director of finance and operations Jobs in Muscat

director of finance and operations

director of operations (strong f&b background is mandatory) Jobs in Muscat

director of operations (strong f&b background is mandatory)

f&b support expert

assistant f&b manager

deputy operations manager m/w Jobs in Muscat

deputy operations manager m/w

director of operations strong f b background is mandatory

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25192573
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 The St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand&rsquo;s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer and employees and provides a return on investment.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
 
 
 </li>
 </ul>
 Proven experience in luxury/upscale hotels or resorts
 
 
 Strong leadership and people management skills
 
 
 Solid background in GCC/MEA markets (preferred)
 
 
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Profitability
 
 
 
 <ul>
 <li>
 Demonstrates and communicates key drivers of guest satisfaction for the brand&rsquo;s target customer.
 </li>
 <li>
 Analyzes service issues and identifies trends.
 </li>
 <li>
 Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
 </li>
 <li>
 Works with hotel management team to develop an operational strategy that is aligned with the brand&rsquo;s business strategy and leads its execution.
 
 
 </li>
 </ul>
 
 Managing Revenue Goals
 
 
 
 <ul>
 <li>
 Monitors hotel operations sales performance against budget.
 </li>
 <li>
 Reviews reports and financial statements to determine hotel operations performance against budget.
 </li>
 <li>
 Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses.
 </li>
 <li>
 Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.
 
 
 </li>
 </ul>
 
 Leading Operations and Department Teams
 
 
 
 <ul>
 <li>
 Champions the brand&rsquo;s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.
 </li>
 <li>
 Develops systems to enable employees to understand guest satisfaction results.
 </li>
 <li>
 Communicates a clear and consistent message regarding departmental goals to produce desired results.
 
 
 </li>
 </ul>
 
 Managing The Guest Experience
 
 
 
 <ul>
 <li>
 Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
 </li>
 <li>
 Responds to and handles guest problems and complaints.
 </li>
 <li>
 Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
 </li>
 <li>
 Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.
 
 
 </li>
 </ul>
 
 Managing and Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
 </li>
 <li>
 Ensures employees are treated fairly and equitably.
 </li>
 <li>
 Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).
 </li>
 <li>
 Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
 </li>
 <li>
 Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
 </li>
 <li>
 Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
 </li>
 <li>
 Solicits employee feedback, utilizes an &ldquo;open door policy&rdquo; and reviews employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
 </li>
 <li>
 Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
 </li>
 <li>
 Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Director of Operations (Strong F&B background is Mandatory)

<div>Additional Information 
Job Number25192573 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand&rsquo;s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer and employees and provides a return on investment. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul>
Proven experience in luxury/upscale hotels or resorts
Strong leadership and people management skills
Solid background in GCC/MEA markets (preferred) 
CORE WORK ACTIVITIES 
Managing Profitability
<ul><li>Demonstrates and communicates key drivers of guest satisfaction for the brand&rsquo;s target customer.</li></ul>
<ul><li>Analyzes service issues and identifies trends.</li></ul>
<ul><li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li></ul>
<ul><li>Works with hotel management team to develop an operational strategy that is aligned with the brand&rsquo;s business strategy and leads its execution.</li></ul> 
Managing Revenue Goals
<ul><li>Monitors hotel operations sales performance against budget.</li></ul>
<ul><li>Reviews reports and financial statements to determine hotel operations performance against budget.</li></ul>
<ul><li>Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses.</li></ul>
<ul><li>Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.</li></ul> 
Leading Operations and Department Teams
<ul><li>Champions the brand&rsquo;s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.</li></ul>
<ul><li>Develops systems to enable employees to understand guest satisfaction results.</li></ul>
<ul><li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li></ul> 
Managing the Guest Experience
<ul><li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.</li></ul> 
Managing and Conducting Human Resources Activities
<ul><li>Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably.</li></ul>
<ul><li>Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).</li></ul>
<ul><li>Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.</li></ul>
<ul><li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door policy&rdquo; and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</li></ul>
<ul><li>Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.</li></ul>
<ul><li>Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

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The Operations Director will manage all branches and all divisions, ensuring quality, cost control, growth, consistency, and daily discipline across the entire operation.You will lead restaurant managers, bakery/pastry teams, production teams, grocery staff, catering, drivers, dispatch, and customer service teamsKey ResponsibilitiesOperations Management* Oversee daily operations of Restaurant, Caf&eacute;, Bakery, Grocery, Talabat, Catering &amp; Production* Ensure consistency in quality, service, cleanliness, and brand standards* Build and enforce SOPs across all departments* Manage staff schedules, labor planning, and performanceProduction Lines* Supervise production quality, batch control, labeling, food safety* Coordinate with chefs on recipe standards and shelf-life control* Minimize waste and improve production efficiencySales &amp; KPIs* Set and monitor KPIs for all departments* Control food cost, labor cost, wastage and portioning* Improve sales in restaurant, ground floor, grocery, Talabat, catering &amp; B2B* Review daily &amp; weekly sales with ownershipMarketing &amp; Launch Support* Support influencers, marketing campaigns, weekend offers, bundles, new product launches* Ensure product presentation, packaging, photos, and display standards are highExpansion* Lead new branch openings* Manage recruitment, training, equipment, and fit-out timelines* Ensure consistency across all new locationsCustomer Experience* Solve operational issues quickly* Improve guest satisfaction and reduce complaints* Maintain premium hospitality standardsRequirements (Must-Have)* 10&ndash;15+ years experience as Operations Manager / Director in F&amp;B* Strong background in multi-branch operations, caf&eacute; &amp; bakery experience preferred* Experience in production-based concepts (frozen, chiller, juices, prep kitchens)* Strong HACCP, ISO, food safety knowledge* Excellent English (Arabic is a plus)* Strong financial and P&amp;L understanding* Very strong in staff leadership, structure, and reporting* Able to work in a premium brand with fast expansion* Hands-on operator, not a desk-only managerWhat We Offer* Competitive salary* Growth within a fast-scaling brand* Opportunity to build your own team and lead expansions* Dynamic environment and strong ownership support* Ability to shape operations of a multi-division F&amp;B brandHow to ApplySend your CV to: yasmin.assaf12@outlook.comJob Type: Full-time

Operations manager

Wyndham Garden Muscat

<div><h1 class="jobSectionHeader">SUMMARY</h1>
The Assistant F&amp;B Manager will support the F&amp;B Manager with efficient operations of all F&amp;B outlets in respect to guest service standards, team performance, revenue generation, Health &amp; Safety compliance, and cost control.
KEY RESPONSIBILITIES<ul><li>
Assist in managing all F&amp;B and day-to-day operations within budgeted guidelines and to the highest standards.</li><li>
Prepares regular performance reports to the F&amp;B Manager of all F&amp;B outlets (OSAT, complaint resolution, revenue, and costs).</li><li>
Ensure compliance with all health and safety regulations.</li><li>
Ensuring excellent levels of guest service are maintained at all times, analyze the guest feedback score (OSAT) and take in active role in the action planning.</li><li>
Handle guest complaints, requests, and inquiries in a timely and efficient manner.</li><li>
Ensures that the F&amp;B departments work effectively as one team to provide seamless service across the operation.</li><li>
Assist in recruiting, managing, training, and developing the F&amp;B team.</li><li>
Assist in scheduling shifts and assigning tasks.</li><li>
Assist in setting budgets and managing costs effectively.</li><li>
Assist in ordering and maintaining inventory levels.</li><li>
Work closely with the F&amp;B Manager to roll out sales promotions and campaigns and analyze the performance of those campaigns.</li><li>
In conjunction with the F&amp;B Manager, drive team sales incentives to drive revenue.</li><li>
Assist in conducting regular stock takes and audits.</li><li>
Conducting frequent and thorough inspections of the hotel F&amp;B operations to ensure excellence is consistently maintained.</li><li>
Verifying that the best products are used in the F&amp;B Operation on a regular basis.</li></ul><ul><li>
Conduct regular 1:1s meetings with direct reports.</li><li>
Ensure that all new F&amp;B team members received a positive onboarding experience through a well-developed onboarding plan and a feeling of being welcomed and appreciated.</li></ul>
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
KEY COMPETENCIES</h1>
Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:<ul><li>
Leadership</li><li>
Communication</li><li>
Exceptional service delivery</li><li>
Delegation</li><li>
Team motivation &amp; training</li><li>
Driving results</li><li>
Flexibility</li><li>
Attention to details</li><li>
Accountability</li><li>
Planning &amp; Organisation</li></ul><h1 class="jobSectionHeader">
BACKGROUND</h1><ul><li>
Minimum of 2 years of experience as Assistant F&amp;B Manager or 3-5 years of experience as a F&amp;B Supervisor within a similar type of hotel / F&amp;B outlets.</li><li>
Bachelor&rsquo;s degree in hospitality management, culinary arts, or similar field.</li><li>
Language requirement: Professional English</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Marketing &amp; PR Skills</h3>
Marketing Strategy &amp; Planning<h3 class="jobSectionHeader">
Soft skills</h3>
Problem Solving, Leadership<h3 class="jobSectionHeader">
Financial Skills</h3>
Budgeting</div></div>

Assistant F&B Manager

THE CODE DESIGN & FIT-OUT

Job description:We are seeking a Site Engineer experienced in interior fit-out or construction, specifically within the F&amp;B sector. The role involves supervising site activities to ensure timely, high-quality, and cost-effective project execution. Responsibilities include coordinating with project managers, contractors, and consultants, managing technical and site operations, and ensuring compliance with drawings, specifications, and safety standards.Key Responsibilities:<ul><li>Supervise and monitor day-to-day site activities to ensure work is carried out according to plans and specifications</li><li>Coordinate with project managers, architects, consultants, subcontractors, and suppliers specific to F&amp;B projects.</li><li>Ensure all materials and equipment are delivered and installed according to project requirements and F&amp;B standards.</li><li>Conduct inspections to ensure quality control and adherence to safety standards and hygiene requirements for F&amp;B operations.</li><li>Prepare and maintain site reports, drawings, and other necessary documentation.</li><li>Assist in project planning, scheduling, and resource allocation for multiple F&amp;B outlets.</li><li>Solve technical issues that may arise on-site and propose practical, cost-effective solutions.</li><li>Ensure compliance with local construction laws, regulations, and company policies.</li><li>Attend project meetings and provide updates on progress, issues, and site conditions.</li><li>Oversee testing, commissioning, and handover of completed F&amp;B fit-out works, ensuring operational readiness.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s Degree in Civil Engineering, Interior Fit-Out, or a related field.</li><li>Minimum 3-5 years of experience as a Site Engineer in Oman, specifically in F&amp;B fit-out projects</li><li>Preferable to have a valid Driving License.</li><li>IMMEDIATE JOINERS preferred.</li><li>Strong knowledge of F&amp;B fit-out materials, finishes, kitchen/restaurant-specific requirements, and safety standards.</li><li>Proficiency in AutoCAD, MS Office, and project management software (e.g., MS Project or Primavera).</li></ul>Interested candidates can send their CVs to the below contact details:+971506400559Job Types: Full-time, Contract Contract length: 12 monthsPay: RO500.000 - RO600.000 per monthExperience:<ul><li>Construction: 3 years (Required)</li></ul>Location:<ul><li>Muscat (Preferred)</li></ul>

Civil Site Engineer

THE CODE DESIGN AND FIT-OUT

We are seeking a Site Engineer experienced in interior fit-out, specifically within the F&amp;B sector. The role involves supervising site activities to ensure timely, high-quality, and cost-effective project execution. Responsibilities include coordinating with project managers, contractors, and consultants, managing technical and site operations, and ensuring compliance with drawings, specifications, and safety standards.Key Responsibilities:<ul><li>Supervise and monitor day-to-day site activities to ensure work is carried out according to plans and specifications.</li><li>Coordinate with project managers, architects, consultants, subcontractors, and suppliers specific to F&amp;B projects.</li><li>Ensure all materials and equipment are delivered and installed according to project requirements and F&amp;B standards.</li><li>Conduct inspections to ensure quality control and adherence to safety standards and hygiene requirements for F&amp;B operations.</li><li>Prepare and maintain site reports, drawings, and other necessary documentation.</li><li>Assist in project planning, scheduling, and resource allocation for multiple F&amp;B outlets.</li><li>Solve technical issues that may arise on-site and propose practical, cost-effective solutions.</li><li>Ensure compliance with local construction laws, regulations, and company policies.</li><li>Attend project meetings and provide updates on progress, issues, and site conditions.</li><li>Oversee testing, commissioning, and handover of completed F&amp;B fit-out works, ensuring operational readiness.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s Degree in Civil Engineering, Interior Fit-Out, or a related field.</li><li>Minimum 3-5 years of experience as a Site Engineer in Oman, specifically in F&amp;B fit-out projects (restaurants, caf&eacute;s, and hospitality interiors).</li><li>Preferable to have a valid Driving License.</li><li>IMMEDIATE JOINERS preferred.</li><li>Strong knowledge of F&amp;B fit-out materials, finishes, kitchen/restaurant-specific requirements, and safety standards.</li><li>Proficiency in AutoCAD, MS Office, and project management software (e.g., MS Project or Primavera).</li></ul>Interested candidates can send their CVs to the below contact details:+971 50 640 0559Job Types: Full-time, Temporary, Contract Contract length: 12 monthsPay: RO500.000 - RO600.000 per monthApplication Question(s):<ul><li>Are you located in Oman?</li></ul>Experience:<ul><li>F&amp;B Projects: 3 years (Preferred)</li></ul>Location:<ul><li>Muscat (Preferred)</li></ul>

Site Engineer

Shangri-La Group

<div>
 
 Shangri-La Barr Al Jissah Muscat , Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 
 
 The Director of Groups &amp; Events is responsible for the strategic leadership, operational efficiency, and financial performance of the Groups &amp; Events division. This role ensures seamless execution of conferences, banquets, weddings, and corporate functions, delivering exceptional guest experiences while maximizing revenue and profitability. The incumbent will oversee the Events, Catering, and Banqueting teams, collaborating closely with Sales, F&amp;B, Rooms, and other departments to uphold Shangri-La&rsquo;s service standards and reputation for excellence.
 
 
 
 
 Key Responsibilities
 
 
 
 
 Event Planning &amp; Execution
 
 
 
 <ul>
 <li>
 Ensure flawless planning and delivery of all events, meetings, and banquets in line with guest expectations and brand standards.
 </li>
 <li>
 Conduct regular site inspections of function venues and back-of-house areas to monitor setup, cleanliness, and service readiness.
 </li>
 <li>
 Oversee event design, theming, and service delivery to maintain creativity, attention to detail, and consistency.
 </li>
 <li>
 Coordinate with culinary and F&amp;B teams to ensure quality, timing, and presentation of food and beverage offerings.
 
 
 </li>
 </ul>
 
 Guest Experience &amp; Service Standards
 
 
 
 <ul>
 <li>
 Guarantee personalized service by understanding guest needs and providing tailored event solutions.
 </li>
 <li>
 Implement and maintain service guidelines with strong emphasis on guest satisfaction and service recovery.
 </li>
 <li>
 Engage directly with event hosts and key clients to build long-term relationships and ensure repeat business.
 
 
 </li>
 </ul>
 
 Hygiene, Safety &amp; Compliance
 
 
 
 <ul>
 <li>
 Enforce Shangri-La&rsquo;s hygiene, safety, and sanitation protocols across all banquet and meeting spaces.
 </li>
 <li>
 Ensure compliance with fire safety, health, and licensing requirements for all events.
 
 
 </li>
 </ul>
 
 Administration, Reports &amp; Communication
 
 
 
 <ul>
 <li>
 Review daily and overnight reports to track event operations and progress.
 </li>
 <li>
 Share key information and updates from other divisions with the Groups &amp; Events team.
 </li>
 <li>
 Conduct daily and pre-event briefings with banquet leaders and planners to ensure operational alignment.
 </li>
 <li>
 Attend EXCOM meetings and contribute insights related to events and group business.
 
 
 </li>
 </ul>
 
 Meetings &amp; Reviews
 
 
 
 <ul>
 <li>
 Lead monthly Groups &amp; Events meetings to review:
 </li>
 <ul>
 <li>
 Maintenance needs and Engineering updates
 </li>
 <li>
 Sales &amp; Catering pipeline updates
 </li>
 <li>
 Event achievements, challenges, and feedback
 </li>
 <li>
 Training needs and service improvement plans
 
 </li>
 </ul>
 </ul>
 
 Budgeting &amp; Forecasting
 
 
 
 <ul>
 <li>
 Prepare annual budgets and forecasts for the Groups &amp; Events division based on historical data, market trends, and future demand.
 </li>
 <li>
 Monitor daily revenue, covers, and average spend per event.
 </li>
 <li>
 Provide rolling three-month forecasts and highlight variances to RGM and DOF.
 
 
 </li>
 </ul>
 
 Strategic Leadership
 
 
 
 <ul>
 <li>
 Develop and execute business strategies to grow MICE (Meetings, Incentives, Conferences, and Exhibitions) and social event market share.
 </li>
 <li>
 Identify and pursue new business opportunities through competitor analysis and market intelligence.
 </li>
 <li>
 Drive innovation in event offerings, packages, and guest experiences while maintaining profitability.
 
 
 </li>
 </ul>
 
 Operational Management
 
 
 
 <ul>
 <li>
 Oversee day-to-day operations of banqueting, events, and catering services.
 </li>
 <li>
 Ensure timely and accurate event setup, service delivery, and breakdown.
 </li>
 <li>
 Maintain high standards of d&eacute;cor, equipment, and service across all event venues.
 
 
 </li>
 </ul>
 
 Financial Oversight
 
 
 
 <ul>
 <li>
 Manage event-related financials, including revenue generation, cost control, and profitability analysis.
 </li>
 <li>
 Optimize cost per cover and monitor cost of sales in coordination with F&amp;B and Culinary.
 </li>
 <li>
 Implement yield strategies for banquet spaces to maximize revenue opportunities.
 
 
 </li>
 </ul>
 
 Team Development
 
 
 
 <ul>
 <li>
 Lead, coach, and develop the Groups &amp; Events leadership team to deliver consistent excellence.
 </li>
 <li>
 Foster a culture of collaboration, accountability, and guest-centric service.
 </li>
 <li>
 Ensure succession planning and professional growth through training and development programs.
 
 
 </li>
 </ul>
 
 Client &amp; Guest Engagement
 
 
 
 <ul>
 <li>
 Build strong partnerships with corporate, government, and social clients to drive repeat and referral business.
 </li>
 <li>
 Actively participate in client meetings, pre-event planning sessions, and post-event evaluations.
 </li>
 <li>
 Develop client appreciation initiatives and maintain strong networks within the local and regional MICE market.
 </li>
 </ul>
</div>

Director of Groups and Events

Explore 592+ Director of operations strong f b background is mandatory in Muscat this December. Find roles across top companies and apply now to boost your career.

592 director of operations strong f b background is mandatory jobs IN Muscat

Director of Operations (Strong F&B background is Mandatory)

Director of Operations (Strong F&B background is Mandatory)

Operations manager

Assistant F&B Manager

Civil Site Engineer

Site Engineer

Director of Groups and Events