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business analyst (ivr genesys) Jobs in Dubai

business analyst (ivr genesys)

business analyst - techno functional Jobs in Dubai

business analyst - techno functional

business analyst

IIQAF

<div>Business Analyst &ndash; IIQAF
Location: Dubai, UAE
Employment Type: Full-Time
Company: IIQAF GROUP
About Us:
The IIQAF Group of Companies is a global leader in providing services in the Hospitality, Information Technology, Tourism, Insurance, Education, Manpower Supply and Health Care Industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the UK, Canada, Singapore, and GCC
Role Overview:
We are seeking a detail-oriented and highly analytical Business Analyst to join our team in the Business Supplies and Equipment industry. This role is pivotal in interpreting and analyzing data to inform strategic business decisions and optimize operational efficiency. As a Business Analyst, you will work closely with various stakeholders to gather and document business requirements, analyze processes, and develop comprehensive reports to aid in decision-making. Your expertise will contribute to improving business performance and ensuring that our operational goals align with the overarching strategic objectives of the organization.
Responsibilities:
<ul><li>Conduct thorough requirement gathering sessions with stakeholders to understand business challenges and goals.</li><li>
Develop clear and concise documentation including business requirements, functional specifications, and process flows.</li><li>
Analyze data and market trends to provide actionable insights that support business growth.</li><li>
Work closely with product managers, developers, and QA teams to ensure solutions meet business needs.</li><li>
Assist in the design and implementation of new systems and processes to optimize business operations.</li><li>
Monitor project progress and help manage scope, risks, and changes.</li><li>
Deliver presentations and reports to stakeholders, ensuring transparency and alignment.</li></ul>
Requirements:
<ul><li>Bachelor&rsquo;s degree in Business Administration, Information Technology, or a related field.</li><li>
3+ years of experience as a Business Analyst, preferably within the Business Supplies and Equipment industry or a related sector.</li><li>
Strong analytical and problem-solving skills with the ability to interpret complex data.</li><li>
Excellent communication and interpersonal skills to engage effectively with diverse teams.</li><li>
Proficiency with business analysis tools and software such as Microsoft Office Suite, Visio, or similar.</li><li>
Experience with project management methodologies and tools is a plus.</li><li>
Ability to work independently and collaboratively in a fast-paced environment.</li></ul>
Benefits:
<ul><li>Competitive salary and performance-based incentives.</li><li>
Comprehensive health, dental, and vision insurance plans.</li><li>
Opportunities for professional growth and development.</li><li>
Collaborative and inclusive work environment.</li><li>
Flexible work arrangements to support work-life balance.</li><li>
Access to industry-leading tools and resources.</li></ul> 

Job Type: Full-time
Pay: AED 7,000.00 &ndash; AED 8,000.00 per month</div>

Business Analyst

BlackStone eIT

Join BlackStone eIT as a Business Analyst and become an integral part of our forward-thinking team. In this role, you will analyze and interpret business needs, working closely with various stakeholders to facilitate solutions that drive business success and enhance operational efficiency. Key Responsibilities: <ul><li>Engage with stakeholders to gather, analyze, and document business requirements.</li><li>Translate business needs into functional specifications and ensure accurate implementation.</li><li>Evaluate current business processes, develop improvement strategies, and implement relevant solutions.</li><li>Collaborate with project managers and IT teams to align requirements and deliver optimal outcomes.</li><li>Conduct user acceptance testing to assure solutions meet defined business requirements.</li><li>Maintain clear and effective documentation throughout the project lifecycle.</li><li>Support training sessions for end-users on newly implemented systems and processes.</li></ul> Requirements <ul><li>Bachelor's degree in Business Administration, Information Technology, or a related field.</li><li>3-5 years of experience as a Business Analyst in a relevant industry.</li><li>Strong analytical and critical thinking skills.</li><li>Excellent communication and collaboration abilities.</li><li>Proficiency in business process modeling and requirements gathering techniques.</li><li>Familiarity with Agile methodologies and software development processes.</li><li>Ability to manage multiple priorities and work within tight deadlines.</li><li>Experience with tools like JIRA, Trello, or similar project management software.</li><li>Strong documentation, presentation, and reporting skills.</li></ul> Benefits <ul><li>Paid Time Off</li><li>Performance Bonus</li><li>Remote Job</li></ul>

Brainlake Advertising LLC

<div><h3 class="jobSectionHeader">About the Job</h3>
We are seeking a Business Analyst to drive business transformation by conducting workshops, gathering requirement and reengineering processes. This role focuses on streamlining operations, documenting workflows, and delivering optimized solutions that align with business goals. You will act as a bridge between stakeholders and technical teams to ensure successful project delivery.
<h3 class="jobSectionHeader">What You'll Do</h3><ul><li><ul>
<li>
Workshops: Facilitate workshops with stakeholders to gather business requirements and define project objectives.
</li><li>Requirement Gathering: Document and prioritize business needs through interviews, focus groups, and analysis.
</li><li>Process Reengineering: Analyze and redesign business processes to improve efficiency and eliminate inefficiencies.
</li><li>Process Mapping: Create detailed workflows, process diagrams, and visual models using tools like Visio or Lucidchart.
</li><li>Stakeholder Collaboration: Liaise with business and technical teams to align solutions with objectives.
</li><li>Documentation: Prepare business requirement documents (BRDs), functional specifications, and user stories.
</li><li>Testing and Validation: Support user acceptance testing (UAT) to ensure solutions meet business needs.
</li><li>Continuous Improvement: Identify and implement opportunities for ongoing process optimization.
</li></ul></li></ul>Requirements<ul>
<li>
A Bachelor&rsquo;s degree in, Computer Science, or a related field.
</li><li>Minimum of 4 years of experience as a Business Analyst, with expertise in process reengineering.
</li><li>Proven experience in writing Business Requirement Documents (BRDs) and functional specifications.
</li><li>Strong analytical skills and attention to detail.
</li><li>Excellent communication, facilitation, and collaboration abilities.
</li><li>Knowledge of process improvement tools like Visio, Lucidchart, or Bizagi.
</li><li>Familiarity with Agile, Lean Six Sigma, or similar frameworks (certifications like CBAP or Lean Six Sigma Green Belt are a plus).
</li><li>A passion for driving business improvement and delivering value.
</li><li>Excellent communication and interpersonal skills. (Preferably Arabic speaking.)</li></ul></div>

PureHealth

<div>
 
 
 Role Objective:
 
 
 
 Are you passionate about turning data into insights that drive business success? As a Business Analyst, you&rsquo;ll dive into international subsidiaries data and uncover market trends that shape strategic decisions and operational improvements. You&rsquo;ll be the bridge between business needs and real value creation, collaborating across teams and borders to make an impact.
 
 
 
 
 
 
 Main Responsibilities:
 
 
 <ul>
 <li>
 Gather, organize, and make sense of data and reports from international subsidiaries.
 </li>
 <li>
 Monitor and analyse datasets to spot trends, gaps, and opportunities that drive actionable decisions&mdash;from financial performance insights to operational efficiency improvements.
 </li>
 <li>
 Support the development and execution of business plans, cases, and strategies for new projects or products, including financial modelling and budget planning.
 </li>
 <li>
 Contribute to projects that create value for the group, identifying synergies and growth opportunities.
 </li>
 <li>
 Act as a liaison between data suppliers and commissioners, ensuring smooth data flow.
 </li>
 <li>
 Help design and enhance reporting processes and content to make them more effective and insightful.
 </li>
 <li>
 Assist in structuring or refining processes such as budgeting and business planning.
 </li>
 <li>
 Collaborate with teams and subsidiaries to ensure the timely delivery of data and other project deliverables.
 </li>
 <li>
 Communicate findings clearly through reports and presentations for stakeholders.
 </li>
 <li>
 Provide support on projects and initiatives with financial modelling, scenario analysis, and presentations.
 </li>
 </ul>
 
 
 
 
 
 Required Skills:
 
 
 <ul>
 <li>
 Strong analytical and problem-solving abilities, with a knack for turning data into actionable insights.
 </li>
 <li>
 Comfortable with data visualization and analytical tools (MS Office is essential).
 </li>
 <li>
 Excellent communication skills, able to explain complex ideas simply.
 </li>
 <li>
 Detail-oriented and meticulous&mdash;accuracy matters.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 3-5 years of experience in a similar role.
 </li>
 <li>
 A unique blend of technical, analytical, and business savvy to drive informed decision-making.
 </li>
 <li>
 Experience in healthcare is a plus.
 </li>
 <li>
 Background in business and financial planning is advantageous.
 </li>
 <li>
 Bachelor&rsquo;s degree required; Master&rsquo;s degree is a plus (fields like Business, Finance, Information Management, or related areas).
 </li>
 </ul>
 
 
</div>

dubizzle

<div>
 
 Bayut &amp; dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.
 
 
 As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Business Analyst, you will support improvements to our processes across the customer lifecycle. You will work closely with business heads to identify inefficiencies in different verticals and help recommend practical solutions. You will collaborate with the Data, Product, and Business Intelligence teams to enhance internal tools and support initiatives such as improving pricing and workflow systems. Your work will include analysing team and individual performance, highlighting areas that need attention, and coordinating with GMs and HODs to improve day-to-day operations. This role requires strong analytical thinking, attention to detail, and a willingness to explore data-driven ideas that can improve how we work in a fast-moving digital environment.
 
 
 
 In this role, you will:
 
 
 <ul>
 <li>
 Prepare and present Quarterly OKRs and Monthly performance reports for all revenue-generating verticals within the Cars division, supporting strategic decision-making for the GM and Heads of Departments
 </li>
 <li>
 Help improve the productivity strategy for Account Managers, Purchase and Sales teams by identifying performance gaps, creating KPI improvement frameworks, and tracking outcomes
 </li>
 <li>
 Support business growth by delivering actionable insights and data-driven recommendations to the GM and HODs
 </li>
 <li>
 Develop and enhance business intelligence for Dubizzle's assisted listings and auction platform, ensuring robust performance tracking and opportunity identification
 </li>
 <li>
 Produce and deliver market-facing materials, including Media Kits, Client Performance Reports, and regular market updates to strengthen Dubizzle's positioning with current and prospective clients
 </li>
 <li>
 Execute analytical projects to identify opportunities for optimizing processes and deliver insights on ways to acquire potential untapped clientele
 </li>
 <li>
 Collaborate with cross-functional teams to build business cases and strategic insights for product, sales, and operational initiatives
 </li>
 <li>
 Conduct ad-hoc analyses to address urgent business questions and support leadership with fast, accurate insights
 </li>
 <li>
 Be the Business POC for all data related projects with the Business Intelligence team and drive all data related projects with the BI Team
 </li>
 <li>
 Partner with the BI team to enhance internal tools&mdash;particularly the Pricing Tool and help translate on ground realities into technical business requirements
 </li>
 <li>
 Lead reporting efficiency and automation efforts by streamlining dashboards, consolidating performance metrics, and automating all feasible reporting processes - in partnership with the BI Team
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Business Administration, Economics, Finance or any other relevant field
 </li>
 <li>
 A Master's degree in Business Administration is preferred
 </li>
 <li>
 Minimum 3-5 years of experience in a business/commercial/data analysis-focused role
 </li>
 <li>
 Minimum 3-5 years of experience in developing and delivering complex projects
 </li>
 <li>
 Experience in problem-solving and proposing unique solutions to complex issues
 </li>
 <li>
 Experience working in start-ups or fast-paced environments
 </li>
 <li>
 Technical proficiency in Google/Microsoft productivity tools, SQL, Strong Excel/Spreadsheet Skills.
 </li>
 <li>
 Technical proficiency in Power BI, Tableau, R, and Python
 </li>
 <li>
 Stakeholder management and organisational negotiation skills
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Excellent analytical skills
 </li>
 <li>
 Good project management skills
 </li>
 <li>
 Extreme attention to detail
 </li>
 <li>
 A data-driven approach to making decisions and measuring performance
 </li>
 <li>
 Commitment to continuously improving (self and business)
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Multicultural environment with over 60 different nationalities
 </li>
 <li>
 Competitive Tax-free Salary
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Annual Air Ticket Allowance
 </li>
 <li>
 Employee discounts at multiple vendors across the emirates
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development
 </li>
 </ul>
 
 #UAEdubizzle
 
</div>

Mind Stream

Role: Business Analyst - Retail BankingDuration: 1 year (extendable)Experience: 6&ndash;8 yearsExperience in Retail Banking is a mustLocation: Doha, QatarJob Type: Full-timeApplication Question(s):<ul><li>How many years of experience do you have as a Business Analyst?</li><li>Do you have experience in Retail Banking?</li><li>Have you worked on Core Banking Systems?</li><li>What is your current and expected salary? Notice period?</li></ul>

Business Analyst (Banking)

Media.net

About the RoleWe are looking for a Data &amp; Spam Analyst to join our growing AdTech team. This hybrid role combines data-driven analysis with spam/fraud detection to ensure both accurate business reporting and a secure advertising ecosystem. The ideal candidate will be adept at analyzing large datasets, delivering actionable insights, and proactively identifying fraudulent or spammy activities that can impact performance and revenue integrity.Key ResponsibilitiesBusiness &amp; Data Analytics<ul><li>Manage business reporting for multiple teams and consistently monitor performance against KPIs.</li></ul><ul><li>Verify the integrity and accuracy of revenue reporting across systems</li></ul><ul><li>Track and analyze critical data points influencing core business activities, escalating insights to stakeholders when necessary.</li></ul><ul><li>Deliver ad-hoc reports and presentations for urgent business needs, ensuring accuracy and timeliness.</li></ul><ul><li>Execute daily, weekly, and monthly reporting processes as per business requirements to drive operational excellence.</li></ul>Spam &amp; Fraud Analysis<ul><li>Monitor ad traffic, user behavior, and system logs to detect anomalies, fraudulent activity, and spam patterns.</li></ul><ul><li>Investigate suspicious activity, including invalid clicks, bot traffic, ad stacking, cloaking, and impression fraud.</li></ul><ul><li>Develop and refine rules, filters, and detection mechanisms to mitigate fraud and protect advertising integrity.</li></ul><ul><li>Collaborate with product, compliance, and engineering teams to strengthen spam/fraud detection systems.</li></ul><ul><li>Document fraud/spam cases with clear evidence, providing insights to prevent recurrence and improve platform trust.</li></ul><ul><li>Stay up to date with emerging spam and fraud trends in the AdTech ecosystem, recommending proactive defense strategies.</li></ul>Technical SkillsRequired<ul><li>Proficiency in SQL and Excel for querying, reporting, and data manipulation.</li></ul><ul><li>Familiarity with Python for automation, anomaly detection, and data processing.</li></ul><ul><li>Skilled in creating dashboards and visualizations using BI tools (Tableau, Power BI, Looker, etc.).</li></ul><ul><li>Strong understanding of ETL processes and ability to manage master data across multiple sources.</li></ul><ul><li>Keen attention to detail with the ability to analyze numbers, spot patterns, and identify anomalies.</li></ul>Good to Have<ul><li>Experience with statistical and analytical tools (SAS, SPSS, R).</li></ul><ul><li>Knowledge of fraud/spam detection methodologies in digital advertising.</li></ul><ul><li>Familiarity with big data tools (Hive, Spark, Presto).</li></ul><ul><li>Understanding of advertising platforms (Google Ads, DSPs, SSPs, Exchanges).</li></ul><ul><li>Exposure to machine learning models for fraud detection is a plus.</li></ul>Soft Skills<ul><li>Strong communication skills to present insights clearly to both technical and non-technical stakeholders.</li></ul><ul><li>Highly organized with the ability to manage multiple priorities in a fast-paced AdTech environment.</li></ul><ul><li>Proactive problem-solver with an investigative mindset and high ethical standards.</li></ul><ul><li>Ability to work cross-functionally with product, finance, engineering, and compliance teams.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in computer science, Data Science, Statistics, Mathematics, Economics, or related field. (BE, BSc (IT), BCA, MCA, BSc(CS))</li></ul><ul><li>3&ndash;5 years of experience in Data Analytics, Spam/Fraud Analysis, or related roles within AdTech, digital marketing, or internet technology companies.</li></ul><ul><li>Proven ability to work with large datasets and generate actionable insights.</li></ul><ul><li>Demonstrated experience in fraud/spam detection or risk analytics is highly preferred.</li></ul><ul><li>Strong business acumen with the ability to connect data insights to revenue, profitability, and operational efficiency.</li></ul>Why Join Us?<ul><li>Be part of a high-impact team safeguarding advertising integrity while driving business growth.</li></ul><ul><li>Work at the intersection of data analytics, fraud prevention, and AdTech innovation.</li></ul><ul><li>Opportunity to develop advanced skills in spam/fraud detection frameworks and data-driven business strategy</li></ul>Job Type: Full-time

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3576 business analyst jobs IN Dubai

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Business Analyst (Banking)

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