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guest communication executive (reservation)

guest communication executive reservation

HSH Group (owner and operator of The Peninsula Hotels)

<div><div>Set along the dazzling Bosphorus waterfront in the historic district of Karak&ouml;y, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings &ndash; three of them historic and beautifully restored &ndash; and welcomes guests arriving by land or sea.</div><br>
<div></div>
<ul>
<li>An exceptional opportunity to join our high-profile hotel in Istanbul.</li>
<li>The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees.</li>
<li>Be a part of the highly experienced team.</li></ul><br>
<div><br>
<b>Key accountabilities</b></div><br>
<div></div>
<ul>
<li>Responsible for all outgoing and incoming customer calls, verifying accuracy and handling emergency issues.</li>
<li>Ensuring that all calls are handled overseeing Restaurant, SPA and Hotel Reservations</li>
<li>Representing the hotel in accordance with all Peninsula Standards and Service Principles</li></ul><br>
<div></div>
<div><b>
General requirements</b></div><br>
<div></div>
<ul>
<li>Minimum 1-year experience in a similar role within Front Office or Reservations in a Luxury Hotel environment with similar standards and expectations.</li>
<li>Thorough knowledge of customer service needs and techniques.</li>
<li>Excellent communication, time management, organisational skills, highly adaptable with a focus on problem solving, naturally positive.</li>
<li>Excellent time management, organisational skills, highly adaptable with a focus on problem solving, naturally positive.</li>
<li>Fluent English communication proficiency. Expertise in a second language would be desirable.</li></ul><br>
<div></div>
<div>
We look forward to welcoming you to the Peninsula family and receiving your resume.</div></div><div></div>

Guest Communication Executive (Reservation)

Accor

<div><b>Company Description</b><p><br>
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><p>
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.</p><b><br>
Job Description</b><p></p><p><br>
The Reservation Agent is responsible for handling all reservation inquiries, ensuring the highest level of personalized guest service, and maximizing room revenue through effective sales techniques. This role requires a strong understanding of the luxury hospitality standards, attention to detail, and a proactive approach in anticipating guest needs.</p><p></p><p><b><br>
Key Responsibilities:</b></p><ul><li>
Handle all individual and group reservation requests via phone, email, and online channels in a timely and professional manner.</li><li>
Ensure all reservations are accurately entered into the system with complete guest details and preferences.</li><li>
Maintain an up-to-date knowledge of room types, rates, packages, and promotions.</li><li>
Demonstrate comprehensive knowledge of the property, facilities, and brand standards to effectively upsell and cross-sell.</li><li>
Collaborate closely with Front Office, Sales, and Revenue teams to optimize room inventory and maximize revenue.</li><li>
Follow company policies and procedures regarding payment, cancellation, and data privacy.</li><li>
Anticipate and fulfill guest preferences to deliver a bespoke luxury experience.</li><li>
Handle VIP and special request bookings with extra care and discretion.</li><li>
Prepare daily, weekly, and monthly reservation reports as required.</li><li>
Maintain excellent communication and relationship with travel agents, corporate clients, and internal departments.</li><li>
Participate in training sessions and contribute to continuous service improvement initiatives.</li></ul><p></p><b><br>
Qualifications</b><p><b><br>
J</b></p><ul><li>
Minimum 2 years of experience in a similar role within a <b>luxury or 5-star hotel</b> environment.</li><li>
Excellent communication skills, both written and verbal (English required; additional languages are a plus).</li><li>
Strong knowledge of <b>Opera PMS</b>, <b>CRM systems</b>, and online booking channels.</li><li>
Detail-oriented with strong organizational and multitasking abilities.</li><li>
Sales-driven and guest-oriented mindset with a warm, polished attitude.</li><li>
Ability to remain calm and professional under pressure.</li><li>
Flexibility to work in shifts, including weekends and holidays.</li></ul><p></p><b><br>
Additional Information</b><p><b><br>
Core Competencies:</b></p><ul><li>
Guest Centricity</li><li>
Luxury Service Mindset</li><li>
Sales &amp; Revenue Awareness</li><li>
Communication &amp; Team Collaboration</li><li>
Problem Solving &amp; Adaptability</li></ul></div>

EN - Reservation Agent

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25180624<br>
<b>Job Category</b>Reservations<br>
<b>Location</b>The St. Regis Istanbul, Mim Kemal Oke Cad No 35, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34367<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.</p><p><br>
</p><p>Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Reservations Supervisor

DoubleTree by Hilton İstanbul Maçka

<div><h2 class="jobSectionHeader"><b>Job Description</b></h2><div>
DoubleTree by Hilton &#304;stanbul Ma&ccedil;ka will open its doors in early 2026.<br>
<br>
We are looking for the <b>Executive Housekeeper</b> for this unique property.<br>
<br>
<b>What will I be doing?</b><br>
<br>
As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:<br>
<br>
<ul><li>Oversee Housekeeping and Laundry operations</li><li>Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement</li><li>Operate within departmental budgets through effective stock and cost controls and well managed schedules</li><li>Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li><li>Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard</li><li>Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork</li><li>Ensure team members have an up-to-date knowledge of all room categories and amenities</li><li>Maintain good communication and work relationships in all hotel areas and with external customers and suppliers</li><li>Ensure staffing levels cover business demands</li><li>Ensure ongoing training</li><li>Ensure communication meetings are conducted and post-meeting minutes generated</li><li>Manage team member performance issues in compliance with company policies and procedures</li><li>Recruit, manage, train and develop the Housekeeping/Laundry team</li><li>Competent in property management systems</li><li>Assist other departments wherever necessary</li></ul></div><h2 class="jobSectionHeader"><b>
Required Skills</b></h2><div>
<b>What are we looking for?</b><br>
<br>
An Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<br>
<br>
<ul><li>Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity</li></ul>
&bull; A successful track record of managing a team&bull; High level of commercial awareness and cost control capabilities<br>
<ul><li>Previous experience of managing a department and Profit and Loss account</li><li>Excellent leadership, interpersonal and communication skills</li><li>Committed to delivering high levels of customer service</li><li>Flexibility to respond to a range of different work situations</li><li>Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office</li><li>Strong organizational, budget management, and problem-solving skills</li><li>A passion for delivering exceptional levels of guest service</li><li>Familiar with Property Management Systems</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<br>
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For more than a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div></div>
<br><div></div><div><h2 class="jobSectionHeader"><b>Summary Info</b></h2><ul>
<div><p><b>Position</b></p>
<div>:</div>
<div>Executive Housekeeper
</div></div><div><p><b>Sector</b></p>
<div>:</div>
<div>Turizm - Otelcilik
</div></div><div><p><b>Department</b></p>
<div>:</div>
<div>Hizmet , Temizlik
</div></div><div><p><b>Working Type</b></p>
<div>:</div>
<div>Tam zamanl&#305;
</div></div><div><p><b>Working Preference</b></p>
<div>:</div>
<div>&#304;&#351; Yerinde
</div></div><div><p><b>Career Level</b></p>
<div>:</div>
<div>Orta D&uuml;zey Y&ouml;netici
</div></div><div><p><b>Location</b></p>
<div>:</div>
<div>&#304;stanbul Avrupa Yakas&#305; Be&#351;ikta&#351;
</div></div><div><p><b>Experience</b></p>
<div>:</div>
<div>2-5 y&#305;l
</div></div><div><p><b>Refresh Date</b></p>
<div>:</div>
<div>13.11.2025
</div></div><div><p><b>Last Application Date</b></p>
<div>:</div>
<div>25.11.2025</div></div></ul></div>

Executive Housekeeper

MINDPICKED

<div>
 <p>
  MINDPICKED is a new generation recruitment firm providing companies solutions in their search for talent, and talents opportunities who wants to reach their potential.
 </p>
 <p>
  We specialize in middle and senior management recruitment in various sectors and countless job functions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for an experienced and visionary
  <strong>
   Chief Technology Officer (CTO)
  </strong>
  to lead the end-to-end technology &amp; strategy.
 </p>
 <p>
  This role requires a leader who can blend technology excellence with business impact, bringing innovation to areas such as online travel sales, reservation systems, dynamic packaging, payments, and personalization.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Define and lead the company&rsquo;s technology strategy, architecture, and long-term digital roadmap
  </li>
  <li>
   Modernize and scale core travel systems, including online booking, dynamic packaging, CRM, API integrations, and internal operations platforms
  </li>
  <li>
   Oversee engineering, DevOps, data, cybersecurity, and product technology teams
  </li>
  <li>
   Drive digital transformation initiatives in cooperation with business, product, and commercial teams
  </li>
  <li>
   Ensure high performance, scalability, and security across all digital channels and platforms
  </li>
  <li>
   Lead the development of AI-driven personalization, recommendation engines, and data analytics capabilities
  </li>
  <li>
   Manage relationships with technology vendors, SaaS partners, and integration providers (GDS, airline APIs, hotel suppliers, etc.)
  </li>
  <li>
   Foster a tech culture built on agility, quality, and continuous improvement
  </li>
  <li>
   Support the executive team in strategic planning, growth initiatives, and new digital revenue models
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Strong track record in leading digital transformation programs
  </li>
  <li>
   Hands-on experience in high-traffic platform architecture, cloud computing (AWS, GCP, Azure), and microservices
  </li>
  <li>
   Experience with travel industry technologies (GDS integrations, booking engines, inventory systems, payment platforms) is a strong advantage
  </li>
  <li>
   Proven ability to scale engineering teams and build modern development processes
  </li>
  <li>
   Strong communication, leadership, and stakeholder management skills
  </li>
  <li>
   Fluent in English
  </li>
 </ul>
 <p>
 </p>
</div>


Hilton

<div><p>Executive Chef</p><p>
An Executive Chef will build a reputation for the hotel by maintaining a talented and creative kitchen brigade, offering an innovation menu, and promising an exceptional culinary experience.</p><p><b><br>
What will I be doing?</b><br>
</p><p>This position reports to the Hotel Manager.</p><p>
As Executive Chef, you are fully responsible for developing the reputation of the hotel through the production of excellent quality food throughout the hotel, and the development of a high quality kitchen brigade. An Executive Chef will oversee the operational management of the kitchen and Team Members. Specifically, an Executive Chef will perform the following tasks to the highest standards:</p><ul><li>
Lead of the kitchen brigade and ensure ongoing development of Team Members</li><li>
Identify an effective approach to succession planning</li><li>
Create menus that meet and exceed customers' needs and conform to brand standards</li><li>
Ensure the consistent production of high quality food through all hotel food outlets</li><li>
Develop positive customer relations through proactive interaction with Guests, Team Members, contractors, and suppliers</li><li>
Resolve, promptly and completely, any issues that may arise in the kitchen or related areas among Guests and Team Members</li><li>
Manage department operations, including budgeting, forecasting, resource planning, and waste management</li><li>
Manage all aspects of the kitchen including operational, quality and administrative functions</li><li>
Actively seek verbal feedback from customers on a regular basis and respond to all guest queries in a timely and efficient manner</li><li>
Ensuring adequate resources are available according to business needs</li><li>
Manage the provision of food to Food and Beverage outlets and taking action where necessary to ensure compliance with current legislation</li><li>
Control costs without compromising standards, improving gross profit margins and other departmental and financial targets</li><li>
Ensure team members have an up-to-date knowledge of menu items, special promotions, functions and events</li><li>
Maintain good communication and work relationships in all hotel areas</li><li>
Ensure that staffing levels are maintained to cover business demands</li><li>
Ensure monthly communication meetings are conducted and post-meeting minutes generated</li><li>
Manage staff performance issues in compliance with company policies and procedures</li><li>
Recruit, manage, train and develop the kitchen team</li><li>
Comply with hotel security, fire regulations and all health and safety and food safety legislation</li><li>
Ensure maintenance, hygiene and hazard issues are dealt with in a timely manner</li><li>
Manage financial performance of the department so all planning is in line with hotel objectives</li><li>
Manage food control systems are adhered to them so margins are on target in a pro-active way</li><li>
Regular review of all menus with Food and Beverage manager to confirm offerings are in line with market trends</li><li>
Be environmentally aware</li><li>
Ensure food wastage program is adhered to so that margins are on target</li><li>
Responsible for ensuring that the monthly working schedules are made and maintained in accordance with local legislation</li></ul><p><b>
What are we looking for?</b><br>
</p><p>An Executive Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
Previous, relevant experience as an Executive Chef or a high-performing Sous Chef in a first class property, required</li><li>
Excellent leadership skills</li><li>
A creative approach to the production of high quality food</li><li>
A business focused approach to managing a hotel kitchen</li><li>
Excellent communication skills</li><li>
Ability to build relationships, internal and external, to the hotel and the Company</li><li>
Excellent planning and organizational skills</li><li>
Ability to multi-task and meet deadlines</li><li><p>
A current, valid, and relevant trade qualification (proof may be required)</p><p>
</p></li></ul><p></p><p><b>What's in it for me?</b></p><ul><li>
Career and development opportunities in Hilton Hotels Worldwide</li><li>
Competitive Salary &amp; Wages</li><li>
Private Health Insurance</li><li>
&ldquo;Go Hilton&rdquo; - discounted room rates in Hilton Hotels Worldwide for yourself and your family members &amp; friends</li><li>
Indoor Parking Privileges
</li><li>Complimentary Dry Cleaning for Business Attire</li><li>
Monthly Transportation Fee</li><li>
Complimentary Shuttle Bus
</li><li>50% discount on personal food &amp; beverage consumption in the sister hotels.
</li><li>Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for newly born mothers)</li><li>
14 days paid paternity leave</li><li>
Opportunity to make a positive impact on environment and community with Travel with Purpose program</li></ul><p>
Specifically, we look for demonstration of these Hilton Values:</p><ul><li><b>
Hospitality</b> - We're passionate about delivering exceptional guest experiences.</li><li><b>
Integrity</b> - We do the right thing, all the time.</li><li><b>
Leadership</b> - We're leaders in our industry and in our communities.</li><li><b>
Teamwork</b> - We're team players in everything we do.</li><li><b>
Ownership</b> - We're the owners of our actions and decisions.</li><li><b>
Now </b>- We operate with a sense of urgency and discipline</li></ul><p><br>
<br>
<br>
<b>What will it be like to work for Hilton?</b><br>
</p><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><p></p>

Executive Chef

<div><p>Waiter/ess</p><p><b>
Hilton Istanbul Bosphorus - Making Hotel History in Istanbul Since 1955</b></p><p>
Hilton Istanbul Bosphorus holds a special place in history as the first Hilton hotel built outside the Americas. Since 1955, we&rsquo;ve set the scene for some of the grandest moments, most exciting events, and biggest stars in modern Turkey. Learn how it all began before you make your own memories at Hilton Istanbul Bosphorus.</p><p><b>
Historic Moments at Hilton Istanbul</b></p><ul><li><p>
Hilton Istanbul was the first modern hotel built in Europe after the Second World War.</p></li><li><p>
Hilton Istanbul appears in the opening scene of 1963&rsquo;s From Russia with Love, starring Sean Connery as James Bond.</p></li><li><p>
Istanbul&rsquo;s first discotheque, Cloud 9, opened at Hilton Istanbul in 1972.</p></li><li><p>
Pilsen Pub, built in Hilton Istanbul in 1972, was the home of Istanbul&rsquo;s first happy hour.</p></li><li><p>
Muhammad Ali was staying at Hilton Istanbul when he announced his retirement from boxing in 1976.</p></li><li>
Hilton Istanbul has hosted royalty, politicians, and famous figures including Grace Kelly, Sophia Loren, and Louis Armstrong</li></ul><p>
Hilton Istanbul Bosphorus has been also described as the university of tourism and filling the earth with the light and warmth of hospitality since 1955.</p><p>
As Hilton T&uuml;rkiye we have been awarded with the Great Place to Work Academy &ndash; Best Place to Work award many times.</p><p><b>
THE ROLE:</b></p><p>
A <b>Waiter/ess</b> is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.</p><p><b>
BENEFITS</b>:</p><ul><li><p>
Competitive Salary</p></li><li><p>
Health Insurance or Private Pension after 6 months of service</p></li><li><p>
Carpark subscription on team member rate</p></li><li><p>
Free laundry and dry cleaning for business attire</p></li><li><p>
Go Hilton: Team member rate while staying in Hilton Hotels both in &amp; out of Turkey.</p></li><li><p>
50% discount on personal food &amp; beverage consumption in the hotels.
</p></li><li><p>Social aid package</p></li><li><p>
Free laundry and dry cleaning for business attire</p></li><li><p>
Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for new mother team members)</p></li><li><p>
1 day paid leave on the first school day of the children (only 1st day of the 1st class) for female team members</p></li><li><p>
Unlimited Training and development opportunities and out f the Hotel</p></li><li><p>
Unlimited online courses opportunities from our own Hilton University</p></li></ul><p><b>
What will I be doing?</b></p><ul><li><p>
To prepare the setup of tables and chairs for the next service period</p></li><li><p>
To ensure that the items like chinaware and cutlery are clean and in good shape</p></li><li><p>
To ensure that the area he is responsible for is ready for service clean and with right equipment and goods</p></li><li><p>
To ensure that all the sofas and chairs are clean and drop-free before the service</p></li><li><p>
To participate in Pre-Service Meetings</p></li><li><p>
To actively take part in pre-service preparations</p></li><li><p>
To check if the guest has a special request checking the reservation in prior, make preparations if required</p></li><li><p>
To communicate effectively and professionally with other departments</p></li><li><p>
To assist guests with seating taking care of their bags and coats</p></li><li><p>
To present menu and wine to guests</p></li><li><p>
To ensure that all the guests are served warm bread and olive oil</p></li><li><p>
To take order directing the guests with recommendation</p></li><li><p>
To pass the order to related units through Micros System, open and follow up the addition</p></li><li><p>
To organize set-up according to the nature of order</p></li><li><p>
To assist guest in selection of wine appropriate for the food ordered</p></li><li><p>
To recommend and serve starters before the main course</p></li><li><p>
To service meal and drinks prepared in the kitchen or bar carrying them carefully</p></li><li><p>
To guide the low tenure team members working with him in training, and ensure that the orders are brought to guests in the right way</p></li><li><p>
To provide the service presentation that would maximise guest satisfaction</p></li><li><p>
To pro-actively service guests needs depending on the order</p></li><li><p>
To follow up the empty glasses and china, and ensure that tables are cleaned</p></li><li><p>
To ensure that the drinks are refilled and the ash-trays are changed periodically</p></li><li><p>
To utilize up-selling during meal-time</p></li><li><p>
To make Liqueur and Brandi recommendations and sales</p></li><li><p>
To ensure that the details like Dessert and coffee are added to the cheque</p></li><li><p>
To check that the guest has not forgotten anything while leaving</p></li><li><p>
To inform Restaurant Supervisor of Guest recommendations concerning any development area</p></li></ul><p><b>
What are we looking for?</b></p><p>
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:<br>
</p><ul><li><p>Hospitality - We're passionate about delivering exceptional guest experiences.</p></li><li><p>
Integrity - We do the right thing, all the time.</p></li><li><p>
Leadership - We're leaders in our industry and in our communities.</p></li><li><p>
Teamwork - We're team players in everything we do.</p></li><li><p>
Ownership - We're the owners of our actions and decisions.</p></li><li><p>
Now - We operate with a sense of urgency and discipline</p><p>
</p></li></ul><p><b>If your values match ours, we are also looking for your ability to;</b></p><ul><li><p>
Deliver an outstanding dining experience;</p></li><li><p>
Captivate guests and fellow team members;</p></li><li><p>
Adapt quickly to different situations;</p></li><li><p>
Exude bags of energy and enthusiasm in working as part of a team.</p></li></ul><p><br>
Work Location: Hilton Istanbul Bosphorus</p></div><p></p>

Waiter/ess

Explore 895+ Guest communication executive reservation in Istanbul Jobs In Istanbul Jobs In Istanbul Turkey this November. Find roles across top companies and apply now to boost your career.