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Air Liquide

<div>
 How will you CONTRIBUTE and GROW?
 
 
 Helium teams are located worldwide: Dubai, Germany, France, USA, and China.
 
 
 Dubai being the central location of Helium activities for Air Liquide (:30 employees)
 
 
 More than 10 different nationalities are represented in Helium teams.
 
 
 Mission Summary:
 
 
 We are seeking a highly motivated Digital Transformation &amp; Operations Analyst in our Industrial Department who will also work closely with digital and supply chain teams.
 
 
 You will contribute to this mission by:
 
 
 Digital and Industrial transformation
 
 
 Transforming maintenance planning and maintenance process flows as well as yard management through the use of digital techniques.
 
 
 Continuous improvement. Understanding logistics and maintenance needs and providing new ways of working to the teams based on digital initiatives.
 
 
 Collaborating with cross-functional teams to identify process improvement opportunities and implement digital solutions to enhance efficiency.
 
 
 Conducting assessments and feasibility studies to identify areas for optimization and automation within yard management processes.
 
 
 Providing analytical support to industrial teams, assisting with project case studies, IMS streamlining and data analysis.
 
 
 Business Intelligence
 
 
 Designing, developing, implementing and maintaining data visualizations using Microsoft Power BI.
 
 
 Leveraging on the data gathered in our operations to create decision support tools to assist in the improvement of our processes and efficiency.
 
 
 Supply Chain
 
 
 Monitoring and analyzing key performance indicators (KPIs) and support on Helium supply chain analysis.
 
 
 Why Join Us?
 
 
 As a Digital Transformation &amp; Operations Analyst, your role will be instrumental in driving digitalization and industrial transformation initiatives within our organization. Working closely with the technical, logistics, and maintenance teams, you will play a vital part in transforming our maintenance planning, maintenance process flows, and yard management through the power of data and digital tools.
 
 
 ___________________Are you a MATCH?
 
 
 Education:
 
 
 Master&rsquo;s Degree in Engineering, Information Systems, Supply Chain or related field
 
 
 Specialization in Engineering, Supply Chain
 
 
 Driving License is a must
 
 
 Soft and Hard Skills:
 
 
 Digital Project Management.
 
 
 Proficiency in Power BI data modeling and transformation, including using DAX for calculated columns, measures, and tables, as well as cleaning and transforming data with the Query Editor.
 
 
 Proficiency with G Suite environment (G Sheet).
 
 
 Interest to work in an industrial environment.
 
 
 Previous experience in digitalization, data analysis in the supply chain and industrial environment.
 
 
 Excellent relational capacities. Able to communicate effectively in different levels (from field operator to C-level). Willing to help others to improve.
 
 
 Languages:
 
 
 English fluency is must have
 
 
 Further information
 
 
 Please send your CV and motivation letter in English!
 
 
 The Position is open only for candidates eligible to the VIE program. Therefore, only the applicants meeting the requirements of the French V.I.E program will be taken into consideration. Please visit this website for more information about these requirements:
 
 
 https://mon-vie-via.businessfrance.fr/en/what-is-the-vie-french-international-internship-program
 
 
 The V.I.E., an international young graduate program, enables young professionals who are less than 28 and European Union nationals to work for a French company in any country of the world. Becoming part of this program means going abroad to carry out a professional assignment for up to 24 months whilst benefiting from social care coverage and an interesting salary, which depends on the host country.
 
 
 Business France, the French agency for international business development, is in charge of all the administrative procedures of your assignment. For further information, please visit the following link: https://mon-vie-via.businessfrance.fr/en
 
 
 Our Differences make our Performance
 
 
 At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
 
 
 We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
 
 
</div>

VIE - Digital Transformation & Operations Analyst (M/F/D)

Ceenex Global LLC

We're Hiring: Sr Business Analyst - Digital Customer Experience! The Business Analyst &ndash; Digital Customer Experience plays a vital role in shaping and delivering digital initiatives that improve the end-to-end guest journey. This role bridges the gap between business needs, customer expectations and technology solutions by gathering and analyzing requirements, identifying process improvements and supporting the successful delivery of our digital products and services.Working closely with Product Owners, UX designers, developers and key stakeholders, the Business Analyst ensures that digital solutions are user-centered, strategically aligned and operationally viable.Location: Dubai, United Arab Emirates Work Mode: Work From Office Role: Sr Business Analyst - Digital Customer ExperienceSalary - 22000 AED + Benefits (Negotiable)Experience - 5 to 15 yearsWhat You'll Do:Requirements Gathering &amp; AnalysisDigital Product SupportGuest Experience &amp; Journey MappingStakeholder Collaboration &amp; CommunicationInsight Reporting and Continuous ImprovementSkills, Tools, and Systems Experience:Expertise with DXP platforms, Headless CMS &amp; Microservices Architecture, Omnichannel Architecture, CRM, web technologies, app frameworks, CDP and personalization engines, eCommerce, loyalty platformsExperience in Agile methodologiesCore Activities Experience:Business Analyst, Digital, Transformation, Solution Design, Process Mapping Communication, Stakeholder Engagement, Digital Transformation Project Support and Reporting.Skills:&middot; Expertise in DXP (Digital Customer Experience); Digital Guest Experience; stakeholder engagement&middot; Creates Business cases.&middot; Agile process&middot; B2C ImplementationReady to make an impact? Apply now and join us on this exciting journey!Job Type: Full-timePay: AED20,000.00 - AED22,000.00 per month

Sr. Business Analyst -Digital Customer Experience

Tap Growth ai

<div>
 
 🌟 We're Hiring: Sr Business Analyst - Digital Customer Experience! 🌟
 
 
 
 The Business Analyst &ndash; Digital Customer Experience plays a vital role in shaping and delivering digital initiatives that improve the end-to-end guest journey. This role bridges the gap between business needs, customer expectations and technology solutions by gathering and analyzing requirements, identifying process improvements and supporting the successful delivery of our digital products and services.
 
 
 Working closely with Product Owners, UX designers, developers and key stakeholders, the Business Analyst ensures that digital solutions are user-centered, strategically aligned and operationally viable.
 
 
 
 📍 Location:
 
 Dubai, United Arab Emirates
 
 
 
 ⏰ Work Mode:
 
 Work From Office
 
 
 
 💼 Role:
 
 Sr Business Analyst - Digital Customer Experience
 
 
 Salary - 22000 AED + Benefits (Negotiable)
 
 
 Experience - 5 to 15 years
 
 
 
 What You'll Do
 
 
 
 
 Requirements Gathering &amp; Analysis
 
 
 
 
 
 Digital Product Support
 
 
 
 
 
 
 
 Guest Experience &amp; Journey Mapping
 
 
 
 
 
 
 
 
 Stakeholder Collaboration &amp; Communication
 
 
 
 
 
 
 
 
 Insight Reporting and Continuous Improvement
 
 
 
 
 
 
 Skills, Tools, And Systems Experience
 
 
 
 Expertise with DXP platforms, Headless CMS &amp; Microservices Architecture, Omnichannel Architecture, CRM, web technologies, app frameworks, CDP and personalization engines, eCommerce, loyalty platforms
 
 
 Experience in Agile methodologies
 
 
 
 Core Activities Experience
 
 
 
 Business Analyst, Digital, Transformation, Solution Design, Process Mapping Communication, Stakeholder Engagement, Digital Transformation Project Support and Reporting.
 
 
 
 Skills
 
 
 
 <ul>
 <li>
 Expertise in DXP (Digital Customer Experience); Digital Guest Experience; stakeholder engagement
 </li>
 <li>
 Creates Business cases.
 </li>
 <li>
 Agile process
 </li>
 <li>
 B2C Implementation
 
 
 </li>
 </ul>
 Ready to make an impact? 🚀 Apply now and join us on this exciting journey!
</div>

Sr Business Analyst - Digital Customer Experience

Transguard Workforce Solutions

<div>
 
 Transguard Workforce Solutions is the UAE&rsquo;s leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.
 
 
 We are currently recruiting for an
 
 Analyst - Digital Customer Experience
 
 for our client to be based out of their Dubai office.
 
 
 
 
 
 
 Job Purpose :
 
 
 
 The Business Analyst &ndash; Digital Customer Experience plays a vital role in shaping and delivering digital initiatives that improve the end-toend guest journey. This role bridges the gap between business needs, customer expectations and technology solutions by gathering and analysing requirements, identifying process improvements and supporting the successful delivery of our digital products and services. Working closely with Product Owners, UX designers, developers and key stakeholders, the Business Analyst ensures that digital solutions are user-centred, strategically aligned and operationally viable.
 
 
 
 
 
 
 Job Responsibilities :
 
 
 
 
 
 
 &bull; Collaborate with product owners, stakeholders and users to gather business and functional requirements.
 
 
 &bull; Conduct discovery sessions, workshops and interviews to understand user needs and pain points. &bull; Elicit, analyze, and document functional and non-functional requirements
 
 
 &bull; Translate insights into user stories, acceptance criteria and process flows.
 
 
 &bull; Validate requirements against business objectives and customer experience principles.
 
 
 &bull; Collaborate with digital, product, data, and technical teams to shape solution designs
 
 
 &bull; Participate in design workshops, prototyping sessions, and backlog grooming
 
 
 &bull; Document current (&ldquo;as-is&rdquo;) and target (&ldquo;to-be&rdquo;) business processes using standard tools
 
 
 &bull; Identify opportunities for digital enablement, process automation, or data-driven improvements
 
 
 &bull; Support digital product teams in backlog prioritisation, sprint planning and refinement.
 
 
 &bull; Clarify requirements for designers and developers throughout the delivery lifecycle.
 
 
 &bull; Help prioritise features based on business value, technical complexity and user need.
 
 
 &bull; Ensure traceability of requirements and manage scope alignment across the project lifecycle
 
 
 &bull; Support User Acceptance Testing (UAT) by defining test cases and validating outcome
 
 
 &bull; Map current and future state customer journeys across digital channels.
 
 
 &bull; Identify gaps, inefficiencies or opportunities to enhance the digital guest experience.
 
 
 &bull; Work with UX designers to ensure solutions align with user expectations and accessibility standards.
 
 
 &bull; Advocate for human-centered design and consistency across touchpoints (e.g. app, web, kiosk).
 
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum 5 years of relevant experience.
 </li>
 <li>
 Expertise with DXP platforms, Headless CMS &amp; Microservices Architecture, Omnichannel Architecture, CRM, web technologies, app frameworks, CDP and personalization engines, eCommerce, loyalty platforms Experience in Agile methodologies
 </li>
 <li>
 Core Activities Experience: Business Analyst, Digital, Transformation, Solution Design, Process Mapping Communication.
 </li>
 </ul>
</div>

Senior Analyst - Digital Customer Experience

Net2Source (N2S)

<div>
 
 
 🔷 Join a Global Leader in Workforce Solutions &ndash; Net2Source Inc.
 
 
 
 🚀
 
 Right Talent. Right Time. Right Place. Right Price.
 
 
 
 📍 Operating in 32 countries | 5,500+ Employees
 
 
 🌐 www.net2source.com | 📧 jobs@net2source.com | &phone;️ [Insert Recruiter Contact]
 
 
 
 Job Title:
 
 Business Analyst
 
 
 
 Location:
 
 Dubai, UAE
 
 
 
 Salary:
 
 AED 10000-13000
 
 
 
 Type:
 
 Full-Time
 
 
 
 Visa Status:
 
 Visa Provided
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Develop a comprehensive business requirements document for the software engineering team. Work with business stakeholders to understand business requirements and translate them into technical solutions.
 
 
 &bull; Analyze business processes, operations, and customer needs to identify opportunities for improvement and cost savings.
 
 
 &bull; Develop and maintain project plans, timelines, and budgets. Develop technical specifications and design documents to support software development projects.
 
 
 &bull; Coordinate with stakeholders to ensure the successful implementation of the digital transformation. Monitor and report on the progress of the digital transformation.
 
 
 &bull; Develop and maintain strong relationships with the software engineering team. Create test plans and test cases to ensure that technical solutions meet quality standards and acceptance criteria.
 
 
 &bull; Provide support to the development team during the software development lifecycle, including providing clarifications, troubleshooting issues, and reviewing deliverables.
 
 
 &bull; Develop and maintain a knowledge base of the insurance industry and related regulations.
 
 
 &bull; Provide training and support to internal teams on the use of the new digital systems.
 
 
 &bull; Work with vendors and partners to carry out gap analysis of integration documents, including APIs
 
 
 &bull; Research and analyze industry trends and customer feedback to identify areas of improvement.
 
 
 &bull; Ability to identify areas for improving sales and customer experience.
 
 
 &bull; Assist with the design, development, and testing of new digital systems. Perform system and data analysis to ensure that technical solutions are scalable, maintainable, and meet performance requirements.
 
 
 &bull; Participate in project planning and estimation activities, including providing input on timelines, resource requirements, and risk management.
 
 
 
 
 
 
 Skills and Qualifications:
 
 
 
 &bull; Bachelor&rsquo;s degree in computer science, or a related field.
 
 
 &bull; Proven experience in project management and business analysis.
 
 
 &bull; Excellent problem-solving, communication, and organizational skills.
 
 
 &bull; Strong understanding of the insurance industry and related regulations.
 
 
 &bull; Ability to work independently and as part of a team.
 
 
 &bull; Proficiency in Microsoft Office Suite and other related software.
 
 
 &bull; should have experience to ensure the UI/UX aligns with business needs and quality standards.
 
 
 
 
 
 
 🔻 About Net2Source Inc.
 
 
 
 Net2Source offers global staffing solutions and enterprise-scale recruitment support.
 
 
 🏆 Recognized by INC 5000 &amp; SIA
 
 
 🌍 Global offices: UAE | USA | India | UK | Singapore | Canada | ANZ
 
 
 🌈 We support inclusive hiring practices in accordance with UAE labor law.
 
 <ul>
 <li>
 🔗 www.net2source.com/careers | 📧
 
 Please share your cv to Urvish@net2source.ae
 
 </li>
 </ul>
 
 
</div>

Business Analyst

edari

<div>
 
 We are looking to hire a
 
 Senior Analyst &ndash; Business
 
 who will be responsible for shaping and delivering digital initiatives that improve the end-to-end guest journey for our client based in
 
 Dubai
 
 &ndash; which is one of the most prestigious organizations in the region.
 
 
 
 
 
 This position is a contract role with an initial duration of
 
 24 months
 
 and has a
 
 possibility of renewal
 
 .
 
 
 
 
 
 The role sits within the
 
 Business Technology Department
 
 and reports directly to the
 
 Head &ndash; Enterprise &amp; Commercial Business Systems
 
 .
 
 
 
 
 
 
 Key responsibilities:
 
 
 <ul>
 <li>
 
 Requirements Gathering &amp; Analysis
 
 </li>
 <li>
 Collaborate with product owners, stakeholders and users to gather business and functional requirements.
 </li>
 <li>
 Conduct discovery sessions, workshops and interviews to understand user needs and pain points.
 </li>
 <li>
 Document functional and non-functional requirements, user stories, acceptance criteria and process flows.
 </li>
 <li>
 Validate requirements against business objectives and customer experience principles.
 </li>
 <li>
 Document current (&ldquo;as-is&rdquo;) and target (&ldquo;to-be&rdquo;) business processes and identify opportunities for digital enablement, automation, and improvements.
 </li>
 <li>
 
 Digital Product Support
 
 </li>
 <li>
 Support digital product teams in backlog prioritisation, sprint planning and refinement.
 </li>
 <li>
 Clarify requirements for designers and developers throughout the delivery lifecycle.
 </li>
 <li>
 Help prioritise features based on business value, complexity, and user need.
 </li>
 <li>
 Define UAT test cases and validate outcomes.
 </li>
 <li>
 
 Guest Experience &amp; Journey Mapping
 
 </li>
 <li>
 Map current and future state customer journeys across digital channels.
 </li>
 <li>
 Identify gaps, inefficiencies or opportunities to enhance the digital guest experience.
 </li>
 <li>
 Work with UX designers to ensure solutions align with user expectations and accessibility standards.
 </li>
 <li>
 Advocate for human-centered design across touchpoints (app, web, kiosk).
 </li>
 <li>
 
 Stakeholder Collaboration &amp; Communications
 
 </li>
 <li>
 Act as liaison between business teams, digital, BT, and vendors.
 </li>
 <li>
 Prepare documentation, presentations and visuals to communicate findings.
 </li>
 <li>
 Support workshops, stand-ups, retros and demos as part of Agile delivery.
 </li>
 <li>
 Ensure technical delivery aligns with business objectives.
 </li>
 <li>
 
 Insight, Reporting &amp; Continuous Improvement
 
 </li>
 <li>
 Monitor digital product metrics and customer feedback to identify trends.
 </li>
 <li>
 Support A/B testing, prototype validation and analytics interpretation.
 </li>
 <li>
 Recommend enhancements to tools, processes or content based on evidence.
 </li>
 <li>
 Contribute to lessons learned and knowledge sharing across teams.
 </li>
 </ul>
 
 
 
 
 
 Knowledge, skills &amp; experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Business, IT, Computer Science, Engineering, or related field.
 </li>
 <li>
 3&ndash;5 years&rsquo; relevant experience as a Business Analyst in digital transformation, solution design, or process mapping, ideally in aviation, consumer brands, or other relevant sectors.
 </li>
 <li>
 Digital transformation project support and reporting.
 </li>
 <li>
 Customer journey mapping and human-centered design.
 </li>
 <li>
 Expertise with DXP platforms, Headless CMS &amp; Microservices Architecture, Omnichannel Architecture, CRM, web technologies, app frameworks, CDP, personalization engines, eCommerce, and loyalty platforms.
 </li>
 <li>
 Agile methodology experience.
 </li>
 <li>
 Strong communication, stakeholder engagement, and analytical skills.
 </li>
 </ul>
 
 
 
 
 
 Availability:
 
 
 
 
 
 
 Preference will be given to candidates available immediately or a maximum of 30 days after accepting the offer.
 
 
 
 
 
 We are looking for a candidate who will be able to work in the United Arab Emirates. Please apply with your resume and remember to provide us with your contact details.
 
 
 We will review your job application within 7 working days. Should your profile fit the requirements of the role, a consultant from Edari will be in touch with you to get a deeper understanding of your profile, discuss the role in more detail, and outline potential next steps.
 
</div>

Senior Business Analyst

Explore 1965+ Digital transformation analyst in Dubai this December. Find roles across top companies and apply now to boost your career.

1965 digital transformation analyst jobs IN Dubai

VIE - Digital Transformation & Operations Analyst (M/F/D)

Sr. Business Analyst -Digital Customer Experience

Sr Business Analyst - Digital Customer Experience

Senior Analyst - Digital Customer Experience

Business Analyst

Sr Business Analyst - Digital Customer Experience

Senior Business Analyst