customer service representative Jobs in Karachi

customer service representative

account officer

compliance officer

control room operator

female receptionist

front desk officer

Omni Academy Consulting & Technologies 

Hiring: Front Desk Sales Officer Stipend: Rs. 40,000/month Start Date: Sept 20 , 2025Location: Shahrah e Faisal Karachi About Omni AcademyOmni Academy is a fast-growing training and consultancy organization committed to innovation and excellence. We are dedicated to empowering individuals and businesses through digital transformation, training, and strategic consultancy.Key Responsibilities<ul><li>Admissions Processing</li><li>Handle inquiries from prospective students and parents via email, phone, or in person.</li><li>Guide applicants through the admission process, requirements, and deadlines.</li><li>Review and verify admission applications and supporting documents.</li><li>Database &amp; Record Management</li><li>Maintain accurate and up-to-date admission records in the student management system.</li><li>Track application status and provide regular updates to applicants.</li><li>Communication &amp; Follow-Up</li><li>Provide timely responses to inquiries and follow up with applicants to ensure completion of admission requirements.</li><li>Send admission offers, rejection letters, and enrollment instructions.</li></ul>Qualifications &amp; Skills<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Education, Marketing, or related field.</li><li>Experience: 1&ndash;3 years in admissions, student services, or customer service (education sector preferred).</li><li>Skills:</li><li>Excellent verbal and written communication skills.</li><li>Strong customer service orientation.</li><li>Attention to detail and organizational skills.</li><li>Ability to handle multiple tasks and meet deadlines.</li><li>Proficient in MS Office and CRM/student database systems.</li></ul>Job Type: Full-timePay: Rs40,000.00 per monthWork Location: In person

Front Desk Sales Officer

ARPAZ Technology Services

We are looking for a sound Customer Support Representative (female).<ul><li>( US based Healthcare), its like a front Desk Officer for Patient Assistance. Its not a Sales Job.</li><li>Job Location: Gulistan e Johar block 12 , Near Bin Hashim</li><li>Working Hours: Night shift onsite (8 pm - 5 am)</li><li>Kindly apply candidate who lives at at Gulistan-e-Johar, Gulshan-e-Iqbal, North Karachi, Nazimabad, FB Area, Ayesha Manzil, Bufferzone, Safoora and Mosamyat.</li></ul>Job Description:<ul><li>Patient Assistance &ndash; Receive and respond to patient calls regarding appointments, inquiries, and support services.</li><li>Scheduling &ndash; Manage patient appointments with clinics.</li><li>Communication &ndash; Act as a link between patients and healthcare providers.</li></ul>Job Requirement :<ul><li>O-A levels Fresh or Graduation.</li><li>Proficiency with MS office( particularly MS excel and MS Word).</li><li>Good Written and spoken English Communication with a neutral accent</li><li>Fresh Candidates are encouraged to apply</li></ul>Benefits:<ul><li>Salary PKR 55000 to 65000.</li><li>Attendance Allowance</li><li>5 Days a week ( sat-sun off)</li><li>Medical Insurance( Inpatient-Outpatient)</li><li>Gym Fees Re-imbursement</li><li>Free Pick and drop</li><li>Free Meal</li><li>Annual Bonus</li></ul>You can send your CV to hr@cogzance.com or WhatsApp it at 3102487347, kindly mention the position title in the subject line.Job Type: Full-timePay: Rs55,000.00 - Rs65,000.00 per monthWork Location: In person

Customer Care Representative ( Females -Night shift)

Bilal Arsalan & Co-Chartered Accountants

Job Opportunity: Female ReceptionistWe are hiring on behalf of our client for the position of Receptionist at a residential building.Position: Receptionist (Female) Location: Shaheed-e-Millat, Karachi Timings: 9:00 AM &ndash; 9:00 PM Salary: PKR 30,000Key Responsibilities:<ul><li>Welcome and assist residents and visitors in a professional manner</li><li>Monitor CCTV cameras and ensure security protocols are followed</li><li>Manage front desk operations and maintain visitor records</li><li>Handle incoming calls and inquiries politely</li><li>Support building administration as required</li></ul>Requirements:<ul><li>Female candidate, age up to 35 years</li><li>Presentable and professional</li><li>Non-Muslim candidates will be preferred</li><li>Prior experience in reception, front desk, or related role preferred</li><li>Good communication and interpersonal skills</li><li>Responsible and punctual</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

Female Receptionist

NGents

Job Location: Clifton/ DHA, Karachi.Job Type: Full Time - 6 Days a WeekWe are seeking to hire a Floor Incharge/ Front Desk Officer. The candidate must be proficient in English, have excellent communication skills, and possess previous experience of customer facing role.<ul><li>Greet clients warmly and professionally.</li><li>Answer phone calls and manage direct inquiries; book, confirm, and reschedule appointments as needed.</li><li>Oversee service quality to ensure appointments are adhered to and that clients receive services timely.</li><li>Provide guidance to staff on handling client concerns, improving service delivery, and adhering to salon policies and procedures.</li><li>Inform clients about current promotions, packages, and discounts.</li><li>Handle client complaints in a calm, professional, and solution-focused manner.</li><li>Establish a loyal customer base through consistent, positive client engagement and a commitment to delivering superior quality.</li><li>Assist in executing improvements driven by customer feedback or instructed by management.</li></ul>Only shortlisted candidates will be contacted.Skills Required:<ul><li>Strong leadership and team management abilities</li><li>English communication skills</li><li>Customer service experience in retail sector</li><li>Ability to handle client queries and ensure smooth floor operations</li><li>Organizational and multitasking skills</li></ul>Additional Information:<ul><li>Females are encouraged to apply</li><li>Candidates living nearby are preferred</li></ul>Job Type: Full-timeWork Location: In person

Front Desk/ Floor Incharge

Superior Consulting

Job Title: Male Client Relations Officer Company: Superior Consulting Global (www.superiorimmigration.com) Location: Karachi, Pakistan Salary Range: PKR 60,000 &ndash; 65,000 per monthAbout UsSuperior Consulting Global is a premier international immigration consultancy with licensed offices in Pakistan and the UAE. With more than 20 years of expertise and thousands of successful cases, we specialize in Canada PR, USA EB2-NIW, UK Global Talent Visa, Australia PR, and Business Immigration pathways. We are committed to providing our clients with transparent, reliable, and professional guidance throughout their immigration journey.About the RoleWe are looking for a detail-oriented and professional Male Client Relations Officer to join our team. The role focuses on appointment scheduling, client coordination, and consultant support, ensuring a smooth experience for every client.Key Responsibilities<ul><li>Manage and schedule appointments for consultants, ensuring optimal time management and client convenience.</li><li>Serve as the first point of contact for clients via phone, email, and walk-ins, providing courteous and timely responses.</li><li>Confirm, reschedule, and follow up on appointments while maintaining an updated calendar.</li><li>Coordinate between clients and consultants to ensure meetings and consultations are properly organized.</li><li>Maintain accurate logs of appointments, inquiries, and follow-ups in CRM and internal systems.</li><li>Handle client reminders, consultation updates, and post-meeting feedback collection.</li><li>Support consultants by preparing basic client information prior to appointments.</li><li>Represent Superior Consulting&rsquo;s professional image in all client interactions.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field (preferred).</li><li>Prior experience in appointment scheduling, front-desk, or client coordination.</li><li>Strong communication and interpersonal skills (Fluent in English).</li><li>Proficiency in MS Office and appointment/CRM tools.</li><li>Excellent organizational skills with attention to detail.</li><li>Professional demeanor and a client-first approach.</li></ul>What We Offer<ul><li>Competitive salary package (PKR 60,000 &ndash; 65,000 per month).</li><li>Career growth opportunities in a globally recognized immigration consultancy.</li><li>Training on international immigration programs and client handling.</li><li>A collaborative, professional work environment.</li><li>Opportunity to be part of a company with a 20+ year legacy of success.</li></ul>How to ApplyIf you excel at organization and client coordination, and want to build a career with the region&rsquo;s leading immigration consultancy, apply now through Indeed.com with your updated CV.Job Type: Full-timePay: Rs60,000.00 - Rs65,000.00 per monthWork Location: In person

Male Client Relation Officer

GEO Consultant Education & Immigration

Organization: GEO PTE Academy Position: Female Receptionist (Fresh &amp; Experienced) Location: Gulshan-e-Iqbal, Karachi Job Type: Full-Time Salary: Competitive (Based on Experience)We are looking for a Receptionist to manage our front desk and provide professional administrative support. The ideal candidate should have good communication skills, a pleasant personality, and the ability to handle clients and visitors efficiently.Key Responsibilities:<ul><li>Greet and welcome visitors professionally</li><li>Answer and direct phone calls</li><li>Manage front desk operations and student inquiries</li><li>Maintain visitor records and appointment schedules</li><li>Assist with basic administrative tasks</li><li>Provide information about academy programs and services</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred</li><li>Prior experience as a receptionist or in customer service is a plus</li><li>Good communication skills in English &amp; Urdu</li><li>Basic computer knowledge (MS Office, email, internet)</li><li>Presentable, polite, and confident personality</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Professional and friendly work environment</li><li>Career growth opportunities</li><li>Training and support</li></ul>How to Apply:Send your CV to [geopteacademic@gmail.com] with the subject &ldquo;Female Receptionist&rdquo;. Immediate joiners will be preferred.Job Type: Full-timePay: Rs20,000.00 - Rs30,000.00 per monthWork Location: In person

MARS Healthcare Network

The IT Service Desk is responsible for providing 24/7 support to internal users and external customers. The IT Help desk Executive will be responsible to provide technical support to internal, external users and clients as required. The Service Desk Executive will be considered as the firm&rsquo;s front liner and will be required to solve basic technical problems and provide support for all assigned areas.Key Responsibilities:<ul><li>Responsible for Level 1 support to all clients and internal users&rsquo; queries and provide technical support for the resolution of requests according to agreed SLAs.</li><li>Deliver training to staff and clients of RIS and corporate applications and assist with product demo to clients.</li><li>Responsible for managing service requests in the service management system and handle user requests via online requests, calls, and emails</li><li>Provide timely and efficient responses to customer inquiries and project requests. Update supervisor and management about critical IT issues and incidents.</li><li>Maintain up to date status of all operational support and project tickets in service desk software and provide regular updates to supervisor.</li></ul>Skills and Experience:<ul><li>Minimum 3-5 years experience as IT help desk support and delivering support to international clients and remote users. Knowledge of the ITIL framework is desirable.</li><li>Demonstrated ability to evaluate and think creatively with regard to solving problems.</li><li>Excellent written and verbal English communication skills and ability to work as an effective member in a remote team environment.</li><li>Effective time management, ability to multi task and excellent customer services skills are must have.</li></ul>Job Type: Full-timePay: From Rs80,000.00 per month

IT Helpdesk Analyst

Explore 232+ Front desk officer in Karachi this September. Find roles across top companies and apply now to boost your career.

232 front desk officer jobs IN Karachi

Front Desk Sales Officer

Customer Care Representative ( Females -Night shift)

Female Receptionist

Front Desk/ Floor Incharge

Male Client Relation Officer

Female Receptionist

IT Helpdesk Analyst