growth supervisor

Halan - حالا

<div>
 
 
 Job Responsibilities:
 
 
 
 
 
 
 
 - Execute &amp; coordinate the planned marketing strategies to increase the retail and market place user acquisition, engagement, and retention &amp; the overall GMV.
 
 
 
 
 -Monitoring, Analyzing the user funnel data EX :
 
 
 
 
 ( Monthly active users (MAU) growth, Customer acquisition cost (CAC),Conversion rate optimization (CRO), Retention rate / Churn rate, Return on ad spend (ROAS))
 
 
 
 
 -Build up and share insights related to the current assortment situation regarding the current assortment &amp; portfolio weak points.
 
 
 
 
 -Deliver detailed weekly, monthly, quarterly, annually reports related to performance.
 
 
 
 
 -Optimizing the market place products related search and performance analysis
 
 
 
 
 -Manage the in app activities related to the E-Commerce.
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 -+4 years of experience in growth, performance marketing, digital marketing, or e-commerce growth roles.
 
 
 -Supervisory or team lead experience is a strong advantage.
 
 
 -Strong analytical skills with experience working with large datasets.
 
 
 -Advanced proficiency in Microsoft Excel.
 
 
 
 
</div>

Growth Supervisor

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders
 </li>
 <li>
 Assists Store supervisor to manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, &hellip;)
 </li>
 <li>
 Assists Store supervisor for Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment
 </li>
 <li>
 Inventory management: Support Store supervisor by Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take &amp; Cycle count based on the agreed schedule
 </li>
 <li>
 Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies &amp; SOP
 </li>
 <li>
 Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP
 </li>
 <li>
 Support Store supervisor by monitoring fulfillment processes and recommend improvements to increase productivity and profits.
 </li>
 <li>
 Help Store supervisor by Ensuring implementation of actions pertinent to store-related shrinkages
 </li>
 <li>
 Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally during his shift
 </li>
 <li>
 Discussing with the Store supervisor all issues/problems and propose solutions
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 You have at least 3-5 years of experience in supermarket or restaurant
 </li>
 <li>
 You are someone energized by the unknown and look forward to learning each day on the job.
 </li>
 <li>
 Good communication skills, and always like to be hands-on with several tools.
 </li>
 <li>
 Additionally, you have robust interpersonal and intercultural skills.
 </li>
 <li>
 Language skills: Fluent English and Arabic would be highly advantageous
 </li>
 </ul>
</div>

Assistant Store Supervisor

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 The
 
 Sales Supervisor in Cairo
 
 is responsible for managing sales and distribution operations through distributors to all sales channels. This role focuses on driving sales growth, ensuring efficient distribution, and maintaining strong relationships with distributors to achieve business objectives.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Drive sales performance by ensuring achievement of volume and revenue targets within assigned territories.
 </li>
 <li>
 Monitor distributor sales performance and implement corrective actions as needed.
 </li>
 <li>
 Develop and execute sales tactics to capitalize on market opportunities.
 </li>
 <li>
 Build and maintain strong relationships with distributors to ensure alignment with business objectives.
 </li>
 <li>
 Evaluate distributor performance against KPIs, including sales volume, distribution coverage, and stock availability.
 </li>
 <li>
 Ensure distributors have adequate inventory levels to meet market demand.
 </li>
 <li>
 Develop and maintain relationships with key wholesale and retail customers.
 </li>
 <li>
 Act as a point of escalation to resolve customer issues and ensure high levels of satisfaction.
 </li>
 <li>
 Identify and support opportunities for upselling or cross-selling within the retail and wholesale segments.
 </li>
 <li>
 Monitor market trends, competitor activities, and customer feedback to identify opportunities for growth.
 </li>
 <li>
 Recommend adjustments to sales strategies based on market insights.
 </li>
 <li>
 Conduct regular market visits to assess execution and identify gaps in distribution or retail presence.
 </li>
 <li>
 Train and motivate distributor sales teams to improve performance and align with business goals.
 </li>
 <li>
 Conduct regular performance reviews and provide feedback to enhance effectiveness.
 </li>
 <li>
 Foster a results-driven culture focused on customer service excellence.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration or Economics
 </li>
 <li>
 3&ndash;5 years of experience in sales or distribution management, preferably within FMCG or retail sectors.
 </li>
 <li>
 Proven track record of achieving sales targets and managing distributor relationships.
 </li>
 <li>
 Ability to build and maintain strong relationships with distributors and customers.
 </li>
 <li>
 Strong verbal and written communication skills to manage stakeholder interactions.
 </li>
 <li>
 Skilled in analyzing customer trends and identifying growth opportunities.
 </li>
 <li>
 Ability to lead and motivate distributor sales teams toward performance goals.
 </li>
 <li>
 Sales planning and forecasting.
 </li>
 <li>
 Proficiency in ERP or CRM tools (e.g., SAP, Salesforce).
 </li>
 </ul>
 
 
</div>

Sales Supervisor - Giza

Air Arabia

<div>
 
 Job Purpose
 
 
 
 Acts as the airline&rsquo;s ambassador; strives to achieve customers&rsquo; loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers&rsquo; experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.
 
 
 
 Conduct
 
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends &ldquo;Briefing&rdquo; to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.
 
 
 </li>
 </ul>
 
 Safety Measures
 
 
 
 <ul>
 <li>
 Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.
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 Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).
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 Administers first aid to passengers where necessary.
 </li>
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 Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly.
 
 
 </li>
 </ul>
 
 Customer Service
 
 
 
 <ul>
 <li>
 Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft logbook as per the Airline and Civil Aviation Authority&rsquo;s adopted procedures.
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 Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.
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 Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.
 </li>
 <li>
 Contributes to maximizing on-board revenue and &ldquo;Charity Cloud&rdquo; program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.
 </li>
 <li>
 Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 
 Crosschecking And Reports
 
 
 
 <ul>
 <li>
 Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.
 </li>
 <li>
 Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.
 </li>
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 Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.
 </li>
 <li>
 Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.
 </li>
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 Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of &lsquo;Cabin Supervisor&rsquo; when designated as such by the Captain.
 </li>
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 Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license.
 </li>
 <li>
 Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.
 </li>
 <li>
 Training in First Aid, Safety and Emergency Procedures are an added value.
 </li>
 <li>
 Fit to fly, has good general health, no serious medical conditions or chronic diseases.
 </li>
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 Presentable, friendly, demonstrates cheerful and positive attitude even under stress.
 </li>
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 Customer service oriented, capable of understanding and attending to customers&rsquo; needs and requests.
 </li>
 <li>
 Capable of handling difficult situations and angry customers without compromising corporate image.
 </li>
 <li>
 Focused, capable of identifying irregularities and handling threats and emergencies with efficiency and commitment to successful results.
 </li>
 <li>
 Proactive, self-motivated, demonstrates initiative and positive teamwork competency.
 </li>
 <li>
 Very good verbal and written communication skills.
 </li>
 <li>
 Excellent time management and problem-solving skills.
 </li>
 <li>
 Proficient in Microsoft Office.
 </li>
 <li>
 Fluent in English Language. Other languages are an advantage based on the Airline requirements
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 Fresh graduates are encouraged to apply for this role.
 </li>
 <li>
 Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.
 </li>
 <li>
 Active cabin crew license is an advantage.
 </li>
 <li>
 Capable of working in shift pattern and for extended working hours.
 </li>
 <li>
 Shows high flexibility and adaptability to frequent changes and busy schedules.
 </li>
 <li>
 Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.
 </li>
 </ul>
</div>

Cabin Crew - Cairo

PepsiCo

<div>
 
 Overview
 
 
 
 
 We Are PepsiCo
 
 
 
 PepsiCo is a leading name in North Africa&rsquo;s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region.
 
 
 
 Guiding Vision and Regional Impact
 
 
 
 PepsiCo&rsquo;s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers.
 
 
 
 Empowering Our People and Communities
 
 
 
 Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all.
 
 
 
 Diversity and Inclusion Commitment
 
 
 
 PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Identify, align &amp; spend EHS budget for Deployment fleet (Opex &amp; Capex) to mitigate/eliminate EHS risks &amp; drive towards Zero Harm through enhancing EHS capability &amp; culture. Additionally, ensure consistent financial performance versus AOP.
 </li>
 <li>
 Investigate root causes of incidents including all injuries &amp; illness occurring across Deployment fleet. Identify adequate corrective/preventive actions to prevent recurrence. Ensure incidents are properly &amp; timely reported according to Pepsico standard.
 </li>
 <li>
 Lead implementation of all non-commercial vehicles safety program, process &amp; policies across all locations including such as:
 </li>
 <li>
 Partner with HR team to manage all non-commercial driver&rsquo;s selection and &amp; hiring process.
 </li>
 <li>
 Lead &amp; update the Route risk assessment on annual basis.
 </li>
 <li>
 Define driver safety rules and safe working practices.
 </li>
 <li>
 Governance of non-commercial driver monitoring devices.
 </li>
 <li>
 Review &amp; update non-commercial safety programs on annual basis.
 </li>
 <li>
 Ensure with key stakeholders (Facilities, Workshops, etc.) changes are managed under adequate Management of Change (MoC) to ensure compliance with Pep EHS standards.
 </li>
 <li>
 Partner with workshop team to emphasis cars requirements &amp; process including such as:
 </li>
 <li>
 All carpool &amp; sales supervisor cars are equipped with minimum vehicle requirements (e.g., anti-lock brakes, airbags, etc.)
 </li>
 <li>
 Ensure of preventive maintenance schedule compliance.
 </li>
 <li>
 Proper carpool &amp; sales supervisor cars registration, permitting and insurance.
 </li>
 <li>
 Comply with any other federal or local legal requirements for fleet management.
 </li>
 <li>
 Review FTEs transportation contract with the facilities team to make sure that the vehicles complied with PepsiCo safety requirements and the vehicles equipped with the proper monitoring devices.
 </li>
 <li>
 Ensure adequate &amp; robust governance systems are in place to improve performance &amp; ensure regulatory compliance. Ensure periodic reviews/update of existing EHS standards, programs &amp; practices.
 </li>
 <li>
 Lead EHS continuous improvement of non-commercial fleet safety through monitoring KPIs, trend analysis, benchmarking, auditing &amp; supporting operations in setting action plans &amp; ensuring their implementation.
 </li>
 <li>
 Conduct routine non-commercial EHS performance reviews &amp; corrective/preventive action plans with relevant functions to highlight critical to EHS risks, monitor action plan closure, share incidents alerts, etc. Elevate engagement &amp; drive positive performance as per AOP targets &amp; Fleet non-commercial Safety priorities.
 </li>
 <li>
 Build strong EHS capabilities across Fleet non-commercial Safety &amp; fleet non-commercial operation teams. Assess capability, identify gap &amp; execute training &amp; development programs. Coach, motivate &amp; recognize direct reports.
 </li>
 <li>
 Establish &amp; develop dashboard reporting system for all fleet safety sub-areas.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 1-2 years of Environmental, Health &amp; Safety (EHS) experience preferred in fleet safety.
 </li>
 <li>
 Driving Liscense is a must
 </li>
 <li>
 Professional EHS certification is preferred
 </li>
 <li>
 Functional EHS knowledge in local &amp; international regulatory requirements, EHS technical aspects (fleet, driving &amp; road safety), risk management, behavior-based safety, training, auditing / program review, regulatory agency enforcement, vendor / consultant management, business knowledge required
 </li>
 <li>
 Bachelor of Science / Engineering is preferred
 </li>
 <li>
 Fluent Arabic &amp; English is required
 </li>
 <li>
 Strong computer skills &amp; knowledge of Microsoft Office (PowerPoint,Power BI, excel, etc.)
 </li>
 </ul>
</div>

Fleet EHS Supervisor

Gradients Advertising Group

<div>
 
 
 Gradients Advertising
 
 Group is seeking an
 
 Account Supervisor
 
 with
 
 4+ years of experience
 
 in advertising, branding, or marketing communications only.
 
 
 This role is ideal for someone who thrives on managing client relationships, leading fast-paced projects, and communicating ideas clearly and effectively.
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 As an Account Supervisor, you will play a key role in connecting client needs with our creative, strategy, and production teams. You will:
 
 
 <ul>
 <li>
 Act as the main point of contact for key clients and ensure all expectations are met
 </li>
 <li>
 Lead the planning, timeline management, and execution of branding, production, giveaways, and integrated marketing campaigns
 </li>
 <li>
 Translate client goals into structured briefs and actionable tasks for the team
 </li>
 <li>
 Oversee budgets, timelines, and output quality across every project stage
 </li>
 <li>
 Coordinate with creative, strategy, and production departments as well as third-party vendors
 </li>
 <li>
 Draft and structure client presentations, proposals, and reports
 </li>
 <li>
 Communicate clearly, confidently, and persuasively in both written and spoken formats
 </li>
 <li>
 Solve problems proactively and maintain strong client satisfaction
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Bring
 
 
 
 
 We are looking for someone who adds value beyond experience. You bring:
 
 
 <ul>
 <li>
 4+ years of account management experience in an agency or marketing-driven environment
 </li>
 <li>
 Strong strategic thinking and problem-solving abilities
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 The ability to draft and deliver presentations in a clear and compelling way
 </li>
 <li>
 A detail-oriented and organized approach to managing multiple projects
 </li>
 <li>
 Fluency in English (spoken and written) is essential
 </li>
 <li>
 Solid understanding of branding, campaign workflows, and production processes
 </li>
 </ul>
</div>

Account Supervisor (Advertising Agency)

Raya CX

<div>
 , 40 hours per week
 
 
 Position: Call Center Representative C1
 
 
 Company Overview:
 
 
 RayaCX is a leading customer experience management company based in Cairo, Egypt. We provide innovative solutions to help businesses enhance their customer interactions and improve overall customer satisfaction. Our team is dedicated to delivering exceptional customer service and creating positive experiences for our clients and their customers.
 
 
 Job Description:
 
 
 We are seeking a highly motivated and customer-centric individual to join our team as a Call Center Representative C1. In this role, you will be responsible for handling inbound and outbound calls from customers, providing excellent service and support, and resolving any issues or concerns they may have. You will be the first point of contact for our clients' customers, and your main goal will be to ensure a positive and efficient customer experience.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Answer incoming calls from customers and provide them with accurate information and assistance
 </li>
 <li>
 Make outbound calls to follow up on customer inquiries or resolve any issues
 </li>
 <li>
 Maintain a high level of professionalism and customer service in all interactions
 </li>
 <li>
 Identify and escalate any complex or unresolved issues to the appropriate department or supervisor
 </li>
 <li>
 Keep detailed and accurate records of customer interactions and transactions
 </li>
 <li>
 Collaborate with team members to continuously improve processes and procedures
 </li>
 <li>
 Meet and exceed individual and team performance targets
 
 
 
 </li>
 </ul>
 Requirements:
 
 
 <ul>
 <li>
 High school diploma or equivalent; college degree preferred
 </li>
 <li>
 1-2 years of experience in a customer service or call center role
 </li>
 <li>
 Excellent communication skills in English, both verbal and written
 </li>
 <li>
 Strong problem-solving and decision-making abilities
 </li>
 <li>
 Ability to multitask and work in a fast-paced environment
 </li>
 <li>
 Proficient in using computer systems and software
 </li>
 <li>
 Flexibility to work full-time, 40 hours per week, including evenings and weekends if needed
 
 
 
 </li>
 </ul>
 Benefits:
 
 
 <ul>
 <li>
 Competitive salary and benefits package
 </li>
 <li>
 Opportunities for career growth and development
 </li>
 <li>
 Positive and supportive work environment
 </li>
 <li>
 Comprehensive training program
 </li>
 <li>
 Employee discounts and perks
 
 
 
 </li>
 </ul>
 If you are passionate about providing exceptional customer service and thrive in a dynamic and fast-paced environment, we want to hear from you! Join our team at RayaCX and be a part of shaping the future of customer experience management. Apply now!
</div>

Customer Service Agent - C1 Speaker

Explore 255+ Growth supervisor in Cairo Egypt this January. Find roles across top companies and apply now to boost your career.