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franchise hotel housekeeping manager

IHG Hotels & Resorts

<div>
 
 This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees
 
 .
 
 
 
 By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer
 
 .
 
 
 
 About Us
 
 
 
 Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel.
 
 
 We've created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better.
 
 
 Our hotels are unique in their own right, with their own distinct outlook and story to tell.
 
 
 
 Your day to day
 
 
 
 Do you have exceptional standards? We're searching for a Housekeeping Manager to ensure all aspects of housekeeping befitting of our reputation for delivering genuinely memorable experiences to our guests.
 
 
 Every day is different, but you'll mostly be:
 
 
 <ul>
 <li>
 Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards
 </li>
 <li>
 Handling complaints and special requests to keep every guest happy
 </li>
 <li>
 Checking that public areas, rooms, suites, equipment, and linen exceed guest expectations
 </li>
 <li>
 Assisting with deep cleaning projects and occasionally assisting your team during busy periods
 </li>
 <li>
 Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards
 </li>
 <li>
 Maintaining inventory levels, preparing budgets, and driving productivity
 
 
 </li>
 </ul>
 
 What We Need From You
 
 
 
 <ul>
 <li>
 High school diploma or equivalent; additional education or certification in hospitality management or a related field is a plus.
 </li>
 <li>
 Previous experience in a managerial role.
 </li>
 <li>
 Strong leadership, organizational, and communication skills.
 </li>
 <li>
 Knowledge of housekeeping procedures, equipment, and chemicals.
 </li>
 <li>
 Attention to detail and ability to maintain high cleanliness standards.
 </li>
 <li>
 Proficiency in relevant computer software for scheduling, reporting, and communication.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
 
 
 We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
 
 So, join us and you'll become part of our hotel family.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Franchise Hotel - Housekeeping Manager

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 A resort-like sanctuary in Kuwait&rsquo;s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder &ndash; the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating &ndash; you&rsquo;ll find soaring rooftop restaurants, leisure facilities and the city&rsquo;s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city&rsquo;s malls and souks within a few minutes&rsquo; drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Select and recruit qualified people, schedule, hire and train all housekeeping personnel, inclusive of third-party staff for i.e. overnight cleaning of public areas.
 </li>
 <li>
 Control all departmental costs including labor, guest room supplies and cleaning supplies, yet ensure services rendered the guests are of the highest standards.
 </li>
 <li>
 Maintain accurate records on all housekeeping &amp; laundry personnel and up to date payroll records, submitting transmittal sheets to the payroll department weekly.
 </li>
 <li>
 Establish and maintain accurate inventory records on guestroom and cleaning supplies, equipment, linens and uniforms.
 </li>
 <li>
 Ensure all personnel look after their equipment and treat them with proper care.
 </li>
 <li>
 Schedule and conduct monthly staff meetings to maintain good communication and high moral standards within the department.
 </li>
 <li>
 Establish good cleaning and preventative maintenance programs to ensure appearance and life of all furniture, fixtures and equipment.
 </li>
 <li>
 Establish a cleaning program maintaining top quality standards in training, performance, procedures, and productivity pertaining to all public guest areas.
 </li>
 <li>
 Work with all departments to meet their needs as it relates to Housekeeping and the laundry.
 </li>
 <li>
 Submit yearly capital improvement program budget to management as well as yearly budgets for labor and operating expenses with relation to occupancy forecast.
 </li>
 <li>
 Inspect daily all areas of responsibility, maintaining the highest quality of standards. This includes public areas, guest rooms, storage areas, and laundry/valet, uniform, guest and linen areas.
 </li>
 <li>
 Work with all personnel in Housekeeping in keeping all areas in top quality to ensure the highest guest satisfaction and to meet corporate standards and policies of Four Seasons.
 </li>
 <li>
 Work with the laundry and valet supervisor to maintain top quality work in all areas of hotel linens and guest and employee cleaning and laundry.
 </li>
 <li>
 Maintain accurate ledgers and records on all housekeeping operations.
 </li>
 <li>
 Conduct performance evaluations in accordance with hotel policies, disciplines and makes recommendations for termination of housekeeping personnel.
 </li>
 <li>
 Coordinate the needs of any condominium/co-op owners in relation to housekeeping services.
 </li>
 <li>
 Respond properly in any hotel emergency or safety situation.
 </li>
 <li>
 Perform other tasks or projects as assigned by hotel management.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 The ideal candidate brings forward creativity and innovative ideas, an inspired mentor to the team.
 </li>
 <li>
 The candidate must have great organizational skills, good business acumen, a strong work ethics and people-management and facilitation skills.
 </li>
 <li>
 The candidate must have three to five years' experience as Housekeeping Manager in a luxury, fast-paced environment.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 One-bedroom apartment in a high quality, well-resourced compound
 </li>
 <li>
 Private medical insurance
 </li>
 <li>
 Complimentary Discovery Nights at FS Hotels worldwide
 </li>
 <li>
 Regular social and sporting events
 </li>
 <li>
 Paid home leave tickets
 </li>
 <li>
 Quality employee meals
 </li>
 <li>
 Complimentary transportation to and from work
 
 
 </li>
 </ul>
 
 Work Authorization
 
 
 
 Hotel will apply for the work authorization for the successful candidate.
 
 
 We look forward to receiving your application!
</div>

Housekeeping Manager

Hilton

<div>Operations Manager
The Operations Manager is responsible for the effective operational management of the hotel, so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.
What will I be doing? 
As Operations Manager, you will be responsible for the effective operational management of the hotel, so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:<div><ul><li> 
Work with the General Manager to actively manage key property issues (including key projects; customer service; day to day operations)</li></ul></div><ul><li>Assist the development of meaningful, achievable hotel budgets and other short- and long-term hotel strategic goals</li><li>Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded</li><li>Demonstrate a strong background in Rooms operations, ensuring high standards in Front Office, Housekeeping, and Guest Services.</li><li>Respond to audits that are completed by the company to ensure continual improvement is achieved</li><li>Maintain active exposure to Food &amp; Drink operations, supporting service excellence and departmental collaboration</li><li>Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations</li><li>Comply and exceed hotel and company Service Standards</li><li>Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action</li><li>Maintain a solid understanding of safety and security protocols, ensuring compliance and proactive risk management across the property.</li><li>Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction</li><li>Hold regular briefings and communication meetings with the HOD team</li></ul> 
 
What are we looking for? 
The Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow:<div><ul><li> 
A degree or diploma in Hotel Management or equivalent</li><li>In-depth strong Rooms Management, preferably with commercial acumen</li><li>In-depth knowledge of the hotel / leisure / service sector</li><li>Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets</li><li>Accountable and resilient</li><li>Ability to work under pressure</li></ul></div><div>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: 
<ul><li>Knowledge of the hotel property management systems</li><li>Previous experience in the same or similar role</li></ul></div>
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!</div>

Operations Manager

<div>
 The Operations Manager is responsible for the effective operational management of the hotel, so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.
 
 
 
 What will I be doing?
 
 
 
 As Operations Manager, you will be responsible for the effective operational management of the hotel, so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Work with the General Manager to actively manage key property issues (including key projects; customer service; day to day operations)
 </li>
 <li>
 Assist the development of meaningful, achievable hotel budgets and other short- and long-term hotel strategic goals
 </li>
 <li>
 Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
 </li>
 <li>
 Demonstrate a strong background in Rooms operations, ensuring high standards in Front Office, Housekeeping, and Guest Services.
 </li>
 <li>
 Respond to audits that are completed by the company to ensure continual improvement is achieved
 </li>
 <li>
 Maintain active exposure to Food &amp; Drink operations, supporting service excellence and departmental collaboration
 </li>
 <li>
 Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
 </li>
 <li>
 Comply and exceed hotel and company Service Standards
 </li>
 <li>
 Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
 </li>
 <li>
 Maintain a solid understanding of safety and security protocols, ensuring compliance and proactive risk management across the property.
 </li>
 <li>
 Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
 </li>
 <li>
 Hold regular briefings and communication meetings with the HOD team
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 The Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow:
 
 
 <ul>
 <li>
 A degree or diploma in Hotel Management or equivalent
 </li>
 <li>
 In-depth strong Rooms Management, preferably with commercial acumen
 </li>
 <li>
 In-depth knowledge of the hotel / leisure / service sector
 </li>
 <li>
 Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
 </li>
 <li>
 Accountable and resilient
 </li>
 <li>
 Ability to work under pressure
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Knowledge of the hotel property management systems
 </li>
 <li>
 Previous experience in the same or similar role
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Garden Inn Kuwait
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Garden Inn
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Best western plus hotels and resorts Kuwait 

Job Title: Reservation AgentLocation: Best Western Hotels &ndash; KuwaitDepartment: Front Office / ReservationsReports To: Reservations Supervisor / Front Office ManagerJob SummaryThe Reservation Agent is responsible for handling all guest inquiries related to reservations in a professional, efficient, and courteous manner. The role involves managing booking requests, maximizing room sales, and ensuring guest satisfaction by providing accurate information and personalized service in line with Best Western Hotels standards.Key Responsibilities<ul><li>Handle incoming calls, emails, and online inquiries related to room reservations.</li><li>Provide accurate information regarding room rates, availability, hotel services, and promotions.</li><li>Process individual and group bookings, modifications, and cancellations promptly and correctly.</li><li>Upsell rooms, packages, and hotel facilities to maximize revenue.</li><li>Maintain guest profiles and reservation records in the Property Management System (PMS).</li><li>Ensure all reservation details are accurate and complete before guest arrival.</li><li>Coordinate with the Front Office, Sales, and Housekeeping departments for smooth operations.</li><li>Respond to guest complaints, requests, and special requirements professionally.</li><li>Monitor daily arrivals, VIP reservations, and special requests.</li><li>Follow company policies, procedures, and Best Western brand standards.</li><li>Prepare and share daily/weekly reservation reports with the Reservations Supervisor.</li></ul>Qualifications &amp; Skills<ul><li>High school diploma or bachelor&rsquo;s degree in Hospitality, Business, or related field.</li><li>Previous experience as a Reservation Agent, Front Office Agent, or similar role in the hotel industry is preferred.</li><li>Strong knowledge of hotel reservation systems (Opera or similar PMS).</li><li>Excellent communication skills in English (Arabic is an advantage).</li><li>Strong customer service orientation and sales skills.</li><li>Ability to work under pressure and handle multiple tasks efficiently.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook).</li><li>Flexibility to work shifts, weekends, and holidays as required.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Training and career development opportunities within Best Western Hotels.</li><li>Professional and supportive work environment.</li><li>Transportation to and from the hotel</li></ul>share your cv on/ hr@bestwesternkuwait.comJob Type: Full-timeAbility to commute/relocate:<ul><li>Mahboola: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>hospitality : 2 years (Preferred)</li></ul>

Reservation agent

Accor

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 Front office Receptionist
 
 
 First impressions are everything! As a Front office Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
 
 
 
 What Is In It For You
 
 
 
 In 3-4 bullet points, showcase the benefits and perks of working at the property
 
 
 Employee benefit card offering discounted rates at Accor worldwide
 
 
 Learning programs through our Academies
 
 
 Opportunity to develop your talent and grow within your property and across the world!
 
 
 Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
 
 
 
 What You Will Be Doing
 
 
 
 Ability to manage night shifts on rotational basis, ensuring smooth check-in and check-out procedures.
 
 
 Ability to do the night audit process, ensuring all financial transactions are accurately recorded.
 
 
 Monitor hotel security, coordinate with security personnel, and handle emergency situations.
 
 
 Ensure compliance with hotel policies, procedures, and brand standards.
 
 
 Conduct night shift handover reports and communicate key details to the morning shift team.
 
 
 Manage room availability and oversee any late check-outs or early arrivals.
 
 
 Assist in resolving any operational issues that may arise during the night.
 
 
 Ensure proper handling of guest feedback and escalate issues when necessary.
 
 
 Perform administrative tasks such as updating reports, handling emails, and tracking guest preferences.
 
 
 Coordinate with housekeeping and maintenance teams for any urgent room-related issues.
 
 
 Maintain a professional and welcoming atmosphere in the lobby and front desk area.
 
 
 Greet, check-in, respond to requests and settle accounts while providing exceptional service
 
 
 Take initiative to add a personalized experience
 
 
 Proudly promote the hotel facilities, looking for opportunities to enhance a guest&rsquo;s stay through up-selling
 
 
 
 Qualifications
 
 
 
 Your experience and skills include:
 
 
 Service focused personality is essential
 
 
 Additional Information
 
 
 experience is an asset
 
 
 Prior experience working with Opera or a related system
 
 
 Fluency in English
 
 
 additional languages are a plus
 
 
 
 Your Team And Working Environment
 
 
 
 In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
 
 
 Note: Customization may be included for any specific local or legislative requirements, such as work permits
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Front Office Receptionist

Explore 214+ Franchise hotel housekeeping manager in Kuwait Jobs In Kuwait Jobs In Kuwait Jobs In Management Information System Jobs In Management Information System Jobs In Kuwait this October. Find roles across top companies and apply now to boost your career.