engagement coordinator

Commonwealth of Massachusetts

<div></div><div><div><p><b><i>Attention applicants:</i></b><b><i> </i></b><b><i>Do not apply for this position via the MassCareers website.</i></b><b><i> </i></b><b><i>Your application will not be received.</i></b></p><p></p><p><b><br>
To apply, follow the link below </b><b>to the Attorney General&rsquo;s Office direct application page.</b></p><p><b>
www.mass.gov/ago/employment</b><b>.</b></p><p><b>
</b></p><p></p><p><b>COMMUNITY ENGAGEMENT COORDINATOR,</b></p><p><b>
WESTERN, MA</b></p><p></p><p><br>
EXECUTIVE BUREAU</p><p>
COMMUNITY ENGAGEMENT DIVISION</p><p>
(Springfield Regional Office)</p><p>
</p><p>The Attorney General&rsquo;s Community Engagement Division (CED) aims to fulfill the Office&rsquo;s mission to serve all people in the Commonwealth of Massachusetts in every one of its diverse communities. CED assists in expanding the reach of the office and supporting efforts to ensure legal and advocacy work is informed by and reflects the needs of the communities and residents of Western Massachusetts.</p><p></p><p><br>
The Division works to establish a bridge between the Attorney General&rsquo;s Office (AGO), community members, and organizations across Massachusetts so that every resident has access to the Office&rsquo;s services. To this end, the Division works with all bureaus in the Office to develop engagement strategies, trainings, information sessions, clinics, and public presentations on a wide variety of topics.</p><p>
</p><p>Primary Duties:</p><ul><li><p>
Manage and cultivate partnerships with community groups, organizations, and other stakeholders, particularly those working with people disabilities, environmental justice communities, immigrant and migrant populations, elders, youth, and low-income residents.</p></li></ul><ul><li> Maintain a visible presence in Western MA, including, Berkshire, Franklin, Hampden and Hampshire Counties by representing the Office and Division at public events, community meetings, and stakeholder gatherings to share the AGO goals.</li><li> Identify new opportunities to collaborate with community leaders and advocacy organizations throughout the region to advance the AGO mission and strategic priorities.</li><li> Educate the public on the AGO&rsquo;s services and deliver trainings on topics such as consumer protection, scam prevention, worker&rsquo;s rights, landlord and tenant rights.</li><li> Plan, organize and participate in internal and external events supporting cross bureau leadership and staff including our Wage Theft Clinics, regional summits, advisory council meetings, and topical webinars.</li><li> Provide general administrative and office support to the Springfield Regional Office, as needed.</li></ul><p>
</p><p>Position Type: Full-Time/Non-Exempt. Our current hybrid model includes some remote workdays for most positions. On in-office days, employees are required to report to one of our designated office locations, either in Boston or at a regional office.</p><p>
</p><p>Salary: $60,490 - $64,274</p><p><b>
</b></p><p><b>To apply for this position</b><b>:</b><b> </b>Please visit the Employment and Recruitment Portal of the Attorney General&rsquo;s Office at BambooHR and apply directly. <b>Applications submitted via MassCareers website are not received.</b></p><p><b>
</b></p><p>You will be asked to submit a cover letter and resume when applying for this position. The application deadline is November 14 , 2025, at 5:00 PM (ET) .</p><p>
</p><p>Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact the Human Resources Division at (617) 963-2932.</p><p>
</p><p><b>Do not select MassCareers &ldquo;apply online&rdquo; option to apply for this position. Applications submitted via this MassCareers website are not received by our Office.</b></p><p>
</p><p>Inquiries regarding position &amp; status may be made to:</p><p>
Community Engagement Division</p><p>
AGOcommunityengagement@mass.gov</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><br>
Position Requirements:</p><ul><li> Bachelor&rsquo;s degree or equivalent experience.</li><li> Experience delivering public awareness presentations and working with diverse populations.</li><li> Ability to facilitate and lead internal and external meetings and events.</li><li> Effective verbal and written communication skills.</li><li> Self-starter with the ability to set clear goals, think strategically, and manage time effectively.</li><li> Ability to work both independently and as part of a team.</li><li> Effective event planning and project management skills.</li><li> Proficiency with Microsoft Office Suite, MailChimp, Zoom, Canva and other software preferred.</li><li> Ability to work some early mornings, nights, and weekends to attend external events.</li><li> A valid Massachusetts driver&rsquo;s license as this position requires frequent travel throughout Western Massachusetts and to the Boston Office on occasion.</li></ul><p></p><p><br>
The successful candidate will be able to demonstrate a connection to the people and communities we serve and an interest in supporting a respectful, diverse, equitable, and inclusive work environment.</p><p><b>
</b></p><p><i>The Attorney General&rsquo;s Office is an Equal Opportunity Employer. As the representative of the Commonwealth and its residents, the Attorney General&rsquo;s Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.</i></p><p><b>
</b></p><p><b>Do not select MassCareers &ldquo;apply online&rdquo; option.</b><b> </b><b>Any automated message generated by the Commonwealth of Massachusetts MassCareers website does not apply to posted positions at the Attorney General&rsquo;s Office.</b><b> </b><b>You must apply directly at:</b><b> </b><b>www.mass.gov/ago/employment</b><b>.</b></p><div><br>
</div></div><div><b>
Official Title</b><b>:</b> Coordinator (NE)</div><div><b>
Primary Location</b><b>:</b> United States-Massachusetts-Boston-1 Ashburton Place</div><div><b>
Job</b><b>:</b> Unclassified</div><div><b>
Agency</b><b>:</b> Office of the Attorney General</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Shift</b><b>:</b> Day</div><div><b>
Job Posting</b><b>:</b> Oct 24, 2025, 6:16:56 PM</div><div><b>
Number of Openings</b><b>:</b> 1</div><div>
 Yearly</div><div><b>
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator</b><b>:</b> Non- Executive Branch Agency - 0000000000</div></div>

COMMUNITY ENGAGEMENT COORDINATOR

SpartanNash

<div><p>At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, <b><i>&ldquo;I can&rsquo;t live without them.&rdquo;</i></b></p><p>
Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash&rsquo;s <b>People First</b> culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!</p><p><b>
Location:</b></p>
1204 State St - Gladwin, Michigan 48624<p><b>
Job Description:</b></p><p><b>
Position Summary</b>:</p><p>
The Associate Engagement Coordinator is dedicated to driving the employment life cycle for the store they are assigned. They will primarily be responsible for the creation and execution of internal employee engagement initiatives to drive a people first culture. This position plays a vital role supporting the hiring process, orientation, training, safety, compliance, and drive excellent store communications.</p><p><b>
Here's what you&rsquo;ll do</b>:</p><ul><li><p>
Manage the full cycle recruiting process in workday. Posting jobs, conducting interview, and coordinating final interviews with store leadership. Completing job offer and on-boarding processing through workday.
</p></li><li><p>Setting up and conducting orientation for store as needed.</p></li><li><p>
Will own partnership with local HR Business partner to post or add hiring events or added resources to staff as needed.</p></li><li><p>
Manage the first 90 days of employment for a new hire to validate training and drive engaged team. Will be measured by early stage retention.</p></li><li><p>
Full ownership of store engagement programs that include recognition that is conducted on a daily, weekly and period basis.</p></li><li><p>
Proficiency in Microsoft office Suite and strong written and verbal communication skills.</p></li><li><p>
Compliance ownership at Store/location level. Will own processing of timely terminations at store level, I-9 processing, Minor Binder (Work Permits) current and compliant, support scheduling and workforce management system reporting.</p></li><li><p>
Will own the off-stage locations in store for the associate experience. Break rooms, office, training spaces, etc. (Associate engagement)</p></li><li><p>
Based on volume and need for location may serve in the capacity of the Person-In-charge for portion of weekly schedules.</p></li><li><p>
Additional responsibilities may be assigned as needed.</p></li></ul><p><b>
Here&rsquo;s what you&rsquo;ll need:</b>
</p><ul><li><p>High School Diploma (Required)
</p></li><li><p>College degree or college course work in Business Administration, Human Resources or related area preferred.
</p></li><li><p>One-year Human Resources administrative support experience or Human Resource college coursework required.
</p></li><li><p>Strong written and verbal communication skills and customer service skills; ability to interact with associates at all levels.
</p></li><li><p>Must have attention to detail, strong data entry skills and effective organization, prioritization and multi-tasking skills.
</p></li><li><p>Ability to handle and maintain confidentiality of sensitive information.
</p></li><li><p>Knowledge of principles and practices of human resources is highly preferred.
</p></li><li><p>Proficient computer skills including Microsoft Office (Word, Excel and PowerPoint) required, and prior experience with HRIS/HRMS preferred.
</p></li><li><p>Ability to manage in a fast paced and energetic environment.</p></li><li><p>
Provide exceptional service to our internal and external customers and will lead by example.</p></li><li><p>
Attention to details and a commitment to timely responses as needed.</p></li><li><p>
Lives our core values of we serve, we have fun, we create solutions, and We win.</p></li></ul><p><b>
Physical Requirements:</b></p><p>
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br>
<br>
May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.</p><p>
As part of our <b>People First</b> culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.</p><p>
SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.
</p><p>We are not able to sponsor work visas for this position.</p></div>

Associate Engagement Coordinator

IHG Hotels & Resorts

<div><p>Join our award-winning team at InterContinental Cairo Citystars&mdash;a certified Great Place to Work&reg;&mdash;as an Admin &amp; Colleagues Engagement Coordinator! In this dynamic dual role, you&rsquo;ll provide crucial executive support to our Area Director of HR for Egypt &amp; Africa while driving colleague engagement initiatives that fuel our exceptional workplace culture. If you&rsquo;re a highly organized multitasker with a passion for people operations and a knack for creating memorable employee experiences, this is your opportunity to grow with a global hospitality leader where your work directly impacts our most valuable asset &ndash; our people.</p>
<p><b>
Your Day-To-Day</b></p>
<ul>
<li>Act as a <b>Personal Assistant</b> to the Area Director of HR, managing calendars, scheduling meetings, and handling correspondence.</li>
<li>Prepare reports, presentations, and briefing documents as needed.</li>
<li>Organize travel arrangements, expense reports, and logistics for the HR leadership team.</li>
<li>Assist in planning and executing <b>employee engagement initiatives</b> (wellness programs, recognition events, team-building activities).</li>
<li>Support internal communications, including newsletters, announcements, and HR updates.</li>
<li>Coordinate logistics for HR-led workshops, training sessions, and leadership meetings.</li>
<li>Maintain confidential HR records and assist with documentation.</li>
<li>Liaise with regional HR teams to ensure smooth operations and follow-ups.</li>
<li>Assist in onboarding processes for new hires in the HR department.</li>
<li>Identify and order for the purchasing of supplies, equipment, facilities and services necessary to maintain an efficient office.
</li><li>Promote team work and quality service through daily communications and coordination with other departments.
</li><li>Complete and/or coordinate activities related to assigned projects.
</li><li>Assist in establishing project timetables, action steps and status updates; follow-up, as appropriate, to ensure timely execution to meet established deadlines.
</li><li>Administrative work, related to the attendance system.
</li><li>Maintain active proper filing system (ingoing &amp; outgoing)
</li><li>Maintain active proper filing and record or guest complaints and queries.
</li><li>Responsible to take Meeting Minutes and following up with the actions as required.
</li><li>Prepare a variety of correspondence, reports, and/or presentations.
</li><li>Gathering and summarizing information from various sources.
</li><li>Analysis and summary of data.
</li><li>Creating spreadsheets, charts, and/or graphics.
</li><li>Entering, retrieving and/or manipulating data within software programs or databases.
</li><li>Organize and expedite flow of work; follow-up on pending matters.
</li><li>Communicate and interpret instructions; and communicate information to staff or clients in manager&rsquo;s absence.
</li><li>Maintain manager's appointment calendar and complete and submit expense reports; coordinate telephone/conference calls and incoming mail; set up and maintain filing systems, etc.
</li><li>Strong analytical and problem-solving skills
</li><li>A team player, proactive, responsible, hardworking and able to work under pressure
</li><li>Excellent computer skills including MS Word, PowerPoint and Excel. Reading and writing abilities are utilized often when compiling correspondence or performing other administrative functions.
</li></ul><p><b>What We Need From You:</b></p>
<ul>
<li>1+ years in <b>administrative support</b>, preferably in HR or a corporate environment.</li>
<li>Experience in <b>event coordination</b> or employee engagement is a plus.</li>
</ul>
<p><b>What you can expect from us:</b></p>
<p>
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
</p><p>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
</p><p>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
</p><p><b><i>So, join us and you&rsquo;ll become part of our ever-growing global family.</i></b></p><p></p>
As the world&rsquo;s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental&reg;&#65039; brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you&rsquo;d like to embrace a world of opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.<p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Admin & Colleagues Engagement Coordinator

Charles River Recovery LLC

<div><div><p><b>Position Overview:</b> As the Alumni and Family Engagement Coordinator for our addiction treatment program, you will be responsible for fostering a supportive and engaged community among program graduates and providing support services to family members and loved ones of our alumni. Your primary focus will be on maintaining relationships with alumni, providing ongoing support, organizing events, and facilitating opportunities for continued growth and recovery as well as managing and facilitating the family support group and being available to provide support to the loved ones of our alumni, as needed.</p><p><b>
Education:</b></p><p>
High school diploma or equivalent required.</p><p>
Minimum of one year of experience in the substance use disorder field.</p><p><b>
Experience:</b></p><ul><li>
Prior experience working in addiction treatment, recovery support services, or community outreach.</li><li>
Personal experience with addiction and recovery is valued but not required</li><li>
Licensure/Certification: None</li><li>
Knowledge and Training required at time of hire:</li><li>
Strong interpersonal and communication skills.</li><li>
Demonstrated empathy, compassion, and a non-judgmental attitude toward individuals in recovery and their families.</li><li>
Excellent organizational and time management abilities.</li><li>
Familiarity with community resources and recovery support networks.</li><li>
Ability to work both independently and collaboratively as part of a team.</li></ul><p></p><p><b><br>
Key Responsibilities:</b></p><p>
Alumni Engagement:</p><p>
Build and maintain relationships with program graduates through regular communication (phone, email, social media, and in-person meetings.)</p><p>
Provide ongoing recovery support and encouragement to alumni as they navigate life after treatment.</p><p>
Serve as a liaison between alumni and the treatment program, ensuring alumni voices are heard and their needs are addressed.</p><p>
Event Coordination:</p><p>
Plan, coordinate, and facilitate regular alumni events such as reunions, workshops, support groups, and recreational activities.</p><p>
Collaborate with other staff members to develop engaging and relevant programming for alumni.</p><p>
Resource Referral:</p><p>
Connect alumni with resources and services that support their ongoing recovery.</p><p>
Work collaboratively with CRR&rsquo;s Outreach team to maintain a comprehensive database of community resources and referrals.</p><p>
Assist alumni and community members in reconnecting with the Admissions team if a relapse occurs, ensuring timely access to appropriate support and services.</p><p>
Program Advocacy:</p><p>
Advocate for the alumni community within the organization, ensuring their needs are considered in program development and decision-making processes.</p><p>
Collect feedback from alumni to continuously improve program offerings and services.</p><p>
Communication and Outreach:</p><p>
Develop and implement marketing strategies to engage and grow the alumni network.</p><p>
Conduct weekly recovery meetings for ATS and CSS levels of care.</p><p>
Work with the Social Media Specialist to create content for newsletters, social media, and other communication channels to keep alumni informed about program updates, events, and success stories.</p><p>
Family Engagement:</p><p>
Add emails for loved ones of patients to our Family Support Group mailing list and send timely meeting invitations.</p><p>
Facilitate Family Support Group meeting on Microsoft Teams, providing education on co-dependency and healthy family systems to attendees and supporting engagement.</p><p>
Offer support to loved ones seeking help for themselves or family members experiencing relapse.</p></div><br>
Full time</div>

Alumni and Family Engagement Coordinator

Civitas Senior Living

<div><div><h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3>
<h4 class="jobSectionHeader"><b>Management Responsibilities</b></h4>
<ul><li>Make rounds to ensure the community meets established standards; report to the department Director if corrections are needed.</li>
<li>Support marketing tours as required; know the process for collecting deposits and guiding prospective residents through the discovery process.</li>
<li>Assist the Wellness Director with budget oversight related to employee relations and employee recognition events.</li>
</ul><h4 class="jobSectionHeader"><b>Employee Responsibilities</b></h4>
<ul><li>Schedule candidate interviews and conduct initial interviews for wellness and other departments when needed.</li>
<li>Organize and schedule orientation and training sessions for new employees in Memory Care (MC) and Assisted Living (AL).</li>
<li>Coordinate and conduct new employee orientations and in-service training for all staff.</li>
<li>Manage staffing schedules and PTO; monitor for overtime issues in the wellness department.</li>
<li>Provide employee coaching, validation, and observation; report performance feedback to the Wellness Director.</li>
<li>Ensure new employees demonstrate competency in their assigned roles.</li>
<li>Collaborate with other directors to celebrate special achievements as part of the Passion Program.</li>
<li>Serve as on-call support for employee inquiries during the week and share on-call responsibilities on weekends with other management.</li>
</ul><h4 class="jobSectionHeader"><b>Medication Responsibilities</b></h4>
<ul><li>Assist with weekly medication audits and MAR audits as needed.</li>
<li>Support cycle tasks when necessary.</li>
</ul><h4 class="jobSectionHeader"><b>Customer Service &amp; Compliance</b></h4>
<ul><li>Provide excellent customer service to both internal and external customers.</li>
<li>Ensure compliance with regulations regarding residents&rsquo; rights.</li>
<li>Follow and communicate company policies and procedures.</li>
</ul><h4 class="jobSectionHeader"><b>Training &amp; Special Projects</b></h4>
<ul><li>Attend required training sessions as directed by your supervisor.</li>
<li>Support Passion Program initiatives.</li>
<li>Perform additional duties as assigned.</li>
</ul><h4 class="jobSectionHeader"><b>Travel Requirement</b></h4>
<ul><li><b>Must be willing to travel as needed to support community operations and training initiatives.</b></li>
</ul><p></p><h3 class="jobSectionHeader"><b>Key Job Requirements</b></h3>
<ul><li>Ability to see and hear (with or without reasonable accommodation).</li>
<li>Must adhere to and promote community guidelines, policies, procedures, mission statement, values, and goals.</li>
<li>Proficient in reading, writing, and speaking English; basic math skills required.</li>
<li>Comfortable using telephones (including intercoms), calculators, pagers, and smartphones.</li>
<li>Ability to stand for 80% of the shift and to move quickly and safely in emergencies.</li>
</ul><p></p><h3 class="jobSectionHeader"><b>Physical Requirements</b></h3>
<ul><li><p><b>Lifting/Carrying/Manipulation:</b></p>
<ul><li>Up to 10 pounds: Constantly</li>
<li>11 to 25 pounds: Constantly</li>
<li>26 to 50 pounds: Frequently</li>
<li>Over 50 pounds: Frequently</li>
</ul></li><li><p><b>Reaching/Push/Pull:</b></p>
<ul><li>Up to 10 pounds: Constantly</li>
<li>11 to 25 pounds: Constantly</li>
<li>26 to 50 pounds: Occasionally</li>
<li>Over 50 pounds: Occasionally</li>
</ul></li><li><p><b>Above Shoulder Height:</b> Frequently</p>
</li><li><p><b>At Shoulder Height:</b> Frequently</p>
</li><li><p><b>Below Shoulder Height:</b> Frequently</p>
</li><li><p><b>Grasping:</b> Constantly</p>
</li><li><p><b>Handling:</b> Constantly</p>
</li><li><p><b>Torqueing:</b> Occasionally</p>
</li><li><p><b>Fingering:</b> Occasionally</p>
</li><li><p>Additional physical activities include twisting, bending, crawling, squatting, kneeling, crouching, climbing, and balancing.</p>
</li><li><p><b>Other Considerations:</b></p>
<ul><li>Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and occasionally hostile individuals.</li>
<li>May be exposed to bloodborne pathogens and other contaminants during the workday.</li>
</ul></li></ul><p></p><h3 class="jobSectionHeader"><b>Why Join Civitas Senior Living?</b></h3>
<ul><li>Become part of a dedicated, passionate team that makes a meaningful impact on residents&rsquo; lives.</li>
<li>Enjoy opportunities for professional growth and development.</li>
<li>Work in a supportive, inclusive environment with comprehensive benefits and a commitment to excellence.</li></ul></div></div><div></div>

Employee Engagement Coordinator (TGSL)

Massachusetts Office of the Attorney General

<div><p><b>COMMUNITY ENGAGEMENT COORDINATOR,
</b></p><p><b>WESTERN, MA<br>
</b></p><p></p><p>EXECUTIVE BUREAU
</p><p>COMMUNITY ENGAGEMENT DIVISION
</p><p>(Springfield Regional Office)<br>
</p><p></p><br>
<p>The Attorney General&rsquo;s Community Engagement Division (CED) aims to fulfill the Office&rsquo;s mission to serve all people in the Commonwealth of Massachusetts in every one of its diverse communities. CED assists in e xpanding the reach of the office and supporting efforts to ensure legal and advocacy work is informed by and reflects the needs of the communities and residents of Western Massachusetts.<br>
<br>
</p><p></p><p>The Division works to establish a bridge between the Attorney General&rsquo;s Office (AGO), community members, and organizations across Massachusetts so that every resident has access to the Office&rsquo;s services. To this end, the Division works with all bureaus in the Office to develop engagement strategies, trainings, information sessions, clinics, and public presentations on a wide variety of topics.<br>
</p><p></p><br>
<br>
<p>Primary Duties
</p><ul><li>Manage and cultivate partnerships with community groups, organizations, and other stakeholders, particularly those working with people disabilities, environmental justice communities, immigrant and migrant populations, elders, youth, and low-income residents.
</li><li>Maintain a visible presence in Western MA, including, Berkshire, Franklin, Hampden and Hampshire Counties by representing the Office and Division at public events, community meetings, and stakeholder gatherings to share the AGO goals.
</li><li>Identify new opportunities to collaborate with community leaders and advocacy organizations throughout the region to advance the AGO mission and strategic priorities .
</li><li>Educate the public on the AGO&rsquo;s services and deliver trainings on topics such as consumer protection, scam prevention, worker&rsquo;s rights, landlord and tenant rights.
</li><li>Plan, organize and participate in internal and external events supporting cross bureau leadership and staff including our Wage Theft Clinics, regional summits, advisory council meetings, and topical webinars.
</li>Provide general administrative and office support to the Springfield Regional Office, as needed.<br>
<li>
</li></ul><p></p><p>Position Requirements :
</p><ul><li>Bachelor&rsquo;s degree or equivalent experience.
</li><li>Experience delivering public awareness presentations and working with diverse populations.
</li><li>Ability to facilitate and lead internal and external meetings and events.
</li><li>Effective verbal and written communication skills.
</li><li>Self-starter with the ability to set clear goals, think strategically, and manage time effectively.
</li><li>Ability to work both independently and as part of a team.
</li><li>Effective event planning and project management skills.
</li><li>Proficiency with Microsoft Office Suite, MailChimp, Zoom, Canva and other software preferred.
</li><li>Ability to work some early mornings, nights, and weekends to attend external events.
</li>A valid Massachusetts driver&rsquo;s license as this position requires frequent travel throughout Western Massachusetts and to the Boston Office on occasion.<br>
<li>
</li></ul><p></p><p>The successful candidate will be able to demonstrate a connection to the people and communities we serve and an interest in supporting a respectful, diverse, equitable, and inclusive work environment.<br>
</p><p></p><p>Bureau/Division : Executive Bureau, Community Engagement Division<br>
</p><p></p><p>Supervisors : Emily Torres-Cullinane, Chief, Community Engagement Division<br>
</p><p></p><p>Position Type : Full-Time/Non-Exempt. Our current hybrid model includes some remote workdays for most positions. On in-office days, employees are required to report to one of our designated office locations, either in Boston or at a regional office.<br>
</p><p></p><p>Salary : $60,490 - $64,274<br>
</p><p></p><br>
<p>The application deadline for this posting is November 14, 2025, at 5:00 PM (ET).<br>
</p><p></p><br>
<p>Inquiries regarding position &amp; status may be made to:
</p><p>Community Engagement Division
</p><p>AGOcommunityengagement@mass.gov<br>
</p><p></p><p><i>The Attorney General&rsquo;s Office is an Equal Opportunity Employer. As the representative of the
</i></p><p><i>Commonwealth and its residents, the Attorney General&rsquo;s Office strives to ensure that those working in
</i></p><p><i>our office reflect the diversity of the communities we serve. The Office encourages applicants from a
</i></p><p><i>broad spectrum of backgrounds to apply for positions</i></p></div>

Community Engagement Coordinator | Community Engagement Division - Springfield Regional Office

Denver Health

<div>We are recruiting for a motivated Health Plan Marketing Coordinator - Denver Health Medical Plan (Must Live In Colorado) to join our team!<div><br>
We are here for life&rsquo;s journey.<br>
Where is your life journey taking you?<br>
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Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:<br>
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Humanity in action, Triumph in hardship, Transformation in health.</div><div></div><div>
Department</div>
Managed Care Administration<div></div><ul><li>Must Live In Colorado</li></ul><div></div><div>
Job Summary<br>
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The Marketing &amp; Engagement Coordinator works under the supervision of the Marketing &amp; Engagement Manager and operates in a multichannel environment, requiring the ability to communicate effectively through written, verbal, and tele-communications, using good judgment to aid members and providers, disseminating detailed information, and answering questions about DHMP health plans. Responds to inbound calls and e-mails, providing courteous, knowledgeable service to all members. Provides registration and on-site support, as needed. This job will be remote/ WFH. However, on-site in-person meetings and events may be required. The coordinator must be able to work independently and in a team environment to accomplish organizational goals and strategic initiatives. This position is essential to improving CAHPS scores and increasing member engagement.<br>
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Essential Functions:</div><ul><li>
Act as a communications concierge to all Members and Providers. (10%)</li><li>
Assist in the development of engagement programs. (5%)</li><li>
Assist in the development of mapping membership journey and audience personas. (5%)</li><li>
Develop programs to increase membership and awareness of the DHMP BeWell portals. (5%)</li><li>
Actively participate in DHMP Employee Engagement Committee (5%)</li><li>
Update and maintain the membership lists, coordinate the submission, review, and notification activities of member and provider lists with corresponding departments. (5%)</li><li>
Support Engagement Analyst with all member out-reach initiatives and events. (5%)</li><li>
Aid in creation of event marketing materials as needed. (5%)</li><li>
Participate in outbound and inbound telephone campaigns (5%)</li><li>
Maintain current knowledge of policies, procedures, and organizational offerings to promote DHMP membership and provide information on DHMP programs, products, and services. Educate or instruct members how to navigate information on DHMP Member portal, website, and social sites. (5%)</li><li>
Direct members to internal departments based on needs. (5%)</li><li>
Participate in content creation and development for marketing initiatives. (5%)</li><li>
Assist in the creation of content for quarterly member newsletters (5%)</li><li>
Aid and assist the Engagement Analyst in social media posting and messaging. (5%)</li><li>
Support the marketing team in external and internal communication efforts. (5%)</li><li>
Develop and maintain a member and provider engagement calendar. (5%)</li><li>
Investigate inquiries thoroughly, apply initiative and creativity in troubleshooting and resolving problems, and report service trends to supervisor. (5%)</li><li>
Support the coordination and implementation of annual membership recruitment and retention plans; seek new opportunities to promote value of membership. (5%)</li><li>
Develop and assist with regular review and maintenance of protocols and procedures related to position&rsquo;s responsibilities. (5%)</li></ul><div><br>
Education:</div><ul><li>
High School Diploma or GED required</li></ul><div><br>
Work Experience:</div><ul><li>
1+ years of customer service, marketing or communications experience required and</li><li>
Previous association experience and/or working with healthcare providers and their teams preferred but not required.</li></ul><div><br>
Licenses:</div><div>
Knowledge, Skills and Abilities:</div><ul><li>
Strong desire to grow in the communications and marketing field with emphasis on non-profit membership retention &amp; acquisition.</li><li>
Excellent customer service skills with a proven ability to work within a fast-paced team environment. Exercise maturity, judgment, tact, and diplomacy during interactions with members.</li><li>
Effective verbal and written communications, with an ability to communicate clearly and effectively via telephone and email to a variety of stakeholders and membership.</li><li>
Strong attention to detail, ability to demonstrate accuracy, efficiency, and follow-through, while working. Possess strong organizational and interpersonal skills.</li><li>
Capable of managing many projects at once, working with multiple people and other departments; able to prioritize job tasks and independently manage one&rsquo;s time to meet project deadlines. Have a proven track record of reliability.</li><li>
Sound administrative strategies and tactics that promote excellence in responsibilities.</li><li>
May include some local travel to attend DHMP events.</li><li>
Microsoft Office Suite</li><li>
SharePoint (preferred not required)</li><li>
Gmail</li><li>
Design software such as Adobe creative suite or Canva (preferred, not required)</li><li>
Smartsheets (preferred not required)</li><li>
Familiarity with Social media platforms: TikTok, Facebook, LinkedIn, Instagram</li></ul><div></div><div>
Shift</div>
Days (United States of America)<div></div><div>
Work Type</div>
Regular<div></div><div>
Salary</div>
$49,400.00 - $74,100.00 / yr<div></div><div>
Benefits</div><ul><li><div>
Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans</div></li><li><div>
Free RTD EcoPass (public transportation)</div></li><li><div>
On-site employee fitness center and wellness classes</div></li><li><div>
Childcare discount programs &amp; exclusive perks on large brands, travel, and more</div></li><li><div>
Tuition reimbursement &amp; assistance</div></li><li><div>
Education &amp; development opportunities including career pathways and coaching</div></li><li><div>
Professional clinical advancement program &amp; shared governance</div></li><li><div>
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program</div></li><li><div>
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer</div></li></ul><div></div><div>
Our Values</div><ul><li><div>
Respect</div></li><li><div>
Belonging</div></li><li><div>
Accountability</div></li><li><div>
Transparency</div></li></ul><div></div><div>
All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.<br>
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Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver&rsquo;s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison &amp; Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.<br>
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As Colorado&rsquo;s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.<br>
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Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.<br>
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<i>Denver Health is an equal opportunity employer</i><i> (EOE). We </i><i>value the unique ideas, talents and contributions reflective of the needs of our community.</i></div><div></div><div>
Applicants will be considered until the position is filled.</div></div>

Health Plan Marketing Coordinator - Denver Health Medical Plan (Must Live In Colorado)

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