country operations manager Jobs in Istanbul Jobs In Istanbul Turkey

country operations manager

director of marketing & communications Jobs in Istanbul Jobs In Istanbul Turkey

director of marketing & communications

operations assistant Jobs in Istanbul Jobs In Istanbul Turkey

operations assistant

assistant cd operations manager Jobs in Istanbul Jobs In Istanbul Turkey

assistant cd operations manager

director of engineering Jobs in Istanbul Jobs In Istanbul Turkey

director of engineering

director of operations

Howden Turkey

<div>
 <p>
  Howden is a leading global independent insurance broker, made up of talented and passionate individuals pushing the boundaries of the insurance industry. With over 18,000 employees across more than 100 countries, we combine our strengths every day to develop innovative solutions and shape the future of the sector.
 </p>
 <p>
  At Howden, we offer more than just a job&mdash;we provide an environment where everyone can grow, share ideas, and truly make a difference. If you&rsquo;d like to be part of this vision, we look forward to meeting you.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Purpose of the Role:
  </strong>
 </p>
 <p>
  The Director of Operations is responsible for overseeing and optimizing all operational processes within the insurance brokerage firm. This role ensures operational efficiency, regulatory compliance, and high levels of client satisfaction, while aligning with the company&rsquo;s strategic goals.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Operational Strategy:
   </strong>
   Develop and implement global and local operational strategies aligned with corporate objectives.
  </li>
  <li>
   <strong>
    Process Optimization:
   </strong>
   Analyze, streamline, and digitize operational workflows to enhance efficiency and service quality.
  </li>
  <li>
   <strong>
    Department Oversight:
   </strong>
   Lead and coordinate cross-functional teams including policy administration, customer service and IT
  </li>
  <li>
   <strong>
    Performance Management:
   </strong>
   Define, monitor, and report on key performance indicators (KPIs) to ensure operational excellence.
  </li>
  <li>
   <strong>
    Compliance &amp; Risk:
   </strong>
   Ensure adherence to local and international insurance regulations and manage operational risks.
  </li>
  <li>
   <strong>
    Technology &amp; Innovation:
   </strong>
   Drive the adoption of technology solutions to improve operational capabilities and customer experience.
  </li>
  <li>
   <strong>
    Client Experience:
   </strong>
   Design and implement processes that enhance client satisfaction and service delivery.
  </li>
  <li>
   <strong>
    Budget Management:
   </strong>
   Develop and manage the operations budget, ensuring cost efficiency and resource optimization.
  </li>
  <li>
   <strong>
    Team Leadership:
   </strong>
   Lead, mentor, and develop the operations team to foster a high-performance culture.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Experience:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Insurance, Engineering, or a related field.
  </li>
  <li>
   Having IT software development background is a must.
  </li>
  <li>
   Strong in strategic planning, process optimization, productivity improvement, and change management
  </li>
  <li>
   Minimum 8&ndash;10 years of experience in the related position. Insurance sector experience is a plus
  </li>
  <li>
   At least 5 years of leadership experience in operations management.
  </li>
  <li>
   Experience in international or regional operations is highly desirable.
  </li>
  <li>
   Fluent in English; additional languages are a plus.
  </li>
  <li>
   Strong analytical, problem-solving, and decision-making skills.
  </li>
  <li>
   Proven track record in change management and digital transformation initiatives.
  </li>
 </ul>
 <p>
 </p>
</div>


Director of Operations

Nusr-Et

<div>
 <p>
  <strong>
   Who are we?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We as Nusr-Et, are a culinary empire that crafted the art of dining with its unique blend of exquisite flavors and theatrical presentation. Renowned for its mastery of fine cuts, Nusr-Et has captivated the taste buds of discerning diners worldwide.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Nusr-Et boasts an extensive international presence, with around 30 restaurants strategically located in prominent cities across the globe, including Milan, New York, London, Dubai, Istanbul, and Miami. The culinary prowess of Nusr-Et is underscored by making each dining experience a celebration of taste and texture.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Nusr-Et reflects a commitment and dedication to excellence. But this is what meets the eye. Do you want to know what goes on behind the scenes in creating such unforgettable culinary journeys? If your answer is yes, then get ready to get a taste of the fine dining world at Nusr-Et.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Nusr-Et is actively seeking a talented and dynamic individual to join our team in the capacity of an
  <strong>
   Operations Director
  </strong>
  . This exciting opportunity is tailor-made for a high-performing professional who possesses a passion for excellence and a penchant for driving organizational growth. As a key member of our team, the successful candidate will play a pivotal role in shaping the future of our organization.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Sounds like you? Then read the job description below and apply now.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What do we look for?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Experience in an executive leadership position at a large and growing luxury segment company
  </li>
  <li>
   10 to 15 years of senior management experience
  </li>
  <li>
   Financial and business acumen
  </li>
  <li>
   Sales mix focus (literacy) to continuously train and improve business
  </li>
  <li>
   Be able to determine priorities and follow up in a timely fashion
  </li>
  <li>
   Strong organizational and administrative skills
  </li>
  <li>
   Proven problem-solving and negotiation abilities
  </li>
  <li>
   Excellent interpersonal and communication skills
  </li>
  <li>
   Ideally both Turkish and English language capabilities &ndash; verbal and written
  </li>
  <li>
   No restrictions on travel
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What will you do?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Manage the operation with a portfolio that consists of
   <strong>
    4 brands, 20 outlets and 1000+ employees
   </strong>
  </li>
  <li>
   Identify, modify, and implement structural and procedural changes to increase operational excellence and efficiency
  </li>
  <li>
   Manage the link between
   <strong>
    the field operations and HQ operations
   </strong>
  </li>
  <li>
   Ensure all outlets and brands&rsquo; sales targets, operational goals, policies, and procedures are met and maintained; create the systems and procedures to run the operation better
  </li>
  <li>
   Create several key procedures regarding expense policy, rental policy, and performance review
  </li>
  <li>
   Work closely with all supporting functions of the business to increase ownership through all stakeholders
  </li>
  <li>
   Establish forecasts and budgets
  </li>
  <li>
   Plan, hire, train, oversee and manage the career planning of staff
  </li>
  <li>
   Plan and manage the operations of the branches to achieve guest satisfaction and quality service while meeting/exceeding financial goals
  </li>
  <li>
   Responsible for short- and long-term planning and the management of operations in the front and back of the house
  </li>
  <li>
   Develop, implement, and monitor schedules for the operation of all branches to achieve a profitable result
  </li>
  <li>
   Implement effective control of food, beverage, and labor costs among all branches
  </li>
  <li>
   Lead the Restaurant Managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising, and promotion
  </li>
  <li>
   Develop operating tools necessary and incidental to modern management principles, e.g., budgeting, forecasting purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What&rsquo;s in store for you?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   A global working environment and career opportunities
  </li>
  <li>
   Private medical insurance because your health is our priority
  </li>
  <li>
   Commutation service for you
  </li>
  <li>
   Special discounts on your favorite D.ream restaurants and retail brands
  </li>
  <li>
   Special offer on your stay at select D.ream hotels
  </li>
  <li>
   Brand new technical equipment
  </li>
  <li>
   Stylish office setting that promotes a positive and vibrant atmosphere
  </li>
  <li>
   Opportunity to become a part of the ever-popular Nusr-Et aka SaltBae family
  </li>
 </ul>
</div>


Operations Director

Fillo Logistics

Anadolu Yakası Transfer Merkezi Projemizde Operasyon Yönetmeni olarak görev alacak çalışma arkadaşları aramaktayız.
<br><br>
Ön Lisans veya Üniversite mezunu
<br>Tercihen Kargo sektöründe en az 2 yıl tecrübeli
<br>Ehliyeti olup, aktif araç kullanabilen
<br>Askerliğini yapmış
<br>Operasyonel yönü güçlü, idari tüm süreçlerde destek olabilecek
<br>Esnek çalışma saatlerine ve yoğun iş temposuna uyum sağlayabilecek
<br>İletişimi güçlü, ekip yönetebilen ve pozitif yaklaşıma sahip
<br><br>
Adres;
<br><b>Mescid Mh. Demokrasi Cd. No:</b> 17 Tuzla/ İstanbul
<br><br>
İletişim0549 776 15 81

Operasyon Yönetmeni

Noatum Logistics

<div>
 <p>
  We are looking for a new team member to join us as
  <strong>
   Isotank Operations Specialist
  </strong>
  for our Isotank Container Department in Noatum T&uuml;rkiye &Idot;stanbul Office.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Job Description
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are currently recruiting for
  <strong>
   Isotank Operations Specialist
  </strong>
  to join our Isotank Container Department. You will be joining a professional and international team with extensive knowledge of the industry. Working closely with our customers and vendors, you will provide customers with excellent service. Your expertise ensures that we will continue to set the industry benchmark for seamless and efficient operations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Stolt Tank Containers (STC) is a leading provider of door-to-door transportation services for bulk- liquid chemicals and food-grade products with a fleet of more than 50,000 tank containers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We help our customers improve their supply chain management, by minimizing costs and increasing efficiency. Our culture champions digitalization, collaboration and continuous improvement, as well as a commitment to a sustainable future. Our people share our business goals to continuously improve, innovate and challenge the everyday.
 </p>
 <p>
  <br/>
 </p>
 <p>
  What You Will Be Doing
 </p>
 <p>
  <br/>
 </p>
 <p>
  As Isotank Operations Specialist, you will execute operational logistics requirements necessary for the successful import and/or export of orders as accepted by STC, to the customer&rsquo;s satisfaction.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities
 </p>
 <ul>
  <li>
   Plan and execute logistics requirements necessary for the successful export and/or import of orders as accepted by STC, to the customer&rsquo;s satisfaction; Accomplish tasks before deadline given by Isotank Container Director.
  </li>
  <li>
   Manage day-to-day operational emergencies in your area and to inform Isotank Container Director any serious incidents.
  </li>
  <li>
   Work cooperatively with colleagues to balance workloads, resulting in the effective and timely updating of necessary information, customer communication, freight billing, collections and documentation requirements.
  </li>
  <li>
   Colloborating with the Isotank Container Team weekly, monthly and end of month activities demanded by the business and come up with resolution of any cost control or invoicing issues.
  </li>
  <li>
   Execution of the entire operation process for the customers under her/his responsibility,
  </li>
  <li>
   Execution of all coordination with Stolt, equipment selection, follow-up,
  </li>
  <li>
   Processing of reservations from Stolt or local customers,
  </li>
  <li>
   Ensuring the flow of information by making timely and complete notifications to all relevant units,
  </li>
  <li>
   Tank container selection, execution of internal transportation process, follow-up of temporary acceptance procedures,
  </li>
  <li>
   Opening and tracking files in the Stolt program,
  </li>
  <li>
   Creating files in SOFT program, making income/expense entries,
  </li>
  <li>
   Following the customs stages of the organized shipments,
  </li>
  <li>
   Follow-up, control and preparation of documentation (HBL &amp; MBL) processes,
  </li>
  <li>
   Printing HBL and issuing invoices after the ship's departure,
  </li>
  <li>
   Ensuring that the relevant documents are delivered to the customers by proceeding in coordination with the finance unit,
  </li>
  <li>
   Resolving erroneous invoices by negotiating with the ship owner or suppliers,
  </li>
  <li>
   Complete and timely preparation of periodic reports.
  </li>
 </ul>
 <p>
  Qualifications
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree,
  </li>
  <li>
   Minimum 2 year operations experience in the tank container industry or a comparable alternative.
  </li>
  <li>
   Advanced level of English.
  </li>
  <li>
   Strong international experience, and awareness of cultures.
  </li>
  <li>
   Excellent communication and interpersonal skills.
  </li>
  <li>
   Must be ethical, impartial, organized, detail oriented and able to prioritize, and set goals.
  </li>
 </ul>
 <p>
 </p>
</div>


Isotank Operations Specialist

HSH Group (owner and operator of The Peninsula Hotels)

<div><div>Set along the dazzling Bosphorus waterfront in the historic district of Karak&ouml;y, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings &ndash; three of them historic and beautifully restored &ndash; and welcomes guests arriving by land or sea.</div><br>
<div></div>
<ul>
<li>An exceptional opportunity to join our high-profile hotel in Istanbul.</li>
<li>The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees.</li>
<li>Be a part of the highly experienced team.</li></ul><br>
<div></div>
<div><b>
Key accountabilities</b></div><br>
<div></div>
<ul>
<li>Provides exceptional guest service with a friendly yet professional demeanor during seating, service, and overall dining experience.
</li><li>Handles all guest and internal complaints with care and professionalism; conducts necessary investigations and ensures satisfactory resolutions or escalates to the F&amp;B Director or Assistant Director.
</li><li>Recruits, trains, mentors, and develops Assistant Restaurant Managers and team members, fostering a culture of empowerment, accountability, and continuous improvement.
</li><li>Optimizes budgeting, cost control, and pricing strategies to drive revenue and profitability while managing labor and operational expenses efficiently.
</li><li>Demonstrates full knowledge of all food and beverage items, preparation methods, and service techniques, collaborating with Culinary and Service teams to develop creative, seasonal menus aligned with brand identity and market trends.</li><br>
</ul>
<div></div><div><b>General requirements</b></div><br>
<div>
</div><ul><li>Minimum 2 years of experience in a similar managerial role within a luxury hotel or fine-dining environment.
</li><li>Strong leadership, communication, and team development skills.
</li><li>Excellent financial acumen with experience in budgeting and cost control.
</li><li>Advanced knowledge of food &amp; beverage operations and international service standards.
</li><li>Fluent English communication proficiency; additional languages are an advantage.</li><br>
</ul>
<div></div><div>We would be delighted to receive your CV and will liaise directly with suitable applicants.</div></div>

Restaurant Director, The Lobby

European Bank for Reconstruction and Development

<div><div><div><div><div>Requisition ID</div> <div>36211</div>
</div><br>
<div><div>Office Country</div> <div>T&uuml;rkiye</div>
</div><br>
<div><div>Office City</div> <div>Istanbul</div>
</div><br>
<div><div>Division</div> <div>Banking Countries of Operations</div>
</div><br>
<div><div>Contract Type</div> <div>Regular</div>
</div><br>
<div><div>Contract Length</div>
</div><br>
<div></div><div><div>Posting End Date</div> <div>19/11/2025</div><br>
</div><br>
</div></div><div></div><div><b>Purpose of the job</b></div>
<div>
The Executive Assistant provides high quality secretarial and administrative support to the Managing Director; together with any ad-hoc and personal assistance that may be required. The Executive Assistant may also assist with a number of administrative tasks for their department. The role will interact with all levels within their Department, their Vice-Presidency and Bank wide, to include Board Secretariat, President&rsquo;s Office as well external clients and institutions.</div><br>
<div></div>
<div>
The Executive Assistant is responsible for providing administrative and secretarial support to the Managing Director based in Istanbul and providing support to all RO visitors, including organising the ageda and briefing notes for high level visits from HQ. The role is responsible for the smooth running of the Managing Director&rsquo;s business activities including extensive travel planning, diary management and a variety of ad-hoc tasks.
</div><div>For this role to be successful key relationships are with Managing Director, Team Directors/Managers, colleagues in the ROs, as well as in the various departments in HQ and with external clients &amp; service providers.</div><br>
<div><b>
Accountabilities and Responsibilities</b></div>
<div>
The Executive Assistant is responsible for providing comprehensive high quality secretarial and administrative support to the Managing Director; together with any ad-hoc and personal assistance that may be required to the Managing Director ensuring that day-to-day operations run smoothly which may include, but is not limited to the following:</div><br>
<div></div>
<ul>
<li>Efficient diary management</li>
<li>Monitoring e-mails; screening and prioritising messages and replying on behalf of the Managing Director where appropriate; manage incoming telephone calls; prioritising communications and re-routing as necessary and taking comprehensive messages</li>
<li>Drafting correspondence for the Managing Director signature/review; taking minutes; proof-reading and checking documents to for the Managing Director ensure quality management and control. Coordinate team submissions acting as quality control &amp; ensuring all deadlines are met.
</li><li>Arrange all elements of travel according to EBRD travel policy including arranging visas, accommodation, ordering currency and preparing itineraries. Check travel expense reports and other expenditure for the relevant cost centre(s) to ensure adherence to the Bank's policy; monitor and assist the MD in claiming expenses in a timely manner.</li>
<li>To anticipate the need for background briefing material and ensuring it is available in advance of meetings with the President, the Banks senior management, Board Directors, members of the Group and other internal/external officials as required.</li>
<li>Liaise with the relevant Committee Secretariats with regard to the scheduling of their department&rsquo;s items at Bank committee meetings and Board of Directors&rsquo; meetings
</li></ul><ul><li>Produce and/or prepare team related documents such as Power Point presentations, business correspondence, factsheets, briefing notes, reports ensuring all deadlines are met and contents are accurate in accordance with the requirements of the relevant Bank Committee procedures.</li>
</ul><ul><li>To act as a key person in preparation for the regular senior level events with participation of the President, Board members and other senior managers.</li>
<li>Conduct ad-hoc or specific tasks assigned by Line Manager which may be related amongst others to pipeline or reporting.</li>
<li>Maintain comprehensive filing in various hard copy and electronic systems and archiving for Managers&rsquo;/team to ensure instant retrieval of documents.
</li><li>If requested, assist in the recruitment, interview process, training and management of other Assistants, including monitoring workload, setting their objectives to maintain an effective workplace capable of meeting its demands; may act as a secondary reviewer on Assistants&rsquo; performance appraisal; and ensuring team cover at all times.</li>
</ul><ul><li>Organise Departmental events: e.g. Team Meetings, Conferences, Presentations, Seminars and Off-sites</li>
<li>Provide occasional cover for the Banking VP front office.</li></ul><br>
<div></div>
<div><b>
Knowledge, Skills, Experience and Qualifications</b></div>
<div><b>
Academic Qualifications</b></div>
<ul>
<li>Degree and/or equivalent relevant business experience</li>
<li>A recognised secretarial qualification ;</li>
<li>Fluent English and Turkish, with excellent written and oral communications skills</li></ul><br>
<div></div>
<div><b>
Experience/Knowledge</b></div>
<ul>
<li>Proven experience at working at a senior level within a multi-disciplined and multi-cultural organisation</li>
<li>Excellent organisational and effective planning skills with a demonstrated ability to prioritise and independently co-ordinate workload to comply with deadlines</li>
<li>Ability to keep calm under pressure and be flexible; also, be able to anticipate needs/issues, drawing on a high degree of initiative and judgement in reliably executing or coordinating a range of tasks independently</li>
<li>Excellent interpersonal skills; including tact and diplomacy</li>
<li>A proactive and can-do attitude, approach and team ethic</li>
<li>Good level of numeracy and ability to work with numbers</li>
<li>Internal candidates to have a thorough knowledge of the Bank&rsquo;s procedures, policies and of institutional working practices</li>
<li>Strong written and verbal communication skills in English and Turkish</li>
<li>Good material presentation skills with attention to detail and the ability to judge required accuracy.</li>
<li>Willingness to take on additional responsibilities</li>
<li>Excellent timekeeper</li>
<li>Due to the complex nature of the role the Executive Assistant should be comfortable interacting with staff at a very senior level both within their own department and Vice-Presidency as well as Bank wide</li>
<li>EBRD experience and/or knowledge of the Bank&rsquo;s policies and systems desirable (e.g. SAP, Travel, Concur, Project Link, Live-link, Bold-net, BPN, DTM; and Data Warehouse Reports etc).</li>
</ul>
<div><b>Technical Skills</b></div>
<ul>
<li>At least 55 wpm typing</li>
<li>Advanced computer literacy on M365 programmes including Microsoft tools (Word, Excel, PowerPoint, etc.) as well as the ability to format large documents, charts and tables to publication quality is essential</li>
<li>Knowledge of SAP, Concur desirable.</li></ul><br>
<div></div>
<div><b>What is it like to work at the EBRD?</b></div><br>
<div></div>
<div>Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.</div><br>
<div></div>
<div>The EBRD environment provides you with:</div>
<ul><li>Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in;</li>
<li>A working culture that embraces inclusion and celebrates diversity;</li>
<li>An environment that places sustainability, equality and digital transformation at the heart of what we do.</li></ul><br>
<div>
</div><div>Diversity is one of the Bank&rsquo;s core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time.</div><br>
<div></div>
<div>Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).</div><br>
<p><br>
<b>Job Segment: </b>Administrative Assistant, Data Warehouse, Sustainability, Executive Assistant, Secretary, Administrative, Technology, Energy</p></div>

Executive Assistant

adidas

<p></p><div><div><div><div><div><div><div><div><p>PURPOSE &amp; OVERALL RELEVANCE FOR THE ORGANIZATION:</p></div>
<div>
Director eCommerce T&uuml;rkiye will be leading the eCommerce and Partner Program sales channels while managing ecommerce merchansing (buying and trading) in T&uuml;rkiye for adidas. The role will also expect to provide best in class eCommerce operations and consumer experience to drive strong business results.</div>
<div><p>
KEY RESPONSIBILITIES:</p></div>
<div>
As e-Commerce and Partner Program channel lead for T&uuml;rkiye:</div>
<ul>
<li>Drive and implement the eCommerce Strategy (Own eCom and Partner Program) on cluster level to achieve ambitious net sales and profitability targets</li>
<li>Partner with VP eCom &amp; DPC, EM to ensure localizing overall EM eCom strategy and key priorities are functioning optimally to drive best in class experience</li>
<li>Lead the eCommerce channels in T&uuml;rkiye by partnering with and driving best in class standards across functional hub eCom teams and areas (Consumer Experience, Digital Analyitcs, Digital Operations, Strategy &amp; Programs and Planning &amp; Analytics)</li>
<li>Lead Partner Program channel in T&uuml;rkiye by managing partner program team, ensuring best in class adidas in-store experience and end to end operations, establishing strong relationship with partners to drive sustainable growth. Align with EM DPC hub team for localizing partner program strategy and exploring development opportunities</li>
<li>Lead eCom merchandising team to ensure developing efficient buy plan, driving right channel segmentation strategy and effective trading to maximize sustainable growth. Align with demand planning, CTC and DTC merchandising and eCom hub merchandising teams for seasonal buy plans</li>
<li>Deliver annual e-Com P&amp;L targets by:</li>
<ul><li>Ensuring target alignment with local (finance, marketing, SCM) and EM eCom hub teams</li>
<li>Align with marketing team for Own eCom and Partner Program MAEX budgets</li>
<li>Ensure operational costs are in live with target</li>
</ul><li>Responsible for commercial decisions at cluster level by analysing the eCommerce KPI&rsquo;s and local trends and needs</li>
<li>Ensure end-to-end operations of eCommerce capabilities through the defined operating model with EM eCom hub, global digital teams and internal key stakeholders</li>
<li>Manage and control operational expenses in line with the cluster eCommerce budget</li>
<li>Operationally manage cluster level special projects geared towards enhancing the consumer experience (to become more Premium, Connected, Personalized)</li>
<li>Coordinate respective teams to accomplish the tasks associated with running adidas eCommerce online stores ensuring best and accurate presentation of product online, on Retail Intro Date and supporting product negotiations done by the merchandising team.</li>
<li>Develop business plan for T&uuml;rkiye including IBP and RFC, ensuring alignment with cluster strategy and key stake holders (GM T&uuml;rkiye, eCom Hub, Finance).</li>
<li>Develop deep consumer insights to support the decision-making process especially among target segments</li>
<li>Liaise with DTC to deliver more seamless omnichannel experience for consumers.</li>
<li>Align with other Cluster channels on campaign launches, mega commercial moments, end of season sales and discounting standards (key trade meetings)</li>
<li>Align and support Digital Brand Activation with a specific focus on Membership and Performance Marketing. Agreeing seasonal marketing and digital activation plan to ensure appropriate representation of the brands on respective channels</li>
<li>Ensure high employee engagement through effective motivation, coaching, training and development of respective teams</li>
<li>Ensure compliance with global policies, procedures and regulatory guidelines.</li>
</ul>
<div><p>KEY RELATIONSHIPS:</p></div>
<ul>
<li>EM eCom Hub, Global Digital Teams</li>
<li>T&uuml;rkiye Senior Leadership Team</li>
<li>T&uuml;rkiye adidas Brand &amp; Digital Activation teams</li>
<li>T&uuml;rkiye SCM Senior Director and team</li>
<li>DTC Buying team</li>
<li>eCommerce Hub Teams (Digital Operations, Consumer Experience, Planning &amp; Analytics, Merchandising, Strategy Programs)</li>
<li>External technology solution providers</li>
<li>Partners (Trendyol, Hepsiburda, Amazon, Boyner...)</li>
</ul>
<div><p>KNOWLEDGE, SKILLS AND ABILITIES</p>
:</div>
<ul>
<li>Minimum of 12 years&rsquo; experience in the eCommerce and trade marketing Industry, ideally in apparel/fashion/shoes or FMCG, with an operational background</li>
<li>Strong leadership skills, with experience of leading eCommerce teams</li>
<li>Strong understanding of consumer base and purchasing behavior</li>
<li>Experience in P&amp;L management and accountability</li>
<li>Excellent communication skills including impactful presentation skills, influencing and negotiation skills</li>
<li>Ability to lead and drive change</li>
<li>Experience managing large and diverse teams</li>
<li>Experience driving an optimization strategy in an eCommerce business</li>
<li>An inert ability to see opportunities to improve. Whilst focused on the front-end consumer experience, you should see this across all facets of the business</li>
<li>You are an expert level skillset in Branded Commerce best practices and operations.</li>
<li>Excellent English language skills</li>
</ul>
</div></div></div></div></div><div><div><div><p>AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE&rsquo;S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.</p><p>
</p><ul><p>COURAGE: Speak up when you see an opportunity; step up when you see a need..</p>
<p>OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.</p>
<p>INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.</p>
<p>TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.</p>
<p>INTEGRITY: Play by the rules. Hold yourself and others accountable to our company&rsquo;s standards.</p>
<p>RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.</p></ul></div><br>
<p></p>
</div></div><div><div><div><div><br>
<b>AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.
</b><br>
<br>
<b>&ndash; CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU &ndash;
</b><br>
<br>
<b>BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.</b><br>
<b>
</b></div></div></div></div></div><div><div><div><div><div><div>JOB TITLE:
<div>Director e-com
</div></div></div></div></div></div><div><div><div><div>BRAND:
</div></div></div></div><div></div><div><div><div><div>LOCATION:
<div>Istanbul
</div></div></div></div></div><div><div><div><div>TEAM:
<div>Data
</div></div></div></div></div><div><div><div><div>STATE:
<div>Ista
</div></div></div></div></div><div><div><div><div>COUNTRY/REGION:
<div>TR
</div></div></div></div></div><div><div><div><div>CONTRACT TYPE:
<div>Full time
</div></div></div></div></div><div><div><div><div>NUMBER:
<div>536554
</div></div></div></div></div><div><div><div><div>DATE:
<div>Nov 3, 2025</div></div></div></div></div></div></div>

Director e-com

Explore 1239+ Director of operations in Istanbul Jobs In Istanbul Turkey this November. Find roles across top companies and apply now to boost your career.