customer service representative

aca customer support and lead verifier-night shift Jobs in Rawalpindi

aca customer support representative – night shift Jobs in Rawalpindi

call center agents

call center csrs

customer support representative

LOCATION: ISLAMABAD - FULL TIME - ON-SITEJob OverviewWe are hiring Customer Support Representatives for our US-based clients. If you have good English communication skills and are confident in handling customers, this is a great opportunity to grow your career.THIS IS NOT A REMOTE ROLE! ONLY CANDIDATES WITH PROVEN CUSTOMER SUPPORT EXPERIENCE AND GOOD ENGLISH ACCENT WILL BE CONSIDEREDKey Responsibilities<ul><li>Handle customer interactions via calls, chats, and emails</li><li>Assist customers with orders, queries, and support</li><li>Provide accurate product/service information</li><li>Maintain a professional and positive attitude</li><li>Upsell products where applicable</li><li>Update customer records in the system</li></ul>Requirements<ul><li>Good English communication skills (American accent is a plus, not mandatory)</li><li>Willing to work night shift (US hours)</li><li>Basic computer knowledge</li><li>Good communication and interpersonal skills</li><li>Ability to handle customers professionally</li></ul>Preferred (Not Mandatory)<ul><li>Call center / CSR / Sales experience</li><li>Experience with international customers</li></ul>Salary &amp; Benefits<ul><li>100,000 PKR - 170,000 PKR (based on expertise and experience)</li><li>Attractive incentives &amp; bonuses</li><li>Growth opportunities</li><li>Friendly work environment</li></ul>LocationRawalpindi / IslamabadJob Type: Full-timePay: Rs100,000.00 - Rs170,000.00 per monthWork Location: In person

Customer Support Representative

Strive BPO

We're looking for dynamic individuals to join our team as Customer Sales Executive .This is your chance to secure a job with growth opportunities in the vibrant call center industry.Key Responsibilities:<ul><li>Handling tele-sales to engage potential customers &amp; driving sales.</li><li>Achieve sales targets and coordinate efforts with team members.</li><li>To complete all assigned tasks/targets timely and in a well-mannered way</li></ul>Qualifications &amp; Skills:<ul><li>At least 6 months-1 year of experience in tele sales.</li><li>Proven track record of achieving sales targets.</li><li>Excellent communication and interpersonal skills.</li></ul>Benefits:<ul><li>Training and career development opportunities.</li><li>Supportive and professional work environment.</li></ul>Additional Information:<ul><li>Shift Timing: 7:00 PM &ndash; 4:45 AM.</li><li>Walk-in Interviews are encouraged(6:00 PM - 11:00 PM)</li></ul>Job Type: Full-timeLanguage:<ul><li>English (Required)</li></ul>Location:3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, RawalpindiCall / WhatsApp: 0332-0070580Pay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

ACA Customer Support Representative – Night Shift

Medico Tech LLC

Job Title: Customer Service Representative (CSR)Job SummaryThe Customer Service Representative (CSR) is responsible for providing excellent customer support by handling inquiries, resolving issues, and ensuring a positive customer experience across all communication channels.Key Responsibilities<ul><li>Respond to customer inquiries via phone</li><li>Resolve customer complaints and issues in a timely and professional manner</li><li>Provide accurate information about products, services, policies, and procedures</li><li>Maintain detailed and accurate records of customer interactions</li><li>Escalate complex issues to appropriate departments when necessary</li><li>Follow company policies, service standards, and quality guidelines</li><li>Build and maintain strong customer relationships</li><li>Meet or exceed customer satisfaction and performance metrics</li></ul>Qualifications &amp; Skills<ul><li>High school diploma or equivalent (associate&rsquo;s or bachelor&rsquo;s degree preferred)</li><li>Proven experience in customer service or a related role (preferred)</li><li>Strong verbal communication skills</li><li>Excellent problem-solving and conflict-resolution abilities</li><li>Ability to multitask and work in a fast-paced environment</li><li>Basic computer skills and familiarity with CRM systems</li><li>Positive attitude, patience, and empathy</li></ul>Working Conditions<ul><li>May require shift work, weekends, or holidays</li><li>Office-based, call center</li></ul>Key Competencies<ul><li>Customer-focused mindset</li><li>Active listening</li><li>Attention to detail</li><li>Time management</li></ul>Job Types: Full-time, FresherPay: Rs30,000.00 - Rs200,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>CSR: 1 year (Preferred)</li></ul>Work Location: In person

Customer Service Representative

M&N Business

Customer Sales Representative PNY Trainings &ndash; Rawalpindi Location: PNY Trainings Rawalpindi Employment Type: Full timeOn-Site Experience: 1~3 yearsGender: FemaleCompensation: PKR 40,000 -To 45,000(Negotiable &amp; may exceed the stated range)Paid Leaves.Working Hours: 9 Hours 1 hrs Break. 1 weekly offRequirement:1. Minimum Bachelor&rsquo;s degree from a recognized institution.2. 1&ndash;3 years of experience in Sales, Customer Support, Admissions, or Front Desk (experience in the training/education sector will be preferred).3. Ability to achieve assigned monthly admission and revenue targets through effective student counselling and sales conversion.4. Basic understanding of CRM, LMS, or student management systems to manage leads and student records efficiently.5. Good command of MS Excel / Google Sheets for maintaining sales reports, inquiry records, and follow-up tracking.6. Strong follow-up and lead management skills with the ability to convert inquiries into successful admissions.7. Presentable personality with excellent communication, persuasion, and interpersonal skills to interact confidently with prospective students and parents.8. Ability to multitask, work independently, and collaborate with the admissions and marketing teams to achieve sales targets.Job Description Summary:PNY Trainings is looking for a motivated and target-driven Customer Sales Representative (CSR) to support admissions and sales activities. The role involves guiding prospective students about available courses, converting inquiries into admissions, maintaining follow-ups with leads, and ensuring effective coordination between students and the admissions team to achieve enrollment targets.Key Responsibilities:1. Achieve assigned monthly admission and revenue targets through effective student counseling and sales conversion.2. Handle inbound and outbound calls to manage student inquiries, follow-ups, and lead conversion.3. Guide and counsel prospective students and parents regarding courses, career opportunities, fee structures, and class schedules.4. Convert walk-in, online, and phone inquiries into confirmed admissions through effective communication and persuasion skills.5. Maintain and update lead, inquiry, and admission records in CRM/LMS systems.6. Ensure timely completion of admission documentation and fee processing.7. Coordinate with marketing and admissions teams to improve lead generation and conversion ratios.8. Provide regular follow-ups with prospective students to maximize admission opportunities.9. Prepare daily and weekly sales/admission reports for management review.10. Maintain a professional and welcoming environment to enhance the student admission experience.Pay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Academic Coordinator Cum CSR

Max Solutions

We are seeking a Chat Support Representative to provide timely, accurate, and professional customer assistance via live chat and messaging platforms. The role focuses on resolving customer inquiries efficiently while maintaining high service standards. This is a remote position, but discipline, reliability, and strong communication skills are non-negotiable.Key Responsibilities<ul><li>Respond to customer inquiries via live chat in a professional and timely manner</li><li>Resolve product, service, billing, and account-related issues</li><li>Provide clear, accurate information while following company policies</li><li>Escalate complex issues to the appropriate team when required</li><li>Maintain detailed and accurate chat records</li><li>Meet response time, resolution, and customer satisfaction targets</li><li>Work scheduled shifts and maintain consistent availability</li></ul>Required Skills &amp; Qualifications<ul><li>Excellent written English communication skills</li><li>Strong problem-solving and multitasking ability</li><li>Basic computer skills and familiarity with chat tools or CRM systems</li><li>Ability to work independently in a remote environment</li><li>Reliable internet connection and quiet workspace</li><li>Customer-focused mindset with attention to detail</li></ul>Preferred Qualifications<ul><li>Prior experience in chat or customer support</li><li>Experience with remote work environments</li><li>Familiarity with customer service KPIs</li></ul>Work Schedule<ul><li>Flexible shifts available</li></ul>Compensation &amp; Benefits<ul><li>Competitive hourly pay or salary (based on experience)</li><li>Remote work flexibility</li><li>Training and growth opportunities</li><li>Performance-based incentives (where applicable)</li></ul>Job Types: Full-time, FresherPay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Chat Support Representative (Female)

Global Link Education

We Are Currently Hiring A Female Customer Service Representative (CSR) To Join Our Team. The Ideal Candidate Will Be Responsible For Handling Outbound Calls For Our Foreign Students Campaign.Key Responsibilities:<ul><li>Make Outbound Calls To International Clients/Students</li><li>Provide Accurate Information And Assistance Regarding Services</li><li>Maintain A Professional And Positive Attitude During Calls</li><li>Achieve Daily And Monthly Targets</li></ul>Requirements:<ul><li>Good Communication Skills In English</li><li>Confidence In Speaking With International Clients</li><li>Basic Computer Knowledge</li><li>Previous Call Center Experience Is A Plus (But Not Mandatory)</li></ul>What We Offer:<ul><li>Attractive Salary Package</li><li>Performance-Based Bonuses</li><li>Friendly And Professional Work Environment</li><li>Growth Opportunities</li></ul>If You Are Motivated, Confident, And Eager To Grow, We Would Love To Hear From You !Pay: From Rs20,000.00 per monthEducation:<ul><li>Intermediate (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

AQ ENTERPRISES(PVT) LTD.

Job Type: Full-time (On-site)Shift: Night Shift (Required)Location: RawalpindiWe are hiring Male and Female candidates for the position of Customer Service Representative (Voice ). If you haven&rsquo;t been interviewed yet, you are welcome to visit us for a walk-in interview &mdash; provided you meet the following criteria.✅ Requirements:<ul><li>Strong communication and interpersonal skills</li><li>Ability to work in night shifts</li><li>Residency in Rawalpindi or Islamabad (or willing to relocate)</li></ul>What We Offer:<ul><li>Lucrative Salary</li><li>Attractive Incentive Plans</li><li>Daily &amp; Monthly Bonuses</li><li>Professional Growth Opportunities</li></ul>Interview Details:Days: Monday to Friday Time: 7:30 PM &ndash; 12:00 MidnightYou can either WhatsApp your resume at 0335-5913146 or come directly for a walk-in interview with your resume.Address: Office No. 201-A, 2nd Floor, North Star Plaza, above Bank Alfalah &amp; MCB Bank, Rehmanabad, Murree Road, Rawalpindi.Job Type: Full-timePay: Rs35,000.00 - Rs100,000.00 per monthWork Location: In person

Explore 231+ Customer support representative in Rawalpindi this April. Find roles across top companies and apply now to boost your career.

231 customer support representative jobs In Rawalpindi

Customer Support Representative

ACA Customer Support Representative – Night Shift

Customer Service Representative

Academic Coordinator Cum CSR

Chat Support Representative (Female)

Customer Service Representative

Customer Service Representative