customer support representative Jobs in Rawalpindi

customer support representative

ai engineer

automation engineer

desktop support engineer – level 2 Jobs in Rawalpindi

desktop support engineer – level 2

technical csr's customer support Jobs in Rawalpindi

technical csr's customer support

desktop support engineer

Omega/Naseem Medical Billing & Collection Services

We are Hiring: Desktop Support EngineerFull-Time | Night Shift | Minimum 2+ Year Experience RequiredQualification: Minimum BachelorLocation: RawalpindiKey Responsibilities:&middot; Troubleshoot hardware, software, and network-related issues.&middot; Install, configure, and maintain desktop systems and applications.&middot; Ensure system security and perform regular updates/backups.&middot; Provide timely technical support to end-users (in person &amp; remote).&middot; Maintain IT inventory and documentation of technical issues.&middot; Assist in setting up new workstations, printers, and office network devices.Job Type: Full-timeWork Location: In personExpected Start Date: 01/11/2025

Desktop Support Engineer

NEXGN TECHNOLOGIES

Job Requirement: Desktop Support Engineer &ndash; Level 2Job Title:Location: Rawalpindi / KhannapulJob Type: Full-time / On-siteJob Summary:We are looking for an experienced Desktop Support Engineer &ndash; Level 2 to provide advanced technical support for desktops, laptops, network devices, and IT systems. The ideal candidate will have strong troubleshooting skills, excellent communication, and the ability to work independently while handling escalated issues from Level 1 support.Key Responsibilities:Technical Support &amp; Troubleshooting<ul><li>Provide L2 technical support for Windows &amp; macOS workstations.</li><li>Troubleshoot hardware issues: desktops, laptops, printers, scanners, monitors.</li><li>Troubleshoot software issues: operating systems, MS Office, email clients, business apps.</li><li>Resolve network problems related to LAN, Wi-Fi, IP addressing, DNS/DHCP.</li><li>Handle VPN connectivity issues and remote access support.</li><li>Support Active Directory tasks: password resets, group policy issues, user profile problems.</li><li>Perform OS installation, system imaging, and software deployment.</li></ul>System &amp; Security Support<ul><li>Perform updates, patches, and antivirus checks.</li><li>Ensure endpoint security compliance.</li><li>Configure and manage Microsoft 365 or G Suite accounts.</li><li>Manage backup of user data where required.</li></ul>Escalations &amp; Documentation<ul><li>Take ownership of escalated L1 tickets and ensure timely resolution.</li><li>Document issues, fixes, and maintain SOPs/knowledge base.</li><li>Escalate unresolved issues to Level 3 or Infrastructure teams when necessary.</li></ul>Hardware &amp; Asset Management<ul><li>Maintain inventory of IT equipment and accessories.</li><li>Assist in procurement of new hardware/software.</li><li>Perform preventive maintenance of systems and peripherals.</li></ul>Required Skills &amp; Qualifications:Technical Skills<ul><li>Strong knowledge of Windows 10/11, macOS, and basic Linux commands.</li><li>Hands-on experience with Active Directory, Group Policies, DNS, DHCP.</li><li>Experience with Office 365, Outlook support, Teams, OneDrive.</li><li>Understanding of LAN/WAN concepts, IP networking, routers, switches.</li><li>Experience with ticketing systems (Autotask, Jira, Zendesk, Freshdesk, etc.)</li><li>Good understanding of security best practices and antivirus tools.</li></ul>Soft Skills<ul><li>Strong communication and customer service mindset.</li><li>Ability to troubleshoot independently and under pressure.</li><li>Good documentation and reporting abilities.</li><li>Positive attitude, professional behavior, and teamwork.</li></ul>Education &amp; Certifications (Preferred but Not Mandatory):<ul><li>Bachelor&rsquo;s degree in Computer Science / IT or relevant diploma.</li><li>CompTIA A+, CompTIA Network+, Microsoft MCP/MD-100/MD-101, ITIL Foundation.</li></ul>Work Environment &amp; Benefits:<ul><li>8-hour shift (timings as per company policy).</li><li>Friendly workspace with collaborative team.</li><li>Market-competitive salary &amp; performance bonuses.</li><li>Professional training and career growth opportunities.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Desktop Support Engineer – Level 2

The Smart Object

About the RoleWe&rsquo;re looking for a skilled Flutter Developer to join our team and help build a high-performance e-classified mobile app (iOS &amp; Android). If you&rsquo;re passionate about clean code, seamless UI, and scalable mobile solutions, we&rsquo;d love to hear from you!Key Responsibilities✔ Develop, test, and maintain our Flutter-based e-commerce app.✔ Integrate payment gateways (Stripe, PayPal, Razorpay).✔ Implement Firebase services (Auth, Firestore, Remote Config, Analytics).✔ Work with REST APIs (Dio/Retrofit) and optimize performance.✔ Add real-time chat (Firebase/Socket.IO) and push notifications (FCM).✔ Monetize the app using Google AdMob (banner, interstitial, rewarded ads).✔ Ensure smooth Play Store &amp; App Store deployments.Must-Have Skills✔ 2+ years of Flutter &amp; Dart experience (with published apps).✔ Strong knowledge of state management (Bloc, Provider, Riverpod).✔ Experience with Firebase (Auth, Firestore, Remote Config, Crashlytics).✔ Hands-on with payment gateway integrations (Stripe, PayPal, etc.).✔ Proficient in REST API integration &amp; error handling.✔ Familiarity with Google AdMob &amp; ad optimization.✔ Understanding of CI/CD (Fastlane, GitHub Actions).Nice-to-Have Skills✔ Experience with GraphQL, WebSockets, or AWS Amplify.✔ Knowledge of Flutter Web/Desktop for future expansion.✔ Previous work on e-commerce/classified/marketplace apps.How to Apply?If you&rsquo;re a Flutter pro with a knack for building polished apps:Apply with:<ul><li>Your LinkedIn/GitHub profile.</li><li>Links to published apps (Play Store/App Store).</li><li>A brief note on your experience with Firebase &amp; payments.</li></ul>Please fill out this 5-minute screening form to help us evaluate your fit: https://forms.gle/nvXNcKg65XmoArgJA&amp;Email your resume to: Hr@thesmartobject.com / smartobjecthr@gmail.com(Subject: &ldquo;Flutter Developer Application&rdquo;).Job Type: Full-timePay: Rs1.00 - Rs10.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Flutter development: 2 years (Preferred)</li></ul>Work Location: In person

Flutter Developer (Full-Time/Remote) – Join Our Team!

Aridian Technologies

Job Summary:We are seeking a motivated junior data engineer with at least 1 year of hands-on experience in data engineering, pipelines, and database management. The ideal candidate will have strong problem-solving skills, a solid foundation in data tools, and the willingness to grow in a fast-paced environment.Key Responsibilities<ul><li>Design, build, and maintain ETL pipelines</li><li>Work with structured and unstructured datasets for analysis and reporting</li><li>Develop and optimize SQL queries and stored procedures</li><li>Collaborate with data analysts and data scientists to ensure smooth data flow</li><li>Support in maintaining data quality, governance, and documentation</li><li>Troubleshoot issues in data workflows and propose improvements</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Computer Science, Data Engineering, IT, or related field</li><li>1+ year of experience as a Data Engineer (or in a related role)</li><li>Key Responsibilities</li><li>Design, develop, and maintain end-to-end ETL pipelines using Python, Airflow, DBT, and API integrations</li><li>Extract and transform data from multiple sources including Salesforce, APIs, and relational databases into BigQuery and Snowflake</li><li>Optimize data models and warehouse performance, reducing query latency and improving scalability</li><li>Build and maintain interactive dashboards using Power BI, Tableau, and Looker Studio</li><li>Automate reporting and workflows using Python, SQL, and Excel VBA to reduce manual effort</li><li>Ensure data quality, accuracy, and pipeline reliability, maintaining high uptime</li><li>Perform ad-hoc analysis to support business and operational decision-making</li><li>Collaborate with cross-functional teams to translate business requirements into technical solutions</li><li>Support cloud data infrastructure on GCP and AWS (BigQuery, Dataflow, S3, Lambda, Glue)</li><li>Follow best practices for version control, deployment, and documentation using Git and Docker</li></ul>What We Offer<ul><li>Competitive salary and benefits package</li><li>Opportunity to work with a skilled data team</li><li>Learning and career growth opportunities</li><li>Exposure to real-world data challenges and modern technologies</li></ul>Job Type: Full-timeWork Location: In person

Junior Data Engineer

HR viewpoint

Sales &amp; Service Engineer for our client Medical Diagnostic Firm (Medical Device).Urgently Required Sales &amp; Service EngineerLocation: Rawalpindi, Pakistan.Experience: Minimum 3 to 4 years of experience in the relevant field &amp; tenders.Qualification: Biomedical Engineer or equivalentWhat we offer:Exciting opportunity for career growth.A collaborative and innovative work environment.Attractive salary package, fuel, company-maintained car, E.O.B.I, life insurance, medical with fringe benefits.Drop off resume at Careers@hrviewpoint.com(please note only shortlisted candidates will be contacted)Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Sales & Service Engineer for our client Medical Diagnostic Firm (Medical Device).

Pak German Engineers

PLEASE CLEARLY READ THE JD BEFORE APPLYINGJob Description &ndash; Senior EngineerLocation: Islamabad (Northern Region Office) Company: Pak German Engineers (PGE) Department: Engineering / Projects Reports To: Regional Head &ndash; Northern RegionAbout Pak German Engineers (PGE):Pak German Engineers is a leading provider of Traffic Management Systems, Road Safety Products, Automation Solutions, and Smart Infrastructure since 1990. We specialize in Intelligent Traffic Controllers, LED Traffic Lights, Pedestrian Signals, Parking Systems, Radar Speed Signs, Automatic Doors, and Renewable Energy Solutions. Our mission is to deliver innovative, reliable, and eco-friendly technologies to government and private clients across Pakistan and beyond.Position Overview:The Senior Engineer will play a key role in managing, executing, and delivering PGE&rsquo;s projects in Islamabad and the Northern Region. This role demands strong technical expertise, site supervision, project coordination, and client liaison skills. The Senior Engineer will also guide junior engineers/technicians and ensure compliance with PGE&rsquo;s quality and safety standards.Key Responsibilities:<ul><li>Project Execution &amp; Supervision:</li><li>Lead installation, commissioning, and maintenance of Traffic Signals, Parking Systems, Automatic Doors, and road saftey solutions.</li><li>Prepare and monitor project schedules, ensuring timely completion within scope and budget.</li><li>Supervise on-site teams, contractors, and subcontractors.</li><li>Technical Leadership:</li><li>Review project drawings, BOQs, and technical documentation.</li><li>Provide technical solutions to site challenges.</li><li>Ensure compliance with engineering standards, safety codes, and client specifications.</li><li>Client &amp; Stakeholder Coordination:</li><li>Serve as the primary technical point of contact for clients, consultants, and government officials.</li><li>Conduct site surveys and present technical solutions.</li><li>Assist the Regional Head in technical discussions and proposal preparation.</li><li>Team Management:</li><li>Mentor and train junior engineers, technicians, and support staff.</li><li>Assign tasks, monitor progress, and evaluate performance.</li><li>Reporting &amp; Documentation:</li><li>Prepare project progress reports, site inspection notes, and as-built documentation.</li><li>Ensure proper documentation of testing, commissioning, and handover.</li></ul>Qualifications &amp; Skills:<ul><li>Education: Bachelor&rsquo;s in Electrical / Electronics / Mechatronics Engineering (PEC registration preferred).</li><li>Experience: Minimum 5&ndash;7 years in Traffic Engineering, Automation, or related infrastructure projects.</li><li>Technical Skills:</li><li>Knowledge of Traffic Signal Systems, Parking Systems, Access Control, and Solar Power Systems.</li><li>Hands-on experience with controllers, sensors, wiring, networking, and automation systems.</li><li>Familiarity with government tendering, BOQs, and site compliance.</li><li>Soft Skills:</li><li>Strong leadership and communication abilities.</li><li>Client-facing confidence, problem-solving mindset.</li><li>Ability to manage multiple projects simultaneously.</li></ul>Compensation &amp; Benefits:<ul><li>Competitive salary based on experience.</li><li>Performance-based incentives.</li><li>Fuel/transport allowance for site visits.</li><li>Growth opportunities in a nationwide and international expansion environment.</li></ul>Job Type: Full-timePay: Rs75,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>After carefully reviewing the Job Description, please describe how your past experience and technical skills (especially in traffic management systems, automation, or project execution) make you a strong fit for this role at Pak German Engineers?</li><li>Do you have experience working with government departments, consultants, or contractors on technical projects in Pakistan?</li><li>Have you previously led or supervised on-site installation/commissioning of traffic signals, automation systems, or Road Saftey solutions?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Senior Project Engineer/Manager

Tech Solutions Pro

We&rsquo;re Hiring &ndash; AI Engineer (2&ndash;3 Years Experience)Location: OnsiteEmployment Type: Full-time---About the Role,We&rsquo;re looking for a passionate AI Engineer to join our team. You&rsquo;ll help implement AI in our products, client projects, and internal processes by designing, building, and deploying innovative AI solutions.---Key Responsibilities,Design, build, and deploy AI/ML models for real-world use cases.,Research and implement state-of-the-art AI techniques (NLP, Computer Vision, Generative AI, etc.).,Collaborate with teams to identify opportunities for AI-driven innovation.,Fine-tune and optimize models for performance and cost.,Develop APIs/microservices for AI model integration.,Monitor and maintain deployed models for scalability &amp; reliability.,Stay updated with the latest advancements in AI/ML.,---Requirements,2&ndash;3 years experience as an AI/ML Engineer, Data Scientist, or similar.,Strong in Python, ML frameworks (TensorFlow, PyTorch, Scikit-learn).,Experience with NLP, Computer Vision, or Generative AI.,Familiarity with cloud platforms (AWS, GCP, Azure).,Knowledge of APIs, Docker, Kubernetes for deployment.,Strong problem-solving and analytical skills.,---Nice to Have,Experience with LLMs (LangChain, Hugging Face, OpenAI APIs).,Knowledge of MLOps for deployment/monitoring AI systems.,Exposure to prompt engineering and fine-tuning LLMs.,---What We Offer,Work on cutting-edge AI projects across multiple domains.,A culture of innovation and continuous learning.,Competitive salary &amp; growth opportunities.,Collaborative environment with talented engineers.Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

AI Engineer

Explore 203+ Desktop support engineer in Rawalpindi this December. Find roles across top companies and apply now to boost your career.