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development manager

KnowledgeNet

<div>
 
 Objective:
 
 
 <ul>
 <li>
 Responsible for overseeing the planning, execution, and delivery of software projects, ensuring adherence to quality standards, meeting project timelines, and driving continuous improvement.
 
 </li>
 </ul>
 
 Responsibilities:
 
 
 <ul>
 <li>
 Planning and prioritizing software development projects, considering resource allocation, timelines, and dependencies.
 
 </li>
 <li>
 Driving the execution of software projects, ensuring adherence to project plans, quality standards, and best practices.
 
 </li>
 <li>
 Providing technical guidance and expertise to the development team, assisting with problem-solving, code reviews, and architectural decisions.
 
 </li>
 <li>
 Monitoring project progress, identifying and managing risks, and proactively addressing issues to ensure timely and successful project delivery.
 
 </li>
 <li>
 Implementing and improving software development processes, methodologies, and quality assurance practices to enhance efficiency and productivity.
 
 </li>
 <li>
 Collaborating with the quality assurance team to ensure comprehensive testing and quality control of software products.
 
 </li>
 <li>
 Monitoring and managing development resources, including tools, technologies, and infrastructure, to support efficient and effective software development.
 
 </li>
 <li>
 Managing a team of development professionals, providing guidance, support, training, and performance feedback.
 
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, or any related field.
 
 </li>
 <li>
 10+ years of experience with evident data and integration experience.
 </li>
 <li>
 Proficiency in software development, with a focus on managing and leading development teams.
 
 </li>
 <li>
 In-depth knowledge of software development methodologies, best practices, and industry standards.
 
 </li>
 <li>
 Proficiency in programming languages, frameworks, and technologies relevant to the company's software stack.
 
 </li>
 <li>
 Familiarity with Agile or other project management methodologies.
 
 </li>
 <li>
 Proficiency in managing software development projects from conception to delivery.
 
 </li>
 <li>
 Familiarity with software development tools, version control systems, and issue tracking systems.
 
 </li>
 <li>
 Ability to analyze and interpret technical requirements and translate them into actionable development plans.
 
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 <ul>
 <li>
 
 USD Salaries:
 
 Earn a competitive salary in USD, with growth tied directly to your performance and impact.
 
 </li>
 <li>
 
 Comprehensive Benefits:
 
 Enjoy full social insurance and healthcare coverage to support your well-being.
 
 </li>
 <li>
 
 Flexible Work Environment:
 
 Embrace our hybrid work model and shape a schedule that fits your lifestyle and maximizes your productivity.
 
 </li>
 <li>
 
 Continuous Growth:
 
 Stay ahead in a rapidly evolving world with access to ongoing learning and development opportunities.
 
 </li>
 <li>
 
 Autonomy &amp; Impact:
 
 Define success on your terms. We provide the freedom, tools, and support you need to thrive and make a meaningful difference.
 
 </li>
 <li>
 
 Inclusive Culture:
 
 Be your authentic self. Join a team that values every voice, celebrates diversity, and fosters innovation through inclusion.
 
 </li>
 </ul>
</div>

Development Manager

Dyninno Group

<div>
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Develop and implement the company&rsquo;s Learning &amp; Development strategy in alignment with business priorities, talent needs, and organizational goals.
 </li>
 <li>
 Conduct training needs assessments using job analysis, performance reviews, skill-gap assessments, and close collaboration with business managers and HRBPs.
 </li>
 <li>
 Develop, implement, and continuously update a competency framework that supports consistent recruitment, promotion, and career development decisions.
 </li>
 <li>
 Design, curate, and oversee high-impact learning programs, including onboarding, leadership development, and soft skills.
 </li>
 <li>
 Ensure all training content is modern, engaging, and aligned with adult learning principles and instructional design methodologies.
 </li>
 <li>
 Manage the Learning Management System (LMS): course setup, user experience, reporting, and e-learning library development.
 </li>
 <li>
 Introduce digital learning solutions, micro-learning, and hybrid learning models to support scalable development.
 </li>
 <li>
 Design, implement, and manage assessment centers and talent evaluation tools to assess competencies, identify high-potential employees, and support succession planning.
 </li>
 <li>
 Conduct individual feedback sessions with participants and managers to create personalized and actionable development plans.
 </li>
 <li>
 Partner with business leaders to design role progression maps, and structured development tracks across different functions.
 </li>
 <li>
 Measure the effectiveness of L&amp;D programs using data-driven methods (post-training evaluations, performance improvement metrics, competency progression, ROI).
 </li>
 <li>
 Prepare regular reports and insights for leadership on learning impact, participation rates, and talent development outcomes.
 </li>
 <li>
 Promote a strong learning culture across all levels of the organization through communication campaigns, learning events, mentorship programs, and leadership engagement.
 </li>
 <li>
 Stay updated with global L&amp;D trends and continuously introduce innovative learning solutions.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 Experience &amp; Education
 
 
 <ul>
 <li>
 8+ years of overall HR experience, including
 
 5+ years in Learning &amp; Development management
 
 .
 </li>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business, Psychology, Education, or a related field.
 </li>
 <li>
 Professional certifications in L&amp;D, Coaching, Instructional Design, or Talent Development are an asset.
 </li>
 </ul>
 
 
 Technical &amp; Functional Skills
 
 
 <ul>
 <li>
 Strong knowledge of modern learning methodologies, instructional design, adult-learning theories, and leadership development frameworks.
 </li>
 <li>
 Experience designing and managing assessment &amp; development centers and other talent evaluation tools.
 </li>
 <li>
 Hands-on experience with LMS platforms .
 </li>
 <li>
 Familiarity with e-learning authoring tools.
 </li>
 <li>
 Proficient in MS Office; experience with HRMS/HRIS platforms is an advantage.
 </li>
 </ul>
 
 
 Core Competencies
 
 
 <ul>
 <li>
 Strong stakeholder management and influencing skills, with the ability to collaborate effectively with business leaders.
 </li>
 <li>
 Excellent facilitation, communication, coaching, and presentation skills.
 </li>
 <li>
 Analytical mindset with strong planning, project management, and follow-up capabilities.
 </li>
 <li>
 Customer-focused, proactive, and adaptable to fast-paced and dynamic environments.
 </li>
 <li>
 High sense of ownership, innovation, and continuous improvement.
 </li>
 </ul>
 
 
 
 
 
 We offer:
 
 
 <ul>
 <li>
 Very competitive compensation package; negotiable based on demonstrated experience.
 </li>
 <li>
 Engagement with a major
 
 international group
 
 .
 </li>
 <li>
 Hands-on experience with industry-defining innovative trends.
 </li>
 <li>
 Guaranteed growth for interested individuals.
 </li>
 <li>
 International and multicultural experience.
 </li>
 <li>
 Unlimited professional development.
 </li>
 <li>
 Modern office with all facilities and relaxation areas, located in one of the best and advanced business areas in
 
 Cairo
 
 .
 </li>
 </ul>
</div>

Learning and Development Manager

RATP Dev Mobility Cairo

<div>
 
 JOB PURPOSE:
 
 
 The Customer Experience Development Manager will oversee and enhance the passenger journey across the GL3 &amp; LRT network, ensuring it is seamless and positive. This role focuses on improving service quality, managing customer feedback, and implementing strategies to elevate passenger satisfaction, safety, and comfort. The manager will work closely with station and call center staff to deliver a consistent, customer-focused experience.
 
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 
 Customer Experience Strategy
 
 
 
 <ul>
 <li>
 Develop and implement customer experience policies, standards, and procedures tailored to all operations.
 </li>
 <li>
 Design and lead initiatives that enhance the passenger journey from start to finish.
 </li>
 <li>
 Monitor passenger flow and service touchpoints to identify and capitalize on improvement opportunities.
 
 
 </li>
 </ul>
 
 Passenger Feedback &amp; Issue Management
 
 
 
 <ul>
 <li>
 Oversee all customer feedback channels (call center, social media, on-site complaints, surveys).
 </li>
 <li>
 Analyze customer complaints and suggestions to propose and execute corrective actions.
 </li>
 <li>
 Ensure the timely resolution of escalated issues by collaborating with station managers and relevant departments.
 
 
 </li>
 </ul>
 
 Service Quality Assurance
 
 
 
 <ul>
 <li>
 Conduct regular audits of staff interactions to ensure service excellence.
 </li>
 <li>
 Implement and track key performance indicators (KPIs), such as passenger satisfaction scores and complaint resolution time.
 </li>
 <li>
 Collaborate with the Service Quality team to maintain and uphold all customer experience standards.
 </li>
 <li>
 Coordinate with cleaning, security, and maintenance teams to ensure high-quality service delivery.
 
 
 </li>
 </ul>
 
 Team Leadership &amp; Training
 
 
 
 <ul>
 <li>
 Lead, train, and support customer service teams and front-line staff to foster professional and empathetic interactions.
 </li>
 <li>
 Develop comprehensive training modules for customer experience teams covering topics such as complaint management, assisting passengers with special needs, and emergency communication.
 
 
 </li>
 </ul>
 
 Passenger Engagement
 
 
 
 <ul>
 <li>
 Develop programs to improve passenger awareness of all services, rules, and safety protocols.
 </li>
 <li>
 Champion initiatives aimed at improving accessibility and inclusivity for all passenger groups.
 </li>
 <li>
 Manage customer-facing campaigns, surveys, and loyalty/awareness programs.
 
 
 </li>
 </ul>
 
 Reporting &amp; Continuous Improvement
 
 
 
 <ul>
 <li>
 Prepare and present reports on customer satisfaction, complaint trends, and service improvements to senior management.
 </li>
 <li>
 Benchmark against international metro systems to introduce and implement best practices.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 
 <ul>
 <li>
 A Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field is required.
 </li>
 <li>
 Excellent command in Arabic &amp; English.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Proven leadership and team management skills with a demonstrated ability to influence cross-functional teams.
 </li>
 <li>
 Strong knowledge of passenger flow management, service KPIs, and complaint handling systems.
 </li>
 <li>
 Excellent proficiency in Microsoft Office applications, especially Excel. Knowledge of SQL, Python, or Power BI is highly desirable.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 10-12 years of experience in customer experience, service quality, or operations management.
 </li>
 <li>
 Experience in the transport, metro, aviation, or retail sectors is preferred.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Proactive and Self-Motivated who takes initiative to identify and solve problems, anticipating passenger needs before they arise.
 </li>
 <li>
 Customer-Centric Mindset and Passionate about providing a positive experience and driven to exceed customer expectations.
 </li>
 <li>
 Communicate clearly and empathetically with both team members and passengers, even in challenging situations.
 </li>
 <li>
 Ability to thrive in a fast-paced, dynamic environment and respond effectively to unexpected challenges.
 </li>
 <li>
 Maintain a positive and professional demeanor under pressure.
 </li>
 <li>
 Collaborative who can work effectively with cross-functional teams to achieve shared goals and improve service delivery.
 </li>
 <li>
 Think critically and creatively to find efficient and innovative solutions to complex issues.
 </li>
 </ul>
</div>

Customer Experience Development Manager

<div>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Develop and implement the company&rsquo;s Learning &amp; Development strategy in alignment with business priorities, talent needs, and organizational goals.
 </li>
 <li>
 Conduct training needs assessments using job analysis, performance reviews, skill-gap assessments, and close collaboration with business managers and HRBPs.
 </li>
 <li>
 Develop, implement, and continuously update a competency framework that supports consistent recruitment, promotion, and career development decisions.
 </li>
 <li>
 Design, curate, and oversee high-impact learning programs, including onboarding, leadership development, and soft skills.
 </li>
 <li>
 Ensure all training content is modern, engaging, and aligned with adult learning principles and instructional design methodologies.
 </li>
 <li>
 Manage the Learning Management System (LMS): course setup, user experience, reporting, and e-learning library development.
 </li>
 <li>
 Introduce digital learning solutions, micro-learning, and hybrid learning models to support scalable development.
 </li>
 <li>
 Design, implement, and manage assessment centers and talent evaluation tools to assess competencies, identify high-potential employees, and support succession planning.
 </li>
 <li>
 Conduct individual feedback sessions with participants and managers to create personalized and actionable development plans.
 </li>
 <li>
 Partner with business leaders to design role progression maps, and structured development tracks across different functions.
 </li>
 <li>
 Measure the effectiveness of L&amp;D programs using data-driven methods (post-training evaluations, performance improvement metrics, competency progression, ROI).
 </li>
 <li>
 Prepare regular reports and insights for leadership on learning impact, participation rates, and talent development outcomes.
 </li>
 <li>
 Promote a strong learning culture across all levels of the organization through communication campaigns, learning events, mentorship programs, and leadership engagement.
 </li>
 <li>
 Stay updated with global L&amp;D trends and continuously introduce innovative learning solutions.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Experience &amp; Education
 
 
 
 <ul>
 <li>
 8+ years of overall HR experience, including 5+ years in Learning &amp; Development management.
 </li>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business, Psychology, Education, or a related field.
 </li>
 <li>
 Professional certifications in L&amp;D, Coaching, Instructional Design, or Talent Development are an asset.
 
 
 </li>
 </ul>
 
 Technical &amp; Functional Skills
 
 
 
 <ul>
 <li>
 Strong knowledge of modern learning methodologies, instructional design, adult-learning theories, and leadership development frameworks.
 </li>
 <li>
 Experience designing and managing assessment &amp; development centers and other talent evaluation tools.
 </li>
 <li>
 Hands-on experience with LMS platforms .
 </li>
 <li>
 Familiarity with e-learning authoring tools.
 </li>
 <li>
 Proficient in MS Office; experience with HRMS/HRIS platforms is an advantage.
 
 
 </li>
 </ul>
 
 Core Competencies
 
 
 
 <ul>
 <li>
 Strong stakeholder management and influencing skills, with the ability to collaborate effectively with business leaders.
 </li>
 <li>
 Excellent facilitation, communication, coaching, and presentation skills.
 </li>
 <li>
 Analytical mindset with strong planning, project management, and follow-up capabilities.
 </li>
 <li>
 Customer-focused, proactive, and adaptable to fast-paced and dynamic environments.
 </li>
 <li>
 High sense of ownership, innovation, and continuous improvement.
 
 
 </li>
 </ul>
 
 We offer
 
 
 
 <ul>
 <li>
 Very competitive compensation package; negotiable based on demonstrated experience.
 </li>
 <li>
 Engagement with a major international group.
 </li>
 <li>
 Hands-on experience with industry-defining innovative trends.
 </li>
 <li>
 Guaranteed growth for interested individuals.
 </li>
 <li>
 International and multicultural experience.
 </li>
 <li>
 Unlimited professional development.
 </li>
 </ul>
</div>

Learning and development Manager

Beyti - an Almarai Subsidiary

<div>
 
 
 General Purpose:
 
 
 
 Planning and Developing the Category's sales plans, building regional sales targets and channels promo grids to enhance market in store execution and customer service objectives through effective leadership and maximum utilization of the Region&rsquo;s sales team and ensuring successful achievement of sales AOP and to safeguard &amp; develop the company image in the marketplace.
 
 
 
 Job Responsibilities / Tasks:
 
 
 
 &bull;Tailoring and building all the needed visibility for the category.
 
 
 &bull;Initiate and communicate all the needed initiatives to enhance the category leadership in the market.
 
 
 &bull;Co-working with the Marketing team in building the category AOP and business planning objectives.
 
 
 &bull;Convert the Category's sales and market development objectives to all Regional Managers and ensure proper execution on ground.
 
 
 &bull;Provide ongoing review with all Regional Managers and ensure they are properly equipped, trained and motivated to achieve their objectives.
 
 
 &bull;Ensure proper roll-out and sustain the implementation of Best Practice Tools within the category.
 
 
 &bull;Evaluate competitive activities and build plans to ensure solid execution for the category.
 
 
 &bull;Report infrastructure requirements within the category as per market needs.
 
 
 &bull;Expanding distribution/share within the region and channel as per AOP Business plan.
 
 
 &bull;Ensure proper execution for all new product initiatives within the regions and channels.
 
 
 
 Experience / Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree from a reputable university.
 </li>
 <li>
 10 years of sales field experience in FMCG.
 </li>
 <li>
 Execute and operate business strategies.
 </li>
 <li>
 Results Driven (results based on specific efficiency and productivity KPIs within predefined time frames)
 </li>
 <li>
 Integrity (Mutual trust, consistent with company ethics and values)
 </li>
 <li>
 Ability to work with Diverse group of people.
 </li>
 <li>
 Planning &amp; Organizing (Multiple priority management).
 </li>
 <li>
 Developing and Supporting the Team (Actively improves others&rsquo; skills, cooperate effectively, diplomatic conflict handler).
 </li>
 </ul>
 
 
 
</div>

Category Sales Development Manager

Interact Technology Solutions

<div>
 Job Summary:
 
 
 Drive new business growth, expand existing accounts, and lead strategic pursuits across the AI/GenAI and compute portfolio. This role focuses on building strong pipelines, orchestrating complex solution sales, and ensuring successful closure of high-value enterprise deals.
 
 
 Accountability &amp; Responsibilities
 
 
 &bull; Develop and execute account strategies to generate pipeline and achieve revenue targets.
 
 &bull; Identify and qualify new opportunities across AI/GenAI, compute, and infrastructure portfolios.
 
 &bull; Lead end-to-end sales cycles including discovery, solution positioning, value articulation, and negotiation.
 
 &bull; Build strong relationships with enterprise customers in FSI, Government, Telco, and Large Enterprise sectors.
 
 &bull; Collaborate with technical architects to align customer requirements with proposed solutions.
 
 &bull; Prepare proposals, commercial offers, and Bill of Materials (BoM) validation.
 
 &bull; Drive partner co-sell motions with major technology vendors (NVIDIA, Dell, VMware, etc.).
 
 &bull; Coordinate with marketing and pre-sales teams for demand generation activities.
 
 &bull; Maintain accurate forecasts, pipeline reporting, and opportunity tracking in Salesforce/HubSpot.
 
 &bull; Ensure positive customer experience, retention, and post-sales account growth.
 
 
 
 
 Requirements
 
 
 1 &ndash; Required Experience
 
 
 &bull; Bachelor&rsquo;s degree in Business, Engineering, Computer Science, or related field.
 
 &bull; 5&ndash;10 years of experience in enterprise solution sales.
 
 &bull; Proven success in complex, high-value B2B technology selling
 
 
 2 &ndash; Technical Skills:
 
 
 &bull; Strong understanding of AI/GenAI, compute, and infrastructure solutions.
 
 &bull; Ability to map customer problems to technical solutions and validate BoM accuracy.
 
 &bull; Experience leading proposal development and coordinating cross-functional teams.
 
 &bull; Strong negotiation, closing, and value-selling capabilities.
 
 &bull; Familiarity with partner co-sell models with global vendors.
 
 
 3 &ndash; Tools &amp; Platforms:
 
 
 &bull; Salesforce or HubSpot
 
 &bull; LinkedIn Sales Navigator
 
 &bull; Advanced Excel (pricing &amp; commercial modeling)
 
 
 4 &ndash; Certifications:
 
 
 &bull; APMP Foundation (plus)
 
 &bull; Vendor Sales Accreditations (e.g., Dell, NVIDIA, VMware)
 
 
 
 
</div>

AI Business Development Manager

Kanz

<div>
 
 Company Description
 
 
 
 Kanz is an AI Hiring Agent that's revolutionizing recruiting.
 
 
 We make hiring in as simple as ordering an Uber. Tell us who you want to hire and when you want to meet them, our AI does the rest - job posting, sourcing, assessing, and scheduling, all within a week. With 1M job seekers and 300+ companies across the Middle East, we're revolutionizing recruiting in the Middle East.
 
 
 
 Job Description
 
 
 
 Kanz is looking for a founding Growth Lead who is not afraid to wear two hats:
 
 Strategic Marketer
 
 and
 
 Business Developer
 
 . We need a self-starter who can build our inbound brand engine while simultaneously running aggressive outbound campaigns.
 
 
 Your mission is to drive qualified meetings for the CEO through two channels: a creative content strategy focusing on our "Schedule qualified interviews in 48 hours, effortlessly" promise, and a data-driven outbound sales engine.
 
 
 
 Qualifications
 
 
 
 
 Core Priorities
 
 
 
 <ul>
 <li>
 The Marketing Engine (Inbound &amp; Community)
 </li>
 <li>
 Campaign Strategy: Develop and execute a marketing strategy centered on our core value prop: "Schedule qualified interviews in 48 hours, effortlessly."
 </li>
 <li>
 Content Production: Create compelling assets (graphics, one-pagers, short-form copy) tailored for Hiring Managers and HR professionals. Use of AI is encouraged.
 </li>
 <li>
 Guerrilla Distribution: Identify, join, and actively engage in niche Recruiter and HR WhatsApp groups. You will not just spam, but build authority to drive traffic.
 </li>
 <li>
 The Sales Engine (Outbound &amp; SDR)
 </li>
 <li>
 Prospecting &amp; Data: Manage large datasets of potential leads. You will clean, verify, and segment lists to feed into our email marketing engines.
 </li>
 <li>
 Outbound Execution: Use of automated email tools to qualify leads.
 </li>
 <li>
 The Goal: You are responsible for booking 2-3 qualified meetings per day for the CEO.
 </li>
 <li>
 Pipeline Management: Ensure leads are qualified strictly before reaching the CEO and manage the CRM flow.
 
 
 </li>
 </ul>
 
 What We Are Looking For
 
 
 
 <ul>
 <li>
 Flexibility: You are just as comfortable designing a social post as you are managing a 5,000-row CSV file.
 </li>
 <li>
 Tech Savvy: Experience with Email Automation, CRM tools, and reporting dashboards.
 </li>
 <li>
 Sales DNA: You don't fear rejection. You are willing to pick up the phone and follow up relentlessly.
 </li>
 <li>
 Creative Eye: You can use tools like Canva or Figma to make our brand look professional.
 </li>
 <li>
 Regional Knowledge: Experience targeting the Saudi market is essential.
 
 
 </li>
 </ul>
 
 Why Join Us?
 
 
 
 <ul>
 <li>
 You will be the "Engine Room" of the company, directly impacting revenue and brand.
 </li>
 <li>
 High autonomy to test new strategies&mdash;from "Dark Social" (WhatsApp) to Cold Email hacks.
 </li>
 <li>
 Significant growth opportunities to grow as the team expands.
 </li>
 </ul>
</div>

Growth & Business Development Manager

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