customer operations lead Jobs in Mumbai India

customer operations lead

key accounts manager (e-commerce) Jobs in Mumbai India

key accounts manager (e-commerce)

lead ecom- customer operation Jobs in Mumbai India

lead ecom- customer operation

logistics operations manager Jobs in Mumbai India

logistics operations manager

operations executive Jobs in Mumbai India

operations executive

ecommerce operations

House of Anita Dongre Limited

<div>
 
 
 Role Overview:
 
 
 
 We are looking for a detail-oriented and proactive Junior Executive in E-commerce Operations to support marketplace operations. This role will focus on stock management, sales performance tracking, partner coordination, and operational reporting across multiple platforms. The candidate will work closely with internal teams and external partners to ensure smooth execution of Marketplace operations.
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Monitor Marketplace Performance and OMNI channel sales performance.
 </li>
 <li>
 Conduct seasonal &amp; brand-wise performance analysis to support decision-making.
 </li>
 <li>
 Review partner sales performance on a Month-to-Date (MTD) basis.
 </li>
 <li>
 Participate in weekly review meetings to share updates.
 </li>
 <li>
 Stock &amp; Inventory Management
 </li>
 <li>
 Perform regular SOH (Stock on Hand) checks across marketplaces
 </li>
 <li>
 Compile and update Warehouse SOH reports.
 </li>
 <li>
 Track Live/Not Live stock status and coordinate with the team for updates.
 </li>
 <li>
 Ensure timely replenishment for assigned brands
 </li>
 <li>
 Follow up with Warehouse teams for stock movement and coordinate with new partners on stock requirements.
 </li>
 <li>
 Conduct stock analysis for new partners&rsquo; onboarding.
 </li>
 <li>
 Compile and maintain sale data.
 </li>
 <li>
 Prepare and circulate performance reports across teams and partners.
 </li>
 <li>
 Support in compiling brand-wise OI(Order Indent) processes and reporting metrics.
 </li>
 <li>
 Mail, update, and follow up with all marketplace.
 </li>
 <li>
 Assist with discount working across all partners.
 </li>
 <li>
 Manage partner-related processes such as Myntra rebates and reconciliations.
 </li>
 </ul>
 
 
 
 
 
 Requirement:
 
 
 <ul>
 <li>
 prior working experience of minimum 3 year with myntra, Ajio, Nykaa, tatacliq.
 </li>
 <li>
 graduate
 </li>
 </ul>
 
 
 
 
 Interested candidate can share their updated cv on
 
 anushka.bothra@houseofanitadongre.com
 
 with subject line :
 
 [Application] - Ecommerce Operations.
 
 
</div>

Ecommerce Operations

Unilever

<div>
 
 Job Title:
 
 Lead ECom- Customer Operation
 
 
 
 Function:
 
 Supply Chain
 
 
 
 Work Location:
 
 Mumbai HO
 
 
 
 Req ID:
 
 R-1170836
 
 
 
 Job Summary
 
 
 
 This role will act as the Head of Customer Service for eCommerce channel and is pivotal in ensuring exceptional service delivery and fostering best-in-class partnerships with eCommerce players in India. The ideal candidate will drive growth for the category, the customer, and HUL by ideating and delivering joint deliverables.
 
 
 The person joining this role will have the opportunity to make a significant impact on our business, working on the fastest growing channel for HUL and the rest of the FMCG industry and work hand-in-hand with Category and CD to drive growth in a dynamic and evolving market.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Service Delivery: Collaborate with eCommerce partners to ensure seamless service delivery and maintain high standards of customer satisfaction.
 </li>
 <li>
 Partnership Management: Develop and nurture strategic partnerships with key eCommerce players to drive mutual growth and success.
 </li>
 <li>
 Joint Deliverables: Ideate and execute joint initiatives that benefit both the customer and HUL, ensuring alignment with business objectives.
 </li>
 <li>
 Performance Metrics: Achieve the ambition for key performance indicators (KPIs) including Online Availability, Customer Reported Fill Rate, and Supplier Ranking #1 for HUL.
 </li>
 <li>
 Category Growth: Drive growth for the assigned category by leveraging insights and data to optimize performance and identify opportunities.
 </li>
 <li>
 Stakeholder Collaboration: Work closely with internal teams including marketing, supply chain, and sales to ensure cohesive and effective execution of strategies.
 </li>
 <li>
 Continuous Improvement: Identify areas for improvement in service delivery and implement innovative solutions to enhance customer experience.
 </li>
 <li>
 Customer Leadership Connects: Engage in top-to-top customer leadership connects, building strong relationships to provide HUL with a first-mover advantage in key collaborative capabilities.
 </li>
 <li>
 Cross-functional Collaboration: Work collaboratively with commercial teams and cross-functional teams (CD &amp; BU teams) to ensure alignment and effective execution of strategies.
 </li>
 <li>
 Leadership Role: Act as a member of the Ecommerce Leadership Team, contributing to the strategic direction and decision-making as part of the Leadership team of Head of Customer Development Ecommerce.
 
 
 </li>
 </ul>
 
 Key Metrics/KPIs
 
 
 
 <ul>
 <li>
 Online Availability: Ensure that HUL products are consistently available on eCommerce platforms.
 </li>
 <li>
 Customer Reported Fill Rate: Achieve high fill rates as reported by customers, ensuring timely and accurate order fulfillment.
 </li>
 <li>
 Supplier Ranking: Attain and maintain the #1 supplier ranking for HUL on eCommerce platforms.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Experience: Minimum of 5-7 years of experience in customer service management, preferably within the eCommerce sector.
 </li>
 <li>
 Education: Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field. MBA is a plus.
 </li>
 <li>
 Skills: Strong analytical skills, excellent communication and negotiation abilities, and a proven track record of managing successful partnerships.
 </li>
 <li>
 Attributes: Proactive, results-oriented, and able to thrive in a fast-paced environment.
 
 
 </li>
 </ul>
 
 Experience:
 
 12-15 years of driving business critical outcomes, handling large teams, cross-functional stakeholders internally and externally (experience in handling organized customers or suppliers will be an added advantage)
 
 
 
 Behavioral Competencies
 
 
 
 <ul>
 <li>
 Excellent Communication Skills: Outstanding verbal and written communication and presentation abilities.
 </li>
 <li>
 Strong Interpersonal Skills: Ability to effectively influence individuals both inside and outside the company.
 </li>
 <li>
 Balance in Communication: Maintain balance between customer and internal supply chain communication, ensuring responsible and consistent dialogue.
 </li>
 <li>
 Competitive and Motivated: Highly competitive and self-motivated mentality with the drive to "make it happen".
 </li>
 <li>
 Ethical Integrity: Strong ethics and a high level of personal and professional integrity.
 </li>
 <li>
 Team Leadership: Effective team member and leader with the ability to collaborate across different levels within the organization.
 </li>
 <li>
 Bandwidth Management: Capacity to work under tight deadlines and manage multiple priorities.
 </li>
 <li>
 Creativity and Technical Proficiency: Strong creativity skills alongside proficient excel and presentation skills.
 </li>
 <li>
 Internal Team Collaboration: Frequently engage the internal team with channel and customer nuances, ensuring alignment and collaboration.
 
 
 </li>
 </ul>
 All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent - please verify before proceeding.
</div>

Lead ECom- Customer Operation

St. Regis Hotels & Resorts

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25194678
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 The St. Regis Mumbai, 462, Senapati Bapat Marg, Mumbai, Maharashtra, India, 400013VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 
 Required:
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Hotel Marketing and Advertising
 
 
 
 <ul>
 <li>
 Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams.
 </li>
 <li>
 Partners with Operations, Food &amp; Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.
 </li>
 <li>
 Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.
 </li>
 <li>
 Manages F&amp;B media schedules and verifies prompt settlement of accounts.
 </li>
 <li>
 Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups
 </li>
 <li>
 Executes email marketing, and display advertising.
 </li>
 <li>
 Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.
 </li>
 <li>
 Verifies all advertising for the hotel in digital channels is in alignment with brand voice.
 
 
 </li>
 </ul>
 
 Social Media Content Management
 
 
 
 <ul>
 <li>
 Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).
 </li>
 <li>
 Develops and executes promotions campaign in F&amp;B, weddings, spa, rooms and conferences through relevant digital and social media channels.
 </li>
 <li>
 Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.
 
 
 </li>
 </ul>
 
 Public Relations and Visual Asset Management
 
 
 
 <ul>
 <li>
 Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM.
 </li>
 <li>
 Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.
 </li>
 <li>
 Manages assigned accounts as per the media account management system.
 </li>
 <li>
 Writes and distributes all press releases for property events, promotions, and outlets.
 </li>
 <li>
 Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.
 </li>
 <li>
 Supports pull through of impactful PR strategy &amp; activities to drive quality press coverage through media engagement, in alignment with communications objectives.
 </li>
 <li>
 Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution.
 </li>
 <li>
 Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s).
 </li>
 <li>
 Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel.
 </li>
 <li>
 Supports the co-ordination of photography for F&amp;B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.
 </li>
 <li>
 Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.
 </li>
 <li>
 Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.
 
 
 </li>
 </ul>
 
 Direct Marketing and Collateral Development
 
 
 
 <ul>
 <li>
 Coordinates and executes Hotel and F&amp;B printed materials.
 </li>
 <li>
 Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.
 </li>
 <li>
 Assists in the production of all property, F&amp;B display, and temporary signage in hotel public areas.
 </li>
 <li>
 Promotes collection of competitors collateral and publicity on a monthly basis.
 </li>
 <li>
 Manages the execution of F&amp;B direct marketing activities.
 </li>
 <li>
 Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).
 
 
 </li>
 </ul>
 
 General
 
 
 
 <ul>
 <li>
 Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&amp;B promotions and campaigns.
 </li>
 <li>
 Helps with the publication of hotel&rsquo;s newsletter(s).
 </li>
 <li>
 Supports communications duties and functions as deemed necessary.
 </li>
 <li>
 Assists in the liaison and execution of joint F&amp;B promotions.
 </li>
 <li>
 Works with eCommerce to verify the Hotel&rsquo;s website and related websites are updated on a regular basis.
 </li>
 <li>
 Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy.
 </li>
 <li>
 Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.
 </li>
 <li>
 Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance.
 </li>
 <li>
 Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Marketing and Communication Manager

Pidilite Industries Limited

<div>
 
 Key Requirement for the Position
 
 
 
 <ul>
 <li>
 Candidate with good knowledge &amp; experience into AEM.
 </li>
 <li>
 Should have worked on large scale eCommerce implementations and related integration for both D2C and 3rd party eComm players.
 </li>
 <li>
 Possess excellent analytical skills and leverage data, metric, analytics and consumer behavior trends to drive actionable insights &amp; recommendations.
 
 
 </li>
 </ul>
 
 Job Description
 
 
 
 Role: Digital Initiatives
 
 
 Location: Mumbai
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Evaluation and implementation of upcoming technologies like OOTB eCommerce Market places (e.g. Hybris, Magento) , speech analytics, Martech tools, AR/VR platforms, middleware/ API management tools &amp; SFAs (Sales Field Force Applications)
 </li>
 <li>
 Evangelize new digital technologies related to AR/VR, Metaverse, Blockchain, Al/ML use-cases etc.
 </li>
 <li>
 Managing DXP roadmap for website transformation and experience projects.
 </li>
 <li>
 Have solid expertise in campaign and channel analysis and reporting, experience in implementing eComm, Web behavior, Adobe analytics.
 </li>
 <li>
 Drive change management &amp; adoption programs for new projects &amp; processes enabled through digital.
 </li>
 </ul>
</div>

Digital Initiatives

<div>
 
 
 Job Description
 
 
 
 
 
 Job Title:
 
 Customer Operations Lead
 
 
 
 Function:
 
 Supply Chain
 
 
 
 Location:
 
 Mumbai HO
 
 
 
 Req ID:
 
 R-1171067
 
 
 
 
 Job Description:
 
 
 
 
 The Capability Resource will be part of the E-commerce Customer Operations team, playing a pivotal role in driving capability unlocks that simplify operations and strengthen the transformation agenda. This position is designed to make the E-commerce team future-ready by identifying, implementing, and embedding best-in-class industry practices.
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Capability Implementation: Identify and implement relevant capabilities aligned with evolving E-commerce industry standards to enhance operational efficiency.
 </li>
 <li>
 Network OTIF Delivery: Ensure timely execution of key capability projects, meeting On-Time-In-Full (OTIF) targets across the network.
 </li>
 <li>
 Capability Adoption: Drive adoption and integration of new operational unlocks across the E-commerce Supply Chain team to maximize impact.
 </li>
 <li>
 Cross-Functional Collaboration: Partner with Customer Operations (CO), COE, and IT teams to deliver scalable and relevant capabilities.
 </li>
 <li>
 Transformation Agenda: Lead initiatives that support the long-term transformation of the E-commerce team, ensuring readiness for future challenges.
 
 
 </li>
 </ul>
 
 
 Experience Required:
 
 
 
 
 <ul>
 <li>
 3-5 years of experience in a customer service role, preferably in the FMCG/Ecommerce industry
 </li>
 <li>
 Knowledge of SAP and CRM tools will be an added advantage.
 </li>
 <li>
 Experience with data visualization and Business Intelligence tools such as Tableau, Power BI.
 
 
 </li>
 </ul>
 
 
 Qualification &amp; Skills Required:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in any discipline
 </li>
 <li>
 Strong analytical skills
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Ability to multitask and work in a fast-paced environment.
 </li>
 <li>
 Strong problem-solving and decision-making skills
 
 
 </li>
 </ul>
 All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent&mdash;please verify before proceeding.
</div>

Customer Operations Lead

Marico Limited

<div>
 
 
 Qualification &amp; Experience
 
 
 <ul>
 <li>
 MBA from Premier B-School, with 4-5 years&rsquo; experience.
 </li>
 <li>
 Prior experience in E-Commerce role while managing key accounts independently.
 </li>
 <li>
 Exposure to FMCG / e-commerce industry will be an advantage along with experience of handling P&amp;L and category.
 </li>
 </ul>
 
 
 
 
 
 Key Deliverables of the Role
 
 
 <ul>
 <li>
 Sole custodian of business for the Ecommerce accounts with the specified set of platforms.
 </li>
 <li>
 Building a strong presence in Ecommerce channel in the given accounts, with clear merchandising lead indicators.
 </li>
 <li>
 Participate in ideation on new launches/product ideas/combos etc and fully own the execution thereof.
 </li>
 <li>
 Implement Way of Working as per guidelines, with a thorough review mechanism.
 </li>
 <li>
 Track daily/weekly sales across customers and work towards betterment in same.
 </li>
 <li>
 Responsible for revenue, business growth and costs/budget management.
 </li>
 <li>
 Grow Portfolio of Platforms actively dealing in your set of brands.
 </li>
 <li>
 Maintaining all sell-out and stock data in relevant formats.
 </li>
 <li>
 Work closely with marketing heads for Digital marketing budgets and initiatives for the category. Also be the custodian for Content on all key brands.
 </li>
 <li>
 Build the Online Strategy for key sub-categories.
 </li>
 <li>
 Achieve top-line and sell-out/primary targets for the Category for all accounts for the year.
 </li>
 <li>
 Fully responsible for overall commercial, operational and other related business aspects.
 </li>
 </ul>
 
 
 
 
 
 Knowledge, Skills &amp; Competencies
 
 
 <ul>
 <li>
 Execute with Impact
 </li>
 <li>
 Analytics driven decision making
 </li>
 <li>
 Collaborate to win in the market
 </li>
 <li>
 Communicate &amp; Negotiate impact fully
 </li>
 </ul>
 
 
 
 
 
 Reporting Relationships
 
 
 
 Upwards &ndash; Head E-Commerce
 
 
 
 
 
 
 Other Functional Interfaces
 
 
 <ul>
 <li>
 Internal - Trade &amp; Customer Marketing teams, Marketing teams, Supply Chain &amp; Commercial teams
 </li>
 <li>
 External - Category Heads &amp; E-Commerce chains, Agencies
 </li>
 </ul>
 
 
 
 
 
 Growth Path &amp; Future
 
 
 
 Can grow &amp; take on higher responsibility within the E-Commerce
 
 
 The role holder can take on Customer Marketing roles &amp; Trade Marketing roles within the General/Modern Trade channels
 
 
 
</div>

Key Accounts Manager (E-commerce)

Urban Company

<div>
 
 
 About Urban Company:
 
 
 
 
 
 
 
 
 
 Urban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massag
 
 
 etherapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., all delivered in the comfort of their home and at a time of their choosing. We promise our customers a high-quality, standardized, and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise
 
 
 
 
 
 Urban Company started as UrbanClap in November 2014, when its founders, Abhiraj, Raghav, and Varun, realized that the home services industry was predominantly unorganized, fragmented, and offline. Customers found it challenging to avail quality services conveniently, and service professionals were struggling to make ends meet, having to rely upon sever
 
 
 almiddlemen, contractors, and local aggregators. The founders felt that the industry was ripe for disruption, and launched Urban Company, with three key principles in mind
 
 
 
 
 
 1. Customer love: Build a platform that offers truly delightful and differentiated services
 
 
 2. Partner empowerment: Build a deep, full-stack partnership with service partners,helping improve their earnings and overall livelihood
 
 
 3. Technology first: Bring innovation and technology to an age-old industry
 
 
 
 
 
 
 What you&rsquo;ll do:
 
 
 <ul>
 <li>
 Independently own and build all aspects of UC&rsquo;s business across your vertical in the city cluster you are responsible for -building the supply chain across selection, training and onboarding of professionals; daily operations; quality of service; user growth and expansion. This is an operations-heavy role; the leader is expected to be hands-on and on the ground.
 </li>
 <li>
 Grow the marketplace by improving the quality of service, like service availability, on-the-job quality through training,etc.
 </li>
 <li>
 Build, coach, and lead a high-performance team - they need to be good at hiring and grooming talent.
 </li>
 <li>
 Be part of key projects that improve the performance of the overall category - work with category heads, product, and marketing teams.
 </li>
 </ul>
 
 
 
 
 In a nutshell, the General Manager is expected to completely own and drive the business, the team, and make all decisions for the city cluster. This is an operationally heavy role, and we expect the leader to be strong on operational excellence and leadership skills.
 
 
 
 
 
 
 What We Need:
 
 
 <ul>
 <li>
 Experience in a high-growth operations-based Startup, Ecommerce, FMCG
 </li>
 <li>
 High sense of ownership and a penchant for excellence
 </li>
 <li>
 Extremely strong first-principles problem solvers, who have a maker/builder within them and want to bring to life consumer insights to revolutionize the service industry.
 </li>
 </ul>
 
 
 
 
 
 What can you expect:
 
 
 <ul>
 <li>
 A great work environment with massive ownership and growth opportunities.
 </li>
 <li>
 Work closely with strong leaders who are amongst the best in the country when it comes to operational excellence and consumer obsession
 </li>
 <li>
 A lot of freedom and ownership to propose and change the way we do things. We still believe it is Day 0 and are hungry to improve and change
 </li>
 <li>
 Growth opportunities within UC via our robust internal mobility program
 </li>
 </ul>
</div>

General Manager - Business Operations

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