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desktop support engineer – level 2

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it support engineer

desktop support engineer

Omega/Naseem Medical Billing & Collection Services

We are Hiring: Desktop Support EngineerFull-Time | Night Shift | Minimum 2+ Year Experience RequiredQualification: Minimum BachelorLocation: RawalpindiKey Responsibilities:&middot; Troubleshoot hardware, software, and network-related issues.&middot; Install, configure, and maintain desktop systems and applications.&middot; Ensure system security and perform regular updates/backups.&middot; Provide timely technical support to end-users (in person &amp; remote).&middot; Maintain IT inventory and documentation of technical issues.&middot; Assist in setting up new workstations, printers, and office network devices.Job Type: Full-timeWork Location: In personExpected Start Date: 01/11/2025

Desktop Support Engineer

NEXGN TECHNOLOGIES

Job Requirement: Desktop Support Engineer &ndash; Level 2Job Title:Location: Rawalpindi / KhannapulJob Type: Full-time / On-siteJob Summary:We are looking for an experienced Desktop Support Engineer &ndash; Level 2 to provide advanced technical support for desktops, laptops, network devices, and IT systems. The ideal candidate will have strong troubleshooting skills, excellent communication, and the ability to work independently while handling escalated issues from Level 1 support.Key Responsibilities:Technical Support &amp; Troubleshooting<ul><li>Provide L2 technical support for Windows &amp; macOS workstations.</li><li>Troubleshoot hardware issues: desktops, laptops, printers, scanners, monitors.</li><li>Troubleshoot software issues: operating systems, MS Office, email clients, business apps.</li><li>Resolve network problems related to LAN, Wi-Fi, IP addressing, DNS/DHCP.</li><li>Handle VPN connectivity issues and remote access support.</li><li>Support Active Directory tasks: password resets, group policy issues, user profile problems.</li><li>Perform OS installation, system imaging, and software deployment.</li></ul>System &amp; Security Support<ul><li>Perform updates, patches, and antivirus checks.</li><li>Ensure endpoint security compliance.</li><li>Configure and manage Microsoft 365 or G Suite accounts.</li><li>Manage backup of user data where required.</li></ul>Escalations &amp; Documentation<ul><li>Take ownership of escalated L1 tickets and ensure timely resolution.</li><li>Document issues, fixes, and maintain SOPs/knowledge base.</li><li>Escalate unresolved issues to Level 3 or Infrastructure teams when necessary.</li></ul>Hardware &amp; Asset Management<ul><li>Maintain inventory of IT equipment and accessories.</li><li>Assist in procurement of new hardware/software.</li><li>Perform preventive maintenance of systems and peripherals.</li></ul>Required Skills &amp; Qualifications:Technical Skills<ul><li>Strong knowledge of Windows 10/11, macOS, and basic Linux commands.</li><li>Hands-on experience with Active Directory, Group Policies, DNS, DHCP.</li><li>Experience with Office 365, Outlook support, Teams, OneDrive.</li><li>Understanding of LAN/WAN concepts, IP networking, routers, switches.</li><li>Experience with ticketing systems (Autotask, Jira, Zendesk, Freshdesk, etc.)</li><li>Good understanding of security best practices and antivirus tools.</li></ul>Soft Skills<ul><li>Strong communication and customer service mindset.</li><li>Ability to troubleshoot independently and under pressure.</li><li>Good documentation and reporting abilities.</li><li>Positive attitude, professional behavior, and teamwork.</li></ul>Education &amp; Certifications (Preferred but Not Mandatory):<ul><li>Bachelor&rsquo;s degree in Computer Science / IT or relevant diploma.</li><li>CompTIA A+, CompTIA Network+, Microsoft MCP/MD-100/MD-101, ITIL Foundation.</li></ul>Work Environment &amp; Benefits:<ul><li>8-hour shift (timings as per company policy).</li><li>Friendly workspace with collaborative team.</li><li>Market-competitive salary &amp; performance bonuses.</li><li>Professional training and career growth opportunities.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Desktop Support Engineer – Level 2

CareCloud

<div></div><div>Department: SOMOS Experience: 4 YearsDeadline: December 20, 2025Location: Rawalpindi, Pakistan<div><h4 class="jobSectionHeader">
Job Profile</h4><div></div><div><ul>
<li>Strong knowledge of software QA methodologies, tools, and processes.</li>
<li>Strong experience in testing desktop and web applications</li>
<li>Experience in testing telecom and billing applications or similar domain</li>
<li>Proficiency in programming languages such as Java, Python, or JavaScript for automation scripting.</li>
<li>Experience in writing basic SQL queries</li>
<li>Excellent problem-solving, debugging, and analytical skills.</li>
<li>Effective communication and documentation skills.</li>
<li>Proven experience with test automation frameworks (e.g., Selenium, JUnit, TestNG).</li>
<li>Experience in working with CI/CD tools like Azure DevOps, GitHub or similar.</li>
<li>Experience in working with US clients is a plus</li>
<li>Excellent written and spoken English skills</li>
</ul>
</div><div></div><div><h4 class="jobSectionHeader">Tools / Skills</h4><div></div><div><ul>
<li>SQL</li>
<li>JIRA</li>
<li>Agile</li>
<li>Azure DevOps</li>
<li>GitHub</li></ul></div></div></div></div>
 <div><h5 class="jobSectionHeader">Additional Information</h5><div><div><div>
Total Position(s)
</div><div>1 Positions</div></div><div><div>
Gender</div><div>
Does not matter</div></div><div><div>
Minimum Education</div><div>
Bachelors Degree</div></div><div><div>
Degree Title</div><div>
Bachelors Degree</div></div><div><div>
Shift</div><div>
Morning</div></div><div><div>
Nature of Job</div><div>
Work From Office</div></div></div></div>

QA Lead

Great Pickup Ltd

Location: Pakistan Position: Full-Time Experience Required: Minimum 5 years Software Expertise: QuickBooks (Expert Level)Neyum Technologies Pakistan is looking for an experienced and detail-oriented Bookkeeper to join our growing finance team. The ideal candidate will have a strong command of QuickBooks, excellent organisational skills, and a solid understanding of accounting principles.Key Responsibilities<ul><li>Manage day-to-day bookkeeping operations, including data entry, account reconciliation, and financial record maintenance.</li><li>Handle accounts payable and receivable.</li><li>Prepare monthly financial statements and reports.</li><li>Maintain accurate ledgers and ensure compliance with accounting standards.</li><li>Assist with budgeting, forecasting, and cash-flow tracking.</li><li>Work closely with the finance and management teams to ensure smooth financial operations.</li></ul>Requirements<ul><li>Minimum 5 years of professional bookkeeping experience (Pakistan-based applicants only).</li><li>Expert-level proficiency in QuickBooks (online and/or desktop).</li><li>Strong understanding of accounting principles, ledgers, and financial reporting.</li><li>Excellent attention to detail and ability to manage multiple tasks.</li><li>Strong communication skills and professionalism.</li><li>Ability to work independently and meet deadlines.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Bookkeeper

Eraxon IT Solutions

Timing: Night Shift (8 PM - 5AM) (onsite)Experience: 5+ Years (industrial experience)Location: On-siteJob Type: Full-timeAbout the RoleWe are seeking a skilled and detail-oriented Power BI Developer with hands-on experience in Microsoft Fabric, Data Lake, OneLake Security, and enterprise-level BI solutions. The ideal candidate will be responsible for developing, optimizing, and maintaining scalable data models, reports, and dashboards to support business decision-making.Key Responsibilities<ul><li>Design, build, and optimize Power BI dashboards, reports, and data models.</li><li>Work extensively with Microsoft Fabric to build end-to-end data solutions.</li><li>Manage and maintain Data Lake architecture and integrations.</li><li>Implement and monitor OneLake Security best practices for data governance and compliance.</li><li>Configure and manage Power BI Gateways for secure data access.</li><li>Translate business requirements into technical specifications and deliver actionable insights.</li><li>Ensure data accuracy, performance optimization, and report automation.</li><li>Collaborate with cross-functional teams including Data Engineering, IT, and Business stakeholders.</li></ul>Required Skills &amp; Qualifications<ul><li>Proven experience as a Power BI Developer (5+ years preferred).</li><li>Strong expertise in Microsoft Fabric, including Data Engineering and Real-Time Analytics.</li><li>Hands-on experience with Azure Data Lake &amp; Delta Lake environments.</li><li>Knowledge of OneLake Security, data permissions, and governance models.</li><li>Proficiency with Power BI Desktop, DAX, Power Query, and Dataflows.</li><li>Experience configuring and managing Power BI Gateways.</li><li>Understanding of data modeling (star schema, snowflake), ETL concepts, and data best practices.</li><li>Strong analytical, troubleshooting, and communication skills.</li></ul>Nice-to-Have<ul><li>Experience with Azure Synapse, ADF, or other cloud data services.</li><li>Knowledge of Python, SQL, or ETL tools.</li><li>Experience working in Agile environments.</li></ul>Location:Eraxon IT Solutions, 2nd Floor, al-sheik Plaza, Near shell pump, Adyala Rd, RawalpindiSee us on Google Mapshttps://maps.app.goo.gl/TRWiFBpZkC22NpiF9Job Type: Full-timePay: From Rs160,000.00 per monthExperience:<ul><li>Industry: 4 years (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

Power BI Developer

DELTA

<ul><li>Working with spreadsheets, sales and purchase ledgers and journals.</li><li>Recording and filing cash transactions.</li><li>Controlling credit and chasing debt.</li><li>Invoice processing and filing.</li><li>Processing expense requests for the accountant to approve.</li><li>Bank reconciliation.</li><li>Liaising with third party providers, clients and suppliers.</li><li>Updating and maintaining procedural documentation</li><li>Ability to work as part of a team and take direction accurately.</li><li>Analytical thinker and problem solver.</li><li>Competent IT skills, particularly proficiency with spreadsheet software.</li><li>High level of accuracy.</li><li>Extremely organised in a manner that is easily read by others.</li><li>Trustworthy and discreet when dealing with confidential information.</li><li>Administrative skills.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs85,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi Satellite Town: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your Salary Expectation</li><li>Are you efficient in MS Office? All Versions - List the Formulas in Excel you are Expert in</li><li>How many Years of Professional Experience you have in QB Desktop</li><li>How many years of Professional Experience Do You have in QB Online</li><li>Are you expert in Manual Work like Writing Cheques, Filling Forms etc</li></ul>Education:<ul><li>Master's (Preferred)</li></ul>Experience:<ul><li>Accounts: 5 years (Preferred)</li></ul>Work Location: In person

Acounting Offcer

chemical pvt. limited

Aftersales EngineerLocation RawalpindiThe incumbent should be a Bachelor Degree in the Mechanical /Electrical/Electronics field, having 1-3 years experience in same filed with any manufacturing industry.<ul><li>Technical Support</li><li>Diagnostics &amp; Troubleshooting</li><li>Installation &amp; Commissioning</li><li>Customer Training</li><li>Documentation &amp; Feedback</li><li>Warranty Management</li></ul>Interested candidates may apply at farasatmateen@gmail.com with email subject via whatsapp 0333-3537485.Job Type: Full-timeWork Location: In person

Aftersales Engineer

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