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fleet control shift lead

PepsiCo

<div>
 
 Overview
 
 
 
 The Fleet Control Shift Lead - will be responsible for leading the team performance in monitoring and escalating any fleet driver's safety violations and report it immediately through system live monitoring &amp; relevant communications channels. He will also summarize and analyze data to produce visual and graphical summaries, dashboards, and reports in various formats in order to communicate tower performance, progress, and results to various stakeholders. This job will be a rotational one.
 
 
 In addition to auditing on team actions taken based on the violations, validation, communication, and escalation matrix in line with the agreed service catalog and SLAs. The role requires strong leadership &amp; team management, ability to use telematics &amp; AI monitoring systems, effective communication, and high safety standards.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Coach, mentor, and guide team members to deliver consistent services at the defined SLAs/KPIs and drive operational efficiency &amp; effectiveness and continuous improvement for the managed account.
 </li>
 <li>
 Ensure any nonconformance of the standard is reported correctly to leadership and record corrective actions taken.
 </li>
 <li>
 Ensure quality checks are carried out in a timely and accurate manner, and all results are documented and reported correctly following strict methodologies.
 </li>
 <li>
 Accountable for designing, creating &amp; maintaining all kinds of reports and dashboards as per the reporting catalogue.
 </li>
 <li>
 Ensure a consistent and high level of customer service and operational excellence that will ensure all monitored events are resolved efficiently and in full compliance with relevant legal, company, and process requirements
 </li>
 <li>
 Accountable for data uploading, downloading &amp; consolidation throughout their shift
 </li>
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 Accountable for OHS &amp; NWOW survey results for their team and account.
 </li>
 <li>
 Responsible for software testing and bugs &amp; downtime reporting for 7 different platforms and accountable for the communications with vendors regarding enhancements, operations, and downtime.
 </li>
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 Accountable for the implementation phases of ramp-up &amp; expansion plans in managed BU.
 </li>
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 Accountable for shift workload distribution based on the data inflow.
 </li>
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 Assist and provide evidence in incidents investigation related to in-scope vehicles.
 </li>
 <li>
 Train new agents on Fleet Control Tower systems and scope, in addition to coaching low-performance agents.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 1-3 years of experience in complex operations, fleet management, or a shared services environment.
 </li>
 <li>
 Previous team management or shift lead experience, with a proven ability to coach and guide others.
 </li>
 <li>
 Strong analytical and reporting skills; experience with Power BI, Excel dashboards, and data queries.
 </li>
 <li>
 Experience working with ticketing and service management systems (e.g., JIRA, ServiceNow, or similar platforms).
 </li>
 <li>
 Basic knowledge of SQL and data querying techniques is an advantage.
 </li>
 <li>
 Strong multi-tasking and time management skills, especially in rotational shift environments.
 </li>
 <li>
 Ability to work cross-functionally with internal stakeholders and external vendors to report bugs, downtime, and system enhancements.
 </li>
 <li>
 Strong communication skills, with attention to detail in reporting and documentation.
 </li>
 <li>
 Fluent in English (spoken and written), with the ability to communicate clearly in professional settings.
 </li>
 <li>
 Commitment to continuous improvement, team quality audits, and operational excellence.
 </li>
 <li>
 Nice to Have- Familiarity with fleet telematics, AI-based monitoring tools, and live system dashboards.
 </li>
 </ul>
</div>

Fleet Control Shift Lead

<div>
 
 Overview
 
 
 
 As a Fleet Control Tower Agent, you will be on the front lines of our control center &mdash; monitoring live fleet data, identifying safety violations, and taking immediate action based on our escalation protocols. You&rsquo;ll be responsible for ensuring all activities align with our Service Level Agreements (SLAs) and Safety Standards, making a tangible impact on performance and driver well-being.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Ensure Service Excellence: Deliver consistent, high-quality services aligned with defined SLAs and KPIs, while driving operational efficiency and continuous improvement.
 </li>
 <li>
 Monitor and Respond: Provide a high level of real-time monitoring and customer service to ensure all incidents and safety violations are managed effectively and in full compliance with company policies and legal requirements.
 </li>
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 Violation Validation: Accurately validate reported violations to determine legitimacy and ensure fair and precise assessments.
 </li>
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 Immediate Driver Action: Take immediate corrective actions with drivers&mdash;verbally and in writing (both English and Arabic)&mdash;to prevent or mitigate potential risks.
 </li>
 <li>
 Data Documentation: Maintain detailed, accurate shift records of all violations and incidents to support compliance and performance tracking.
 </li>
 <li>
 Cross-Functional Collaboration: Work closely with the Health &amp; Safety team to identify potential operational risks and support the development of corrective action plans.
 </li>
 <li>
 Knowledge Sharing: Contribute to the ongoing improvement of internal processes and knowledge bases to ensure the team remains informed and aligned.
 </li>
 <li>
 High-Risk Escalation: Escalate high-risk violations or repeat offenders to senior leadership, in line with the established escalation protocols.
 </li>
 <li>
 Behavioral Analytics: Leverage big data tools to analyze driver behavior, identifying trends and insights that support continuous improvement.
 </li>
 <li>
 Data Presentation: Present analytical findings in a clear, actionable format to support data-driven decision-making across the fleet and safety functions.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Experience: 0-1 year of experience in a call center, shared services, or control tower environment.
 
 
 <ul>
 <li>
 Technical Proficiency: Strong computer literacy with the ability to swiftly learn, navigate, and adapt to multiple digital systems, dashboards, and fleet monitoring platforms. Exposure to telematics, data visualization tools, and service management platforms is a plus.
 </li>
 <li>
 Analytical Skills: Sharp analytical thinking with the ability to interpret large volumes of data, detect patterns, and generate actionable insights. Comfort with basic reporting tools is required; familiarity with Excel, Power BI, or similar platforms is highly desirable.
 </li>
 <li>
 Shift Flexibility: Willingness to work in a 24/7 shift-based environment, including weekends and holidays, as part of a rotating schedule.
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 Time Management: Ability to handle multiple tasks simultaneously, prioritize effectively, and maintain composure under time-sensitive situations.
 </li>
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 Safety Focus: Strong personal commitment to safety, risk prevention, and adherence to operational protocols.
 </li>
 <li>
 System Knowledge: Experience with ticketing systems, service desk tools, or escalation workflows is advantageous.
 </li>
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 Monitoring Tools: Knowledge of fleet monitoring or control tower systems is a strong asset.
 </li>
 <li>
 Cultural Awareness: Proven ability to work in diverse, cross-cultural teams and adapt communication styles accordingly.
 </li>
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 Customer Orientation: A service-first mindset with a consistent track record of delivering high-quality support to both internal and external stakeholders.
 </li>
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 Collaboration: Excellent team player with the ability to build trust, contribute to a positive team environment, and partner effectively with multiple functions (e.g., safety, logistics, operations).
 </li>
 <li>
 Communication: Exceptional verbal and written communication skills. Must be able to deliver clear, confident messages in both routine and high-pressure situations.
 </li>
 <li>
 Strong English proficiency (spoken and written) is required.
 </li>
 </ul>
</div>

Supply Chain Fleet Sr Associate

Confidential

<div>
 
 
 Job Position:
 
 Fleet &amp; Maintenance Manager
 
 
 
 Work Location:
 
 Benghazi - Libya
 
 
 
 
 
 Seeking a hands-on Fleet &amp; Maintenance Manager to lead our equipment workshop and ensure maximum fleet availability. You'll own the full asset lifecycle and lead a team of technicians to support our critical projects.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Directly manage and oversee the daily operations of the central equipment workshop.
 </li>
 <li>
 Schedule and allocate work orders to mechanics and teams, prioritizing based on project criticality and urgency.
 </li>
 <li>
 Ensure all repair and maintenance work is performed to the highest standards of quality, safety, and efficiency.
 </li>
 <li>
 Perform hands-on diagnosis and troubleshooting of complex mechanical, hydraulic, and electrical issues on heavy equipment, providing guidance to the team.
 </li>
 <li>
 Enforce a strict 5S methodology and housekeeping standard within the workshop and yard areas.
 </li>
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 Develop, implement, and continuously improve the comprehensive Preventive Maintenance and Predictive Maintenance programs.
 </li>
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 Analyze equipment downtime data and failure trends to implement root cause analysis and corrective actions.
 </li>
 <li>
 Manage the fleet budget, controlling costs related to labor, parts inventory, repairs, and fuel.
 </li>
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 Lead, mentor, and motivate a large team of mechanics, technicians, foremen, and parts storekeepers.
 </li>
 <li>
 Conduct performance reviews, identify training needs, and foster a culture of continuous improvement and safety.
 </li>
 <li>
 Manage the parts inventory, implementing efficient stocking levels to minimize downtime while avoiding excess capital tie-up.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience (Mandatory):
 
 
 <ul>
 <li>
 Bachelor's Degree in Mechanical Engineering or a related field.
 </li>
 <li>
 15+ years of progressive experience in maintaining and managing heavy construction equipment.
 </li>
 <li>
 Expert-level technical knowledge of heavy equipment systems (CAT, Komatsu, Volvo, etc.) &ndash; engines, transmissions, hydraulics, and electrical systems.
 </li>
 <li>
 Proven track record in developing and executing preventive maintenance programs that significantly increase fleet availability.
 </li>
 <li>
 High proficiency in using ERP systems for maintenance and workshop management.
 </li>
 <li>
 Fluency in English (both written and verbal) is essential.
 </li>
 <li>
 Previous working experience in the GCC region or similar Middle Eastern markets is highly preferred.
 </li>
 </ul>
 
 
</div>

Fleet & Maintenance Manager

Raya Holding for Financial Investments

<div>
 
 
 You are about to apply for a job at a certified Top Employer in 2025!
 
 
 
 
 Ready to be part of one of the market leaders in Egypt? Apply now!
 
 
 
 
 Raya Foods; one of Raya&rsquo;s subsidiaries is hiring a Fleet Operations Specialist.
 
 
 
 
 
 
 
 
 What will you do
 
 
 
 <ul>
 <li>
 
 Fleet Management:
 
 Oversee the operation, and overall performance of the fleet, ensuring all vehicles are fully utilized.
 </li>
 <li>
 
 Data Analysis:
 
 Analyze fleet performance data through a dashboard to identify trends, optimize operations, and improve efficiency, extract regular reports accordingly.
 </li>
 <li>
 
 Safety &amp; Compliance:
 
 Ensure all vehicles/drivers meet legal and safety regulations, including inspections, registrations, maintenance, and insurance.
 </li>
 <li>
 
 Scheduling &amp; Coordination:
 
 Plan and coordinate loading/unloading schedule according to functions&rsquo; needs.
 </li>
 <li>
 
 Budget Management:
 
 Monitor and manage the fleet budget and submit a monthly report for it.
 </li>
 <li>
 
 Supplier Management:
 
 Manage relationships with vendors and service providers to obtain best prices within the market.
 </li>
 <li>
 
 Safety Programs:
 
 Implement and enforce safety programs to minimize accidents and ensure driver compliance with safety regulations.
 </li>
 <li>
 
 Problem Solving:
 
 Address and resolve any issues related to fleet operations, such as breakdowns or driver concerns.
 </li>
 </ul>
 
 
 
 
 
 
 What will you need?
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Logistics, Supply Chain, or relevant field.
 </li>
 </ul>
 
 
 Interpersonal Skills:
 
 
 <ul>
 <li>
 Functional Skills.
 </li>
 <li>
 Ideas presentation and Taking initiative.
 </li>
 <li>
 Continuous Learning.
 </li>
 <li>
 Customer Centricity.
 </li>
 </ul>
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Experience in implementing and managing warehouse management.
 </li>
 <li>
 Understanding of transportation regulations and compliance.
 </li>
 <li>
 Familiarity with lean manufacturing and continuous improvement.
 </li>
 <li>
 Ability to develop and implement fleet optimization strategies specific to warehouse operations.
 </li>
 </ul>
 
 
 
 
 
 
 What is unique about Ra
 
 ya?
 
 
 <ul>
 <li>
 Are you an eager learner? Raya believes in its employees, so we aim to continuously provi
 
 de learning &amp; development
 
 plans for all of our employees to ensure their personal and career development.
 </li>
 <li>
 Are you looking f
 
 or career progression?
 
 Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities.
 </li>
 <li>
 Are you looking for
 
 a rewarding environment?
 
 Raya's top achievers are awarded annually with an international 5 days trip.
 </li>
 <li>
 Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing
 
 
 CSR programs and initiatives.
 </li>
 <li>
 Are you a foodi
 
 e? Exclusive discounts
 
 for Raya employees at Raya&rsquo;s Restaurants.
 </li>
 </ul>
</div>

Fleet Operations Specialist

<div>
 At JTI we celebrate differences, and everyone truly belongs.
 
 46,000 people from all over the world
 
 are continuously building their unique success story with us.
 
 83% of employees feel happy
 
 working at JTI.
 
 
 To make a difference with us, all you need to do is bring your
 
 human best.
 
 
 
 What will your story be? Apply now!
 
 
 
 Learn more jti.com
 
 
 
 
 Fleet &amp; Facilities Supervisor
 
 
 
 
 Position
 
 
 
 In this role, you will oversee fleet operations across Egypt in both the market and GSC, focusing on process improvements by introducing initiatives to enhance service, quality, and cost efficiency. You will manage market facilities, handle preventive and corrective maintenance, execute daily checklists, address gaps/issues promptly, and oversee maintenance contracts. You will ensure project quality, coordinate execution with other departments, prepare reports and analytics, and enforce EHS policies in compliance with Egyptian Civil Defense requirements and JTI Safety Standards. Additionally, you will monitor KPIs (Fleet, Facilities, Energy, Safety) and contribute to sustainability and Green Mobility goals.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Facility Management (35%) You will handle technical faults, maintain buildings in good condition, and plan upgrades to meet JTI standards. Your role includes coordinating maintenance, overseeing contractors, managing utilities and consultants, and working with site layouts and drawings (civil, mechanical, electrical). You will also support engineering tasks within your scope
 </li>
 <li>
 Projects (20%) Oversee Fleet &amp; Facilities projects, ensure utilities for smooth sales operations, monitor contractor progress, and deliver projects on time, within budget, and to quality standards. You will also support renovations, sustainability, and green mobility initiatives
 </li>
 <li>
 Fleet (15%) Supervise daily fleet operations, manage contracts with service providers, and monitor fuel consumption. Your role includes improving fleet services for JTI employees by proposing updates to SOPs and operations, collaborating with procurement and legal to review contracts, and ensuring compliance with Global Driver Safety policies
 </li>
 <li>
 Environment, Health &amp; Safety (15%) You will ensure health and safety standards in Market DCs and Fleet operations by developing measures, training drivers on EHS practices, and analyzing accidents to implement preventive solutions. Support safety awareness through campaigns, provide sustainability solutions to meet savings targets, and track EHS-related KPIs, delivering timely reports
 </li>
 <li>
 Budgeting (15%) You will plan the Fleet &amp; Facilities budget and track monthly expenses to ensure cost efficiency. Identify areas of excess energy and water consumption and suggest solutions to improve usage. Additionally, you will help implement cost-saving initiatives
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree (Engineering is preferred)
 </li>
 <li>
 Minimum 3 years of relevant experience
 </li>
 <li>
 Fluent in oral and written English and Arabic
 </li>
 <li>
 Computer Excellent skills in MS Office tools
 </li>
 <li>
 Communication, Time Management and Problem Solving Skills
 </li>
 <li>
 Supervisory skills and project management professional experience are preferred
 
 
 </li>
 </ul>
 
 What To Expect
 
 
 
 Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits. For more details on local policies, speak with the Talent Advisor.
 
 
 Are you ready to join us? Build your success story at JTI. Apply now!
 
 
 
 Next Steps
 
 
 
 After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure Phone screening with TA &gt; Assessment tests &gt; Interviews &gt; Offer. Each step is eliminatory and may vary by role type.
 
 
 
 At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. We are committed to providing reasonable adjustments to applicants with special needs. If you require any accommodations, please let the Talent Advisor know during the selection process.
 
</div>

Fleet & Facilities Supervisor

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671 fleet control shift lead jobs IN Cairo

Fleet Control Shift Lead

Fleet Control Shift Lead

Supply Chain Fleet Sr Associate

Fleet & Maintenance Manager

Fleet Operations Specialist

Fleet & Facilities Supervisor

Fleet & Facilities Supervisor