csr - customer service representative Jobs in Rawalpindi

csr - customer service representative

customer service representative Jobs in Rawalpindi

customer service representative

sales coordinator

telesales representative Jobs in Rawalpindi

telesales representative

accounts support executive Jobs in Rawalpindi

accounts support executive

customer support representative

Kaizen Global (smc) pvt ltd

Job Opening: Customer Support Representative (CSR)Company: Kaizen Global Location: 6th Road, Rawalpindi Timings: 3 shifts from 8:00 AM &ndash; 4:00 PM | 4:00 PM - 12 AM | 12 AM - 8 AM Salary: 25,000 to 30,000 (40,000 after probation)Kaizen Global is seeking a Customer Support Representative (CSR) to assist customers with our own project by handling inbound queries via phone calls and live chats. If you possess strong communication skills and a customer-first attitude, this opportunity is ideal for you.Responsibilities:<ul><li>Handle inbound customer queries professionally</li><li>Provide accurate information and timely resolutions</li><li>Record customer interactions and feedback</li><li>Coordinate with internal teams when needed</li><li>Maintain a positive and helpful attitude</li></ul>Requirements:<ul><li>Qualification: FA, FSC, or enrolled in a university</li><li>Good communication &amp; writing skills</li><li>Basic computer knowledge</li><li>Ability to work in a fast-paced environment</li></ul>Apply Now:Send your updated CV to: hr@thekaizenglobal.comJob Type: Full-timePay: Rs25,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Support Representative (CSR)

Call Cafe

Call Cafe is currently looking for energetic and passionate Customer Service Representative. The Customer Service Representative will be responsible for ensuring customer satisfaction by promptly and efficiently responding to customer inquiries and concerns via phone.Responsibilities:<ul><li>Communicate with customers via phone.</li><li>Provide knowledgeable answers to questions about products, pricing, and availability.</li><li>Collaborate with internal departments to meet customer needs.</li><li>Data entry in various platforms as required.</li></ul>Requirements:<ul><li>Fluency in English must</li><li>At least Intermediate level proficiency in English.</li><li>6 months -1 years of customer service experience is desirable but not required.</li><li>Strong listening skills and the ability to multi-task.</li><li>Excellent phone etiquette and strong verbal, written, and interpersonal communication skills.</li><li>Ability to work in a fast-paced environment and prioritize tasks.</li><li>Be able to work Night Shift</li></ul>Note: Freshers are encouraged to apply.Full-time in-house position Shift: Evening &amp; Nights 6 working days Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

International Inbound CSR

Translation Empire PK

<div>
 WE'RE HIRING !!
 
 *Support Associates &amp; Linguistic Recruiters*
 
 
 Office Location: Bahria town phase 7, Rawalpindi
 
 
 Shift timings for Females: 12pm to 9pm and 1pm to 10pm
 
 For Males: 3pm to 12am / 4pm to 1am / 5pm to 2am
 
 
 Offering 40k - 60k Basic with multiple bonuses up to 40k
 
 
 Experienced/fresh candidates are encouraged to apply (Salary is negotiable)
 
 
 
 Translation Empire&nbsp;is a leader in providing translation and interpretation services. We are dedicated to providing exceptional service to our customers and creating a positive and inclusive work environment for our team. We believe that a great customer experience starts with a great team, and we are looking for a dedicated and empathetic individual to join us.
 
 
 *Support Associate*
 
 
 Role and Responsibilities
 
 
 As a Customer Support Representative, you will be the first point of contact for our customers. Your main responsibility is to provide excellent service by assisting customers with their inquiries, resolving issues, and ensuring their overall satisfaction. This role requires a person who is a strong problem-solver and is committed to putting the customer first.
 
 
 Key responsibilities include:
 
 
 Responding to customer inquiries via phone, email, and live chat in a professional and timely manner.
 
 Identifying and resolving customer issues by providing accurate information, troubleshooting problems, and offering effective solutions.
 
 Maintaining detailed and accurate records of customer interactions and transactions.
 
 Staying up-to-date on product knowledge and company policies to provide the best possible support.
 
 Handling customer complaints with patience, empathy, and a positive attitude.
 
 
 Skills and Qualifications
 
 
 We are looking for a candidate who is genuinely excited to help people and has a passion for providing outstanding service.
 
 
 Required qualifications and skills:
 
 
 Excellent verbal and written communication skills.
 
 Strong problem-solving and critical-thinking abilities.
 
 Patience, empathy, and a customer-centric attitude.
 
 Ability to multitask and manage time effectively in a fast-paced environment.
 
 High school diploma or equivalent; a degree in a relevant field is a plus.
 
 Previous experience in a customer-facing role is preferred,but not required.
 
 
 Linguistic Recruiters:&nbsp;
 
 Recruit skilled language professionals (translators and interpreters) from around the world.
 
 
 &nbsp;&nbsp;&nbsp;&nbsp;  Conduct interviews and assess candidate language proficiency.&nbsp;
 
 &nbsp;&nbsp;&nbsp;&nbsp;  Manage the full recruitment cycle, from initial screening to onboarding.&nbsp;
 
 &nbsp;&nbsp;&nbsp;&nbsp;  Build and maintain a strong pipeline of multilingual talent.&nbsp;
 
 &nbsp;
 
 &nbsp;&nbsp;&nbsp;&nbsp; Qualification:&nbsp;
 
  Proven experience in recruiting or talent acquisition.&nbsp;
 
  Excellent communication and interpersonal skills.&nbsp;
 
  Strong organizational skills and ability to manage multiple tasks.
 
 
 
 
 What We Offer:
 
 
 Market competitive salary
 
 Medical
 
 Paid Leaves
 
 Pick n Drop for Females
 
 
 Apply:
 
 Nirmeen.desmond@empire-groupuk.com
 
 
 WhatsApp:
 
 +92 323 5315589
</div>

Support Associate

Clyrex Bpo

Responsibilities:<ul><li>Manage large amounts of incoming phone calls</li><li>Generate sales leads</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li></ul>Requirements and skills:<ul><li>Proven customer support experience or experience as a Client Service Representative</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>High school diploma</li><li>Note: IT'S A NIGHT SHIFT JOB US BASED CAMPAIGN 7:00PM TO 4:00AM WITH ONE HOUR BREAK</li></ul>Job Types: Full-time, Contract, Internship, Fresher Contract length: 12 monthsPay: Rs45,000.00 - Rs100,000.00 per monthWork Location: In person

Call Center Representative (CSR) FOR SOLAR CAMPAIGN

MeshSquare

Job descriptionAre you passionate about sales? Are you confident communicating with decision-makers and industry professionals? Thrive on a strong commission structure?Meds Nexus/Meshsq is seeking a Sales Representative to join our dynamic Pre-Sales team. If you have excellent English communication skills (North American accent preferred) and the drive to succeed in a fast-paced sales environment, we&rsquo;d love to hear from you.Key Responsibilities:Engage potential clients through inbound and outbound calls, emails, and text messages.Manage the sales pipeline efficiently &mdash; from lead qualification to client onboarding.Conduct virtual meetings via Zoom, Google Meet, MS Teams, or conference calls.Prepare meeting minutes, follow-ups, and analytical reports on client interactions.Collaborate with team members to achieve shared sales targets.Respond to client inquiries and resolve issues promptly and professionally.Understand and identify client needs, delivering tailored and courteous responses.Perform tasks as assigned by the Sales Manager.Required Skills &amp; Qualifications:Education: Minimum Graduation or above in any field.Experience: 1&ndash;3 years in customer support, sales, or both (preferred).Communication: Exceptional verbal and written English skills.Tech Proficiency: Familiar with MS Office (Word, Excel, PowerPoint), RingCentral, Avaya, or Cisco IP Phones.Industry Knowledge: Prior exposure to the U.S. healthcare industry is a plus.Availability: Must be available during U.S. business hours (5:30 PM &ndash; 2:30 AM PST).Perks &amp; Benefits: - Paid Leaves - HR Bonus - Inflation Bonus - Promotion - Increments - Medical Coverage - Leave Encashment - Contributory Saving Plan (CSP) - Saturday and Sunday Off - Transportation allowances are only for female staff - Complementary Food (Dinner) &amp; Tea/Green Tea (Two times)Job Type: Full-timeWhy Join Us?Competitive base salary + attractive commission structure.Opportunity to work with a growing company in the U.S. healthcare tech space.Collaborative team environment with room for growth.Job Type: Full-timePay: Rs50,000.00 - Rs85,000.00 per monthJob Type: Full-timePay: Rs50,000.00 - Rs85,000.00 per monthWork Location: In person

CSR - Customer Service Representative

Think Higher Consultants

We are looking for a Customer Service and Admin Officer to join our team. The ideal candidate will provide administrative support to ensure smooth office operations, including coordinating activities, managing correspondence, and supporting the team with clerical tasks. The role requires strong communication skills, proficiency in MS Word, and a minimum of two years of relevant experience.Roles &amp; Responsibilities:<ul><li>Provide general administrative and clerical support such as mailing, scanning, and copying documents.</li><li>Take regular follow-ups from clients and ensure timely communication and response to their queries.</li><li>Prepare, manage, and file official documents and reports using MS Word.</li><li>Assist in the planning and execution of office activities, meetings, and events.</li><li>Handle incoming calls, emails, and other communications professionally and promptly.</li><li>Maintain accurate records of office expenses, client interactions, and other important documentation.</li><li>Support team members in day-to-day tasks, including managing appointments, schedules, and travel arrangements.</li><li>Assist in the on boarding process for new employees, including preparing necessary documentation and coordinating orientation sessions.</li><li>Manage office supplies and inventory, ensuring that the office is stocked with necessary materials.</li><li>Coordinate with vendors and service providers for office maintenance and supplies.</li><li>Assist in the preparation of reports and presentations for management.</li></ul>Qualifications:<ul><li>Bachelor's degree in Education or a related field.</li><li>Minimum of 2 years of experience in a similar administrative role.</li><li>Proficiency in MS Word and other MS Office applications.</li><li>Excellent verbal and written communication skills.</li><li>Strong organisational and time management skills.</li><li>Attention to detail and the ability to multitask effectively.</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Service Representative

Shark Technologies 2.0

Shark Technologies, a US based call center located in Bahria Town, Rawalpindi is actively hiring motivated individuals to join our dynamic International Sales team. If you're confident and have exceptional English communication skills, we want to hear from you!Key Responsibilities:<ul><li>Lead Generation and Qualification: Identifying and qualifying potential customers by cold calling.</li><li>Customer Analysis: Understanding customer needs and tailoring solutions to address them.</li><li>Product Knowledge: Possessing in-depth knowledge of the specific product or services offered and communicate effectively.</li><li>Empathy and Negotiation: Promoting company services in a persuasive and professional manner</li><li>Rapport Building: Addressing customer concerns and answering questions effectively</li><li>Sales Targets: Achieving KPI's set on a daily, weekly, and monthly basis</li></ul>What We&rsquo;re Looking For:<ul><li>Excellent spoken English communication skills</li><li>Can work a night shift (US hours)</li><li>Eager to learn with a positive, goal-driven mindset</li><li>Ability to work under pressure and stay consistent</li></ul>What We Offer:<ul><li>Competitive basic salary</li><li>Lucrative performance-based bonuses</li><li>Growth opportunities and internal promotions</li><li>A supportive and growth-focused work culture</li></ul>Who Can Apply:Fresh graduates and experienced agents looking for a career in sales with growth.*Females are encouraged to applyJob Type: Full-timeWork Location: In person

Explore 272+ Customer support representative in Rawalpindi this October. Find roles across top companies and apply now to boost your career.

272 customer support representative jobs IN Rawalpindi

Customer Support Representative (CSR)

International Inbound CSR

Support Associate

Call Center Representative (CSR) FOR SOLAR CAMPAIGN

CSR - Customer Service Representative

Customer Service Representative

Customer Service Representative