receptionist

hostess

spa receptionist

bellman

guest arrival expert

guest arrival expert bellmen

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25179236<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>The Westin Doha Hotel &amp; Spa, Salwa Road, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.</p><p><br>
</p><p>No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing globalteam, and <b>become</b> the best version of you.</p></div></div>

Guest Arrival Expert (Bellmen)

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25179236
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Rooms &amp; Guest Services Operations
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 The Westin Doha Hotel &amp; Spa, Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Non-Management
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
 <br/>
 <br/>
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time.
 <br/>
 <br/>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 Education: High school diploma or G.E.D. equivalent.
 <br/>
 <br/>
 Related Work Experience: No related work experience.
 <br/>
 <br/>
 Supervisory Experience: No supervisory experience.
 <br/>
 <br/>
 License or Certification: None
 <br/>
 <br/>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>


<div><b>Additional Information</b><br>
<b>Job Number</b>25177467<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>The St. Regis Marsa Arabia Island The Pearl Qatar, The Pearl Island, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.</p><p><br>
</p><p>No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Guest Arrival Expert - Bellman

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Rooms - Front Office
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p><b>Job Summary</b></p>
<p>Responsible for the management of guest history information including merging/purging guest profiles and administration of guest preference and glitches process; and to ensure regular maintenance of the guest history and profile database. To be the link between the guests and all departments at the Hotel prior to arrival, during their stay and after their departure, creating the relationship hospitality at all the time. To ensure the highest level of service experience will be provided during their stay by the whole hotel, anticipating their needs and looking for every opportunity to &ldquo;Wow&rdquo; the guests with uncompromised level of attention to details.</p><br>
<p></p><br>
<p><b>Essential Duties and Responsibilities</b></p><br>
<ul><li>
Ensures that all guest information is handled according to Rosewood Standards.</li><li>
Ensures that the Guest preference forms are duly completed by guests and updated prior to their arrival.</li><li>
Ensures that any information received from the Guest preference form or by any other channel, is correctly dispersed to the relevant departments prior to the guest&rsquo;s arrival as to ensure that all requests are followed through.</li><li>
Ensure challenges or opportunities occurring previous, during or past a guest stay, are methodically recorded in Opera.</li><li>
Contacts guests v&iacute;a Glowing, telephone, e-mail, or in person within the day from the query being received.</li><li>
Ensures that guest and company profiles are updated accurately, correctly and timely in PMS.</li><li>
Notes and follows up on guest preferences and special requests and alerts or trace to respective department is being addressed.</li><li>
Maintains complete knowledge of the Hotel &amp; its services (F&amp;B promotions / Rooms / Special Guest programs and Spa facilities, etc.).</li><li>
Is fully conversant with new promotions, menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures including VIP arrivals and their background.</li><li>
Is fully conversant with accommodation features: lay-out, room type, location d&eacute;cor, in room facilities and equipment.</li><li>
Hosts and welcomes all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous way.</li><li>
Receives all Trust you online guest comments (included but not limited to Trust You surveys, Tripadvisor etc)</li><li>
Fills in each &ldquo;guest profile&rdquo; in Opera PMS with these comments for future stays.</li><li>
Maintains a thorough knowledge of the city to assist guest whenever is required (Restaurants, tourist sites etc) during the pre-calling/ pre-arrival email activity.</li><li>
Pre-calls all transient arriving guests in accordance with pre-calling SOP.</li><li>
Assemble TOP VIPs guest&rsquo;s profiles (Show me you Know me) and distribute across the hotel prior to arrival.</li><li>
Monitors guests&rsquo; birthdays and sends birthday online cards.</li><li>
Prepares the necessary information, reports, and monitors their activities throughout the day.</li><li>
Updates guests&rsquo; preference and relevant information in Opera</li><li>
Extend all efforts to collect guests&rsquo; email address, telephone number and address prior guest&rsquo;s arrivals.</li><li>
Pre research guest&rsquo;s profiles, status and required information in order to personalize their stay.</li><li>
Follow any special guest room decorations and make sure they are properly done.</li><li>
Ensures VIP rooms are pre-checked and inspected. The same will apply to special occasion requests and set ups.</li><li>
Coordinates the preparation and organization of all welcome / welcome back amenities and amenity process for all arriving and in-house guests.</li><li>
Ensures that flower arrangements and/or beverages and/or pastry products are ordered, if necessary or requested, and are placed in guest room in a correct and timely manner.</li><li>
Escort Arriving Guests to their room and conduct rooming as per RD-FO-SOP-011.</li><li>
Ensures that all the departments follow the information provided in traces; guest profile notes and emails are executed.</li><li>
Organizes the execution of the special preferences and amenities to all guests in a timely manner.</li><li>
Ensures that all pertinent information is provided to (future) guests and associates.</li><li>
Ensures that all communication with (future) guests and associates is complete, accurate, engaging and positive.</li><li>
Maintains confidentiality of all guest information.</li><li>
Attends daily briefing and communicates all challenges and successes with the rest of the team.</li><li>
Promptly, accurately and consistently reports all guest complaints and how they were solved.</li><li>
Attends designated meetings.</li><li>
Ensures and emphasizes prompt solutions and reporting of any guest concerns and challenges during the shift. Ensures that any challenges (Guest concerns or associate concerns) are communicated or escalated.</li><li>
Performs all tasks as detailed in daily task list.</li><li>
Maintains cleanliness and tidiness of work area at all times.</li><li>
Participates in related project teams.</li><li>
Positively impacts on the hotel revenue by up-selling techniques and pre-calling arrival activities for guests.</li><li>
100% compliance with all mandatory training.</li><li>
Update the information of VIP arrivals for the next day and prepare the weekly one. To be sent daily around or before noon. Update Rosewood Daily report.</li><li>
Send the amenities catalogues to the guest according to the requests.</li><li>
Ensures each special program is highlighted and recognized. (SAG, Amex, Elite, Expedia, etc.)</li><li>
Ensure that brand standards are adhered to at all times, to ensure successful brand standard audit score.</li><li>
Collect preferences daily and enter into our guest profiles.</li><li>
Ensure Lobby Coverage and perform Lobby Host Duties.</li></ul><br>
<p></p><br>
<p><b>Standard Responsibilities</b></p>
<ul><li>Comply and adhere to the Rosewood company policies.</li><li>
Take on other tasks in addition of the ones stated, in a reasonable framework.</li><li>
Be a &ldquo;Brand Ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.</li><li>
Model the company&rsquo;s culture, vision, mission, and core values at all times.</li><li>
Display hospitality skills when dealing with guests and associates.</li>
Ensure high standards of personal presentation and grooming.<br>
<li>
</li></ul><p></p><br>
<p><b>Confidentiality</b></p>
<p>Whist working at Rosewood Doha, You will have access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.</p><br>
<p></p><br>
<p><b>Health &amp; Safety</b></p><br>
<ul><li>
Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li><li>
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li><li>
Report any defects in the building, plant or equipment according to hotel procedure.</li><li>
Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.</li><li>
Attend Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li><li>
Be fully conversant with:</li><li>
Regulations</li><li>
Risk Assessments for your department</li><li>
Hotel Fire &amp; Bomb Procedures</li></ul><br>
<p></p><br>
<p><b>Other</b></p>
<ul><li>The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</li><li>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</p></div></div></div></div></div></div>

Guest Relation Agent

Hilton

<div><p>Front Desk Agent</p><p>
A Front Desk Agent assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience.</p><p><b><br>
What will I be doing?</b><br>
</p><p>As a Front Desk Agent, you will play a pivotal role in delivering an exceptional guest experience from the moment of arrival. With a warm and welcoming demeanor, you will assist in the daily operations of the Front Office, ensuring that every guest receives prompt, courteous, and personalized service:</p><ul><li>
Greet guests warmly and professionally upon arrival.</li><li>
Manage check-in and check-out procedures efficiently.</li><li>
Verify guest information and provide room keys and relevant details.</li><li>
Address guest inquiries, requests, and concerns promptly and courteously.</li><li>
Provide accurate information about hotel services, amenities, and local attractions.</li><li>
Ensure a high level of guest satisfaction through attentive and personalized service.</li><li>
Handle room reservations via phone, email, or in person.</li><li>
Update and manage booking systems accurately.</li><li>
Coordinate with housekeeping and other departments to ensure room readiness.</li><li>
Liaise with other departments (housekeeping, maintenance, concierge) to fulfill guest needs.<br>
Communicate special requests or VIP guest details to relevant teams.<br>
Attend daily briefings and contribute to team discussions.</li><li>
Process payments, issue receipts, and manage billing inquiries.</li><li>
Maintain accurate records of transactions and guest accounts.</li><li>
Handle guest complaints or issues with professionalism and empathy.</li><li>
Escalate unresolved matters to supervisors or management when necessary.</li><li>
Promote hotel services, upgrades, and special offers to guests.</li><li>
Identify opportunities for upselling to enhance guest experience and revenue.</li><li>
Maintain organized records and documentation.</li><li>
Manage incoming calls and emails efficiently.</li><li>
Ensure the front desk area is clean, organized, and welcoming.</li></ul><p><b>
What are we looking for?</b><br>
</p><p>Front Desk Agent serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
Excellent verbal and written communication skills.</li><li>
Strong interpersonal and customer service abilities.</li><li>
Ability to multitask and remain calm under pressure.</li><li>
Proficiency in basic computer applications (MS Office, email, booking systems).</li><li>
Attention to detail and organizational skills.</li><li>
Professional appearance and demeanor.</li><li>
Friendly, approachable, and courteous attitude.</li></ul><p>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>
Familiarity with hotel management systems (e.g., Opera, Fidelio).</li></ul><p><b><br>
What will it be like to work for Hilton?</b><br>
</p><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><p></p>

Front Desk Agent

Rixos

<div><b>Company Description</b><p><br>
The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Bellman and build your career with us.</p><b><br>
Job Description</b><br>
<ul><li>
Achieve Quality Audit result of 95% and above through consistent documented trainings.</li><li>
Achieve the highest Guest Satisfaction measured by TRUST YOU platform.</li><li>
Be smart, well groomed, friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the times.</li><li>
Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>
Show fullest cooperation and respect within the team and other departments</li><li>
Be aware of the daily activities and has product knowledge of all the hotel facilities.</li><li>
Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example.</li><li>
Build mutual trust, respect, and cooperation among team members.</li><li>
Ensure the services are up to the required standard.</li><li>
Ensure the prompt and efficient handling off all guest luggage on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage.</li><li>
Assure that every luggage is covered with a baggage claim tag.</li><li>
Attend to guests complaints/ requests and liaise with the department concerned to ensure immediate follow up.</li><li>
Report any unusual occurrences or requests to the Concierge desk.</li><li>
Be aware of the hotel accident Prevention Policies.</li><li>
Responsible for the efficient, clean, safe and hygienic maintenance of the Concierge Desk area.</li><li>
Maintain accurate records / documentation, as per operational and organizational requirements.</li><li>
Responsible for lobby paging services under the supervision of Concierge.</li><li>
Practice suggestive selling and able to familiarize guests to hotel facilities.</li><li>
Co-ordinate with Front Office to ensure that payment of guest folios is protected at all times, vis-&agrave;-vis scanty baggage procedure &amp; release of guest bags on departure.</li><li>
Escort guests to their rooms. For the first time guests, explain hotel facilities. In the room explain room facilities such as (how lights &amp; TV function, safe, AC, fire exit, etc.)</li><li>
Ensure luggage is placed neatly on luggage rack for guest to unpack.</li><li>
Organize, manage and supervise the delivery and retrieval of luggage while managing speedy and efficient car parkings especially, during large events.</li><li>
Ensure that all guests are greeted on arrival &amp; departure of the hotel and escort each individual to the right direction.</li><li>
Review log book, verify outstanding and follow up pending. Identify any special assignment for the day</li><li>
File daily shift reports systematically under the supervision of Bell Captain</li><li>
Provide friendly and courteous service to guest and respond promptly to all requests and inquiries at all time.</li><li>
At the end of the shift, endure a complete handover to the next shift for a smooth running of the operations.</li><li>
Invest time in knowing and understanding Guest in house to maximize the quality of their stay.</li><li>
Ensure prompt &amp; efficient message, newspapers, parcels &amp; package deliveries to guests, as per hotel policy. Arrange all guest transportation requests including Limousine service, Shuttle Bus and car rental with coordination with our rent a car agent available in the hotel.</li><li>
Handle telephone calls at the Concierge desk when required</li><li>
Excellent knowledge of the hotel emergency, fire and safety procedures.</li><li>
Attend training schedules as per schedule.</li><li>
Any other duties, which may be assigned to them from time to time as directed by their Supervisor or Manager.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
University<b> </b>Degree / Diploma in any field.</li><li>
Minimum 1 year in a similar role.</li></ul></div>

Bellman

Millennium Place Doha

<p>As a Valet Driver, you are responsible for providing efficient and professional valet parking services to guests, ensuring a positive and convenient experience. Your role involves safely parking and retrieving vehicles, maintaining organized parking areas, and delivering exceptional customer service. Additionally, you will handle guest inquiries, manage keys, and contribute to the overall smooth operation of the valet parking service.</p><p>Key Job Responsibilities:</p><p>&middot;Ensure a warm welcome for guests upon their arrival, promptly providing parking tickets and efficiently parking cars.</p><p>&middot;Guarantee that guest-requested cars are delivered within a maximum of 5 minutes.</p><p>&middot;Maintain an updated knowledge of hotel services and promptly address guest inquiries.</p><p>&middot;Conduct effective handovers at the beginning of each shift, obtaining information from previous colleagues.</p><p>&middot;Perform regular control tours at the main entrance, ensuring a high level of cleanliness.</p><p>&middot;Promptly forward any guest complaints or issues to superiors for resolution.</p><p>&middot;Safeguard and manage all guest car keys, maintaining accurate records of parked cars.</p><p>&middot;Foster positive public relations with guests, consistently meeting or surpassing their expectations.</p><p>&middot;Manage the effective flow of airport/crew transportation, if applicable.</p><p>&middot;Demonstrate a polite and courteous demeanor when interacting with clients and colleagues.</p><p>&middot;Provide complete cooperation to any client or colleague in need of assistance, offering prompt, caring, and helpful support.</p><p>&middot;Adhere to the country&rsquo;s driving regulations and ensure compliance at all times.</p><p>&middot;Uphold environmental, health, and safety standards in alignment with organizational policies.</p><p>Job Type: Full-time</p><p>Pay: QAR1.00 - QAR1,700.00 per month</p>

Valet Driver

Explore 600+ Guest arrival expert bellmen in Doha Qatar this November. Find roles across top companies and apply now to boost your career.

600 guest arrival expert bellmen jobs IN Doha Qatar

Guest Arrival Expert (Bellmen)

Guest Arrival Expert (Bellmen)

Guest Arrival Expert - Bellman

Guest Relation Agent

Front Desk Agent

Bellman

Valet Driver