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executive operations travel industry

TBO.COM

<div>
 
 
 Customer Service Representative, Location: Cairo, Egypt (Travel Industry)
 
 
 
 Spanish/Italian/French/Japanese Speakers preferably
 
 
 
 TBO - (www.tbo.com)
 
 
 
 
 
 
 TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale.
 
 
 
 
 
 The TBO journey began in 2006 with a simple goal &ndash; to address the evolving needs of travel buyers and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents) travel portal across the Americas, UK &amp; Europe, Africa, Middle East, India, and Asia Pacific.
 
 
 
 
 
 Today, TBO&rsquo;s product range from air, hotels, rail, holiday packages, car rentals, transfers, sightseeing, cruise, and cargo. Apart from these products, our proprietary platform relies heavily on AI/ML to offer unique listings and products, meeting specific requirements put forth by customers, thus increasing conversions.
 
 
 
 
 
 TBO&rsquo;s approach has always been technology-first and we continue to invest on new innovations and new offerings to make travel easy and simple. TBO&rsquo;s travel APIs are serving large travel ecosystems across the world while the modular architecture of the platform enables new travel products while expanding across new geographies.
 
 
 
 
 
 
 Why TBO:
 
 
 
 
 
 <ul>
 <li>
 You will influence &amp; contribute to &ldquo;Building World Largest Technology Led Travel Distribution Network&rdquo; for a $ 9 Trillion global travel business market.
 </li>
 <li>
 We are the emerging leaders in technology led end-to-end travel management, in the B2B space.
 </li>
 <li>
 Physical Presence in 47 countries with business in 110 countries.
 </li>
 <li>
 We are reputed for our-long lasting trusted relationships.
 </li>
 <li>
 We stand by our eco system of suppliers and buyers to service the end customer
 </li>
 <li>
 An open &amp; informal start-up environment which cares.
 </li>
 </ul>
 
 
 
 
 
 What TBO offers to a Life Traveler in You:
 
 
 
 
 
 <ul>
 <li>
 Enhance Your Leadership Acumen. Join the journey to create global scale and &lsquo;World Best&rsquo;.
 </li>
 <li>
 Challenge Yourself to do something path breaking.
 </li>
 <li>
 Be Empowered. The only thing to stop you will be your imagination.
 </li>
 <li>
 Post pandemic: travel space is likely to see significant growth.
 </li>
 <li>
 Witness and shape this space. It will be one exciting journey.
 </li>
 <li>
 As a fastest growing B2B platform our priority is purpose-building scalable systems.
 </li>
 <li>
 Adopting industry leading technologies to support best-in-class business capabilities for high performing and scalable solutions.
 </li>
 <li>
 Fast response to the evolving regulatory environment and helping to meet the firm's regulatory commitments by addressing internal and external commitments.
 </li>
 </ul>
 
 
 
 
 
 Top Sights During Your Role Stay (Key Expectations):
 
 
 
 
 
 <ul>
 <li>
 Assist partner on our product and services promptly via multiple channels (Phone, CRM, live chat, and email)
 </li>
 <li>
 Manage and resolve issues and complaints with high quality resolution.
 </li>
 <li>
 Document and classify customer interactions and issues accurately in the appropriate systems.
 </li>
 <li>
 To ensure that performance metrics such as SLAs, FRT, CES, and Quality Score are consistently met.
 </li>
 <li>
 Report on emerging and recurring issues promptly
 </li>
 <li>
 Adhere to internal processes and policies when interacting with customers.
 </li>
 <li>
 Maintain a positive, empathetic, and professional attitude in all customer interactions.
 </li>
 <li>
 Triage case escalations and engage with our partner on phone and email.
 </li>
 <li>
 Provide high quality resolution and service recovery.
 </li>
 <li>
 Demonstrate ownership of issues and collaborate actively with various teams for timely resolution.
 </li>
 <li>
 Document case details accurately and track issues promptly
 </li>
 <li>
 Keep customers and stakeholders updated on case progress.
 </li>
 <li>
 Build firm knowledge on product, processes, and policies.
 </li>
 <li>
 Participate in VOC&rsquo;s and provide feedback on customer experience.
 </li>
 <li>
 Share information and knowledge with team members through clear documentation and reports
 </li>
 <li>
 Contribute actively to meetings and discussions to improve operation efficiency.
 </li>
 </ul>
 
 
 
 
 
 Do You Have What is Takes :(Must Haves)
 
 
 
 
 
 <ul>
 <li>
 Have at least 2 years of experience in hotel operations support
 </li>
 <li>
 Resolve conflicts and manage negotiations with tact and diplomacy.
 </li>
 <li>
 Manage time efficiently to deal with multiple type of tasks.
 </li>
 <li>
 Resourceful and thrive on challenges.
 </li>
 <li>
 Self-starter and comfortable with ambiguity
 </li>
 <li>
 Work proactively with manager to meet targets and goals.
 </li>
 <li>
 Able to work shifts that span weekends and public holidays.
 </li>
 </ul>
</div>

Executive - Operations (Travel Industry)

Accenture

<div>
 
 Executive Assistant Analyst
 
 
 
 
 Location: Cairo, Egypt
 
 
 
 Accenture is a leading global professional services company that helps the world&rsquo;s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services&mdash;creating tangible value at speed and scale. We are a talent and innovation led company serving clients in more than 120 countries.
 
 
 Technology is at the core of change today, and we are one of the world&rsquo;s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability.
 
 
 We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360&deg; value, enable us to help our clients succeed and build trusted, lasting relationships.
 
 
 We measure our success by the 360&deg; value we create for our clients, each other, our shareholders, partners and communities.
 
 
 The role of an executive assistant is important to the success of the executive and, as a result, the company. An executive assistant helps the executive for whom they work with tasks such as scheduling; reviewing, prioritizing and responding to emails; answering and returning phone calls; organizing documents; maintaining records; taking notes at meetings and any other administrative tasks that help the executive perform their job.
 
 
 
 Key responsibilities may include:
 
 
 
 
 <li>
 Manage scheduling for company executive(s)
 
 </li>
 <li>
 Draft, review and send communications on behalf of company executive(s)
 
 </li>
 <li>
 Organize and prepare for meetings, including gathering documents and attending to logistics of meetings
 
 </li>
 <li>
 Office Administration
 
 </li>
 <li>
 Answer and respond to phone calls, communicate messages and information to the executive
 
 </li>
 <li>
 Prioritize emails and respond when necessary
 
 </li>
 <li>
 Coordinate travel arrangements
 
 </li>
 <li>
 Maintain various records and documents for company executive(s)
 
 </li>
 <li>
 Excellent written and verbal communication skills
 
 </li>
 <li>
 5 to 6 years of work experience within the executive support space
 
 </li>
 <li>
 Bachelors degree or equivalent
 
 </li>
 <li>
 Time-management skills
 
 </li>
 <li>
 Ability to pay attention to detail
 
 </li>
 <li>
 Organization skills
 
 </li>
 <li>
 Ability to multitask
 
 </li>
 <li>
 Basic understanding of frequently used computer software and programs, such as Microsoft Office
 
 </li>
 <li>
 Interpersonal skills
 
 
 
 </li>
</div>

Executive Support Analyst

Azadea Group

<div>
 
 
 Job Description:
 
 
 
 The Executive Assistant is responsible for offering comprehensive assistance and support to the manager, including scheduling his/her appointments, handling documents and processing correspondence needs.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage and prioritize the manager's correspondence, including calls, emails, and postal communications, ensuring timely and efficient handling.
 </li>
 <li>
 Oversee and prioritize the day-to-day operations of the manager's professional and personal affairs, providing high-quality support.
 </li>
 <li>
 Balance conflicting priorities and ensure matters are handled expeditiously and proactively. Demonstrate a positive, can-do attitude, following through on tasks and projects to successful completion.
 </li>
 <li>
 Identify, anticipate, and prepare information requirements for meetings, appointments, and presentations, ensuring all relevant details are organized and ready.
 </li>
 <li>
 Maintain an organized filing system, ensuring accurate and accessible documentation.
 </li>
 <li>
 Coordinate and manage travel arrangements (e.g., flights, hotels, rental cars) for the executive, ensuring all logistics are aligned with organizational policies and are well-organized.
 </li>
 <li>
 Participate in meetings, take minutes, and follow up on action items in coordination with the manager.
 </li>
 <li>
 Gather, analyze, and report information on assigned matters, generating reports and preparing presentations as needed while maintaining confidentiality.
 </li>
 <li>
 Specific to Executive Assistant to the Country Manager: Manage the Store Validation Report (SVR) process, collecting commercial details, gathering feedback on sales projections, and facilitating approval from the SV and Investment Committees.
 </li>
 <li>
 Specific to Executive Assistant to the Country Manager: Maintain and update the country&rsquo;s real estate database, tracking mall maps, lease terms, competitors' expansions, and ensuring timely lease renewals.
 </li>
 <li>
 Specific to Executive Assistant to the Managing Director: Organize and coordinate VIP/Principals&rsquo; visits, ensuring smooth execution of schedules.
 </li>
 <li>
 Specific to Executive Assistant to the Managing Director: Supervise the Back Office (BO) support team, ensuring proper staffing and performance by setting clear objectives and evaluating against established standards.
 </li>
 <li>
 Specific to Executive Assistant to the Managing Director: Manage reception areas by ensuring they are appropriately staffed and equipped.
 </li>
 <li>
 Drive a culture of exceptional customer service through on-the-job coaching/training for the support team and identifying further training needs in collaboration with talent development team.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree.
 </li>
 <li>
 3-5 Years in Executive Assistant position to GM or Country director.
 </li>
 <li>
 Multinational experience is a plus.
 </li>
 <li>
 Proficient English.
 </li>
 <li>
 Proficient Excel and PPT.
 </li>
 </ul>
 
 
</div>

Executive Assistant Vacancy

The HEINEKEN Company

<div>
 At ABC, We Brew The Joy Of True Togetherness To Inspire a Better World. A Big Part Of That Means Brewing Better People With The Heart Of Our Company In Our Four Values
 
 
 <ul>
 <li>
 Passion for consumers and customers
 </li>
 <li>
 Care for people and planet
 </li>
 <li>
 Enjoyment of life
 </li>
 <li>
 Courage to dream and pioneer
 
 
 </li>
 </ul>
 
 Job Purpose
 
 
 
 Manages the schedules, logistics, and communications of the HR &amp; Finance Director. Acts as a point of contact among executives, employees, clients, and external partners. Supports office management, operations, logistics, and administrative duties.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Provide executive level secretarial and administrative support to the HR &amp; Finance Director
 </li>
 <li>
 Full ownership in managing the calendar and daily affairs of the HR &amp; Finance Director
 </li>
 <li>
 Run all office affairs of the HR &amp; Finance office in a highly professional and proactive manner.
 </li>
 <li>
 Handle the receiving and transmittal of correspondence, reports and controlled documents based on signature mandate of employees and managers.
 </li>
 <li>
 Manage the calendar of the HR &amp; Finance Director, ensuring daily updates with reminders.
 </li>
 <li>
 Arrange internal and external meetings and follow up on attendance.
 </li>
 <li>
 Manage all international and domestic travel: visas, meet &amp; assist, hotel, transportation.
 </li>
 <li>
 Coordinate with Finance on all matters related to the expenses.
 </li>
 <li>
 Assist with medical insurance.
 </li>
 <li>
 Coordinate maintenance of HR &amp; Finance Director's cars with the driver.
 </li>
 <li>
 Gather document signatures as requested.
 </li>
 <li>
 Assist with personal tasks (car insurance, family travel arrangements, visa, accommodation).
 </li>
 <li>
 Maintain filing system related to the HR &amp; Finance Director (expenses, contracts, etc.).
 </li>
 <li>
 Arrange all domestic and international travel (visas, meet &amp; assist, hotels, transport).
 </li>
 <li>
 Handle team meeting arrangements (conferences, internal/external meetings, etc.).
 </li>
 <li>
 Arrange team gatherings, social events, and customer trips (planning, logistics, coordination).18. Handle all purchase requests (travel expenses, stationery, etc.).
 </li>
 <li>
 Create PRs on systems and track payments.
 </li>
 <li>
 Manage petty cash requests and settlements in a timely manner.
 </li>
 <li>
 Provide signature assistance on contracts and documents.
 </li>
 <li>
 Provide support for other team members as needed, including tasks such as onboarding new employees and IT asset management.
 
 
 </li>
 </ul>
 Other duties may be assigned as needed.
 
 
 
 Education &amp; Qualification
 
 
 
 <ul>
 <li>
 Bachelor's degree from an accredited university/college.
 </li>
 <li>
 4 years supporting executive leadership with responsibilities as described above.
 </li>
 <li>
 Excellent written and verbal communication skills in English and Arabic.
 </li>
 <li>
 Strong organizational and time-management abilities.
 </li>
 <li>
 Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook, SharePoint).
 </li>
 <li>
 Experience using software related to expense reporting, purchase orders, and/or employee onboarding.
 </li>
 <li>
 Experience in benefits or HR admin is a plus
 </li>
 </ul>
 
 #addjob
 
 
 
</div>

Executive Assistant - HR & Finance

Breadfast

<div>
 
 
 Job Summary:
 
 
 
 
 
 
 As the
 
 Governmental and Public Affairs Senior Manager for Breadfast
 
 , you will lead the company&rsquo;s strategic engagement with government authorities, regulatory bodies, industry associations, and public audiences. You will be responsible for shaping policies, safeguarding business interests, and enhancing corporate reputation across FMCG, retail, and supply chain sectors. This role demands a proactive leader who can navigate complex regulatory environments, influence public policy, and steer external communications at a national and regional level.
 
 
 You will play a critical role in aligning governmental and public affairs strategies with the company's broader business objectives
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Government Relations &amp; Regulatory Strategy
 
 
 <ul>
 <li>
 
 Regulatory Intelligence &amp; Foresight
 
 </li>
 </ul>
 
 Oversee the monitoring and in-depth analysis of legislative and regulatory developments impacting manufacturing, labeling, distribution, retail operations, and supply chain logistics, managing the needed regulations/licenses related to FPs, warehouses Operations. Provide strategic insights and risk assessments to the Executive Committee.
 
 <ul>
 <li>
 
 Policy Advocacy &amp; Representation
 
 </li>
 </ul>
 
 Lead the development and execution of high-impact advocacy strategies, including lobbying initiatives, public consultations, and strategic partnerships. Represent the company in high-level government forums, policy discussions, and with influential industry associations.
 
 <ul>
 <li>
 
 Stakeholder Engagement &amp; Influence Building
 
 </li>
 </ul>
 
 Establish and nurture executive-level relationships with key government ministries, regulatory authorities, policy think-tanks, and trade bodies. Position the company as a thought leader and trusted partner in policy dialogues and sector reforms.
 
 
 
 
 
 
 Public Affairs &amp; Corporate Reputation Management
 
 
 <ul>
 <li>
 
 Executive Communications &amp; Media Relations
 
 </li>
 </ul>
 
 Collaborate efficiently with Marcom and Legal team to review constantly, report all external communications related to regulatory issues, including press releases, executive speeches, and public statements, and support in advising on the content to be released in the event of crisis communication management strategies, ensuring swift, coordinated responses to reputational risks.
 
 
 
 
 <ul>
 <li>
 
 Corporate Social Responsibility (CSR) &amp; Sustainability Advocacy
 
 </li>
 </ul>
 
 Spearhead initiatives linking governmental relations with community engagement and sustainability agendas. Align CSR activities with public policy priorities (e.g., food safety, environmental standards, ethical supply chain practices).
 
 
 
 
 <ul>
 <li>
 
 Cross-Functional Leadership
 
 </li>
 </ul>
 
 Drive collaboration across Legal, Compliance, Operations, Marketing, and CSR teams to ensure integrated policy messaging and regulatory alignment across business units.
 
 
 
 
 
 
 Leadership &amp; Strategic Scope
 
 
 <ul>
 <li>
 Act as a strategic advisor to the C-Suite on all governmental and regulatory matters impacting the business.
 </li>
 <li>
 Develop and manage the Government Affairs budget, ensuring resource optimization.
 </li>
 <li>
 Mentor and build a high-performing Government Affairs team to support business growth and regulatory preparedness.
 </li>
 <li>
 Lead the development of internal governance frameworks for regulatory compliance and stakeholder engagement protocols.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Competencies
 
 
 <ul>
 <li>
 
 Strategic Policy Leadership
 
 </li>
 </ul>
 
 Proven capability in developing and executing governmental affairs strategies that influence policy outcomes favorably.
 
 <ul>
 <li>
 
 Executive Stakeholder Management
 
 </li>
 </ul>
 
 Strong network within government institutions, regulatory bodies, industry associations, and media influencers.
 
 <ul>
 <li>
 
 Crisis Management &amp; Public Diplomacy
 
 </li>
 </ul>
 
 Exceptional ability to lead public affairs under pressure, manage crises, and safeguard corporate reputation while ensuring legal compliance.
 
 <ul>
 <li>
 
 Analytical &amp; Business Acumen
 
 </li>
 </ul>
 
 Skilled in assessing regulatory impacts on business operations and identifying strategic opportunities for advocacy.
 
 <ul>
 <li>
 
 Collaborative Leadership
 
 </li>
 </ul>
 
 Demonstrated success in leading cross-functional teams and fostering strong internal and external partnerships.
 
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 
 Education
 
 </li>
 </ul>
 
 Bachelor&rsquo;s degree in law, Political Science, Public Policy, or related field.
 
 
 
 
 <ul>
 <li>
 
 Experience
 
 </li>
 <li>
 Minimum of
 
 10 years of experience
 
 in Government Relations, Public Affairs, or Regulatory Strategy roles within FMCG, retail, manufacturing, or supply chain industries.
 </li>
 <li>
 Demonstrated leadership in managing policy advocacy campaigns and direct engagement with high-ranking government officials and industry influencers.
 </li>
 <li>
 Track record of managing crisis communications and public affairs at a corporate level.
 </li>
 <li>
 
 Preferred
 
 </li>
 <li>
 Experience in navigating complex regulatory frameworks within emerging markets.
 </li>
 <li>
 Active involvement in national or regional industry networks and policy platforms.
 </li>
 </ul>
 
 
 
 
 
 Ideal Leadership Attributes:
 
 
 <ul>
 <li>
 
 Political Savviness &amp; Strategic Influence
 
 </li>
 <li>
 
 Integrity &amp; Ethical Leadership
 
 </li>
 <li>
 
 Resilient &amp; Adaptive under Pressure
 
 </li>
 <li>
 
 Strong Communication &amp; Negotiation Skills
 
 </li>
 <li>
 
 Visionary Approach to Public Affairs &amp; Sustainability
 
 </li>
 </ul>
 
 
</div>

Governmental Affairs Senior Manager

KABO

<div>
 
 
 Company Description
 
 
 
 
 
 
 Established in 1940, El-Nasr Clothing &amp; Textiles Co. (KABO) is a pioneer in the textiles and garments field in Egypt. KABO is a recognized manufacturer and exporter of high-quality knitted underwear, lounge-wear, and apparel for men, women, and children.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 - Position Title: Retail Stores Manager
 
 
 - Reporting: Reports directly to the Retail Director (continuous line), with dotted-line collaboration with HR, Finance,
 
 
 Supply Chain, Marketing, and Training. Leads all retail operations, ensuring strategic growth and operational
 
 
 discipline.
 
 
 - Purpose of Role: To provide strategic oversight of all JIL Egypt retail operations, ensuring profitable expansion,
 
 
 brand consistency, and customer satisfaction. The Retail Director serves as the executive bridge between
 
 
 corporate leadership and retail execution, embedding SOP compliance, training strategy, and performance accountability.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 - Lead national retail expansion strategy.
 
 
 - Own the retail P&amp;L, delivering profitability and ROI targets.
 
 
 - Manage and mentor Area Managers, ensuring consistent execution across clusters.
 
 
 - Collaborate with HQ functions (HR, Finance, Supply Chain, and Marketing) to integrate retail operations.
 
 
 - Ensure VM and storytelling are implemented across all stores.
 
 
 - Drive customer-first culture, with NPS benchmarks consistently achieved.
 
 
 - Oversee recruitment, retention, and succession planning across the retail function.
 
 
 - Present retail performance to the CEO and Board.
 
 
 
 
 
 
 Required Qualifications
 
 
 
 
 
 
 - Minimum 12 years&rsquo; retail experience, with at least 5 years in senior leadership.
 
 
 - Proven record in multi-store retail management and P&amp;L ownership.
 
 
 - Strong strategic vision with operational execution capability.
 
 
 - Advanced financial and analytical acumen.
 
 
 - Exceptional leadership, communication, and stakeholder management skills.
 
 
 - Based in Cairo with full travel flexibility across Egypt to support store operations and new openings.
 
</div>

Retail Stores Manager

ISG Intelligent Systems Group

<div>
 We are seeking a
 
 highly organized, tech-savvy Executive Secretary &amp; Assistant
 
 to support the CEO in managing daily operations, schedules, communications, and technology-related initiatives.
 
 
 The ideal candidate will have
 
 strong organizational and communication skills in both Arabic and English
 
 , and be familiar with
 
 software project management, IT systems, and remote team coordination
 
 .
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Act as the primary point of contact between the CEO and internal/external stakeholders.
 </li>
 <li>
 Manage the CEO&rsquo;s calendar, meetings, appointments, and travel plans efficiently.
 </li>
 <li>
 Prepare and organize reports, project updates, and presentations for management meetings.
 </li>
 <li>
 Support the CEO in managing software development and IT-related projects, ensuring deadlines and deliverables are met.
 </li>
 <li>
 Coordinate and follow up with technical teams, developers, testers, and other departments.
 </li>
 <li>
 Assist in planning and tracking projects, milestones, and progress using tools like Trello, Asana, or Jira.
 </li>
 <li>
 Maintain strict confidentiality and handle sensitive information with discretion.
 </li>
 <li>
 Draft, translate, and proofread correspondence and documents in Arabic and English.
 </li>
 <li>
 Ensure timely communication, task follow-ups, and daily/weekly status reports to the CEO.
 </li>
 <li>
 Handle basic software testing coordination, reporting issues, and collecting feedback.
 </li>
 <li>
 Support in researching new tools, software, and technology solutions that improve productivity and project management.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Information Technology, or a related field.
 </li>
 <li>
 Minimum 2 years of experience as an Executive Assistant, Project Coordinator, or similar role (preferably in a tech or software environment).
 </li>
 <li>
 Excellent command of Arabic and English (spoken and written).
 </li>
 <li>
 Strong knowledge of IT concepts, software projects, and testing processes.
 </li>
 <li>
 Proficiency with Microsoft Office, Google Workspace, and project management tools (Asana, Trello, Jira, Notion, etc.).
 </li>
 <li>
 Ability to manage time, prioritize tasks, and meet deadlines in a remote environment.
 </li>
 <li>
 High level of integrity, discretion, and professionalism.
 </li>
 <li>
 Excellent organizational, analytical, and problem-solving skills.
 </li>
 <li>
 Strong communication and interpersonal skills, able to work with multi-cultural, distributed teams.
 </li>
 </ul>
</div>

Executive Secretary & Assistant to CEO (Online / Remote)

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