledge of developments in corporate action&rsquo;s account and operations processes.
 </li>
 <li>
 Excellent knowledge of all related systems
 </li>
 <li>
 Proactively identify areas for professional development of self and undertake development activities.
 </li>
 <li>
 Seek out opportunities to remain current with all developments in professional field.
 
 
 </li>
 </ul>
 
 Education/Experience Requirements
 
 
 
 <ul>
 <li>
 Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)
 </li>
 <li>
 At least 6 years of relevant experience, preferably within a highly rated international bank / operations or related experience in banking operations.
 
 
 </li>
 </ul>
 Note: you will be required to attach the following:
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Educational Certificates
 </li>
 <li>
 QID (Back and Front)
 </li>
 <li>
 Birth Certificate
 </li>
 </ul>
</div>

QNB3754 - Manager Custody Operations and Settlement (Qatarization)

Ernest Hunter Green

<div>
 
 Assistant Vice President &ndash; Central Operations Relationship Management
 
 
 📍 Location: Doha, Qatar
 
 
 
 
 
 Join One of the Region's Leading Banking Institutions
 
 
 We are seeking an experienced and dynamic
 
 Assistant Vice President &ndash; Central Operations Relationship Management
 
 to join our International Operations team.
 
 
 
 
 
 This is a unique opportunity to play a key role in supporting the implementation of the Bank's Target Operating Model (TOM) across international branches and subsidiaries while driving operational excellence, governance, compliance, and strategic transformation initiatives across a global banking network.
 
 
 
 
 
 The successful candidate will work closely with senior stakeholders to ensure operational alignment, regulatory compliance, process optimization, and successful delivery of strategic projects across multiple jurisdictions.
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Support the implementation and governance of the Group's Target Operating Model (TOM) across international branches and subsidiaries.
 </li>
 <li>
 Conduct operational assessments, gap analyses, and regulatory reviews, providing recommendations and periodic reporting.
 </li>
 <li>
 Coordinate the rollout of new products, systems, operational processes, and business initiatives across international locations.
 </li>
 <li>
 Support policy and procedure reviews, process re-engineering, and quality assurance framework implementation.
 </li>
 <li>
 Monitor operational reporting across international entities and escalate issues where necessary.
 </li>
 <li>
 Partner with Compliance, Risk, Operations, and Business teams to ensure adherence to regulatory requirements and Group standards.
 </li>
 <li>
 Support international branch onboarding, operational readiness, and ongoing governance activities.
 </li>
 <li>
 Coordinate remediation activities related to internal and external audit observations.
 </li>
 <li>
 Drive operational efficiency, system optimization, and continuous improvement initiatives.
 </li>
 <li>
 Build strong relationships with international branches, subsidiaries, and internal stakeholders to ensure effective collaboration and delivery.
 </li>
 </ul>
 
 
 
 
 Qualifications &amp; Experience
 
 <ul>
 <li>
 Bachelor's degree in Banking, Finance, Business Administration, Accounting, Economics, Information Technology, or a related discipline.
 </li>
 <li>
 Master's degree preferred.
 </li>
 <li>
 Minimum 10 years of banking operations experience, including:
 </li>
 <li>
 Electronic Banking
 </li>
 <li>
 Core Banking Operations
 </li>
 <li>
 International Banking Operations
 </li>
 <li>
 At least 5 years of experience managing or supporting international banking operations.
 </li>
 <li>
 Strong understanding of banking regulations, compliance requirements, and operational governance frameworks.
 </li>
 <li>
 Experience supporting branch setup, operational implementation, and ongoing operational support within an international banking environment.
 </li>
 </ul>
 
 
 
 
 Skills &amp; Competencies
 
 <ul>
 <li>
 Strong project management and implementation experience.
 </li>
 <li>
 Excellent operational risk, governance, and compliance knowledge.
 </li>
 <li>
 Strong stakeholder management and relationship-building skills.
 </li>
 <li>
 Experience with Core Banking Systems and Electronic Banking Channels.
 </li>
 <li>
 Excellent analytical, problem-solving, and decision-making abilities.
 </li>
 <li>
 Strong documentation and report-writing capabilities, including business requirements and operational procedures.
 </li>
 <li>
 Excellent communication skills in English; Arabic language skills are advantageous.
 </li>
 <li>
 Ability to work effectively in a multicultural and international environment.
 </li>
 </ul>
 
 
 
</div>

AVP - Central Operations Relationship Management

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