front desk agent

front office supervisor Jobs in Manama Bahrain

front office supervisor

guest relations executive – front office – jumeirah gulf of bahrain Jobs in Manama Bahrain

guest relations executive – front office – jumeirah gulf of bahrain

guest services executive – front office – jumeirah gulf of bahrain Jobs in Manama Bahrain

guest services executive – front office – jumeirah gulf of bahrain

night manager - front office - jumeirah gulf of bahrain Jobs in Manama Bahrain

night manager - front office - jumeirah gulf of bahrain

front desk shift leader arabic speaker

Marriott International

<div>Additional Information 
Job Number25194079 
Job CategoryRooms &amp; Guest Services Operations 
LocationResidence Inn by Marriott Manama Juffair, Building 894, Road 2414, Block 324, Al Fateh, Manama, Bahrain, Bahrain, 76151 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Front Desk Shift leader (Arabic Speaker)

Ramada by Wyndham Manama City Centre

<div><ul><li>Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, and fax or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications.</li><li>
Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy. Additional duties may include preparing the list of expected arrivals for the front office, assisting in preregistration activities when appropriate, and processing advance reservation deposits.</li><li>
Know the type of rooms the hotel has as well as their location and layout. Knows of all hotel packages plans-meaning status, rates, and benefits. Update availability of all distribution channels like GDS, OTA and Web booking systems.</li></ul>
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
Main tasks</h1><ul><li>
Processes reservations by mail, telephone, fax or central reservation systems referral.</li><li>
Processes reservations from the sales office, other hotel departments, and travel agents.</li><li>
Knows the type of rooms available as well as their location and layout. Knows the selling status, rates, and benefits of all packages plans.</li><li>
Knows the credit policy of the hotel and how to code each reservation.</li><li>
Creates and maintains reservation records by date of arrival and alphabetical listing.</li><li>
Determines room rates based on the selling tactics of the hotel.</li><li>
Prepares letters of confirmation.</li><li>
Communicates reservation information to the front desk.</li><li>
Processes cancellations and modifications and promptly relays this information to the front desk.</li><li>
Understands the hotel's policy on guaranteed reservations and no-shows. Processes advance deposits on reservations.</li><li>
Tracks future room availabilities on the basis of reservations. Helps develop room revenue and occupancy forecasts.</li><li>
Prepares expected arrival list for front office use.</li><li>
Assists in preregistration activities when appropriate. Monitors advances deposit requirements.</li><li>
Handles daily correspondence. Responds to inquiries and makes reservations as needed.</li><li>
Makes sure that files are kept up to date.</li><li>
Maintains a clean and neat appearance and work area at all times.</li><li>
Promotes goodwill by beings courteous, friendly, and helpful to guests, managers, and fellow employees.</li><li>
Walk around with the client and ensuring that they secure whatever services they are in need of.</li><li>
Getting information about areas of interest in order to target more clients in particular seasons.</li><li>
Making arrangements for clients travel programs.</li><li>
To be aware of all front office procedures and assist with reception duties when required.</li><li>
To be fully aware of and adhere to health and safety, fire and bomb threat procedures.</li><li>
Willing to undertake any reasonable request made by management in any other areas of the house.</li><li>
Open and close the availability as and when required of hotel in all the GDS channels, IDS channels and on the hotel website.</li><li>
Assisting in configuring rates on the hotels property management system.</li><li>
Use proper etiquette at all times when communicating with guests and associates.</li><li>
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.</li><li>
Maintain and market promotions and guest programs.</li><li>
Maintain a clean work area</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Soft skills</h3>
Time Management, Effective Communication, Detail Oriented<h3 class="jobSectionHeader">
Customer service</h3>
Customer Service</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Accountability, Inclusive, Care, Fun</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Staff accommodation, Staff transportation, Incentive plans, Learning &amp; development programmes, Career development, Length of service benefits</div></div>

Guest Relation Officer

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 On an exclusive island in the heart of the Kingdom&rsquo;s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.
 
 
 
 Join Our Team
 
 
 
 We are currently looking for a Front Desk Agent who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels.
 
 
 
 The Front Desk Receptionist Key Responsibilities Will Be
 
 
 
 <ul>
 <li>
 The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.
 </li>
 <li>
 The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures.
 </li>
 <li>
 The ability to handle a multitude of keys.
 </li>
 <li>
 The ability to quote and be familiar with room and rate availability for current and future dates.
 </li>
 <li>
 The ability to accept reservations, changes and cancellations in the absence of reservations staff.
 </li>
 <li>
 The ability to select and block rooms for arriving guests; pre-register individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested.
 </li>
 <li>
 The ability to work closely with the Concierge staff to coordinate the efficient handling of guest luggage and follow up on guest requests.
 </li>
 <li>
 The ability to handle guest problems or complaints.
 </li>
 <li>
 The ability to utilize the computer system in running daily reports and in blocking special requests.
 </li>
 <li>
 The ability to keep all support departments informed of necessary information or requests.
 </li>
 <li>
 The ability to handle safety deposit box requests, including distributing, giving access to and closing procedures.
 </li>
 <li>
 The ability to complete key packets and vouchers, and to modify registration cards.
 </li>
 <li>
 The ability to check guests out of the hotel in accordance with procedures; make change, cash checks, exchange foreign currency, and post charges to guest accounts.
 </li>
 <li>
 The ability to maintain a balanced bank assigned to you from the hotel.
 </li>
 <li>
 The ability to reconcile all transactions at the close of the shift and to cash out.
 </li>
 <li>
 The ability to recite hours of operation of all hotel facilities and special service codes.
 </li>
 <li>
 The ability to understand the tasks performed by a telephone operator, a reservationist, a concierge and a housekeeper.
 </li>
 <li>
 The ability to handle hotel emergency procedures and situations with maturity and professionalism.
 </li>
 <li>
 The ability to perform as night receptionist and assist with the night audit procedures.
 </li>
 <li>
 The ability to perform tasks and projects as delegated by the Assistant Manager, Night Manager, Front Office Manager or Rooms Division Manager.
 
 
 </li>
 </ul>
 
 Preferred Qualifications And Skills
 
 
 
 <ul>
 <li>
 Previous minimum 1 year experience in a 5 star luxury Hotel in the Front Desk or Front Office is a must.
 </li>
 <li>
 The ability to work rotating shifts will be required and may change depending on Hotel&rsquo;s occupancy.
 </li>
 <li>
 Must have strong communication skills, and ability to adapt to constant change within the Hotel.
 </li>
 <li>
 Previous customer experience and ability to work effectively under pressure.
 </li>
 <li>
 Strong attention to detail and problem-solving skills
 </li>
 <li>
 Must be able to work as part of a team.
 </li>
 <li>
 Good communication skills - Reading, writing, and oral proficiency in the English language
 </li>
 <li>
 Excellent computer skills, especially Excel proficiency; knowledge of OPERA (or equivalent PMS) and experience in cashiering preferred.
 
 
 </li>
 </ul>
 
 What do we offer?
 
 
 
 Tax free Salary, Service charge, complimentary full board living accommodation in a high quality, well-resourced staff housing, paid home leave tickets, vibrant social and sporting events, free transportation to and from work, end of Service Gratuity, excellent Learning &amp; Development Program, Vibrant staff fitness facilities including Swimming Pool and many more.
</div>

Front Desk Receptionist

VGA Holdings

Job Summary: The Receptionist serves as the first point of contact for students, parents, visitors, and staff. This role ensures smooth front-office operations, provides administrative support, and maintains a welcoming and professional environment at the academy.Key Responsibilities:Front Desk Management:<ul><li>Greet students, parents, and visitors warmly and professionally.</li><li>Answer and route incoming calls, emails, and inquiries promptly.</li><li>Maintain visitor logs and issue visitor passes as needed.</li></ul>Administrative Support:<ul><li>Handle student registrations, enrollment procedures, and attendance records.</li><li>Maintain and update student and staff records accurately.</li><li>Assist in scheduling appointments, meetings, and events.</li></ul>Communication &amp; Coordination:<ul><li>Act as a liaison between students, parents, teachers, and administration.</li><li>Distribute internal communications, notices, and announcements.</li><li>Respond to queries and provide information about academy programs, schedules, and policies.</li></ul>Office Management:<ul><li>Keep the reception area tidy, organized, and welcoming.</li><li>Manage office supplies and place orders when necessary.</li><li>Support other administrative tasks as assigned by the management.</li></ul>Qualifications &amp; Skills:<ul><li>High school diploma or equivalent; further education in administration or related fields is a plus.</li><li>Proven experience as a receptionist, front desk representative, or administrative assistant is preferred.</li><li>Excellent communication, interpersonal, and organizational skills.</li><li>Proficiency in MS Office (Word, Excel, Outlook) and basic office equipment.</li><li>Professional demeanor, punctual, and ability to handle multiple tasks efficiently.</li><li>Friendly, approachable, and able to maintain confidentiality.</li></ul>Must be able to join immediately**If interested, kindly share your CV via email infor@vgaholdings.com or via WhatsApp message +973 66621566 (No calls)Job Types: Full-time, Permanent

Receptionists - Bahraini (Female)

Crypto.com

<div>
 
 Are you passionate about crypto, creativity, and motion design? Want to help shape Crypto.com&rsquo;s brand across the MENA region? Join us!
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Responsilbilities
 
 <ul>
 <li>
 Develop and manage the visual content calendar for our MENA social media channels
 </li>
 <li>
 Create high-impact static and motion designs (social posts, story visuals, and announcements) aligned with brand guidelines
 </li>
 <li>
 Collaborate with the Growth and Content teams to produce engaging, localized visuals that resonate with Arabic speaking audiences
 
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 Strong motion design and visual storytelling skills motion is a must
 </li>
 <li>
 Proficient in Adobe After Effects, Photoshop, Illustrator, and Figma
 </li>
 <li>
 Comfortable designing in both Arabic and English
 </li>
 <li>
 Experience using AI tools for static and motion content creation
 </li>
 <li>
 Excellent communication and time management skills
 </li>
 <li>
 Arabic speaker with an understanding of MENA culture and trends
 </li>
 <li>
 Nice to Have:
 </li>
 <li>
 Experience in the crypto, fintech, or tech industries
 </li>
 <li>
 Familiarity with global content workflows and brand design systems
 
 </li>
 </ul>
 
 
 
 
 
 
 We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.
 
</div>

Digital Designer (Remote/ MENA)

Wyndham Hotels & Resorts EMEA

<div>
 
 Summary
 
 
 
 The Sales Executive support the Sales Manager Sales Executive with driving revenue by identifying new business opportunities, promoting the hotel&rsquo;s services and managing relationships with corporate client in the KSA market. The role focuses on proactive sales, account development, and delivering a seamless client experience aligned with the hotel&rsquo;s standards.
 
 
 The Sales Executive is key to supporting the overall sales strategy, facilitating seamless communication between clients and the hotel.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist the Sales Manager with generating proposals, contracts, and agreements for clients.
 </li>
 <li>
 Prepare and organize sales kits, presentations, and marketing materials for client meetings and events.
 </li>
 <li>
 Maintain accurate records of sales activities, leads, and bookings in the CRM or hotel sales system.
 </li>
 <li>
 Serve as the first point of contact for incoming client inquiries, providing information about the hotel&rsquo;s services, room rates, and event spaces.
 </li>
 <li>
 Coordinate communication between the sales team and clients, ensuring prompt responses to inquiries, changes, and requests.
 </li>
 <li>
 Assist with group reservations and room blocks, ensuring client needs and preferences are met.
 </li>
 <li>
 Collaborate with event planners, catering, and operations teams to ensure smooth execution of group bookings, meetings, and special events.
 </li>
 <li>
 Confirm and update room blocks, meeting space bookings, and event details with clients and internal teams.
 </li>
 <li>
 Coordinate rooming lists, group arrivals, and VIP requests with the front desk and housekeeping departments.
 </li>
 <li>
 Maintain accurate and up-to-date records of sales activities, client interactions, and bookings.
 </li>
 <li>
 Generate regular sales reports for the sales team and management, providing insights into occupancy, revenue, and client activity.
 </li>
 <li>
 Monitor sales performance against targets and assist with preparing performance analysis for senior management.
 </li>
 <li>
 Assist with the organization and promotion of special events, site tours, and client presentations.
 </li>
 <li>
 Support the sales and marketing teams with collateral creation, including brochures, promotional materials, and email campaigns.
 </li>
 <li>
 Help coordinate hotel participation in trade shows, sales missions, and networking events.
 </li>
 <li>
 Liaise with various hotel departments (e.g., front office, housekeeping, catering, and operations) to ensure the smooth delivery of services for sales clients.
 </li>
 <li>
 Ensure that all departments are aware of client requirements, including room setups, catering needs, and special guest requests.
 </li>
 <li>
 Communicate special promotions, packages, or events to all relevant hotel teams.
 </li>
 <li>
 Follow up with clients post-event or booking to ensure satisfaction and gather feedback.
 </li>
 <li>
 Assist in resolving client issues or concerns, ensuring timely and effective solutions.
 </li>
 <li>
 Maintain relationships with existing clients to encourage repeat business and referrals.
 
 
 </li>
 </ul>
 
 KEY COMPETENCIES
 
 
 
 Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:
 
 
 <ul>
 <li>
 Communication
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Organisation
 </li>
 <li>
 Interpersonal skills
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Service excellence
 </li>
 <li>
 Flexibility
 </li>
 <li>
 Accountability
 </li>
 <li>
 &ldquo;Can do&rdquo; attitude
 
 
 </li>
 </ul>
 
 BACKGROUND
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Hospitality, Business Administration, Sales, or a related field (preferred but not required).
 </li>
 <li>
 Previous experience working in sales, event coordination, or administrative support will be an advantage.
 </li>
 <li>
 Language requirement: English &amp; Arabic
 </li>
 </ul>
</div>

Sales Executive - KSA market

eyewa

Customer care: Customer Oriented Answering customer inquiries on product information and order status across multiple channels like: Phone / Whats app / Social media / Email etc. Assist customers in their purchases Place outbound calls to customers for order follow up and customer surveys Liaising with logistics partners and couriers for customer deliveries and supply pickups Operations: The customer care specialist will be required to assist in operations from time to time, which would include: order packing, inventory management, management of supplier deliveries, management of customer deliveries Qualifications &#9679; Ambitious, hardworking and self driven &#9679; Native Arabic speaker and English fluency is mandatory &#9679; Ability to learn quickly &#9679; Good knowledge of Excel Customer oriented &#9679; Team player &#9679; Experience: 1-3 years in a customer facing role strongly preferred &#9679; Previous e-commerce/ operations/ eyewear experience is a plusPREFERENCE WILL BE GIVEN TO BAHRAINI NATIONALSJob Type: Full-timePay: From BD450.000 per month

Arabic Customer Service Specialist

Explore 248+ Front desk shift leader arabic speaker in Manama Bahrain this December. Find roles across top companies and apply now to boost your career.