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director of sales & distribution

director

UCC Holding

<div>
 <p>
  <strong>
   Job Summary:
  </strong>
 </p>
 <p>
  The Technical Director in the Concession Sector is responsible for leading, planning, and overseeing the technical execution of investment and infrastructure projects. This includes ensuring quality, compliance, and timely delivery of all technical aspects throughout the project lifecycle from development through construction to operations. The role also involves providing strategic technical direction and coordination with clients, partners, and internal teams.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Lead all technical aspects of concession projects, including planning, design, construction, and implementation.
  </li>
  <li>
   Provide technical input during the development phase of new investments, including feasibility, budgeting, and risk assessment.
  </li>
  <li>
   Ensure project technical deliverables meet quality, safety, and regulatory standards.
  </li>
  <li>
   Oversee and review engineering designs and technical documentation.
  </li>
  <li>
   Coordinate with internal departments, JV partners, clients, and contractors on all technical matters.
  </li>
  <li>
   Support procurement and commercial teams with technical evaluations and contract reviews.
  </li>
  <li>
   Monitor project performance, ensuring alignment with budget, schedule, and scope.
  </li>
  <li>
   Manage technical risks and develop mitigation strategies to avoid project delays.
  </li>
  <li>
   Represent the company in all technical negotiations with clients, authorities, and third parties.
  </li>
  <li>
   Ensure compliance with industry standards, environmental regulations, and concession-specific obligations.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s or Master&rsquo;s Degree in Engineering or related technical discipline.
  </li>
  <li>
   Minimum 15 years of technical and project leadership experience, preferably in infrastructure or concession-based projects.
  </li>
  <li>
   At least 10 years in a senior or management role.
  </li>
  <li>
   Experience in GCC is preferred.
  </li>
  <li>
   Solid understanding of concession models, PPP frameworks, and long-term infrastructure investments.
  </li>
  <li>
   Strong leadership, communication, and stakeholder management skills.
  </li>
 </ul>
 <p>
 </p>
</div>


Technical Director

Sephora

<div><p><b>Job ID</b>: 197205<br>
<b>Location Name:</b> [[filter8]]<br>
<b>Address:</b> [[filter11]], [[filter10]], [[filter9]] [[postalcode]], Qatar (QA)<br>
<b>Job Type:</b> Full Time<br>
<b>Position Type (Regular/Temporary):</b> Regular<br>
<b>Job Function:</b> [[filter14]]<br>
<b>Is This Position Eligible for Remote? : </b>[[req_remoteeligible]]</p><p></p><p><b><br>
MISSION: </b><b>To </b><b>ensure</b><b> the </b><b>delivery</b><b> of </b><b>exceptional</b><b> </b><b>operational</b><b> and commercial standards </b><b>throughout</b><b> the store, </b><b>with</b><b> focus on </b><b>providing</b><b> an </b><b>elevated</b><b> </b><b>customer</b><b> </b><b>experience</b><b>. The Store </b><b>Director</b><b> </b><b>needs</b><b> to </b><b>ensure</b><b> compliance in all areas of </b><b>operational</b><b> </b><b>activity</b><b> and drive sales and </b><b>profitability</b><b> </b><b>through</b><b> the performance and </b><b>development</b><b> of the Management team, </b><b>whilst</b><b> </b><b>managing</b><b> </b><b>within</b><b> </b><b>agreed</b><b> budgets.</b></p><p></p><p><b><br>
Responsibilities</b></p><p><b>
Client Experience</b></p><ul><li>Embody Sephora Attitude and set an example in front of the team.</li><li>Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>Inspire the team to use digital tools to deliver a customized service.</li><li>Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>Embolden team to use digital (Happy App) to deliver a customized service; responsible for daily follow up
</li><li>Build a strong relationship with Brand Supervisors and follow up on Brand BCs.</li><li>Lead your Management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI&rsquo;s.
</li><li>Provide support for the head of operations in analyzing results and proposing action plans in order to enhance client experience and drive all related KPI&rsquo;s.</li><li>Provide support for the management team by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul><p></p><p><b><br>
Sales
</b></p><ul><li>Implement retail priorities and inspire commercial success.</li><li>Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met.</li><li>Inspire your Services Manager to create a playful and educational experience while ensuring services targets are met.</li><li>Reinforce sales policies and techniques established at the Sephora University with all team members.</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>Provide support for the Store Head of Operations in analyzing sales results and proposing action plans to achieve set target.</li><li>Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul><p><br>
</p><p><b>Operations</b></p><ul><li>Optimize and oversee operations with the Operations Manager to ensure efficiency and that the store is compliant with company policies and operational guideline.</li><li>Inspire the management team to enforce the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security).</li><li>In collaboration with the operation manager the stores projection of an excellent image through cleanliness and product restocking.</li><li>Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>Work with the Operations Manager to ensure that VM, merchandising quality, animation and marketing standards are met.
</li><li>Provide Support to the relevant head office department in providing feedback and analyzing data on all operational aspects.</li></ul><p><br>
</p><p><b>Business</b></p><ul><li>Provide support to the Head of Retail with knowledge of the market conditions, competition, client needs, etc.</li><li>Provides leadership and management to the store organization that mirrors the vision and strategic direction of Sephora.
</li><li>Establish monthly reports including competitors' activities.</li><li>Analyze all relevant KPIs and propose action plans for improvement and forecast future performance
</li></ul><div>- Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</div><ul><li>Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training, monthly trends and operational knowledge.
</li><li>Propose Plan, implement and oversee in-store promotional events or displays.</li><li>Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>With your team of Managers ensure all Contribute to the Business reports as required to form a comprehensive picture of the business.
</li><li>Network with other stores and head office departments and take on area responsibilities</li><li>Network and build relationships with the different departments in Sephora HO and take on area responsibilities.</li><li>Manage the store&rsquo;s P&amp;Ls.</li><li>Propose innovative ideas and opportunities to Head of Operations.</li></ul><p></p><p><b><br>
People</b></p><ul><li>Motivate and develop the Management and store team through daily coaching / observations</li><li>Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>Increase the team confidence and motivation by praise and feedback for their performance.</li><li>Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Head of Operations.</li><li>Ensure the team is attending training and follow up is done after the training is attended.</li><li>Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings with the Customer Experience Manager and Operations Manager to analyze and discuss their performance.</li><li>Be accountable for the PCR and PIP process of the entire team and assist your managers where necessary.
</li><li>Over see the annual leave of the team according to business needs.</li></ul><p></p><p><b><br>
Know How</b></p><ul><li>Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>Keep up-to-date on trends and products.</li><li>Inspire, mentor and coach the team.</li></ul><p></p><p><b><br>
Relationships</b></p><p></p><p><b><br>
Internal Relationships</b></p><ul><li>Store team (Store Manager/Director, Supervisor, Beauty Consultants), Head of Retail and Head office teams.</li></ul><p><br>
</p><p><b>External Relationships</b></p><ul><li>Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul><p></p><p><b><br>
Job Holder Profile</b></p><div><br>
</div><p><b>Training Knowledge
</b></p><ul><li>Advanced Product Knowledge.</li><li>Intermediate knowledge on health and safety procedures.</li></ul><p></p><p><b><br>
Experience</b></p><ul><li>Proven successful role in managing.</li><li>Minimum 7 to 8 years&rsquo; experience in store management.</li><li>Bachelor's degree.</li></ul><p><br>
</p><p><b>Languages</b></p><ul><li>English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>Arabic is a plus in OGCC and mandatory for KSA.</li></ul><p></p><p><b><br>
Competencies</b></p><ul><li>Digital orientation/analytical skills/business acumen.</li><li>Excellent communication skills.</li><li>Intermediate MS Office skills.</li><li>Ability to deal with Ambiguity.</li><li>Commercial &amp; Financial awareness.</li></ul><p>
.</p></div>

Store Director

Inspire Management Training Center

<p>We are hiring for a <b>Restaurant Operations Director</b> for aprestigious restaurant group in <b>Qatar</b>. The successful candidate will oversee the restaurant operations, ensure exceptional guest experiences, drive operational efficiency, and lead a high-performing F&amp;B team. This role requires strong leadership, strategic thinking, and a commitment to delivering excellence in a luxury hospitality environment.</p><p><b>Key Responsibilities:</b></p><ul><li>Lead and manage all restaurant operations, ensuring high standards of service, quality, and guest satisfaction.</li><li>Develop and implement operational strategies, policies, and procedures to drive performance and efficiency.</li><li>Monitor financial performance, including budgeting, cost control, and revenue growth.</li><li>Recruit, train, mentor, and develop F&amp;B staff, fostering a culture of excellence and teamwork.</li><li>Ensure compliance with health, safety, and hygiene regulations.</li><li>Collaborate with other hotel departments to ensure seamless guest experiences.</li><li>Analyze market trends, guest feedback, and operational data to identify opportunities for improvement.</li><li>Oversee inventory management, procurement, and vendor relationships.</li></ul><p><b>Qualifications, Experience, and Skills:</b></p><ul><li>Bachelor&rsquo;s degree or diploma in Hospitality, Hotel Management, or a related field (preferred).</li><li><b>8&ndash;10 years of experience in the hospitality or F&amp;B industry.</b></li><li><b>Minimum 2&ndash;3 years experience in a director or senior leadership role within the luxury</b> <b>hotel industry in Qatar.</b></li><li>Strong expertise in restaurant operations, service standards, and financial management.</li><li>Excellent leadership, communication, and interpersonal skills.</li><li><b>Arabic-speaking nationalities preferred.</b></li><li>Proven ability to drive results, lead high-performing teams, and maintain exceptional operational standards.</li></ul><p>Job Types: Full-time, Permanent</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Restaurant Operations Director: 2 years (Required)</li></ul><p>Language:</p><ul><li>Arabic (Required)</li></ul><p>Location:</p><ul><li>Doha (Preferred)</li></ul>

Restaurant Operations Director

Ooredoo Group of Companies

<div><div><div><p><b>Available Opportunities</b></p>
</div></div><div><div><div><h3 class="jobSectionHeader"><b>VAC9707 - Director Infrastructure</b></h3>
</div></div><ul><div><div><b>Field:
</b></div><div><b>Technology
</b></div></div><div><div><b>Contract Type:
</b></div><div><b>Full Time - Permanent
</b></div></div><div><div><b>Location:
</b></div><div><b>Qatar - Doha
</b></div></div><div><div><b>Closing Date:
</b></div><div><b>25-Aug-2025
</b></div></div></ul></div><div><div><div><h5 class="jobSectionHeader"><b>About Us:</b></h5>
</div><div><p>Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!</p>
</div></div><div><div><h5 class="jobSectionHeader"><b>About the Business Unit:
</b></h5></div><div><p>The Technology Unit within Ooredoo is the bone of the organization providing all technology services which enable Ooredoo to deliver its services to its customers across all technology platforms, 24/7/365. In other words, it's responsible for the management of all Ooredoo networks, technology infrastructure/ platforms and processes to achieve fast time-to-market, high operational efficiency, and support product/ service innovation, and ultimately drive the financial performance of Ooredoo. This division is responsible for the plan, technical design, implementation, and modification including new and change requests for IaaS and ICT Platforms &amp; for monitoring the operations including networking, storage, servers, virtualization / containerization, cloud computing. The division is also responsible for effectively managing the Internal IT Helpdesk.
</p></div></div><div><div><h5 class="jobSectionHeader"><b>About the Role:</b></h5>
</div><div><p>This role is responsible for leading the plan, technical design, implementation, and modification including new and change requests for IaaS. The role is also responsible for the consolidation of distributed IaaS efforts and the implementation of multi cloud architecture. The role holder also monitors the operations of IaaS elements including networking, storage, servers, virtualization / containerization, cloud computing. For more details, please .</p>
</div></div><div><div><h5 class="jobSectionHeader"><b>About You:</b></h5>
</div><div><ul><li><p>12 years' experience in a similar role.</p></li><li><p>
Significant experience in the Telecommunications Industry, demonstrating solid understanding of Telecom Business Models, Operating Environments and Processes across Technology, Sales, Marketing, Customer Care, Finance, Regulatory and Legal and Telecom BSS/OSS Information Technology and Software Systems.</p></li><li><p>
Ability to demonstrate subject matter expert level expertise in the areas of infrastructure, IaaS platforms.</p></li><li><p>
Proven experience in Planning, design, and deployment of: Data center, IaaS, Edge computing etc.</p></li><li><p>
Good working knowledge and past experience on Program/Project Management practices, Team Leading, Vendor Management, Contract Management and infrastructure planning &amp; Designing.</p></li><li><p>
Cultural awareness and past experience working in Middle East and/or in Qatar and understanding of Middle East/Qatar market dynamics is considered a plus.</p></li></ul>
</div></div><div><div><h5 class="jobSectionHeader"><b>Minimum Qualifications:</b></h5>
</div><div><ul><li><p>Bachelor's Degree in Telecom or Computer &amp; Communications or Electrical &amp; Electronics Engineering.</p></li></ul>
</div></div><div><div><h5 class="jobSectionHeader"><b>Note: you will be required to attach the following:</b></h5>
</div><div><div><ul><li>Resume/CV</li></ul></div></div></div></div></div><p></p><br /> <div id='job-id'>Job Id: 3QI3PRM/3kVQDAalcGgGoQoTHtr3iUEiR2Jr7oJngfTQuxx5ZGLUKSMdm6kJODVezSBh3rMbIWv5MugxBBXql2gKxgBp5yyS6DnQmzayYa/ghxzpz+PAFZ4jWlPGf936VBx/4N1P/s8i8N6zSa/N</div>

Director Infrastructure

The Executives in Sport Group

<div>
 <p>
  <strong>
   Shape the Future of a Luxury Fitness &amp; Wellness Company in Qatar as an Operations Director
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Are you a visionary operations leader ready to redefine the wellness experience? A pioneering
  <strong>
   fitness and wellness company
  </strong>
  in Doha, Qatar, is searching for an
  <strong>
   Operations Director
  </strong>
  to elevate its innovative approach to holistic well-being. This is your chance to join a team dedicated to excellence and contribute to a brand that's setting new standards in the industry.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    The Impact You'll Make
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  As the Operations Director, you'll be at the forefront of optimizing daily operations across all facilities, spanning fitness, wellness, food and beverage, and retail. You will:
 </p>
 <ul>
  <li>
   Lead and inspire department heads, ensuring our high standards are consistently met.
  </li>
  <li>
   Implement and evolve robust operating procedures as we grow.
  </li>
  <li>
   Champion exceptional service consistency, balancing operational efficiency with a luxurious client experience.
  </li>
  <li>
   Drive initiatives to boost efficiency, reduce costs, and maximize revenue.
  </li>
  <li>
   Define and analyze key performance indicators to guide continuous improvement.
  </li>
  <li>
   Collaborate with leadership to manage budgeting, forecasting, and financial performance.
  </li>
  <li>
   Cultivate a high-performance culture, fostering the growth and development of your team.
  </li>
  <li>
   Oversee workforce planning, scheduling, and training programs.
  </li>
  <li>
   Ensure outstanding client satisfaction, retention, and feedback integration across all business units.
  </li>
  <li>
   Prepare our operational systems for seamless expansion into new locations and formats.
  </li>
  <li>
   Support the launch of new branches and evaluate technology platforms for optimal operations.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Your Skills and Experience
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for a highly strategic and hands-on professional with a proven track record in operations leadership. You will bring:
 </p>
 <ul>
  <li>
   Extensive progressive experience in operations leadership, ideally within the fitness, hospitality, or wellness sectors.
  </li>
  <li>
   Demonstrated success in managing large, multi-departmental teams with a strong focus on service excellence.
  </li>
  <li>
   Strong business acumen, including experience with financial management, budget control, and data-driven decision-making.
  </li>
  <li>
   A history of building scalable systems, processes, and infrastructure.
  </li>
  <li>
   Excellent computer and reporting literacy.
  </li>
  <li>
   High integrity, resilience, and emotional intelligence.
  </li>
  <li>
   A strategic mindset coupled with a proactive, execution-oriented approach.
  </li>
  <li>
   The ability to inspire and uplift teams through calm, confident leadership.
  </li>
  <li>
   A natural client-centric and detail-oriented focus.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  The Executives in Sport Group are retained on behalf of the fitness and wellness company to appoint an Operations Director. All direct applications and CV's will be forwarded to The Executives in Sport Group.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We ask that applicants complete our diversity monitoring form. You are not obliged to answer any of these questions but the more information you supply, the more effective our monitoring will be.
 </p>
 <p>
  <br/>
 </p>
 <p>
  All information supplied is anonymous and will not be viewed by recruiting managers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  (Please copy and paste into your browser) - https://forms.office.com/e/Ktz8xt3xYD
 </p>
 <p>
  <br/>
 </p>
 <p>
  Please note that due to the volume of applications received, we are unable to provide specific feedback on unsuccessful applications.
 </p>
 <p>
 </p>
</div>


Director of Operations

Aventus

<div>
 <p>
  <strong>
   About the Company
  </strong>
 </p>
 <p>
  Our client is a forward-thinking company dedicated to providing seamless, efficient, and innovative solutions that meet the evolving demands of modern life. Committed to quality and service excellence, the company ensures every customer interaction delivers value, reliability, and satisfaction.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Overview
  </strong>
 </p>
 <p>
  We are seeking an experienced
  <strong>
   Director of Finance
  </strong>
  to lead and oversee the company&rsquo;s financial strategy and operations. This leadership role will be integral to supporting rapid business growth and innovation while ensuring robust financial governance and compliance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Develop and execute the overall financial strategy aligned with business objectives and growth plans
  </li>
  <li>
   Lead budgeting, forecasting, and financial planning processes to support operational efficiency and profitability
  </li>
  <li>
   Oversee financial reporting, ensuring accuracy, compliance, and timely delivery of financial statements
  </li>
  <li>
   Manage cash flow, working capital, and treasury activities to optimize liquidity and financial stability
  </li>
  <li>
   Ensure compliance with relevant accounting standards, tax regulations, and corporate governance requirements
  </li>
  <li>
   Provide strategic financial insights and analysis to the executive leadership team and board of directors
  </li>
  <li>
   Lead, mentor, and develop the finance team to foster a high-performance culture
  </li>
  <li>
   Identify and manage financial risks, implementing controls and mitigation strategies
  </li>
  <li>
   Drive process improvements through automation, technology adoption, and best practices in financial management
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Candidate Profile
  </strong>
 </p>
 <ul>
  <li>
   Proven experience as a senior finance leader, preferably as Director of Finance
  </li>
  <li>
   Strong expertise in financial planning, analysis, and reporting within fast-paced, innovative environments
  </li>
  <li>
   Excellent understanding of accounting standards, regulatory compliance, and corporate governance
  </li>
  <li>
   Experience managing multi-functional finance teams and collaborating across departments
  </li>
  <li>
   Strategic thinker with strong leadership and communication skills
  </li>
  <li>
   Ability to adapt in a dynamic, customer-centric business focused on continuous improvement
  </li>
  <li>
   Relevant qualifications such as CPA, ACCA, CMA, or equivalent professional certification preferred
  </li>
 </ul>
 <p>
 </p>
</div>
<br /> <div id='job-id'>Job Id: gqy4JGyoQaFsJGsGwulTBtu4iMEJUyMQMvHtX0261omB54attKehgc8t+EM72EdKOw8tOBVwur+vYABWdI37B/7kJkKCgsJbpw==</div>

Director of Finance

Raffles

<div><b>Company Description</b><p><br>
#BeLimitless</p><p>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.</p><p>
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p><p>
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS</p><b><br>
Job Description</b><p><b><br>
Job Purpose</b></p><p></p><p><br>
The Assistant Banquet Director supports the Director of Banquets in overseeing the banquet and events operations, ensuring exceptional service delivery and operational excellence. This role plays a critical part in executing departmental strategies, driving the performance of the banquet team, and aligning daily operations with the broader vision for guest experience and revenue growth.</p><p></p><p><br>
Key responsibilities include assisting in the achievement of banquet-specific revenue and profitability goals, maintaining superior standards of service and presentation, supporting cost control and expense management initiatives, and fostering a collaborative, high-performing team culture. The Assistant Banquet Director contributes actively to the recruitment, development, and retention of talented banquet professionals, while encouraging creativity and innovation in event execution and setup. This position ensures operational consistency, guest satisfaction, and the continued success and reputation of the hotel's banquet and events offerings.</p><p></p><p><b><br>
OVERSEEING DAILY OPERATIONS AND ACHIEVING TARGETS</b></p><ul><li>
Supports the strategic direction of the banquet and events division in coordination with the Director of Banquets, Managing Director, Hotel Manager, Executive Assistant Manager &ndash; F&amp;B, and Executive Chef.</li><li>
Assists in defining and assigning operational responsibilities for banquet setup, service delivery, and post-event follow-up, ensuring clear communication with team members.</li><li>
Helps drive financial performance and improve operational efficiency within the banquet department through proactive support and hands-on supervision.</li><li>
Contributes to the preparation and monitoring of banquet revenue goals, event forecasts, and expense budgets; provides input and recommends operational adjustments when required.</li><li>
Reviews daily and monthly financial performance reports to identify trends and opportunities for improvement, proposing corrective actions to the Director of Banquets.</li><li>
Tracks market trends related to banquet offerings, providing recommendations to ensure menu and event styles remain competitive and appealing to guests.</li><li>
Oversees banquet inventory control, assists in monthly reconciliations, and ensures accurate tracking of supplies and equipment.</li><li>
Works alongside the Executive Assistant Manager &ndash; F&amp;B and Executive Chef to support food cost control initiatives specific to banquet operations.</li><li>
Coordinates with the Finance Department to help maintain compliance with financial policies, procurement guidelines, and inventory systems.</li><li>
Ensures banquet service standards are met at every function, supporting a consistent and high-quality guest experience.</li><li>
Conducts daily inspections of banquet venues and back-of-house areas to identify and resolve operational issues promptly.</li><li>
Monitors food and beverage quality, presentation, and service standards during banquet events, ensuring consistency and guest satisfaction.</li><li>
Promotes creativity and innovation in banquet themes and event setups, contributing to memorable guest experiences.</li><li>
Ensures team adherence to hygiene (HACCP/Food Safety), fire safety, and emergency procedures during all event operations.</li><li>
Assists in interpreting daily banquet financial summaries and supports data-driven decision-making within the department.</li><li>
Facilitates communication between banquet staff and executive leadership by sharing key updates and aligning operational goals.</li><li>
Leads or participates in pre-shift briefings, monthly departmental meetings, and event planning sessions to support team coordination.</li><li>
Participates in leadership meetings, including Department Head Briefings and P&amp;L reviews, as assigned by the Director of Banquets.</li><li>
Monitors and maintains controls over requisitions, purchase orders, and inventory usage for banquet operations.</li><li>
Assists in managing food and beverage costs, ensuring alignment with budgetary and profitability targets.</li><li>
Interacts with clients and event attendees to gather feedback, support issue resolution, and contribute to guest retention and satisfaction.</li><li>
Oversees scheduling of casual labor and reviews banquet overtime requests, ensuring alignment with staffing budgets and operational needs.</li></ul><p></p><p><b><br>
MARKETING PLAN AND REVENUE MANAGEMENT</b><b>
</b></p><ul><li>Collaborates with the Sales &amp; Marketing team to support initiatives that enhance visibility and media exposure of banquet and event services across local and international platforms.</li><li>
Assists in preparing accurate forecasts related to banquet and catering financial performance, ensuring alignment with departmental goals.</li><li>
Monitors and helps control operational expenses in banquet services, focusing on cost-efficiency while maintaining high service standards and guest satisfaction.</li><li>
Partners with the Finance team to regularly review banquet financial results and supports the implementation of corrective actions when performance variances occur.</li><li>
Provides input into the development of departmental budgets, forecasts, and capital expenditure (CAPEX) plans for the banquet division.</li><li>
Supports the review of monthly P&amp;L statements, contributing data and commentary to the Director of Banquets or Hotel Management team as needed.</li><li>
Assists in tracking and evaluating banquet business strategies, monitoring progress toward key performance targets and operational benchmarks.</li><li>
Works closely with the Executive Assistant Manager &ndash; F&amp;B, Executive Chef, and Hotel leadership to contribute to the annual banquet promotional calendar and menu planning.</li><li>
Evaluates current banquet service models and processes, offering suggestions to enhance service efficiency, operational flow, and overall guest experience.</li><li>
Contributes to publicity efforts aimed at maintaining and strengthening the banquet department's reputation and market presence.</li><li>
Supports the Marketing team in the execution of promotional campaigns and event packages designed to boost banquet sales and bookings.</li><li>
Assists the Director of Banquets in staff recruitment, onboarding, and training, while helping oversee task assignments, performance evaluations, recognition programs, and professional conduct within the banquet team.</li><li>
Helps resolve guest and employee concerns promptly and in accordance with hotel policies, upholding service excellence and operational professionalism.</li></ul><p></p><p><b><br>
Management and Leadership
</b></p><ul><li>Is a mentor and role model</li></ul><ul><li>
Brings proactive, innovative thinking with strong knowledge of food &amp; beverage operations and evolving market trends relevant to banquet and event services.</li><li>
Provides hands-on leadership by actively supporting banquet operations during key events and service periods to ensure smooth execution and guest satisfaction.</li><li>
Supports and motivates the team to consistently uphold service standards through a collaborative leadership approach; facilitates regular team briefings, training sessions, and skills assessments to drive continuous improvement.</li><li>
Fosters a positive team culture focused on achieving departmental goals and promoting strong collaboration across all banquet roles.</li><li>
Participates in the performance management process by coaching team members, identifying talent for development, and addressing performance concerns promptly and constructively.</li><li>
Demonstrates cultural sensitivity and emotional intelligence when supporting team members, ensuring fairness, transparency, and empathy in all interactions.</li><li>
Assists in coaching and preparing banquet supervisors and managers for career advancement within a 12&ndash;24 month development timeline.</li><li>
Monitors colleague performance to ensure adherence to hotel policies, SOPs, and service protocols, taking corrective action where necessary.</li><li>
Upholds the highest standards of professional conduct, discipline, and ethical behavior within the department, fostering a respectful and motivated work environment.</li><li>
Regularly observes team members' grooming, punctuality, and on-the-job behavior to ensure brand standards are met.</li><li>
Collects performance feedback from banquet managers and provides direct input based on personal observation to support staff development and accountability.</li><li>
Participates in conducting formal performance appraisals, and, when required, assists with executing disciplinary procedures in accordance with hotel policies.</li><li>
Helps maintain a safe and secure environment for both guests and banquet staff during all functions and event operations.</li><li>
Supports recruitment activities for the banquet division, helping to identify, interview, and onboard high-potential candidates.</li><li>
Ensures all banquet staff consistently adhere to Raffles &amp; Fairmont grooming, hygiene, and presentation standards.</li></ul><p></p><p><b><br>
TRAINING, LEARNING AND DEVELOPMENT OF THE TEAM
</b></p><ul><li>Streamlines all training requirements and ensures that managers properly co-ordinate all arrangements for proper execution of instructions</li><li>
Ensures that colleagues are aware of hotel rules and regulations</li><li>
Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene</li><li>
Follows and monitors departmental training plan and calendar</li><li>
Works closely with F&amp;B Departmental Trainer to retain, develop and motivate team members</li></ul><br>
<b>
Qualifications</b><p><b><br>
Profile</b></p><p></p><p><b><br>
Knowledge and Experience</b></p><ul><li>
Bachelor&rsquo;s Degree in Hospitality Management or a relevant discipline</li><li>
8+ years of experience in luxury hotels or resorts, leading large-capacity banquet events and outside catering services</li><li>
Prior work experience in Middle East is essential</li><li>
Accustomed to and comfortable with media exposure</li><li>
Strong working knowledge of Microsoft Office</li><li>
Fluency in English language is required; Due to the nature of the role, fluency in Arabic language is essential</li><li>
Thrives in large scale operation and high-volume operation</li><li>
Enjoys working in multi-cultural environment</li></ul><p></p><p><b><br>
Competencies</b></p><ul><li>
Extrovert, sociable, and avid representing Food &amp; Beverage and the Raffles &amp; Fairmont brands</li><li>
Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders</li><li>
Service oriented with an eye for details, passion and innovative for Food &amp; Beverage</li><li>
Ability to work effectively and contribute in a team across divisional borders</li><li>
Good presentation and influencing skills</li><li>
Able to work and thrive within a culturally diverse environment</li><li>
Flexible and able to embrace and respond to change effectively</li><li>
Ability to work independently and has good initiative in dynamic environment</li><li>
Self-motivated and energetic, able to set priorities</li><li>
Flexible and adaptable to different working locations</li><li>
Inspiring and people person</li><li>
Commitment to professional values &ndash; brand conscious</li><li>
Visionary - able to lead the team to continuous improvement</li><li>
Innovates and sets trends</li><li>
Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and pride</li><li>
Builds strong rapport and coordinated approach</li></ul></div>

Assistant Banquet Director

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