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desktop support engineer level 2

NEXGN TECHNOLOGIES

Job Requirement: Desktop Support Engineer &ndash; Level 2Job Title:Location: Rawalpindi / KhannapulJob Type: Full-time / On-siteJob Summary:We are looking for an experienced Desktop Support Engineer &ndash; Level 2 to provide advanced technical support for desktops, laptops, network devices, and IT systems. The ideal candidate will have strong troubleshooting skills, excellent communication, and the ability to work independently while handling escalated issues from Level 1 support.Key Responsibilities:Technical Support &amp; Troubleshooting<ul><li>Provide L2 technical support for Windows &amp; macOS workstations.</li><li>Troubleshoot hardware issues: desktops, laptops, printers, scanners, monitors.</li><li>Troubleshoot software issues: operating systems, MS Office, email clients, business apps.</li><li>Resolve network problems related to LAN, Wi-Fi, IP addressing, DNS/DHCP.</li><li>Handle VPN connectivity issues and remote access support.</li><li>Support Active Directory tasks: password resets, group policy issues, user profile problems.</li><li>Perform OS installation, system imaging, and software deployment.</li></ul>System &amp; Security Support<ul><li>Perform updates, patches, and antivirus checks.</li><li>Ensure endpoint security compliance.</li><li>Configure and manage Microsoft 365 or G Suite accounts.</li><li>Manage backup of user data where required.</li></ul>Escalations &amp; Documentation<ul><li>Take ownership of escalated L1 tickets and ensure timely resolution.</li><li>Document issues, fixes, and maintain SOPs/knowledge base.</li><li>Escalate unresolved issues to Level 3 or Infrastructure teams when necessary.</li></ul>Hardware &amp; Asset Management<ul><li>Maintain inventory of IT equipment and accessories.</li><li>Assist in procurement of new hardware/software.</li><li>Perform preventive maintenance of systems and peripherals.</li></ul>Required Skills &amp; Qualifications:Technical Skills<ul><li>Strong knowledge of Windows 10/11, macOS, and basic Linux commands.</li><li>Hands-on experience with Active Directory, Group Policies, DNS, DHCP.</li><li>Experience with Office 365, Outlook support, Teams, OneDrive.</li><li>Understanding of LAN/WAN concepts, IP networking, routers, switches.</li><li>Experience with ticketing systems (Autotask, Jira, Zendesk, Freshdesk, etc.)</li><li>Good understanding of security best practices and antivirus tools.</li></ul>Soft Skills<ul><li>Strong communication and customer service mindset.</li><li>Ability to troubleshoot independently and under pressure.</li><li>Good documentation and reporting abilities.</li><li>Positive attitude, professional behavior, and teamwork.</li></ul>Education &amp; Certifications (Preferred but Not Mandatory):<ul><li>Bachelor&rsquo;s degree in Computer Science / IT or relevant diploma.</li><li>CompTIA A+, CompTIA Network+, Microsoft MCP/MD-100/MD-101, ITIL Foundation.</li></ul>Work Environment &amp; Benefits:<ul><li>8-hour shift (timings as per company policy).</li><li>Friendly workspace with collaborative team.</li><li>Market-competitive salary &amp; performance bonuses.</li><li>Professional training and career growth opportunities.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Desktop Support Engineer – Level 2

Omega/Naseem Medical Billing & Collection Services

We are Hiring: Desktop Support EngineerFull-Time | Night Shift | Minimum 2+ Year Experience RequiredQualification: Minimum BachelorLocation: RawalpindiKey Responsibilities:&middot; Troubleshoot hardware, software, and network-related issues.&middot; Install, configure, and maintain desktop systems and applications.&middot; Ensure system security and perform regular updates/backups.&middot; Provide timely technical support to end-users (in person &amp; remote).&middot; Maintain IT inventory and documentation of technical issues.&middot; Assist in setting up new workstations, printers, and office network devices.Job Type: Full-timeWork Location: In personExpected Start Date: 01/11/2025

Desktop Support Engineer

The Smart Object

About the RoleWe&rsquo;re looking for a skilled Flutter Developer to join our team and help build a high-performance e-classified mobile app (iOS &amp; Android). If you&rsquo;re passionate about clean code, seamless UI, and scalable mobile solutions, we&rsquo;d love to hear from you!Key Responsibilities✔ Develop, test, and maintain our Flutter-based e-commerce app.✔ Integrate payment gateways (Stripe, PayPal, Razorpay).✔ Implement Firebase services (Auth, Firestore, Remote Config, Analytics).✔ Work with REST APIs (Dio/Retrofit) and optimize performance.✔ Add real-time chat (Firebase/Socket.IO) and push notifications (FCM).✔ Monetize the app using Google AdMob (banner, interstitial, rewarded ads).✔ Ensure smooth Play Store &amp; App Store deployments.Must-Have Skills✔ 2+ years of Flutter &amp; Dart experience (with published apps).✔ Strong knowledge of state management (Bloc, Provider, Riverpod).✔ Experience with Firebase (Auth, Firestore, Remote Config, Crashlytics).✔ Hands-on with payment gateway integrations (Stripe, PayPal, etc.).✔ Proficient in REST API integration &amp; error handling.✔ Familiarity with Google AdMob &amp; ad optimization.✔ Understanding of CI/CD (Fastlane, GitHub Actions).Nice-to-Have Skills✔ Experience with GraphQL, WebSockets, or AWS Amplify.✔ Knowledge of Flutter Web/Desktop for future expansion.✔ Previous work on e-commerce/classified/marketplace apps.How to Apply?If you&rsquo;re a Flutter pro with a knack for building polished apps:Apply with:<ul><li>Your LinkedIn/GitHub profile.</li><li>Links to published apps (Play Store/App Store).</li><li>A brief note on your experience with Firebase &amp; payments.</li></ul>Please fill out this 5-minute screening form to help us evaluate your fit: https://forms.gle/nvXNcKg65XmoArgJA&amp;Email your resume to: Hr@thesmartobject.com / smartobjecthr@gmail.com(Subject: &ldquo;Flutter Developer Application&rdquo;).Job Type: Full-timePay: Rs1.00 - Rs10.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Flutter development: 2 years (Preferred)</li></ul>Work Location: In person

Flutter Developer (Full-Time/Remote) – Join Our Team!

Prima Systems

Job SummaryWe are seeking a proactive and detail-oriented NOC Engineer to support endpoint patching, cloud services, and day-to-day IT operations. The role involves monitoring systems, providing first-line support for Azure and Microsoft 365 services, managing incidents, and escalating issues to higher-level teams as required.Key Responsibilities<ul><li>Deploy security patches and software updates across endpoints using Remote Monitoring and Management (RMM) tools.</li><li>Monitor patching dashboards and reports to identify, troubleshoot, and remediate patch installation failures.</li><li>Perform routine firmware updates and hardware/software maintenance activities.</li><li>Provide first-line support for Azure cloud resources, including basic monitoring, access checks, and issue identification.</li><li>Support Microsoft 365 services, including user access management, license assignment, and basic troubleshooting.</li><li>Assist with Azure AD (Entra ID) user management tasks such as user creation, password resets, and MFA support.</li><li>Create, update, and maintain incident and service request tickets in the ticketing system.</li><li>Escalate OS, server, cloud, and patch-related issues to L2/L3 teams with accurate documentation and troubleshooting details.</li><li>Maintain shift handover notes and follow operational runbooks and standard operating procedures.</li><li>Collaborate with internal teams to ensure service continuity and timely issue resolution.</li></ul>Required Skills &amp; Qualifications<ul><li>Graduation is mandatory (bachelor&rsquo;s degree in IT, Computer Science, or a related field preferred).</li><li>Basic knowledge of Windows OS, Windows Server, macOS, and iOS.</li><li>Understanding of patch management processes and security policies.</li><li>Fundamental knowledge of Microsoft Azure Cloud and Azure AD (Entra ID).</li><li>Basic experience with Microsoft 365 (Office 365) administration.</li><li>Familiarity with monitoring tools and ITSM/ticketing systems.</li><li>Minimum 2-3 years of experience in NOC, IT Support, or a similar role.</li><li>Willingness to work in rotational shifts.</li><li>Good communication, documentation, and customer service skills.</li></ul>Job Type: Full-timeWork Location: In person

NOC Engineer

NICON Group of Colleges

<ul><li>Bachelor&rsquo;s degree in Computer Science, Data Science, Mathematics, Statistics, Engineering, or a related field.</li><li>2 years of hands-on experience working as a data scientist or in a related role (e.g., data analyst, machine learning engineer, or AI specialist).</li><li>Certified Data Scientist (CDS) or other related certifications from recognized institutions.</li><li>Certifications in machine learning, big data, AI, or deep learning (e.g., from Coursera, edX, Google, IBM, or Microsoft).</li><li>It's a commission-based job.</li></ul>Skills &amp; Competencies:<ul><li>Proficiency in data manipulation using libraries like Pandas, NumPy, Matplotlib, and Seaborn.</li><li>In-depth understanding of machine learning algorithms, including supervised and unsupervised learning (e.g., regression, classification, clustering, neural networks).</li><li>Experience with deep learning, natural language processing (NLP), or reinforcement learning (depending on the level of courses).</li><li>Strong ability to simplify complex concepts and explain technical topics clearly to learners of various skill levels.</li></ul>Key Responsibilities:<ul><li>Course Delivery and Training</li><li>Curriculum and Content Development</li><li>Student Performance Management</li><li>Student Performance Management</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Training: 2 years (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

Data Science Trainer

Ropstam BPO Pvt. Ltd.

Senior DevOps EngineerRopstam is seeking a Senior DevOps Engineer to manage and optimize our infrastructure in a client-focused environment. The ideal candidate will have strong hands-on experience with deployment, automation, and cloud technologies, along with excellent communication skills to collaborate effectively with clients and internal teams. This role involves leading CI/CD processes, troubleshooting complex issues, and continuously improving systems to ensure reliability and efficiency.Responsibilities:<ul><li>Design, deploy, and maintain scalable CI/CD pipelines across multiple environments.</li><li>Lead and implement updates, patches, and fixes while ensuring minimal downtime.</li><li>Provide Level 2/3 technical support and resolve complex production issues.</li><li>Build and optimize internal automation tools to reduce operational errors and improve developer and client experience.Develop, integrate, and maintain connections between internal backend systems and services.</li><li>Conduct in-depth root cause analysis of production incidents and drive long-term preventive solutions.</li><li>Automate infrastructure provisioning, visualization, and routine operational tasks using scripting languages.</li><li>Establish and enforce best practices for system troubleshooting, monitoring, and maintenance.</li><li>Monitor and enhance deployment, release, and infrastructure performance, ensuring high availability and reliability.Collaborate closely with developers, QA, and cross-functional teams to streamline operations and ensure smooth product delivery.</li><li>Contribute to architecture discussions, infrastructure planning, and continuous improvement initiatives.</li><li>Stay updated on the latest industry trends, new technologies, and best practices, and apply relevant improvements to systems and workflows</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, Engineering, or a related field.</li><li>3&ndash;5 years of experience as a DevOps Engineer, with hands-on deployment experience in LAMP Stack, React.js, Node.js and Python projects.</li><li>Strong understanding of Git, Git workflows, and branching strategies.</li><li>Proven experience designing and managing CI/CD pipelines using Bitbucket, GitHub Actions, or similar tools.</li><li>Working knowledge of Docker for containerization and orchestration.</li><li>Experience with Terraform for infrastructure as code; Ansible for automation is considered a plus.</li><li>Proficiency in cloud platforms, including AWS, Azure, and other environments (EC2, S3, VPC, ECS, CloudWatch, IAM, Azure VM, Azure Storage, etc.), along with Linux server environments.</li><li>Familiarity with MongoDB and database management best practices.</li><li>Strong communication, analytical, problem-solving, and troubleshooting skills.</li><li>AWS certification is a strong plus.</li></ul>Benefits:<ul><li>Market Competitive Salary</li><li>Medical Insurance</li><li>Provident Fund</li><li>EOBI</li><li>Annual Paid Leaves</li><li>Annual Increment</li><li>Subsidized Meal</li></ul>Office Hours: 9 AM to 6 PMLocation: DHA 2, Main G.T Road, Islamabad, PakistanJob Type: Full-timePay: Rs150,000.00 - Rs180,000.00 per monthApplication Question(s):<ul><li>How many years of hands-on DevOps experience do you have working with CI/CD pipelines, Docker, and cloud platforms (AWS/Azure)?</li></ul>(Please answer with a number.)<ul><li>Have you deployed and managed applications in all three stacks i.e. LAMP, Node.js, and Python, in production environments? (Yes/No)</li></ul>Work Location: In person

Senior DevOps Engineer

Tech Solutions Pro

We&rsquo;re Hiring &ndash; AI Engineer (2&ndash;3 Years Experience)Location: OnsiteEmployment Type: Full-time---About the Role,We&rsquo;re looking for a passionate AI Engineer to join our team. You&rsquo;ll help implement AI in our products, client projects, and internal processes by designing, building, and deploying innovative AI solutions.---Key Responsibilities,Design, build, and deploy AI/ML models for real-world use cases.,Research and implement state-of-the-art AI techniques (NLP, Computer Vision, Generative AI, etc.).,Collaborate with teams to identify opportunities for AI-driven innovation.,Fine-tune and optimize models for performance and cost.,Develop APIs/microservices for AI model integration.,Monitor and maintain deployed models for scalability &amp; reliability.,Stay updated with the latest advancements in AI/ML.,---Requirements,2&ndash;3 years experience as an AI/ML Engineer, Data Scientist, or similar.,Strong in Python, ML frameworks (TensorFlow, PyTorch, Scikit-learn).,Experience with NLP, Computer Vision, or Generative AI.,Familiarity with cloud platforms (AWS, GCP, Azure).,Knowledge of APIs, Docker, Kubernetes for deployment.,Strong problem-solving and analytical skills.,---Nice to Have,Experience with LLMs (LangChain, Hugging Face, OpenAI APIs).,Knowledge of MLOps for deployment/monitoring AI systems.,Exposure to prompt engineering and fine-tuning LLMs.,---What We Offer,Work on cutting-edge AI projects across multiple domains.,A culture of innovation and continuous learning.,Competitive salary &amp; growth opportunities.,Collaborative environment with talented engineers.Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

AI Engineer

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