gaming manager

Lucky Tavern

About UsWoodys Entertainment is a Nevada-based gaming and hospitality company operating multiple tavern locations in Reno, Sparks and Carson City. We are committed to providing a safe, welcoming environment for our guests while maintaining the highest standards of compliance, integrity, and guest service. Our success is built on strong leadership, accountability, and a hands-on management approach that supports both our employees and our communities.Position SummaryThe Area Manager is responsible for overseeing the daily operations of multiple tavern locations. This position provides leadership and direction to Property Managers and all Tavern Attendants, ensures consistent guest service standards, maintains strict regulatory compliance, and supports safe, efficient, and profitable operations across all assigned properties.Essential Duties and Responsibilities&middot; Manage, motivate, develop, and direct Property Managers across multiple locations&middot; Provide leadership, guidance, and operational support to management and staff&middot; Oversee guest service standards and ensure a consistent guest experience&middot; Prepare agendas and conduct, attend, and participate in regularly scheduled meetings&middot; Establish, implement, and enforce company policies, goals, and procedures&middot; Resolve guest, employee, and operational issues in a timely and professional manner&middot; Ensure compliance with all regulatory and licensing requirements, including Nevada Gaming and Alcohol Beverage Control laws&middot; Monitor and enforce underage gambling, alcohol, and tobacco regulations&middot; Promote and maintain the safety and security of guests and employees&middot; Work closely with other departments to support company objectives&middot; Evaluate performance of managers and staff; implement improvements or corrective action when necessary&middot; Maintain constant awareness of situations that could negatively impact operations; resolve, document, and report issues appropriately&middot; Maintain strict confidentiality regarding employee information, guest records, gaming records, operational data, and training materials&middot; Ensure compliance with EEOC, labor laws, company policies, and gaming regulations&middot; Complete special projects and additional duties as assigned by the General ManagerQualifications&middot; Proven leadership experience managing multiple locations or properties&middot; Excellent communication, organizational, and problem-solving skills&middot; Ability to lead, coach, and hold management teams accountable&middot; Experience conducting investigations and handling sensitive matters professionally&middot; Ability to multitask and prioritize in a fast-paced environmentAdditional Requirements&middot; Must be at least 21 years of age&middot; Ability to obtain and maintain a Nevada Gaming Card&middot; Ability to travel between locations as required&middot; Flexible schedule, including nights, weekends, and holidaysWhy Join Woodys Entertainment&middot; Leadership role with direct impact on operations and performance&middot; Opportunity to grow with an established and expanding company&middot; Collaborative management environment&middot; Competitive compensation based on experiencePay: $45,000.00 - $75,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Tavern Area Manager

Momentum

<div>
 Momentum Corporate Services is a leading entertainment group based in Abu Dhabi, United Arab Emirates. Our portfolio includes mobile game development and publishing, virtual reality experiences, iGaming, esports management, and content platform services. We are dedicated to creating immersive and personalized entertainment experiences that push the boundaries of innovation in the industry.
 
 
 For more information about Momentum Group, please visit our website at www.mgh.ae.
 
 
 
 Job Summary
 
 
 
 The Head of Responsible Gaming will lead the development and implementation of the strategic direction of Momentum Group&rsquo;s (Momentum&rdquo;) Responsible Gaming function. The Head of Responsible Gaming will assist in developing a strong responsible gaming culture throughout Momentum through the management and oversight of the Responsible Gaming framework within the Commercial Gaming function. This role involves the oversight of the provision of advice, support, guidance, training, oversight and monitoring of all responsible gaming and player safety activities within Momentum&rsquo;s Commercial Gaming functions.
 
 
 
 Responsibilities
 
 
 
 The Head of Responsible Gaming will report to Momentum&rsquo;s Group Compliance Director. Responsibilities include:
 
 
 
 Responsible Gaming Management
 
 
 
 <ul>
 <li>
 Manage Momentum&rsquo;s player protection systems and frameworks by developing, overseeing and advising on policies and programmes in line with the highest player protection standards.
 </li>
 <li>
 Lead engagement with regulatory and industry bodies (including the WLA, GCGRA, and Responsible Gaming Alliance)
 </li>
 <li>
 Ensure the delivery of a unified responsible gaming standard across the group.
 </li>
 <li>
 Maintain an excellent understanding of the regulatory landscape and perform routine horizon scanning to identify potential regulatory or reputational risk areas.
 </li>
 <li>
 Lead the delivery and evolution of Momentum&rsquo;s RG roadmap and the operationalization of predictive risk scoring, player interventions, and outcome evaluation.
 </li>
 <li>
 Ensure responsible gaming training is continually reviewed, updated and is provided to employees within Momentum to ensure that they are aware of their roles and responsibilities in maintaining player safety.
 </li>
 <li>
 Maintain and drive, at all times, the highest ethical and professional standards, conduct, and principles.
 </li>
 <li>
 Lead or oversee internal and external RG audits and compliance readiness reviews.
 </li>
 <li>
 Support business units in day-to-day Responsible Gaming (RG) operations, including real-time case escalations, intervention reviews, player risk flagging, and account actions. Act as a primary escalation point for complex or high-risk RG cases.
 </li>
 <li>
 Collaborate with Marketing and Corporate Communications to develop and execute Responsible Gaming awareness campaigns, ensuring messaging is clear, consistent, and aligned with player protection goals.
 </li>
 <li>
 Responsible for the enforcement of self-exclusion protocols, deposit/time limit controls, and reactivation safeguards.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Strong knowledge of responsible gambling theories and practical application within the lottery or gaming sectors.
 </li>
 <li>
 Proficiency in technology based solutions, with excellent problem-solving and analytical skills.
 </li>
 <li>
 Strong leadership and team management abilities.
 </li>
 <li>
 Excellent communication skills, both written and spoken, and highly proficient in English.
 </li>
 <li>
 Minimum of 5 years of experience in responsible gambling, player safety or a related player protection role within the lottery or gaming sectors.
 </li>
 <li>
 Ideally a degree in Business, Risk Management, Law or other relevant field.
 
 
 </li>
 </ul>
 At Momentum, we&rsquo;re proud to be a fair, transparent, and inclusive employer. We value diversity, collaboration, and innovation, and we&rsquo;re committed to creating an environment where every team member can thrive. If you&rsquo;re ready to grow your career and help us build Momentum, we&rsquo;d love to hear from you.
</div>

Head of Responsible Gaming

Webbuggs

We are looking for a proactive and detail-oriented Online Reputation Management (ORM) Executive &ndash; Gaming to safeguard and enhance our brand&rsquo;s reputation across all online platforms. The role involves monitoring, managing, and responding to user feedback, reviews, and community interactions to ensure a positive and consistent brand image across the gaming ecosystem.Key Responsibilities<ul><li>Monitor and manage the brand&rsquo;s online reputation across platforms including Google, Official Website, Steam, Meta (Facebook/Instagram), Discord, LinkedIn, forums, and other gaming communities.</li><li>Track, analyze, and respond to reviews, ratings, comments, and messages in a timely and professional manner.</li><li>Handle negative feedback, complaints, and reputation risks with empathy, strategy, and brand-aligned communication.</li><li>Engage with gaming communities on platforms like Steam and Discord to foster trust and positive sentiment.</li><li>Coordinate with internal teams (Customer Support, Marketing, Product, PR) to resolve issues and improve user experience.</li><li>Develop ORM strategies to improve ratings, reviews, and overall brand perception.</li><li>Identify potential reputation threats and escalate critical issues promptly.</li><li>Maintain brand voice and tone consistency across all platforms.</li><li>Prepare regular reports on sentiment analysis, feedback trends, and platform performance.</li><li>Support marketing and PR campaigns by managing audience engagement and feedback.</li></ul>Requirements &amp; Qualifications<ul><li>Proven experience in Online Reputation Management, Community Management, Social Media, or Digital Marketing (gaming industry experience is a strong plus).</li><li>Strong understanding of gaming platforms, online communities, and player behavior.</li><li>Excellent written communication skills with the ability to handle sensitive conversations diplomatically.</li><li>Familiarity with review platforms, social listening tools, and ORM practices.</li><li>Ability to multitask and manage high volumes of interactions efficiently.</li><li>Crisis management and problem-solving mindset.</li><li>Passion for gaming and online communities is highly desirable.</li></ul>*Preferred Skills<ul><li>Experience handling Steam reviews and Discord community moderation.</li><li>Knowledge of SEO, review management tools, or sentiment analysis platforms.</li><li>Understanding of PR, customer experience, or brand management strategies.</li></ul>What We Offer<ul><li>Opportunity to work in a fast-growing gaming environment.</li><li>Collaborative and creative work culture.</li><li>Career growth opportunities within digital marketing, community, and brand management.</li><li>Competitive compensation based on experience</li></ul>Job Type: ContractWork Location: Hybrid remote in Lahore

Online Reputation Management (Gaming)

Genting Casinos UK Ltd. Careers

JOB DESCRIPTIONAre you an experienced casino manager looking to join a refreshing business? Are you ready to put your skills into practice to tackle a new opportunity?If you have previous experience working in a gaming management position, we have an exciting vacancy for a casino manager to join our team. You will be responsible for the casinoâ€ s day-to-day running, providing a great experience for our customers and ensuring the club follows the correct rules and procedures. You will be responsible for managing the colleagues who work within the casino and supporting them with their roles.Key skills and responsibilities include:<ul><li>Proven experience in managing a team in a casino environment.</li><li>Proven ability to manage gaming activities to maximise cash drop and profits.</li><li>Excellent problem-solving skills.</li><li>Proficient in making choices.</li><li>A good communicator.</li><li>Flexible with a positive attitude towards change.</li><li>Personal Management Licence (PML) required.</li><li>Being flexible and able to work a variety of shifts including night shifts and weekends.</li></ul>In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits ï " read more details below. WHAT WE OFFERAs well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:Company funded benefits<ul><li>Private GP helpline.</li><li>Discount portal for popular retailers, restaurants, leisure and more.</li><li>Pension scheme.</li><li>Life assurance.</li><li>Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.</li><li>20% discounted gym membership.</li><li>Mental health support.</li><li>Family-friendly and wellbeing policies.</li></ul>Flexible benefits " designed for employees to choose the best package for their personal needs.<ul><li>Health Cash Plan (level 1 is company funded).</li><li>Critical illness cover.</li><li>Dental insurance.</li><li>Travel insurance.</li><li>Health Screening.</li></ul>Rewards, recognition, development, and events<ul><li>Career development opportunities.</li><li>Genting Academy " online learning portal.</li><li>Long service awards.</li><li>Staff social fund.</li><li>Annual company Christmas present.</li><li>A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.</li><li>Tips</li></ul> Subject to eligibility. OUR BUSINESSGenting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.

Experienced Casino Manager

JOB DESCRIPTION£36,842.40 - £45,000 depending on experience Are you an experienced casino manager looking to join a refreshing business? Are you ready to put your skills into practice to tackle a new opportunity?If you have previous experience working in a gaming management position, we have an exciting vacancy for a casino manager to join our team. You will be responsible for the casinoâ€ s day-to-day running, providing a great experience for our customers and ensuring the club follows the correct rules and procedures. You will be responsible for managing the colleagues who work within the casino and supporting them with their roles.Key skills and responsibilities include:<ul><li>Proven experience in managing a team in a casino environment.</li><li>Proven ability to manage gaming activities to maximise cash drop and profits.</li><li>Excellent problem-solving skills.</li><li>Proficient in making choices.</li><li>A good communicator.</li><li>Flexible with a positive attitude towards change.</li><li>Personal Management Licence (PML) required.</li><li>Being flexible and able to work a variety of shifts including night shifts and weekends.</li></ul>In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits ï " read more details below. WHAT WE OFFERAs well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:Company funded benefits<ul><li>Private GP helpline.</li><li>Discount portal for popular retailers, restaurants, leisure and more.</li><li>Pension scheme.</li><li>Life assurance.</li><li>Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.</li><li>20% discounted gym membership.</li><li>Mental health support.</li><li>Family-friendly and wellbeing policies.</li></ul>Flexible benefits " designed for employees to choose the best package for their personal needs.<ul><li>Health Cash Plan (level 1 is company funded).</li><li>Critical illness cover.</li><li>Dental insurance.</li><li>Travel insurance.</li><li>Health Screening.</li></ul>Rewards, recognition, development, and events<ul><li>Career development opportunities.</li><li>Genting Academy " online learning portal.</li><li>Long service awards.</li><li>Staff social fund.</li><li>Annual company Christmas present.</li><li>A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.</li><li>Tips</li></ul> Subject to eligibility. OUR BUSINESSGenting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.

Casino Manager

Arrise

<div><div>Role Description:</div><div>
</div><div>
We are seeking a dedicated Gaming Equipment Administration Team Leader to manage and oversee gaming equipment operations, ensuring compliance with company standards. Responsibilities include inventory management, equipment analysis, process standardization, and team supervision. You will train and coach team members, create workflows, and collaborate with multiple departments to enhance operational efficiency. This role requires strong organizational skills, technical expertise, and the ability to work in a fast-paced, dynamic environment.</div><div>
</div><div>
Responsibilities:</div><ul><li>
Inventory Management and Control: Maintain records and oversee the quality and quantity of all gaming equipment, such as roulette wheels, dice, cards, and auxiliary equipment. Ensure studios are equipped with necessary and functional gaming tools.</li><li>
Equipment Analysis and Testing: Regularly inspect roulette balls, playing cards, and other gaming equipment to ensure compliance with company standards. Monitor and address deviations or defects.</li><li>
Procurement and Order Management: Place orders for new equipment or spare parts (e.g., felts, rims, dice) as needed for operations. Coordinate with suppliers to ensure timely delivery.</li><li>
Administrative Oversight: Perform related administrative tasks, such as documenting inventory changes, tracking testing equipment, and managing photo session tools. Create and maintain accurate reports and logs.</li><li>
Staff Supervision and Development: Delegate tasks, organize workflows, and evaluate team performance. Motivate and coach new employees, providing training as needed to ensure high team efficiency.</li><li>
Process Standardization: Develop and implement workflows, procedures, and key performance indicators (KPIs) to enhance team productivity. Contribute to process standardization in line with ISO requirements.</li><li>
Problem Resolution: Take a proactive approach in identifying and resolving issues or anticipating potential challenges in gaming equipment management.</li><li>
Collaboration: Work closely with departments such as Training, Risk/Surveillance, and HR to ensure alignment with company objectives.</li><li>
Reporting and Communication: Prepare detailed daily, quarterly, and yearly reports on KPIs, budget reviews, and team activities for senior management.</li><li>
Compliance and Safety: Ensure compliance with company policies, industry standards, and legislative requirements. Maintain the confidentiality of company information and prioritize workplace health and safety.</li></ul><div>
Candidate Requirements:</div><ul><li>
Educational Background: University degree in a relevant field.</li><li>
Work Experience: Minimum 2 years in a similar role, preferably in gaming or equipment management.</li><li>
Technical Proficiency: Strong PC skills and familiarity with inventory management tools.</li><li>
Organizational Skills: Exceptional ability to manage workflows, inventory, and team tasks effectively.</li><li>
Communication Skills: Excellent verbal and written communication skills in English.</li><li>
Flexibility: Availability to work in shifts (8 hours/day, 5 days a week, across 3 shifts).</li><li>
Attention to Detail: High level of accuracy and precision in all tasks.</li></ul><div>
Nice to Have:</div><ul><li>
Process Improvement Expertise: Experience with ISO process standardization.</li><li>
Technical Knowledge: Familiarity with gaming equipment testing and calibration.</li><li>
Additional Skills: Fluency in additional languages for improved collaboration across regions.</li></ul><div>
Benefits:</div><ul><li>
Competitive salary.</li><li>
Private health insurance from day one.</li><li>
International work environment.</li><li>
Opportunities for advancement to higher positions</li></ul><div>
</div><div>
Ready to Elevate Your Career? Join ARRISE Today!</div><div>
</div><div><div>
ARRISE sets the benchmark for service delivery and excellence in the iGaming industry.</div><div>
</div><div>
What makes ARRISE different?</div><ul><li>
We&rsquo;re more than a company&mdash;we&rsquo;re a community of over 7,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond.</li><li>
We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.</li><li>
We don&rsquo;t just build products&mdash;we build opportunities, invest in our people, and foster growth at every level.</li></ul></div></div>

Gaming Equipment Administration Team Leader

Arrow International, Inc.

<div>Description:

Company Overview:
Join one of the fastest-growing gaming companies in the industry, dedicated to delivering exceptional gaming experiences and driving innovation. We are looking for a dynamic and analytical Product Performance Manager to join our team.
Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers. 
Position Overview:
The Communication Leader will serve as the primary storyteller for our mission, driving public relations and publicity efforts. This role requires a great listener with exceptional writing skills to effectively communicate the needs of the community and the positive impact of our work through the charities we serve. The ideal candidate will actively engage in the field, capturing and sharing the stories of the individuals and organizations benefitting from our charitable initiatives. Additionally, this position will manage a gaming trade communication plan to keep the industry informed about company milestones, game releases, and other significant events.
Requirements:

If you are a passionate communicator with a knack for storytelling and a desire to advocate for community needs through charitable initiatives, we invite you to apply for the Communication Leader position.
Job Title: Marketing Communication Leader
Location: Cleveland Ohio 
Key Responsibilities:<ul><li>Develop and implement a comprehensive communication strategy that aligns with the organization&rsquo;s mission and goals.</li><li>Craft compelling narratives that highlight the stories of the charities we support and the communities they serve, showcasing the impact of our work.</li><li>Engage with stakeholders in the field to gather and share stories that resonate with our audience and enhance our public image.</li><li>Manage public relations and publicity efforts, including press releases, media outreach, and relationship building with journalists and industry influencers.</li><li>Create and maintain a gaming trade communication plan to disseminate information about company milestones, new game releases, and newsworthy events to the gaming industry.</li><li>Collaborate with internal teams to ensure consistent messaging across all communication channels.</li><li>Monitor industry trends and news to keep the organization informed and relevant in the gaming community.</li></ul>
Qualifications:<ul><li>Bachelor&rsquo;s degree in Communications, Public Relations, Journalism, or a related field.</li><li>Proven experience in public relations, storytelling, and communication strategy development.</li><li>Exceptional writing and editing skills, with the ability to convey complex ideas clearly and engagingly.</li><li>Strong listening skills and the ability to empathize with diverse audiences.</li><li>Experience in the gaming industry or familiarity with charitable gaming is a plus.</li><li>Creative thinker with the capability to generate innovative ideas for communication and engagement.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li></ul>
#INDS&amp;S</div>

Marketing Communication Leader

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