digital marketing associate Jobs in Tampa

digital marketing associate

marketing coordinator

digital campaign manager

Vantagepoint ai, LLC

<div>Digital Campaign Manager
Drive Growth Through Strategic Digital Innovation
Are you a strategic digital marketing leader with 8+ years of experience orchestrating comprehensive campaigns that drive measurable results? Do you excel at bridging business objectives with tactical execution across multiple digital channels? Can you balance creative innovation with data driven decision-making while also leading cross functional teams?
With over 35 years of success as an A.I.-powered trading technology pioneer, Vantagepoint A.I. is entering an exciting growth phase, and we need a seasoned Digital Campaign Manager to scale our marketing impact in the fintech space.
Why Vantagepoint A.I.?<ul><li>
Join a recognized industry leader blending A.I.-driven innovation with financial market expertise.</li><li>
Help lead digital strategy for a close-knit, high-performance company comprised of 70+ professionals.</li><li>
Experience true work/life balance with standard business hours (8:30 AM - 5:30 PM).</li><li>
Receive 100% employer-paid healthcare and dental coverage.</li><li>
Thrive in a collaborative, people-first culture that values both tradition and forward-thinking strategies.</li><li>
Enjoy company sponsored social events, team building retreats, and a modern workspace in Wesley Chapel.</li></ul>
Your Impact as Digital Campaign Manager
You won't just manage campaigns. You will be the tactical coordinator for our digital marketing initiatives, determining channel strategy and driving revenue growth through data driven optimization working closely with the Director of Marketing.
Campaign Strategy &amp; Execution<ul><li>
Develop and execute integrated digital marketing campaigns across social media, search, display, video, email, and content marketing.</li><li>
Shepherd dynamic, aggressively attractive campaigns that align with our brand voice and business objectives.</li><li>
Manage campaign optimization and ensure delivery on time and within budget.</li></ul>
Performance Optimization &amp; Analysis<ul><li>
Monitor campaign performance metrics in real time and make data driven adjustments to improve results.</li><li>
Conduct A/B testing of creative and messaging to optimize conversion rates.</li><li>
Troubleshoot underperforming campaign elements and implement rapid improvements.</li><li>
Analyze data to understand what's working and provide actionable insights to stakeholders.</li><li>
Report results to leadership with clear, data driven recommendations.</li></ul>
Lead Generation &amp; Conversion Optimization<ul><li>
Evaluate and select advertising sources and channels to maximize lead generation efficiency and cost effectiveness.</li><li>
Design, implement, and continuously evolve high converting landing pages aligned with campaign objectives.</li><li>
Conduct systematic testing of landing page elements (copy, design, CTAs, forms) to optimize conversion rates.</li><li>
Monitor and evaluate lead generation metrics, assessing both quantity and quality of inbound leads.</li><li>
Coordinate lead distribution processes to sales team, ensuring seamless handoff and proper lead qualification.</li><li>
Implement continuous testing, evaluation, and improvement cycles across all campaign elements and conversion pathways.</li></ul>
Multi-Channel Management<ul><li>
Oversee content and campaigns across Facebook, YouTube, X (Twitter), Telegram, LinkedIn, Google Ads, TikTok, Instagram, Discord, Reddit, display networks, and emerging platforms.</li><li>
Plan, launch, and optimize paid advertising campaigns across social media, search, and display networks.</li><li>
Manage the full lifecycle from ideation to execution, including scheduling, content creation, placement, lead generation, and evaluation.</li></ul>
Team Leadership &amp; Collaboration<ul><li>
Report directly to the Director of Marketing, serving as a key strategic partner in driving marketing growth initiatives.</li><li>
Coordinate cross-functional teams including designers, copywriters, media buyers, and analysts.</li><li>
Partner with Marketing leadership and broader teams to align digital strategies with sales objectives.</li><li>
Stay ahead of social media trends, algorithm changes, and emerging platforms to maintain competitive advantage.</li><li>
Collaborate closely with other marketing team members to ensure cohesive campaign execution and alignment across all marketing initiatives.</li><li>
Communicate and coordinate regularly with Sales Leadership to align campaign messaging, lead flow, and conversion strategies with sales objectives.</li></ul>
What You Bring to the Table
Required Experience &amp; Expertise<ul><li>
8+ years designing and implementing comprehensive digital marketing campaigns.</li><li>
5+ years managing paid digital advertising campaigns across multiple channels (social, search, display).</li><li>
Demonstrated expertise in digital campaign management with proficiency in social media, SEM, and display advertising.</li><li>
Bachelor's degree in Marketing, Communications, Business, or related field (or equivalent experience).</li></ul>
Hard Skills<ul><li>
Proven track record creating and executing successful multi-channel digital marketing campaigns (paid and organic).</li><li>
Expert knowledge of digital advertising platforms including Facebook Ads, Google Ads, LinkedIn Ads, YouTube, X, Telegram, and emerging channels.</li><li>
Strong sales psychology/mentality with focus on conversion and revenue generation.</li><li>
Proficiency in digital analytics and reporting tools (Google Analytics, social media analytics, ad platform dashboards).</li><li>
Strong project management expertise to coordinate multiple campaigns, team members, and stakeholders simultaneously.</li><li>
Technical proficiency with marketing platforms, analytics tools, and advertising systems.</li><li>
Baseline understanding of the finance or fintech landscape.</li></ul>
Soft Skills &amp; Leadership Qualities<ul><li>
Strategic thinker who can align tactical execution with broader business goals while maintaining creative problem-solving abilities.</li><li>
Exceptional communicator who can articulate ideas clearly and collaborate successfully across departments.</li><li>
Data oriented with strong analytical mindset with the ability to interpret campaign data and communicate insights effectively.</li><li>
Detail oriented with high operational tempo and the ability to move fast without sacrificing quality.</li><li>
Proactive with a revenue focused mindset and pride in making measurable business impact.</li><li>
Strong project planning and expectation setting capabilities.</li><li>
Team player with willingness to both educate and learn; highly adaptable to evolving digital platforms and best practices.</li><li>
Demonstrated sense of accountability and ownership with desire to grow the role.</li><li>
Balance strategic vision with practical execution; ability to think creatively about reaching target audiences while staying grounded in performance data.</li></ul>
Preferred Skills
Experience or proficiency with design and content creation tools such as, or similar to:<ul><li>
Creatify, InvideoAI, Canva, Adobe Creative Suite, Kapwing</li><li>
Claude A.I., Microsoft 365, Agorapulse, OBS</li><li>
Other content creation, video, video editing, and automation tools</li></ul>
Compensation &amp; Benefits<ul><li>
Competitive base salary commensurate with experience.</li><li>
100% employer-paid healthcare and dental coverage.</li><li>
Generous paid time off (PTO), paid holidays, birthday leave.</li><li>
Company-inclusive birthday, anniversary, and special achievement celebrations.</li><li>
Professional development and growth opportunities.</li><li>
Work with cutting-edge A.I. technology in the fintech space.</li><li>
Offsite company sponsored events for employees and family members.</li><li>
A stable and thriving company positioned for long-term growth, regardless of economic conditions.</li></ul>
Location &amp; Work Arrangement
On-site employment at our modern offices in Wesley Chapel, FL (Tampa Bay Area)
Be Part of Something Bigger
At Vantagepoint A.I., you won't just manage campaigns. You'll be a strategic leader helping independent traders achieve financial freedom through innovative digital marketing. This is your chance to make a measurable impact at a company that has been revolutionizing trading technology for over 46 years.
Ready to make an impact? Apply today and help us write the next chapter in fintech marketing success.</div>

Digital Campaign Manager

Ashley Furniture HomeStore

<div>Why This Role Matters 
 
Campaigns are Ashley's opportunity to make a statement. The Campaign Narrative Manager ensures those statements are clear, memorable, and differentiated strengthening Ashley's position as a style-forward, purpose-driven brand and creating cultural moments that live beyond retail. 
 
Key Responsibilities 
 
Narrative Development 
<ul><li>Own campaign-level storytelling arcs, from concept through execution.</li>
<li>Translate seasonal POVs into campaign narratives that highlight hero products and initiatives.</li>
<li>Craft story frameworks that balance emotional resonance with commercial objectives.</li>
<li>Partner with Creative to shape scripts, visual treatments, and campaign tone.</li>
</ul> 
Cross-Functional Collaboration 
<ul><li>Partner with Integrated Marketing to translate campaign narratives into omnichannel execution.</li>
<li>Collaborate with Merchandising to ensure campaign stories reflect product priorities.</li>
<li>Align PR, Social, and Retail teams to ensure consistent narrative expression across all touchpoints.</li>
</ul> 
Content &amp; Executional Guidance 
<ul><li>Provide narrative briefs for creative, channel, and content teams.</li>
<li>Ensure every campaign delivers a clear central idea across all formats (film, digital, print, experiential).</li>
<li>Partner with Consumer &amp; Competitive Insights to root narratives in audience and market truths.</li>
</ul> 
Qualifications 
<ul><li>8-10 years in campaign strategy, brand storytelling, or creative development (retail, lifestyle, or fashion preferred).</li>
<li>Proven ability to build culturally relevant campaign narratives that deliver measurable business results.</li>
<li>Experience partnering across Creative, Marketing, and Merchandising.</li>
<li>Strong writing, communication, and presentation skills.</li>
<li>Ability to balance big-picture creative vision with commercial and operational realities.</li>
</ul> 
Our Core Values 
<ul><li>Honesty &amp; Integrity</li>
<li>Passion, Drive, Discipline</li>
<li>Continuous Improvement/Operational Excellence</li>
<li>Dirty Fingernail</li>
<li>Growth Focused</li></ul></div>

Campaign Narrative Manager

Elite wheel and tire atlanta

Elite Wheel &amp; Tire Distributors is a national leader in automotive wheel manufacturing and tire distribution, operating a fast-growing portfolio of nine distinct brands. Each brand has its own identity, audience, and tone &mdash; and we need a Marketing Manager capable of bringing structure, creativity, and leadership across a multi-brand ecosystem.This role is not basic maintenance &mdash; it is transformation. You will build systems, lead people, architect strategy, and elevate every channel across B2B and D2C.Role SummaryWe are seeking an experienced, strategic, and highly organized Marketing Manager to oversee all marketing operations across nine brands. You will develop high-impact digital strategies, manage cross-functional teams, enforce brand standards, and drive measurable growth across all platforms.Key ResponsibilitiesStrategic &amp; Digital Marketing<ul><li>Develop and oversee multi-channel B2B and D2C marketing campaigns.</li><li>Manage and optimize marketing efforts across SEO, SEM, PPC, email, SMS, and all major social platforms.</li><li>Plan, execute, and monitor Google Ads and Meta Ads, including budget allocation, creative direction, and audience targeting.</li><li>Lead email and SMS marketing to revive engagement, build flows, create automation, and increase conversions.</li><li>Conduct competitor analysis and market research to inform positioning and campaign direction.</li><li>Define, track, and report KPIs to ensure every initiative meets growth and ROI goals.</li><li>Lead e-commerce growth efforts and enhance online presence across all brand sites.</li></ul>Brand Management<ul><li>Fully understand each brand: positioning, audience, messaging, tone, strengths.</li><li>Guide content and creative strategy for nine brands while maintaining distinct identities.</li><li>Collaborate closely with Social Media teams to plan, execute, and optimize brand-consistent campaigns.</li></ul>Creative Direction<ul><li>Oversee the Graphic Designer, providing clear direction and maintaining visual consistency.</li><li>Review and refine creative assets, ensuring all deliverables meet brand standards.</li><li>Make minor edits in Adobe Photoshop when needed to keep workflows moving.</li></ul>Cross-Functional Leadership<ul><li>Partner with Sales, Social Media, Design, Development, and Management to ensure alignment on objectives.</li><li>Support Sales initiatives with promotional materials and data-driven marketing strategies.</li><li>Ensure communication and execution between departments are organized, timely, and efficient.</li></ul>Analytics &amp; Optimization<ul><li>Monitor campaign performance using analytics tools such as Google Analytics and Meta Business Suite.</li><li>Analyze data to identify trends, opportunities, and areas for optimization.</li><li>Manage the marketing budget and ensure strategic ROI on advertising spend.</li></ul>What You Bring<ul><li>4+ years of experience in digital marketing, brand management, or multichannel marketing.</li><li>Proven ability to manage multiple brands or product lines simultaneously.</li><li>Strong understanding of Google Ads, Meta Ads, email/SMS marketing platforms, and analytics tools.</li><li>Experience with Adobe Creative Suite, e-commerce platforms, and marketing automation tools.</li><li>Strong organizational and leadership skills &mdash; you can manage people and systems.</li><li>Analytical, data-driven mindset.</li><li>Excellent communication, copywriting, and project-management abilities.</li><li>Experience in B2B marketing is a strong plus.</li><li>Bachelor&rsquo;s degree in Marketing, Business, or related field preferred.</li></ul>Expectations<ul><li>Team Player: Work seamlessly with Sales, Design, Social, Development, and Management.</li><li>Self-Starter: Identify gaps, propose solutions, and execute new ideas without waiting to be asked.</li><li>Results-Driven: Every campaign must have a clear objective, measurable KPIs, and documented results.</li><li>Structured Thinker: Able to create order, processes, calendars, SOPs, and systems across nine brands.</li></ul>Current Marketing Challenges (Your Impact Starts Here)You&rsquo;ll help us:<ul><li>Revive declining email engagement with strong flows and automation.</li><li>Launch and scale SMS marketing for the first time.</li><li>Create a real foundation for Google and Meta Ads with proper tracking and creative.</li><li>Build structure and creative direction for graphic design.</li><li>Streamline brand messaging across a diverse portfolio.</li><li>Strengthen our e-commerce performance across all platforms.</li></ul>Why Join UsThis is a rare opportunity to take ownership of a multi-brand marketing ecosystem with massive growth potential. You&rsquo;ll build systems from the ground up, lead cross-functional teams, and directly shape the future of nine brands under a rapidly expanding national distributor.Your strategies, leadership, and creativity will directly impact sales, brand equity, and company direction.Call to ActionIf you&rsquo;re ready to take on a leadership role in a fast-paced, high-growth industry, we invite you to apply. Your next big opportunity is here at Elite Wheel &amp; Tire Distributors.Pay: $52,023.75 - $62,652.26 per yearBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Marketing Manager

Drive Social Media

<div><div>Who We Are&hellip; 
 
Drive Social Media is one of the fastest-growing advertising technology companies in the country. Born out of necessity to provide the best return on investment for our partners, Drive has developed a cloud-based advertising management platform to achieve better campaign results and transparency while improving advertising efficiencies to stimulate revenue growth 
 
Position Overview 
Drive Social Media is seeking an Account Strategist to lead the development and execution of paid media campaigns across social and search platforms. This role combines strategic thinking with analytical skills to build targeted audiences, optimize performance, and identify growth opportunities. The ideal candidate has hands-on experience with platforms like Google Ads and Meta Ads Manager, is comfortable interpreting marketing data, and thrives in one-on-one client interactions where they can confidently influence outcomes.</div>
<div></div><div>This isn&rsquo;t just about campaign management, it&rsquo;s about ownership. Our Account Strategists are sales-minded competitors who love winning, aren&rsquo;t afraid to drive conversations with data, and know how to create relationships with charisma and confidence. You&rsquo;ll need to be sharp, tech-savvy, and results-oriented, with the drive of a self-starter who doesn&rsquo;t think in terms of &ldquo;9 to 5.&rdquo; At Drive, we celebrate ambition and results, the more value you create, the greater your reward. 
 
Key Responsibilities</div>
<ul><li>Own the full client relationship from onboarding through renewal, becoming their trusted advisor.</li>
<li>Lead the research, planning, execution, and optimization of paid media campaigns across social and search platforms.</li>
<li>Confidently guide reporting calls, planning meetings, and client conversations. You don&rsquo;t just present results, you persuade and lead.</li>
<li>Recommend and configure product packages tailored to client goals and business growth.</li>
<li>Monitor performance, run split tests, and adjust strategies to drive measurable ROI.</li>
<li>Translate complex marketing data into clear, actionable insights that clients can rally behind.</li>
<li>Collaborate with product, creative, and analytics teams to deliver high-performance campaigns.</li>
<li>Proactively identify opportunities for upsells and expansions within your book of business.</li>
<li>Maintain accurate notes, deliverables, timelines, and billing across accounts.</li>
</ul><div>What Success Looks Like</div>
<ul><li>20&ndash;30 clients actively managed with high satisfaction and retention</li>
<li>Campaigns are delivered on time, with consistent performance reviews</li>
<li>Clients understand their marketing results and feel well-supported</li>
<li>Internal teams view you as a trusted, prepared partner</li>
<li>You lead conversations, not just facilitate them</li>
<li>You consistently increase the value of your book of business</li>
</ul><div>Qualifications</div>
<ul><li>3+ years of experience in digital marketing, client strategy, or account management</li>
<li>Strong knowledge of Meta Ads, Google Ads, SEO, Email Marketing, and/or content creation</li>
<li>Sales-minded competitor who thrives on performance, persuasion, and results</li>
<li>Smart, tech-savvy, and quick to master new tools and platforms.</li>
<li>Exceptional verbal and written communication skills</li>
<li>Ability to interpret campaign analytics and make data-driven decisions</li>
<li>Comfortable managing multiple accounts and deadlines simultaneously</li>
<li>Experience in a fast-paced agency environment preferred</li>
<li>Growth mindset, self-awareness, and accountability are a must</li>
</ul><div>Why Drive Social Media&hellip; 
 
Over the past 10 years, we&rsquo;ve been keeping up with the massive shifts in consumer attention to online platforms like Facebook, Instagram, Amazon, and Google and we pride ourselves on comprehending and delivering the industry&rsquo;s best practices and solutions to our partners. 
 
Come join our 200+ employees at AdWeek&rsquo;s Fastest Growing Agency, Inc. 5,000&rsquo;s six-time award winner, and we&rsquo;ve also been featured in Harvard Business Review, Forbes, AdWeek, NBC, Smart Insights, Glassdoor, NHL.com, Buzzfeed, Entrepreneur Magazine, Startup Grind, Business.com &amp; Medium Business Journal. 
 
To find out more about us, check out our Culture Insight Video:https://careers.drivesocialnow.com/ 
 
Benefits&hellip;</div>
<ul><li>Unlimited PTO Plan that encourages flexibility, accountability, and work-life balance</li>
<li>Eligible for full health, dental, vision benefits within the first 90 days of employment</li>
<li>Drive pays 100% of premiums for STD, LTD, and Life Insurance</li>
<li>401k with up to a four percent match after your first full year at Drive</li>
<li>Our office is located at 159 4th Ave N, Suite 400, Nashville, TN 37219 with easy access to public transportation and nearby paid parking options. We're happy to help you find the best fit for your commute</li>
</ul><div><div>Office Locations...</div>
<ul><li>St. Louis: Our headquarters feature a hidden speakeasy (lets see if you can find it) adding a unique and creative element to the workspace.</li>
<li>Nashville: Offers a spacious layout situated just 2 blocks from Broadway &amp; Assembly Hall, putting you right in the heart of the city.</li>
<li>Tampa: The office located in the middle of the Westshore Business District with a stunning ocean view.</li>
<li>Miami: The office is situated in a prime location and features wellness events as well as a full bar.</li>
<li>Irving: The office located in Las Colinas near the Toyota Music Factory. It offers modern amenities and convenient access to the Dallas metropolitan area.</li>
<li>Atlanta: The office was recently built in January 2021, and is located in the vibrant Midtown district.</li>
</ul></div><div>Drive Social Media does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. 
 
#LI-Hybrid</div></div>

Account Strategist

Tampa Bay Sun FC

<div>
 
 Department
 
 : Marketing
 
 
 
 Reports To
 
 : Marketing Manager
 
 
 
 Classification
 
 : Full-Time, Salary
 
 
 
 Overview
 
 
 
 Tampa Bay Sun FC is seeking a Graphic Designer to support the club&rsquo;s marketing and communications efforts through consistent, high-quality visual production. This role focuses on executing creative materials that bring the Tampa Bay Sun brand to life across marketing, match day, and partnership platforms.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Produce graphics for digital, print, and in-stadium use according to established brand guidelines.
 </li>
 <li>
 Deliver design assets for marketing campaigns, ticket sales, sponsorship deliverables, and community initiatives.
 </li>
 <li>
 Create static and motion graphics for LED boards, broadcast, and in-venue presentation.
 </li>
 <li>
 Prepare and package files for use across social media, web, and print &mdash; ensuring accuracy and consistency.
 </li>
 <li>
 Collaborate closely with the marketing team to fulfill design requests on schedule.
 </li>
 <li>
 Maintain organized templates, file systems, and archives to support efficient production.
 </li>
 <li>
 Assist on-site during select home matches and events as needed for in-game production.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Graphic Design, Digital Media, or related field preferred.
 </li>
 <li>
 1&ndash;3 years of professional experience in design, preferably in sports, entertainment, or agency environments.
 </li>
 <li>
 Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign required; After Effects and Premiere Pro a plus).
 </li>
 <li>
 Strong understanding of typography, layout, and visual hierarchy.
 </li>
 <li>
 Excellent attention to detail and ability to manage multiple projects at once.
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Experience with video editing, photography, or motion graphics.
 </li>
 <li>
 Understanding of live event production formats and display specifications.
 </li>
 <li>
 Willingness to work flexible hours, including evenings and weekends during the season.
 
 
 </li>
 </ul>
 
 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
 
</div>

Graphic Designer

Rapid7

<div>Senior Escalation Manager, Global Support
Job Summary 
We&rsquo;re looking for a Senior Escalation Manager to lead Rapid7&rsquo;s most complex, high-stakes customer escalations. In this role, you&rsquo;ll ensure fast resolution, executive-ready communication, and long-term improvements that strengthen customer trust, retention, and expansion. This is a high-impact, highly visible position where you&rsquo;ll partner across functions, influence product and service investments, and deliver measurable customer and business outcomes.
About the Team 
The Global Support team is the frontline of Rapid7&rsquo;s customer experience, resolving critical issues and safeguarding business outcomes. We partner closely with Customer Success, Sales, Deployment, Professional Services, and Engineering to ensure escalations are handled with speed, precision, and empathy, while continuously improving our processes.
About the Role 
As Senior Escalation Manager, your primary responsibility will be to independently manage high-severity escalations and critical outages end-to-end. Specifically, your focus will be to:<ul>
<li>
Own high-severity escalations: triage, create action plans, align stakeholders, manage status communications, and close with customer commitments met or exceeded</li>
<li>
Lead Multi-Customer Events (MCEs): act as incident commander during outages or critical defects, coordinate cross-functional response, manage the narrative, and drive accountable post-mortems</li>
<li>
Control the narrative: craft clear, business-context-aware updates for executives and customer sponsors; set tone, cadence, and clarity of communications</li>
<li>
Translate escalations into opportunities: identify expansion and retention plays, adoption motions, and services engagements</li>
<li>
Surface early warning signals: track patterns across tickets, telemetry, and sentiment; intervene proactively before issues escalate</li>
<li>
Identify and close process/tool gaps: improve workflows across Support, Engineering, and Services with measurable impact on resolution times</li>
<li>
Coordinate across systems (Salesforce, Jira, Confluence) to ensure visibility, ownership, and accurate case data</li>
<li>
Measure and report: build concise dashboards and briefs on escalation health, customer impact, and learnings to inform leadership and product roadmaps</li>
</ul>
The skills and qualities you&rsquo;ll bring include:<ul>
<li>
Strong business acumen: connect technical issues to business impact and tailor responses accordingly</li>
<li>
Proven ability to manage executive-level communications during high-severity incidents or outages</li>
<li>
Mastery in de-escalation: using empathy, clarity, and credible plans under pressure</li>
<li>
Experience turning escalations into opportunities for retention or expansion</li>
<li>
Active listening and observation skills: able to read the room and adapt quickly</li>
<li>
5+ years in Customer Support, Customer Success, Services, or Operations roles in enterprise B2B software or cybersecurity, with focus on escalations or incident management</li>
<li>
Strong cross-functional leadership and influence skills, working across Support, CS, Sales, Deployment, PS, Managed Teams, and Engineering</li>
<li>
Excellent written and verbal communication, able to distill complex information into succinct, outcome-oriented updates</li>
<li>
Comfort with data and tooling (Salesforce, Jira, Confluence) to drive visibility and accountability</li>
<li>
Project/program management experience (ITIL/PMI/Agile familiarity a plus)</li>
<li>
Operates with urgency, ownership, and precision; exceptional time management and follow-through</li>
</ul><h2 class="jobSectionHeader">
About Rapid7</h2>
At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what&rsquo;s possible and drive extraordinary impact. We&rsquo;re building a dynamic and collaborative workplace where new ideas are welcome.
Protecting 11,000+ customers against bad actors and threats means we&rsquo;re continuing to push the envelope just like we&rsquo; ve been doing for the past 20 years. If you &rsquo;re ready to solve some of the toughest challenges in cybersecurity, we&rsquo;re ready to help you take command of your career. Join us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.</div>

Senior Escalation Manager, Global Support

Chipotle Mexican Grill

<div>CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
The Facilities Specialist maintains restaurants through preventative maintenance on all aspects of the restaurant.
WHAT YOU&rsquo;LL DO
In addition to following Chipotle&rsquo;s policies and procedures, principal accountabilities include, but are not limited to:<ul><li>
Assisting the Facilities Manager by supervising facility aspects of restaurant management at the market level</li><li>
Performing facility maintenance and repair through monthly site visits and analysis of restaurants</li><li>
Formulating preventative maintenance schedules for the safe, efficient, and effective operation of restaurant facilities, including but not limited to cooking equipment, HVAC systems, sinks, plumbing, electrical circuits, and refrigeration units</li><li>
Carrying out set procedures to be followed in the event facilities cease functioning, function improperly, or present a threat to the health and safety of employees or customers</li><li>
Training managers, crew, and other restaurant staff on how to manage, maintain, troubleshoot, and repair restaurant facilities; assessing the need for additional training on an individual, as needed basis</li><li>
Ensuring managers, crew, and other restaurant staff are correctly and consistently following facility maintenance practices and procedures</li><li>
Conducting detailed facility maintenance and repair seminars on an individual basis or in a group setting</li><li>
Providing the Operations Team and Regional Facility Manager with comprehensive maintenance visit recaps detailing restaurant strengths and areas of opportunity, as related to facilities</li><li>
Identifying specific issues which contribute to higher M &amp; R costs or capital reinvestment costs and communicating these issues to the Regional Facilities Manager, Field Controller and Operations Team</li><li>
Providing guidance to restaurants on how to maintain and update facility records</li><li>
Performing equipment and building repairs on a regular basis (e.g., in the case of an emergency or during routine scheduled site visit)</li><li>
Performing new store turnover, 90 day and one-year walks/punches with Contractor and Operations Team for all new restaurants</li><li>
Serving as liaison between restaurants, landlords, contractors, and vendors when needed to repair facilities</li><li>
Assisting Operations Team to investigate, analyze, and determine whether to escalate facilities issues to the Regional Facilities Manager</li><li>
Serving as the facilities representative at operations management meetings and is responsible for communicating information back to the Apprentice Facilities Manager and Regional Facilities Manager</li><li>
Providing field support and communication to the Development Department relating to Wynkoop and regional/market initiatives and needs</li><li>
Assisting with communicating contractor deficiencies on re-investment or repair projects</li><li>
Following all Development Department guidelines</li><li>
Completing other duties to advance a particular project or resolving a business issue, as needed</li></ul>
WHAT YOU&rsquo;LL BRING TO THE TABLE<ul><li>
Possess a strong trade knowledge of carpentry, plumbing, electrical, commercial cooking equipment, appliance repair and basic HVAC/refrigeration</li><li>
Be knowledgeable of rules and regulations governing facilities safety requirements</li><li>
Demonstrate the ability to manage and coordinate multiple schedules while planning work to facilitate timely achievement of results</li><li>
Effectively, clearly, and patiently communicate and train facility maintenance and repair concepts</li><li>
Have a clean Motor Vehicle Report in order to travel between restaurants</li><li>
Be responsible for safe driving requirements as determined by the law</li><li>
Have a B.A./B.S. in related field or an equivalent in education and experience with two (2) years formal or informal training on how to repair and maintain facilities; experience with restaurant equipment, HVAC, electrical, plumbing, refrigeration or appliance repair preferred.</li></ul>
PAY TRANSPARENCY
A reasonable estimate of the current base hourly range for this position is $XX to $XX. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit jobs.chipotle.com/benefits for more details.
PAY TRANSPARENCY
A reasonable estimate of the current base pay range for this position is $20.67&ndash;$26.45. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits for more details.
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.</div>

Specialist, Facilities

Explore 41+ Digital campaign manager in Tampa this December. Find roles across top companies and apply now to boost your career.