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fraud manager

Tap Payments

<div>About Tap
Tap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple, unified payment experiences. We need exceptional talent to help us on this journey. 
The Compliance Team 
Our compliance team believes merchant payments should be ultra-safe and secure. That's why they work hand-in-hand with regulators throughout MENA. It may sound all tree-huggy, but nothing is more important than creating a safe transaction environment for our global merchants. If you share similar beliefs, this might be the team for you 
As a Tapster you will:<ul>
<li>
 Supports the fraud specialists reviewing alerts and reports to identify suspicious activity, as the point of escalation..</li>
<li>Analyzes fraud trends and makes recommendations for fraud prevention processes.</li>
<li>Uses a variety of tools, systems and reports to detect fraud trends.</li>
<li>Review accounts and transactions for potential fraud.</li>
<li>Work closely with the wider fraud team and onboarding/activations teams to implement recommendations.</li>
<li>Work closely with the Fraud Manager on improvements to the fraud review process.</li>
<li>Manage a team of reports and is responsible for scheduling, regular check-ins, and mid-year/year-end reviews.</li>
<li>Communicate frequently with the Fraud Manager</li>
<li>Assist management and internal teams with ad hoc requests and additional fraud reviews as needed.</li>
<li>Ensure compliance with anti-money laundering, including KYC requirements and sanction regulations.</li>
<li>Carry out other duties, as assigned based on the demands of the business and growth of the role</li></ul> 
 
What you will bring to the party:<ul>
<li>
 2-4 years of role-specific experience with an understanding of Fintech</li>
<li>Preferred degree, but real-world experience is also accepted</li>
<li>Ability to build credibility and develop client/merchant/stakeholder relationships</li>
<li>Ability to articulate support and meet client requirements</li>
<li>Growth mindset and solution-driven approach</li>
<li>Strong interpersonal skills and ability to lead small engagements</li>
<li>Effective prioritization and organization of work</li>
<li>High productivity and innovation focus</li>
<li>Excellent communication skills in English, with a preference for Arabic language ability</li></ul> 
 
Are you ready to shape the future of payments in MENA?</div>

Fraud Prevention Consultant

D360 Bank

<div>
 
 Job Description
 
 
 
 The role is responsible for supervising the overall performance of bank employees and representatives in the operations room, ensuring full compliance with operational directives and the work charter. Key duties include monitoring timely responses to fraud cases, reviewing and verifying daily reports, and promoting effective coordination with other financial institutions. The role involves escalating unresolved cases, ensuring proper execution of directives from regulatory bodies like SAMA, and conducting periodic performance evaluations. Conduct Regular team meetings to address challenges, enhance efficiency, and maintain high standards of confidentiality and data handling.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Monitoring timely commitment and immediate response to fraud reports, and coordinating internally to ensure prompt action on financial fraud cases.
 </li>
 <li>
 Prepare daily reports ensuring their accuracy and completeness.
 </li>
 <li>
 Ensuring quality coordination and collaboration with representatives of other financial institutions, and providing necessary guidance to enhance joint work mechanisms.
 </li>
 <li>
 Escalating critical or delayed cases&mdash;or those not responded to by the concerned parties&mdash;to the Manager of the Joint Operations Room or their delegate, as needed.
 </li>
 <li>
 Ensuring implementation of all tasks and directives received from authorized entities such as SAMA, and monitoring the team&rsquo;s adherence to these instructions.
 </li>
 <li>
 Conducting periodic performance evaluations of employees in terms of efficiency, commitment, and responsiveness, and submitting necessary recommendations to the management.
 </li>
 <li>
 Ensuring the confidentiality of information and reports exchanged with concerned entities, and verifying that all data is handled in accordance with approved policies.
 </li>
 <li>
 Perform any other duties assigned to by line manager related to the nature of the work
 </li>
 <li>
 Enforce, incorporate, and comply with all necessary controls and related information security policies, procedures, practices, training, reporting, personal due diligence and vigilance, within departmental/unit activities and operations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 
 Preferred Qualifications
 
 
 
 
 <ul>
 <li>
 A tertiary-level qualification from an internationally recognized institution.
 
 
 </li>
 </ul>
 
 
 Years &amp; Nature of Experience
 
 
 
 
 <ul>
 <li>
 Recommended to be a 1 to 3 years of experience in the same or a similar domain
 </li>
 <li>
 Proven expertise in coordinating real-time responses to fraud incidents.
 </li>
 <li>
 Strong track record of inter-institutional communication and cooperation, ensuring rapid decision-making and execution of fund-stopping measures.
 </li>
 <li>
 Skilled in preparing daily operational reports that capture fraud attempts, response times, and inter-agency collaboration metrics, in compliance with standardized formats.
 
 
 </li>
 </ul>
 
 
 Technical Competencies
 
 
 
 
 <ul>
 <li>
 Fraud Investigation
 </li>
 <li>
 Decision Making
 </li>
 <li>
 Critical Thinking
 </li>
 <li>
 Supervision
 
 
 </li>
 </ul>
 
 
 Behavioral Competencies
 
 
 
 
 <ul>
 <li>
 Communication
 </li>
 <li>
 Attention to Detail
 </li>
 <li>
 Collaboration
 </li>
 <li>
 Process Improvement Mindset
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 Embarking on a journey with the D360 Bank Risk Management team grants you a remarkable opportunity to steer our triumphs and fortify our future. As a valued member, you will assume a pivotal role in owning and orchestrating our enterprise-wide risk policy framework and strategies. Your expertise will encompass identifying, evaluating, and mitigating risks entwined with D360's diverse activities. Joining our esteemed risk management team means actively shaping the forefront of pioneering risk management techniques and state-of-the-art technologies. We firmly believe in embracing innovation to elevate our risk management prowess and fuel enduring progress.
</div>

Associate Manager - Counter Fraud JOR

Tabby

<div><h3 class="jobSectionHeader">Description</h3><div> 
The Anti-Fraud Associate is responsible for detecting, investigating, and preventing fraudulent activities by monitoring transactions, analyzing data, and ensuring adherence to anti-fraud policies. 
 
This role works closely with internal teams to mitigate fraud risks and protect the organization&rsquo;s assets and reputation.</div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3><div> 
1. Monitoring Transactions
</div><ul><li>Analyze customer transactions and account activities to identify unusual patterns and potential fraudulent behavior.</li></ul><div>
2. Investigation and Reporting
</div><ul><li>Investigate flagged transactions and escalate suspicious activities as needed.</li>
<li>Prepare detailed reports for management and document findings.</li>
<li>Maintain case files and provide evidence to support further action if necessary.</li>
</ul><div>
 
3. Data Analysis 
</div><ul><li>Use fraud detection systems and analytical tools to monitor data and identify potential risks.</li>
<li>Detect fraud trends and recommend process improvements to prevent future occurrences.</li>
</ul><div>4. Collaboration
</div><ul><li>Work with cross-functional teams, including Customer Service, Compliance, and Legal, to resolve fraud-related issues effectively.</li></ul><div>
5. Policy Adherence
</div><ul><li>Ensure compliance with anti-fraud policies, relevant regulations, and industry standards.</li></ul><h3 class="jobSectionHeader"> 
Skills, Knowledge &amp; Expertise</h3> 
<ul>
<li>
Bachelor&rsquo;s degree in Finance, Business, Data Analytics, or a related field.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Familiarity with fraud detection tools and software.</li>
<li>Knowledge of financial systems, payment methods, and fraud risk management.</li>
<li>Excellent communication and reporting skills.</li>
<li>At least 1 to 2 years of experience in anti-fraud.</li></ul><div></div><h3 class="jobSectionHeader"> 
About Tabby</h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region. 
 
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Anti-Fraud Associate

HALA

<div>
 
 
 Who Are We
 
 
 
 
 HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.
 
 
 
 HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments, HALA Cashier and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations.
 
 
 
 Founded in 2017, HALA is currently duly licensed by the Saudi Arabian Central Bank as well as the Financials Services Regulatory Authority (FSRA) in Abu Dhabi Global Market.
 
 
 
 
 
 Job
 
 &nbsp;
 
 description
 
 
 <ul>
 <li>
 Monitor alerts triggered in the fraud management system on a daily basis and decide on the necessary actions, which may include blocking cards, placing temporary holds to verify transaction authenticity, escalating cases, and more.
 </li>
 <li>
 Conduct Enhanced Due Diligence (EDD) after blocking any card or to confirm suspected transaction and coordinate with Hala fraud department when card replacement is needed.
 </li>
 <li>
 Perform record keeping of confirmed
 
 fraud and&nbsp;preparation of reports on fraud trends, patterns, and losses.
 
 </li>
 <li>
 Coordinate with Hala fraud department for regular fraud rule enhancements to be introduced in the fraud management system in attempts to have a more efficient and effective monitoring.
 </li>
 </ul>
 
 
 Qualificaitions
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, finance or equivalent field of studies
 </li>
 <li>
 Experience in fraud monitoring and analysis is a plus, preferably if related to card payments (issuing and acquiring).
 </li>
 <li>
 Accuracy and akeen eye on details
 </li>
 <li>
 Acknowledgement and compliance with policies and procedures and regulatory requirements
 </li>
 <li>
 Good analytical, problem solving, and time management skills
 </li>
 <li>
 Good communication skills in English and Arabic language
 </li>
 </ul>
 
 
 
 &nbsp;
 
 
 What We Offer You
 
 
 
 We believe you will love working at HALA!
 
 <ul>
 <li>
 We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
 </li>
 <li>
 We offer highly competitive compensation packages, including the potential for shares.
 </li>
 <li>
 We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
 </li>
 <li>
 Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry.
 </li>
 <li>
 We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.
 </li>
 <li>
 You will be given a lot of responsibility and trust.&nbsp;We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.
 </li>
 </ul>
 &nbsp;
 
 If you think you have what it takes to join a remarkable team #apply_now&nbsp;
 
 
 &nbsp;
 
</div>

Payment Operations Agent- Fraud Monitoring

JPMorganChase

<div>JOB DESCRIPTION 
If you are interested in working in a fast-paced and dynamic environment, aiming to identify emerging themes and adequately addressing those apply for the role! The Saudi Anti-Fraud Location Control Management is responsible for the implementation and execution of governance and controls over operational risk. The Controls group works in close partnership with the Business Control Managers (BCMs) and Operation Control Managers (OCMs) and other JP Morgan Control teams that support activities locally, regionally, and globally and is functionally aligned to CIB Finance and Business Management and EMEA Regional Control Management.
As Anti-Fraud and Location Control Manager you will manage operational risk for the Riyadh Branch Legal Entity and chair Counter Fraud Governance committee (CFGC), LORCCs (Location Operational Risk Committees), and Regulatory Change Forums (RCFs). You will have to report and escalate to the Regional Governance committees and be a member of the Location Management Committee (LMC).
Job responsibilities<ul>
<li>Supports country control initiatives which include the coordination of the Legal Entity Risk Assessments (LERA) for operation and fraud risk assessment and appetite
</li><li>Oversees the location control environment and provide a consolidated view of operational risk controls for the location to ensure problems are promptly escalated and remediated; ensure appropriate governance, coordination and execution of Global Control Projects and cross LOB Programs</li>
<li>Is a part of the LORCC, CFGC, RCF and Outsourcing Forums and participates in applicable location and regional committees</li>
<li>Provides coverage of Legal Entity control matters and coordinate internal control regulatory deliverables across local and regional aligned functions (includes management of regulatory request and interaction with the Regulator)</li>
<li>Facilitates review for Legal Entity attestations and works in partnership with Business Controls Managers (BCM&rsquo;s)/Central Control Office to advise on and coordinate responses to regional/local regulatory inquiries and exams</li>
<li>Partners with the business to prepare for location specific audits and support the implementation of Corporate owned polices in country, including review and identification of local gaps. Supports Internal and External Audits, Operational Risk Management and Compliance work in the execution of reviews</li>
<li>Partners with the BCMs to review results from the risk and control self-assessment process to identify issues and themes impacting the local control environment.</li>
<li>Managing Counter fraud regulatory inspection, reporting and control environment.
</li><li>Conduct fraud relation investigation and ensure managing information internally and reporting to the regulator on a timely manner.</li></ul>
Required qualifications, capabilities, and skills
<ul><li>An in-depth understanding of fraud risks in the financial sector</li>
<li>Strong knowledge of digital fraud threats and common typologies, along with emerging trends impacting financial sector organizations and their customers</li>
<li>Ability to design and implement technology and controls based on use-cases to mitigate fraud risks and threats</li>
<li>The use of data and analytics to proactively prevent fraud and protect customers</li>
<li>Fluent Arabic language</li>
<li>Take ownership of issues and lead them to resolution, highly motivated self- starter</li>
<li>Strong team player with solid influencing skills, able to partner with departments in a global organization</li>
<li>Strong organizational skills, ability to effectively manage tasks under time pressure and constrains</li>
<li>Analytical mind-set, able to identify high-level but also detailed issues</li>
<li>Shows good judgment, maturity, and experience to identify risks and escalate where required</li>
<li>Excellent written and verbal communication skills with the ability to present information in different forms and details based on the audience</li>
<li>Strong in Microsoft Office
</li></ul>ABOUT US 
 
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world&rsquo;s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. 
<div>
<div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. 
</div></div> 
 
ABOUT THE TEAM 
 
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Anti-Fraud and Location Control Manager

Soar Software Development Company

<div>About us: Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.
Role Summary:
The Head of Operational Risk Management is a critical leadership role responsible for developing, implementing, and maintaining a robust operational risk management framework across the organization, in compliance with Saudi Central Bank (SAMA) requirements. The HORM will report to the Chief Risk Officer (CRO) and will oversee the identification, assessment, mitigation, monitoring, and reporting of all operational and technology risks. This role is also responsible for establishing the Fraud Risk Management Framework, with the Fraud Risk Manager reporting directly to this position. The core objective is to minimize potential losses arising from failed internal processes, systems, people, or external events.
Key responsibilities:<ul>
<li>
Design, implement, and maintain the foundational pillars of the Operational Risk Management (ORM) framework, including policies, governance structures, and methodologies.</li>
<li>Lead the implementation and ongoing execution of the RCSA methodology across all departments (e.g., HR, operations, finance, business, technology) to proactively identify, evaluate, and manage inherent risks and control effectiveness.</li>
<li>Design, maintain, and regularly update comprehensive Operational Risk Registers and loss event databases, ensuring accurate classification and timely reporting of incidents.</li>
<li>Develop and monitor relevant Key Risk Indicators (KRIs) and thresholds specific to operational risk, providing early warning signals for potential control failures.</li>
</ul><ul><li>Develop and implement a formal, clear, and organization-wide Incident Reporting Process for operational risk and near-miss events, ensuring all staff can easily report issues in a consistent manner.</li>
<li>Ensure timely and accurate reporting of all major operational and cyber security incidents to SAMA, adhering strictly to mandated thresholds, content requirements, and reporting timelines.</li>
<li>Oversee and enforce the mandatory use of Root Cause Analysis for all material incidents to ensure that control weaknesses are identified and permanently remediated.</li>
<li>Oversee and provide strategic direction to the Fraud Risk Manager, ensuring the development and execution of an effective, end-to-end fraud prevention, detection, and response program, including managing the internal whistleblowing and fraud investigation processes.</li>
<li>Collaborate closely with the Technology and Cybersecurity teams to manage and mitigate Technology Risk and Cyber Security Risk, including risks related to system failures, data integrity, platform changes, and third-party vendor reliance.</li>
</ul><ul><li>Conduct mandatory operational risk training for all employees and management to foster a strong risk-aware culture, emphasizing the importance of effective control performance and accountability.</li>
<li>Prepare detailed, high-quality ORM reports for the CRO, Executive Management, and the Board Risk Committee, highlighting material exposures, control deficiencies, and progress on remediation plans.</li>
</ul>
Qualifications &amp; Skills:<ul>
<li>
Bachelor&rsquo;s degree in Business, Finance, Risk Management, or a related quantitative field. A professional certification is strongly preferred.</li>
<li>Minimum of 8-10 years of experience in Operational Risk Management within the financial services sector, with at least 4 years in a leadership or managerial capacity. Experience in a Fintech or a digitally-focused environment is highly advantageous.</li>
<li>Deep, practical experience in implementing and running core ORM tools, including RCSA, loss data collection, scenario analysis, and KRI monitoring.</li>
<li>Solid understanding of SAMA's requirements and expectations regarding operational risk, governance, and business continuity, especially as they apply to technology-driven financial institutions.</li>
<li>Proven experience in establishing or significantly contributing to a formal Fraud Risk Management program.</li>
<li>Communication: Excellent verbal and written communication skills in both English and Arabic to effectively liaise with technical teams, senior management, and the CRO.</li>
</ul>
Desirable skills:
<ul><li>Relevant professional certifications such as Certified Operational Risk Professional (CORP), Certified Fraud Examiner (CFE), or PRM/FRM with a focus on non-financial risks.</li>
<li>Direct experience with mortgage financing or other asset-backed lending processes, understanding the associated operational pitfalls.</li>
<li>Prior experience in technology risk, IT audit, or internal audit, providing a deep understanding of internal controls within a highly automated environment.</li>
<li>Advanced skills in process mapping and control optimization to drive efficiency while maintaining control effectiveness.</li></ul></div>

Head of Operational Risk Management

Fraud Analyst

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