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director of group & events Jobs in Muscat

director of group & events

sales manager - groups & events Jobs in Muscat

sales manager - groups & events

director of group sales

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25143062
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 Al Bustan Palace a Ritz-Carlton Hotel, PO Box 1998, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Functions as the leader of the property&rsquo;s group sales effort for properties with a significant number of events over 300 peak rooms. Manages the property's reactive and proactive group sales efforts. Shares responsibility for achieving group revenue goals, guest and associate satisfaction. Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process. Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property&rsquo;s sales objectives. Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 
 Required:
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 
 Preferred:
 
 
 
 <ul>
 <li>
 4 year college degree.
 </li>
 <li>
 Demonstrated skills in supervising a team.
 </li>
 <li>
 Group sales experience.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Sales Activities
 
 
 
 <ul>
 <li>
 Functions as the leader of the property&rsquo;s group sales effort for properties with a significant number of events over 300 peak rooms.
 </li>
 <li>
 Solicits, books and develops local group business.
 </li>
 <li>
 Recommends booking goals for sales team members.
 </li>
 <li>
 Develops and manages group sales revenue and operation budgets, and provides forecasting reports.
 </li>
 <li>
 Works with management team to create and implement a group sales/marketing plan addressing revenue, customers and market.
 </li>
 <li>
 Assists with selling, implementation and follow-through of group sales promotions.
 </li>
 <li>
 Executes and supports Marriott&rsquo;s Customer Service Standards and hotel&rsquo;s Brand Standards.
 </li>
 <li>
 Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
 </li>
 <li>
 Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
 </li>
 <li>
 Coordinates and deploys group sales resources on-property to monitor the pull-through and sustainment of sales strategies and selling solutions.
 </li>
 <li>
 Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
 </li>
 <li>
 Manages the property's reactive and proactive group sales efforts.
 </li>
 <li>
 Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
 </li>
 <li>
 Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
 </li>
 <li>
 Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process.
 </li>
 <li>
 Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events.
 </li>
 <li>
 Performs other duties, as assigned, to meet business needs.
 
 
 </li>
 </ul>
 
 Building Successful Relationships
 
 
 
 <ul>
 <li>
 Works collaboratively with off-property sales channels (e.g., Group Sales with the Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative.
 </li>
 <li>
 Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ,maintain guest satisfaction.
 </li>
 <li>
 Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
 </li>
 <li>
 Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
 </li>
 <li>
 Gains understanding of the hotel&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
 </li>
 <li>
 Develops a close working relationship with operations to execute strategies at the hotel level.
 
 
 </li>
 </ul>
 
 Leadership
 
 
 
 <ul>
 <li>
 Manages and directs the on-property group sales effort to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market and implementing effective sales deployment strategies to grow market share.
 </li>
 <li>
 Works with the Director of Sales and Marketing to establish understanding of sales strategy and effective implementation of this strategy for the hotel.
 </li>
 <li>
 Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.
 </li>
 <li>
 Creates effective structures, processes, jobs and performance management systems are in place.
 </li>
 <li>
 Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), align performance and rewards, addresses performance issues and holds staff accountable for successful results.
 </li>
 <li>
 Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
 </li>
 <li>
 Keeps an active list of the competition&rsquo;s best sales people and executes a recruitment and acquisition plan with HR.
 </li>
 <li>
 Supports tools and training resources to educate sales associates on winning catering solutions.
 </li>
 <li>
 Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales &amp; marketing talent; works with HR to anticipate future talent needs based on business growth plans.
 </li>
 <li>
 Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.
 </li>
 <li>
 Transfers functional knowledge and develops group sales skills of other discipline managers.
 </li>
 <li>
 Shares responsibility for achieving group revenue goals, guest and associate satisfaction.
 </li>
 <li>
 Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property&rsquo;s sales objectives.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Director of Group & Events

<div>Additional Information 
Job Number25143062 
Job CategorySales &amp; Marketing 
LocationAl Bustan Palace a Ritz-Carlton Hotel, PO Box 1998, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Functions as the leader of the property&rsquo;s group sales effort for properties with a significant number of events over 300 peak rooms. Manages the property's reactive and proactive group sales efforts. Shares responsibility for achieving group revenue goals, guest and associate satisfaction. Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process. Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property&rsquo;s sales objectives. Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events. 
CANDIDATE PROFILE 
Education and Experience 
Required:
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</li></ul> 
Preferred:
<ul><li>4 year college degree.</li></ul>
<ul><li>Demonstrated skills in supervising a team.</li></ul>
<ul><li>Group sales experience.</li></ul> 
CORE WORK ACTIVITIES 
Managing Sales Activities
<ul><li>Functions as the leader of the property&rsquo;s group sales effort for properties with a significant number of events over 300 peak rooms.</li></ul>
<ul><li>Solicits, books and develops local group business.</li></ul>
<ul><li>Recommends booking goals for sales team members.</li></ul>
<ul><li>Develops and manages group sales revenue and operation budgets, and provides forecasting reports.</li></ul>
<ul><li>Works with management team to create and implement a group sales/marketing plan addressing revenue, customers and market.</li></ul>
<ul><li>Assists with selling, implementation and follow-through of group sales promotions.</li></ul>
<ul><li>Executes and supports Marriott&rsquo;s Customer Service Standards and hotel&rsquo;s Brand Standards.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul>
<ul><li>Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).</li></ul>
<ul><li>Coordinates and deploys group sales resources on-property to monitor the pull-through and sustainment of sales strategies and selling solutions.</li></ul>
<ul><li>Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.</li></ul>
<ul><li>Manages the property's reactive and proactive group sales efforts.</li></ul>
<ul><li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li></ul>
<ul><li>Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.</li></ul>
<ul><li>Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process.</li></ul>
<ul><li>Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events.</li></ul>
<ul><li>Performs other duties, as assigned, to meet business needs.</li></ul> 

Building Successful Relationships
<ul><li>Works collaboratively with off-property sales channels (e.g., Group Sales with the Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative.</li></ul>
<ul><li>Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ,maintain guest satisfaction.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.</li></ul>
<ul><li>Gains understanding of the hotel&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul>
<ul><li>Develops a close working relationship with operations to execute strategies at the hotel level.</li></ul> 
Leadership
<ul><li>Manages and directs the on-property group sales effort to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market and implementing effective sales deployment strategies to grow market share.</li></ul>
<ul><li>Works with the Director of Sales and Marketing to establish understanding of sales strategy and effective implementation of this strategy for the hotel.</li></ul>
<ul><li>Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.</li></ul>
<ul><li>Creates effective structures, processes, jobs and performance management systems are in place.</li></ul>
<ul><li>Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), align performance and rewards, addresses performance issues and holds staff accountable for successful results.</li></ul>
<ul><li>Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.</li></ul>
<ul><li>Keeps an active list of the competition&rsquo;s best sales people and executes a recruitment and acquisition plan with HR.</li></ul>
<ul><li>Supports tools and training resources to educate sales associates on winning catering solutions.</li></ul>
<ul><li>Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales &amp; marketing talent; works with HR to anticipate future talent needs based on business growth plans.</li></ul>
<ul><li>Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.</li></ul>
<ul><li>Transfers functional knowledge and develops group sales skills of other discipline managers.</li></ul>
<ul><li>Shares responsibility for achieving group revenue goals, guest and associate satisfaction.</li></ul>
<ul><li>Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property&rsquo;s sales objectives.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Mandarin Oriental

<div>
 
 Mandarin Oriental Muscat
 
 is looking for a
 
 Sales Manager - Groups &amp; Events
 
 
 
 to join our
 
 Sales and Marketing
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 We are seeking a dynamic and results-driven Group&amp; Events Sales Manager to lead proactive sales efforts across Oman and UAE. The ideal candidate will be responsible for developing and managing key Local Corporate and International Accounts, handling Group and Event Sales, and managing all opportunities through platforms such as CVENT, Lanyon, and RFP management.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Drive proactive sales for group bookings and events
 </li>
 <li>
 Develop and manage a portfolio of local and regional corporate accounts.
 </li>
 <li>
 Generate new business opportunities and maintain existing relationships through regular sales calls, meetings, and presentations.
 </li>
 <li>
 Manage group inquiries from quotation to contract execution, ensuring smooth transition to the operations team.
 </li>
 <li>
 Help to coordinate MICE business using tools such as CVENT, Lanyon, and RFP platforms.
 </li>
 <li>
 Establish strong relationships with international embassies, consulates, and government institutions for group and event-related opportunities.
 </li>
 <li>
 Collaborate with other departments to ensure client satisfaction and successful event execution.
 </li>
 <li>
 Track and report on sales performance metrics and forecasts.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven experience in group sales and corporate account management within the UAE hospitality or events sector.
 </li>
 <li>
 Strong knowledge corporate &amp; groups and events market.
 </li>
 <li>
 Hands-on experience with MICE business and RFP platforms such as CVENT and Lanyon.
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills.
 </li>
 <li>
 Ability to work independently and proactively generates leads and close deals.
 </li>
 <li>
 Fluency in English is required; additional languages are a plus.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>

Sales Manager - Groups & Events

Mandarin Oriental Hotel Group

<div>Sales Manager - Groups &amp; Events

Mandarin Oriental Muscat is looking for a Sales Manager - Groups &amp; Events

to join our Sales and Marketing team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.

We are seeking a dynamic and results-driven Group&amp; Events Sales Manager to lead proactive sales efforts across Oman and UAE. The ideal candidate will be responsible for developing and managing key Local Corporate and International Accounts, handling Group and Event Sales, and managing all opportunities through platforms such as CVENT, Lanyon, and RFP management.

Key Responsibilities:
<ul>
<li>Drive proactive sales for group bookings and events</li>
<li>Develop and manage a portfolio of local and regional corporate accounts.</li>
<li>Generate new business opportunities and maintain existing relationships through regular sales calls, meetings, and presentations.</li>
<li>Manage group inquiries from quotation to contract execution, ensuring smooth transition to the operations team.</li>
<li>Help to coordinate MICE business using tools such as CVENT, Lanyon, and RFP platforms.</li>
<li>Establish strong relationships with international embassies, consulates, and government institutions for group and event-related opportunities.</li>
<li>Collaborate with other departments to ensure client satisfaction and successful event execution.</li>
<li>Track and report on sales performance metrics and forecasts.</li>
</ul>
Requirements:
<ul>
<li>Proven experience in group sales and corporate account management within the UAE hospitality or events sector.</li>
<li>Strong knowledge corporate &amp; groups and events market.</li>
<li>Hands-on experience with MICE business and RFP platforms such as CVENT and Lanyon.</li>
<li>Excellent communication, negotiation, and presentation skills.</li>
<li>Ability to work independently and proactively generates leads and close deals.</li>
<li>Fluency in English is required; additional languages are a plus.</li>
</ul>
Our commitment to you
<ul>
<li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25143062
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 Al Bustan Palace a Ritz-Carlton Hotel, PO Box 1998, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Na Marriott International, n&oacute;s nos dedicamos para sermos um empregador que oferece oportunidades iguais, que acolhe todas as pessoas e que fornece acesso a oportunidades. N&oacute;s promovemos ativamente um ambiente em que o hist&oacute;rico &uacute;nico de nossos associados &eacute; celebrado e valorizado. Nossa maior for&ccedil;a est&aacute; na mistura rica de cultura, talento e experi&ecirc;ncia de nossos associados. Estamos comprometidos com um ambiente em que n&atilde;o haja discrimina&ccedil;&atilde;o ou preconceitos em rela&ccedil;&atilde;o a caracter&iacute;sticas protegidas, incluindo defici&ecirc;ncia, status de veterano ou qualquer outra caracter&iacute;stica protegida por lei.
 
 
 
 Com mais de 100 hot&eacute;is premiados pelo mundo, o Ritz-Carlton Ladies and Gentlemen cria experi&ecirc;ncias excepcionais que acompanham os h&oacute;spedes muito ap&oacute;s a estadia. Atraindo os melhores profissionais de hotelaria do mundo, que selecionam mem&oacute;rias duradouras, acreditamos que todo mundo alcan&ccedil;a o sucesso quando tem a possibilidade de exercer criatividade, gentileza e compaix&atilde;o.
 
 
 Todos os dias, estabelecemos o padr&atilde;o para um servi&ccedil;o de luxo especial prestado em todo o mundo, nos orgulhando de proporcionar excel&ecirc;ncia nos cuidados e no conforto de nossos h&oacute;spedes.
 
 
 Seu papel ser&aacute; o de assegurar que os &ldquo;padr&otilde;es ouro&rdquo; do The Ritz-Carlton sejam atendidos com a maior eleg&acirc;ncia e cuidado todos os dias. Estes padr&otilde;es s&atilde;o a base do The Ritz-Carlton e nos orientam a melhorar a cada dia. Eles servem como funda&ccedil;&atilde;o, e nossa cren&ccedil;a na cultura interna que leva ao sucesso que rendeu a reputa&ccedil;&atilde;o do The Ritz Carlton como l&iacute;der global em hotelaria de luxo. Como parte do nosso time, voc&ecirc; aprender&aacute; e demonstrar&aacute; estes padr&otilde;es ouro, que incluem nossa promessa para com os funcion&aacute;rios, nossa cren&ccedil;a fundamental e nosso valores de atendimento. Nossa promessa para voc&ecirc; &eacute; que oferecemos a chance de ter orgulho do seu trabalho e de quem trabalha com voc&ecirc;.
 
 
 Ao entrar para o The Ritz-Carlton, voc&ecirc; se junta a um portf&oacute;lio de marcas da Marriott International.
 
 Esteja
 
 onde pode realizar seu melhor trabalho,
 
 agir
 
 conforme seu prop&oacute;sito,
 
 fazer parte
 
 de uma incr&iacute;vel equipe global e
 
 se tornar
 
 a melhor vers&atilde;o de quem voc&ecirc; &eacute;.
</div>

Dir-Group Sales

Renaissance Corporate Services

Shangri-La Barr Al Jissah Muscat, Sultanate of Oman
 
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
Sales Executive (Russian Speaking)
 
The Sales Executive (Russian Speaking) is responsible for driving sales and revenue growth from the Russian-speaking market segment. This role focuses on developing strong relationships with Russian-speaking clients, travel agents, and corporate partners, ensuring seamless communication and exceptional service. The incumbent will work closely with the Sales & Marketing team and other operational departments to maximize market share, achieve revenue targets, and position Shangri-La as the preferred choice for leisure and business travelers.
 
Key Responsibilities
 
Sales & Business Development
 
Proactively source new business from the Russian-speaking leisure, corporate, and MICE segments.
 Conduct sales calls, client visits, and participate in trade shows and roadshows targeting Russian-speaking markets.
 Prepare proposals, quotations, and contracts in Russian and English to meet client requirements.
 Identify opportunities to upsell rooms, suites, and F&B packages to maximize revenue.
 
Client Relationship Management
 
Build and maintain strong relationships with Russian-speaking clients, tour operators, and travel agencies.
 Conduct site inspections and FAM trips for potential clients from the Russian market.
 Ensure all communication and service delivery are culturally adapted and language-appropriate.
 Provide post-stay follow-ups to maintain loyalty and secure repeat business.
 
Market Intelligence & Reporting
 
Monitor competitor activities and market trends in the Russian-speaking market.
 Share regular market updates and business intelligence with the Director of Sales & Marketing.
 Maintain accurate records of accounts, leads, and activities in the CRM system.
 Prepare weekly and monthly reports on performance, pipeline, and conversion rates.
 
Event & Group Coordination
 
Support Russian-speaking groups and events, ensuring smooth communication between clients and operational teams.
 Translate and clarify client requirements for Banqueting, Rooms, and F&B teams.
 Attend pre-conference and post-event meetings when required to ensure guest satisfaction.
 
Financial Accountability
 
Achieve assigned sales and revenue targets from the Russian-speaking segment.
 Ensure pricing and contract negotiations meet profitability guidelines.
 Track account production and contribution to overall hotel revenue.
 
Teamwork & Collaboration
 
Work closely with Reservations, Front Office, and Guest Relations to ensure seamless handling of Russian-speaking guests.
 Collaborate with Marketing to design campaigns, brochures, and online content tailored for Russian markets.
 Support cross-department initiatives to enhance service for Russian-speaking guests.
 
Key Competencies
 
Native or fluent proficiency in Russian (spoken and written) and strong command of English.
 Proven sales experience in hospitality, preferably in leisure or corporate markets.
 Strong communication and negotiation skills with cultural sensitivity.
 Ability to manage multiple accounts and projects simultaneously.
 Proficiency in Microsoft Office and CRM/sales systems.

Sales Executive (Russian Speaking) (173307)

Shangri-La Barr Al Jissah Muscat, Sultanate of Oman
 
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
Sales Executive (Local Corporate Accounts & Government)
 
The Sales Executive (Local Corporate Accounts & Government) is responsible for developing and maintaining strong relationships with local corporate clients, government entities, and semi-government institutions. This role focuses on maximizing revenue from room sales, meetings, conferences, and banqueting business while ensuring seamless service delivery. The incumbent will actively engage with key stakeholders, negotiate contracts, and collaborate with internal departments to achieve sales targets and strengthen Shangri-La’s position as the preferred partner for local business and government hospitality needs.
 
Key Responsibilities
 
Sales & Business Development
 
Actively source and secure business from local corporate accounts and government organizations.
 Conduct regular sales calls, client visits, and networking activities to maintain strong visibility in the market.
 Prepare and present proposals, contracts, and rate agreements that align with business requirements and profitability goals.
 Identify and develop new opportunities to increase market share in the government and corporate segments.
 
Client Relationship Management
 
Build long-term partnerships with decision-makers in ministries, government offices, and corporate companies.
 Provide personalized service and act as the main point of contact for assigned accounts.
 Organize site inspections, familiarization visits, and corporate hospitality events to showcase hotel facilities.
 Ensure professional follow-up and service recovery to secure repeat and referral business.
 
Market Intelligence & Reporting
 
Monitor competitor activities, government policies, and business trends that may affect demand.
 Provide regular updates and recommendations to the Director of Sales & Marketing on account performance and opportunities.
 Maintain accurate records of all sales activities and client communications in the CRM system.
 Prepare weekly and monthly sales reports highlighting pipeline status and conversion ratios.
 
Contracting & Negotiations
 
Negotiate local corporate and government rate agreements within company guidelines.
 Ensure contracts are accurate, up-to-date, and aligned with budgeted revenue goals.
 Monitor account performance and ensure production commitments are achieved.
 
Event & Group Coordination
 
Work closely with Groups & Events and F&B teams to coordinate corporate and government meetings, banquets, and conferences.
 Attend pre-event meetings to ensure client expectations are clearly communicated to operations.
 Support execution and follow-up for large-scale government and corporate functions.
 
Financial Accountability
 
Achieve and exceed assigned revenue targets from local corporate and government accounts.
 Optimize account contribution by increasing room nights, banquet covers, and F&B spend.
 Monitor outstanding payments and support Finance in timely collection.
 
Teamwork & Collaboration
 
Collaborate with Marketing to create targeted campaigns and promotions for corporate and government sectors.
 Coordinate with Reservations and Front Office to ensure smooth booking processes and guest handling.
 Support cross-departmental initiatives to strengthen overall guest satisfaction.
 
Key Competencies
 
Proven sales experience in hospitality, preferably with focus on corporate and government segments.
 Strong networking and relationship-building skills with local business communities.
 Excellent communication, negotiation, and presentation abilities.
 Cultural awareness and knowledge of government protocols and procedures.
 Proficiency in Microsoft Office, CRM, and hotel sales systems.

Sales Executive (Local Corporate Accounts & Government) (173308)

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Sales Executive (Russian Speaking) (173307)

Sales Executive (Local Corporate Accounts & Government) (173308)