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DICETEK LLC

<div>Job Description:
Primary Duties<ul><li>
This is a dual role that combines both IT helpdesk and Infrastructure responsibilities.
</li><li>The helpdesk responsibilities include: receiving, prioritizing, troubleshooting, resolving, and documenting, end-user support incidents and service requests.
</li><li>The infrastructure responsibilities: include installing, configuring, maintaining, and monitoring of all IT infrastructure solutions.</li></ul>
Key Responsibilities
<ul><li>Infrastructure Maintenance</li></ul><ul><li>
Install, configure, maintain &amp; monitor all end-user hardware (PC, printers, barcode scanners, iPhones, iPads, Surface tablets etc&hellip;).</li><li>
Install, configure, maintain &amp; monitor all end-user software applications (Windows, MS Office, Outlook, etc&hellip;).</li><li>
Monitor all network and server activities (daily, weekly and monthly control reports).</li><li>
Log and record all system changes and maintain these records.</li><li>
Participate in Infrastructure projects with the Infrastructure Project Leader.</li></ul>
2. Helpdesk<ul><li>
Perform as the first point of contact for all end user IT assistance requests</li></ul>
Maintain Records for all requests, track until resolution and archive for future reference using company helpdesk tool
Resolve all first level IT assistance requests in following areas.
<ul><li>L2 Support &ndash; Ticket handling</li><li>
Preventative Maintenance</li><li>
Basic support on in-house Business Applications system (SAP &amp; AS400 platform)</li><li>
MS Office 365 (Outlook, Word, Excel, PowerPoint)</li><li>
Windows W11</li><li>
Configuration and maintenance of multifunction Printer (HP, Xerox, Etc.)</li><li>
Remote access tools</li><li>
SharePoint End user troubleshooting
</li><li>Video Conferencing</li><li>
Laptop &amp; Computer general usage</li><li>
Network troubleshooting and replacement</li><li>
Active Directory 2025 (Server and Client)</li><li>
My Access</li><li>
Windows File server management (access rights, folder management, etc)</li><li>
Mobile devices (iphones, IPAD, Etc.)</li></ul>
o TEAMS Phones
o Escalate IT issues for resolution where appropriate and in accordance with the Helpdesk policy.
o Communicate service outage / disruption notices to users that are affected by the outage.
o Maintain service records for maintenance carried out.
o Daily/Weekly Control checks.
o Required to travel between offices, to user location and BTQ where required.
o External Event Support.
o Brand Staff Sale Event.
o HAM - Asset management.
o Operations related Project Management &amp; Support.
o CRC-ME Support.
o Provisioning of equipment for failure replacement or training requirements<ul><li>
Handover of devices to users.</li><li>
AV Support</li></ul></div>

Field service technician

Alpha Data Recruitment

We are looking for &quot;Service Technician&quot; position based in Dubai.About the Role:This is a full-time, on-site opportunity in the UAE. The ideal candidate will have hands-on expertise in diagnosing and repairing diesel engines and hydraulic systems, performing maintenance, ensuring safety compliance, and working with a variety of engine-driven machinery.Qualification:-Good Communication and Customer interaction/Services skills.-Ability to conduct service/repair/diagnostics up to competency level 3 on diesel engine &amp; diesel engine-driven equipment, machinery with minimum or no supervision.-Ability to generate repair offers, service reports-Familiarity with computer diagnostic tools-Excellent problem-solving and communication skills-UAE driving license is a plus-Diploma - Mechanical/Electrical/Automobile/Mechatronics/Electronics-3-5 Years&rsquo; experience in construction machinery, stationary or mobile equipment, power generators, or related field at a dealership is a must.Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthApplication Question(s):<ul><li>Which German Brand you have experience?</li></ul>Experience:<ul><li>repair/diagnostics level 3 on diesel engine: 2 years (Required)</li><li>Computer diagnostic tools: 2 years (Required)</li><li>construction machinery, stationary or mobile equipment: 2 years (Required)</li></ul>

Service Technician - Diesel Engines & Hydraulic Systems (German Brand)

Makin Technology Solutions

Position Overview:We are seeking a skilled On-Site IT Technician to deliver exceptional technical support to clients, ensuring smooth technology operations.Key Requirements:- Proven Experience: Minimum 2 years of IT support experience, specifically with cash counting machines.- Valid License: Must possess a valid bike driving license for travel to client locations.Responsibilities:- Troubleshoot and resolve technical issues on-site.- Install and configure hardware and software.- Provide user training and support for technology utilization.If you meet these requirements and are ready to make an impact, apply now!Job Type: Full-timeApplication Question(s):<ul><li>Do you have a valid bike driving license?</li><li>What is your current visa status?</li><li>Please specify your previous salary and your expected salary range for this position.</li></ul>

Onsite IT Technician

Johnson Controls

<div>How you will do it
As a Technical Maintenance Assistant you will focus on maintenance and repair within set timeframe and according to defined process, service agreements and customer needs. You will complete planned site / customer visits and resolves customer request / calls as dispatched. You will develop positive customer relationships, ensures pro-active feedback on and documentation of the customer&rsquo;s equipment and systems status and of work completed.
What we look for
Required
<ul><li>Good product knowledge and overall system understanding</li><li>
Minimum 3 years&rsquo; experience in similar field</li><li>
High school education with 2 years Air conditions and refrigeration trade certificate</li><li>
Knowledge in servicing, maintenance of cooling towers, pumps, heat exchangers</li><li>
Technical knowledge on HVAC systems mostly on Chillers, Brazing, Vacuum, Pressure Test</li><li>
Ability to read and understand electrical single line diagrams of HVAC systems</li><li>
Document&rsquo;s work completed in a clear and concise way and promptly submits service reports.</li><li>
Ensures compliance with environmental and industry regulations, where required.</li><li>
In addition to the above-mentioned tasks, other activities and responsibilities may be individually defined</li><li>
Fluent language skills in English</li></ul></div>

Tech Maintenance Assistant - HVAC

Amco IT Systems

Job Summary: We are seeking a detail-oriented and customer-focused Field Service Engineer to provide on-site and remote IT support for end users. This role involves handling incidents escalated from the Service Desk, troubleshooting hardware and software issues, and coordinating with backline teams to ensure efficient and timely resolution.Key Responsibilities:<ul><li>Receive and resolve user requests/incidents escalated by the Service Desk or end users.</li><li>Provide timely updates on incident tickets and communicate resolutions to Level 1 support.</li><li>Escalate unresolved issues to vendors or L3 teams when required.</li><li>Deliver telephonic, remote, and desk-side support, including on-site visits for remote locations.</li><li>Configure, troubleshoot, and resolve issues with desktops, laptops, operating systems, printers, and peripherals.</li><li>Perform installation, upgrades, de-installation, and repair activities for end-user equipment.</li><li>Provide onsite support for office automation software, approved business applications, and IT devices such as monitors, scanners, docking stations, classroom, and meeting room equipment.</li><li>Collaborate with Network, Application, and System Admin teams to provide basic infrastructure and system administration support.</li><li>Carry out basic network patch cable changes and replace faulty cables as directed by Infrastructure teams.</li><li>Assist with inventory audits by conducting visual checks and updating tracking sheets for the Asset Management team.</li><li>Support the implementation of approved changes onsite in coordination with backline teams.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field (preferred).</li><li>2&ndash;4 years of experience in IT support, field service, or desktop support.</li><li>Proficiency in troubleshooting Windows OS, hardware, enterprise applications, and IT peripherals.</li><li>Basic understanding of networking and system administration.</li><li>Strong problem-solving, communication, and customer service skills.</li><li>Ability to work independently and manage multiple tasks in dynamic environments.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have prior experience providing on-site IT support within the UAE or Middle East region?</li><li>Are you currently based in Dubai, or available to relocate immediately?</li><li>What is your experience level with troubleshooting desktops, laptops, operating systems, and peripherals (in years)?</li><li>How do you prioritize and manage multiple incident tickets in a fast-paced support environment?</li><li>What are your salary expectations for this role in AED (monthly)?</li><li>What is your current notice period in days?</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Field Service Engineer

Fives

<div><h3 class="jobSectionHeader">Position Summary
</h3>Fives Services Gulf is actively seeking a Machine Tool Specialist to join our team in UAE.
At Fives, we are all driven by a common calling, to prove that industry can do it !
We work together daily to make industry an answer to all of the major technological, environmental, social and economic challenges of our time.
How do we do that?
For over 200 years , we&rsquo;ve invented and designed solutions and technologies that substantially and sustainably improve everyone&rsquo;s daily life.
Fives Services Gulf is the Fives service Centre for the Middle East, with a team of 150 people based in Bahrain, Dubai and Saudi Arabia, Fives Services Gulf provides local customer service, project execution support and local parts sourcing, in addition to carrying out refit and modernization projects, audits and technical assistance on customer sites. A team is also dedicated to the maintenance of equipment in operation at our customers' plants.
We are committed, fulfilled and give meaning to our mission, which is to work together to develop new solutions for the industry of tomorrow: an industry that respects the environment and helps to make the world a better place. 
JOB CONTENT
It is with you, that industry can do it!
We are currently seeking a Machine Tool Specialist to conduct servicing, corrective and preventative maintenance of equipment and machinery as per established SOPs, HSEQ and industry regulations and ensuring that all equipment and apparatus are operational at all times to support delivery of maintenance operations
KEY ACCOUNTABILITIES &amp; RESPONSIBILITIES:
<ul><li>Execute the Planned Preventative Maintenance (PPM) schedule and ensure full preventative maintenance is carried out in a timely manner in compliance with Company policies and procedures, customer specifications and industry standards
</li><li>Carry out corrective maintenance actions in response to machine failures involving diagnostic, diagnostic analysis and intervention work for the earliest possible commissioning
</li><li>Ensure interventions on machine tools: fault diagnosis, troubleshooting, machine repairs, retrofit, in close collaboration with technical support
</li><li>Ensure technical interventions on customer sites, as part of a repair activity or retrofit site: mechanics, geometry, electromechanics, maintenance, automation, electronics, within the allotted deadlines
</li><li>Ensure regular communication with the internal Services (Field Services Manager, Technical Support, Service Managers, Project Managers...) to inform about the status of the machines (technical developments, observed breakdowns...)
</li><li>Play a technical advisory role with machine users (clients) and actively participate in the detection of commercial opportunities services (realization
</li><li>Perform the administration, configuration, calibration, maintenance, programming, and qualification of assigned equipment / machinery as per established SOP&rsquo;s
</li><li>Use knowledge of equipment/machinery and mechanical processes to troubleshoot and resolve basic equipment and process errors and recommend solutions by applying a wide variety of existing techniques, processes, and procedures to fulfil customer/operational requirements
</li><li>To provide on-call support to customers as and when required to ensure all equipment, machinery and tooling conform to the relevant standards and regulatory requirements
</li><li>Always ensure the technical integrity and performance of equipment and machinery
</li><li>Understand safety requirements and ensure all maintenance works and systems operate in line with Company, customer and industry safety standards
</li><li>Monitor equipment and machinery to ensure optimal operational performance and reduction of unplanned maintenance
</li><li>Diagnose and control machines, installations and equipment
</li><li>Alert appropriate personnel and follow safety protocol
</li><li>Gather, record, analyze, and summarize data in various formats and prepare reports of works/tasks performed as per Company and/or customer reporting requirements
</li><li>Responsible for ensuring that maintenance/works records are kept fully up to date with all additions/modifications recorded and support report preparation requirements as per Company and customer requirements
</li><li>Contribute to the creation and implementation of best practice maintenance processes and procedures to support enhancement of operational performance
</li><li>Ensure compliance with all relevant (internal and external) regulations including HSEQ requirements using Company policies and procedures as appropriate
</li></ul>MINIMUM QUALIFICATIONS &amp; EXPERIENCE :
<ul><li>Diploma or vocational certification in Mechanical or Electro-Mechanical or a relevant field
</li><li>Knowledge in aeronautics or machining would be a plus
</li><li>Minimum of five (5) years of relevant experience
</li></ul>PROFESSIONAL KNOWLEDGE, CERTIFICATION OR MEMBERSHIPs
<ul><li>Relevant welding certification is advantageous
</li><li>NEBOSH certification is advantageous
</li></ul>SPECIAL REQUIREMENTS
Proficient user of MS Office 
<ul><li>
 
 
</li></ul>Why come to Fives?
By becoming part of Fives, you will be joining an international group that will provide you access to numerous opportunities for growth and mobility, in a wide number of fields.
We will give you room to learn, grow and develop, both professionally and personally, thanks to our onboarding, learning &amp; development and the support programs.
Industry can do it with you!</div>

Machine Tool Specialist

Affordable Plus

Job Title:Pool Maintenance and Installation TechnicianDepartment:Operations / Field ServicesReports To:Field Services Manager / Operations SupervisorJob Summary:The Pool Maintenance and Installation Technician is responsible for the installation, inspection, maintenance, repair, and servicing of residential and/or commercial swimming pools and related equipment. This role ensures all pools are operating efficiently, safely, and in compliance with local health and safety regulations.Key Responsibilities:Installation:<ul><li>Install new swimming pools (above ground and in-ground) according to specifications and blueprints.</li><li>Set up filtration systems, pumps, heaters, lighting, plumbing, and automation systems.</li><li>Assist with pool renovations including resurfacing, retiling, and equipment upgrades.</li></ul>Maintenance &amp; Repair:<ul><li>Perform routine pool maintenance, including vacuuming, skimming, and brushing.</li><li>Test water chemistry (pH, chlorine, alkalinity, etc.) and apply appropriate chemicals.</li><li>Diagnose and repair pool equipment such as pumps, filters, heaters, chlorinators, and automated systems.</li><li>Detect and repair leaks in pools and plumbing lines.</li></ul>Customer Service:<ul><li>Interact with customers professionally to explain work performed, provide pool care advice, and recommend necessary services.</li><li>Maintain service logs and provide reports on maintenance and repair work.</li></ul>Compliance &amp; Safety:<ul><li>Ensure work complies with local health and safety standards and regulations.</li><li>Use personal protective equipment (PPE) and follow safety protocols at all job sites.</li></ul>Qualifications:Education &amp; Experience:<ul><li>High school diploma or equivalent required.</li><li>1-3 years of experience in pool maintenance, plumbing, HVAC, or a related field.</li><li>Certified Pool Operator (CPO) or willingness to obtain certification preferred.</li></ul>Skills &amp; Abilities:<ul><li>Strong knowledge of pool systems and water chemistry.</li><li>Mechanical and electrical troubleshooting skills.</li><li>Ability to read blueprints and technical diagrams.</li><li>Good physical stamina and ability to lift heavy equipment.</li><li>Excellent communication and customer service skills.</li><li>Valid driver&rsquo;s license and clean driving record.</li></ul>Working Conditions:<ul><li>Outdoor work in varying weather conditions.</li><li>Exposure to pool chemicals.</li><li>May require weekend or emergency service calls during peak season</li></ul>Job Types: Full-time, Permanent

Pool Maintenance and Installation Technician

Explore 3642+ Field service technician in Dubai this September. Find roles across top companies and apply now to boost your career.