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property manager

doorman

Mandarin Oriental Hotel Group

<div>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Doorman to join our Concierge Team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About the job

Based at the Emirates Palace Mandarin Oriental, Abu Dhabi within the Concierge Department, the Doorman is responsible for providing a friendly and caring welcome to all guests at the hotel entrance according to our service standards in order to ensure guest satisfaction. The Doorman reports to the Assistant Concierge Manager.

As a Doorman, you will be responsible for the following duties:
<ul>
<li>Welcomes the guests upon their arrival in a friendly and caring manner according to the Emirates Palace Mandarin Oriental, Abu Dhabi standards and opens hotel door for all incoming guests.</li>
<li>Opens car door for all guests coming out of a taxi or car, aids with their luggage and brings it to the hotel in an efficient and timely manner to ensure guest satisfaction.</li>
<li>Handles guest requests in a polite and efficient manner such as calling a taxi or giving directions, refers requests to relevant staff if needed to ensure customer satisfaction.</li>
<li>Keeps abreast on hotel products and services as well as on tourist and business traveling information that may be of any interest to our guests.</li>
<li>Any other duties, which may be assigned to you from time to time as directed by your Supervisor or Manager.</li>
</ul>
As Doorman, we expect from you:
<ul>
<li>Previous experience in the same role in luxury property, resort experience is a plus</li>
<li>Additional training or certification in hospitality, customer service, or security is an advantage</li>
<li>Basic proficiency in English (both spoken and written) is required; knowledge of additional languages is a plus</li>
<li>Excellent interpersonal and communication skills, problem solving, customer service and professional attitude</li>
<li>Ensures adherence to hotel safety protocols, including monitoring packages, vehicles, and luggage brought into the premises</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Doorman

Marriott International

<div>Additional Information 
Job Number25202197 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
Start Your Journey With Us
From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.
Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites, most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city, including the extraordinary Abu Dhabi Suite &ndash; the highest suspended suite in the world, connecting the two Nation Towers.
The St. Regis is part of Marriott International, a brand leader, offering the most powerful portfolio in the industry, our more than 30 leading brands and nearly 9,100 properties in 142 countries and territories give people more ways to connect, experience and expand their world. At the heart of The St. Regis, our exceptional staff whom we address as &quot;Hosts,&quot; are the ultimate luxury ambassadors, dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabi&rsquo;s best address&mdash;The St. Regis Abu Dhabi, the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating. 
Job Requirement:
<ul><li>Welcome guests and direct them to Reception</li>
<li>To load and unload luggage from and to vehicles</li>
<li>Open transport doors and greet guests</li>
<li>Protect guests at the entrance from inclement weather</li>
<li>Ensure sufficient number of taxi at the main entrance</li>
<li>Familiar with destinations, and rules &amp; regulation as well as the dress code.</li>
<li>Obtain taxis for guests or liaise with chauffeurs</li>
<li>Manage the traffic in the driveway</li>
<li>To ensure Security of guest luggage left in your care and to safely store it and give guest a receipt</li>
<li>Know regular guest names and requirements</li>
<li>Accurate knowledge of hotel facilities and services</li>
<li>Answer guest questions and resolve guest problems</li>
<li>Promote the Hotel generally</li>
<li>Know the names, functions and locations of the Management Team as well as Corporate Directors</li>
<li>Be aware of daily functions, events, VIP and group arrivals</li>
<li>To carry out any other duties as required</li></ul> 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience:1 year work experience in luxury hotel. 

#LI-MA1 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Arrival Expert (Doorman)

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Doorman

Guest Arrival Expert (Doorman)