director of f b operations

Marriott International

<div>Additional Information 
Job Number25205494 
Job CategoryFood and Beverage &amp; Culinary 
LocationThe St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY
Responsible for food and beverage daily operations, including Culinary, Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand&rsquo;s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer and property employees and provides a return on investment. 
CANDIDATE PROFILE
Education and Experience
<ul><li>High school diploma or GED; 6 years experience in food and beverage, culinary, event management, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in food and beverage, culinary, event management, or related professional area.</li></ul> 
CORE WORK ACTIVITIES
Managing Day-to-Day Operations
<ul><li>Develops a food and beverage operating strategy that is aligned with the brand&rsquo;s business strategy and leads its execution.</li></ul>
<ul><li>Supervises daily food and beverage shift operation and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Develops and oversees an order and purchase strategy for equipment and supplies.</li></ul>
<ul><li>Supervises an effective monthly self-inspection program.</li></ul>
Developing and Maintaining Food and Beverage/Culinary Goals
<ul><li>Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.</li></ul>
<ul><li>Reviews financial reports and statements to determine how food and beverage is performing against budget.</li></ul>
<ul><li>Makes recommendations for funding of food and beverage equipment and renovations in accordance with brand business strategy.</li></ul>
<ul><li>Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department&rsquo;s financial performance.</li></ul>
<ul><li>Establishes challenging, realistic and obtainable goals to guide operation and performance.</li></ul>
Developing and Maintaining Budgets
<ul><li>Develops and manages food and beverage budget.</li></ul>
<ul><li>Monitors the department&rsquo;s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.</li></ul>
<ul><li>Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.</li></ul>
<ul><li>Focuses on maintaining profit margins without compromising guest or employee satisfaction.</li></ul>
Leading Food and Beverage/Culinary Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.</li></ul>
<ul><li>Identifies opportunities to increase profits and create value by challenging existing processes, encourages innovation and drives necessary change.</li></ul>
<ul><li>Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with direct reports and entire food &amp; beverage team. Ensures direct reports do the same for their team.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.</li></ul>
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Reviews findings from comment cards and guest satisfaction results with food and beverage team and ensures appropriate corrective action is taken.</li></ul>
<ul><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li></ul>
<ul><li>Empowers employees to provide excellent guest service.</li></ul>
<ul><li>Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.</li></ul>
<ul><li>Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.</li></ul>
Managing and Conducting Human Resource Activities
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Coaches and supports food &amp; beverage leadership team to effectively manage wages, food &amp; beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).</li></ul>
<ul><li>Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.</li></ul>
<ul><li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li></ul>
<ul><li>Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.</li></ul><div><div> 
 
</div></div></div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Director of F&B Operations

The Code 

We are seeking a Site Engineer experienced in interior fit-out projects based in Oman. The role involves supervising site activities to ensure timely, high-quality, and cost-effective project execution. Responsibilities include coordinating with project managers, contractors, and consultants, managing technical and site operations, and ensuring compliance with drawings, specifications, and safety standards.Key Responsibilities:<ul><li>Supervise and monitor day-to-day site activities to ensure work is carried out according to plans and specifications.</li><li>Coordinate with project managers, architects, consultants, subcontractors, and suppliers specific to F&amp;B projects.</li><li>Ensure all materials and equipment are delivered and installed according to project requirements and F&amp;B standards.</li><li>Conduct inspections to ensure quality control and adherence to safety standards and hygiene requirements for F&amp;B operations.</li><li>Prepare and maintain site reports, drawings, and other necessary documentation.</li><li>Assist in project planning, scheduling, and resource allocation for multiple F&amp;B outlets.</li><li>Solve technical issues that may arise on-site and propose practical, cost-effective solutions.</li><li>Ensure compliance with local construction laws, regulations, and company policies.</li><li>Attend project meetings and provide updates on progress, issues, and site conditions.</li><li>Oversee testing, commissioning, and handover of completed F&amp;B fit-out works, ensuring operational readiness.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s Degree in Civil Engineering.</li><li>Minimum 3-5 years of experience as a Fit-out/Site Engineer in Oman, specifically in fit-out projects</li><li>Preferable to have a valid Driving License.</li><li>IMMEDIATE JOINERS preferred.</li><li>Strong knowledge of F&amp;B fit-out materials, finishes, kitchen/restaurant-specific requirements, and safety standards.</li><li>Proficiency in AutoCAD, MS Office, and project management software (e.g., MS Project or Primavera).</li></ul>Interested candidates can send their CVs to the below contact details:+971 50 640 0559Job Types: Full-time, PermanentJob Type: Full-timePay: RO500.000 - RO600.000 per monthLicense/Certification:<ul><li>driving license (Required)</li></ul>Location:<ul><li>Muscat (Required)</li></ul>

SITE ENGINEER

Rikaz Real Estate Development

Position Overview: We are seeking a results-driven and detail-oriented Food &amp; Beverage Operations Manager to oversee and optimize all aspects of our F&amp;B operations. The ideal candidate will have a strong foundation in financial management, including costing, reporting, and budget control, combined with extensive operational experience in the hospitality industry.Develop and execute strategies to increase sales, revenue, and profitability.Key Responsibilities:Financial Management:<ul><li>Develop, monitor, and manage budgets, ensuring efficient allocation of resources to maximize profitability.</li><li>Oversee costing and pricing strategies for food and beverages to maintain competitive and profitable margins.</li><li>Generate detailed financial reports on operational performance, sales, and expenses, presenting actionable insights to senior management.</li><li>Conduct regular reviews of financial performance, identifying areas for cost savings and revenue growth.</li></ul>Operational Excellence:<ul><li>Oversee daily operations across all F&amp;B outlets, ensuring consistency in quality, service, and guest satisfaction.</li><li>Implement and optimize operational processes to improve efficiency and minimize waste.</li><li>Ensure all venues adhere to local health and safety regulations and maintain high standards of cleanliness and hygiene.</li></ul>Menu Development &amp; Vendor Relations:<ul><li>Collaborate with chefs and beverage teams to refine menus and introduce innovative concepts.</li><li>Negotiate with suppliers to ensure cost-effective sourcing of quality ingredients and beverages.</li><li>Monitor inventory levels and implement controls to reduce waste and prevent shortages.</li></ul>Team Leadership &amp; Development:<ul><li>Recruit, train, and mentor staff, building a high-performing and motivated team.</li><li>Conduct regular performance evaluations, providing feedback and development opportunities for team members.</li><li>Foster a positive and collaborative work environment that prioritizes excellent service and teamwork.</li></ul>Guest Engagement &amp; Satisfaction:<ul><li>Regularly engage with guests to understand their preferences and address any concerns or complaints.</li><li>Work with marketing and promotional teams to drive traffic through special events, seasonal promotions, and customer loyalty initiatives.</li></ul>Strategic Planning:<ul><li>Analyze industry trends and competitor performance to develop strategies that enhance brand positioning and market share.</li><li>Identify opportunities for growth, including new service offerings or venue expansions.</li></ul>Qualifications:<ul><li>Experience:</li><li>A minimum of 7-8 years of experience in F&amp;B operations, with at least 3-4 years in a management role.</li><li>Proven experience as F&amp;B Manager managing multiple outlets, including caf&eacute;s, casual dining, and fine dining restaurants.</li><li>Strong sales-driven mindset with a track record of achieving revenue targets.</li><li>Proven expertise in financial aspects, including budgeting, costing, and reporting, is mandatory.</li><li>Skills and Attributes:</li><li>Strong analytical and problem-solving skills with the ability to make data-driven decisions.</li><li>Exceptional leadership and interpersonal skills to manage diverse teams and build positive relationships.</li><li>Ability to multitask and adapt to a fast-paced, dynamic environment.</li><li>Knowledge of industry trends and best practices in F&amp;B management.</li></ul>APPLY BY THIS LINK -https://docs.google.com/forms/d/e/1FAIpQLSeD9EodeJpVqEhQP8pdjmBbyqit_Q9LbuL8bILEq0ySQh3sgw/viewform?usp=sf_linkOR at talha@rikaz.omJob Type: Full-time

Food & Beverage (F&B) Operations Manager - Cafe, Fine Dining, Restaurants

Job Summary: We are looking for an experienced Food &amp; Beverages Manager to lead and manage multiple caf&eacute;s, restaurants, and fine dining outlets. The role focuses on driving sales, enhancing guest experience, and ensuring operational excellence across all food and beverage operations.Key Responsibilities:<ul><li>Oversee daily operations of all food and beverage outlets, including caf&eacute;s, casual dining, and fine dining restaurants.</li><li>Develop and execute strategies to increase sales, revenue, and profitability.</li><li>Lead, coach, and mentor a team of outlet managers, supervisors, and staff to achieve performance targets.</li><li>Collaborate with culinary teams on menu development, seasonal offerings, and promotions to drive customer engagement and sales.</li><li>Monitor budgets, control costs, and optimize financial performance of all outlets.</li><li>Implement operational standards, policies, and procedures to ensure consistent quality and service.</li><li>Drive marketing campaigns, loyalty programs, and promotional events to attract new customers and retain existing ones.</li><li>Analyze performance metrics, sales data, and customer feedback to make informed decisions for improvement.</li><li>Ensure compliance with health, safety, and hygiene standards across all outlets.</li><li>Handle guest complaints efficiently and maintain high levels of customer satisfaction.</li></ul>Requirements:<ul><li>Proven experience as F&amp;B Manager managing multiple outlets, including caf&eacute;s, casual dining, and fine dining restaurants.</li><li>Strong sales-driven mindset with a track record of achieving revenue targets.</li><li>Excellent leadership, team management, and communication skills.</li><li>Knowledge of budgeting, cost control, and profit optimization.</li><li>Ability to analyze data, interpret trends, and implement improvement plans.</li><li>Degree in Hospitality Management, Business Administration, or related field preferred.</li></ul>Or Apply at Talha@rikaz.omJob Type: Full-time

Food & Beverages Manager

Job Title: Marketing SpecialistIndustry: Restaurants &amp; Hotels / HospitalityJob PurposeThe Marketing Specialist will be responsible for planning and executing marketing activities to increase brand awareness, customer footfall, and sales for restaurants and hotel operations.Key Responsibilities<ul><li>Plan and execute marketing campaigns for restaurants and hotel services</li><li>Manage digital marketing activities (social media, online promotions, basic ads)</li><li>Coordinate with operations and sales teams for promotions and events</li><li>Develop seasonal offers, menus, and promotional materials</li><li>Handle branding and communication across all marketing channels</li><li>Work with designers, agencies, and vendors for marketing materials</li><li>Monitor and analyze campaign performance and customer response</li><li>Support new outlet openings, events, and special promotions</li><li>Maintain relationships with media, influencers, and partners</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Marketing, Business, or related field</li><li>2&ndash;5 years of marketing experience in restaurants, hotels, or hospitality</li><li>Strong understanding of hospitality marketing and customer behavior</li><li>Experience in digital and social media marketing</li><li>Basic knowledge of branding, promotions, and events</li><li>Good communication and coordination skills</li><li>Ability to work in a fast-paced hospitality environment</li></ul>1️ Brand &amp; Experience Development<ul><li>Lead the development of Sandhills&rsquo; brand identity and customer experience both inside and outside the caf&eacute;.</li><li>Ensure brand consistency across the menu, service, content, and promotions.</li><li>Innovate new concepts and experiences that increase customer loyalty.</li></ul>2️ Marketing &amp; Content Creation<ul><li>Oversee digital marketing (Instagram / TikTok).</li><li>Create trends and creative campaigns aligned with the caf&eacute;&rsquo;s brand identity.</li><li>Collaborate with photographers and content creators.</li><li>Plan monthly content and campaigns.</li></ul>3️ Menu Development<ul><li>Collaborate with the chef to develop and update the menu.</li><li>Innovate seasonal and limited-edition products.</li><li>Analyze item performance and suggest improvements to increase profitability.</li><li>Monitor market trends and local tastes.</li></ul>4️ Growth &amp; Sales<ul><li>Propose initiatives to increase average bill value and visit frequency.</li><li>Design promotions and experiences to boost traffic during slow periods.</li><li>Support the launch of new products or concepts.</li></ul>5️ Analysis &amp; Improvement<ul><li>Analyze the performance of campaigns, content, and sales.</li><li>Measure customer satisfaction and experience.</li><li>Provide regular reports to management with actionable recommendations.</li></ul>⸻Key Performance Indicators (KPIs) &ndash;<ul><li>Sales growth linked to campaigns and promotions.</li><li>Growth in engagement and reach on social media.</li><li>Success of new products.</li><li>Improvement in customer experience and repeat visits.</li></ul>Preferred Skills<ul><li>Experience with F&amp;B promotions and hotel packages</li><li>Knowledge of local market trends</li><li>Basic skills in content creation and campaign analysis</li><li>Ability to manage multiple outlets or brands</li></ul>Also Apply at - Talha@rikaz.omJob Type: Full-time

Marketing Specialist ( Restaurants, Hotels Background )

Minor Hotels

<div>
 
 Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
 
 
 
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 KEY DUTIES AND RESPONSIBILITIES
 
 
 
 
 
 Please note that this is not an exhaustive list. Cluster Graphic Designers are expected to continually find ways to improve creative output and support the cluster&rsquo;s business goals. Key responsibilities include:
 
 
 
 <ul>
 <li>
 Develop high-quality, brand-aligned creative assets for all cluster properties, including
 
 print, digital, social media, and operational materials
 
 .
 </li>
 <li>
 Demonstrate excellent proficiency in
 
 Adobe Photoshop CC, Illustrator CC, InDesign CC
 
 , and other design software; developing skills in
 
 HTML/Dreamweaver
 
 and
 
 Adobe Premiere Pro
 
 for video editing.
 </li>
 <li>
 Translate cluster-wide marketing strategy and brand positioning into visually compelling creative work.
 </li>
 <li>
 Maintain up-to-date knowledge of hotel products, services, rates, competitor activity, and industry trends.
 </li>
 <li>
 Track and manage creative projects using organized systems to ensure deadlines, productivity, and quality standards are met.
 </li>
 <li>
 Ensure design briefs are complete, accurate, and adhere to
 
 graphic design SOPs
 
 , avoiding wasted resources and time.
 </li>
 <li>
 Support Cluster Marketing Leader in regional events, campaigns, and on-property creative projects.
 </li>
 <li>
 Maintain, improve, and organize cluster-wide image and media libraries, including photography, video, and digital assets.
 </li>
 <li>
 Provide photography and creative support for property promotions, internal events, and guest experiences.
 </li>
 <li>
 Maintain stock photography library and ensure all usage rights are correctly documented.
 </li>
 <li>
 Maintain printer and translation provider databases; assess performance and update quarterly.
 </li>
 <li>
 Support cluster social media initiatives with high-quality, brand-consistent visuals.
 </li>
 <li>
 Assist in the creation of email campaigns, web banners, and other digital materials.
 </li>
 <li>
 Coordinate translations and follow-up with procurement for print deliveries.
 </li>
 <li>
 Conduct quality checks on all materials and maintain a reference archive.
 </li>
 <li>
 Ensure all digital artwork is systematically stored and backed up regularly.
 </li>
 <li>
 Collaborate with operational teams (F&amp;B, Spa, etc.) to ensure creative materials meet business needs.
 </li>
 <li>
 Actively participate in client familiarization trips, events, and activations as needed.
 </li>
 <li>
 Maintain accurate departmental records, including briefs, reports, and supplier communications.
 </li>
 <li>
 Take ownership of personal development in creative software, photography, videography, and social media.
 </li>
 <li>
 Apply cost-conscious solutions while maintaining luxury brand quality.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Batchelor's Degree
 
 
 
 
 
 
 Additional Information
 
 
 
 
 
 WHY THIS JOB EXISTS &ndash; Cluster Graphic Designer
 
 
 
 
 
 To serve the needs of the business, our guests, and our colleagues by managing and coordinating all
 
 creative design and visual branding
 
 for the
 
 Anantara Al Jabal Al Akhdar Resort
 
 , and
 
 Tivoli La Vie Muscat Hotel &amp; Residences
 
 .
 
 
 
 
 This includes developing and executing visually engaging marketing creatives across all properties, ensuring brand consistency and adherence to corporate visual identity standards. The role encompasses the creation of print, digital, social media, and operational design materials, and maintaining relationships with media houses, translation providers, and printing companies.
 
 
 
 
 The position ensures that the cluster&rsquo;s resorts consistently deliver a high-quality, visually cohesive brand experience across all guest touchpoints. The role has a unique opportunity to drive the application of bilingual (English/Arabic) design standards while supporting luxury positioning across all properties.
 
 
 
 
 Additional responsibilities may be assigned by the
 
 Cluster Director of Marketing &amp; Communications
 
 .
 
 
 
 
 At Minor Hotels, we are proud to represent our hotels and our country to guests from all over the world. We treat our guests and colleagues with respect and work together to deliver the highest quality of service.
 
 
 
</div>

Cluster Graphic Designer

Al Toobi New Enterprises

Education &amp; Experience&middot; Bachelor's degree in Marketing, Business Administration, or any related field.&middot; 5+ years of proven experience in marketing leadership, preferably in retail, hospitality, or F&amp;B.&middot; Strong expertise in brand management, digital marketing, and campaign strategy.&middot; Experience in organizing and coordinating company eventsRequired Skills:&middot; Ability to work in a fast-paced environment and support cross-functional teams.&middot; Strong organizational, creative, and communication skills.&middot; Excellent leadership, communication, and project management skills.&middot; Ability to analyze market trends and consumer insights to drive business growth.&middot; Skilled in developing and implementing promotional strategies.&middot; Proficiency in Microsoft Office and marketing software.&middot; Strong communication, organizational and multitasking skills.&middot; Strong knowledge of marketing principles and techniques.&middot; In-depth understanding of social media and web analytics.&middot; Strong ability to understand customer needs and preferences.&middot; Excellent interpersonal skills and ability to work effectively in a team.&middot; Creative, imaginative and critical thinking skills.II. DUTIES &amp; RESPONSIBILITIES Develop and implement marketing strategies to grow business and evaluate effectiveness using Marketing standard metrics.Develop a marketing plan covering monthly, quarterly, and annual activities and provide report to ensure that set marketing plan/strategies objectives are met.Develop and implement a plan to improve and update all company's brand guidelines that will enhance brand recognition.<ul><li>Conduct market research and analyze industry trends to identify opportunities for revenue growth, product offerings, and increased sales.</li><li>Manage and improve brand recognition and engagement by planning, developing, and executing integrated multi-channel marketing campaigns across ATL, BTL, OOH, and digital/social media platforms to effectively promote the company&rsquo;s products and services.</li><li>Ensure the success of marketing campaigns by effectively managing communications with stakeholders, internal teams, and external customers.</li><li>Oversee the Marketing Team in managing all current and future social media accounts in accordance with the approved policies and standards on social media.</li><li>Oversee the Marketing Team in managing company's digital communication channels, including WhatsApp, email, and telephone, and responding to customer queries and concerns.</li><li>Lead, supervise, and support the Marketing Team across all brands to ensure effective execution of marketing initiatives.</li><li>Manage Google Business Profile for all brands and utilize its features to enhance brand visibility and effectively promote products through strategic profile management.</li><li>Lead the development and improvement of all company websites (including all brands and corporate websites) in collaboration with web developers and designers.</li><li>Implement effective SEO strategies to enhance Google search presence and improve keyword rankings.</li><li>Increase online visibility for all brands by managing and optimizing A, B, C listings across search engines and digital platforms.</li><li>Manage online delivery platforms for all brands to ensure accuracy and efficiency.</li><li>Monitor sales performance to ensure that marketing strategies are contributing to revenue growth.</li><li>Identify and implement new marketing channels to expand the reach and impact of marketing campaigns.</li><li>Develop, implement, and continuously improve policies, SOPs, forms and necessary documents for Marketing activities to enhance efficiency and effectiveness of marketing operations.</li><li>Develop and implement marketing manuals to support franchising operations.</li><li>Develop and implement clear menu and signboard guidelines to maintain consistency and brand alignment.</li><li>Plan and execute menu launches, including LTOs, in collaboration with relevant departments.</li><li>Monitor customer satisfaction through reviews and surveys, with a focus on continuous improvement.</li><li>Represent the business at events and serve as spokesperson.</li><li>Manage expenses in coordination with management by developing an annual marketing budget, cutting unnecessary costs, and cutting unnecessary expenses.</li><li>Manage press and handle public relations strategies for the company.</li><li>Strengthen and enhance the brand&rsquo;s image and reputation through consistent messaging, strategic content management, creative collaboration across all media, and partnerships with social media influencers.</li><li>Manage customer complaints and coordinate with relevant departments to resolve issues in line with approved policies and procedures.</li><li>Manage the marketing side of the delivery partners (e.g., Talabat, TM Done, etc.) and coordinate with other departments (Accounts and Operations) as well as addressing customer complaints and concerns.</li><li>Prepare marketing reports (weekly, monthly, annual) for all marketing activities, including customer complaints and suggest contingency plans if necessary.</li><li>Perform any other duties assigned by the management.</li></ul>نوع الوظيفة: دوام كامل

Marketing Manager

Explore 403+ Director of f b operations in Muscat Oman this January. Find roles across top companies and apply now to boost your career.