finance manager

receptionist

accounts assistant

administrative assistant

business office manager

office manager

Ernest Talent

Executive Assistant Responsibilities:<ul><li>Provide comprehensive administrative support to the executive team, including managing calendars, scheduling meetings, and handling correspondence.</li><li>Arrange travel plans, including booking flights, accommodation, and transportation.</li><li>Conduct research and compile relevant data to aid executive decision-making.</li><li>Serve as a liaison between executives and internal/external stakeholders, responding to emails and inquiries promptly and professionally.</li><li>Prepare expense reports and oversee executive budgeting.</li></ul>Office Manager Responsibilities:<ul><li>Oversee daily office operations to ensure a smooth and efficient working environment.</li><li>Manage office equipment and coordinate repairs or replacements as needed.</li><li>Develop and implement office policies and procedures to enhance efficiency and productivity.</li><li>Support the Operations Team as required to ensure compliance across all areas.</li><li>Provide administrative assistance to the wider team.</li><li>Liaise with service providers and negotiate contracts for office-related services.</li><li>Assist the executive team with various HR functions.</li></ul>Qualifications:<ul><li>Fluency in English is essential.</li><li>Proven experience as an Executive Assistant, Office Manager, or a similar role.</li><li>Excellent organisational and time-management skills.</li><li>Strong written and verbal communication skills.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Adobe Acrobat.</li><li>Ability to multitask, prioritise tasks effectively, and perform well under pressure.</li><li>High level of discretion and confidentiality.</li><li>Strong attention to detail and problem-solving skills.</li></ul>Job Type: Full-timeWork Location: In person

Office Manager

HUMAN CAPITAL

<div>
 Human Capital is a venture firm dedicated to empowering builders of technology. We invest in and build teams alongside founders driven to create meaningful, long-term impact, including SpaceX, Commure, Snowflake, and xAI. With more than $2B in capital committed, our stage-agnostic portfolio includes many companies we invested in before they became unicorns.
 
 
 
 Position Overview
 
 
 
 We are seeking a highly organized, proactive Business Office Manager to oversee daily office operations and ensure a smooth, efficient, and welcoming workplace. The Business Office Manager will serve as the backbone of the office, supporting staff, managing administrative functions, coordinating vendors, and keeping operations running seamlessly.
 
 
 
 Key Responsibilities
 
 
 
 
 Office Operations
 
 
 
 <ul>
 <li>
 Oversee day-to-day office operations and ensure a well-organized, efficient workplace
 </li>
 <li>
 Manage office supplies, equipment, and inventory; coordinate maintenance and repairs
 </li>
 <li>
 Serve as primary point of contact for office vendors, building management, and service providers
 </li>
 <li>
 Foster a positive, professional, and collaborative office culture
 
 
 </li>
 </ul>
 
 Administrative &amp; Staff Support
 
 
 
 <ul>
 <li>
 Support leadership and staff with administrative tasks, scheduling, and coordination
 </li>
 <li>
 Maintain office policies, procedures, and documentation
 </li>
 <li>
 Assist with onboarding new employees and coordinating office-related training
 
 
 </li>
 </ul>
 
 Financial &amp; HR Support
 
 
 
 <ul>
 <li>
 Process invoices, expense reports, and basic bookkeeping tasks
 </li>
 <li>
 Assist with payroll, benefits administration, and HR-related documentation
 </li>
 <li>
 Prepare quarterly reporting for incentive programs
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong organizational and time management skills
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Proficiency in Google Workspace
 </li>
 <li>
 Ability to multitask, prioritize, and work independently
 </li>
 <li>
 Problem solver with a proactive mindset
 
 
 </li>
 </ul>
 To read Human Capital's Applicant Privacy Policy, please click this link here.
</div>

Business Office Manager

We are looking for a Chief of Staff to serve as the operational backbone of our Doha office, based at Qatar Science &amp; Technology Park (QSTP) with a secondary office in Westbay (Alfardan Towers). This is a high-trust, high-visibility, dual-function role combining founder support, on-site team coordination, and office leadership.You will be the most senior person on the ground in Doha day-to-day. Your job is to ensure the people, the environment, and the operational rhythm of our work are all running smoothly &mdash; keeping founders unblocked, the team focused, and the office running professionally.What You&rsquo;ll DoOn-Site Presence &amp; Team Coordination<ul><li>Act as the primary on-site point of contact for the Doha team, providing a consistent and dependable physical presence at QSTP.</li><li>Keep founders informed with regular, candid updates on attendance, morale, workload, and anything requiring their attention.</li><li>Translate founder direction into clear task lists and follow-ups, ensuring the on-site team is always organised and unblocked.</li><li>Coordinate team schedules, leave, and logistics so founders can stay focused on building the business.</li></ul>Founder &amp; Leadership Support<ul><li>Own founders&rsquo; calendars, travel, and scheduling across multiple time zones including the UK, US, France, and Qatar.</li><li>Prepare briefing notes, meeting agendas, and action logs so every founder interaction is purposeful and well-prepared.</li><li>Track open decisions, commitments, and follow-up actions across a distributed leadership team &mdash; nothing falls through the cracks.</li><li>Coordinate investor and partner logistics: scheduling, materials, and data room management.</li></ul>Business Operations &amp; Office Management<ul><li>Track company-wide priorities and ensure the on-site team is aligned and executing against them.</li><li>Support end-to-end hiring logistics: interview scheduling, candidate communications, and onboarding for Doha-based roles.</li><li>Manage vendor relationships, contracts, and administrative coordination with suppliers.</li><li>Oversee day-to-day office operations: facilities, equipment, supplies, and service contracts.</li><li>Handle petty cash, expense reconciliation, and basic financial administration in coordination with the finance function.</li><li>Organise team events, founder visits to Doha, client and partner meetings, and company milestones.</li></ul>Who We&rsquo;re Looking ForYou are an experienced operator who prides yourself on making teams and leaders more effective. You bring calm and clarity to fast-moving environments and you do not need to be reminded twice.Essential<ul><li>5&ndash;8 years of experience in operations, executive support, office management, or a Chief of Staff function, with some experience coordinating or supervising others.</li><li>Proven ability to keep a small team organised and productive without being a subject-matter expert in what the team builds.</li><li>Excellent written and verbal communication skills in English.</li><li>High discretion and sound judgement &mdash; you will regularly handle confidential information and be the most senior person on-site.</li><li>A proactive, self-directed mindset: you spot what needs doing, follow through without being chased, and escalate appropriately.</li></ul>Preferred<ul><li>Prior experience in technology, financial services, or professional services; start-up exposure is a strong advantage.</li><li>Genuine curiosity about artificial intelligence and enthusiasm for working at the frontier of an AI-driven business. No technical background required &mdash; just a willingness to engage and learn.</li><li>Hands-on experience with AI productivity tools such as Claude, ChatGPT, Microsoft Copilot, or Notion AI, and a habit of adopting technology to improve your own work.</li></ul>Work Location: In person

Chief of Staff

Andaz

<div>
 
 Organization- Andaz Doha
 
 
 
 
 Summary
 
 
 
 At Andaz Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of
 
 Wellbeing, Inclusion, Respect, Empathy, Integrity,
 
 and
 
 Experimentation
 
 are the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.
 
 
 
 The Role
 
 
 
 You will be responsible to provide an excellent and consistent level of administrative support to your colleagues. The HR Officer is responsible to assist the Director of Human Resources in the efficient running of the Human Resources Department
 
 
 <ul>
 <li>
 Manage recruitment and onboarding processes.
 </li>
 <li>
 Maintain employee records and HR documentation.
 </li>
 <li>
 Support employee relations and performance management activities.
 </li>
 <li>
 Ensure compliance with company policies and labor regulations.
 </li>
 <li>
 Prepare HR reports and assist with HR projects and initiatives.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Ideally with a relevant University Degree/Diploma &ndash; preference given to Human Resources or business-related degrees.
 </li>
 <li>
 Experience of working in hotel-related operational positions would be a useful benefit.
 </li>
 <li>
 Experience in recruitment, onboarding, employee relations, and HR administration along with proficiency in MS Office, AI and HR systems.
 </li>
 <li>
 Strong communication and interpersonal skills. Schedule flexibility is necessary and ability to multi-task
 </li>
 </ul>
</div>

Human Resources Officer

Sephora

<div>Job ID: 197205 
Location Name: [[filter8]] 
Address: [[filter11]], [[filter10]], [[filter9]] [[postalcode]], Qatar (QA) 
Job Type: Full Time 
Position Type (Regular/Temporary): Regular 
Job Function: [[filter14]] 
Is This Position Eligible for Remote? : [[req_remoteeligible]] 
MISSION: To ensure the delivery of exceptional operational and commercial standards throughout the store, with focus on providing an elevated customer experience. The Store Director needs to ensure compliance in all areas of operational activity and drive sales and profitability through the performance and development of the Management team, whilst managing within agreed budgets. 
Responsibilities
Client Experience<ul><li>Embody Sephora Attitude and set an example in front of the team.</li><li>Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>Inspire the team to use digital tools to deliver a customized service.</li><li>Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>Embolden team to use digital (Happy App) to deliver a customized service; responsible for daily follow up
</li><li>Build a strong relationship with Brand Supervisors and follow up on Brand BCs.</li><li>Lead your Management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI&rsquo;s.
</li><li>Provide support for the head of operations in analyzing results and proposing action plans in order to enhance client experience and drive all related KPI&rsquo;s.</li><li>Provide support for the management team by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul> 
Sales
<ul><li>Implement retail priorities and inspire commercial success.</li><li>Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met.</li><li>Inspire your Services Manager to create a playful and educational experience while ensuring services targets are met.</li><li>Reinforce sales policies and techniques established at the Sephora University with all team members.</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>Provide support for the Store Head of Operations in analyzing sales results and proposing action plans to achieve set target.
</li><li>Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul> 
Operations<ul><li>Optimize and oversee operations with the Operations Manager to ensure efficiency and that the store is compliant with company policies and operational guideline.</li><li>Inspire the management team to enforce the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security).</li><li>In collaboration with the operation manager the stores projection of an excellent image through cleanliness and product restocking.</li><li>Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>Work with the Operations Manager to ensure that VM, merchandising quality, animation and marketing standards are met.
</li><li>Provide Support to the relevant head office department in providing feedback and analyzing data on all operational aspects.</li></ul> 
Business<ul><li>Provide support to the Head of Retail with knowledge of the market conditions, competition, client needs, etc.</li><li>Provides leadership and management to the store organization that mirrors the vision and strategic direction of Sephora.
</li><li>Establish monthly reports including competitors' activities.</li><li>Analyze all relevant KPIs and propose action plans for improvement and forecast future performance
</li></ul><div>- Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</div><ul><li>Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training, monthly trends and operational knowledge.
</li><li>Propose Plan, implement and oversee in-store promotional events or displays.</li><li>Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>With your team of Managers ensure all Contribute to the Business reports as required to form a comprehensive picture of the business.
</li><li>Network with other stores and head office departments and take on area responsibilities</li><li>Network and build relationships with the different departments in Sephora HO and take on area responsibilities.</li><li>Manage the store&rsquo;s P&amp;Ls.</li><li>Propose innovative ideas and opportunities to Head of Operations.</li></ul> 
People<ul><li>Motivate and develop the Management and store team through daily coaching / observations</li><li>Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>Increase the team confidence and motivation by praise and feedback for their performance.</li><li>Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Head of Operations.</li><li>Ensure the team is attending training and follow up is done after the training is attended.</li><li>Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings with the Customer Experience Manager and Operations Manager to analyze and discuss their performance.</li><li>Be accountable for the PCR and PIP process of the entire team and assist your managers where necessary.
</li><li>Over see the annual leave of the team according to business needs.</li></ul> 
Know How<ul><li>Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>Keep up-to-date on trends and products.</li><li>Inspire, mentor and coach the team.</li></ul> 
Relationships 
Internal Relationships<ul><li>Store team (Store Manager/Director, Supervisor, Beauty Consultants), Head of Retail and Head office teams.</li></ul> 
External Relationships<ul><li>Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul> 
Job Holder Profile<div> 
</div>Training Knowledge
<ul><li>Advanced Product Knowledge.</li><li>Intermediate knowledge on health and safety procedures.</li></ul> 
Experience<ul><li>Proven successful role in managing.</li><li>Minimum 7 to 8 years&rsquo; experience in store management.</li><li>Bachelor's degree.</li></ul> 
Languages<ul><li>English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>Arabic is a plus in OGCC and mandatory for KSA.</li></ul> 
Competencies<ul><li>Digital orientation/analytical skills/business acumen.</li><li>Excellent communication skills.</li><li>Intermediate MS Office skills.</li><li>Ability to deal with Ambiguity.</li><li>Commercial &amp; Financial awareness.</li></ul>
.</div>

Store Director

Qatar Chemical Company

<div>
 
 
 Job Purpose
 
 
 
 Provide high level Operational support to CCO including preparing statistical reports, handling information requests, and manage executives' schedules, calendars, and appointments including preparation of correspondence, receiving visitors, arranging conference calls, and scheduling meetings.
 
 
 Assist Lead Commercial Governance &amp; Support in continuous improvement initiatives, coordinating and compiling updates on value initiatives, key performance indicators and adherence to Commercial Governance standards/processes.
 
 
 In addition, work as a focal point to Commercial Team and serve internal customers by answering their queries and processing their requests on a timely manner. Arrange, create, edit and proofread correspondence and reports and prepare a range of documents.
 
 
 
 
 
 
 
 
 
 Accountabilities
 
 
 
 
 High Level Operational Support
 
 
 <ul>
 <li>
 Organize, maintain CCO files of correspondence, records, forms, applications etc., following up on pending matters
 </li>
 <li>
 Prepare documents, forms, applications etc. based on requests received from Departments
 </li>
 <li>
 Read and analyse incoming e-mails, faxes, memos, submissions, and reports in order to determine their significance and plan their distribution and action
 </li>
 <li>
 Produce a variety of correspondence, reports and presentations using the appropriate software for word processing, graphics, and spread sheets
 </li>
 <li>
 Screen telephone calls, letters, and/or visitors, answers routine questions, and furnishes information, when possible
 </li>
 <li>
 Route or answers routine correspondence not requiring CCO&rsquo;s attention
 </li>
 <li>
 Make travel arrangements and process expense claims for CCO, Strategic Procurement Manager and Procurement Operations Manager
 </li>
 <li>
 Organize and publish the Group messages on behalf of the CCO
 </li>
 <li>
 Receive and respond to incoming inquiries for the CCO and the Group when required
 </li>
 <li>
 Screen and proofread incoming correspondence and communication to determine the urgency/importance
 </li>
 <li>
 Provide full support to Procurement Operations Manager and Strategic Procurement Manager on their day-to-day requirements
 </li>
 <li>
 Support all employees in Strategic Department &amp; Procurement Operations Department, Material Warehouse and Business services for gate passes, Developee trainings, IT support, schedule meetings, document approval, stationary, handle business card requests, follow up on completing their trainings, camera permits for Material Warehouse, coordinate for reallocation of offices, submit furniture requests and name plates
 </li>
 <li>
 Create SES &amp; PRs, upload SOW for Commercial, Strategic Procurement department, Procurement Operations Department Dept PR allocations for Procurement section
 </li>
 <li>
 Respond to queries from external parties both inside and outside Qatar related to Q-Chem products and provide them the contact details for sales/purchasing
 </li>
 <li>
 Handle DHL AWB to courier documents/Materials from Amwal tower
 </li>
 <li>
 Extend support to mobilize Contractors for Procurement Operations department and Strategic Procurement department
 </li>
 <li>
 Coordinate with Woqod monthly for Diesel and Petrol prices
 </li>
 </ul>
 
 
 Commercial Governance &amp; Support
 
 
 <ul>
 <li>
 Coordinate with the value initiative owners to update the progress on each initiative for presentation to Commercial Leadership
 </li>
 <li>
 Regularly update value initiative Master record for each of the Category teams
 </li>
 <li>
 Maintain central record of End Use Certificates signed by Q-Chem Commercial
 </li>
 <li>
 Assist Lead Commercial Governance &amp; Support on Sanctions Screening of suppliers, ERM, CRM, ESG initiatives, digitalization journey in Commercial and tracking progress on Corporate Objectives related to Commercial Group
 </li>
 <li>
 Assist Lead Commercial Governance &amp; Support on Category Performance monitoring and reporting
 </li>
 <li>
 Liaise with RIM Group for periodic reporting of the relevant Strategic Procurement and Procurement Operations Departments&rsquo; KBDs
 </li>
 <li>
 Assist Lead Commercial Governance &amp; Support in the relevant coordination and correspondences with shareholders, sister companies, and QatarEnergy Tawteen leadership
 </li>
 <li>
 Assist Lead Commercial Governance &amp; Support and liaise with L&amp;D team for Commercial Group required trainings programs
 </li>
 </ul>
 
 
 Meetings and Calendar
 
 
 <ul>
 <li>
 Organise and schedule meetings, appointments, and bookings
 </li>
 <li>
 Remind attendees of forth-coming meetings and prepare meeting agenda
 </li>
 <li>
 Arrange meeting facilities, take minutes of meeting, assuring secretarial follow through
 </li>
 <li>
 Prepare management weekly meetings, KPI&rsquo;s scorecards and others as requested
 </li>
 </ul>
 
 
 Record Keeping
 
 
 <ul>
 <li>
 Maintain office files and records in accordance with internal procedures
 </li>
 <li>
 Maintain CCO filling of highly confidential documents for Chief reference
 </li>
 <li>
 Maintain a record keeping matrix and keep it updated to meet Group&rsquo;s criteria
 </li>
 </ul>
 
 
 Customer Service
 
 
 <ul>
 <li>
 Organize and expedite flow of work through CCO office and initiate follow-up action
 </li>
 <li>
 Receive and screen internal customers and their calls
 </li>
 <li>
 Answer employees' queries in a timely and professional manner
 </li>
 </ul>
 
 
 Policies, Systems, Processes &amp; Procedures
 
 
 <ul>
 <li>
 Contribute to the identification of opportunities for the continuous improvement of systems, processes and practices in order to increase productivity and operational efficiency
 </li>
 <li>
 Implement all relevant Section&rsquo;s policies, processes, procedures and instructions so that work is carried out in a controlled and consistent manner
 </li>
 </ul>
 
 
 Quality, Health, Security, Safety and Environment
 
 
 <ul>
 <li>
 Ensure compliance with regulatory requirements and relevant quality, health, safety, security and environmental procedures and controls across the Section to guarantee employee safety and delivery of high-quality products/services
 </li>
 </ul>
 
 
 Reporting
 
 
 <ul>
 <li>
 Contribute to the preparation of timely and accurate reports to meet departmental requirements, policies and standards
 </li>
 </ul>
 
 
 Qatarization
 
 
 <ul>
 <li>
 Contribute to the development of Qatari employees. This accountability is applicable to expatriate employees only
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 Education
 
 
 
 
 Require
 
 d : Bachelor's Degree in any discipline
 
 
 
 
 
 
 Experience
 
 
 
 
 Requi
 
 red: 3-5 years of experience in Oil and Gas/Petrochemical Industry
 
 
 
 Prefer
 
 red : 2 years at a professional level in Procurement
 
 
 
 
 
 
 Other Job Specific Requirements and/or Vocational Accreditations
 
 
 <ul>
 <li>
 MS Office
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Knowledge on SAP (Esp. Reporting and Analytics)
 </li>
 <li>
 Internet applications (e.g. online travel bookings, airplane ticketing and other means of transportation)
 </li>
 <li>
 Fax, Copier, and other office machines
 </li>
 </ul>
</div>

Senior Commercial Coordinator

<div>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. 
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty. 
With 56,000 employees in 35 countries, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more. 
You will excel and enjoy this position if you are ready to actively handle the following missions :<div> 
Client Experience:</div> 
<div></div><ul><li>
Embody Sephora Attitude and set an example in front of the team.</li></ul><ul><li>
Provide support to the team in difficult situations ensuring client satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPIs.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Provide support for the floor manager as an active co-lead.</li><li>
Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Work in partnership with the Services Manager and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>
Provide support for the Customer Experience Manager in analyzing results and proposing action plans in order to enhance client experience during the skincare shopping experience.
</li><li>Provide support for the Customer Experience Manager by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul><div></div><div> 
Sales:</div> 
<div></div><ul><li>
Collaborate in achieving skincare sale targets and overall store objectives.
</li><li>Reinforce sales policies and techniques established at Sephora University with all team members.
</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Provide support for the Customer Experience Manager in analyzing sales results and proposing action plans to achieve set targets.</li><li>
Ensure achievements by the hour are shared with colleagues and are an active part of animating the floor and motivating the team.
</li><li>Create disruptive internal competitions to motivate the team and boost achievements.</li></ul><div></div><div> 
Operations:</div> 
<div></div><ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.
</li><li>Contribute to the store projection of an excellent image through cleanliness and product restocking.</li><li>
Together with the Customer Experience Manager, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>
Validate the podium order proposed by the Operations Manager and Podium daily performance is closely monitored.</li><li>
Align with Store Management on Shelving plans, novelties, brand relocations, gird changes, etc. and communicate to your assigned team.</li></ul><div> 
</div><div>People:</div> 
<div></div><ul><li>
Motivate and develop the team through daily coaching / observations.</li><li>
Communicate and inspire the team on business strategy, vision and relevant information through animate briefing, coaching and training.</li><li>
Increase the team&rsquo;s confidence and motivation by praise and feedback for their performance.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the CEM.</li><li>
Coordinate with Store Management and ensure your assigned team is attending training and follow-up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member. Register new staff, report log in issues and oversee gift distribution of your assigned team.
</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with CEM / SM for final validation according to business needs.</li></ul><div></div><div> 
Business:</div> 
<div></div><ul><li>
Provide support to the Customer Experience Manager / Store Director with knowledge
</li></ul><div>of the market conditions, competition, client needs, etc.</div><ul><li>
Analyze all relevant KPIs and propose action plans for improvement.
</li><li>Develop and propose short and long-term strategies to drive top and bottom line/brands sales.</li><li>
Manages business KPIs and team selling behavior in our higher volume stores, while delivering a memorable customer experience.</li><li>
Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training and monthly trends.</li><li>
Plan, implement and oversee in-store promotional events or displays.</li></ul><div> 
Relationships</div><div> 
</div>Internal Relationships: Store team (Store Manager/Director, Supervisor, Beauty Consultants), and Head Office teams.
External Relationships: Clients, Brand Promoters/Managers Brand Trainers, Security, and Cleaning team.<div> 
</div>Do not hesitate to apply if you have&hellip; or if you are &hellip; 
<ul><li>Minimum 5 years of experience in retail with proven successful sales and services in store.
</li><li>Minimum 2 to 3 years&rsquo; experience in team management.
</li></ul><ul><li>3 years in the beauty industry.</li><li>
Advanced skincare knowledge.</li><li>
Bachelor&rsquo;s degree.</li><li>
English &ndash;Advanced level.</li><li>
Arabic is a plus.</li><li>
Digital orientation/analytical skills/business acumen.</li><li>
Excellent communication/public speaking skills.</li><li>
Ability to develop and manage people.</li><li>
Commercial awareness.
</li><li>Strong training &amp; coaching ability on product and services.</li><li>
Intermediate MS Office Skills.</li></ul> 
Here, you will find:<ul><li> 
Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li>
Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li>
Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul></div>

Skincare Manager

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