director, it engineering - end user support

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director it engineering end user support

NVIDIA

<div>
 NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It&rsquo;s a unique legacy of innovation that&rsquo;s fueled by great technology&mdash;and amazing people. Today, we&rsquo;re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what&rsquo;s never been done before takes vision, innovation, and the world&rsquo;s best talent. As an NVIDIAN, you&rsquo;ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.
 
 
 We are seeking an engineering leader to drive the next evolution of employee digital interaction across EMEA. As the leader of End User Support Engineering at EMEA IT, NVIDIA, you will sit at the intersection of IT infrastructure, Support, agentic AI, and engineering excellence &mdash; owning the full lifecycle of how employees across the region experience technology. This is not a traditional IT support leadership role. You will build and lead a team of engineers who support productivity of employees in the region and globally. In addition, you will design, automate, and continuously improve the employee productivity through scalable engineering practices, AI workflows, and a deep commitment to operational reliability.
 
 
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 In this engineering leader role, you will define and carry out an engineering roadmap for EMEA end user support. The roadmap will match the global IT strategy and business priorities.
 </li>
 <li>
 Lead the strategy and execution for embedding agentic AI into IT support workflows &mdash; from intelligent triage and self-healing systems to fully autonomous resolution pipelines. Partner with AI/ML teams to design, deploy, and iterate on AI agents that reduce ticket volume, accelerate resolution, and proactively prevent issues before employees notice them.
 </li>
 <li>
 Lead with a product outlook: treat the employee technology experience as a product, with critical metrics, iteration cycles, and continuous improvement loops. Identify friction points in the employee technology journey and engineer solutions that measurably improve experience, satisfaction, and productivity.
 </li>
 <li>
 Build and develop a high-performing, geographically distributed engineering team across EMEA; mentor engineers and engineering managers at all levels.
 </li>
 <li>
 Define and own EMEA-specific objectives and key results, SLAs, and engineering KPIs for end user support; report progress to senior leadership with clarity and accountability.
 </li>
 <li>
 Build trusted relationships with regional business leaders, HR, Legal, and Workplace teams to align IT engineering investments to workforce needs. Represent EMEA as an engineering site leader, influencing global IT decisions with regional context and data-informed insights.
 </li>
 <li>
 Act as the incident response leader for EMEA, ensuring continuous site operations and health, driving global incident response and resolution, and ensuring platform reliability through proactive monitoring, automation, and incident response frameworks aligned to enterprise SLAs.
 </li>
 <li>
 Demonstrate excellent leadership and communication skills, with a proven history of building positive relationships with the business and enabling successful outcomes.
 
 
 </li>
 </ul>
 
 What We Need To See
 
 
 
 <ul>
 <li>
 12+ overall years of experience in IT engineering, infrastructure, or end user technology, with at least 6 years in people management or engineering leadership roles.
 </li>
 <li>
 Demonstrated track record of leading engineering teams at scale in complex, multi-country or multi-regional environments &mdash; EMEA experience strongly preferred.
 </li>
 <li>
 Hands-on background in systems/infrastructure engineering: strong prior individual contributor experience in at least one area (endpoint engineering, network, identity, cloud platforms, or automation).
 </li>
 <li>
 Proven experience in crafting and deploying AI-powered workflows involving AI/ML operations concepts. Skilled in creating timely instructions and agentic workflow build within an IT or engineering context.
 </li>
 <li>
 Experience with observability and monitoring platforms (Datadog, Splunk, Grafana, or similar) applied to IT operations.
 </li>
 <li>
 Minimum of a BSc degree in Computer Science, Information Technology, Engineering, or a related technical field. Advanced degree (MSc/PhD) is preferred.
 
 
 </li>
 </ul>
 
 Ways to stand out from the crowd
 
 
 
 <ul>
 <li>
 Strong engineering approach with deep expertise in scalable platform architecture, automation, observability, reliability engineering, and modern operational practices including data-informed operations and AI-assisted service delivery.
 </li>
 <li>
 Demonstrated expertise in SRE and platform reliability principles
 
 
 </li>
 </ul>
 NVIDIA has continuously reinvented itself over two decades. Our invention of the GPU in 1999 fuelled the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern AI &mdash; the next era of computing. Nvidia is a &ldquo;learning machine&rdquo; that constantly evolves by adapting to new opportunities that are hard to tackle, that only we can pursue, and that matter to the world. This is our life&rsquo;s work, to amplify creativity and intelligence. Make the choice to join us today.
 
 
 , , JR2019170
 
 
</div>

Director, IT Engineering - End User Support

SAP Fioneer

<div>We are looking for a Senior Endpoint Management Engineer to own, maintain, and evolve the platforms that manage our entire device fleet. You will be the technical authority for two complementary MDM ecosystems &mdash; Microsoft Intune (Windows laptops, iPhones, and iPads) and Kandji / IRU (Apple MacBooks) &mdash; making sure every device is secure, compliant, and effortless to use from day one.
This is a hands-on engineering role for someone who treats endpoint management as a product: automated, measurable, and built around the end-user experience. As a financial-services technology (fintech) company operating in a highly regulated industry, we adopt cutting-edge technology to support rapid business growth without compromising on security. You will sit at the center of that mission &mdash; helping shift IT from a reactive, manual support model toward a proactive, automation-driven platform.
Key Responsibilities
Endpoint &amp; MDM platform ownership<ul><li>
Administer, maintain, and continuously improve Microsoft Intune (Windows laptops, iPhones, iPads) and Kandji / IRU (Apple MacBooks).</li><li>
Own the full device lifecycle: zero-touch enrollment via Apple Business Manager (ADE) and Windows Autopilot, configuration, app deployment, patching, and retirement.</li><li>
Define and enforce configuration profiles, compliance policies, and baseline standards across all platforms and OS versions.</li><li>
Maintain integrations across the wider stack: Microsoft 365, Microsoft Azure / Entra ID, Microsoft Defender, Cisco Meraki, and Zscaler.</li></ul>
Automation &amp; AI<ul><li>
Identify repetitive, manual, and error-prone tasks and replace them with automation (e.g., Intune Proactive Remediations, scripting, Microsoft Graph API, Kandji automation).</li><li>
Champion and implement AI-driven automations &mdash; self-service, self-healing, automated remediation, and assisted support &mdash; to improve the end-user experience and reduce service desk workload.</li><li>
Deliver measurable impact: fewer tickets, faster resolution, and less manual intervention.</li></ul>
Security &amp; compliance (fintech-grade)<ul><li>
Implement and maintain Zero Trust controls: Conditional Access, device compliance gating, encryption (BitLocker / FileVault), and least-privilege access.</li><li>
Manage endpoint threat protection through Microsoft Defender and ensure secure connectivity via Zscaler.</li><li>
Align endpoint configuration and evidence with regulatory and audit requirements &mdash; ISO 27001, SOC 2, DORA, and GDPR &mdash; and support internal and external audits.</li></ul>
End-user experience<ul><li>
Deliver fast, reliable, zero-touch onboarding so new joiners are productive on day one.</li><li>
Proactively monitor device health and performance; resolve issues before users notice them.</li><li>
Act as the senior escalation point for complex endpoint issues raised by the service desk.</li></ul>
Collaboration &amp; continuous improvement<ul><li>
Partner with IT Support, IT Operations, Security, and Infrastructure teams, keeping ownership boundaries and escalation paths clear.</li><li>
Document standards, runbooks, and knowledge-base articles to enable the wider team.</li><li>
Track and report on endpoint KPIs (compliance rate, patch coverage, enrollment success, ticket deflection) and drive continual improvement.</li></ul> 

Requirements 
Must Have<ul><li>
3&ndash;5 years of hands-on experience administering MDM / endpoint management platforms in an enterprise environment.</li><li>
Proven expertise with Microsoft Intune across Windows and iOS / iPadOS, and with macOS management via Kandji (or a comparable Apple MDM such as Jamf).</li><li>
Strong working knowledge of Apple Business Manager, Automated Device Enrollment (ADE), and Windows Autopilot.</li><li>
Solid grounding in Microsoft 365 and Microsoft Entra ID (Azure AD), including Conditional Access and compliance policies.</li><li>
Scripting and automation skills (PowerShell, Bash, and/or Microsoft Graph API).</li><li>
Practical understanding of endpoint security and compliance in a regulated environment.</li></ul>
Preferred / Nice to Have<ul><li>
Relevant certifications: Microsoft 365 Certified: Endpoint Administrator Associate (MD-102), Apple, or Kandji certifications.</li><li>
Hands-on experience with Microsoft Defender, Cisco Meraki, and Zscaler.</li><li>
Experience applying AI tooling (e.g., Copilot, AI-assisted scripting or support agents) to IT operations.</li><li>
Prior experience in fintech, financial services, or another regulated industry (ISO 27001 / SOC 2 / DORA / GDPR).</li></ul>
Who You Are<ul><li>
Proactive &mdash; you anticipate problems and fix root causes instead of reacting to tickets.</li><li>
A team player &mdash; you collaborate openly, share knowledge, and make the whole team better.</li><li>
Forward-looking &mdash; genuinely excited about automation and AI as tools to make IT faster and simpler.</li><li>
Security-minded &mdash; secure by default, with the judgment to balance protection and usability.</li><li>
A clear communicator &mdash; comfortable with technical peers and non-technical end users alike.</li></ul> 

Benefits 
Join forces with some of the industry's most brilliant minds in a thrilling venture to shape the ever-evolving financial landscape.
Picture an environment that offers the best of both worlds: the agility, enthusiasm, and dynamism of a startup, seamlessly blended with the tried-and-true expertise, robust market presence, and vast customer network of a well-established organization.
At SAP Fioneer, you'll thrive in a flexible work setting that not only fosters creativity but also empowers you to think beyond conventional boundaries, bringing fresh concepts to the forefront and challenging the status quo. Here, you'll become an integral part of a diverse and globally connected team that we take immense pride in &ndash; a team that's perpetually expanding and innovating.
As a member of our workforce, you'll have the opportunity to carve your own career path, all while enjoying competitive compensation packages and advancement prospects based solely on your achievements.</div>

Senior Endpoint Management Engineer

KINEXON Industries

<div><h3 class="jobSectionHeader">ABOUT KINEXON</h3>

KINEXON Sports is a global leader in cutting-edge tracking and analysis technology designed specifically for professional sports.

Our innovative solutions power load management, performance monitoring, return-to-play strategies, match analysis, fan engagement, VAR support, and much more. We proudly collaborate with elite sports organizations, from the NBA to the UEFA Champions League, and support federations like FIFA and the HBL with transformative insights.
<h3 class="jobSectionHeader">
YOUR OPPORTUNITY</h3>

At KINEXON Sports, we empower our product teams to tackle complex challenges that matter&mdash;whether they're solving customer pain points or advancing our business objectives. We serve top-end, elite sports teams, an exclusive and demanding market that is difficult to access. To meet their standards, our product range relies on combination of deep tech and full-stack development, making it highly challenging from both a technical and a user perspective.

Cross-functional and durable, our product teams are at the core of our success, typically consisting of a product manager and a group of talented engineers. We are looking for a highly motivated and dedicated Associate Product Manager who is eager to dive in and understand every single detail of this very complex product ecosystem. Because this role requires highly hands-on interaction with our hardware and software, it is a hybrid position with weekly office presence.
<h3 class="jobSectionHeader">
YOUR TASKS</h3>

As an Associate Product Manager, you'll play a crucial, hands-on role in ensuring the solutions we develop are valuable, user-friendly, and perfectly aligned with the high expectations of our elite sports clients.
<ul>
<li>Support Product Leadership: Work closely with and assist a Product Manager in evaluating options, analyzing trade-offs, and making the right strategic and tactical decisions for our complex product range.</li>
<li>Master the Details: Immerse yourself in the intricacies of our deep tech and full-stack product range to deeply understand it from both a highly technical and user-facing perspective.</li>
<li>Drive Alignment: Support efforts at the intersection of strategy, elite customer needs, and execution, championing customer value and product alignment.</li>
<li>Understand the Business: Develop a strong understanding of business constraints across areas such as marketing, sales, customer service, finance, legal, and privacy.</li>
<li>Analyze the User Experience: Gain deep insights into our users&mdash;elite athletes, coaches, and sports scientists&mdash;understanding how they interact with our products and the complex data that informs their experiences.</li>
<li>Market Research: Stay ahead of industry trends and analyze the competitive landscape to help shape the future of our products.</li>
<li>Cross-Functional Execution: Collaborate closely on-site with engineers and senior product leaders to identify and deliver impactful solutions that bring tangible value to our customers.</li>
</ul><h3 class="jobSectionHeader">WHAT WE EXPECT</h3>

This is an individual contributor role where you'll work closely with teammates, stakeholders, and executives. You'll rely on data, logic, and vision to inspire alignment and foster a shared commitment to success. We're looking for Associate Product Managers who:
<ul>
<li>Are Relentlessly Curious: Demonstrate strong dedication, a proactive mindset, and a genuine passion for understanding every technical and functional detail of a complex system.</li>
<li>Embrace Accountability: Thrive on ownership and are not afraid to take responsibility for specific product domains.</li>
<li>Lead Through Influence: Inspire alignment and drive impactful change, even early in your career.</li>
<li>Focus on Outcomes: Deliver measurable results, understanding that shipping features is just the beginning.</li>
</ul><h3 class="jobSectionHeader">YOUR QUALIFICATIONS</h3>
<ul><li>Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Sports Science, or Business) or equivalent practical experience.</li>
<li>1 to 3 years of experience in technology-driven product roles. We also welcome and encourage applications from former working students with relevant experience.</li>
<li>Sports science knowledge (e.g., athletic performance) and the ability to understand how high-volume tracking data transforms into robust, actionable insights.</li>
<li>Strong problem-solving skills, sound judgment, and the ability to craft clear, data-driven narratives.</li>
<li>Early track record of building collaborative and productive relationships with cross-functional teams (e.g., engineering, design, leadership).</li>
</ul><div><div><div><div><h3 class="jobSectionHeader">YOU CAN LOOK FORWARD TO THIS WITH US</h3>

At KINEXON, you will meet people with a similar mindset who are passionate about innovative technologies and love to master new challenges in a team, as well as create great products. 
 
Become part of our team and enjoy the following benefits:
<ul>
<li>#Freetime 30 days (DE) / 20 days (US) paid vacation to refuel your energy (for full-time employees)</li>
<li>#WeCare &ndash; take your time off for the family (parental leave etc.)</li>
<li>#WorkingHours &ndash; Early bird or night owl - you can choose your flexible work hours.</li>
<li>#FlexibleLocation &ndash; we work with a hybrid and remote model.</li>
<li>#OneTeam - We enjoy spending time together at regular team and company events.</li>
<li>#OnTop - further benefits selected by you annually out of a range of benefits that we offer (mobility, sports, vacation budget, training budget and more) 
</li></ul> 
If you want to find out more about our benefits, you can look here and with a visit to Instagram wearekinexon you can get a look behind the scenes. 

<h3 class="jobSectionHeader">
ABOUT US</h3>

KINEXON is a leader in Physical AI for Manufacturing &amp; Sports, turning real-time location and motion data into actionable intelligence and automation. Our AI and IoT-driven platform supports a wide range of applications, from automated logistics and safety solutions in factories to live player tracking and performance analytics in sports. In sports, 80% of NBA teams rely on KINEXON technology, alongside FIFA and top European football teams and leagues. In manufacturing and logistics, we partner with blue chip companies including BMW, Siemens, Airbus, Continental, and MTU to drive measurable efficiency gains. Founded as a TU Munich spin-off, we are a team of ~250 people headquartered in Munich with a US office in Chicago - and we're hiring ambitious talent ready to shape the future of physical AI.</div></div></div></div></div>

Associate Product Manager (m/f/d) - Sports Technology

Apple

Do you want to help define the future of delivering Apple software to customers? Join the Insights &amp; Release Technologies team to develop productivity products focused on optimizing the engineering workflows, so that we can deliver amazing software and experiences to millions of Apple users faster. 
 
Our team has a passion for innovation and engineering and is looking for individuals with a genuine excitement to collaborate with others to solve sophisticated problems with a focus on the user experience. 
 
Description 
We are looking for a passionate UI Developer who cares deeply about user experience and writing code that is as beautiful as the products it powers. 
 
We welcome candidates with deep expertise in either web or native macOS development. You'll have the opportunity to leverage your strengths while expanding your skills across platforms, working with a team that values strong fundamentals and a growth mindset.&quot;,&quot;responsibilities&quot;:&quot; 
In this role, you will design and build productivity applications used by Apple engineers across web and native macOS platforms. Your responsibilities will include: 
Developing and maintaining high-performance applications across web and native macOS platforms. 
Rapidly prototyping new features and iterating based on user feedback. 
Partnering with designers and engineers to deliver world-class features. 
Contributing to design systems and ensuring consistency across platforms. 
Writing clean, well-tested code and mentoring other engineers. 
Owning features from concept through to release and post-launch support. 
 
Preferred Qualifications 
Experience in both web and native macOS development. 
Understanding of design principles and animations. 
Familiarity with build tools, testing frameworks, and APIs. 
Comfortable exploring emerging tools and technologies. 
 
Minimum Qualifications 
Expertise in either web technologies (JavaScript/TypeScript, Vue.js, React) or native macOS (Swift, SwiftUI). 
Experience building dashboards, data visualizations, and implementing design systems. 
Ability to rapidly prototype and iterate based on user feedback. 
Strong problem-solving and communication skills.

Software Engineer - UI Developer (Web & Native), Insights & Release Technologies

CLERA

<div><h3 class="jobSectionHeader">About the Role</h3>
This is a founding-level product role at a seed-stage B2B SaaS company building AI-powered tools that help sales teams work smarter &mdash; automating note-taking, CRM updates, meeting preparation, and conversation intelligence, all in a GDPR-compliant, privacy-first way. The product spans Web, Desktop, and Mobile.
As the Founding Product Manager, you'll partner directly with the CTPO and leadership team to shape product vision and build a scalable, high-quality product organization from the ground up. This is a high-ownership, high-impact role that blends strategic thinking with hands-on execution.<h3 class="jobSectionHeader">
What You'll Do</h3><ul><li>
Shape Product Vision &amp; Strategy: Co-own the product roadmap and long-term vision alongside the CTPO, ensuring alignment across engineering, design, and executive stakeholders.</li><li>
Own Product Discovery &amp; Delivery: Drive the full product lifecycle end-to-end &mdash; from user research and ideation through delivery, launch, and iteration.</li><li>
Build AI-First &amp; Agentic Experiences: Lead the design and delivery of AI-powered and agentic product features that create real, measurable value for users.</li><li>
Drive Cross-Platform Coherence: Ensure a consistent, high-quality product experience across Web, Desktop, and Mobile surfaces.</li><li>
Build Product Processes &amp; Level Up the Org: Establish best-in-class product processes, define success metrics and KPIs, and help grow the product function as the company scales.</li></ul><h3 class="jobSectionHeader">
What We're Looking For</h3>
Required:<ul><li>
3+ years of experience as a Product Manager, with a focus on technically complex, engineering-heavy products</li><li>
Proven track record delivering AI-powered features or products, including managing the AI product lifecycle</li><li>
Experience as a Founding or Lead PM, with demonstrated ability to align cross-functional teams (engineering, design, executives)</li><li>
End-to-end ownership of products from discovery through delivery and iteration</li><li>
Strong data-driven decision-making with well-defined success metrics and KPIs</li><li>
Strong technical fundamentals &mdash; either through a technical education background or hands-on engineering experience</li><li>
Fluency in German is required</li></ul>
Nice to Have:<ul><li>
Background as a software engineer or in a technical role prior to transitioning to product management</li><li>
Experience in B2B SaaS, sales tech, or conversation intelligence</li><li>
Familiarity with CRM ecosystems and integrations</li></ul><h3 class="jobSectionHeader">
Location</h3><ul><li>
On-site in Munich, Germany</li><li>
Visa sponsorship is available</li></ul></div>

Founding Product Manager

<div><h3 class="jobSectionHeader">About the Role</h3>
Join a well-funded, early-stage startup bringing AI agents to a highly specialised professional services industry. This is a hands-on, end-to-end engineering role: you will design, build, ship, and continuously improve production AI agents that automate repetitive, high-value workflows for real customers. You will work directly with those customers, translate what you observe into reliable automations, and own everything from prototype to production monitoring.
The team moves fast, values measurable impact, and expects every engineer to take full ownership of the problems they pick up.<h3 class="jobSectionHeader">
What You'll Do</h3><ul><li>
Convert observed customer workflows into autonomous AI agents that perform work end-to-end.</li><li>
Collaborate directly with customers to understand their operations, surface automation opportunities, and iterate on solutions.</li><li>
Ship automations that replace hours of manual, repetitive effort and demonstrably improve user efficiency.</li><li>
Own production AI agents across their full lifecycle: build, deploy, monitor, and improve.</li><li>
Run structured experiments with new models, prompting techniques, and use cases; benchmark results and ship what works.</li><li>
Design thoughtful AI &times; Human interfaces that make automation practical and trustworthy for professional users.</li><li>
Instrument systems with observability tooling &mdash; metrics, dashboards, and alerts &mdash; to ensure reliability at scale.</li></ul><h3 class="jobSectionHeader">
What We're Looking For</h3>
Must-haves (dealbreakers):<ul><li>
5+ years of experience in ML/AI product development, with a strong track record of building and delivering production-grade AI agents.</li><li>
Demonstrated experience shipping LLM-based systems in production (not just prototypes).</li><li>
Proven end-to-end ownership of production AI agents: build deploy monitor improve.</li></ul>
Required skills &amp; experience:<ul><li>
Strong Python programming skills; comfortable shipping production-quality Python code.</li><li>
Experience turning observed real-world workflows into deployable AI automations.</li><li>
Ability to gather requirements directly from customers and translate them into working software.</li><li>
Product-minded approach &mdash; you think about the user experience, not just the model performance.</li></ul>
Nice to have:<ul><li>
Experience designing AI interfaces for human-AI collaboration.</li><li>
Systematic experimentation and benchmarking of models and techniques.</li><li>
Observability and monitoring experience for AI systems (metrics, dashboards, alerting).</li><li>
Background in or exposure to professional services, fintech, or compliance-heavy industries.</li></ul><h3 class="jobSectionHeader">
Location</h3>
This role is on-site in Munich, Bavaria, Germany. Candidates must be willing and able to work from the Munich office. Visa sponsorship is not available &mdash; applicants must already have the right to work in Germany.<h3 class="jobSectionHeader">
Compensation &amp; Benefits</h3>
Compensation details were not specified for this role. You will be joining an early-stage, seed-funded startup where equity upside and direct impact are significant parts of the overall package. Specifics will be discussed during the interview process.</div>

Member of Technical Staff, Product (AI Agents)

Clera

<div>
 
 About The Role
 
 
 
 Join a well-funded, early-stage startup bringing AI agents to a highly specialised professional services industry. This is a hands-on, end-to-end engineering role: you will design, build, ship, and continuously improve production AI agents that automate repetitive, high-value workflows for real customers. You will work directly with those customers, translate what you observe into reliable automations, and own everything from prototype to production monitoring.
 
 
 The team moves fast, values measurable impact, and expects every engineer to take full ownership of the problems they pick up.
 
 
 What You'll Do
 
 
 <ul>
 <li>
 Convert observed customer workflows into autonomous AI agents that perform work end-to-end.
 </li>
 <li>
 Collaborate directly with customers to understand their operations, surface automation opportunities, and iterate on solutions.
 </li>
 <li>
 Ship automations that replace hours of manual, repetitive effort and demonstrably improve user efficiency.
 </li>
 <li>
 Own production AI agents across their full lifecycle: build, deploy, monitor, and improve.
 </li>
 <li>
 Run structured experiments with new models, prompting techniques, and use cases; benchmark results and ship what works.
 </li>
 <li>
 Design thoughtful AI &times; Human interfaces that make automation practical and trustworthy for professional users.
 </li>
 <li>
 Instrument systems with observability tooling &mdash; metrics, dashboards, and alerts &mdash; to ensure reliability at scale.
 
 
 </li>
 </ul>
 What We're Looking For
 
 
 
 Must-haves (dealbreakers):
 
 
 
 <ul>
 <li>
 5+ years of experience in ML/AI product development, with a strong track record of building and delivering production-grade AI agents.
 </li>
 <li>
 Demonstrated experience shipping LLM-based systems in production (not just prototypes).
 </li>
 <li>
 Proven end-to-end ownership of production AI agents: build &rarr; deploy &rarr; monitor &rarr; improve.
 
 
 </li>
 </ul>
 
 Required skills &amp; experience:
 
 
 
 <ul>
 <li>
 Strong Python programming skills; comfortable shipping production-quality Python code.
 </li>
 <li>
 Experience turning observed real-world workflows into deployable AI automations.
 </li>
 <li>
 Ability to gather requirements directly from customers and translate them into working software.
 </li>
 <li>
 Product-minded approach &mdash; you think about the user experience, not just the model performance.
 
 
 </li>
 </ul>
 
 Nice to have:
 
 
 
 <ul>
 <li>
 Experience designing AI interfaces for human-AI collaboration.
 </li>
 <li>
 Systematic experimentation and benchmarking of models and techniques.
 </li>
 <li>
 Observability and monitoring experience for AI systems (metrics, dashboards, alerting).
 </li>
 <li>
 Background in or exposure to professional services, fintech, or compliance-heavy industries.
 
 
 </li>
 </ul>
 Location
 
 
 This role is
 
 on-site in Munich, Bavaria, Germany
 
 . Candidates must be willing and able to work from the Munich office.
 
 Visa sponsorship is not available
 
 &mdash; applicants must already have the right to work in Germany.
 
 
 
 Compensation &amp; Benefits
 
 
 
 Compensation details were not specified for this role. You will be joining an early-stage, seed-funded startup where equity upside and direct impact are significant parts of the overall package. Specifics will be discussed during the interview process.
 
 
</div>

Explore 102+ Director it engineering end user support in Munich this July. Find roles across top companies and apply now to boost your career.

102 director it engineering end user support jobs In Munich

Director, IT Engineering - End User Support

Senior Endpoint Management Engineer

Associate Product Manager (m/f/d) - Sports Technology

Software Engineer - UI Developer (Web & Native), Insights & Release Technologies

Founding Product Manager

Member of Technical Staff, Product (AI Agents)

Member of Technical Staff, Product (AI Agents)