client success specialist

customer engagement specialist Jobs in Rawalpindi

customer engagement specialist

customer services representative (csr) night shift Jobs in Rawalpindi

customer support and sales specialist Jobs in Rawalpindi

customer support and sales specialist

customer support executive Jobs in Rawalpindi

customer support executive

customer support representative

sequel technologies

Residents of Bahria Town, DHA, or nearby areas will be preferred due to close proximity.Job Type: Full-timeLocation: Bahria Town Phase 7, Rawalpindi (Required)Work Setting: In-personCompany DescriptionSequel Technologies is a software company providing healthcare IT solutions and medical billing services to healthcare providers and clinics in the United States.Responsibilities<ul><li>Communicate with U.S.-based clients (hospitals, clinics, and doctors) via portals, phone, and email to resolve issues.</li><li>Collaborate with internal teams to address client concerns and improve software performance.</li><li>Perform quality checks on client requests and software updates.</li><li>Ensure timely follow-up and resolution of client queries.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree (preferably BBA/IT) from a reputable university.</li><li>Strong communication and interpersonal skills.</li><li>Demonstrated punctuality and professional work ethic.</li><li>Basic business acumen and problem-solving ability.</li><li>Fresh candidates are encouraged to apply.</li></ul>US Time Zone<ul><li>Summer: 5:00 PM &ndash; 2:00 AM</li><li>Winter: 6:00 PM &ndash; 3:00 AM</li></ul>Benefits<ul><li>OPD &amp; IPD healthcare coverage</li><li>Entertainment allowance</li><li>Cellular allowance</li><li>Provident fund</li></ul>Job Types: Full-time, FresherAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you a resident of Bahria Town Phase 7/8, or DHA 1/2? If not, kindly state your area of residency.</li><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Support Representative

Location: Bahria Town Phase 7, Rawalpindi (Preference will be given to candidates living in Bahria Town, DHA, or nearby areas.)About Sequel TechnologiesSequel Technologies is a healthcare technology company that provides EHR software solutions and medical billing services to healthcare providers and clinics in the United States. Our team supports physicians by improving clinical documentation workflows and healthcare software systems.Position OverviewWe are seeking a Clinical Representative with a background in healthcare to support the configuration, optimization, and training of EHR/EMR clinical workflows. The role involves working with healthcare providers and internal teams to ensure accurate documentation, efficient workflows, and compliance with healthcare regulations.Key ResponsibilitiesClinical Workflow Configuration<ul><li>Create and customize clinical templates, encounter forms, documentation tools, and order sets for different medical specialties.</li><li>Support the design and improvement of EHR/EMR workflows, including SOAP notes, macros, lab orders, and procedure documentation.</li><li>Configure medication workflows, alerts, and clinical decision support tools.</li></ul>Training &amp; User Support<ul><li>Conduct remote training sessions for US-based providers and internal staff on clinical documentation workflows and system features.</li><li>Assist users in understanding documentation processes such as HPI, ROS, Physical Exam, Assessment, and Plan.</li><li>Provide training on AI tools, e-prescribing, and integrated clinical modules.</li></ul>Quality Assurance &amp; Compliance<ul><li>Perform quality checks on clinical workflows, documentation templates, and integrated modules.</li><li>Ensure documentation follows healthcare compliance standards such as HIPAA, CMS, and MIPS.</li><li>Support internal compliance reviews and audits.</li></ul>Client &amp; Task Management<ul><li>Respond to internal and external support tickets and ensure timely resolution.</li><li>Maintain accurate documentation of tasks and ensure deadlines are met.</li><li>Monitor client feedback and help improve service quality.</li></ul>Collaboration &amp; Product Improvement<ul><li>Work closely with clinicians to understand specialty-specific documentation needs.</li><li>Collaborate with internal teams to improve workflows and documentation processes.</li><li>Participate in product testing and User Acceptance Testing (UAT).</li></ul>Required Qualifications<ul><li>BDS, DPT, or Pharm-D (completed degree required).</li><li>Knowledge of clinical documentation and healthcare workflows.</li><li>Experience with EHR/EMR systems or healthcare IT is preferred.</li><li>Familiarity with medical billing, coding, and compliance standards is an advantage.</li><li>Strong communication and problem-solving skills.</li></ul>⚠ Only candidates with completed degrees (BDS, DPT, or Pharm-D) should apply.Working Hours<ul><li>Summer: 5:00 PM &ndash; 2:00 AM</li><li>Winter: 6:00 PM &ndash; 3:00 AM</li></ul>Benefits<ul><li>OPD &amp; IPD healthcare coverage</li><li>Entertainment allowance</li><li>Cellular allowance</li><li>Provident fund</li></ul>Job Types: Full-time, FresherAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you a resident of Bahria Town Phase 7/8, or DHA 1/2? If not, kindly state your area of residency.</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Clinical Representative (Healthcare IT / EHR)

Alpha Beta Partners Ltd (UK based company)

Introduction to CompanyEstablished in 1989, Metropolitan Warehouse &amp; Delivery (MWD) is a leading provider of premier White Glove furniture delivery services in the USA. With operations in 44 cities across the USA and a dedicated team of over 1,200 professionals, MWD specializes in ECommerce furniture delivery, warehousing, and comprehensive white-glove delivery solutions.Job Specifications<ul><li>Time: 5:00 PM - 2:00 AM</li><li>Location: Plaza 145, Civic Center, Phase IV, Bharia Town, Rawalpindi</li><li>Job Type: Onsite - Full Time</li><li>Education: Bachelor&rsquo;s any field (Under Bachelor's CVS won&rsquo;t be entertained)</li><li>Experience: 2+ Year in US Sales/Support Customer Services</li><li>Skill Set: CRM. American Accent English</li></ul>Job Description<ul><li>Exceptional and clear communication skills in English are essential.</li><li>At least 2 or more years of experience working with US clients in a direct role.</li><li>Provide outstanding customer support: Respond promptly and professionally to customer inquiries and issues via phone and email ensuring a positive and satisfactory resolution.</li><li>Has good analytical and problem-solving skills to deal with difficult customers at times.</li><li>Maintain accurate records: Document customer interactions, issues and resolutions accurately in order to communicate within cross functional teams of the organization.</li><li>Manage and prioritize multiple concerns simultaneously.</li><li>Strong grip on MS Excel and other customer support tools.</li><li>Collaborating with account management team to resolve issues in timely manner.</li></ul>Employee Benefits<ul><li>Market Competetive Salaries</li><li>Promotions &amp; Yearly increments (Based on Performance)</li><li>EOBI &amp; Gratuity</li><li>2 Yearly Bonuses</li><li>Medical Insurance (Employee, Spouce &amp; Children)</li><li>Employee Health Care Program (Gym, Kitchen/Mess Services, Inhouse doctor)</li><li>Employee Social Activity Program (Tours, Office Celebrations, Team collaboration</li></ul>Pay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Support Executive

Recruit AI

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 Our client Bannu Woollen Mills is looking for a Social Media Coordinator in Rawalpindi
 
 
 Bannu Woollen Mills is looking for a Digital Media Assistant to oversee and manage the companys social media accounts, with a strong focus on addressing customer-related inquiries. The ideal candidate will have at least two years of relevant experience and a solid understanding of social media management, content creation, and customer engagement strategies. This role does not include managing a team but involves actively supporting the companys online presence by monitoring and responding to customer comments and questions in a timely and professional manner.
 
 
 The Digital Media Assistant plays a vital role in enhancing the companys brand image and fostering positive interaction between Bannu Woollen Mills and its customers. This position requires creativity, excellent communication skills, and the ability to handle customer-related queries efficiently across multiple social media platforms. The individual will work closely with other marketing staff to develop content that engages and informs the audience while ensuring customer satisfaction through effective communication and resolution.
 
 
 
 Responsibilities
 
 
 
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 Manage and monitor the companys social media platforms with an emphasis on customer interaction.
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 Respond promptly and professionally to customer-related queries and comments on social media channels.
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 Create engaging and relevant content for various social media platforms to enhance brand visibility.
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 Collaborate with marketing team members to align social media content with broader marketing strategies.
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 Track social media metrics to analyze engagement and effectiveness of campaigns targeting customer satisfaction.
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 Stay updated on social media trends and competitor activities to recommend improvements and new strategies.
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 Maintain a consistent brand voice and tone across all social media communications.
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 Identify and report common customer issues or feedback to relevant departments for further action.
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 Support promotional campaigns by providing timely updates and interactive posts for targeted audiences.
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 Ensure all communications adhere to company policies and uphold a positive public image.
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Social Media Coordinator - TJ / 1866463

Madison Square Mall

Enaara Facilities Management is seeking a proactive and detail-oriented Operations Officer for Madison Square Mall, Rawalpindi. The Operations Officer will be responsible for supporting day-to-day mall operations and ensuring the smooth functioning of facilities, maintenance activities, customer services, housekeeping, security coordination, and operational processes.The ideal candidate should possess strong coordination skills and the ability to manage multiple operational activities in a fast-paced environment.Male and Female candidates are both encouraged to apply.Key Responsibilities<ul><li>Monitor and support the daily operational activities of Madison Square Mall.</li><li>Coordinate with security, housekeeping, maintenance, customer service, and technical teams to ensure smooth operations.</li><li>Conduct regular inspections of common areas and facilities to ensure operational standards are maintained.</li><li>Identify operational issues and coordinate timely corrective actions.</li><li>Monitor contractor and vendor activities to ensure compliance with company standards and procedures.</li><li>Assist in implementing operational policies and standard operating procedures (SOPs).</li><li>Prepare daily, weekly, and monthly operational reports.</li><li>Handle and escalate tenant and customer concerns to relevant departments when required.</li><li>Ensure compliance with safety regulations and operational requirements.</li><li>Support management during events, emergencies, and special operational activities.</li><li>Maintain operational records, documentation, and reporting systems.</li></ul>Qualifications &amp; Requirements<ul><li>Minimum Graduation degree preferred.</li><li>1-3 years of experience in operations, facilities management, retail operations, or commercial property management.</li><li>Experience in shopping malls or facilities management environments will be preferred.</li></ul>Required Skills<ul><li>Strong communication and coordination skills.</li><li>Excellent problem-solving and organizational abilities.</li><li>Ability to manage multiple tasks and priorities effectively.</li><li>Strong reporting and documentation skills.</li><li>Ability to work under pressure and handle operational challenges.</li><li>Professional attitude and teamwork capabilities.</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Professional work environment.</li><li>Career growth and development opportunities.</li></ul>Pay: Rs40,000.00 - Rs45,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi Gpo: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>What is your current salary?</li><li>Are you willing to work in the given salary slab?</li></ul>(Yes/No)<ul><li>Are you willing to work for 6 days a week in rotational shifts, morning - evening?</li><li>Are you willing to go through 2-3 rounds of interviews?</li><li>How much would you rate your communication skills?</li></ul>(1-10)Experience:<ul><li>Operations Officer: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Rawalpindi Gpo (Preferred)</li></ul>Work Location: In person

Mall Operations Officer (male only)

We Rise Group of Companies

Job DescriptionWe are seeking a dynamic and motivated sales professional to join our team. The ideal candidate will play a crucial role in achieving sales targets, meeting daily performance metrics, and delivering exceptional service to clients. This position offers a unique opportunity for personal and professional growth within a supportive and high-performing environment, where teamwork and leadership are highly valued.Key Responsibilities - Consistently achieve and exceed assigned sales targets. - Meet daily soft KPIs to ensure smooth and efficient operational performance. - Provide exceptional customer service, fostering strong and lasting client relationships. - Collaborate effectively with team members to support and drive overall business goals. - Exhibit leadership qualities and actively contribute to team motivation and success.Required Qualifications - Bachelor&rsquo;s degree is mandatory. - Strong passion for sales with a commitment to excellence and outstanding customer service. - 0-3 years of sales experience in the real estate sector; fresh graduates are welcome to apply. - Excellent verbal and written communication skills. - Demonstrated leadership abilities, including experience in leading or managing teams.Preferred Qualifications and Benefits - Opportunity for significant personal and professional development with a focus on grooming future leaders. - Work within a professional, dynamic team that embraces industry best practices. - Exposure to both local and international markets through partnerships with global ventures. - Full-time role offering a competitive monthly salary range 50,000. - On-site work location, enabling direct interaction with clients and team members.This role is well-suited for ambitious individuals who are eager to build a successful career in real estate sales while enhancing their leadership skills in a growth-oriented and supportive setting.Pay: Rs50,000.00 per monthWork Location: In person

Investment Advisor

Strive BPO LLP

Customer Service Representatives (Self-Closers) ACA CampaignsCompany: Strive BPO Job Type: Full-timeWe're Hiring!Strive BPO is looking for motivated and confident Self Closers to join our growing team for ACA campaigns.Positions Available<ul><li>Self Closers</li></ul>Requirements<ul><li>Good English communication skills</li><li>Basic computer knowledge</li><li>Ability to work in a fast-paced environment</li><li>Previous call center experience is preferred (Fresh candidates with strong communication skills are also encouraged to apply</li><li>Competitive salary</li><li>Attractive performance-based incentives</li><li>Professional and friendly work environment</li><li>Career growth opportunities</li><li>Training and support</li></ul>.Apply Now!Contact: 03319948987Work Location: In person Alisha HRPay: Rs45,000.00 - Rs80,000.00 per monthWork Location: In person&amp;Pay: Rs45,000.00 - Rs80,000.00 per monthWork Location: In person

Urgent Hiring ACA Self Closers Experience Strive BPO

Explore 24+ Customer support representative in Rawalpindi this August. Find roles across top companies and apply now to boost your career.