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operations manager

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contracts manager

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office manager

duty manager

Modon

<div>
 <p>
  <strong>
   Job Purpose
  </strong>
 </p>
 <p>
  To oversee and ensure smooth day-to-day operations of the Velodrome, combining administrative, financial, and technical responsibilities with strong leadership and customer service delivery. The Duty Manager will ensure the highest safety standards, operational readiness, and customer care while supporting the development of sport programs, events, and community initiatives.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Operations &amp; Administrative Support
  </strong>
 </p>
 <ul>
  <li>
   Provide business, administrative, and operational support to the Management Team.
  </li>
  <li>
   Assist the Operations Manager in supervising the Customer Service Team.
  </li>
  <li>
   Oversee accuracy of the Velodrome&rsquo;s advertised programmes and booking systems.
  </li>
  <li>
   Monitor and update the venue&rsquo;s Quality Management System (QMS), ensuring all policies, procedures, NOPs, and Risk Assessments are current, reviewed annually, and correctly filed.
  </li>
  <li>
   Generate operational and performance reports and presentations, including financial, sustainability, safety, and event updates.
  </li>
  <li>
   Manage administrative tasks linked to recruitment, onboarding, training, attendance, and sickness records.
  </li>
  <li>
   Ensure venue check sheets, paperwork, and record-keeping are maintained, accurate, and up to date.
  </li>
  <li>
   Support planning, setup, and execution of local, national, and international events, ensuring venue readiness.
  </li>
  <li>
   Manage incident and emergency response, coordinating with medical teams, and ensure proper post-incident reporting.
  </li>
 </ul>
 <p>
  <strong>
   Finance
  </strong>
 </p>
 <ul>
  <li>
   Handle purchase orders, invoice processing, and follow-up on payments.
  </li>
  <li>
   Manage membership payments, bookings, and revenue collection before events.
  </li>
  <li>
   Support Managers with hire agreements, contracts, and invoicing.
  </li>
  <li>
   Follow financial and banking procedures, investigating and reporting discrepancies.
  </li>
  <li>
   Assist with financial reporting, monthly performance reports, and end-of-year financial processes.
  </li>
 </ul>
 <p>
  <strong>
   Operational Systems &amp; Technical Support
  </strong>
 </p>
 <ul>
  <li>
   Oversee customer bike storage operations and rental equipment maintenance.
  </li>
  <li>
   Monitor session sales, identify underperforming programmes, and coordinate adjustments with the Head Coach.
  </li>
  <li>
   Serve as a lead user for IT/software systems supporting bookings, memberships, and performance tracking.
  </li>
  <li>
   Collate and analyse data on customer participation, KPIs, membership growth, and session utilization.
  </li>
  <li>
   Support event technology, including timing systems, scoreboards, and digital signage.
  </li>
  <li>
   Create analytical reports using authorized software to support on-site services and internal teams.
  </li>
  <li>
   Update and maintain booking data and session schedules in coordination with Sport Manager.
  </li>
 </ul>
 <p>
  <strong>
   Marketing &amp; Communications
  </strong>
 </p>
 <ul>
  <li>
   Contribute to the venue&rsquo;s social media presence, creating posts and engaging with the cycling community.
  </li>
  <li>
   Ensure customer marketing emails, newsletters, and travel updates are timely and accurate.
  </li>
  <li>
   Maintain the venue&rsquo;s website, updating session schedules and events calendar.
  </li>
  <li>
   Update riders&rsquo; completed track accreditations in the system.
  </li>
  <li>
   Assist with content updates on digital signage throughout the venue.
  </li>
 </ul>
 <p>
  <strong>
   Customer Service Excellence
  </strong>
 </p>
 <ul>
  <li>
   Support setup and execution during major events, including safety protocols.
  </li>
  <li>
   Lead by example to ensure top-quality customer service and safe, cost-effective operations.
  </li>
  <li>
   Handle visitor communication, feedback, and complaints professionally.
  </li>
  <li>
   Track and respond to customer feedback, manage CRM data, and ensure effective phone and survey responses.
  </li>
  <li>
   Supervise Customer Service team interactions with visitors and contractors.
  </li>
  <li>
   Monitor call volumes and support reception as needed.
  </li>
  <li>
   Promote inclusivity and accessibility initiatives, including support for People of Determination.
  </li>
  <li>
   Track customer satisfaction trends and propose service improvements.
  </li>
 </ul>
 <p>
  <strong>
   Compliance &amp; Governance
  </strong>
 </p>
 <ul>
  <li>
   Ensure operations follow Modon&rsquo;s and Venue&rsquo;s policies, procedures, Health &amp; Safety, Equality standards, Financial Regulations, and Environmental Policies.
  </li>
  <li>
   Support internal and external audits with accurate records and corrective actions.
  </li>
 </ul>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Related business qualification (Essential): Bachelor&rsquo;s degree or Postgraduate diploma.
  </li>
  <li>
   Fluent in English (other languages are a plus).
  </li>
  <li>
   Cycling Coaching Qualifications or technical qualifications are preferred.
  </li>
  <li>
   Health and Safety Certification.
  </li>
  <li>
   First Aid at Work and Defibrillator training preferred.
  </li>
  <li>
   Event management and/or venue operations qualifications are an advantage.
  </li>
 </ul>
 <p>
  <strong>
   Experience &amp; Competencies
  </strong>
 </p>
 <ul>
  <li>
   3&ndash;6 years of experience in business support, administrative roles, or operations.
  </li>
  <li>
   Strong leadership and people management skills, including supervising staff and line management.
  </li>
  <li>
   Experience in UAE/Gulf region preferred.
  </li>
  <li>
   Budgeting and financial administration experience, including bookkeeping, cash handling, and invoice processing.
  </li>
  <li>
   Proven experience in customer service, CRM management, and handling feedback or complaints.
  </li>
  <li>
   Experience working with internal &amp; external contractors.
  </li>
  <li>
   Knowledge of operational systems, IT/software for bookings and memberships, and event technology.
  </li>
  <li>
   Experience planning, setting up, and executing events and venue activities.
  </li>
  <li>
   Excellent Health &amp; Safety working practices and compliance with procedures and guidelines.
  </li>
  <li>
   Cultural sensitivity and commitment to inclusivity.
  </li>
  <li>
   Flexibility to work evenings, weekends, and extended shifts during events.
  </li>
  <li>
   Previous experience in consulting firms, finance, government-related sectors, or leisure industry is a bonus.
  </li>
 </ul>
 <p>
 </p>
</div>


Duty Manager

e& UAE

<div>
 <p>
  <em>
   Manages the Corrective &amp; Preventive Maintenance Activities for Mobile Systems including 5G, Public Wi-FI, Core telecom , Enterprise Customer Radio Link , Customer Premises Equipment &amp; Others at Sites across UAE; including
  </em>
 </p>
 <ul>
  <li>
   <em>
    Traffic (Provision, Cessations, Re-routing).
   </em>
  </li>
  <li>
   <em>
    Network failures attendance due to Hardware failures.
   </em>
  </li>
  <li>
   <em>
    Network Planned outages/hazardous.
   </em>
  </li>
  <li>
   <em>
    Acceptance of new projects
   </em>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Responsibilities
 </p>
 <ol>
  <li>
   Reviews the productivity, work practices and economic/efficient deployment of resources, test equipment and personnel.
  </li>
  <li>
   Manages Network Maintenance activities and ensures that the O&amp;M of All equipment's and systems are carried out efficiently, systematically and in accordance with the instructions / guidelines of Manufacturers, Suppliers, International Telecom Regulatory / Professional Organizations as well as the policies / procedures of E&amp; and meet the KPI&rsquo;s.
  </li>
  <li>
   Guides the field staff in performing the required rectification/maintenance tasks for complex cases.
  </li>
  <li>
   Interfaces effectively with internal &amp; external personnel to address O&amp;M issues/concerns.
  </li>
  <li>
   Conduct regular audits of field staff &amp; Ensure that staff carry mandatory tools &amp; test equipment's while working at site.
  </li>
  <li>
   Ensures that guidelines relating to the safety and security are complied with by the field teams as per E&amp; and Customer HSE requirements.
  </li>
  <li>
   Follow up on rectification snags as per defined SLA&rsquo;s.
  </li>
  <li>
   Investigate &amp; provide Incident Reports based on field staff visits to provide relevant details to Manager to forward to concerned sections for Police Report / Insurance claim &amp; follow up
  </li>
  <li>
   Manage the Monthly PM sites target &amp; follow up on the rectification of snags.
  </li>
  <li>
   Co-ordinating with Consultants/Vendor/Contractors for providing data and arrange for site visits
  </li>
  <li>
   Representing section in group meetings and generating management reports on Business continuity, Contractor Governance and BSS Inventory etc.
  </li>
  <li>
   Manage Outsources activities and resources as per Contract
  </li>
  <li>
   Scheduling of Hardware checks, following of on snag rectification
  </li>
  <li>
   Should carryout independent site visits &amp; have Valid UAE Driving license.
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <p>
  Bachelor&rsquo;s degree or equivalent in Telecom Engineering from Reputed University
 </p>
 <p>
  12--15 years experience in field operation and maintenance of Telecom networks
 </p>
</div>


Field Duty Manager OFS Telecom

Miral Experiences

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <em>
  <strong>
   Job Overview
  </strong>
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Plan, book and deliver on and off job training as required to ensure best possible service standards as well as colleague development
  </li>
  <li>
   Openly communicate appropriate and useful information through various channels to include department meetings and briefings
  </li>
  <li>
   Ensure departmental policies, procedures and performance standards are being implemented and maintained throughout their area
  </li>
  <li>
   Review departmental policies, procedures and performance standards to ensure these are up to date, correct and propose changes as appropriate to ensure high levels of customer service and safety
  </li>
  <li>
   Ensure any service delivery defects are resolved and identify any trends and share observations and suggestions with their manager
  </li>
  <li>
   Review satisfaction results for their areas and identify any trends and share observations and suggestions with their manager
  </li>
  <li>
   Review accuracy of any checklists and records completed in their area and analyze
  </li>
  <li>
   Participate in daily operations alongside their colleagues setting a positive example
  </li>
  <li>
   Foster a harmonious atmosphere among colleagues in their area and brings team members together through team activities
  </li>
  <li>
   Manage daily operation of the park, including TKCA tour guides, transport, and arrival
  </li>
  <li>
   Serve as a first responder in the emergency action plan
  </li>
  <li>
   Conduct scheduled safety audits and record results as directed
  </li>
  <li>
   Ensure guest, colleagues and contractor safety at all times
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Events Scope -
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provides management and operational coverage at corporate and QAW events
  </li>
  <li>
   Leads and executes events to include:
  </li>
  <li>
   Marquee and seasonal celebrations
  </li>
  <li>
   Corporate functions o Team buildings
  </li>
  <li>
   Static installations
  </li>
  <li>
   Interactive guest activities
  </li>
  <li>
   Other events promoted by the company.
  </li>
  <li>
   Works within the existing brand and company guidelines while providing creative input into the overall development of events
  </li>
  <li>
   Develops event operational guidelines for the facility as a whole and leads event operations
  </li>
  <li>
   Provides strategic feedback on all aspects of event development, installation, operation and derig to enhance future offerings
  </li>
  <li>
   Ability to develop and lead the execution of corporate and family events within a specific set of logistical criteria; report creation and distribution; schedules creation and execution; development of event materials
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  General -
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Promotes and develops positive and efficient working relationships with vendors, Sinyar, Palace Guard and other internal stakeholders
  </li>
  <li>
   Proficiency in written English and spoken English
  </li>
  <li>
   Ensure that all SOPs are followed
  </li>
  <li>
   Perform Duty Manager shifts as needed by the business
  </li>
  <li>
   Perform all other duties as directed by management
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  <strong>
   Essentials
  </strong>
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Venue management experience; project management
  </li>
  <li>
   Basic technical knowledge
  </li>
  <li>
   2-4 years&rsquo; experience in operations and entertainment
  </li>
  <li>
   Computer skills
  </li>
  <li>
   Customer service knowledge
  </li>
  <li>
   Technical Knowledge
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Miral Experiences
</div>


Operations Manager

Farah Experiences

<div><p><b><i>Job Overview
</i></b></p><ul><li>Plan, book and deliver on and off job training as required to ensure best possible service standards as well as colleague development
</li><li>Openly communicate appropriate and useful information through various channels to include department meetings and briefings
</li><li>Ensure departmental policies, procedures and performance standards are being implemented and maintained throughout their area
</li><li>Review departmental policies, procedures and performance standards to ensure these are up to date, correct and propose changes as appropriate to ensure high levels of customer service and safety
</li>Ensure any service delivery defects are resolved and identify any trends and share observations and suggestions with their manager<br>
<li>
</li></ul><p></p><ul><li>Review satisfaction results for their areas and identify any trends and share observations and suggestions with their manager
</li><li>Review accuracy of any checklists and records completed in their area and analyze
</li><li>Participate in daily operations alongside their colleagues setting a positive example
</li><li>Foster a harmonious atmosphere among colleagues in their area and brings team members together through team activities
</li><li>Manage daily operation of the park, including TKCA tour guides, transport, and arrival
</li><li>Serve as a first responder in the emergency action plan
</li><li>Conduct scheduled safety audits and record results as directed
</li><li>Ensure guest, colleagues and contractor safety at all times
</li></ul><p><b>Events Scope -
</b></p><ul><li>Provides management and operational coverage at corporate and QAW events
</li><li>Leads and executes events to include:
</li><li>Marquee and seasonal celebrations
</li><li>Corporate functions o Team buildings
</li><li>Static installations
</li><li>Interactive guest activities
</li><li>Other events promoted by the company.
</li><li>Works within the existing brand and company guidelines while providing creative input into the overall development of events
</li><li>Develops event operational guidelines for the facility as a whole and leads event operations
</li><li>Provides strategic feedback on all aspects of event development, installation, operation and derig to enhance future offerings
</li><li>Ability to develop and lead the execution of corporate and family events within a specific set of logistical criteria; report creation and distribution; schedules creation and execution; development of event materials
</li></ul><p><b>General -
</b></p><ul><li>Promotes and develops positive and efficient working relationships with vendors, Sinyar, Palace Guard and other internal stakeholders
</li><li>Proficiency in written English and spoken English
</li><li>Ensure that all SOPs are followed
</li><li>Perform Duty Manager shifts as needed by the business
</li>Perform all other duties as directed by management<br>
<li>
</li></ul><p></p><p><b><i>Essentials
</i></b></p><ul><li>Venue management experience; project management
</li><li>Basic technical knowledge
</li><li>2-4 years&acirc;&euro;&trade; experience in operations and entertainment
</li><li>Computer skills
</li><li>Customer service knowledge
</li><li>Technical Knowledge</li></ul></div>

Al Maha Arjaan by Rotana

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 <br/>
 <br/>
 As a Duty Engineer you are responsible for all the mechanical and technical maintenance and HVAC equipment within your property and your role will include key responsibilities such as-
 <br/>
 <br/>
 <ul>
  <li>
   Supervise and control the preventive maintenance schedule
  </li>
  <li>
   Be responsible for the health safety of the property
  </li>
  <li>
   Follow the preventive maintenance chart strictly and maintain records for future reference
  </li>
  <li>
   Coordinate with other department&rsquo;s counterparts to ensure their satisfaction on quality and progress
  </li>
  <li>
   Create departmental training programmes among engineering employees and create opportunities to multitask
  </li>
  <li>
   Distribute the work to subordinates accordingly to their capabilities in order to get the best results to the specified standards
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <strong>
  Education, Qualifications &amp; Experiences
  <br/>
  <br/>
 </strong>
 You should have a degree in mechanical engineering with previous experiences in a similar role and a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to find fault and rectify subsystems are essentials.
 <br/>
 <br/>
 <strong>
  Knowledge &amp; Competencies
  <br/>
  <br/>
 </strong>
 The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive through working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-
 <br/>
 <br/>
 Adaptability
 <br/>
 <br/>
 Customer Focus
 <br/>
 <br/>
 Drive for Results
 <br/>
 <br/>
 Effective Communication
 <br/>
 <br/>
 Planning for Business
 <br/>
 <br/>
 Supervising Operations
 <br/>
 <br/>
 Supervising People
 <br/>
 <br/>
 Teamwork
 <br/>
 <br/>
 Understanding Differences
 <br/>
 <br/>
 Understanding Hotel Operations
</div>


Duty Engineer

Tawasul Transport

<p><b>Objective </b></p><p>To provide the full administrative support the operational division with the implementation of the Tawasul policies, procedures and systems, in particular reports and records</p><p><b>Roles and Responsibilities </b></p><ul><li>Preparing drivers attendance on daily based ( Abu Dhabi, Al Ain and Musaffa) verify absent drivers, not paid drivers, Medical leave drivers, Suspension drivers, Leave drivers</li><li>Able to prepare Operation Daily report</li><li>Able to handle all Driver issues, including but not limited to, drivers complain and request.</li><li>Prepare Duty Roster Of Operation Staff, Bus drivers and car washers as instructed by Operation Manager as well as Duty Taxi drivers roster</li><li>To prepare Operation Clearance for taxi drivers and staffs (Traffics fine, Trans AD fine, accident liabilities and company internal fines) who is going for leave,</li></ul><p><b>Qualification:</b></p><ul><li>Working knowledge of the transportation industry</li><li>Extensive knowledge in Microsoft office</li><li>Excellent people skills, especially when dealing with a multi-cultural environment</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,500.00 - AED4,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Application Question(s):</p><ul><li>Are you willing to do Face to Face interview in Abu Dhabi?</li><li>Can you work either in Abu Dhabi or Dubai?</li></ul>

Operations Coordinator

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><p><b>
Assistant Project Manager ( UAE National)</b></p><p><b>
Abu Dhabi, United Arab Emirates</b></p><p></p><p>
Parsons is now hiring an amazingly talented <b>Emirati National </b><b>A</b><b>ssistant Project Manager</b> to join our team! In this role you will support the Project Manager in providing direction and management for small to medium-sized master planning and infrastructure design projects and ensure on-schedule completion within or below budget in accordance with the contractual obligations.</p><p></p><p><b>
What You'll Be Doing:</b></p><ul><li><p>
Complete variety of project management tasks such as internal coordination within project design team for timely submission of the contracted deliverables.</p></li><li><p>
Coordinate with external project stakeholders, arrange and attend project meetings and follow up and monitor project progress.</p></li><li><p>
Seek quotations, conduct technical and commercial assessments, and prepares requisitions for sub-contractors.</p></li><li><p>
Prepare project progress meetings and project progress reports.</p></li><li><p>
Performs other responsibilities associated with this position as may be appropriate.</p></li></ul><p></p><p><b>
What Required Skills You'll Bring:</b></p><ul><li><p>
Bachelor's degree in Engineering.</p></li><li><p>
Fresh Graduates are welcome to apply.</p></li><li><p>
Ideally, 2 years of project management experience in infrastructure design.</p></li><li><p>
Working knowledge of CAD and other PC software packages typically associated with engineering and project management activity.</p></li><li><p>
Excellent written and oral communications skills.</p></li></ul><p></p>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p></p><p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!</p><p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

Assistant Project Manager (UAE National)

Explore 805+ Duty manager in Room Dining Jobs In House Technical Support Section Head Jobs In Revit Jobs In Revit Jobs In Abu Dhabi United Arab Emirates this November. Find roles across top companies and apply now to boost your career.