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MONETA İnsan Kaynakları & Yönetim Danışmanlık

<div>
 <p>
  Moneta is looking for an &ldquo;E-commerce Business Activation Manager&rdquo; for our global business partner.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Be the Expert and main Point of Contact on all eRetailer related subjects, in collaboration with Marketing and Sales teams;
 </p>
 <ul>
  <li>
   Be an expert of online practices on his/her categories and the &ldquo;Ambassador&rdquo; of E Commerce business model amongst local teams (both Marketing &amp; Sales)
  </li>
  <li>
   Work closely with the E-Category Manager at Continent level, in deploying and executing local E-Cat Man &amp; E-Commerce Activations
  </li>
  <li>
   Facilitate customer relationships on all digital/E-Commerce topics, working closely with E-KAMs (Pure Players and Click&amp;Mortar) and Digital Managers to define customer action plans
  </li>
  <li>
   Develop employees awareness with regular meetings and trainings on retail media.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Drive and pilot specific e-commerce shopper activation plan to exploit market and customer opportunities with specific pure-players and click &amp; mortar customer, using the following levers:
 </p>
 <ul>
  <li>
   Define specific E-commerce assortment based on in-depth analysis of both shopper&rsquo;s, market&rsquo;s, and retailer&rsquo;s needs &amp; specifities, in strong collaboration with local Marketing teams and BUs
  </li>
  <li>
   Monitor closely our positions in terms of assortment in our main retailers&rsquo; websites
  </li>
  <li>
   Pilot and Monitor perfect execution in our Level of Services (in-stock performances, supply chain efficiency&hellip;)
  </li>
  <li>
   Collaborate on categories online sales&rsquo; level and associated margins, with KAM
  </li>
  <li>
   Define and implement specific promotional and communication activations in our e-commerce partners websites (through retail media operations)
  </li>
  <li>
   Be a &ldquo;guardian&rdquo; of Content execution in the e-retail landscape
  </li>
  <li>
   Deploy and manage Content push solutions to our main online retailers
  </li>
  <li>
   Be the main point of contact as regards to Online Product content to both BUs and Continent teams
  </li>
  <li>
   Initiate and manage local E-Cat Man initiatives, in line with EMEA guidelines, and focused on key online players and key categories
  </li>
  <li>
   Accelerate the deployement of our E-merchandising recommendations and E-Cat Man tools (product finders), based on our key Category Strategic objectives (CAP)
  </li>
  <li>
   Assist local Category Managers in in-store digitalization initiatives to enrich shopping experience at POS level (implementation of tablets, new digitalized POS materials, virtual or augmented reality, etc..)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Analyse and Provide Insights on Key Online/E-Commerce Data &amp; Metrics:
 </p>
 <ul>
  <li>
   Work closely with local Data Analyst (if present) to understand performance on our main online KPIs, and derive action plans
  </li>
  <li>
   Gain a full understanding on our E-retailer&rsquo;s business models, main specificities/ways of working and Promo/Communication means
  </li>
  <li>
   Define, with eKam/CatMan, the eRetail media strategy supporting the development of our on-line market share.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Marketing Master or related degree,
  </li>
  <li>
   10 years experience as category manager/product manager/ecommerce manager in a online environment
  </li>
  <li>
   Expert of online practices,
  </li>
  <li>
   Track record of success in building e-commerce activation plan, showing commercial wins,
  </li>
  <li>
   Global vision but adopting a customer-oriented attitude,
  </li>
  <li>
   Data crunching &amp; Analytical skills (strong command of MS Office Suite, especially XLS)
  </li>
 </ul>
</div>


E-commerce Business Activation Manager

<div><div><div><div><ul><li><b>REQ-10106137</b></li>
<li><b>08/12/2025</b></li>
<li><b>Data Science</b></li>
<li><b>Istanbul, Turkije</b></li>
<li><div><b>ING Hubs</b></div></li></ul><p></p><div><br>
</div></div></div></div><p></p><div><div><div><div><div><div>Analyzes data to draw insights, patterns and conclusions that will enable the business to improve their products, services, processes or to develop new strategies. Must be adept at handling large, comple datasets and developing and applying robust analytical processes including data cleaning, data interpretation models, forecasting, pattern identification and trend analysis. As well as studying product and process-related data, may also be involved in studying environmental conditions in which the firm operates, competitor behavior, or other data sources. Requires knowledge of tools and methods including statistics, artificial intelligence and machine learning.</div></div></div><p></p><div><ul><div><br>
</div><div></div><div>
</div></ul></div></div><div><div><div><div><div>Your place of work</div>
<div><div><b>Eplore the area</b></div><b>
</b></div></div></div><div><p>Questions? Just ask<br>
ING Recruitment team</p><p></p><div><br>
</div></div></div></div></div></div><div><div><div><div>Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.</div></div></div></div></div>

DS II-2

Lotus Danışma Merkezi

<p>Orenda Akademi Dan&#305;&#351;manl&#305;k b&uuml;nyesinde online olarak &ouml;&#287;rencilerimize program e&#287;itimleri verebilecek arkada&#351;lar&#305; ar&#305;yoruz .</p><p>&Ouml;ncelikler Sketchup,3dsmax,autocad vs gibi proglamlardan en az 1ine hakim olmas&#305; gerekli.<br/>Programlar&#305;n e&#287;itimini verebilecek 0 dan birisine &ouml;&#287;retebilecek d&uuml;zeyde bilgi sahibi olmas&#305; gerekmektedir.<br/>Bu i&#351; i&ccedil;in vakit ay&#305;rabilecek arkada&#351;lar&#305;n ba&#351;vuru yapmas&#305;n&#305; rica ediyoruz.</p><p>Girilen ders say&#305;s&#305; kadar &uuml;cret her ay taraf&#305;n&#305;za iletilir. Detaylar telefonda g&ouml;r&uuml;&#351;&uuml;lecektir.</p><p>&#304;&#351; T&uuml;r&uuml;: Yar&#305; zamanl&#305;, Ge&ccedil;ici, Kontratl&#305;</p>

Mimar/İç Mimar / Peyzaj mimarı/ Mimari Restorasyon / Mühendis

MUDO

<div>
 <p>
  GENEL N&Idot;TEL&Idot;KLER VE &Idot;&Scedil; TANIMI
 </p>
 <p>
  <br/>
 </p>
 <p>
  1964 y&inodot;l&inodot;nda Beyo&gbreve;lu Fita&scedil; Pasaj&inodot;&rsquo;nda 12 metrekarelik bir d&uuml;kkanda ba&scedil;layan maceram&inodot;za, T&uuml;rkiye&rsquo;nin 27 ilinde 1.400&rsquo;&uuml; a&scedil;k&inodot;n &ccedil;al&inodot;&scedil;an&inodot;m&inodot;z ve 90.000 m&sup2;&rsquo;nin &uuml;zerinde sat&inodot;&scedil; alan&inodot;na sahip yakla&scedil;&inodot;k 120 ma&gbreve;azam&inodot;zda devam ediyoruz.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Sizi de, yarat&inodot;c&inodot; ve m&uuml;&scedil;terilerinin beklentilerini anlayan g&uuml;&ccedil;l&uuml; ekibimizin bir par&ccedil;as&inodot; olmaya davet ediyoruz.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Mudo ekibi olarak, Mecidiyek&ouml;y ofisimizde yer alan
  <strong>
   Bilgi Teknolojileri - E-Ticaret
  </strong>
  birimimizde g&ouml;revlendirilmek &uuml;zere
  <strong>
   &ldquo;E-Ticaret M&uuml;d&uuml;r&uuml;"
  </strong>
  ar&inodot;yoruz.
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   &Uuml;niversitelerin &Idot;&scedil;letme, &Idot;ktisat, Pazarlama, M&uuml;hendislik veya ilgili b&ouml;l&uuml;mlerinden mezun
  </li>
  <li>
   E-ticaret, online sat&inodot;&scedil; veya dijital pazarlama alan&inodot;nda en az 8 y&inodot;l deneyimli
  </li>
  <li>
   Tercihen perakende sekt&ouml;r&uuml;nde fiyatland&inodot;rma ve kampanya y&ouml;netimi konusunda tecr&uuml;beli
  </li>
  <li>
   Google Analytics, Google Ads, Meta Ads, SEO/SEM ara&ccedil;lar&inodot;nda ileri d&uuml;zey bilgi sahibi
  </li>
  <li>
   G&uuml;&ccedil;l&uuml; ileti&scedil;im, liderlik ve ekip y&ouml;netimi becerilerine sahip
  </li>
  <li>
   Analitik d&uuml;&scedil;&uuml;nce yap&inodot;s&inodot;na ve ileri d&uuml;zey ofis uygulamalar&inodot; (Microsoft, Google) yetkinli&gbreve;ine sahip
  </li>
  <li>
   &Idot;ngilizce dilinde en az B2 seviyesinde yeterlili&gbreve;e sahip, yaz&inodot;l&inodot; ve s&ouml;zl&uuml; i&scedil; ileti&scedil;iminde etkin
  </li>
  <li>
   Sonu&ccedil; odakl&inodot; &ccedil;al&inodot;&scedil;ma disiplinine sahip, inisiyatif kullanabilen ve problem &ccedil;&ouml;zme yetene&gbreve;i y&uuml;ksek
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   &Idot;&Scedil; TANIMI:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   E-ticaret genel (dijital pazarlama, sat&inodot;&scedil; ve operasyon) stratejisinin belirlenmesi, y&inodot;ll&inodot;k/&ccedil;eyreklik/ayl&inodot;k b&uuml;t&ccedil;e ve hedeflerin olu&scedil;turulmas&inodot; ve takip edilmesi
  </li>
  <li>
   Sat&inodot;&scedil; performans&inodot;n&inodot; art&inodot;rmak &uuml;zere kampanya, promosyon ve proje planlar&inodot;n&inodot;n haz&inodot;rlanmas&inodot;, hayata ge&ccedil;irilmesinin y&ouml;netimi
  </li>
  <li>
   A/B testler, UX optimizasyonlar&inodot; ve site iyile&scedil;tirmeleriyle d&ouml;n&uuml;&scedil;&uuml;m oranlar&inodot;n&inodot;n y&uuml;kseltilmesi i&ccedil;in gerekli &ccedil;al&inodot;&scedil;malar&inodot;n y&ouml;netimi
  </li>
  <li>
   Haftal&inodot;k/ayl&inodot;k sat&inodot;&scedil;, trafik, sat&inodot;n alma ve pazarlama raporlar&inodot;n&inodot;n &uuml;st y&ouml;netime ve ilgili payda&scedil;lara sunulmas&inodot;
  </li>
  <li>
   &Idot;lgili ekiplerle koordineli &ccedil;al&inodot;&scedil;arak E-ticaret projelerinin y&ouml;netimi
  </li>
 </ul>
 <p>
 </p>
</div>


E-ticaret Müdürü

Dünyagöz Hastaneler Grubu

<div>
 <p>
  G&ouml;z sa&gbreve;l&inodot;&gbreve;&inodot; alan&inodot;nda fark yaratan bir ekibin par&ccedil;as&inodot; olmak ister misiniz?
 </p>
 <p>
  <br/>
 </p>
 <p>
  T&uuml;rkiye&rsquo;nin ilk ve en b&uuml;y&uuml;k g&ouml;z sa&gbreve;l&inodot;&gbreve;&inodot; hastaneler zinciri olan D&uuml;nyag&ouml;z Hastaneler Grubu olarak 1996&rsquo;dan bu yana g&ouml;z sa&gbreve;l&inodot;&gbreve;&inodot;nda &ouml;nc&uuml; rol &uuml;stleniyor, bug&uuml;n T&uuml;rkiye&rsquo;de 21 ve yurtd&inodot;&scedil;&inodot;nda 10 olmak &uuml;zere 31 farkl&inodot; noktada, g&ouml;z sa&gbreve;l&inodot;&gbreve;&inodot;nda m&uuml;kemmeliyet anlay&inodot;&scedil;&inodot;yla b&uuml;y&uuml;meye devam ediyoruz. &Scedil;imdi, bu yolculu&gbreve;umuza katk&inodot; sa&gbreve;layacak yeni ekip arkada&scedil;&inodot;m&inodot;z&inodot; ar&inodot;yoruz.
 </p>
 <p>
  <br/>
 </p>
 <p>
  D&uuml;nyag&ouml;z Hastaneleri'nin Etiler &Scedil;ubesi&rsquo;nde de&gbreve;erlendirilmek &uuml;zere
  <strong>
   &Idot;nsan Kaynaklar&inodot; Uzman&inodot;
  </strong>
  aray&inodot;&scedil;&inodot;m&inodot;z mevcuttur.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Gerekli Nitelikler
  </strong>
 </p>
 <ul>
  <li>
   &Uuml;niversitelerin ilgili b&ouml;l&uuml;mlerinden mezun (&Ccedil;al&inodot;&scedil;ma Ekonomisi ve End&uuml;stri &Idot;li&scedil;kileri, End&uuml;stri M&uuml;hendisli&gbreve;i, &Idot;&scedil;letme, &Idot;nsan Kaynaklar&inodot; vb.),
  </li>
  <li>
   &Idot;nsan Kaynaklar&inodot; alan&inodot;nda, &ouml;zellikle se&ccedil;me ve yerle&scedil;tirme s&uuml;re&ccedil;lerinde en az 3 y&inodot;l deneyimli,
  </li>
  <li>
   &Idot;&scedil;e al&inodot;m s&uuml;re&ccedil;lerini etkin &scedil;ekilde y&uuml;r&uuml;tebilen, hastaneler ve ilgili departmanlarla koordinasyon sa&gbreve;layabilecek,
  </li>
  <li>
   Planlama, organizasyon ve zaman y&ouml;netimi konular&inodot;nda yetkin,
  </li>
  <li>
   Analitik d&uuml;&scedil;&uuml;nebilen, problem &ccedil;&ouml;zme ve karar alma becerileri geli&scedil;mi&scedil;,
  </li>
  <li>
   &Idot;nsan ili&scedil;kileri g&uuml;&ccedil;l&uuml;, s&ouml;zl&uuml; ve yaz&inodot;l&inodot; ileti&scedil;im becerileri y&uuml;ksek,
  </li>
  <li>
   MS Office programlar&inodot;n&inodot; etkin kullanan, &ouml;zellikle Excel&rsquo;de bilgi sahibi (form&uuml;ller, pivot tablolar, grafikler vb.),
  </li>
  <li>
   Erkek adaylar i&ccedil;in askerlik hizmetini tamamlam&inodot;&scedil;.
  </li>
 </ul>
 <p>
 </p>
</div>


İnsan Kaynakları Uzmanı

<div>
 <p>
  Moneta is looking for an&ldquo;E-commerce Key Account Manager&rdquo; for our global business partner.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   External:
  </strong>
 </p>
 <p>
  Consumers are more and more connected, and online purchasing is one the top 10 usages of Internet.
 </p>
 <p>
  When it comes to shopping, consumers are either purchasing products online or preparing their off-line purchase with information/offers available online (
  <em>
   ROPO:
  </em>
  <em>
   Research Online Purchase Offline
  </em>
  ).
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Internal:
  </strong>
 </p>
 <p>
  Top Customers Portfolio evolution (Volumes of Today, Volumes of Tomorrow)
 </p>
 <p>
  Group maturity is growing with regards to the eCommerce organization =&gt; eCommerce teams (see Annexe) + monthly SteerCo have been created in each market to drive the evolution of online business
 </p>
 <p>
  Market eKAMs are part of Market Sales Team, are in carge of development of online sales and are accountable of establishing/maintening relationship with other community (Market Digital Marketing / Market Supply Chain leader / Group eCommerce Community)
 </p>
 <p>
  New Comers + Evolution of Business Model of Customers traditional New skills / actions to be done
 </p>
 <ul>
  <li>
   Accessibility of products on Digital Shelves (Contract / Terms &amp; Conditions / Operations)
  </li>
  <li>
   Attractivity of products/categories on Digital Shelves (Content / recommendations / questions)
  </li>
  <li>
   Visibility of products in each eRetail Touchpoint (Merchandizing / Cross Selling / Promotions)
  </li>
  <li>
   Sell out activation (Retail Media / Data Driven Marketing / Online Promotions)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Strategic Tasks:
  </strong>
 </p>
 <p>
  Online Market Assessment,
  <em>
   aka Where to play / How to Play
  </em>
  :
 </p>
 <ul>
  <li>
   Identification of the main eRetailers of Today and Tomorrow
  </li>
  <li>
   Winning / Accessible / Compatible assessment of each eRetailers
  </li>
  <li>
   Develop eCommerce Sales Roadmap taking into account channel conflict mitigation plan
  </li>
 </ul>
 <p>
  Develop a long-term trust relationship with selected Pure Players by:
 </p>
 <ul>
  <li>
   Developing value creation on both side
  </li>
  <li>
   Piloting the maximum profitable global development of our commercial activities
  </li>
  <li>
   Organizing, at least one a year, TOP2TOP meeting with key customers
  </li>
 </ul>
 <p>
  Manage the relationships with customers in a win-win collaboration, by acquiring a deep understanding of key customer needs and requirements
 </p>
 <ul>
  <li>
   Ensure the correct products and services are delivered to customers in a timely manner
  </li>
  <li>
   Resolve any issue faced by customers and deal with complaints to maintain trust
  </li>
  <li>
   Follow financing issues and manage risks (Payment/Coface insurance &hellip;)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Operational Tasks:
  </strong>
 </p>
 <p>
  Optimize our Revenues &amp; Profit :
 </p>
 <ul>
  <li>
   Successfully negotiate Annual Trade Terms contract
  </li>
  <li>
   Create a Yearly Key Account Plan by categories
  </li>
  <li>
   Build a Joint Business Plan with the Pure Players
  </li>
  <li>
   Maintain a good balance between the regular and promotional business
  </li>
  <li>
   Optimize the costs and return on investments (head of gondola, leaflets, demo, POS material, etc...)
  </li>
 </ul>
 <p>
  Forecast sales
 </p>
 <ul>
  <li>
   Specific product/category forecast based on Customer activity / Seasonality of Market
  </li>
  <li>
   Trend and needs / category &amp; keys products
  </li>
 </ul>
 <p>
  Ease the collaboration between Customers and e-Category Managers / Data Analysts
 </p>
 <ul>
  <li>
   Binomial aligned to manage the relationship with the customer
  </li>
  <li>
   Clear roles &amp; responsibilities defined within the binomial
  </li>
  <li>
   Clear, regular &amp; shared fed back within the binomial &amp; with others KAM / Cat Man
  </li>
 </ul>
 <p>
  Act as a Subject Matter Expert for other eRetailers (Click-n-Mortars) if not directly in charge of those accounts
 </p>
 <p>
  Deliver incremental contribution using incentives, initiatives, commitment programs and marketing activities
 </p>
 <p>
  Monitor and report weekly/monthly to the E-commerce Sales Manager
 </p>
 <ul>
  <li>
   Inform regularly all services (IKAM ,Sales team, Sales Administration, Supply Chain , Finance, Marketing)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    D
   </strong>
   egree in Commerce, Marketing or Business Administration,
  </li>
  <li>
   At least 3-5 years of experience in on-line sales and digital marketing as part of a consumer product company,
  </li>
  <li>
   Excellent communication skills in English,
  </li>
  <li>
   Good trade knowledge of his/her environment (competition, brands, innovation, digital breakthrough)
  </li>
  <li>
   Advanced level of MS Office Applications,
  </li>
  <li>
   Excellent communication, negotiation, and interpersonal skills
  </li>
 </ul>
 <p>
 </p>
</div>


E-commerce Key Account Manager

Innova

<div>
 <p>
  &Idot;nnova Bili&scedil;im &Ccedil;&ouml;z&uuml;mleri A.&Scedil;, farkl&inodot; teknolojilerde bilgi birikimine sahip 1300'&uuml;n &uuml;zerindeki profesyonel kadrosu ile T&uuml;rkiye&rsquo;nin &ouml;nde gelen bili&scedil;im &ccedil;&ouml;z&uuml;mleri firmas&inodot;d&inodot;r. 1999&rsquo;dan bug&uuml;ne telekom&uuml;nikasyon, finans, &uuml;retim, kamu ve hizmet sekt&ouml;rleri ba&scedil;ta olmak &uuml;zere her sekt&ouml;rdeki kurulu&scedil;lara platform ba&gbreve;&inodot;ms&inodot;z &ccedil;&ouml;z&uuml;mler sunan &Idot;nnova, uluslararas&inodot; standartlarda &uuml;retti&gbreve;i &ccedil;&ouml;z&uuml;mleri &scedil;imdiye kadar 4 k&inodot;tada 37 &uuml;lkeye ihra&ccedil; etmeyi ba&scedil;arm&inodot;&scedil;t&inodot;r. 2007 y&inodot;l&inodot;ndan bu yana T&uuml;rk Telekom Grubu &Scedil;irketleri b&uuml;nyesinde yer alan &Idot;nnova Bili&scedil;im &Ccedil;&ouml;z&uuml;mleri A.&Scedil;, &Idot;stanbul ve Ankara ana ofislerinin yan&inodot; s&inodot;ra T&uuml;rkiye'nin &ccedil;e&scedil;itli b&ouml;lgelerine yay&inodot;lm&inodot;&scedil; 14 ofisi &uuml;zerinden faaliyetlerine devam etmektedir.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Genel Nitelikler:
  </strong>
 </p>
 <ul>
  <li>
   &Uuml;niversitelerin Bili&scedil;im Y&ouml;netim Sistemleri, Elektronik, Bilgisayar vb. gibi m&uuml;hendislik b&ouml;l&uuml;mlerinden mezun,
  </li>
  <li>
   &Idot;lgili alanda minimum 2 y&inodot;l ve &uuml;zeri deneyime sahip,
  </li>
  <li>
   &Idot;&scedil; takibi kuvvetli, detaylara &ouml;nem veren, sonu&ccedil; odakl&inodot; &ccedil;al&inodot;&scedil;abilecek,
  </li>
  <li>
   Ekip &ccedil;al&inodot;&scedil;mas&inodot;na yatk&inodot;n, planlama, organize etme ve koordinasyon becerilerine sahip,
  </li>
  <li>
   Erkek adaylar i&ccedil;in tercihen askerlik g&ouml;revini tamamlam&inodot;&scedil;,
  </li>
  <li>
   &Idot;stanbul'da ikamet edebilen/edebilecek bir tak&inodot;m arkada&scedil;&inodot; aray&inodot;&scedil;&inodot;m&inodot;z s&ouml;z konusudur.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   G&ouml;rev Tan&inodot;m&inodot;:
  </strong>
 </p>
 <ul>
  <li>
   Destek masas&inodot; havuzuna gelen problem ve talep bildirimlerinin al&inodot;nmas&inodot;, incelenmesi ve &ccedil;&ouml;z&uuml;m &uuml;retilmesi.
  </li>
  <li>
   Gerekli durumlarda ilgili birime y&ouml;nlendirme yap&inodot;lmas&inodot; ve s&uuml;recin takibinin ger&ccedil;ekle&scedil;tirilmesi.
  </li>
  <li>
   T&uuml;m &ccedil;al&inodot;&scedil;malar&inodot;n s&ouml;zle&scedil;mede belirtilen hizmet seviyelerine uygun olarak y&uuml;r&uuml;t&uuml;lmesi.
  </li>
  <li>
   Destek verilen m&uuml;&scedil;teriye ait &uuml;r&uuml;nlerin gerekti&gbreve;inde 7/24 vardiya d&uuml;zeninde &ccedil;al&inodot;&scedil;mas&inodot;n&inodot;n denetlenmesi.
  </li>
  <li>
   Gerekli durumlarda destek masas&inodot; &ccedil;al&inodot;&scedil;malar&inodot;na, kendisi i&ccedil;in belirlenen vardiya ve n&ouml;bet program&inodot;na uygun &scedil;ekilde kat&inodot;l&inodot;m sa&gbreve;lanmas&inodot;.
  </li>
  <li>
   Belirli teknik alanlarda kendini geli&scedil;tirerek projelere efektif katk&inodot; sa&gbreve;lanmas&inodot; (SM, Network, Security, System, Monitoring).
  </li>
 </ul>
 <p>
 </p>
</div>


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