analyst, business operations Jobs in Giza Egypt

analyst, business operations

fs business analyst, tech lead Jobs in Giza Egypt

fs business analyst, tech lead

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fs software engineering, tech lead

it/ot technical lead

fs business analyst tech lead

Vodafone

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Requirements</b></h2>
</div><div><ul><li>Managing a team of business analysts for fintech products and services.</li><li>
Provide consultation service for Business Units with the support of the Architecture and Technical Domain teams.</li><li>
Actively participate in the IT business roadmap planning activities, by supporting the business departments in creating a feasible roadmap that is in alignment with the company&rsquo;s strategy and main goals.</li><li>
Ensures E2E responsibility for the business goals to be met by the project&rsquo;s deliverables. Understands the requirement and provides technical background information on the existing capabilities.</li><li>
Collect business goals and agree on the deliverable benefits of the requirements to provide best concept and solution for a requirement.</li><li>
 Actively cooperates with contacts both within Technology (local, regional, global) internal and external SPOCs.</li><li>
Interacts with Solution Architects and Technical domains / testing team during the project lifecycle to achieve best solution for the company.</li><li>
Supports the Agile methodology by identifying developments suitable for squad operation.</li><li>
Creates Request For Proposal /EPIC/User Story material.</li><li>
Coordinate and collaborate with internal and external stakeholders to elicit functional requirements, flowcharts, modelling those requirements in an organized manner</li><li>
Provide coaching and institutional knowledge to all stakeholders to ensure that all relevant information is understood and explainable.</li><li>
Work closely with finance /Insights team to reach to best reporting model.</li><li>
Maintain all product development plan [Technical and business ] with internal and external vendors</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Competencies &amp; Qualifications</b></h2>
</div><div><ul><li>5+ years in business analysis or equivalent</li><li>
Excellent knowledge of the agile methodology</li><li>
Excellent knowledge of the banking sector (Cash Management or Payments )</li><li>
Proven experience in eliciting requirements</li><li>
Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools</li><li>
Strong written and verbal communication skills including technical writing skills in English</li><li>
Strong project management skills and multitasking</li><li>
Certified Scrum Product Owner (CSPO), PSPO, Certified SAFe&reg; Product Owner (PO)) is plus</li><li>
Ability to write concise and clear</li></ul><p><b>
Must have technical/professional qualifications:</b></p><ul><li>
Engineering graduate</li><li>
Ability to learn new technologies quickly and efficiently</li><li>
Excellent communication skills, both written and verbal,</li><li>
Excellent time management with a strong sense of urgency.</li><li>
Strong relationship building skills.</li><li>
Innovative and decision-making skills</li><li>
Conflict management</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

FS Business Analyst, tech lead

Concentrix

<div><div><div><p><b>Operations
</b></p></div><div><div><div><b>Location</b></div><div>
Giza, Egypt</div></div></div><div></div><div><p><br>
Job Title:</p>
Analyst, Business Operations<p>
Job Description</p>
analysis and insights<p><b>
Job Summary:</b> We are seeking a highly analytical and detail-oriented Business &amp; Data Analyst to support strategic decision-making through data insights and business process optimization. This hybrid role combines the responsibilities of a Business Analyst and a Data Analyst, requiring strong business acumen, data analysis skills, and the ability to communicate findings effectively to stakeholders.</p><p><b>
Key Responsibilities:</b></p><ul><li>
Collaborate with stakeholders to gather and document business requirements.</li><li>
Analyze business processes and identify opportunities for improvement.</li><li>
Translate business needs into technical specifications and data models.</li><li>
Collect, clean, and analyze large datasets to uncover trends and insights.</li><li>
Develop and maintain dashboards, reports, and visualizations using BI tools (e.g., Power BI, Tableau).</li><li>
Conduct root cause analysis and provide actionable recommendations.</li><li>
Support strategic planning, forecasting, and performance tracking.</li><li>
Ensure data integrity and compliance with data governance standards.</li><li>
Present findings and insights to both technical and non-technical audiences.</li></ul><p><b>
Qualifications:</b></p><ul><li>
Bachelor&rsquo;s degree in Business Administration, Data Science, Information Systems, or a related field.</li><li>
3+ years of experience in business analysis, data analysis, or a similar hybrid role.</li><li>
Strong proficiency in SQL, Excel, and data visualization tools.</li><li>
Experience with statistical tools and programming languages (e.g., Python, R) is a plus.</li><li>
Excellent problem-solving, critical thinking, and communication skills.</li><li>
Ability to manage multiple projects and work cross-functionally.</li></ul><p><b>
Preferred Skills:</b></p><ul><li>
Experience with process mapping and business process reengineering.</li><li>
Familiarity with project management methodologies (Agile, Scrum).</li><li>
Knowledge of data warehousing and ETL processes.</li></ul><p>
Location:</p>
EGY Sheikh Zayed City - Park St. Complex, Building 3, El Bostan Street<p>
Language Requirements:</p><p>
Time Type:</p>
Full time2025-10-31<p><b>
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the </b><b>Job Applicant Privacy Notice for California Residents</b></p></div></div></div><div></div>

Analyst, Business Operations

PepsiCo

<div>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Performing internal audits on production areas &amp; warehouses.
  </li>
  <li>
   Participate in Food Safety, Food Defense &amp; Hold &amp; Release teams.
  </li>
  <li>
   Implementing of AIB, FSSC &amp; requirements.
  </li>
  <li>
   Preparation for Management review meeting annually.
  </li>
  <li>
   Follow up on Implementation of the integrated pest management system.
  </li>
  <li>
   Enforce operation to comply with the pre-requisite programs.
  </li>
  <li>
   Participate in Develop, review, and validate HACCP, food defense &amp; food fraud studies.
  </li>
  <li>
   Review the SOPs that may impact food safety.
  </li>
  <li>
   Prepare the training plans, materials, and exams.
  </li>
  <li>
   Review the sanitation programs of lines and areas and follow up execution.
  </li>
  <li>
   Follow up the PEM activities of the site, follow up the sampling process, review the testing results and call EMRT for meeting to take the necessary actions.
  </li>
  <li>
   Control the MOH and control spending along the year.
  </li>
  <li>
   Participate in investigation of incidents relative to FS, review the needed actions, follow up on the action plan and modify the preparedness for emergencies&rsquo; plan.
  </li>
  <li>
   Keeping the site prepared for the AIB, FSSC &amp; NFSA audits any time.
  </li>
  <li>
   Participate in inspection plan in the site (monthly internal AIB, internal FSSC audit, daily inspection), and outside the corresponding site (cross audits and audit the expected partners when needed).
  </li>
  <li>
   Review the action plans prepared by/with the different departments and determine the weak planned actions to be addressed to the site heads.
  </li>
  <li>
   Achieve AIB Target
  </li>
  <li>
   Sustain FSSC audit and QAS without major NC
  </li>
  <li>
   Sustain NFSA whitelist. complete 100% of action plan
  </li>
  <li>
   Contribute to distributors and trade audits to conduct audits as per shared plan
  </li>
  <li>
   Prepare for the external FSSC22000 audit and develop an action plan for the findings.
  </li>
  <li>
   Issuing the needed PRs and POs.
  </li>
  <li>
   Contribute to pick up a pest controller for the site, review the IPM program suggested by the contractor, follow up the execution, and develop analysis system for trends and raw data
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in science, Agriculture, Food Technology, or any relevant field.
  </li>
  <li>
   2-3 years of Quality &amp; Food safety experience in FMCGs.
  </li>
  <li>
   Very good English language is required.
  </li>
 </ul>
</div>


SC QC Associate - Food Safety - October Plant

TaskUs

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   About TaskUs:
  </strong>
 </strong>
 TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
 <br/>
 <br/>
 The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
 <br/>
 <br/>
 It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
 <br/>
 <br/>
 <strong>
  <strong>
   What We Offer:
  </strong>
 </strong>
 At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
 <br/>
 <br/>
 It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs
 <br/>
 <br/>
 understand that achieving growth for our partners requires a culture of constant motion; exploring
 <br/>
 <br/>
 new technologies, being ready to handle any challenge in a moment's notice, mastering consistency
 <br/>
 <br/>
 in an ever-changing world - that's what it takes to get there. If that's something you want to be a
 <br/>
 <br/>
 part of, apply today for the Quality Analyst role to support Us in Egypt!
 <br/>
 <br/>
 <strong>
  What does a Quality Analyst really do?
  <br/>
  <br/>
 </strong>
 The Quality Analyst is responsible for completing audits or evaluations, which may include but not
 <br/>
 <br/>
 be limited to, Quality Audits, scrubbing performed CSAT/NPS, Resolution rate, AHT, Cycle Time,
 <br/>
 <br/>
 Policy Adherence, Ticket Closures, etc. Quality Analyst will ensure that they perform the evaluations
 <br/>
 <br/>
 as per the targets defined for them on a monthly or weekly basis.
 <br/>
 <br/>
 <strong>
  Roles And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Audit calls/interactions/transactions for aligned Teammates
  </li>
  <li>
   Coach Teammates for performance improvement (campaign specific)
  </li>
  <li>
   Report performance for aligned span on a daily/weekly/monthly basis
  </li>
  <li>
   Provide inputs, basis audits, for briefings and training need identification
  </li>
  <li>
   Partner with TLs in leading Team Meetings for metric improvement
  </li>
  <li>
   Participate in strategic projects for the campaign/LoB
  </li>
  <li>
   Identify and escalate any potential quality issues per defined process
  </li>
  <li>
   Isolate and report defects; verify defect fixes
  </li>
  <li>
   Suggest process/system improvements based on common customer concerns
  </li>
  <li>
   Accomplish other responsibilities assigned by management
  </li>
  <li>
   Drive quality initiatives, contests and campaigns for the assigned span
  </li>
  <li>
   Be updated on knowledge and serve as SME for the campaign/LoB
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Technical Skills &amp; Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Graduation (Preferred)
  </li>
  <li>
   Minimum of 1-year experience as Quality Analyst (preferred)
  </li>
  <li>
   Basic excel/google sheets skills
  </li>
  <li>
   Problem-solving skills
  </li>
  <li>
   Preferably familiar with application of basic quality tools such as cause and effect, histogram,
   <br/>
   <br/>
  </li>
 </ul>
 correlation etc.
 <br/>
 <br/>
 <ul>
  <li>
   Fluency in English
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Soft Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong customer centricity
  </li>
  <li>
   Ability to provide constructive feedback in an assertive manner
  </li>
  <li>
   Good written and verbal communication skills
  </li>
  <li>
   Logical thinking
  </li>
  <li>
   Ability to manage conflicts
  </li>
  <li>
   Attention to detail
  </li>
  <li>
   Ability to work with minimal supervision and demonstrate initiative and good judgment
  </li>
  <li>
   Versatility and ability to work on multiple projects
  </li>
  <li>
   Ability to establish and maintain effective working relations with a wide variety of individuals
  </li>
  <li>
   Ability to work with a diverse team
  </li>
  <li>
   Continuous improvement mindset
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Personality Traits Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Clear thought process
  </li>
  <li>
   Ability to clearly articulate
  </li>
  <li>
   Highly conscientious and diligent
  </li>
  <li>
   Assertiveness
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   How We Partner To Protect You:
  </strong>
 </strong>
 TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
 <br/>
 <br/>
 <strong>
  <strong>
   DEI:
  </strong>
 </strong>
 In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
 <br/>
 <br/>
 We invite you to explore all TaskUs career opportunities and apply through the provided URL
 <strong>
  https://www.taskus.com/careers/ .
  <br/>
  <br/>
 </strong>
 TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
 <br/>
 <br/>
 Req Id: R_2503_4477
 <br/>
 <br/>
 Posted At: Thu Mar 27 2025 00:00:00 GMT+0000 (Coordinated Universal Time)
</div>


Quality Analyst

<div><div><div><p><b>Information Technology
</b></p></div><div><div><div><b>Location</b></div><div>
Giza, Egypt</div></div></div><div></div><div><p><br>
Job Title:</p>
Global IT Service Delivery Manager<p>
Job Description</p>
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>
The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>
In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today&rsquo;s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<br>
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as &quot;World's Best Workplaces,&quot; &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<br>
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<br>
Join us and be part of this journey towards greater opportunities and brighter futures.<div>
An IT Service Delivery Manager&rsquo;s primary focus is on building strong and mutually beneficial relationships with their assigned clients, as well as those within the Concentrix Organization. They serve as the client's primary conduit into the Concentrix IT organization, whether that be for new business, change, growth, projects or incidents. They ensure the client&rsquo;s IT needs and goals are aligned with the Concentrix business.</div><p><b>
Responsibilities</b></p><ul><li>
Serve as the primary Concentrix IT contact for the client, ensuring satisfaction and acting as their advocate within the organization.</li></ul><ul><li>
Deliver exceptional customer service and maintain strong, proactive communication between the client and internal teams.</li><li>
Build and nurture relationships with clients to support retention and identify new business opportunities.</li><li>
Collaborate across internal teams (e.g., PE, DPE, IT, Security, PMO) to ensure seamless IT service delivery.</li><li>
Manage all client IT communications, including conflict resolution, outage updates, and compliance with deliverables and budgets.</li><li>
Lead incident and outage management for Severity 1 &amp; 2 issues, including 24/7 on-call support and escalation coordination.</li><li>
Ensure timely delivery of Root Cause Analyses (RCAs) within 48&ndash;72 hours and drive continuous improvement based on incident trends.</li><li>
Oversee the execution of IT initiatives, ensuring alignment with timelines, budgets, and quality standards.</li><li>
Track and report on outages, projects, changes, and growth across the client account.</li><li>
Lead and document client meetings (daily, weekly, monthly), ensuring follow-up on action items.</li><li>
Drive change management efforts focused on client and Concentrix requirements, with an emphasis on cost efficiency.</li><li>
Ensure compliance with contractual obligations, including security, audits, BCDR, and reporting standards.</li><li>
Identify and implement IT cost optimization opportunities without compromising service quality.</li><li>
Support transitions and ramp-ups in collaboration with the transition manager.</li><li>
Contribute to strategic planning by identifying solution opportunities and helping define requirements based on account complexity and long-term goals</li></ul><p><b>
You&rsquo;ll Need To Have:</b></p><ul><li>
Minimum 5 years of proven experience in IT service delivery or related roles.</li><li>
Previous call/contact center experience is a must, with a strong understanding of service delivery in that environment.</li><li>
Excellent communication skills in English and native language, with strengths in listening, negotiation, and presentation.</li><li>
Demonstrated ability to manage multiple projects, resolve conflicts, and influence stakeholders across all levels.</li><li>
Proven track record in delivering client-focused solutions and optimizing IT costs without compromising quality.</li><li>
High level of professionalism, attention to detail, and commitment to continuous improvement and customer satisfaction.</li></ul><p>
Location:</p>
EGY Cairo Egypt-Smart Village Building B2110<p>
Language Requirements:</p>
English (Required)<p>
Time Type:</p>
Full time<p><b>
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the </b><b>Job Applicant Privacy Notice for California Residents</b></p></div></div></div><div></div>

Global IT Service Delivery Manager

HSE Contractors Inc

<p>Quality Assurance Officer &amp; Quality Control Analyst:(Pharmacy Degree)</p><p>Multinational company seeks a quality Assurance Officer/ Quality Control Analyst for a 6-month contract in 6th of October City.</p><p>Responsibilities: Oversee sampling, audits, GMP/ISO/EDA compliance, investigate quality issues, and validate methods.</p><p>Requirements: Pharmacy degree, 3+ years in QA or pharmaceutical manufacturing, GMP &amp; gas chromatography knowledge, strong English.</p><p>Living in 6th of October City is preferred.</p><p>Apply now: Rec.uni2@uni-serve.me</p><p>Job Type: Temporary<br/>Contract length: 6 months</p><p>Pay: E&pound;13,000.00 - E&pound;20,000.00 per month</p>

Quality Assurance Officer: (Chemist-Pharmacist)

Explore 167+ Fs business analyst tech lead in Giza Egypt this November. Find roles across top companies and apply now to boost your career.

167 fs business analyst tech lead jobs IN Giza Egypt

FS Business Analyst, tech lead

Analyst, Business Operations

SC QC Associate - Food Safety - October Plant

SC QC Associate - Food Safety - October Plant

Quality Analyst

Global IT Service Delivery Manager

Quality Assurance Officer: (Chemist-Pharmacist)