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office manager Jobs in Arabic Written And Spoken Jobs In Abu Dhabi United Arab Emirates

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front office coordinator - إماراتيين (خلاصة القيد) Jobs in Arabic Written And Spoken Jobs In Abu Dhabi United Arab Emirates

front office coordinator - إماراتيين (خلاصة القيد)

front office supervisor w m

The Vendom Company

<ul><li>To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner.</li><li>To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.</li><li>To oversee the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.</li><li>Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.</li><li>To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.</li><li>To develop a close and harmonious working relationship with all hotel departments.</li><li>Conduct daily shift briefings/meeting's and pass on all information to team-members.</li><li>Coordinate reception work during the shift in an effective manner</li><li>To follow all standards of all programmes in place, e.g. GHA Discovery, MessageBox, Anantara App, Guest Preferences</li><li>To be available to work in all shifts including night shift</li><li>To carefully and safely drive the hotel buggy at all times</li></ul> Profil Additional Information Relocate to remote area Company description Relax, unwind and embrace the enigmatic allure of the Empty Quarter at the newly rejuvenated, award-winning Qasr Al Sarab Desert Resort by Anantara. The resort is proud to present discerning guests with an array of sumptuous accommodation, delicious flavours, thrilling desert activities as well as a signature blend of indulgences, Arabian hospitality and contemporary charm.

Front Office Supervisor (W/M)

Renaissance Corporate Services

Senior Front office Supervisor
 
Shangri-La Group | Abu Dhabi, United Arab Emirates
 
About Us
 
Find Your Shangri-La in Shangri-La.
 
Traders focus on what matters most: efficient stays, thoughtful essentials, and dependable comfort. Here, efficiency is intelligent and stylish — helping travelers trade up for what truly counts. We create an experience that is both reliable and refined.
 
For our team, Traders means professionalism with purpose, where every detail is designed with clarity and care. Joining Traders means becoming part of a team that delivers hospitality that is efficient with wisdom, and reliable with character.
 
Traders Hotel, Qaryat Al Beri, Abu Dhabi offers 301 stylish guestrooms and suites, including 80 exclusive Traders Club rooms. Combining contemporary comfort with warm design, the hotel enjoys a prime location within the Qaryat Al Beri complex alongside Shangri-La properties, CHI, The Spa, and the Souk.
 
Traders Hotel, Abu Dhabi
 
As a Senior Front office Supervisor, you will oversee daily front office operations to ensure exceptional guest service and smooth workflow. You will support and guide front office colleagues while maintaining service standards and brand expectations and act as a key liaison between guests and management to resolve issues effectively and professionally.
 
Key Responsibilities: 
Supervise front office team members during shifts, ensuring adherence to service standards and procedures.
 Handle guest complaints, special requests, and escalations in a professional and timely manner.
 Coordinate with Housekeeping, Reservations, and other departments to ensure seamless guest experiences.
 Assist with staff scheduling, training, and performance monitoring.
 Ensure accurate handling of reservations, billing, cash transactions, and front office systems.
 
About You: 
Strong leadership and supervisory skills with the ability to motivate and guide front office teams.
 Excellent guest service and problem-solving skills, particularly in handling escalations and complaints.
 Solid knowledge of front office systems, reservations, billing procedures, and cash handling.
 Effective communication and interpersonal skills to coordinate with guests and multiple departments.
 2 – 4 years of Front Office experience in a luxury hotel.
 High School Diploma or Diploma in Hospitality Management is required.
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Senior Front Office Supervisor (173996)

Hyatt

<div><div>Summary<div>
Position Summary:
The Assistant Manager Front Office supports the Front Office Manager in overseeing the daily operations of the front office, including guest services, reservations, and front desk operations. This role ensures a high standard of guest satisfaction, staff supervision, and efficient coordination with other departments.
Key Responsibilities:<ul><li>
Assist in managing day-to-day operations of the front office to ensure smooth and efficient service.</li><li>
Supervise front desk team members, including training, scheduling, and performance evaluations.</li><li>
Handle guest check-ins, check-outs, and resolve guest issues or complaints promptly and professionally.</li><li>
Ensure adherence to hotel policies and procedures, including safety and security.</li><li>
Monitor room inventory, reservations, and coordinate with housekeeping and maintenance for room readiness.</li><li>
Support the Front Office Manager in preparing reports, maintaining budgets, and achieving departmental goals.</li><li>
Manage VIP arrivals, special requests, and ensure personalized guest service.</li><li>
Oversee cashiering and billing processes to ensure accuracy and compliance.</li><li>
Promote up-selling of rooms and hotel services to maximize revenue.</li><li>
Lead by example in delivering exceptional customer service standards.</li></ul>
Requirements:<ul><li>
Diploma or degree in Hospitality Management or a related field.</li><li>
Minimum 2&ndash;3 years of experience in Front Office, with at least 1 year in a supervisory or assistant managerial role.</li><li>
Strong leadership, communication, and interpersonal skills.</li><li>
Proficient in property management systems</li><li>
Ability to work under pressure and in a fast-paced environment.</li><li>
Excellent problem-solving and conflict-resolution abilities.</li><li>
Flexibility to work in shifts, including weekends and holidays.</li></ul> 

Preferred Qualifications:<ul><li>
Multilingual abilities are a plus. (e.g., Russian, German, Chinese speaker).</li><li>
Prior experience in a luxury or five-star hotel environment.</li></ul><div> 
</div></div></div><div>
Qualifications<div><ul><li>
A true desire to satisfy the needs of others in a fast paced environment.</li><li>
Refined verbal and written communication skills.</li><li>
Previous front office supervisory/team leader experience preferred, in a luxury hospitality company.</li><li>
Experience working with Opera is required.</li><li>
Ability to work a flexible schedule.</li><li>
German/Russian/Chinese language will be ideal.</li></ul></div></div></div>

ASSISTANT MANAGER - FRONT OFFICE (PREFERABLY RUSSIAN/GERMAN/CHINESE SPEAKER)

Trust Well Properties Mgmt LLC

Front Desk AdministratorThe Front Desk Administrator is a vital part of our organization, responsible for creating a positive first impression by delivering exceptional customer service. This role involves welcoming visitors, managing incoming communications, and supporting day-to-day administrative functions. The ideal candidate will have excellent communication and organizational skills, strong attention to detail, and the ability to multitask effectively in a fast-paced office environment.Eligibility<ul><li>Candidates with own visa or spouse visa only</li><li>Female candidates preferred</li></ul>Key Responsibilities<ul><li>Greet visitors courteously and ensure a professional, welcoming reception at all times.</li><li>Answer, screen, and direct phone calls, emails, and general inquiries promptly.</li><li>Maintain a neat, organized, and presentable front desk and reception area.</li><li>Schedule and coordinate meetings, appointments, and calendar activities.</li><li>Manage incoming and outgoing mail, courier services, and deliveries efficiently.</li><li>Monitor office supplies and arrange timely replenishment when required.</li><li>Provide administrative assistance and data entry support to various departments.</li><li>Adhere to company policies, security procedures, and front desk protocols.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration or a related field; additional office administration training is an advantage.</li><li>Prior experience as a receptionist, front desk executive, or in a similar administrative role is an advantage.</li><li>Proficient in Microsoft Office and comfortable using standard office equipment.</li><li>Strong verbal and written communication skills in English; knowledge of Hindi or Arabic is an added advantage.</li><li>Excellent organizational and multitasking abilities.</li><li>Professional demeanor and presentable appearance.</li><li>Must currently reside in the UAE with a valid own or spouse visa.</li></ul>Key Competencies<ul><li>Outstanding customer service skills</li><li>High level of attention to detail</li><li>Effective time management and multitasking</li><li>Dependability and reliability</li></ul>Job Type: Full-timePay: From AED2,000.00 per monthLanguage:<ul><li>Arabic (Preferred)</li></ul>Work Location: In person

Receptionist

Capital Motion

Job posted on 15/09/2025Location: Functional - Front of HouseDepartment: FRONT OF HOUSEDesignation: GUEST EXPERIENCE LEADEntity: Number of Position(s) 1Openings Valid Till: 31/10/2025 Company Description Capital Motion owns and operates some of the leading licensed restaurants in the UAE and we are currently hiring. Our available jobs are related to restaurant operations, including F&B service, waitresses/waiters, hostesses, kitchen and bar operations as well as venue management. All our jobs offer a complete package with residence visa, accommodation, transportation, annual paid vacation, health insurance in addition to basic salary. Job Description The Trilogy by Buddha-Bar is seeking a passionate and service-driven Guest Experience Lead to oversee front-of-house operations and elevate the guest journey across our high-end restaurant and lounge venues. This role is central to ensuring exceptional service delivery, driving sales, leading the hostesses team, and coordinating group bookings and events. The ideal candidate will be a confident leader with a strong background in restaurant hospitality, guest relations, and sales. Key Responsibilities <ul> <li>Guest Relations & Front-of-House Leadership: Lead and inspire the hostess and reception teams to deliver a warm, professional, and seamless welcome.</li> <li>Handle VIP guests, special requests, and feedback with discretion and care.</li> <li>Supervise and schedule hostesses to ensure optimal front-of-house coverage.</li> <li>Support reception operations, ensuring smooth guest check-in and seating flow.</li> <li>Manage and confirm group bookings, coordinating with kitchen and service teams.</li> <li>Handle private dining and event inquiries, ensuring all details are captured and executed.</li> <li>Take and manage reservations via phone, email, and online platforms.</li> <li>Monitor reservation trends and adjust seating plans to maximize occupancy.</li> <li>Collaborate with marketing and sales teams to promote special events and packages.</li> <li>Ensure all guest interactions reflect the brand's standards and hospitality ethos.</li> </ul> Reservations & Booking Management <ul> <li>Oversee the reservations process, ensuring accurate and efficient handling of individual and group bookings.</li> <li>Coordinate with the reception and events teams to manage table allocations and guest flow.</li> <li>Maintain reservation systems and guest databases, ensuring up-to-date and accurate records.</li> </ul> Sales & Upselling <ul> <li>Drive revenue through upselling dining experiences, packages, and special offerings.</li> <li>Collaborate with the sales and marketing teams to convert leads into bookings and repeat visits.</li> <li>Identify and act on opportunities to enhance guest spend and satisfaction.</li> </ul> Group Bookings & Event Coordination <ul> <li>Manage group reservations and private dining events from inquiry to execution.</li> <li>Liaise with internal departments (kitchen, bar, operations) to ensure smooth event delivery.</li> <li>Ensure all guest requirements are met and expectations exceeded.</li> </ul> Team Management & Support <ul> <li>Train and supervise hostesses and reception staff.</li> <li>Develop team schedules, ensure grooming standards, and uphold service protocols.</li> <li>Foster a positive, guest-centric team culture.</li> </ul> Safety and Security <ul> <li>Report work-related accidents or injuries immediately to the manager/supervisor.</li> <li>Follow safety and security policies to maintain a clean, safe, and secure environment.</li> <li>Identify and correct unsafe work procedures or conditions.</li> <li>Use proper equipment and PPE and follow correct lifting procedures.</li> <li>Follow emergency procedures for evacuations, medical emergencies, and natural disasters.</li> <li>Safely operate and store tools, equipment, and machines.</li> <li>Complete required safety training and certifications.</li> </ul> Policies and Procedures <ul> <li>Protect the privacy and security of guests and coworkers.</li> <li>Follow company and department policies and procedures.</li> <li>Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.</li> <li>Maintain confidentiality of proprietary materials and information.</li> <li>Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.</li> <li>Perform other reasonable job duties as requested by Supervisors.</li> </ul> Communication <ul> <li>Speak to guests and co-workers using clear, appropriate and professional language.</li> <li>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.</li> </ul> Working with Others <ul> <li>Support all co-workers and treat them with dignity and respect.</li> <li>Develop and maintain positive and productive working relationships with other employees and departments.</li> <li>Partner with and assist others to promote an environment of teamwork and achieve common goals.</li> </ul> Physical Tasks <ul> <li>Read and visually verify information in a variety of formats.</li> <li>Stand, sit, or walk for extended periods.</li> <li>Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and over 50 pounds with assistance.</li> <li>Grasp, turn, and manipulate objects of varying size and weight with dexterity.</li> <li>Move over sloping, uneven, or slippery surfaces.</li> <li>Move up and downstairs and/or service ramps.</li> <li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li> </ul> Qualifications <ul> <li>Minimum 3-5 years of experience in guest relations, restaurant hospitality, or front-of-house management.</li> <li>Strong background in reservations, sales, or event coordination.</li> <li>Excellent communication, leadership, and interpersonal skills.</li> <li>Proficiency in reservation systems and MS Office.</li> <li>Fluent in English; additional languages are a plus.</li> <li>Experience in luxury or high-end restaurant environments preferred.</li> </ul> Other <ul> <li>Performs other related tasks as assigned by management.</li> <li>Complies with Capital Motion policies and procedures.</li> </ul> Additional Information <ul> <li>The work location is Yas Island, Abu Dhabi.</li> <li>Please ensure you are willing and able to work within the Abu Dhabi area before applying.</li> </ul>

GUEST EXPERIENCE LEAD

Conservatorium Hotel

<div><div><div>Duty Manager
 <div></div><div><div><ul><li>543666
</li> </ul></div><div></div><div><ul><li>Rooms
</li> </ul></div><div></div><div><ul><li>Full time
</li></ul></div><div></div><div><ul><li><div>Emirates Palace Mandarin Oriental, Abu Dhabi
</div></li>
</ul></div></div><div></div><div>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Duty Manager to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About the job

Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Front Office Department, the Duty Manager is responsible for supervising all areas and activities pertaining to the guest services operation and all-around hotel activities. Direct and manage Front Office in absence of the Front Office Manager and assist the Assistant Front Office Manager. The Duty Manager reports to the Front Office Manager.

As a Duty Manager, you will be responsible for the following duties:
<ul>
<li>Support and assist all Front Office sections.</li>
<li>Ensures that all guests receive prompt, cordial attention and personal recognition and resolves related problems.</li>
<li>Inform and co-ordinate with other operating departments e.g. Housekeeping, Engineering, Sales and Butlers of Front Office matters which may concern them.</li>
<li>Check all correspondence of the day&rsquo;s arrivals to familiarize with arrived and arriving guests and their needs, follows up as required.</li>
<li>Control room availability for walk-ins and establish accountability for guests departure dates and times.</li>
<li>Follow up with Housekeeping for any unresolved room discrepancies.</li>
<li>Maintain reservation procedures and same day arrivals.</li>
<li>Check all arrivals folios, follows up on credit standing of walk-in guests and validity of account to company instructions.</li>
<li>Check all billing instructions and guest credit for accuracy. Follow up and resolve related issues.</li>
<li>Maintains appropriate standards of conduct, dress, uniforms, hygiene, appearance and posture for all departmental employees.</li>
<li>Ensures that all departmental information is kept accurately and up to date.</li>
<li>Promotes in house sales and facilities to maximize hotel revenues.</li>
<li>Understand and carries out duties in line with Hotel Emergency Procedures.</li>
<li>Inspects Front and Back of house for cleanliness, Health &amp; Safety and reports any faults to concerned departments.</li>
<li>Inspect guestrooms on a daily basis.</li>
<li>Co-ordinate/Assist security personnel in all related matters.</li>
<li>Respond promptly to any operational requests from Front Office and other hotel departments.</li>
<li>Attends to referred and unsolved problematic situations.</li>
<li>Co-ordinate and assist with accommodation and transportation of guests in overbooked situations.</li>
<li>Completes VIP, delegations and group leaders welcome and farewell as appropriate.</li>
<li>Conduct efficient hand-over during shift changes.</li>
</ul>
As a Duty Manager, we expect from you:
<ul>
<li>High school diploma or suitable equivalent</li>
<li>Previous experience in the same role in a luxury hotel is preferred, resort experience will be a plus</li>
<li>Well-groomed, professional appearance</li>
<li>Outstanding written and verbal communication skills in English</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div></div></div></div>

Duty Manager

Nolus Restaurant LLC

Job Responsibilities<ul><li>Determine customer requirements and propose suitable catering options.</li><li>Negotiate prices and prepare accurate, detailed catering order forms.</li><li>Plan menus and oversee venue setup, equipment, food preparation, and service execution.</li><li>Hire, train, and supervise catering staff; prepare staff schedules and allocate duties.</li><li>Liaise with customers, sales staff, chefs, and specialized catering equipment providers.</li><li>Oversee seating arrangements, meal and beverage service, and clearing of tables.</li><li>Monitor catering stock and supplies; place orders for replenishment as required.</li><li>Maintain proper stock levels and ensure timely ordering of supplies.</li><li>Interact with customers when involved in front-of-house operations.</li><li>Maximize sales and meet financial and profit targets.</li><li>Track catering expenses and maintain accurate documentation and records.</li><li>Ensure compliance with food safety, hygiene, and health regulations.</li><li>Negotiate contracts with customers; assess service requirements and ensure customer satisfaction.</li><li>Manage and support the New You program.</li><li>Research catering trends and help promote competitive and innovative services.</li></ul>Requirements<ul><li>Strong ability to multitask and manage multiple operations simultaneously.</li><li>Excellent problem-solving skills with the ability to resolve issues efficiently.</li><li>Outstanding communication skills (written, verbal, and interpersonal).</li><li>Ability to handle multiple projects while meeting deadlines.</li><li>Strong delegation skills and ability to supervise teams effectively.</li><li>Service-oriented attitude with strong follow-through on tasks and customer requests.</li><li>Ability to stay updated with industry trends and best practices.</li><li>Experience in hiring, training, and overseeing catering staff.</li><li>Ability to coordinate catering needs with customers, chefs, and suppliers.</li><li>Proven ability to deliver catering services within budget and on schedule.</li></ul>Required Education &amp; Experience<ul><li>Previous experience as a Catering Supervisor, Restaurant Supervisor, or similar supervisory role.</li><li>Bachelor&rsquo;s Degree in Hospitality, Culinary Arts, or a related field.</li></ul>Benefits<ul><li>Visa Provided</li><li>Medical Insurance</li><li>Food Included</li><li>Training Provided</li><li>Immediate joining required</li><li>Willingness to commute for catering assignments</li></ul>Job Type: Full-timePay: Up to AED5,000.00 per month

Catering Supervisor

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