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SEPHORA

<div>
 At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
 
 
 Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.
 
 
 With 56,000 employees in 35 countries, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.
 
 
 
 You will excel and enjoy this position if you are ready to actively handle the following missions :
 
 
 
 
 Client Experience
 
 
 
 <ul>
 <li>
 Embody Sephora Attitude and set an example in front of the team.
 </li>
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 Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
 </li>
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 Provide extensive coaching and training to assist the team in meeting all operational KPI&rsquo;s.
 </li>
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 Take over floor leadership segments and ensure the floor is always managed and covered.
 </li>
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 Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.
 </li>
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 Inspire the team to use digital tools to deliver a customized service.
 </li>
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 Maintain and enforcing quality customer service and resolving customer service complaints.
 </li>
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 Ensure stock levels and merchandising are accurate and consistent to avoid an OOS situation for the customer.
 
 
 </li>
 </ul>
 
 Sales
 
 
 
 <ul>
 <li>
 Inspire the team in achieving operational KPI&rsquo;s and educate them on how operational KPIs will contribute towards commercial KPIs - create improvement plans to drive them.
 </li>
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 Reinforce sales policies and techniques established at the Sephora University with all team members.
 </li>
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 Ensure adequate stock to drive the sales target among selective, exclusive and Sephora Collection.
 </li>
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 Ensure adequate beauty tools to achieve the desired market share for services.
 </li>
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 Ensure achievements by hour are shared with colleagues and are an active part of animating the floor and motivating the team.
 </li>
 <li>
 Create disruptive internal competitions to motivate the team and boost the achievements.
 
 
 </li>
 </ul>
 
 Operations
 
 
 
 <ul>
 <li>
 Apply the policies and procedures referring to products, testers, prices, merchandising, other partners (shareholders, helpers, security), etc. according to Sephora standards.
 </li>
 <li>
 Contribute to the shop&rsquo;s projection of an excellent image through cleanliness and product restocking.
 </li>
 <li>
 Together with Customer Experience Manager and Store Director, encourage the
 
 
 </li>
 </ul>
 team to apply and follow established policies and procedures regarding store operations.
 
 
 <ul>
 <li>
 Elevate Cash Leaders to implement Sephora Attitude while making sure that operational tasks are aligned such as SBP, Mobile POS, Gift Wrapping, and engraving. Ensuring the BTG area is always kept well and merchandised as per Sephora standards.
 </li>
 <li>
 Implementing all the tools at POS.
 </li>
 <li>
 Adhere to Return items policy in accordance with audit procedure.
 </li>
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 PLVs and supply for the cash counter must be maintained weekly.
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 Coordinate the excess stock to Supply Chain team.
 </li>
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 Cash operations should be executed as per Sephorapedia, while making sure that closing/opening procedures are in place and that discrepancies are reported.
 </li>
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 Ensure that cameras, cash detector, security tag, and sensormatic machines are working in all areas.
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 Comply with company audit procedure.
 </li>
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 Shop floor, storage room, and shared drive all must be maintained as per Sephorapedia and BOM guidelines.
 </li>
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 Control and achieve stock variance tolerance.
 </li>
 <li>
 Daily/weekly/monthly/ and animation/maintenance checklists are maintained.
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 Oversee Supplier invoices documentation.
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 Inventory control reports maintenance on a weekly/monthly basis.
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 All legal documentations must be available in store for random checks.
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 Organizing all the physical documents related to cash audit counting 6 months.
 </li>
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 Coordinate with Category Managers and Supply Chain team to ensure stock levels are controlled.
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 Inventory and stock management procedures must be maintained accurately.
 </li>
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 Manage a defined process in the storeroom for all returns/credits/transfers in accordance with Sephorapedia and audit guidelines.
 </li>
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 Maintain the storeroom and the allocation of space for stock as per the BOM.
 </li>
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 Liaise with Supply Chain to follow up on stock and deadlines whenever required.
 </li>
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 Maintain weekly report on negative stock counts.
 </li>
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 Ensure that core operations on SIM are organized as per business requirements and supplier invoices.
 
 
 </li>
 </ul>
 
 People
 
 
 
 <ul>
 <li>
 Inspire the team on business strategy, vision and relevant information through animate briefings, coaching and training.
 </li>
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 Increase the team confidence and motivation by praise and feedback for their performance. appreciate, recognize and celebrate each success.
 </li>
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 Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Store Director.
 </li>
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 Ensure the team is attending training and follow-up is done after the training is attended.
 </li>
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 Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.
 </li>
 <li>
 Ensure an addictive beauty experience through performing monthly assessments.
 </li>
 <li>
 Facilitate team monthly meetings to analyze and discuss their performance.
 </li>
 <li>
 Be responsible for the PCR and PIP process of the entire assigned team.
 </li>
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 Oversee the annual leave of the team and liaise with the Store Director for final validation according to business needs.
 </li>
 <li>
 Train existing and new team members on emergency situations (evacuation/safety).
 
 
 </li>
 </ul>
 
 Business
 
 
 
 <ul>
 <li>
 Provide support to the Store Director with knowledge of the market conditions, competition, client need, etc.
 </li>
 <li>
 Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.
 </li>
 <li>
 Put in place action plans to boost business and maximize product performance, leveraging stock management knowledge.
 </li>
 <li>
 Ensure Security, Cleaning team, and Contractors are aligned with Sephora guidelines.
 </li>
 <li>
 Maintain a safe working environment for clients and team members.
 </li>
 <li>
 Identify and analyze Key Performance Indicators such as Conversion rate, Average Basket, Market Share, etc. and propose action plans accordingly.
 </li>
 <li>
 Contribute to all relevant business reports.
 </li>
 <li>
 Network with other stores and head office departments and take on area responsibilities.
 
 
 </li>
 </ul>
 
 Store Operations
 
 
 
 <ul>
 <li>
 Ensure the maintenance of store, common areas and stock is as per Sephora requirement.
 </li>
 <li>
 Ensure that the store is checked regularly and if any maintenance needed, reaction is prompt and effective.
 </li>
 <li>
 All window installations, podiums, pop ups and animation permits must be requested and installed on time, while meeting the requirements set.
 </li>
 <li>
 Beauty Hub screens and visuals must be updated as per Marketing team requirements.
 </li>
 <li>
 Maintain a good relationship with all external contractor and counterparts.
 </li>
 <li>
 Organizing the back office as per new &ldquo;BOM&rdquo; guidelines.
 
 
 </li>
 </ul>
 
 Relationships
 
 
 
 
 Internal Relationships:
 
 Store team (Store Manager/Director, Supervisor, Beauty Consultants), and Head Office teams.
 
 
 
 External Relationships:
 
 Suppliers, Brand promoters/managers/trainers, Security, Cleaning team and Contractors.
 
 
 
 
 Do not hesitate to apply if you have&hellip; or if you are &hellip;
 
 
 
 
 <ul>
 <li>
 Minimum 2 years&rsquo; experience in team and people management.
 </li>
 <li>
 Minimum 5 to 6 years&rsquo; experience in operations.
 </li>
 <li>
 Bachelor&rsquo;s degree.
 </li>
 <li>
 Intermediate product knowledge.
 </li>
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 Advanced knowledge in health and safety procedures.
 </li>
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 Advanced knowledge in operations.
 </li>
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 Programming knowledge and Oracle BI &amp; SIM knowledge is a plus.
 </li>
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 English &ndash; Advanced level, Arabic is a plus.
 </li>
 <li>
 Proficient in MS office.
 </li>
 <li>
 Knowledge of cash management principles and/or procedures.
 </li>
 <li>
 Problem solving and decision-making abilities.
 </li>
 <li>
 Ability to develop and manage teams and people.
 </li>
 <li>
 Organized, structured and process oriented.
 
 
 </li>
 </ul>
 
 Here, You Will Find
 
 
 
 <ul>
 <li>
 Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
 </li>
 <li>
 Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead
 </li>
 <li>
 Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference
 </li>
 </ul>
</div>

Store Operations Manager

brilliant mind events

We are hiring a Guest Management Operations Manager to oversee the coordination of all guest experience-related functions, including transport, hotel coordination, and on-site operations. You will be responsible for ensuring smooth delivery of guest services and troubleshooting any operational challenges that arise during the event.If you have strong operational management experience and a keen eye for guest service excellence, apply now! Apply now!Job Types: Part-time, Temporary

Guest Management Operations Manager

PetroWhite Alpha

Company: IMOS &ndash; International Maritime Offshore ServicesLocation: QatarPosition Level: Supervisory / ManagerialLocal hire candidates currently residing in Qatar will be given priority.IMOS is seeking a qualified and experienced NDT &amp; Inspection Team Leader to oversee daily inspection activities, manage NDT technicians, and ensure the delivery of high-quality inspection services for offshore and maritime projects.Key Responsibilities- Perform NDT activities in accordance with approved methods and hold valid NDT qualification certificates.- Lead, coordinate, and supervise NDT and inspection operations as the team leader.- Carry out inspections and oversee the performance of NDT technicians during all project tasks.- Review and validate draft and final inspection reports before submission.- Arrange and coordinate subcontractors for project-based requirements.- Support team development and ensure continuous improvement in skills and performance.- Monitor team productivity and ensure compliance with quality and safety standards.Requirements- Valid NDT qualifications (UT, MT, PT, RT, VT or equivalent).- Proven experience supervising NDT operations, preferably in the offshore or maritime sector.- Extensive knowledge of inspection standards and NDT procedures.- Strong leadership-level communication and critical report review capabilities.- Experience in the GCC is an added advantage.- Offshore certifications (BOSIET/HUET) are an advantage.Job Types: Full-time, PermanentPay: QAR15,000.00 - QAR20,000.00 per monthApplication Question(s):<ul><li>Do you hold valid NDT certification (Level II or III) in at least two of the following methods: UT, MT, PT, RT, or VT?</li></ul>Work Location: In person

NDT & Inspection Operations Manager

Karami Companies Management

The Kitchen Operations Manager is responsible for overseeing the overall kitchen operations to ensure efficient workflow, high food quality standards, cost control, staff management, hygiene compliance, and timely production. The role focuses on optimizing kitchen performance, maintaining consistency, and supporting business objectives.Key Responsibilities:<ul><li>Oversee daily kitchen operations and ensure smooth workflow and productivity.</li><li>Develop and implement standard operating procedures (SOPs) for kitchen operations.</li><li>Ensure food quality, presentation, and portion control meet company standards.</li><li>Monitor and control food cost, wastage, and inventory levels.</li><li>Coordinate with procurement and stores to ensure timely availability of raw materials.</li><li>Manage kitchen staffing: scheduling, performance monitoring, training, and discipline.</li><li>Ensure compliance with food safety, hygiene, and local health regulations.</li><li>Conduct regular kitchen inspections and audits for cleanliness and safety.</li><li>Supervise equipment maintenance and coordinate repairs when needed.</li><li>Plan and support menu implementation in coordination with chefs and management.</li><li>Analyze operational performance and prepare reports on efficiency, costs, and issues.</li><li>Handle customer or internal feedback related to kitchen operations and take corrective actions.</li><li>Support new kitchen projects, expansions, and process improvements.</li></ul>Requirements &amp; Qualifications:<ul><li>Diploma or Bachelor&rsquo;s degree in Culinary Arts, Hospitality Management, or related field.</li><li>5&ndash;8 years of experience in kitchen operations, with at least 2&ndash;3 years in a supervisory/managerial role.</li><li>Strong knowledge of kitchen operations, food production, and cost control.</li><li>Excellent understanding of food safety standards (HACCP preferred).</li><li>Leadership and team management skills.</li><li>Strong organizational and problem-solving abilities.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>Proficiency in MS Excel and kitchen management systems is an advantage.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Do you have experience in handling kitchen operations ?</li><li>Do you have valid QID ?</li><li>Can you join immediately ?</li><li>Do you have experience in Cake, Chocolate and catering ?</li></ul>Work Location: Remote

Kitchen Operations Manager - Cake, Chocolate, Catering

Byrom plc

<div>
 
 
 Company Description
 
 
 
 Byrom plc, founded in 1991, is a premier provider of tailored event services, having gained exceptional expertise from delivering over 200 major global sports events over three decades. From accommodation and ticketing to hospitality, IT, and transportation, Byrom offers comprehensive turn-key solutions to meet the needs of clients and event rights-holders. With offices across Europe, Asia, the Americas, and the Middle East, Byrom employs a talented and multi-lingual international team. The company collaborates with organizations such as FIFA, Ryder Cup Limited, EPCR, and AFC, delivering unparalleled services for world-renowned events like the FIFA World Cup, FIFA Women&rsquo;s World Cup, Ryder Cup, and AFC Asian Cup.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role in Doha, Qatar for a Senior Technical and Operations Manager, reporting to the Head of Event Delivery, and Events Director. This is initially a fixed term role, from Q1 2026 to 9th April 2027.
 
 
 
 
 
 
 The Senior Technical Operations Manager in the Hospitality Division is a critical role responsible for strategic planning and execution of world-class operations across major events within the company&rsquo;s portfolio. Primarily reporting to the Head of Event Delivery, this role manages the full project lifecycle, from initial planning and contract management to the mobilisation, operational delivery, and demobilisation of both service providers and technical service providers and event sites, taking a lead role in the planning and execution of temporary and external hospitality activations. This role will support in other functional areas such as Catering, Guest Experience, or general operations (space allocation, venue deployment, training, reporting, cleaning) or a combination of the above depending on the project/ event underway. Each area involves supplier contract management, detailed operational planning, and seamless delivery. During the mobilisation and operational phases, this role will lead elements of installation and setup, including hospitality spaces, villages, activations, furniture, fixtures, d&eacute;cor, and signage. Alternatively, it can take over a site management role for hospitality operations at a venue or cluster level. This includes overseeing all functional areas with Byrom Consultancy LLCs Hospitality operations, ensuring smooth execution and exceptional guest experience.
 
 
 
 
 
 
 
 Essential Experience:
 
 
 <ul>
 <li>
 Minimum 10 years of experience in large scale international events, preferably in the field of
 </li>
 <li>
 Hospitality, and with experience in different events site&rsquo;s type.
 </li>
 <li>
 Good knowledge of international and localised food and beverage cultures relating to Hospitality services at major events.
 </li>
 <li>
 Experience and understanding of FOH and BOH operations required to deliver premium hospitality guest experience
 </li>
 <li>
 An in-depth understanding and experience of international event procurement and contract management from tender design to execution
 </li>
 <li>
 Ability to coordinate operational teams composed of direct reports, multiple contractors and services suppliers in delivering high level hospitality programmes
 </li>
 <li>
 Experience in working in a multi-cultural organisation and with international stakeholders such as Government Organisations, Sporting Federations and Local Organising Committees
 </li>
 </ul>
 
 
 
 
 
 Essential Skills:
 
 
 <ul>
 <li>
 Ability to work calmly under pressure and meet multiple deadlines
 </li>
 <li>
 Flexible in a constantly evolving environment with good proactive problem-solving skills
 </li>
 <li>
 Strong project management and time management skills
 </li>
 <li>
 Good administration and IT skills including Microsoft Office and Cloud based programmes
 </li>
 <li>
 Strong verbal and written communications skills, fluent in both written and spoken English
 </li>
 <li>
 Excellent team leader and developer of management team
 </li>
 <li>
 Experience in Qatar or GCC
 </li>
 </ul>
 
 
 
 
 
 Desirable:
 
 
 <ul>
 <li>
 Qualifications in Food Safety (CIEH), Culinary and or Food Technology
 </li>
 <li>
 Qualification in IOSH Managing Safety
 </li>
 <li>
 Arabic speaking
 </li>
 </ul>
</div>

Senior Technical Operations Manager – Hospitality Division, Doha

Sharaka Holdings

<div>
 
 The Operations &amp; Tenant Relations Manager is responsible for the overall operational management of
 
 Baraha Town
 
 , ensuring smooth day-to-day property operations while maintaining strong tenant relationships, high occupancy levels, and excellent service standards. The role oversees facilities management, service providers, compliance, and tenant satisfaction to ensure efficient property performance and a positive community environment.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Oversee and manage the day-to-day operations of Baraha Town, ensuring smooth functioning of residential, retail, and common areas in alignment with the direction of the General Manager.
 </li>
 <li>
 Implement approved operational plans, policies, and procedures to maintain service standards, efficiency, and asset performance.
 </li>
 <li>
 Supervise facilities management activities, ensuring preventive and corrective maintenance programs are effectively executed and infrastructure reliability is maintained.
 </li>
 <li>
 Manage and monitor third-party contractors and service providers, ensuring compliance with agreed service levels and reporting performance outcomes.
 </li>
 <li>
 Prepare and recommend annual operational budgets for review and approval; monitor expenditure and control costs within approved limits.
 </li>
 <li>
 Serve as the primary point of contact for tenants, ensuring timely resolution of inquiries, complaints, and service requests.
 </li>
 <li>
 Oversee tenant lifecycle management, including onboarding, renewals, compliance monitoring, and dispute resolution, safeguarding lease integrity and community standards.
 </li>
 <li>
 Promote tenant satisfaction and retention initiatives, while escalating significant disputes or legal matters.
 </li>
 <li>
 Coordinate with finance on rent collection follow-ups and provide regular updates on occupancy, tenant performance, and operational matters.
 </li>
 <li>
 Prepare periodic operational and tenant performance reports for submission to the General Manager, highlighting risks, trends, and improvement recommendations.
 </li>
 <li>
 Lead and supervise onsite staff and service teams, setting performance expectations and ensuring adherence to service standards.
 </li>
 <li>
 Support the General Manager in implementing strategic initiatives, improvement projects, and business continuity plans for Baraha Town.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Property Management, Engineering, or related field.
 </li>
 <li>
 Minimum 8-10 years&rsquo; experience in property operations and tenant relations.
 </li>
 <li>
 Experience in mixed-use developments preferred.
 </li>
 <li>
 Strong knowledge of facilities management and lease administration.
 </li>
 <li>
 Excellent communication and conflict resolution skills.
 </li>
 <li>
 Budget management experience.
 </li>
 <li>
 Strong organizational and leadership abilities.
 </li>
 </ul>
 
 
</div>

Operations & Tenant Relations Manager

Skydrops Sustainable Water Technologies

Retail Operations and HORECA ManagerLocation: QatarQatar based applicants only. Send your CV to careers@skydropswater.comCompany: Skydrops Sustainable Water TechnologiesWe are seeking a commercially driven Retail Operations &amp; HORECA Manager to lead distribution growth, account development, and revenue expansion.This is a field based commercial role responsible for strengthening our presence across supermarkets, hypermarkets, hotels, restaurants, caf&eacute;s, and corporate accounts.Key ResponsibilitiesRetail &amp; Modern Trade Growth<ul><li>Drive sales growth across supermarkets and hypermarkets.</li></ul><ul><li>Initiate and manage sales orders during field visits.</li></ul><ul><li>Coordinate with operations to ensure timely processing and delivery.</li></ul><ul><li>Track sales performance by account and channel.</li></ul><ul><li>Build and maintain strong relationships with decision makers.</li></ul><ul><li>Identify new business opportunities and onboard new accounts.</li></ul><ul><li>Conduct regular store visits to monitor merchandising standards and pricing.</li></ul>HORECA Channel Development<ul><li>Develop and manage relationships with hotels, restaurants, caf&eacute;s, and catering groups.</li></ul><ul><li>Secure supply agreements and long term partnerships.</li></ul><ul><li>Position Skydrops as a premium menu offering within hospitality accounts.</li></ul><ul><li>Identify seasonal, event based, and activation opportunities.</li></ul>Who you are :You have experience in retail, FMCG, HORECA and merchandising.Proficiency in ERP tools.You have a Qatar driving license.You&rsquo;re already in Qatar and ready to start immediatelyJob Type: Full-timePay: QAR8,000.00 - QAR9,000.00 per monthLocation:<ul><li>Doha (Required)</li></ul>Work Location: In person

Retail Operations and HORECA Manager

Explore 638+ Operations manager in Doha this February. Find roles across top companies and apply now to boost your career.