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f b supervisor

FRIENDS MANPOWER RECRUITMENT

<p><b>Key Responsibilities of an F&amp;B Supervisor</b></p><p>1. <b>Operations Management</b></p><ul><li>Supervise daily F&amp;B operations (restaurant, bar, room service, banquets).</li><li>Ensure proper setup, service, and cleanliness of dining areas.</li><li>Monitor service quality and presentation standards.</li></ul><p>2. <b>Staff Supervision</b></p><ul><li>Schedule and assign duties to F&amp;B team members.</li><li>Train, motivate, and evaluate staff performance.</li><li>Provide guidance and support to ensure smooth teamwork and service.</li></ul><p>3. <b>Customer Service</b></p><ul><li>Greet and interact with guests to ensure satisfaction.</li><li>Resolve customer complaints promptly and professionally.</li><li>Gather feedback to improve service.</li></ul><p>4. <b>Inventory and Stock Control</b></p><ul><li>Monitor stock levels of food, beverages, and supplies.</li><li>Place orders and coordinate with suppliers when needed.</li><li>Minimize waste and control costs.</li></ul><p>5. <b>Compliance and Safety</b></p><ul><li>Ensure compliance with hygiene, health, and safety regulations.</li><li>Conduct regular inspections and maintain cleanliness standards.</li><li>Ensure all staff follow company policies and procedures.</li></ul><p>6. <b>Reporting and Documentation</b></p><ul><li>Prepare daily sales and inventory reports.</li><li>Assist with budgeting and cost control.</li><li>Maintain logs and checklists for quality control.</li></ul><p><b>Skills and Qualifications</b></p><ul><li>Strong leadership and team management</li><li>Excellent customer service and communication</li><li>Knowledge of F&amp;B operations and standards</li><li>Time management and problem-solving abilities</li><li>Familiarity with POS systems and inventory software</li><li>High level of cleanliness and attention to detail</li><li>With valid QID and transferable VISA</li></ul><p><b>SALARY OFFER : </b></p><p>2800-3000 QR - FULL PACKAGE</p><p>Job Type: Full-time</p><p>Pay: QAR2,800.00 - QAR3,000.00 per month</p>

F&B Supervisor ( Male)

Four Seasons

<div><p><b>About Four Seasons:
</b></p><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
</p><p></p><p><b>About the location:
</b></p>seaside retreat in the heart of Qatar&rsquo;s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world&rsquo;s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.
<p></p><div><div><p>Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine&rsquo;s 100 Best Companies to Work for, every year since the survey began in 1998.<br>
</p></div><p></p><div><p>In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts:<br>
</p></div><p></p><div><p>&ldquo;The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It&rsquo;s the Golden Rule &ndash; the simple idea that if you treat people well, the way you would like to be treated, they will do the same.&rdquo; This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.<br>
</p></div><p></p><div><p>Join our Team
</p></div><div><ul><li><p>Work on a team that is built on mutual respect, collaboration , excellent service.
</p></li></ul></div><div><ul><li><p>Four Seasons provides employees with the same level of care that we expect to be shared with our guests.
</p></li></ul></div><div><ul><li><p>Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for since 1998.<br>
 </p></li></ul></div><p></p><div><p>Four Seasons Hotel Doha: -<br>
</p></div></div><p></p><div><div><p>Gazing over the Arabian Gulf, with a private beach and marina curving at its feet, Four Seasons Hotel Doha is a traveler&rsquo;s haven fashioned to the finest international standards. It is the centerpiece of Doha&rsquo;s outstanding waterfront landmark, the West Bay business and residential complex. Four Seasons is home to 23 7 guest rooms overlooking land and sea, nearly a quarter of which are suites . With refreshing contemporary elegance, the accommodations are enhanced by carefully detailed comforts and 21st century conveniences.<br>
</p></div><p></p><div><p>Our Team:<br>
</p></div><p></p><div><p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion .<br>
</p></div><p></p><div><p>Who We Look For:<br>
</p></div><p></p><div><p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.<br>
</p></div><p></p><div><p>The Food &amp; Beverage Supervisor is an essential member of the Food &amp; Beverage team dedicated to providing exceptional quality and service to our guests. The Food &amp; Beverage Supervisor position provides an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. F&amp;B Supervisor anticipate and service guests needs before being asked and are knowledgeable about all available menu options, beverage lists and daily specials. Ensuring that guest&rsquo;s request item has been served correctly without failed .<br>
</p></div><p></p><div><p>Job Description:<br>
</p></div><p></p><div><ul><li><p>Supervising the floor during meal periods to ensure that all standards and sequence of service are met through all the guests&rsquo; interactions.
</p></li></ul></div><div><ul><li><p>Suggest the selection of food &amp; beverage menu items to guests by offering appealing and precise descriptions of each item&rsquo;s ingredients, taste, and preparation methods; not only take orders as guest did but proactively figure out any possibility that elevates guest dining experience by Value Added Recommendation .
</p></li></ul></div><div><ul><li><p>Communicate rapidly and accurately with the kitchen about any needs or requests regarding guests; coordinate food timings; check completed kitchen orders with the guest&rsquo;s original order; serve items to the guest table in a timely manner to ensure excellent food quality
</p></li></ul></div><div><ul><li><p>Anticipates guest needs, ascertains satisfaction, offers suggestions, and responds urgently and appropriately to guest concerns and requests. If it&rsquo;s necessary, take the proper action first which is deemed wise and effectual and report to upper management afterwards;
</p></li></ul></div></div><div><div><ul><li><p>Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.
</p></li></ul></div><div><ul><li><p>Coordinates section of tables needs using service staff as a support in means of better serving the guests.
</p></li></ul></div><div><ul><li><p>Ensures the work area is ready for service with pre- and post-service checks completed; assists in preparation of mise- en -place
</p></li></ul></div><div><ul><li><p>Directs colleagues and takes responsibility for quality and sequence of service in his/her work area; takes orders for, serves (where applicable, prepares) food and beverages to guests as per hotel standards in a friendly, timely , and efficient manner
</p></li></ul></div><div><ul><li><p>Is thoroughly familiar with wines and menu items and able to compose and recommend suitable menu progression and wine pairing; upsells sensitively
</p></li></ul></div><div><ul><li><p>Provides genuine hospitality and recognition, acts as host/ hostess in the work area. Keeps abreast of events in the hotel and promotes services and product .
</p></li></ul></div><div><ul><li><p>Engages in guest interaction in a sensitive and appropriate manner ; anticipates guest needs and ascertains satisfaction; takes ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur
</p></li></ul></div><div><ul><li><p>Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service touch when an opportunity is presented .
</p></li></ul></div><div><ul><li><p>Communicate effectively both verbally and in writing to provide clear direction to the staff. Observe performance and encourage when necessary
</p></li></ul></div><div><ul><li><p>Communicate with guest and employees using a positive and clear speaking voice. Listen to understand requests respond with appropriate actions and provide accurate information.
</p></li></ul></div><div><ul><li><p>Work closely with the assistant/Manager in monthly inventory of beverages, china ware, glasses, silverware, and linen. Assist the assistant and Manager in the training, supervising , counseling .
</p></li></ul></div><div><ul><li><p>Support the entire Food and Beverage operation including supervising other areas if necessary.<br>
</p></li></ul></div><p></p><div><p>Preferred Qualifications and Skills<br>
</p></div><p></p><div><ul><li><p>A minimum of 2 years of experience in same field.
</p></li></ul></div><div><ul><li><p>Reading, writing and oral proficiency in the English language.
</p></li></ul></div><div><ul><li><p>Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
</p></li></ul></div></div><div><div><ul><li><p>Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Internet and Micros.
</p></li></ul></div><div><ul><li><p>Good personal &amp; professional references.<br>
</p></li></ul></div><p></p><div><p>Our Offering:<br>
</p></div><p></p><div><p>Opportunities to build a successful career with global potential
</p></div><div><p>Unique strong culture - diversity of 50 different nationalities
</p></div><div><p>Living accommodation in a high quality, well-resourced apartment
</p></div><div><p>Excellent Training and Development opportunities
</p></div><div><p>Employee Recognition Programs
</p></div><div><p>Complimentary nights at FS Hotels Worldwide
</p></div><div><p>Paid annual home leave tickets
</p></div><div><p>Complimentary meals in employee restaurants
</p></div><div><p>Free transportation to work
</p></div><div><p>Medical coverage<br>
</p></div><p></p><div><p>Work Authorization:<br>
</p></div><p></p><div><p>Hotel will apply for the work authorization for a successful candidate.<br>
</p></div></div><p></p><div><p>Learn more about employment with Four Seasons:<br>
</p></div><p></p><div><p>You could also learn more about employment with Four Seasons via the following channels:
</p></div><div><p>https://www.facebook.com/FourSeasonsJobs
</p></div><div><p>https://www.linkedin.com/company/four-seasons-hotels-and-resorts
</p></div><div><p>http://jobs.fourseasons.com
</p></div><div><p>https://twitter.com/FourSeasonsJobs</p></div></div><p></p>

F&B Supervisor

Anantara

<div><b>Company Description</b><p><br>
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.</p><p>
Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.</p><p>
Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.</p><b><br>
Job Description</b><br>
<ul><li>
Supervise Food and Beverage Outlet operations</li><li>
Communicate and delegate tasks to the team</li><li>
Ensure compliance of brand standards</li><li>
Manage guest queries in a timely and efficient manner</li><li>
Represent needs of the team</li><li>
Assist Food and Beverage management with achieving financial targets</li><li>
Assist Food and Beverage management with training and development of team members</li><li>
Assist with annual and mid-year appraisals with team members under your responsibility</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li><li>
Be environmentally aware</li><li>
Assist other departments wherever necessary and maintain good working relationships</li></ul><br>
<b>
Qualifications</b><ul><li><br>
College diploma in Hotel Management or related field</li><li>Previous experience in Food &amp; Beverage/Restaurant operation</li><li>Passion for leadership and teamwork</li><li>Eye for detail to achieve operational excellence</li><li>Excellent guest service skills</li></ul></div>

Inspire Management Training Center

<p>A renowned luxury hotel in Qatar is seeking a proactive and experienced <b>Food &amp; Beverage Supervisor</b> to oversee daily operations and maintain exceptional service standards. The ideal candidate will ensure adherence to hygiene, safety, and quality protocols while fostering a motivated, high-performing team environment. This role demands strong leadership, effective communication, and a genuine passion for creating memorable guest experiences in line with luxury brand expectations.</p><p><b>Key Responsibilities</b></p><ul><li>Ensure an elevated guest experience through courteous, prompt, and professional service delivery.</li><li>Uphold a clean, safe, and compliant working environment in line with hotel and regulatory standards.</li><li>Lead and motivate the F&amp;B team, encouraging teamwork, accountability, and continuous skill development.</li><li>Coordinate with internal departments to ensure seamless operations and efficient service flow.</li><li>Manage inventory, procurement, and stock control to reduce wastage and improve cost efficiency.</li><li>Enforce compliance with brand standards, hygiene procedures, and safety guidelines.</li><li>Handle guest feedback and complaints with professionalism to ensure satisfaction and retention.</li><li>Support in planning and executing events, themed promotions, and seasonal dining experiences.</li><li>Track key performance indicators including labor efficiency, sales objectives, and cost control.</li><li>Prepare accurate reports and assist management with operational planning.</li></ul><p><b>Qualifications, Experience &amp; Skills</b></p><ul><li>Diploma or Bachelor's degree in Hospitality, Hotel Management, or a related discipline.</li><li>Minimum 3&ndash;5 years of F&amp;B or restaurant experience within a five-star or luxury hotel setting, including at least 2 years in a supervisory capacity.</li><li>Demonstrated leadership with the ability to guide, develop, and inspire teams.</li><li>Strong guest service orientation and excellent communication skills.</li><li>Detail-oriented with a commitment to maintaining top-quality standards.</li><li>Skilled in multitasking and time management under pressure.</li><li>Thorough knowledge of health, safety, and hygiene regulations.</li><li>Experience in cost management, scheduling, and inventory systems.</li><li>Positive, solution-driven approach to daily challenges.</li><li>Fluency in English is essential; proficiency in additional languages such as Arabic or Russian is an asset.</li></ul><p><b>Benefits</b></p><ul><li>Competitive salary package</li><li>Complimentary food, accommodation, and transportation provided by the employer</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: QAR3,500.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Doha: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)</li></ul><p>Education:</p><ul><li>Diploma (Preferred)</li></ul><p>Experience:</p><ul><li>F&amp;B Supervisor in luxury hotels: 3 years (Required)</li></ul><p>Language:</p><ul><li>English  (Required)</li></ul><p>Location:</p><ul><li>Doha (Preferred)</li></ul>

Food & Beverage Supervisor

Mövenpick

<div><b>Company Description</b><p><br>
Contemporary, convenient and perfectly positioned, the upscale M&ouml;venpick Hotel Doha is a 4-star luxury hotel, ideal for business travellers. Just 11km from Hamad International Airport and minutes from the business district, this hotel is centrally located on the prominent Corniche Road opposite the iconic Museum of Islamic Arts.</p><b><br>
Job Description</b><br>
<ul><li>
Attends the F&amp;B meeting or any other meeting instructed by Food &amp; Beverage Office.</li><li>
Trains continuously his staff (behaviour, suggestive selling, service skills, knowledge, etc.)</li><li>
Makes sure all operation equipment are cleaned and polished on a sufficient amount for the operation.</li><li>
Prepares daily log book with details.</li><li>
Coordinates with Engineering when repairing needs to be done via Maintenance.</li><li>
Follows up daily occupancy and take necessary action for service</li><li>
Looks after the associates and solve the Problems, which might arise from time to time.</li><li>
Suggests and recommends to the F&amp;B Office the most efficient way of the operation</li><li>
Implements new service procedures together with the Director of Food &amp; Beverage.</li><li>
Follows up the instructions, which are given by F&amp;B Office.</li><li>
Handles all administration regarding his/her Outlet</li><li>
Supervises and is responsible of billing and cash flow of his/her Outlet (closing the checks, discounts, voids, Hospitality Guarantee, etc).</li></ul><p></p><p><b><br>
During the operations:</b></p><ul><li>
Checks quality of food &amp; beverage items temperature, presentation, quantity.</li><li>
Makes sure the restaurant is clean, always tidy, without any hazard and safe all the time.</li><li>
Deals with guest complaints.</li><li>
Welcomes the guests and allocate a table.</li><li>
Handles special requests.</li><li>
Needs to have sale behaviour, and show as a leader the sales knowledge to increase the revenue of the restaurant.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
2 years of supervisory experience in retail or food service</li><li>
Proven track record of leadership and team management skills</li><li>
Strong customer service orientation with the ability to handle difficult situations professionally</li><li>
Proficiency in inventory management and cash handling procedures</li><li>
Experience with Point of Sale (POS) systems and scheduling software</li><li>
Excellent problem-solving and decision-making abilities</li><li>
Outstanding communication and interpersonal skills</li><li>
Ability to work in a fast-paced, high-pressure environment</li><li>
High school diploma or equivalent required; Bachelor's degree in Business Administration or related field preferred</li><li>
Familiarity with local health and safety regulations in Qatar</li><li>
Flexibility to work various shifts, including weekends and holidays</li><li>
Fluency in English required; knowledge of Arabic is a plus</li></ul><br>
<b>
Additional Information</b><p><b><br>
Our commitment to Diversity &amp; Inclusion:</b><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>
<br>
<b>Why work for Accor?</b><br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.</p><p><br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><p>
Do what you love, care for the world, dare to challenge the status quo! <b>#BELIMITLESS</b></p></div>

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Food and Beverage Supervisor
</div></div><div><div>Ref #
</div><div>228129
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Customer Service
</div></div><div><div><ul><li>Closing date: 18-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The F&amp;B Supervisor is responsible for assisting the management Team in running the restaurant effectively by maintaining high service standards, while enhancing customer experience.</p><p>
</p><ul><li> Maintain &amp; lead by example to ensure the team demonstrate highest standards of grooming by adhering to the Company's Dress Code Policy.</li><li> Ensure that the assigned area of responsibility reflects highest standards of hygiene &amp; maintenance, by adhering to the Company Food safety, Health &amp; safety procedures, but also by reporting and following up on maintenance issues.</li><li> Provide high level of engagement with the guest by remaining attentive throughout their visit, and ensure that the staff provides a prompt and efficient service to maintain a high standard of customer service. Follow the cash handling procedures and ensure the team is trained on billing and proceses to avoid cash variances.</li><li> Have a full and comprehensive knowledge of the restaurant menu and share with the team to ensure customers are advised correctly about the specialities offered in the outlet.</li><li> Identify opportunities for improving customer service &amp; communicate to the Restaurant Management Team to enhance the brand image.</li><li> Monitor the service provided against business standards in conjunction with the line manager, by recording and maintaining customer feedback to implement action plans accordingly.</li><li> Monitor daily staff coverage according to trade levels to ensure that the assigned area is efficiently and effectively resourced.</li><li> Monitor daily product quality and availability, and report any issue to the supplying department.</li><li> Identify &amp; create sales activity for the team through the implementation of upselling programs and incentives to support the Management on achieving.</li><li> Monitor all daily wastage and breakage and ensure staff are recording it correctly for data accuracy.</li></ul><p><b>
</b></p><p></p><p><b>Be part of an extraordinary story</b><br>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.</p><p>
Join us as we dare to achieve what&rsquo;s never been done before.</p><p><b>
</b></p></div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><p></p><div><div><div><div><div><p><b>About you</b></p><p>
The successful candidate will have the following:</p><ul><li> Bachelor's Degree or Equivalent</li><li> Minimum 2 years of job-related experience</li><li> Customer Experience.</li><li> Knowledge about stock control &amp; wastage.</li><li> Knowledge of international food &amp; beverage.</li><li> Computer knowledge in Outlook, MS Word and MS Excel</li><li> Micros / other softwares for POS.</li><li> KPls knowledge</li><li> Excellent written and verbal communication skills as well as strong interpersonal skills.</li></ul><p></p><p><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.</p><p>
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p></div><br>
<p></p>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=228129</div></div></div></div></div></div></div></div>

Food and Beverage Supervisor

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Food &amp; Beverage - Services
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><b>Job Summary<br>
</b></div><div></div><br>
<div>Assist the Management team in ensuring that the restaurant is managed efficiently according to the established concept statement, providing warm and genuine service delivered with passion and dedication, exceeding our guests&rsquo; expectations at all times. Ensuring the smooth running of the department, managing their assigned section during their shifts with waiters. Lead their section team, ensuring every associate performs up to expectations and job requirements. The goal is to maintain efficiency during service through
</div><div>planning, preparation, adapting to the needs of the moment and through excellence of knowledge. We aim to achieve these goals through; thorough training, strong associate support, teamwork, and feedback.<br>
</div><div></div><br>
<br>
<div><b>Essential Duties and Responsibilities<br>
</b></div><div></div><br>
<br>
<div>Guest satisfaction<br>
</div><div></div><br>
<ul><li>Ensures to deliver the brand promise and always provide exceptional guest service.<br>
</li></ul><div></div><br>
<ul><li>Exercise responsible behavior at all times and positively represent the restaurant team and Rosewood Hotels &amp; Resorts.</li></ul><div></div><ul><li><br>
Ensures that all guest and associate customer complaints are resolved in a quick and efficient manner.<br>
</li></ul><div></div><br>
<ul><li>Maintains positive guest and associate interactions with good working relationships.<br>
</li></ul><div></div><br>
<br>
<div><b>Operations<br>
</b></div><div></div><br>
<ul><li>Ensure that all associates have a complete understanding of and adhere to associate rules and regulations.<br>
</li></ul><div></div><br>
<ul><li>Ensure high standards of personal presentation and grooming.<br>
</li></ul><div></div><br>
<ul><li>Respond to changes in the food and beverage function as dictated by the industry, company, and hotel.<br>
</li></ul><div></div><br>
<ul><li>To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices.</li></ul><div></div><ul><li><br>
Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests.<br>
</li></ul><div></div><br>
<ul><li>Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests.<br>
</li></ul><div></div><br>
<ul><li>To have a full working knowledge of the restaurant floor plans and layout of all F&amp;B offers.<br>
</li></ul><div></div><br>
<ul><li>To have a full working knowledge Micros, Open Table &amp; all other systems as required.<br>
</li></ul><div></div><br>
<ul><li>Establish rapport with guests in a professional manner.<br>
</li></ul><div></div><br>
<ul><li>Work towards a high level of guest recognition and build a full working knowledge of guest preferences.<br>
</li></ul><div></div><br>
<ul><li>Ensure discretion and confidentiality with SAGs guests and ensure all information is given to the management for the reservation in-house database.<br>
</li></ul><div></div><br>
<ul><li>Ensure all associates are always following the Order of Service and Standard Operating Procedures.<br>
</li></ul><div></div><br>
<ul><li>Mentor associates as requested by management, following all correct training procedures and standards.<br>
</li></ul><div></div><br>
<ul><li>Monitor associate development on the floor identifying training needs and any areas of concern.<br>
</li></ul><div></div><br>
<ul><li>Assist in the cutlery and crockery stock takes.</li></ul><div></div><ul><li><br>
Ensure any ordering requirements are communicated accordingly.<br>
</li></ul><div></div><br>
<ul><li>Assist management in any other BOH activities as required.<br>
</li></ul><div></div><br>
<ul><li>Report for duty on time and prepared for your shift. Adhere to agreed break times.<br>
</li></ul><div></div><br>
<ul><li>Ensure the correct opening and closing procedures are followed by all associates.<br>
</li></ul><div></div><br>
<ul><li>Read all relevant emails ensuring all necessary information is communicated to all associates accordingly.<br>
</li></ul><div></div><br>
<ul><li>Ensure that all stations are equipped with sufficient clean, polished cutlery / plates and other service wear for each meal period. Ensure all tables are laid in accordance with the SOP.<br>
</li></ul><div></div><br>
<ul><li>Engage with and contribute to service briefings.<br>
</li></ul><div></div><br>
<ul><li>Take instructions from your manager, anticipate their requirements.<br>
</li></ul><div></div><br>
<ul><li>Control and manage your section in the restaurant whilst adhering to the Brand Standards Check list (a combination of LQA, Forbes and Rosewood Hotels &amp; Reports Global Standards).<br>
</li></ul><div></div><br>
<ul><li>Take and process orders, serve and clear food, relay tables, troubleshoot where necessary.<br>
</li></ul><div></div><br>
<ul><li>Respond to any menu / drinks queries with knowledgeable, informative, and engaging answers.<br>
</li></ul><div></div><br>
<ul><li>Ensure that individual Mise en Place for each order is known and placed on the table.<br>
</li></ul><div></div><br>
<ul><li>Understand guests to be prioritized &ndash; SAGs, unhappy guests &amp; regulars.<br>
</li></ul><div></div><br>
<ul><li>Oversee and direct the waiters in your station at all times, provide guidance and support.<br>
</li></ul><div></div><br>
<ul><li>Communicate guest preferences to reception team in order to build guest profiles.<br>
</li></ul><div></div><br>
<ul><li>React promptly and deal with any issues, complaints, breakages &amp; spillages.<br>
</li></ul><div></div><br>
<ul><li>Communicate any issues to management promptly.<br>
</li></ul><div></div><br>
<ul><li>Ensure a high level of cleanliness is maintained throughout the restaurant.<br>
</li></ul><div></div><br>
<ul><li>Provide accurate discount and void reconciliations, following correct cashing up procedure.<br>
</li></ul><div></div><br>
<ul><li>Ensure that all checklists are completed correctly and honestly.<br>
</li></ul><div></div><br>
<ul><li>Respond to changes in the F&amp;B function as dictated by the industry, company, and hotel.<br>
</li></ul><div></div><br>
<ul><li>Grow and improve skills and abilities through the appropriate training, assessment, and performance.<br>
</li></ul><div></div><br>
<ul><li>Present the bill and take payments.<br>
</li></ul><div></div><br>
<ul><li>Handle all operating equipment carefully avoiding abuse and minimizing breakage.</li></ul><div>
</div></div></div></div></div></div><div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</div></div></div></div></div></div>

F&B Team Leader

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