e commerce csr

TT Technologies pvt Ltd (PhoneCase.pk)

About Us: We are a growing team committed to delivering top-notch service to our customers. We're looking for a Customer Service Representative who is passionate about helping others and thrives in a fast-paced environment. If you have excellent communication skills and are comfortable using technology, we&rsquo;d love to have you on board!Key Responsibilities:<ul><li>Provide assistance to customers through phone, email, and chat.</li><li>Resolve inquiries, process orders, and ensure customer satisfaction.</li><li>Maintain accurate records of customer interactions and feedback.</li><li>Handle follow-ups to ensure issues are resolved to the customer&rsquo;s satisfaction.</li><li>Work closely with other teams to ensure smooth operations and service delivery.</li></ul>Requirements:<ul><li>Female candidates preferred.</li><li>Must reside in or near Islamabad (E-11) with reliable transport.</li><li>Strong communication and problem-solving skills.</li><li>Basic computer literacy; ability to learn customer service tools quickly.</li><li>Previous experience in customer service is a plus, but not required.</li></ul>How to Apply: If you're passionate about customer service and meet the requirements, we encourage you to apply now! We look forward to having you join our team.Work Location: In-person at E-11, IslamabadJob Type: Full-timePay: Rs18,000.00 - Rs22,000.00 per monthWork Location: In person

E-Commerce CSR

GrowthRatio Solutions

Job Title: Customer Service Representative (CSR)Company: GrowthRise Solutions Location: Bahria Town Phase 7, Islamabad Positions Available: 4 Job Type: Full-Time, On-SiteAbout UsGrowthRise Solutions is a fast-growing e-commerce company committed to delivering outstanding customer experiences. We are looking for motivated and detail-oriented individuals to join our customer service team at our office in Bahria Town Phase 7, Islamabad. This is a great opportunity to build a career in the evolving world of e-commerce while working in a supportive and dynamic environment.Role OverviewAs a Customer Service Representative, you will be the first point of contact for our customers. Your role will include:<ul><li>Responding to inquiries via live chat, email, and phone in a professional and timely manner.</li><li>Assisting customers with orders, tracking shipments, and processing returns.</li><li>Maintaining accurate records of customer interactions and order details.</li><li>Engaging with customers to resolve issues and provide account-related support.</li></ul>Strong written and spoken English communication skills are essential, as you will be assisting both local and international customers.Requirements<ul><li>Bachelor&rsquo;s degree in any field.</li><li>Prior customer service experience is preferred (knowledge of e-commerce platforms like eBay is a plus).</li><li>Must bring your own laptop daily.</li><li>Ability to commute to or relocate near Bahria Town Phase 7, Islamabad.</li></ul>What We Offer<ul><li>Starting salary: PKR 40,000/month.</li><li>Career growth opportunities in a leading e-commerce business.</li><li>Hands-on training and continuous skill development.</li><li>A collaborative, growth-oriented work environment.</li><li>The chance to be part of a company that values customer satisfaction and innovation.</li></ul>Important NoteThis is a full-time, on-site role. Candidates who are unable to work in person or do not meet the stated requirements are kindly requested not to apply.Job Type: Full-time, Entry-Level / Fresher Salary: Starting from Rs. 40,000 per month Work Location: On-site &ndash; Bahria Town Phase 7, IslamabadJob Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

Cabcall Outsource

Candidates experienced with icabbi, Autocab, cordic software are requiredJob Overview: Your role as Cab Call Operator/Dispatcher (CSR) will be responsible for taking incoming calls from UK Customers who are looking to book/amend taxi bookings. You will also be handling the following task in particular:<ul><li>Airport Booking.</li><li>Payment over the Phone.</li><li>Escalating the complaint to the relevant Department.</li><li>Handling Driver Queries/ Grievances.</li></ul>What You&rsquo;ll Do<ul><li>As an Inbound Taxi Controller, you will be answering incoming calls from UK based customers in proficient English (British Accent).</li><li>You will be doing the following task primarily:</li><li>Taxi Bookings: Take orders from the customer for a specific vehicle as per the customer requirement.</li><li>Offer customers with timely Quotations.</li><li>Amending and Cancelling Active Bookings.</li><li>Keep a track of flight inputs.</li><li>Liaison with UK Office i-e Supervisor and Shift In charge.</li><li>Meeting High Level of Customer Service at all times.</li><li>Handling customer complain and Feedback. If appropriate escalate the complaint or issue with the Team Leader.</li><li>Customer Coordination &ndash; Connecting the Customer with the Driver to ensure a pleasant ride. The focus should always be on quality,</li><li>Pickup and Drop-off should always be accurate to maintain High-Quality standards. (You will be briefed on 7 Points of Output during your Training Session)</li></ul>Required Experience &amp; Qualifications:<ul><li>Minimum 01 Year of CSR Experience within UK based cab.</li><li>Candidates with the working knowledge of ICabbi, Autocab &amp; Cordic are required.</li><li>British Accent is mandatory for this role.</li></ul>Job Types: Full-time, Contract Contract length: 11 monthsPay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

Taxi Booking Dispatcher/Operator-UK

Switch Communications

Position: Specialist/TL E-CommerceKey Responsibilities:<ul><li>Oversee daily operations of the e-commerce website, ensuring smooth functionality, including product listings, pricing updates, promotions, and inventory management.</li><li>Develop and execute strategies to drive sales, increase conversion rates, and enhance overall online revenue.</li><li>Monitor and analyze website performance metrics (traffic, conversion rates, bounce rates, etc.) using analytics tools.</li><li>Generate regular performance reports and propose data-driven improvements.</li><li>Collaborate with the content and design teams to ensure product descriptions, images, and other on-site content are engaging, accurate, and optimized for search engines.</li><li>Manage content calendars for product launches, campaigns, and seasonal promotions.</li><li>Enhance the online shopping experience by implementing user-friendly features and resolving any technical or customer issues promptly.</li><li>Oversee customer inquiries via chat, email, and social media channels to ensure timely and satisfactory responses.</li><li>Coordinate with third-party vendors, developers, and technology partners to integrate tools and technologies that enhance e-commerce functionality.</li><li>Manage relationships with logistics, payment gateway, and fulfillment partners.</li><li>Stay up-to-date with industry trends, best practices, and emerging technologies to ensure the e-commerce platform remains competitive.</li><li>Analyze competitors and market data to identify growth opportunities.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor's degree in Business, Marketing, E-commerce, or a related field.</li><li>4-6 years of experience managing e-commerce operations (Shopify, WooCommerce, Magento, etc.).</li><li>Strong understanding of SEO, SEM, and digital marketing strategies.</li><li>Hands-on experience with website analytics tools (Google Analytics, Hotjar, etc.).</li><li>Excellent organizational and project management skills.</li><li>Strong communication and vendor management skills.</li><li>Data-driven mindset with problem-solving capabilities.</li></ul>Benefits:<ul><li>Market-competitive salary.</li><li>EOBI &amp; Provident Fund.</li><li>Annual increments.</li><li>OPD, IPD &amp; entitled leaves.</li></ul>Location: Onsite | IslamabadTo apply: Send your resume to careers@switch.com.pk with the Subject line &quot;Manager E- Commerce&quot;.Job Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthExperience:<ul><li>E-Commerce: 7 years (Required)</li></ul>Work Location: In person

Specialist/TL E-Commerce

Sellsmart Ecom

We are looking for a motivated and experienced E-commerce SEO Executive who has hands-on experience working with international clients (USA &amp; UK) and a strong understanding of Shopify and WordPress platforms. The ideal candidate should be skilled in optimizing e-commerce websites, improving product rankings on Google, and executing effective SEO strategies.Key Responsibilities<ul><li>Perform on-page SEO optimization for e-commerce websites (Shopify &amp; WordPress)</li><li>Optimize product pages including titles, descriptions, meta tags, URLs, and internal linking</li><li>Conduct keyword research for products and categories with a focus on ranking and conversions</li><li>Write and optimize SEO-friendly product content</li><li>Understand and implement Google ranking factors and SEO best practices</li><li>Develop and execute backlink strategies with a focus on niche-relevant, high-quality links</li><li>Identify new backlink opportunities through proper research and outreach</li><li>Monitor SEO performance using tools like Google Search Console, Analytics, Ahrefs, SEMrush, etc.</li><li>Manage and handle 2&ndash;3 projects simultaneously while meeting deadlines</li><li>Collaborate with content and development teams to improve SEO performance</li></ul>Required Skills &amp; Qualifications<ul><li>1&ndash;2 years of proven experience in E-commerce SEO</li><li>Experience working with international clients (USA &amp; UK markets preferred)</li><li>Strong knowledge of Shopify and WordPress SEO</li><li>Solid understanding of product page optimization and ranking strategies</li><li>Experience in keyword research, competitor analysis, and content optimization</li><li>Good understanding of link-building techniques and off-page SEO</li><li>Ability to research, plan, and implement SEO strategies independently</li><li>Basic understanding of HTML, website structure, and technical SEO is a plus</li><li>Good communication and time management skills</li></ul>Preferred Tools<ul><li>Google Search Console</li><li>Google Analytics</li><li>Ahrefs / SEMrush / Ubersuggest</li><li>Screaming Frog (optional)</li></ul>Why Join Us?<ul><li>Opportunity to work with international e-commerce brands</li><li>Hands-on experience with real SEO growth projects</li><li>Supportive team and learning environment</li><li>Career growth opportunities in digital marketing</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs55,000.00 per monthWork Location: In person

SEO Executive (E-Commerces)

TalentPop App

<div>
 E-commerce Sales Associate | Remote (Growth Consultant)
 
 
 Be the Revenue Driver for the World's Fastest-Growing E-commerce Brands.
 
 
 
 TalentPop App
 
 partners with disruptive e-commerce companies to supercharge their customer engagement and revenue. We are seeking driven, results-oriented individuals to join our team as an
 
 E-commerce Sales Associate
 
 &mdash;a crucial client-facing role often referred to internally as a
 
 Growth Consultant
 
 .
 
 
 This is not a traditional call center job. You are an
 
 expert communicator
 
 and a
 
 strategic seller
 
 responsible for generating new sales, managing a pipeline of qualified leads, and positioning our high-performance solutions as the key to client success. If you thrive on closing deals and earning uncapped commissions in a fast-paced, remote environment, this role is for you.
 
 
 
 IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
 
 
 
 To ensure your application is reviewed by the **Recruitment Team**, you
 
 must
 
 follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
 
 
 <ul>
 <li>
 When selecting the position during your application, please choose &ldquo;Brand Concierge&rdquo; from the list of available roles.
 </li>
 <li>
 In the application form, you&rsquo;ll be asked for an application code &ndash; please enter ESA in that field.
 
 
 </li>
 </ul>
 
 Your High-Impact Responsibilities
 
 
 
 Your daily focus will be on leveraging your sales skills and product knowledge to drive measurable revenue growth for TalentPop.
 
 
 <ul>
 <li>
 Sales and Revenue Generation
 </li>
 <li>
 Pipeline Ownership: Manage the end-to-end sales cycle, from initial prospect outreach and qualification through product demonstration, negotiation, and contract closure.
 </li>
 <li>
 Strategic Consulting: Act as a trusted consultant, deeply understanding prospective clients&rsquo; e-commerce challenges (e.g., cart abandonment, conversion rates) and demonstrating how our solutions solve those pain points.
 </li>
 <li>
 Quota Achievement: Consistently meet or exceed monthly and quarterly sales quotas and key performance indicators (KPIs).
 </li>
 <li>
 Client Communication and Expertise
 </li>
 <li>
 World-Class Presentation: Conduct compelling, tailored virtual presentations and product demos for decision-makers (Founders, CEOs, Marketing Directors).
 </li>
 <li>
 Objection Handling: Master the competitive landscape and articulate clear value propositions to effectively handle sales objections and differentiate TalentPop App.
 </li>
 <li>
 CRM Management: Maintain accurate and detailed records of all sales activities, pipeline stages, and client interactions within our CRM system (e.g., HubSpot/Salesforce).
 
 
 </li>
 </ul>
 What You Bring: The Sales DNA
 
 
 We are looking for self-starters with a proven track record of success in sales, customer service, or a related high-pressure, goal-oriented environment.
 
 
 <ul>
 <li>
 Sales Experience: 1+ year of direct experience in a sales, business development, or high-level customer service role with a track record of meeting targets.
 </li>
 <li>
 E-commerce Acumen: Strong familiarity with the e-commerce ecosystem, common platforms (Shopify, WooCommerce), and digital marketing concepts.
 </li>
 <li>
 Communication Mastery: Exceptional verbal and written communication skills; persuasive and professional tone essential for client video calls and professional outreach.
 </li>
 <li>
 Tech Savvy: Proficient in using CRM systems (HubSpot/Salesforce) and video conferencing tools.
 </li>
 <li>
 Motivation: Highly motivated by commission, goal-driven, and thrives in an independent, remote setting where performance dictates earning potential.
 
 
 </li>
 </ul>
 Our Commitment to You: Uncapped Earnings &amp; Support
 
 
 We invest in the people who drive our revenue. This role offers an unparalleled opportunity for financial and professional growth.
 
 
 <ul>
 <li>
 Uncapped Earning Potential: Highly competitive base salary plus an aggressive, uncapped commission structure designed to reward high performance.
 </li>
 <li>
 Work Flexibility: 100% permanent work-from-home setup&mdash;zero commute required.
 </li>
 <li>
 Benefits Package: Comprehensive health coverage (HMO or monthly stipend) and paid time off.
 </li>
 <li>
 Development: Continuous sales training, resources, and clear pathways for advancement into Senior Sales or Account Executive roles.
 
 
 </li>
 </ul>
 Technical Setup Requirements (Remote)
 
 
 <ul>
 <li>
 A reliable personal computer or laptop (i5 processor or modern equivalent).
 </li>
 <li>
 A stable, high-speed, and reliable wired internet connection (minimum 15 Mbps download and upload speed) for crystal-clear video calls.
 </li>
 <li>
 A quiet, professional workspace suitable for conducting clear, uninterrupted client meetings.
 
 
 </li>
 </ul>
 
 Ready to own your earnings and consult with the world's most exciting e-commerce brands? Apply today!
 
</div>

E-commerce Sales Associate

HA-Technologies

Job DescriptionWe are looking for a skilled and experienced WordPress Developer who can handle frontend and backend development, build e-commerce solutions, and work with Shopify and Woo Commerce. The ideal candidate should be able to develop, customize, and maintain high-performance websites with a strong focus on user experience, security, and scalability.Key Responsibilities<ul><li>Develop and customize WordPress themes and plugins</li><li>Work on frontend (UI/UX) and backend (PHP, database) tasks</li><li>Build and manage Woo Commerce e-commerce stores</li><li>Customize and maintain Shopify stores</li><li>Ensure website performance, security, and responsiveness</li><li>Fix bugs, optimize speed, and handle website migrations</li><li>Integrate third-party APIs, payment gateways, and plugins</li><li>Collaborate with designers, marketers, and content teams</li></ul>Required Skills<ul><li>Strong experience with WordPress core, themes, and plugins</li><li>Frontend: HTML, CSS, JavaScript, Bootstrap</li><li>Backend: PHP, MySQL</li><li>Experience with Woo Commerce &amp; Shopify</li><li>Knowledge of REST APIs, hooks, custom post types</li><li>Familiarity with SEO best practices</li><li>Experience with hosting, cPanel, and website security</li></ul>Preferred (Plus) Skills<ul><li>Element or / Gutenberg block development</li><li>Shopify Liquid</li><li>Performance optimization &amp; caching</li><li>Experience with migration tools and staging environments</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Work Location: In person

WordPress Developer

Explore 81+ E commerce csr in Islamabad Pakistan this January. Find roles across top companies and apply now to boost your career.