project manager

sales manager

finance manager

housekeeping supervisor

restaurant manager

duty manager

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25139167<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>Al Messila a Luxury Collection Resort &amp; Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Leading Guest Services Teams</b></p>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul><p><br>
</p><p><b>Maintaining Guest Services and Front Desk Goals</b></p>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li></ul>
<ul><li>Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li></ul>
<ul><li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Serves as a leader in displaying outstanding hospitality skills.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Provides immediate assistance to guests as requested.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li></ul><br>
<p></p>
<p></p><p><b>Implementing Projects and Policies</b></p>
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li></ul>
<ul><li>Manages payroll administration.</li></ul><p><br>
</p><p><b>Conducting Human Resource Activities</b></p>
<ul><li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul>
<ul><li>Uses all available on the job training tools for employees.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Supervises on-going training initiatives and conducts training when appropriate.</li></ul>
<ul><li>Participates in the employee performance appraisal process, providing feedback as needed.</li></ul><p><br>
</p><p><b>Additional Responsibilities</b></p>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Maintains high visibility in public areas during peak times.</li></ul>
<ul><li>Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li></ul>
<ul><li>Performs Front Desk duties in high demand times.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br>
</p><div>
<br>
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Duty Manager

Anantara Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 <br/>
 <br/>
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 <br/>
 <br/>
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Anticipate guest needs, and handle guest inquiries in a helpful and attentive manner.
  </li>
  <li>
   To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Minor Hotel properties.
  </li>
  <li>
   Oversee the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Minor Hotels at all times.
  </li>
  <li>
   Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
  </li>
  <li>
   Proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Minor Hotel experience.
  </li>
  <li>
   Develop a close and harmonious working relationship with all hotel departments.
  </li>
  <li>
   Conduct daily shift briefings/meeting&rsquo;s and pass on all information to team-members.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Qualifications
 <br/>
 <br/>
 Degree in Hospitality Management or similar
 <br/>
 <br/>
 <ul>
  <li>
   Work experience in Middle East in a 4-5 star hotels
  </li>
  <li>
   Work experience in supervisory roles in Front Office
  </li>
  <li>
   Excellent command of English language (both Oral and Written).
  </li>
  <li>
   Arabic language will be an advantage
  </li>
  <li>
   Knowledge of the OPERA Cloud system
  </li>
  <li>
   Highly organized, career and result oriented with the ability to be flexible with hours, days off, assignment and additional duties.
  </li>
  <li>
   Must be able to work well under pressure in a fast paced and constantly changing environment.
  </li>
 </ul>
</div>


Qatar Aviation Services

<div>
 <p>
  <strong>
   <u>
    About the Role
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Lead, support, manage and administer in assigned terminal Zone for all Customer Experience related activities in terminal operations to deliver world class quality and standards of service to all passengers and customer airlines, whilst ensuring the efficient, effective, and optimal deployment of all QAS resources in order to meet the requirement for handling all services, including and not limited to: Customer Experience Services, Check-in, Boarding Gates, Baggage Lost and Found Arrivals, VIP, Customer Care, Porter, Trolley, and any other services as directed by QAS Management. Responsible for planning in advance and coordinating the proactive management of Qatar Aviation Service (QAS) terminal operations to ensure the smooth and efficient handling of all QAS related services at Hamad International Airport in accordance with the Company&rsquo;s polices, and the respective Customer Airline Standard Ground Handling Service Agreement SLAs.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Supporting the Customer Experience Shift Manager in delivering QAS Customer Experience and safety standards excellence across terminal operations (Check-in &amp; Boarding, Trolley and Porterage, Baggage Lost and Found Arrivals, and Customer Care) in various operational Zones (within terminal operations), financial, and administration aspects, and driving excellence in service delivery for QAS in all aspects at Hamad International Airport.
  </li>
  <li>
   Responsible for planning and operating within the approved Customer Experience budgets (for each respective shift).
  </li>
  <li>
   Ensure all Customer incidents are handled with almost care, and that the Escalation Matrix is complied with notifying QAS Senior Management of all irregular airport operations (as set out in the Escalation Matrix), without delay. Assess and evaluate problem root cause analyses and collaborate in updating the SOPs as per company policy and provisions.
  </li>
  <li>
   Assisting Shift Manager, Manager Customer Experience, and HOD in the development and implementation of enhanced terminal operational processes and services which maximize the efficiency and service delivery standards of the operation.
  </li>
  <li>
   Develop staff with good potential for attaining higher level position by regular reviewing of work performance, assigning more challenges tasks and recommending appropriate training.
  </li>
  <li>
   Review Standard Operating Procedures (SOPs) and work Instruction (WI) on a regular basis, and following each incident, and propose the necessary changes as remedial action to ensure operational integrity across the Customer Experience and terminal operations.
  </li>
  <li>
   On monthly basis meets with Officers, Supervisors, and Lead Customer Service Agents to discuss performance results related to the operation and ensure that QAS service standards are consistently measured and met.
  </li>
  <li>
   Provide daily reports to QAS management and perform shift briefings to the duty team on each respective shift perform effective communication on clear shift targets to employee.
  </li>
  <li>
   Investigate, research, conclude, and report incident(s), accident(s), and service lapse(s) involving QAS staff across Curb Side Short Term Car Park (STCP), Employee car park or Entire Passenger Terminal Complex (PTC), in order to develop, select and implement the solutions to overcome the root cause(s) of incident(s), accident(s) and /or service lapse(s).
  </li>
  <li>
   Ensure compliance of QAS Safety and Standard Operating Procedures (SOPs) across the department, and support QAS Human Resources in determining the appropriate fair and consistent disciplinary or corrective action(s) to department staff and/or procedures following the conclusion of an investigation pertaining to an incident, accident, and/or service lapse.
  </li>
  <li>
   Support the Manager Customer Experience, and HOD, with the creation of Key Performance Indicators (KPI&rsquo;s) through their feedback, when there will be any KPIs Matrix revision required.
  </li>
  <li>
   Responsible for the overall performance of the Customer Experience team performance in operations, financial and administration aspects in order to perform as per agreed Service Level Agreements (SLA), and to avoid penalties (as per the targets in the SLA between QAS, QAS customer airlines and/or HIA).
  </li>
  <li>
   Employing Just Culture methodology, ensure the timeous investigation into all incidents (by respective shift), and providing detailed responses to the Customer Relationship Management Team (CRM) regarding all customer queries.
  </li>
  <li>
   Perform safety and security, and Quality and Compliance spot check on QAS resources, workforce, equipment and facilities as well as all passenger terminal facilities, which are utilized by QAS for daily operations.
  </li>
  <li>
   Respond and coordinate QAS resources, in line with the Escalation Matrix, and in conjunction with HOD/ Manager Customer Experience, and Customer Experience Shift Manager to support the response required to any airline/airport emergency situation.
  </li>
  <li>
   Coordinate and accommodate, when possible, as well as maintain positive relationship with other QAS customer airlines&rsquo; representatives, airport authorities and airport agencies to support business objectives.
  </li>
  <li>
   Prepare individual/shift reports highlighting&mdash;clearly and coherently--any incidents or service lapses and share with the Customer Experience Specialist &amp; Manager Customer Experience, for review, and work collaboratively to ensure the appropriate subsequent actions (if any) are taken timeously.
  </li>
  <li>
   Stay up to date with any changes to Customer Experience policies and procedures and ensure compliance.
  </li>
  <li>
   Assist security department with providing feedback for employees reporting to QR premises with inappropriate attire as and when required.
  </li>
  <li>
   Ensure all assigned follow ups are actioned on shift basis for timely closure of issues and highlight critical/unresolved cases to the line manager for further management review.
  </li>
  <li>
   Perform other department duties related to his/her position as directed by the HOD
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Qualifications
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About you
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <u>
   Essential
  </u>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree or Equivalent
  </li>
  <li>
   Minimum 4 years of job-related experience
  </li>
  <li>
   Airport emergency and accident procedures.
  </li>
  <li>
   Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members
  </li>
  <li>
   Expert knowledge of ground handling operational procedures, Airport handling procedures
  </li>
  <li>
   Must possess a strong, decisive and collaborative leadership style
  </li>
  <li>
   Demonstrate the highest standards of integrity, equality and respect.
  </li>
  <li>
   Ability to effectively communicate with clear, concise and consistent messages
  </li>
  <li>
   Ability to train and develop subordinate's skills. Ability to foster teamwork among team members
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <u>
   Preferred
  </u>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Knowledge of Arabic will be an advantage.
  </li>
  <li>
   5 years of relevant managerial experience
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About Qatar Airways Group
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.
 </p>
 <p>
  So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community
 </p>
</div>


Customer Experience Duty Manager

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Operations Control Center Duty Officer
</div></div><div><div>Ref #
</div><div>226162
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 17-Sep-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>We are e looking for someone to manage the Operations Control Centre (OCC), organizing the flow of information being received from internal and external customers and the unit is kept current with up to the minute information. To be able to communicate changes affecting airline planned scheduled operations to all parts of the business in a timely manner.</p>
<p><b>Key Responsibilities:</b></p>
<ul><li>To manage the Operations Control Centre (OCC) functions by monitoring and actioning the flow of information being received by email, telex, telephone and radio, from internal and external customers.</li>
<li>To monitor Airline operations, ensuring aircraft changes, delayed flights and meal order information is promptly passed to all unit sections.</li>
<li>To monitor processing of all Adhoc aircraft operations, Terminal Lounge and Amiri flight orders.</li>
<li>To ensure that the QR IT Systems manned by Operations Control Centre (OCC) are functioning and to initiate contingency plans for system failures.</li>
<li>To oversee that Non QR daily airline schedules, Qatar Airways Cargo daily airline schedules and unit master daily flight schedules are published accurately and in a timely manner</li>
<li>To oversee the management of the QAIZEN Software System within the Operations Control Centre, monitoring the system throughout the unit.</li>
<li>To regularly review the QACC Catering Software Systems making recommendations for process change and development to management.</li>
<li>To coordinate the accurate provision of worksheets and material requisitions from the Planning/ Forecasting software.</li>
<li>To ensure that the customer airlines Galley Loading Plans and inflight Service Briefs are accurately filed and circulated within the unit.</li>
<li>To attend the daily Qatar Airways Operations Control Centre (QR OCC) On Time Performance (OTP) Meeting; to give feedback to the Operations Control Centre Team and management, on Qatar Airways operational issues that affect QACC unit operations.</li>
<li>To facilitate Operational Projects, in liaison with the Duty Manager and OCC Manager.</li>
<li>To deputize for the Duty Manager - Operations Control Centre, in all matters, when the former is not on duty.</li>
</ul><p><b>Be part of an extraordinary story</b><br>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.</p>
<p>Join us as we dare to achieve what&rsquo;s never been done before. Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><ul><li>Bachelors Degree or equivalent</li>
</ul><p><b>Preferred</b></p>
<ul><li>HACCP Certificate desirable</li>
<li>Airline Security Trained</li>
</ul><p><b>Previous Experience</b></p>
<ul><li>Specialist - minimum 4 years of job-related experience required</li>
</ul><p><b>Job Specific Skills:</b></p>
<ul><li><b>Essential</b>
<ul><li>Meeting deadlines and operational emergencies</li>
<li>Computer literate; MS Office, Word, Outlook, Excel (Advanced), PowerPoint, Access</li>
<li>Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.</li>
</ul></li><li><b>Preferred</b>
<ul><li>Practical and technical knowledge</li>
<li>Experience with Flight Schedules</li>
<li>SITA text Operations</li>
<li>Dispatch Procedure Management</li>
<li>Airline Security procedures</li>
</ul></li></ul><p><b>About Qatar Airways Group:</b> Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
<br>
<b>How to apply:</b> If you&rsquo;re ready to transform how millions of global users connect, explore, and transact then apply now by uploading your CV and completing our quick application form</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=226162</div></div></div></div></div></div></div></div>

Operations Control Center Duty Officer

Kempinski Hotels

<div>
 <p>
  <strong>
   Application Deadline:
  </strong>
  30 September 2025
 </p>
 <p>
  <strong>
   Department:
  </strong>
  Food &amp; Beverage
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Qatar - Doha
  <br/>
  <br/>
 </p>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 To produce an outstanding guest experience within the outlet concept by managing a service team in cooperation with the culinary team. The Restaurant General Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximises profit.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 - Responsible to Head of Department/ Assistant Head of Department.
 <br/>
 - Responsible for Assistant Restaurant / Outlet Manager, Restaurant Supervisor, Restaurant Head Waiter / Waitress, Waiter / Waitress, Host / Hostess, Outlet Cashier.
 <br/>
 - Set an example by reporting to duty punctually wearing business attire according to the hotels dress code &amp; Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
 <br/>
 - Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
 <br/>
 - Ensure that the place of work and surrounding area is kept clean and organised at all times.
 <br/>
 - Execute and demand the team to execute the highest level of service and set-up standards at all times.
 <br/>
 - Be knowledgeable of all services and products offered by the hotel.
 <br/>
 - Understand thoroughly the concept of the outlet and train all employees of the outlet in regards to the concept.
 <br/>
 - Set an example in terms of service, products and guidance of the team that reflects the concept.
 <br/>
 - Actively participate in menu design in cooperation with the outlet Head Chef and Chef Sommelier / Sommelier.
 <br/>
 - Organise tastings of daily dishes and new menus.
 <br/>
 - Know the restaurant scene and gastronomic character of the destination and be recognized in the market.
 <br/>
 - Perform up selling for all items offered by the department assigned as well as offering alternatives.
 <br/>
 - Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
 <br/>
 - Produce reports and analysis of the outlet and present report in the monthly performance meeting.
 <br/>
 - Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
 <br/>
 - Assist in preparation of the outlet&rsquo;s budget.
 <br/>
 - Conduct monthly inventory of operating supplies and equipment together with the stewarding department.
 <br/>
 - Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required.
 <br/>
 - Identify errors and correct them as required during set-up, service and breakdown of operations.
 <br/>
 - Implement a flexible work schedule based on business patterns.
 <br/>
 - Establish a pool of qualified and trained full and part time employees in conjunction with the hotel&rsquo;s People Services Department.
 <br/>
 - Ensure an effective payroll control through a flexible work force maximizing the utilization of part time employees and closely cooperating with other Food &amp; Beverage departments.
 <br/>
 - Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
 <br/>
 - Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings.
 <br/>
 - Manage daily or weekly meetings with the kitchen team and fostering team work to constantly develop the restaurant / outlet for more success.
 <br/>
 - Attend all required trainings as described by the department.
 <br/>
 - Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
 <br/>
 - Report incidents that require disciplinary actions immediately to the Head of Department.
 <br/>
 - Prepare and review outlet&rsquo;s operations manual updates annually in accordance with the Assistant Head of Department.
 <br/>
 - Constantly improve the product quality by sourcing the best available products.
 <br/>
 - Support activities and cooperation with the suppliers.
 <br/>
 - Monitor and constantly improve quality and guest satisfaction of the outlet with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).
 <br/>
 - Organise all required outlet specific trainings as described by the department.
 <br/>
 - Undertake reasonable tasks and secondary duties as appointed by the Head of Department.
 <br/>
 - Respond to any changes in the department as dictated by the hotel management.
 <br/>
 - Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest.
 <br/>
 - Ensure that the opening and closing procedures established for the outlet are followed.
 <br/>
 - Act as Food &amp; Beverage Duty Manager during the absence of the Food &amp; Beverage Head of Department and Assistant Head of Department.
 <br/>
 - Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.
 <br/>
 <br/>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 - Strong Food &amp; Beverage knowledge
 <br/>
 - Customer Resolution skills
 <br/>
 - Team Training skills
 <br/>
 - Appraisal training
 <br/>
 - Up selling skills
 <br/>
 - Strong personality
 <br/>
 - Ability to drive the team to provide high level of service and consistency
 <br/>
 - BA/BSc in Hospitality Management or related field, preferably from hotel school
 <br/>
 - Minimum 2 year in F&amp;B management role
 <br/>
 - Ability to work and communicate in a multinational environment
 <br/>
 - Ability to operate computer and office equipment
 <br/>
 - Proficiency in Excel and Word
 <br/>
 - Excellent written and verbal communication skills
 <br/>
 <br/>
 <strong>
  About Kempinski
  <br/>
  <br/>
 </strong>
 Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential.
 <br/>
 Embrace an experience as individual as you are!
 <br/>
</div>


Restaurant General Manager - Public House

<div><div><div><div><div><div><div><div>Job title
</div><div>CCTV Operator - Qatar Duty Free
</div></div><div><div>Ref #
</div><div>226787
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Customer Service
</div></div><div><div><ul><li>Closing date: 29-Sep-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role</b></p><p>
</p><p>The CCTV Operator is responsible of Monitoring QDF areas and premises through the use of Closed Circuit (CCTV) and access control systems, liaising with supervisors, management, Police, MOI, Qatar Airways Security, Airport Security and other agencies as necessary. Through CCTV surveillance observe behaviours to protect people and identify individuals who may cause loss or damage to QDF product and property. Identification and escalation of breaches and concerns in relation to health and safety and operational compliance.</p><p>
</p><ul><li> CCTV monitoring of QDF premises to detect and prevent any acts that may leads to business loss such as shop lifting both external and internal.</li><li> Reporting and escalation of security and health &amp; safety incidents identified from CCTV surveillance through to shift supervisor and officer.</li><li> Support investigations through the use of CCTV.</li><li> Observe behaviours to identify individuals who may cause loss or damage to QDF its assets and products.</li><li> Ensure the safety and security of all business partners through use of CCTV.</li><li> Monitor, identify and investigate POS activity, liaising with security supervisor / officer and duty managers to escalate issues and concerns.</li><li> Monitor performance of third-party security contractors escalating concerns to supervision and management.</li><li> Contact with MOI, immigration authority, customs, airport security and other external agencies when required in relation to security and safety matters.</li><li> Proactively monitor the sales floor for external or internal issues without use of CCTV.</li><li> Build successful, professional business relationships with all QDF staff.</li><li> Monitor staff activity to identify potential security and compliance matters ensuring rules and regulations of QDF and QR security directives and procedures are adhered to.</li><li> Make initial enquires and reports relating to loss and damage, collate evidence and provide evidential records and witness statements as and when required.</li><li> Operate and monitor all systems within the control centre in an efficient manner ensuring that all work is undertaken in line with the operating procedures, legislation and the codes of practice.</li><li> Record all events and actions taken in a clear, legible and accurate written format.</li><li> Provide a clear and efficient radio and telephone answering service and deal efficiently with all enquiries.</li><li> Assist in handling incidents as directed or required by the security supervisor.</li><li> Assist in evacuation of the Premises, firefighting and other emergencies as directed by the authorized HIA representative.</li><li> Follow protocols for maintaining the security of the CCTV Control Room and its facilities.</li></ul><p><b>
</b></p><p><b>Be part of an extraordinary story</b><br>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.</p><p>
Join us as we dare to achieve what&rsquo;s never been done before.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><p>
The successful candidate will have the following:</p><ul><li> High School Qualification with Minimum 1 year of job-related experience or Bachelor's Degree or Equivalent with No prior job-related work experience.</li><li> Knowledge of reporting procedures</li><li> Fluency in English is crucial</li><li> Confidentiality and integrity are essential</li><li> Must be in good health and have a good level of general fitness due to the physical demands of the job</li><li> An ability to work well within a busy team as well as independently is a fundamental requirement. Proven ability to deal tactfully and effectively with people at all levels within the organisation, external agencies, contractors and members of the general public.</li></ul><p>
</p><p>Job Specific Skills:</p><ul><li> Previous retail experience</li><li> CCTV and Access Control experience</li></ul><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.</p><p>
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=226787</div></div></div></div></div></div></div></div>

CCTV Operator - Qatar Duty Free

Candidzone

<p>Hiring - facility maintenance project</p><p><b>Location</b>: Musheireb, Qatar<br/><b>Project Type</b>: Facility Maintenance</p><p><b>Duration</b>: 2 months +<br/><b>Working Days</b>: 6 days/week<br/><b>Start</b>: <b>Immediate Joiners Only</b></p><p><b>Below Position </b></p><p><b>MEP Engineer 1 Opening with 8 Hours duty </b></p><p><b>HVAC Control Technician -5 Opening with 12 Hours duty </b></p><p><b>HVAC TAB Technician- 2 Opening with 12 Hours duty </b></p><p><b>MEP Supervisor -7 Opening with 12 Hours duty </b></p><p><b>Civil Supervisor- 5 Opening with 12 Hours duty </b></p><p><b>HVAC Technician- 3 Opening with 12 Hours duty </b></p><p><b>Plumber- 7 Opening with 12 Hours duty </b></p><p><b>Electrician- 10 Opening with 12 Hours duty </b></p><p><b>MEP Technician- 18 Opening with 12 Hours duty </b></p><p>Interested candidates send your CV to:</p><p>WhatsApp: Caren +97430662111</p><p>Email id c.caren@candidzone.net</p><p>Job Types: Full-time, Temporary</p>

Hiring Now :-facility maintenance project(Technician role) - 2months +

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Restaurant General Manager - Public House

CCTV Operator - Qatar Duty Free

Hiring Now :-facility maintenance project(Technician role) - 2months +