customer sales representative Jobs in Rawalpindi

customer sales representative

call centre representative Jobs in Rawalpindi

call centre representative

customer care representative (ccr) – female candidates only Jobs in Rawalpindi

customer care representative (ccr) – female candidates only

customer experience (cx) / customer care representative Jobs in Rawalpindi

customer experience (cx) / customer care representative

customer relations representative (crr) Jobs in Rawalpindi

customer relations representative (crr)

customer support representative

Alpha Beta Partners Ltd (UK based company)

Introduction to CompanyEstablished in 1989, Metropolitan Warehouse &amp; Delivery (MWD) is a leading provider of premier White Glove furniture delivery services in the USA. With operations in 44 cities across the USA and a dedicated team of over 1,200 professionals, MWD specializes in ECommerce furniture delivery, warehousing, and comprehensive white-glove delivery solutions.Job Specifications<ul><li>Time: 6:00 PM - 3:00 AM</li><li>Location: Plaza 145, Civic Center, Phase IV, Bharia Town, Rawalpindi</li><li>Job Type: Onsite - Full Time</li><li>Education: Bachelor&rsquo;s any field (Under Bachelor's CVS won&rsquo;t be entertained)</li><li>Experience: 2+ Year in US Sales/Support Customer Services</li><li>Skill Set: CRM. American Accent English</li></ul>Job Description<ul><li>Exceptional and clear communication skills in English are essential.</li><li>At least 2 or more years of experience working with US clients in a direct role.</li><li>Provide outstanding customer support: Respond promptly and professionally to customer inquiries and issues via phone and email ensuring a positive and satisfactory resolution.</li><li>Has good analytical and problem-solving skills to deal with difficult customers at times.</li><li>Maintain accurate records: Document customer interactions, issues and resolutions accurately in order to communicate within cross functional teams of the organization.</li><li>Manage and prioritize multiple concerns simultaneously.</li><li>Strong grip on MS Excel and other customer support tools.</li><li>Collaborating with account management team to resolve issues in timely manner.</li></ul>Employee Benifits<ul><li>Market Competetive Salaries</li><li>Promotions &amp; Yearly increments (Based on Performance)</li><li>EOBI &amp; Gratuity</li><li>2 Yearly Bonuses</li><li>Medical Insurance (Employee, Spouce &amp; Children)</li><li>Life Insurance</li><li>Employee Health Care Program (Gym, Kitchen/Mess Services, Inhouse doctor)</li><li>Employee Social Activity Program (Tours, Office Celebrations, Team collaboration</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Inbound Support: 1 year (Preferred)</li></ul>Language:<ul><li>Professional English (Preferred)</li></ul>Work Location: In person

Customer Support Representative

Sparking Asia

Now Hiring &mdash; Technical CSR's (Night Shift)Sparking Asia is expanding its team and seeking a dedicated Customer Support Representative (CSR) to assist our clients and support our operations during the night shift. If you are confident, communicate well, and eager to grow, this opportunity is for you!Position Details:Role: Customer Support Representative Shift: 12:00 AM to 8:00 AM (Night Shift) and 4PM TO 12AM EVENING Working Days: Monday to Saturday Office Location: 7th Floor, Office 704, Kohistan Tower, Saddar, RawalpindiCandidate Profile:<ul><li>Strong English communication and typing skills</li><li>Confident in interacting with clients and handling queries</li><li>Basic understanding of Upwork is a plus</li><li>Quick learner with the ability to adapt to new tasks</li><li>Comfortable working night hours</li><li>Fresh graduates are highly encouraged to apply</li><li>Professional attitude and a positive mindset</li><li>Good problem-solving skills and customer-oriented behavior</li></ul>What You&rsquo;ll Gain:<ul><li>A collaborative and supportive workplace culture</li><li>Opportunities for career growth within Sparking Asia</li><li>Continuous learning and development</li><li>Attractive and competitive salary package</li></ul>Apply Now!Send your updated CV to hr@sparkingasia.com WhatsApp for quick contact: 0342-4394074Job Type: Full-timeWork Location: In person

Technical CSR's Customer Support

WEBDOC Medical Complex Kahuta

Customer Service Representative (CSR) - Evening Shift (6 days a week)Position Title: Customer Service Representative (CSR)Department: Customer Support / Call CenterReporting To: Team Lead / SupervisorShift Timing: 5:00 PM to 1:00 AMGeneral Duties:<ul><li>Inbound Calls Handling</li></ul>Attend incoming calls from customers and provide accurate information.Respond to customer queries promptly and professionally.Guide customers regarding available services, packages, and benefits.<ul><li>Services</li></ul>Provide information to customers regarding products and services.Handle queriesRecord customer interest and forward leads to the concerned department if required.<ul><li>Customer Assistance</li></ul>Listen actively to customer concerns and resolve issues effectively.Maintain politeness and professionalism during all interactions.Escalate unresolved issues to the supervisor/manager.<ul><li>Call Documentation</li></ul>Log all customer interactions in the system (CRM/Database).Ensure correct categorization of calls (service inquiry, information, complaint, etc.).Maintain daily call records and report to the team lead.<ul><li>Service Quality</li></ul>Follow company protocols, scripts, and compliance guidelines.Ensure timely response within defined service levels.Maintain high-quality customer interaction standards.<ul><li>Team Support</li></ul>Coordinate with fellow CSRs and team leads for smooth operations.Participate in training sessions to stay updated on services and policies.Provide feedback for improving customer service processes.&#9989; Key Skills Required:Excellent communication skills (verbal &amp; listening).Patience, empathy, and problem-solving ability.Basic knowledge of telecom and insurance products.Ability to work under pressure and handle high call volume.Job Location: WEBDOC Head Office, Bahria Town Phase 7, IslamabadJob Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthApplication Question(s):<ul><li>Will you be able to reliably commute to Bahria Town Phase 7, Rawalpindi for this job?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Call Centre Representative

Call Cafe

Call Cafe is currently looking for energetic and passionate Customer Service Representative. The Customer Service Representative will be responsible for ensuring customer satisfaction by promptly and efficiently responding to customer inquiries and concerns via phone.Responsibilities:<ul><li>Communicate with customers via phone.</li><li>Provide knowledgeable answers to questions about products, pricing, and availability.</li><li>Collaborate with internal departments to meet customer needs.</li><li>Data entry in various platforms as required.</li></ul>Requirements:<ul><li>Fluency in English must</li><li>At least Intermediate level proficiency in English.</li><li>6 months -1 years of customer service experience is desirable but not required.</li><li>Strong listening skills and the ability to multi-task.</li><li>Excellent phone etiquette and strong verbal, written, and interpersonal communication skills.</li><li>Ability to work in a fast-paced environment and prioritize tasks.</li><li>Be able to work Night Shift</li></ul>Note: Freshers are encouraged to apply.Full-time in-house position Shift: Evening &amp; Nights 6 working days walk- in interview timing : 10pm-4amJob Type: Full-timePay: Rs45,000.00 - Rs65,000.00 per monthWork Location: In person

International Inbound CSR

ProtoCall Outsource Pvt Ltd.

Job Title: Experienced Taxi Dispatcher Required for UK based Taxi CompaniesCompany: ProtoCall Outsource Pvt LtdLocation: Bahria Town Phase 6, Islamabad, Pakistan (On-site)Job Summary:ProtoCall Outsource Pvt Ltd is seeking a reliable and professional Customer Support Representative to join our dynamic team. This role involves providing top-notch customer support to our clients by answering calls, handling inquiries, and resolving issues in a timely and professional manner. The ideal candidate will be punctual, possess strong English-speaking skills, and have the ability to manage tasks such as taxi bookings, complaint resolution, and more. Your primary responsibility will be to ensure that our clients&rsquo; customers receive the best service experience possible.Key Responsibilities:Call Handling: Answer incoming calls from customers promptly and professionally, addressing their needs with a customer-first attitude.Taxi Bookings: Assist customers with booking taxis, ensuring that all details are accurately recorded and communicated.Complaint Management: Handle customer complaints with empathy and efficiency, providing appropriate solutions and following up to ensure resolution.Professional Communication: Communicate clearly and effectively in English, both verbally and in writing, to ensure that customers understand the information provided.Punctuality: Adhere strictly to your work schedule to maintain consistency in service delivery and meet client expectations.Issue Resolution: Address and resolve customer inquiries, providing accurate information and escalating issues to higher management when necessary.Record Keeping: Maintain accurate and detailed records of customer interactions, including inquiries, complaints, and the actions taken to resolve them.Collaboration: Work closely with your team to ensure seamless service delivery and to share insights that could improve customer satisfaction.Qualifications:Experience: Prior experience in Taxi Dispatch (Autocab and Icabbi Software), especially in a call center or outsourcing environment, is preferred.Communication Skills: Strong English-speaking and comprehension skills are essential, with the ability to communicate clearly and professionally with customers.Customer Focus: A customer-first mindset, with the ability to handle difficult situations calmly and effectively.Technical Skills: Familiarity with CRM systems and basic technical troubleshooting is an advantage.Time Management: Excellent punctuality and time management skills are crucial for this role.Problem-Solving: Ability to think on your feet and provide quick, effective solutions to customer problems.Why Join ProtoCall Outsource?Career Opportunities: Grow your career in a fast-paced and expanding company.Team Environment: Be part of a supportive team that values collaboration and continuous improvement.Competitive Pay: Receive a competitive salary along with performance-based incentives.Professional Development: Benefit from ongoing training to enhance your customer service skills.Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs60,000.00 - Rs100,000.00 per monthExperience:<ul><li>Autocab Software : 1 year (Required)</li><li>Icabbi Software: 1 year (Required)</li><li>Taxi dispatch: 1 year (Required)</li></ul>Work Location: In person

Experienced Taxi Dispatcher Required for UK based Taxi Companies

Capstone Technology

Job OverviewAs a Customer Service Representative, you will be responsible for providing exceptional customer service and support to clients. This role involves engaging with customers to address inquiries, resolve issues, and promote company products or services.Duties<ul><li>Handle inbound and outbound customer calls professionally and efficiently</li><li>Address customer inquiries, resolve complaints, and provide appropriate solutions</li><li>Promote products or services to potential customers</li><li>Maintain accurate records of customer interactions and transactions</li><li>Collaborate with the sales team to meet customer needs</li><li>Utilize CRM software to manage customer information effectively</li></ul>Requirements<ul><li>Strong communication skills in English, both verbal and written</li><li>Previous experience in customer service, sales, or business development is advantageous</li><li>Ability to effectively market products or services to customers</li><li>Proficiency in using software tools for customer management</li><li>Comfortable with outbound calling and engaging with customers in a sales context</li></ul>Job Types: Full-time, Part-timePay: Rs25,000.00 - Rs60,000.00 per month

Customer Service Representative (Remote)

NEXGN TECHNOLOGIES

Job Title: Sales Executive / Sales Representative (Fresher)Industry: Information Technology (IT) Employment Type: Full-timeJob SummaryWe are seeking a motivated and results-driven Sales Executive to join our IT company. The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, and driving sales of our IT products and services. This role requires excellent communication skills, a strong understanding of customer needs, and the ability to close deals effectively.Key Responsibilities<ul><li>Identify and generate new sales leads through cold calling, networking, and online research</li><li>Present and promote IT products and services to potential clients</li><li>Understand client requirements and propose appropriate IT solutions</li><li>Build and maintain long-term relationships with customers</li><li>Prepare and deliver sales presentations, proposals, and quotations</li><li>Negotiate contracts and close sales deals</li><li>Achieve monthly and quarterly sales targets</li><li>Maintain accurate records of sales activities in CRM systems</li><li>Coordinate with technical and support teams to ensure customer satisfaction</li><li>Stay updated on industry trends, competitors, and market conditions</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary</li><li>Performance-based bonuses</li><li>Training and career growth opportunities</li><li>Friendly and professional work environment</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Sales Executive / Sales Representative

Explore 230+ Customer support representative in Rawalpindi this December. Find roles across top companies and apply now to boost your career.