front desk host

LongHorn Steakhouse

WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities. It takes passion, pride and commitment to create our bold and flavorful food and we want you to join us. Let's get Fired Up! $3.63 per hour - $3.63 per hour plus tips. Our Hosts ignite the dining experience at LongHorn. They are the PROUD hello, the grateful goodbye and leave a lasting impression. Own your Role by <ul><li>Enthusiastically Welcome and Thank our Guests for choosing LongHorn</li><li>Manage the lobby experience </li><li>Work as a team to clear, clean, and reset tables for our Guests</li></ul> And on Team LongHorn, the Benefits sizzle <ul><li>Your schedule, Your way - conveniently swap shifts using your team member app!</li><li>Competitive pay, every week</li><li>Shift meals - sides, salads, soups and more!</li><li>Anniversary Pay </li><li>Home for the Holidays - Closed on Thanksgiving and Christmas</li><li>Discounts both inside and outside of Darden Restaurant walls - cellphones, hotels and more!</li><li> See full list here </li></ul><img src="https://www.jobg8.com/Tracking.aspx?xvPwrP8buEzy%2bLfJv2Kac9L%2bcTHZn0NUr" width="0" height="0" />

Front Desk Host

Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times Ensure all reservation information is properly documented including time, date, number of covers, name/room number and contact number Prepare table allocations from reservation book before respective meal period seating Ensure guests are graciously shown to their tables within a reasonable time of their reservation Adhere to hotel door policies and restrictions, including local and federal age guidelines aligned with liquor licensing Guarantee there is host/hostess coverage at the reception/welcome desk at all times Guarantee that the phone is answered within 2 rings in a courteous and helpful manner Ensure door policies concerning the entry of guests and these are adhered to at all times Ensure that seating is fair for all service staff Perform related duties and special projects as assigned

Hostess

KERZNER INTERNATIONAL LIMITED

Behold the dawn of a new, all-encompassing resort experience in Dubai One&amp;Only One Za abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it s our passion.
 
 About The Role 
Are you an enthusiastic, customer service focused person who loves going above and beyond the needs of a guest? Do you have impeccable English communication and written skills? Then the position as a Lobby Host is awaiting you! As a Lobby Host you will be responsible for delivering five-star customer service to guests, meeting them and greeting them with a smile, and creating an amazing experience and everlasting memories!You will act as a Lobby Host of One &amp; Only One Za'abeel , capturing new business and communicating any special requests and needs of guests to the Front Office Management team, contributing and playing a vital role in delivering a luxury and personalised service. You will demonstrate deep knowledge and passion for the brand you represent and play an active role in building a unique experience for our guests during the stay at One &amp; Only One Za'abeel.Our Lobby Host provide engaging, sincere, personalized service that provides a phenomenal first experience to all One &amp; Only One Za'abeel guests and employees. We are seeking a professional, friendly and energetic person for the important role of greeting all who visit. Handling phone calls and some administrative duties will also be part of this role. This is a highly visible position that would suit an outgoing, personable individual who enjoys interacting with people on a day-to-day basis. This role requires someone who is immaculately presented and an exceptional communicator who comfortably, positively, and professionally interacts with those around them.

Lobby Host

One & Only Royal Mirage

<div></div><div><div>Host 
(17700)</div> 
<div></div>
<div>
At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests&rsquo; stay to bring their dreams and desires to life. With an atmosphere that&rsquo;s chic but wonderfully unstuffy&trade;, and a team who are meticulous but warm, we seek to exceed our guests&rsquo; expectations at every possible turn.</div><div> 
Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&amp;Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest&rsquo;s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it&rsquo;s our passion.</div><div></div><div> 
With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Host to join One&amp;Only team at One&amp;Only Royal Mirage Resort in Dubai.</div> 
<div></div>
<div>
With the global growth of our brands, you will be an integral part of the Resort&rsquo;s success and your role goes beyond developing potential relationships where you will ensure that all VIP guests experience a personalized service from arrival to departure.</div> 
<div></div>

Key Duties and Responsibilities: 

<ul>
<li>Welcome and assist all VIP guests with the following tasks: Check-in of guests, escorting of VIP guests, concierge enquiries and any other requests and guest orientation of the resort.</li>
<li>At the start of the shift to take note of all VIP arrivals and ensure that all special requests have been attended to and auctioned.</li>
<li>Ensure all VIP arrival guests as per the daily arrival lists are greeted warmly and personalized as per standard procedures.</li>
<li>Adhere to all Resort rules and regulations as per Service Standard Policies and procedures, and follow all communications briefed by the Manager.</li>
<li>Attend departmental briefing at the start of each shift and submit daily arrival lists with comments and remarks of respective guests.</li>
<li>Communicate any special requests or comments immediately to the team and to the Manager.</li>
<li>Have a good knowledge of all attractions, sales promotions and resort activities at all times.</li>
<li>Have thorough knowledge of the resort layout to assist the guest with any requested directions or tour of the resort.</li>
<li>Recognize all guests celebrating a special occasion during check-in and ensure that all required departments and actions are taken to for the celebration.</li>
<li>Update all guests&rsquo; profile in opera and after check-in and ensure all passports&rsquo; scanned copies are attached to the registration cards.</li>
<li>All registration cards should be dropped at the end of the shift at the Front Desk back office.</li>
<li>Organize for any special amenities for VIP arrivals and complaints handling or special celebration.</li>
<li>Carry out the daily courtesy calls to check on guest satisfaction and update the Team Leaders of any issue for special actions.</li>
<li>Ensure that resort collaterals stocks are in place and set-up to be given to VIP guests and ensure checking with marketing for any new updates.</li>
<li>Ensure that agreed magazines titles and newspapers are placed according to instructions.</li>
<li>Ensure room allocation is done as per guest&rsquo;s requests as much as possible.</li>
<li>Follow-up with housekeeping of any pending queue rooms and priority rooms for arrivals and service.</li>
<li>Liaise with the airport team to monitor guest arrival and inform the Team Leaders and Managers of the location and arrival time of the guest to the resort.</li>
<li>Communicate guests transport requests correctly and timely as per resort standards.</li>
<li>Be trained in emergency procedures and basic first aid.</li>
<li>Be flexible in working hours and schedules as per occupancy requirements.</li></ul> 

<div>
Suitable candidate will be reporting directly to the Guest Experience Manager. He/She must be highly qualified and must have at least 1-2 years&rsquo; experience in a similar role in an upscale luxury hospitality industry or five-star hotels. He/She must have customer service &amp; reservations background with strong attention to details and analytical skills, must be able to work under pressure and meet strict deadlines with excellent spoken and written communication skills in English and/or another language. Computer literacy including relevant software and experience in using an Opera system. Middle East/GCC experience is an advantage.</div> 
<div></div>
<div>
At One&amp;Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count &amp; are bold to go beyond the obvious in every task assigned with positive energy &amp; have the passion to make it happen, then we are looking for you.</div> 
<div></div>

Please apply directly through this website and submit your most recent CV. Applications that do not meet the requirements will not be considered.

We Thank You for your interest at Kerzner &ndash; The One&amp;Only Resorts. Please note that only shortlisted candidates will be contacted.<div></div><div> 
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Host

Sunset Hospitality Group

DescriptionMinimum 1-2 years of experience in similar position in hospitality industry (5* Hotel or resort)QualificationThe Hostess / Host is responsible to greet customers and to ensure that all guests receive an amazing experience from their first point of contact with the teamExperienceGood in EnglishGood communications SkillsInterpersonal SkillsBasic computer skills

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25157911
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 JW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Maintaining Guest Services and Front Desk Goals
 
 
 
 <ul>
 <li>
 Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
 </li>
 <li>
 Develops specific goals and plans to prioritize, organize, and accomplish your work.
 </li>
 <li>
 Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
 </li>
 <li>
 Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
 </li>
 <li>
 Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
 </li>
 <li>
 Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
 
 
 </li>
 </ul>
 
 Supporting Management of Front Desk Team
 
 
 
 <ul>
 <li>
 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
 </li>
 <li>
 Encourages and building mutual trust, respect, and cooperation among team members.
 </li>
 <li>
 Serving as a role model to demonstrate appropriate behaviors.
 </li>
 <li>
 Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
 </li>
 <li>
 Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Provides services that are above and beyond for customer satisfaction and retention.
 </li>
 <li>
 Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
 </li>
 <li>
 Responds to and handles guest problems and complaints.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals.
 </li>
 <li>
 Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
 </li>
 <li>
 Ensures employees understand customer service expectations and parameters.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 
 
 </li>
 </ul>
 
 Managing Projects and Policies
 
 
 
 <ul>
 <li>
 Implements the customer recognition/service program, communicating and ensuring the process.
 </li>
 <li>
 Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
 </li>
 <li>
 Supervises same day selling procedures to maximize room revenue and control property occupancy.
 </li>
 <li>
 Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
 </li>
 <li>
 Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
 
 
 </li>
 </ul>
 
 Supporting Human Resource Activities
 
 
 
 <ul>
 <li>
 Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
 </li>
 <li>
 Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
 </li>
 <li>
 Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
 </li>
 <li>
 Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
 </li>
 <li>
 Participates in employee progressive discipline procedures.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
 </li>
 <li>
 Analyzes information and evaluating results to choose the best solution and solve problems.
 </li>
 <li>
 Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
 </li>
 <li>
 Performs all duties at the Front Desk as necessary.
 </li>
 <li>
 Runs Front Desk shifts whenever necessary.
 </li>
 <li>
 Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Front Desk Manager, PRE OPENING

SportPlex Saudi Arabia

<div>
 
 
 Who we are :
 
 
 
 We are committed to transforming the sports landscape by introducing innovative concepts and providing international-grade facilities. And create a welcoming destination for families to enjoy fitness and fun, foster local talent, and build a platform for healthy competition.
 
 
 
 
 
 
 About the job:
 
 
 
 The Front Desk Supervisor plays a central role in ensuring a welcoming and seamless experience for every member. This position combines leadership, organization, and members care to guide the front desk team, maintain efficient operations, and deliver exceptional service from start to finish.
 
 
 
 
 
 
 Job Accountabilities:
 
 
 <ul>
 <li>
 Train, schedule, and supervise a team of front desk staff, ensuring adequate coverage and high-quality service. This includes conducting performance reviews and addressing any personnel issues reporting directly to MEM.
 </li>
 <li>
 Oversee all front desk operations to ensure a welcoming and efficient experience for all members and guests. This includes resolving customer complaints, managing difficult situations, and promoting a positive and professional image of the facility.
 </li>
 <li>
 Handle daily financial tasks such as cash handling, till reconciliation, and preparing daily deposits. This accountability also includes managing membership sales, processing payments, and maintaining accurate member records.
 </li>
 <li>
 Act as the primary point of contact for all facility-related inquiries. This involves having in-depth knowledge of all sports programs, classes, leagues, and events offered, and effectively communicating this information to members and potential customers.
 </li>
 <li>
 Enforce facility rules and safety procedures. The supervisor is responsible for knowing and executing emergency protocols, including first aid and evacuation procedures, and ensuring that all front desk staff are properly trained in these areas.
 </li>
 <li>
 Monitor and manage the inventory of front desk supplies, such as brochures, forms, and retail items, and place orders as needed to ensure the front desk is always well-stocked.
 </li>
 <li>
 Serve as the main liaison between the front desk team and upper management. This includes preparing and submitting daily reports on key metrics like attendance, sales, and customer feedback, as well as communicating any operational issues or staff needs to the management team.
 </li>
 </ul>
 
 
 Required Competencies:
 
 
 <ul>
 <li>
 Communication
 </li>
 <li>
 Costumer focus
 </li>
 <li>
 Negotiation
 </li>
 <li>
 Presentable
 </li>
 <li>
 Leadership
 </li>
 <li>
 Team player
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 5&ndash;7 years of proven Hospitality / Front desk
 </li>
 <li>
 Experience with at least 2&ndash;3 years in as Supervisory/lead role.
 </li>
 <li>
 Previous experience in the sports, fitness, hospitality, or leisure industry preferred.
 </li>
 </ul>
 
 
</div>

Front Desk Supervisor

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