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associate - vendor operations Jobs in Kuwait

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employee relations officer Jobs in Kuwait

employee relations officer

government relations associate

Azadea

<div><div>Government Relations Associate(Job Number: GOV000059)</div><div>
Description</div><div><div>
<div>
<div><div><div><div><p><b>ABOUT THE COMPANY</b></p></div></div><br>
</div>
<div><div><div><p>AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.</p></div></div></div><br>
</div><br>
<div><div><div><div><p><b>JOB PURPOSE</b></p></div></div><br>
</div>
<div><div><div><p>The Government Relations Associate coordinates and manages all government-related activities, including visa processing, trade license issues, legal permits, sponsorship relations, and interactions with ministries (Labor, Immigration, Health, etc.), ensuring efficient administration processes.</p></div></div></div><br>
</div><br>
<div><div><div><div><p><b>RESPONSIBILITIES</b></p></div><br>
</div>
</div><div><div><div><ul><li>Coordinate with the relevant hierarchy to manage the visa process for future joiners.</li>
<li>Process, validate, and submit the quarterly and yearly NSSF (National Social Security Fund) and MOF (Ministry of Finance) declarations.</li>
<li>Process employees&rsquo; National Social Security procedures, schedule monthly payments of family allowances, and ensure timely compliance with governmental department deadlines.</li>
<li>Manage the initiation and renewal of all employees' governmental documentation to ensure accurate filing in compliance with local regulatory requirements.</li>
<li>Assist new joiners in completing government-related forms.</li>
<li>Handle requests for visas, passports, work permits, residence permits, and social security, ensuring proper registration, documentation, approval, and prompt processing through appropriate authorities.</li>
</ul></div></div></div></div><br>
</div></div></div><div>Qualifications</div><div><div>
<div>
<div><div><div><div><p><b>LANGUAGE &amp; TECHNICAL SKILLS</b></p></div></div><br>
</div>
<div> <div><div><p><b>Language Proficiency</b></p>
<ul>
<li>Fluency in English and Arabic.</li>
</ul>
</div><div><p><b>Technical Skills</b></p>
<ul>
<li>Proficiency in MS Office.</li>
</ul>
</div> <div><p><b>Specific Skills</b></p>
<ul>
<li>Relevant knowledge of labor law and visa processes.</li></ul></div><br>
</div>
</div></div><br>
<div><div><div><div><p><b>EDUCATION</b></p></div></div><br>
</div>
<div><div><div><p>High school degree.</p></div></div></div><br>
</div><br>
<div><div><div><div><p><b>EXPERIENCE</b></p></div></div><br>
</div>
<div><div><div><p>Zero to two years of experience in Administration, or a similar role.</p>
</div>
</div></div></div><br>
</div></div><div><div><div><div><div><div><p><b>BEHAVIORAL COMPETENCIES</b></p></div></div><br>
</div>
<div><div><div><p><b>Business Insight</b></p>
</div>
<div><p>Applies knowledge of business and the marketplace to advance the organization's goals. For example, shows considerable business insight, beyond the fundamentals. Asks probing questions and draws on a variety of sources to gain insight and to explore business drivers or industry trends.</p>
</div>
<div><p><b>Plans and Aligns</b></p>
</div>
<div><p>Plans and prioritizes work to meet commitments aligned with organizational goals. For example, outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.</p>
</div>
<div><p><b>Ensures Accountability</b></p>
</div>
<div><p>Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.</p>
</div>
<div><p><b>Collaborates</b></p>
</div>
<div><p>Builds partnerships and works collaboratively with others to meet shared objectives. For example, finds many ways to add value to the team; probes to draw out richer input from others; is a valued resource who goes out of the way to help others.</p>
</div>
<div><p><b>Self-Development</b></p>
</div>
<div><p>Actively seeks new ways to grow and be challenged using both formal and informal development channels. For example, demonstrates strong commitment to own development by continuously updating knowledge, skills, and abilities. Shows strong enthusiasm for seeking learning opportunities.</p></div><br>
</div>
</div></div><br>
<div><div><b>Azadea</b><b> Group is an Equal Employment Employer &ndash; </b><i>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.</i></div>
</div><br>
</div></div></div><div>Primary Location: Kuwait-Kuwait</div><div>
Schedule: Full-time</div><div>
Unposting Date: Ongoing</div></div>

Government Relations Associate

DAL Studio

<p><b>Job Description &ndash; Mandoob (Government Relations Officer / Public Relations Officer)</b></p><p><b>Position Title: Mandoob</b></p><p><b>Department: Administration / HR &amp; Legal Affairs</b></p><p><b>Reports To: Head of HR &amp; Administration / Management</b></p><p><b>Location: Kuwait</b></p><p><b>Role Purpose</b></p><p>The Mandoob (Government Relations Officer) is responsible for handling all government and legal formalities for employees and the company. The role ensures compliance with Kuwait Labor Law and Ministry requirements, facilitates smooth processing of visas, permits, licenses, and other official documents, and represents the company at various government authorities to safeguard business operations.</p><p><b>Key Responsibilities</b></p><ul><li>Manage all government-related processes, including visas, residencies, work permits, renewals, transfers, and cancellations.</li><li>Handle employee documentation: medicals, fingerprinting, civil IDs, driving licenses, health insurance, and other formalities.</li><li>Process company-related licenses, commercial registrations, and Municipality / Chamber of Commerce documentation.</li><li>Represent the company at Ministries (Interior, Labor, Health, Municipality, Commerce &amp; Industry, etc.), embassies, and other authorities.</li><li>Maintain up-to-date knowledge of Kuwait Labor Law, visa categories, and government procedures.</li><li>Prepare and submit timely applications, forms, and letters as required by government agencies.</li><li>Manage and track deadlines for renewals of residencies, licenses, permits, and contracts.</li><li>Liaise with HR, Finance, and Management to ensure alignment of staff mobilization and compliance requirements.</li><li>Maintain accurate records of government-related transactions and submit regular reports to management.</li><li>Provide assistance during inspections, audits, and legal matters affecting the company.</li><li>Support in translation of documents (Arabic&ndash;English) when required.</li></ul><p><b>Accountabilities</b></p><ul><li>Ensure all employees&rsquo; and the company&rsquo;s legal documents are valid, renewed, and compliant.</li><li>Minimizes penalties, fines, or delays due to missed renewals or incorrect submissions.</li><li>Ensure confidentiality, accuracy, and completeness of government-related paperwork.</li><li>Maintain strong professional relationships with government officers to expedite processes.</li><li>Provide timely updates and advice to management regarding changes in regulations.</li></ul><p><b>Competencies (Skills &amp; Attributes)</b></p><ul><li><b>Knowledge of Regulations:</b> Strong understanding of Kuwait Labor Law, visa processes, and government systems (Sahel, PACI, Shoun, etc.).</li><li><b>Communication Skills:</b> Fluent in Arabic &amp; English (reading, writing, speaking).</li><li><b>Networking Ability:</b> Established contacts with government offices and authorities.</li><li><b>Attention to Detail:</b> Accuracy in documentation and data entry.</li><li><b>Time Management:</b> Ability to prioritize tasks and meet strict deadlines.</li><li><b>Problem Solving:</b> Resourceful in resolving procedural issues and unexpected requirements.</li><li><b>Confidentiality:</b> Ability to handle sensitive information with integrity.</li><li><b>Driving Skills:</b> Valid Kuwaiti driving license (mandatory).</li></ul><p><b>Key Performance Indicators (KPIs)</b></p><ul><li><b>Timeliness of Renewals &amp; Submissions:</b> 100% compliance with deadlines (visas, residencies, licenses).</li><li><b>Accuracy of Documentation:</b> Less than 1% rejection/error rate in applications submitted.</li><li><b>Government Relations Efficiency:</b> Number of processes completed within the required timeframe (measured monthly/quarterly).</li><li><b>Compliance:</b> Zero penalties/fines imposed due to delays or errors.</li><li><b>Employee Satisfaction:</b> Positive feedback from staff on efficiency of documentation/visa processing.</li><li><b>Reporting &amp; Tracking:</b> Timely submission of weekly/monthly status reports to HR &amp; Management.</li><li><b>Cost Control:</b> Effective management of government-related expenses and avoidance of unnecessary charges.</li></ul><p>Job Type: Full-time</p><p>Pay: KD250.000 - KD350.000 per month</p>

Mandoob (Government or Public Relations Officer)

Jameson Legal

<div>
 <p>
  Corporate Lawyer, Senior Associate, 5PQE+
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our client is a commercial law firm based in Kuwait, now recognised as one of the country&rsquo;s leading legal practices. The firm&rsquo;s corporate department is exceptionally busy currently and they are now seeking a Corporate Senior Associate to work directly with the Managing Partner whilst supporting junior lawyers within the department.
 </p>
 <p>
  <br/>
 </p>
 <p>
  While the firm is especially renowned for its expertise in the oil and gas sector, it also serves a broad spectrum of clients across various industries &ndash; including major banks, global tech companies, government and semi-government entities, as well as both local and multinational corporations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Corporate department is highly regarded for handling top-tier work, much of which is referred by Magic Circle and other prominent international law firms.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Fluency in business Arabic would be desirable though it is not essential.
 </p>
 <p>
  <br/>
 </p>
 <p>
  In return, the successful candidate will receive an attractive, tax-free compensation package, enjoy a balanced workload, a supportive and collegial work environment, and benefit from a high standard of living with excellent regional travel connections.
 </p>
</div>


Senior Associate

Akima

<div>
 Five Rivers Services is looking for an ADPE Technician to work in Kuwait. Our ADPE Technician provides professional laptop and desktop support as well as customer service to military and civilian customers. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. Installs, troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office 2007. Troubleshoots and resolves network connectivity issues at the desktop level. Joins personal computers (PCs) to local domains as required. Configures local PC connections to network printers. Performs custom transmission control protocol internet protocol (TCP/IP) configurations of desktops as required. Troubleshoots Microsoft Exchange Server connectivity issues. Installs and troubleshoots other software and peripheral devices as required by the customer. Performs other Service Desk functions as required.
 <br/>
 <br/>
 To join our team of outstanding professionals, apply today!
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access.
  </li>
  <li>
   Installs and configures network printers.
  </li>
  <li>
   Responsible for both classified and unclassified computer system stability through the use of DoD-approved, Government-furnished operating systems and software.
  </li>
  <li>
   Joins client computers to Microsoft Active Directory domains.
  </li>
  <li>
   Configures Microsoft Outlook and manages personal folders in all versions of Outlook.
  </li>
  <li>
   Installs, configures, and maintains security software on military computer systems.
  </li>
  <li>
   Repairs and maintains desktop and laptop hardware.
  </li>
  <li>
   Performs other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be a US citizen with an active Secret, or higher level, security clearance.
  </li>
  <li>
   High school diploma or GED with at least two (2) years of experience relating to automation equipment repair.
  </li>
  <li>
   Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver&rsquo;s Permit (IDP), valid U.S. driver&rsquo;s license, and the ability to successfully pass a police clearance check and medical qualifications.
  </li>
  <li>
   Prerequisites for in-country applicants:
  </li>
  <ul>
   <li>
    valid U.S. passport.
   </li>
   <li>
    valid International Driver&rsquo;s Permit (IDP) or Kuwait-issued driver's license.
   </li>
   <li>
    valid U.S. driver&rsquo;s license.
   </li>
   <li>
    medical qualifications, self-identify current visa sponsor &amp; employer.
   </li>
   <li>
    a copy of your Civil ID and/or work visa.
   </li>
  </ul>
  <li>
   You must be able to meet all health requirements.
  </li>
  <li>
   Must be able to pass a details medical and dental exam.
  </li>
  <li>
   Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.
  </li>
  <li>
   Must have a working knowledge of Microsoft Office software.
  </li>
  <li>
   Demonstrated strong customer service skills are mandatory.
  </li>
  <li>
   Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:
  </li>
  <ul>
   <li>
    IAT Level I Baseline:
   </li>
   <li>
    Cisco: CCNA: Certified Network Associate - Security
   </li>
   <li>
    Cisco: CCNP: Certified Network Professional - Security
   </li>
   <li>
    CompTIA: A+ ce
   </li>
   <li>
    CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024)
   </li>
   <li>
    CompTIA: CySA+ ce: Cybersecurity Analyst
   </li>
   <li>
    CompTIA: Network+ ce
   </li>
   <li>
    CompTIA: Security+ ce
   </li>
   <li>
    CompTIA: SecurityX ce
   </li>
   <li>
    GIAC: GCED: Certified Enterprise Defender
   </li>
   <li>
    GIAC: GCIH: Certified Incident Handler: Certified Incident Handler
   </li>
   <li>
    GIAC: GICSP: Industrial Cyber Security Professional
   </li>
   <li>
    GIAC: GSEC: Security Essentials
   </li>
   <li>
    ISACA: CISA: Certified Information Systems Auditor
   </li>
   <li>
    ISC2: CISSP (or Associate): Certified Information Systems Security Professional
   </li>
   <li>
    ISC2: SSCP: Systems Security Certified Practitioner
   </li>
   <li>
    Computing Environment Certificates
   </li>
   <li>
    CompTIA: Server+
   </li>
   <li>
    Microsoft: 365 Certified: Modern Desktop Administrator Associate
   </li>
   <li>
    Microsoft: MCSA: Windows 10
   </li>
   <li>
    Microsoft: MCSA: Windows Server 2012
   </li>
   <li>
    Microsoft: MCSA: Windows Server 2016
   </li>
   <li>
    Microsoft: MCSE: Cloud Platform and Infrastructure
   </li>
   <li>
    Microsoft: MCSE: Enterprise Devices and Apps
   </li>
   <li>
    Microsoft: MCSE: Private Cloud 2012
   </li>
   <li>
    Microsoft: MCSE: Server Infrastructure 2012
   </li>
   <li>
    Microsoft: MCT: Certified IT Professional
   </li>
   <li>
    Microsoft: MCT: Certified Systems Administrator
   </li>
   <li>
    Microsoft: 365 Certified: Endpoint Administrator Associate
   </li>
   <li>
    Microsoft: 365 Certified: Enterprise Administrator Expert
   </li>
   <li>
    Microsoft: 365 Certified: Messaging Administrator Associate
   </li>
   <li>
    Microsoft: 365 Certified: Modern Desktop Administrator Associate
   </li>
   <li>
    Microsoft: 365 Certified: Security Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Azure Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Azure Database Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Azure Security Engineer Associate
   </li>
   <li>
    Microsoft: Certified: Azure Solutions Architect Expert
   </li>
   <li>
    Microsoft: Certified: Identity and Access Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Information Protection Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Security Operations Analyst Associate
   </li>
   <li>
    Microsoft: MCSA: SQL 2016 Database Admin
   </li>
   <li>
    Microsoft: MCSA: SQL 2016 Database BI Development
   </li>
   <li>
    Microsoft: MCSA: SQL 2016 Database Dev
   </li>
   <li>
    Microsoft: MCSE: Core Infrastructure
   </li>
   <li>
    Microsoft: MCSE: Database Management and Analytics
   </li>
   <li>
    Microsoft: MCSE: Productivity Solutions Expert
   </li>
   <li>
    Microsoft: MD-100: Windows Client
   </li>
   <li>
    Microsoft: MTA: Microsoft Technology Associate
   </li>
   <li>
    Microsoft: MTA: Windows Server Administration Fundamentals
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Job ID
  <br/>
  <br/>
 </strong>
 2025-18398
 <br/>
 <br/>
 <strong>
  Work Type
  <br/>
  <br/>
 </strong>
 On-Site
 <br/>
 <br/>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 <strong>
  Work Where it Matters
  <br/>
  <br/>
 </strong>
 Five Rivers Services (FRS), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
 <br/>
 <br/>
 At FRS, the work you do every day makes a difference in the lives of our 15,000 I&ntilde;upiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
 <br/>
 <br/>
 <strong>
  For our shareholders
 </strong>
 , FRS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
 <br/>
 <br/>
 <strong>
  For our government customers
 </strong>
 , FRS provides full-spectrum capabilities including enterprise IT support services, satellite and communications IT operations and maintenance support, classified and unclassified base operations and administrative services, and more.
 <br/>
 <br/>
 <strong>
  As an FRS employee
 </strong>
 , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
 <br/>
 <br/>
 Employment is conditional on a post-offer medical examination and CENTCOM determining that they are medically fit for duty for deployment (medical, dental, and psychological evaluation.
 <br/>
 <br/>
 <br/>
 <br/>
 Job ID:18398-en-us
</div>


ADPE Technician (Desktop Support) - Camp Arifjan, Kuwait (Active Secret Clearance Required)

<div>Company Overview:
<div></div><div><b>
Work Where it Matters</b></div><div></div><div><br>
Five Rivers Services (FRS), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.</div><div></div><div><br>
At FRS, the work you do every day makes a difference in the lives of our 15,000 I&ntilde;upiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.</div><div></div><div><b><br>
For our shareholders</b>, FRS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.</div><div></div><div><b><br>
For our government customers</b>, FRS provides full-spectrum capabilities including enterprise IT support services, satellite and communications IT operations and maintenance support, classified and unclassified base operations and administrative services, and more.</div><div></div><div><b><br>
As an FRS employee</b>, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.</div>
Description:
<p>
Five Rivers Services is looking for a Service Desk Administrator located at Camp Arifjan, Kuwait. To join our team of outstanding professionals, apply today!</p><p></p><p><br>
Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using Remedy and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.</p>
Responsibilities:
<ul><li>Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner.</li><li>
Assists the IMO with daily functions of computer, network and software management for the site and all users.</li><li><p>
Provides immediate response to all customers who come to the Service Desk Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues.</p></li><li><p>
Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.</p></li><li><p>
May be required to work for 12-hour shifts utilizing Remedy call management software and other tools, to log and manage trouble tickets.</p></li><li><p>
Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.</p></li><li><p>
Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007.</p></li><li><p>
Troubleshoots all other site authorized software with IMOs and users.</p></li><li><p>
Creates logon and email accounts using Microsoft Exchange Server and User Manager.</p></li><li><p>
Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.</p></li><li><p>
Works within a small continuous improvement focused team.</p></li><li><p>
Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</p></li><li><p>
Completes all tasks and assignments as requested by Supervisors and Management.</p></li><li><p>
Performs other duties and assignments as required.</p></li></ul>
Qualifications:
<ul><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance</li><li><p>
High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</p></li><li><p>
Prerequisite requirements for State-side applicants: valid U.S. passport, must be able to obtain and maintain an International Driver&rsquo;s Permit (IDP), valid U.S. driver&rsquo;s license, and the ability to successfully pass a police clearance check and medical qualifications.</p></li><li><p>
Prerequisites for in-country applicants: valid U.S. passport, valid International Driver&rsquo;s Permit (IDP) or Kuwait-issued driver's license, valid U.S. driver&rsquo;s license, medical qualifications, self-identify current visa sponsor &amp; employer, and a copy of your Civil ID and/or work visa.</p></li><li><p>
You must be able to meet all health requirements.</p></li><li><p>
Must be able to pass a detailed medical and dental exam.</p></li><li><p>
Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas</p></li><li><p>
Must have a working knowledge of Microsoft Office software.</p></li><li><p>
Demonstrated strong customer service skills are mandatory.</p></li><li>
Excellent interpersonal skills are required.</li><li><p>
Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:</p><ul><li>
IAT Level I Baseline:</li><li>
Cisco: CCNA: Certified Network Associate - Security</li><li>
Cisco: CCNP: Certified Network Professional - Security</li><li>
CompTIA: A+ ce</li><li>
CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024)</li><li>
CompTIA: CySA+ ce: Cybersecurity Analyst</li><li>
CompTIA: Network+ ce</li><li>
CompTIA: Security+ ce</li><li>
CompTIA: SecurityX ce</li><li>
GIAC: GCED: Certified Enterprise Defender</li><li>
GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li><li>
GIAC: GICSP: Industrial Cyber Security Professional</li><li>
GIAC: GSEC: Security Essentials</li><li>
ISACA: CISA: Certified Information Systems Auditor</li><li>
ISC2: CISSP (or Associate): Certified Information Systems Security Professional</li><li>
ISC2: SSCP: Systems Security Certified Practitioner</li><li>
Computing Environment Certificates</li><li>
CompTIA: Server+</li><li>
Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>
Microsoft: MCSA: Windows 10</li><li>
Microsoft: MCSA: Windows Server 2012</li><li>
Microsoft: MCSA: Windows Server 2016</li><li>
Microsoft: MCSE: Cloud Platform and Infrastructure</li><li>
Microsoft: MCSE: Enterprise Devices and Apps</li><li>
Microsoft: MCSE: Private Cloud 2012</li><li>
Microsoft: MCSE: Server Infrastructure 2012</li><li>
Microsoft: MCT: Certified IT Professional</li><li>
Microsoft: MCT: Certified Systems Administrator</li><li>
Microsoft: 365 Certified: Endpoint Administrator Associate</li><li>
Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>
Microsoft: 365 Certified: Messaging Administrator Associate</li><li>
Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>
Microsoft: 365 Certified: Security Administrator Associate</li><li>
Microsoft: Certified: Azure Administrator Associate</li><li>
Microsoft: Certified: Azure Database Administrator Associate</li><li>
Microsoft: Certified: Azure Security Engineer Associate</li><li>
Microsoft: Certified: Azure Solutions Architect Expert</li><li>
Microsoft: Certified: Identity and Access Administrator Associate</li><li>
Microsoft: Certified: Information Protection Administrator Associate</li><li>
Microsoft: Certified: Security Operations Analyst Associate</li><li>
Microsoft: MCSA: SQL 2016 Database Admin</li><li>
Microsoft: MCSA: SQL 2016 Database BI Development</li><li>
Microsoft: MCSA: SQL 2016 Database Dev</li><li>
Microsoft: MCSE: Core Infrastructure</li><li>
Microsoft: MCSE: Database Management and Analytics</li><li>
Microsoft: MCSE: Productivity Solutions Expert</li><li>
Microsoft: MD-100: Windows Client</li><li>
Microsoft: MTA: Microsoft Technology Associate</li><li>
Microsoft: MTA: Windows Server Administration Fundamentals</li></ul></li></ul>
Job ID: 2025-19602 Work Type: On-Site</div>

Service Desk Administrator (IT Help Desk) - Camp Arifjan (Active Secret Clearance Required)

<div>Company Overview:
<div></div><div><b>
Work Where it Matters</b></div><div></div><div><br>
Five Rivers Services (FRS), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.</div><div></div><div><br>
At FRS, the work you do every day makes a difference in the lives of our 15,000 I&ntilde;upiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.</div><div></div><div><b><br>
For our shareholders</b>, FRS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.</div><div></div><div><b><br>
For our government customers</b>, FRS provides full-spectrum capabilities including enterprise IT support services, satellite and communications IT operations and maintenance support, classified and unclassified base operations and administrative services, and more.</div><div></div><div><b><br>
As an FRS employee</b>, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.</div>
Description:
<p>
Five Rivers Services is looking for a Service Desk Administrator located at Camp Arifjan, Kuwait. To join our team of outstanding professionals, apply today!</p><p></p><p><br>
Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using Remedy and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.</p>
Responsibilities:
<ul><li>Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner.</li><li>
Assists the IMO with daily functions of computer, network and software management for the site and all users.</li><li><p>
Provides immediate response to all customers who come to the Service Desk Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues.</p></li><li><p>
Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.</p></li><li><p>
May be required to work for 12-hour shifts utilizing Remedy call management software and other tools, to log and manage trouble tickets.</p></li><li><p>
Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.</p></li><li><p>
Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007.</p></li><li><p>
Troubleshoots all other site authorized software with IMOs and users.</p></li><li><p>
Creates logon and email accounts using Microsoft Exchange Server and User Manager.</p></li><li><p>
Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.</p></li><li><p>
Works within a small continuous improvement focused team.</p></li><li><p>
Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</p></li><li><p>
Completes all tasks and assignments as requested by Supervisors and Management.</p></li><li><p>
Performs other duties and assignments as required.</p></li></ul>
Qualifications:
<ul><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance</li><li><p>
High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</p></li><li><p>
Prerequisite requirements for State-side applicants: valid U.S. passport, must be able to obtain and maintain an International Driver&rsquo;s Permit (IDP), valid U.S. driver&rsquo;s license, and the ability to successfully pass a police clearance check and medical qualifications.</p></li><li><p>
Prerequisites for in-country applicants: valid U.S. passport, valid International Driver&rsquo;s Permit (IDP) or Kuwait-issued driver's license, valid U.S. driver&rsquo;s license, medical qualifications, self-identify current visa sponsor &amp; employer, and a copy of your Civil ID and/or work visa.</p></li><li><p>
You must be able to meet all health requirements.</p></li><li><p>
Must be able to pass a detailed medical and dental exam.</p></li><li><p>
Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas</p></li><li><p>
Must have a working knowledge of Microsoft Office software.</p></li><li><p>
Demonstrated strong customer service skills are mandatory.</p></li><li>
Excellent interpersonal skills are required.</li><li><p>
Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:</p><ul><li>
IAT Level I Baseline:</li><li>
Cisco: CCNA: Certified Network Associate - Security</li><li>
Cisco: CCNP: Certified Network Professional - Security</li><li>
CompTIA: A+ ce</li><li>
CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024)</li><li>
CompTIA: CySA+ ce: Cybersecurity Analyst</li><li>
CompTIA: Network+ ce</li><li>
CompTIA: Security+ ce</li><li>
CompTIA: SecurityX ce</li><li>
GIAC: GCED: Certified Enterprise Defender</li><li>
GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li><li>
GIAC: GICSP: Industrial Cyber Security Professional</li><li>
GIAC: GSEC: Security Essentials</li><li>
ISACA: CISA: Certified Information Systems Auditor</li><li>
ISC2: CISSP (or Associate): Certified Information Systems Security Professional</li><li>
ISC2: SSCP: Systems Security Certified Practitioner</li><li>
Computing Environment Certificates</li><li>
CompTIA: Server+</li><li>
Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>
Microsoft: MCSA: Windows 10</li><li>
Microsoft: MCSA: Windows Server 2012</li><li>
Microsoft: MCSA: Windows Server 2016</li><li>
Microsoft: MCSE: Cloud Platform and Infrastructure</li><li>
Microsoft: MCSE: Enterprise Devices and Apps</li><li>
Microsoft: MCSE: Private Cloud 2012</li><li>
Microsoft: MCSE: Server Infrastructure 2012</li><li>
Microsoft: MCT: Certified IT Professional</li><li>
Microsoft: MCT: Certified Systems Administrator</li><li>
Microsoft: 365 Certified: Endpoint Administrator Associate</li><li>
Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>
Microsoft: 365 Certified: Messaging Administrator Associate</li><li>
Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>
Microsoft: 365 Certified: Security Administrator Associate</li><li>
Microsoft: Certified: Azure Administrator Associate</li><li>
Microsoft: Certified: Azure Database Administrator Associate</li><li>
Microsoft: Certified: Azure Security Engineer Associate</li><li>
Microsoft: Certified: Azure Solutions Architect Expert</li><li>
Microsoft: Certified: Identity and Access Administrator Associate</li><li>
Microsoft: Certified: Information Protection Administrator Associate</li><li>
Microsoft: Certified: Security Operations Analyst Associate</li><li>
Microsoft: MCSA: SQL 2016 Database Admin</li><li>
Microsoft: MCSA: SQL 2016 Database BI Development</li><li>
Microsoft: MCSA: SQL 2016 Database Dev</li><li>
Microsoft: MCSE: Core Infrastructure</li><li>
Microsoft: MCSE: Database Management and Analytics</li><li>
Microsoft: MCSE: Productivity Solutions Expert</li><li>
Microsoft: MD-100: Windows Client</li><li>
Microsoft: MTA: Microsoft Technology Associate</li><li>
Microsoft: MTA: Windows Server Administration Fundamentals</li></ul></li></ul>
Job ID: 2025-19463 Work Type: On-Site</div>

Service Desk Administrator (IT Help Desk) - Camp Arifjan (Secret Clearance Required)

<div>
 Five Rivers Services is looking for a Service Desk Administrator located at Camp Arifjan, Kuwait. To join our team of outstanding professionals, apply today!
 <br/>
 <br/>
 Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using Remedy and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner.
  </li>
  <li>
   Assists the IMO with daily functions of computer, network and software management for the site and all users.
  </li>
  <li>
   Provides immediate response to all customers who come to the Service Desk Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues.
  </li>
  <li>
   Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.
  </li>
  <li>
   May be required to work for 12-hour shifts utilizing Remedy call management software and other tools, to log and manage trouble tickets.
  </li>
  <li>
   Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.
  </li>
  <li>
   Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007.
  </li>
  <li>
   Troubleshoots all other site authorized software with IMOs and users.
  </li>
  <li>
   Creates logon and email accounts using Microsoft Exchange Server and User Manager.
  </li>
  <li>
   Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.
  </li>
  <li>
   Works within a small continuous improvement focused team.
  </li>
  <li>
   Tracks and documents work performed to allow accurate reporting of all Service Desk activities.
  </li>
  <li>
   Completes all tasks and assignments as requested by Supervisors and Management.
  </li>
  <li>
   Performs other duties and assignments as required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be a US citizen with an active Secret clearance, or higher level, security clearance
  </li>
  <li>
   High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.
  </li>
  <li>
   Prerequisite requirements for State-side applicants: valid U.S. passport, must be able to obtain and maintain an International Driver&rsquo;s Permit (IDP), valid U.S. driver&rsquo;s license, and the ability to successfully pass a police clearance check and medical qualifications.
  </li>
  <li>
   Prerequisites for in-country applicants: valid U.S. passport, valid International Driver&rsquo;s Permit (IDP) or Kuwait-issued driver's license, valid U.S. driver&rsquo;s license, medical qualifications, self-identify current visa sponsor &amp; employer, and a copy of your Civil ID and/or work visa.
  </li>
  <li>
   You must be able to meet all health requirements.
  </li>
  <li>
   Must be able to pass a detailed medical and dental exam.
  </li>
  <li>
   Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas
  </li>
  <li>
   Must have a working knowledge of Microsoft Office software.
  </li>
  <li>
   Demonstrated strong customer service skills are mandatory.
  </li>
  <li>
   Excellent interpersonal skills are required.
  </li>
  <li>
   Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:
  </li>
  <ul>
   <li>
    IAT Level I Baseline:
   </li>
   <li>
    Cisco: CCNA: Certified Network Associate - Security
   </li>
   <li>
    Cisco: CCNP: Certified Network Professional - Security
   </li>
   <li>
    CompTIA: A+ ce
   </li>
   <li>
    CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024)
   </li>
   <li>
    CompTIA: CySA+ ce: Cybersecurity Analyst
   </li>
   <li>
    CompTIA: Network+ ce
   </li>
   <li>
    CompTIA: Security+ ce
   </li>
   <li>
    CompTIA: SecurityX ce
   </li>
   <li>
    GIAC: GCED: Certified Enterprise Defender
   </li>
   <li>
    GIAC: GCIH: Certified Incident Handler: Certified Incident Handler
   </li>
   <li>
    GIAC: GICSP: Industrial Cyber Security Professional
   </li>
   <li>
    GIAC: GSEC: Security Essentials
   </li>
   <li>
    ISACA: CISA: Certified Information Systems Auditor
   </li>
   <li>
    ISC2: CISSP (or Associate): Certified Information Systems Security Professional
   </li>
   <li>
    ISC2: SSCP: Systems Security Certified Practitioner
   </li>
   <li>
    Computing Environment Certificates
   </li>
   <li>
    CompTIA: Server+
   </li>
   <li>
    Microsoft: 365 Certified: Modern Desktop Administrator Associate
   </li>
   <li>
    Microsoft: MCSA: Windows 10
   </li>
   <li>
    Microsoft: MCSA: Windows Server 2012
   </li>
   <li>
    Microsoft: MCSA: Windows Server 2016
   </li>
   <li>
    Microsoft: MCSE: Cloud Platform and Infrastructure
   </li>
   <li>
    Microsoft: MCSE: Enterprise Devices and Apps
   </li>
   <li>
    Microsoft: MCSE: Private Cloud 2012
   </li>
   <li>
    Microsoft: MCSE: Server Infrastructure 2012
   </li>
   <li>
    Microsoft: MCT: Certified IT Professional
   </li>
   <li>
    Microsoft: MCT: Certified Systems Administrator
   </li>
   <li>
    Microsoft: 365 Certified: Endpoint Administrator Associate
   </li>
   <li>
    Microsoft: 365 Certified: Enterprise Administrator Expert
   </li>
   <li>
    Microsoft: 365 Certified: Messaging Administrator Associate
   </li>
   <li>
    Microsoft: 365 Certified: Modern Desktop Administrator Associate
   </li>
   <li>
    Microsoft: 365 Certified: Security Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Azure Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Azure Database Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Azure Security Engineer Associate
   </li>
   <li>
    Microsoft: Certified: Azure Solutions Architect Expert
   </li>
   <li>
    Microsoft: Certified: Identity and Access Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Information Protection Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Security Operations Analyst Associate
   </li>
   <li>
    Microsoft: MCSA: SQL 2016 Database Admin
   </li>
   <li>
    Microsoft: MCSA: SQL 2016 Database BI Development
   </li>
   <li>
    Microsoft: MCSA: SQL 2016 Database Dev
   </li>
   <li>
    Microsoft: MCSE: Core Infrastructure
   </li>
   <li>
    Microsoft: MCSE: Database Management and Analytics
   </li>
   <li>
    Microsoft: MCSE: Productivity Solutions Expert
   </li>
   <li>
    Microsoft: MD-100: Windows Client
   </li>
   <li>
    Microsoft: MTA: Microsoft Technology Associate
   </li>
   <li>
    Microsoft: MTA: Windows Server Administration Fundamentals
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Job ID
  <br/>
  <br/>
 </strong>
 2025-19602
 <br/>
 <br/>
 <strong>
  Work Type
  <br/>
  <br/>
 </strong>
 On-Site
 <br/>
 <br/>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 <strong>
  Work Where it Matters
  <br/>
  <br/>
 </strong>
 Five Rivers Services (FRS), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
 <br/>
 <br/>
 At FRS, the work you do every day makes a difference in the lives of our 15,000 I&ntilde;upiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
 <br/>
 <br/>
 <strong>
  For our shareholders
 </strong>
 , FRS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
 <br/>
 <br/>
 <strong>
  For our government customers
 </strong>
 , FRS provides full-spectrum capabilities including enterprise IT support services, satellite and communications IT operations and maintenance support, classified and unclassified base operations and administrative services, and more.
 <br/>
 <br/>
 <strong>
  As an FRS employee
 </strong>
 , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
 <br/>
 <br/>
 <br/>
 <br/>
 Job ID:19602-en-us
</div>


Explore 68+ Government relations associate in Kuwait this October. Find roles across top companies and apply now to boost your career.

68 government relations associate jobs IN Kuwait

Government Relations Associate

Mandoob (Government or Public Relations Officer)

Senior Associate

ADPE Technician (Desktop Support) - Camp Arifjan, Kuwait (Active Secret Clearance Required)

Service Desk Administrator (IT Help Desk) - Camp Arifjan (Active Secret Clearance Required)

Service Desk Administrator (IT Help Desk) - Camp Arifjan (Secret Clearance Required)

Service Desk Administrator (IT Help Desk) - Camp Arifjan (Active Secret Clearance Required)