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director of operations strong f b background is mandatory

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25192573
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 The St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand&rsquo;s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer and employees and provides a return on investment.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
 
 
 </li>
 </ul>
 Proven experience in luxury/upscale hotels or resorts
 
 
 Strong leadership and people management skills
 
 
 Solid background in GCC/MEA markets (preferred)
 
 
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Profitability
 
 
 
 <ul>
 <li>
 Demonstrates and communicates key drivers of guest satisfaction for the brand&rsquo;s target customer.
 </li>
 <li>
 Analyzes service issues and identifies trends.
 </li>
 <li>
 Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
 </li>
 <li>
 Works with hotel management team to develop an operational strategy that is aligned with the brand&rsquo;s business strategy and leads its execution.
 
 
 </li>
 </ul>
 
 Managing Revenue Goals
 
 
 
 <ul>
 <li>
 Monitors hotel operations sales performance against budget.
 </li>
 <li>
 Reviews reports and financial statements to determine hotel operations performance against budget.
 </li>
 <li>
 Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses.
 </li>
 <li>
 Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.
 
 
 </li>
 </ul>
 
 Leading Operations and Department Teams
 
 
 
 <ul>
 <li>
 Champions the brand&rsquo;s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.
 </li>
 <li>
 Develops systems to enable employees to understand guest satisfaction results.
 </li>
 <li>
 Communicates a clear and consistent message regarding departmental goals to produce desired results.
 
 
 </li>
 </ul>
 
 Managing The Guest Experience
 
 
 
 <ul>
 <li>
 Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
 </li>
 <li>
 Responds to and handles guest problems and complaints.
 </li>
 <li>
 Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
 </li>
 <li>
 Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.
 
 
 </li>
 </ul>
 
 Managing and Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
 </li>
 <li>
 Ensures employees are treated fairly and equitably.
 </li>
 <li>
 Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).
 </li>
 <li>
 Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
 </li>
 <li>
 Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
 </li>
 <li>
 Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
 </li>
 <li>
 Solicits employee feedback, utilizes an &ldquo;open door policy&rdquo; and reviews employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
 </li>
 <li>
 Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
 </li>
 <li>
 Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Director of Operations (Strong F&B background is Mandatory)

<div>Additional Information 
Job Number25192573 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand&rsquo;s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer and employees and provides a return on investment. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul>
Proven experience in luxury/upscale hotels or resorts
Strong leadership and people management skills
Solid background in GCC/MEA markets (preferred) 
CORE WORK ACTIVITIES 
Managing Profitability
<ul><li>Demonstrates and communicates key drivers of guest satisfaction for the brand&rsquo;s target customer.</li></ul>
<ul><li>Analyzes service issues and identifies trends.</li></ul>
<ul><li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li></ul>
<ul><li>Works with hotel management team to develop an operational strategy that is aligned with the brand&rsquo;s business strategy and leads its execution.</li></ul> 
Managing Revenue Goals
<ul><li>Monitors hotel operations sales performance against budget.</li></ul>
<ul><li>Reviews reports and financial statements to determine hotel operations performance against budget.</li></ul>
<ul><li>Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses.</li></ul>
<ul><li>Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.</li></ul> 
Leading Operations and Department Teams
<ul><li>Champions the brand&rsquo;s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.</li></ul>
<ul><li>Develops systems to enable employees to understand guest satisfaction results.</li></ul>
<ul><li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li></ul> 
Managing the Guest Experience
<ul><li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.</li></ul> 
Managing and Conducting Human Resources Activities
<ul><li>Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably.</li></ul>
<ul><li>Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).</li></ul>
<ul><li>Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.</li></ul>
<ul><li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door policy&rdquo; and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</li></ul>
<ul><li>Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.</li></ul>
<ul><li>Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

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The Operations Director will manage all branches and all divisions, ensuring quality, cost control, growth, consistency, and daily discipline across the entire operation.You will lead restaurant managers, bakery/pastry teams, production teams, grocery staff, catering, drivers, dispatch, and customer service teamsKey ResponsibilitiesOperations Management* Oversee daily operations of Restaurant, Caf&eacute;, Bakery, Grocery, Talabat, Catering &amp; Production* Ensure consistency in quality, service, cleanliness, and brand standards* Build and enforce SOPs across all departments* Manage staff schedules, labor planning, and performanceProduction Lines* Supervise production quality, batch control, labeling, food safety* Coordinate with chefs on recipe standards and shelf-life control* Minimize waste and improve production efficiencySales &amp; KPIs* Set and monitor KPIs for all departments* Control food cost, labor cost, wastage and portioning* Improve sales in restaurant, ground floor, grocery, Talabat, catering &amp; B2B* Review daily &amp; weekly sales with ownershipMarketing &amp; Launch Support* Support influencers, marketing campaigns, weekend offers, bundles, new product launches* Ensure product presentation, packaging, photos, and display standards are highExpansion* Lead new branch openings* Manage recruitment, training, equipment, and fit-out timelines* Ensure consistency across all new locationsCustomer Experience* Solve operational issues quickly* Improve guest satisfaction and reduce complaints* Maintain premium hospitality standardsRequirements (Must-Have)* 10&ndash;15+ years experience as Operations Manager / Director in F&amp;B* Strong background in multi-branch operations, caf&eacute; &amp; bakery experience preferred* Experience in production-based concepts (frozen, chiller, juices, prep kitchens)* Strong HACCP, ISO, food safety knowledge* Excellent English (Arabic is a plus)* Strong financial and P&amp;L understanding* Very strong in staff leadership, structure, and reporting* Able to work in a premium brand with fast expansion* Hands-on operator, not a desk-only managerWhat We Offer* Competitive salary* Growth within a fast-scaling brand* Opportunity to build your own team and lead expansions* Dynamic environment and strong ownership support* Ability to shape operations of a multi-division F&amp;B brandHow to ApplySend your CV to: yasmin.assaf12@outlook.comJob Type: Full-time

Operations manager

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 We are looking for a creative, organized, and highly motivated Marketing &amp; Social Media Executive to support the resort&rsquo;s digital presence, content creation, and F&amp;B marketing initiatives. This role works closely with multiple departments to ensure brand-aligned, engaging and impactful communication across all platforms.
 
 
 <ul>
 <li>
 Content Creation &amp; Social Media Management
 </li>
 <li>
 Plan, create and schedule content across Instagram, Facebook and TikTok.
 </li>
 <li>
 Produce reels, short-form videos, photography and engaging storytelling captions.
 </li>
 <li>
 Maintain posting schedules, grids and content flow for Mekong, Al Mina and main resort accounts.
 </li>
 <li>
 Monitor channels daily, manage engagement and track analytics.
 </li>
 <li>
 Develop monthly content calendars and creative campaign concepts (e.g., Khareef, Culinary Festival, F&amp;B promotions).
 </li>
 <li>
 Lead TikTok production and coordinate with in-house talents.
 </li>
 <li>
 Organize and maintain digital asset libraries for photo and video files.
 </li>
 <li>
 Respond to guest inquiries and comments across all platforms.
 </li>
 <li>
 Marketing Campaigns &amp; Brand Projects
 </li>
 <li>
 Lead creative concepts for seasonal F&amp;B campaigns.
 </li>
 <li>
 Develop storyboards, shot lists, key messages and campaign directions aligned with brand standards.
 </li>
 <li>
 Create visual mockups, captions, hashtags, CTAs and promotional materials.
 </li>
 <li>
 Coordinate production and execution of professional photoshoots/video shoots for all outlets.
 </li>
 <li>
 Ensure brand consistency following Anantara guidelines.
 </li>
 <li>
 Lead online voting campaigns and guest engagement initiatives.
 </li>
 <li>
 Photography &amp; Videography
 </li>
 <li>
 Capture high-quality photos and videos for all outlets, spa, resort experiences and events.
 </li>
 <li>
 Oversee photoshoots with the marketing team and external photographers.
 </li>
 <li>
 Edit content for reels, posts, stories and marketing proposals.
 </li>
 <li>
 Prepare and organize visual assets for internal teams, media partners and press.
 </li>
 <li>
 Influencer, Media &amp; PR Coordination
 </li>
 <li>
 Manage influencer outreach, communication and stay arrangements.
 </li>
 <li>
 Prepare itineraries, deliverable lists, complimentary requests and bookings.
 </li>
 <li>
 Track influencer deliverables and follow up as needed.
 </li>
 <li>
 Support PR agencies with updated information, imagery and approvals.
 </li>
 <li>
 F&amp;B Marketing Support
 </li>
 <li>
 Coordinate with the F&amp;B Director, chefs and outlet teams on concepts and promotions.
 </li>
 <li>
 Manage marketing for theme nights, special dinners and culinary events.
 </li>
 <li>
 Facilitate communication between F&amp;B, Service and Marketing departments.
 </li>
 <li>
 Event &amp; Campaign Operations
 </li>
 <li>
 Support the marketing requirements for the Culinary Festival, Festive Season, Chocolate Launch and themed events.
 </li>
 <li>
 Prepare event run sheets, scripts, banners and on-ground marketing support.
 </li>
 <li>
 Capture real-time event content for immediate posting and coverage.
 </li>
 <li>
 Assist with internal resort activations, including National Day, staff initiatives and training events.
 </li>
 <li>
 Administrative &amp; Coordination Tasks
 </li>
 <li>
 Maintain timely communication via WhatsApp and email with internal teams and external partners.
 </li>
 <li>
 Update reporting sheets for media clippings, influencer activity and campaign performance.
 </li>
 <li>
 Handle approvals, procurement requests and coordination with HR/Finance when required.
 </li>
 <li>
 Internal Collaboration
 
 
 </li>
 </ul>
 Work closely with:
 
 
 <ul>
 <li>
 Director of Marketing &amp; Communications.
 </li>
 <li>
 F&amp;B Director
 </li>
 <li>
 Graphic Designer / Marketing Executive
 </li>
 <li>
 Outlet Managers, Chefs and Reservations Teams
 
 
 </li>
 </ul>
 Ensure smooth coordination of messaging, deadlines and deliverables. Participate in weekly meetings and prepare marketing updates and reports.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Communications, Media, or related field.
 </li>
 <li>
 2+ years of experience in social media, content creation, or marketing, preferably in hospitality/F&amp;B.
 </li>
 <li>
 Skilled in photography, videography, and video editing.
 </li>
 <li>
 Proficient with Instagram, Facebook, TikTok, and analytics tools.
 </li>
 <li>
 Creative with strong storytelling and visual communication skills.
 </li>
 <li>
 Excellent organizational, communication, and teamwork abilities.
 </li>
 <li>
 Fluent in English; Arabic is a plus.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Key Competencies:
 
 
 
 <ul>
 <li>
 Strong organizational and project management skills.
 </li>
 <li>
 Coaching and mentoring abilities.
 </li>
 <li>
 Ability to influence and collaborate with multiple departments.
 </li>
 <li>
 Adaptability to dynamic resort operations.
 </li>
 <li>
 Commitment to excellence, guest service, and professional growth.
 </li>
 </ul>
</div>

Marketing Coordinator and Content Creator

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
We are looking for a creative, organized, and highly motivated Marketing &amp; Social Media Executive to support the resort&rsquo;s digital presence, content creation, and F&amp;B marketing initiatives. This role works closely with multiple departments to ensure brand-aligned, engaging and impactful communication across all platforms.
1. Content Creation &amp; Social Media Management<ul><li>
Plan, create and schedule content across Instagram, Facebook and TikTok.</li><li>
Produce reels, short-form videos, photography and engaging storytelling captions.</li><li>
Maintain posting schedules, grids and content flow for Mekong, Al Mina and main resort accounts.</li><li>
Monitor channels daily, manage engagement and track analytics.</li><li>
Develop monthly content calendars and creative campaign concepts (e.g., Khareef, Culinary Festival, F&amp;B promotions).</li><li>
Lead TikTok production and coordinate with in-house talents.</li><li>
Organize and maintain digital asset libraries for photo and video files.</li><li>
Respond to guest inquiries and comments across all platforms.</li></ul>
2. Marketing Campaigns &amp; Brand Projects<ul><li>
Lead creative concepts for seasonal F&amp;B campaigns.</li><li>
Develop storyboards, shot lists, key messages and campaign directions aligned with brand standards.</li><li>
Create visual mockups, captions, hashtags, CTAs and promotional materials.</li><li>
Coordinate production and execution of professional photoshoots/video shoots for all outlets.</li><li>
Ensure brand consistency following Anantara guidelines.</li><li>
Lead online voting campaigns and guest engagement initiatives.</li></ul>
3. Photography &amp; Videography<ul><li>
Capture high-quality photos and videos for all outlets, spa, resort experiences and events.</li><li>
Oversee photoshoots with the marketing team and external photographers.</li><li>
Edit content for reels, posts, stories and marketing proposals.</li><li>
Prepare and organize visual assets for internal teams, media partners and press.</li></ul>
4. Influencer, Media &amp; PR Coordination<ul><li>
Manage influencer outreach, communication and stay arrangements.</li><li>
Prepare itineraries, deliverable lists, complimentary requests and bookings.</li><li>
Track influencer deliverables and follow up as needed.</li><li>
Support PR agencies with updated information, imagery and approvals.</li></ul>
5. F&amp;B Marketing Support<ul><li>
Coordinate with the F&amp;B Director, chefs and outlet teams on concepts and promotions.</li><li>
Manage marketing for theme nights, special dinners and culinary events.</li><li>
Facilitate communication between F&amp;B, Service and Marketing departments.</li></ul>
6. Event &amp; Campaign Operations<ul><li>
Support the marketing requirements for the Culinary Festival, Festive Season, Chocolate Launch and themed events.</li><li>
Prepare event run sheets, scripts, banners and on-ground marketing support.</li><li>
Capture real-time event content for immediate posting and coverage.</li><li>
Assist with internal resort activations, including National Day, staff initiatives and training events.</li></ul>
7. Administrative &amp; Coordination Tasks<ul><li>
Maintain timely communication via WhatsApp and email with internal teams and external partners.</li><li>
Update reporting sheets for media clippings, influencer activity and campaign performance.</li><li>
Handle approvals, procurement requests and coordination with HR/Finance when required.</li></ul>
8. Internal Collaboration
Work closely with:<ul><li>
Director of Marketing &amp; Communications.</li><li>
F&amp;B Director</li><li>
Graphic Designer / Marketing Executive</li><li>
Outlet Managers, Chefs and Reservations Teams</li></ul>
Ensure smooth coordination of messaging, deadlines and deliverables. Participate in weekly meetings and prepare marketing updates and reports. 
Qualifications<ul><li> 
Bachelor&rsquo;s degree in Marketing, Communications, Media, or related field.</li><li>
2+ years of experience in social media, content creation, or marketing, preferably in hospitality/F&amp;B.</li><li>
Skilled in photography, videography, and video editing.</li><li>
Proficient with Instagram, Facebook, TikTok, and analytics tools.</li><li>
Creative with strong storytelling and visual communication skills.</li><li>
Excellent organizational, communication, and teamwork abilities.</li><li>
Fluent in English; Arabic is a plus.</li></ul> 
Additional Information 
Key Competencies:<ul><li>
Strong organizational and project management skills.</li><li>
Coaching and mentoring abilities.</li><li>
Ability to influence and collaborate with multiple departments.</li><li>
Adaptability to dynamic resort operations.</li><li>
Commitment to excellence, guest service, and professional growth.</li></ul></div>

Wyndham Garden Muscat

<div><h1 class="jobSectionHeader">SUMMARY</h1>
The Assistant F&amp;B Manager will support the F&amp;B Manager with efficient operations of all F&amp;B outlets in respect to guest service standards, team performance, revenue generation, Health &amp; Safety compliance, and cost control.
KEY RESPONSIBILITIES<ul><li>
Assist in managing all F&amp;B and day-to-day operations within budgeted guidelines and to the highest standards.</li><li>
Prepares regular performance reports to the F&amp;B Manager of all F&amp;B outlets (OSAT, complaint resolution, revenue, and costs).</li><li>
Ensure compliance with all health and safety regulations.</li><li>
Ensuring excellent levels of guest service are maintained at all times, analyze the guest feedback score (OSAT) and take in active role in the action planning.</li><li>
Handle guest complaints, requests, and inquiries in a timely and efficient manner.</li><li>
Ensures that the F&amp;B departments work effectively as one team to provide seamless service across the operation.</li><li>
Assist in recruiting, managing, training, and developing the F&amp;B team.</li><li>
Assist in scheduling shifts and assigning tasks.</li><li>
Assist in setting budgets and managing costs effectively.</li><li>
Assist in ordering and maintaining inventory levels.</li><li>
Work closely with the F&amp;B Manager to roll out sales promotions and campaigns and analyze the performance of those campaigns.</li><li>
In conjunction with the F&amp;B Manager, drive team sales incentives to drive revenue.</li><li>
Assist in conducting regular stock takes and audits.</li><li>
Conducting frequent and thorough inspections of the hotel F&amp;B operations to ensure excellence is consistently maintained.</li><li>
Verifying that the best products are used in the F&amp;B Operation on a regular basis.</li></ul><ul><li>
Conduct regular 1:1s meetings with direct reports.</li><li>
Ensure that all new F&amp;B team members received a positive onboarding experience through a well-developed onboarding plan and a feeling of being welcomed and appreciated.</li></ul>
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
KEY COMPETENCIES</h1>
Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:<ul><li>
Leadership</li><li>
Communication</li><li>
Exceptional service delivery</li><li>
Delegation</li><li>
Team motivation &amp; training</li><li>
Driving results</li><li>
Flexibility</li><li>
Attention to details</li><li>
Accountability</li><li>
Planning &amp; Organisation</li></ul><h1 class="jobSectionHeader">
BACKGROUND</h1><ul><li>
Minimum of 2 years of experience as Assistant F&amp;B Manager or 3-5 years of experience as a F&amp;B Supervisor within a similar type of hotel / F&amp;B outlets.</li><li>
Bachelor&rsquo;s degree in hospitality management, culinary arts, or similar field.</li><li>
Language requirement: Professional English</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Marketing &amp; PR Skills</h3>
Marketing Strategy &amp; Planning<h3 class="jobSectionHeader">
Soft skills</h3>
Problem Solving, Leadership<h3 class="jobSectionHeader">
Financial Skills</h3>
Budgeting</div></div>

Assistant F&B Manager

Alila Jabal Akhdar

<div>Summary<div><div>
<div><div><div><div><div><div><div><div><div>Alila Jabal Akhdar is looking for an energetic, self motivated, experienced, creative, innovative individual, for the position of F&amp;B Manager. The ideal candidate is someone who is currently an experienced Asst. F&amp;B Director/Manager, in medium to large F&amp;B Operation, with a good experience of working in Ultra luxury hotel operations.</div> 
<div></div>
<div></div>
<div><div>General Mission
</div><div><ul><li>To be committed and dedicate time, effort and attention to offering a food and beverage offering, which in quality and presentation reflects the vision and brand personality of the hotel</li>
<li>To supervise and coordinate all business activities in Food &amp; Beverage Service</li>
<li>To consistently monitor F&amp;B cost and recommend pro-active action to enhance the profitability of the Food &amp; Beverage department.</li>
</ul>LEADERSHIP
<div><ul><li>Build teamwork and enhance the team&rsquo;s commitment to their work and the hotel.</li></ul>
<ul><li>Delegate appropriate responsibility to others based on their ability whilst ensuring they are empowered and have the resources.</li></ul>
<ul><li>Achieve a record of success in identifying talent, interviewing and hiring people.(&ldquo;Getting the right person in the right job&rdquo;)</li></ul>
<ul><li>Communicate the vision and brand personality to the team and ensure it is integrated in the department&rsquo;s business practices.</li></ul>
<ul><li>Actively and successfully train people for current assignments and future growth.</li></ul>
<ul><li>Set and communicate high performance standards.</li></ul>
<ul><li>Recognize outstanding individual performance in the department and deal with substandard performance fairly, immediately and constructively.</li></ul>
<ul><li>Ensure all employees under your supervision are scheduled in accordance with business needs.</li></ul>
</div>
 Budgeting and Finance
<div>
<ul><li>Proficient Financial Acumen</li></ul>
<ul><li>Prepare the annual business plan for all F&amp;B outlets.</li></ul>
<ul><li>Monitor the outlets&rsquo; budget and proactively implement corrective action where necessary.</li></ul>
<ul><li>Control cost whilst ensuring guests get value for money.</li></ul>
</div>Communication
<div><ul><li>Communicate effectively within the organization at all levels using the most appropriate communication method for the matter concerned.</li></ul>
<ul><li>Conduct regular brief, concise, well prepared departmental meetings and ensure follow-up.</li></ul>
</div>Other
<div><ul><li>Adjust to changes in job requirements and the hotel&rsquo;s operational strategies to meet business needs.</li></ul>
<ul><li>Maintain and achieve Guest satisfaction scores.</li></ul>
<ul><li>Maintain an efficient and effective administrative system.</li></ul>
<ul><li>Continue professional development by self-directed learning and participation in company sponsored training programs.</li></ul>
<ul><li>Keep abreast of developments affecting your field of expertise.</li></ul>
</div>
Technical Expertise
<div>
<ul><li>Plan and recommend replacement of FF&amp;E and OE in accordance with needs and available budget.</li></ul>
<ul><li>Ensure the correct implementation of all cash-handling procedures in the departments under your supervision.</li></ul>
<ul><li>Constantly seek to profit engineer by monitoring cost of sales and implementing revenues-increasing products/programs activities.</li></ul>
<ul><li>Work together with Marketing Communications to achieve high impact exposure of the hotel&rsquo;s F&amp;B facilities in the market.</li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

F&B MANAGER

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