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call centre supervisor

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chief concierge - supervisory level

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floor supervisor - lifestyle restaurants

guest experience supervisor

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25193141
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Sheraton Sharjah Beach Resort &amp; Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates, 79797VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 ที่แมริออท อินเตอร์เนชั่นแนล เรามุ่งมั่นทุ่มเทในการเป็นนายจ้างผู้มอบโอกาสที่เท่าเทียมกัน โดยยินดีต้อนรับและมอบการเข้าถึงโอกาสให้กับทุกคน เราเสริมสร้างสภาพแวดล้อมที่ให้ความสำคัญและเฉลิมฉลองภูมิหลังที่ไม่เหมือนใครของพนักงานของเราอย่างจริงจัง จุดแข็งที่สุดของเราคือการผสมผสานอันหลากหลายของวัฒนธรรม ความสามารถ และประสบการณ์ของพนักงาน เราให้คำมั่นในการไม่เลือกปฏิบัติในทุกพื้นฐานที่ได้รับการคุ้มครอง ซึ่งรวมถึงความทุพพลภาพ สถานภาพทหารผ่านศึก หรือพื้นฐานอื่นๆ ซึ่งได้รับการคุ้มครองโดยกฎหมายที่บังคับใช้
 
 
 
 เมื่อเข้าร่วมครอบครัว Sheraton คุณจะกลายเป็นสมาชิกของชุมชนระดับโลก เราเป็นสถานที่ที่รวบรวมและเชื่อมสัมพันธ์มาตั้งแต่ปี พ.ศ. 2480 ที่ Sheraton พนักงานได้สร้างความรู้สึกในการเป็นส่วนหนึ่งของชุมชนกว่า 400 แห่งทั่วโลก เราเชิญชวน ยินดีต้อนรับ และเชื่อมโยงผู้เข้าพักผ่านประสบการณ์ที่มีส่วนร่วมและบริการที่เอาใจใส่ หากคุณเป็นผู้ทำงานเป็นทีมที่ชื่นชอบการมอบประสบการณ์การเข้าพักที่มีความหมาย เราขอแนะนำให้คุณสำรวจโอกาสในการทำงานต่อไปกับ Sheraton เข้าร่วมพันธกิจในการเป็น "สถานที่พบปะรวมตัวของโลก" กับเรา การร่วมงานกับกลุ่มโรงแรมและรีสอร์ท Sheraton หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International
 
 ซึ่งเป็น
 
 ที่ที่คุณจะทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ
 
 เริ่มต้น
 
 เป้าหมายของคุณ
 
 เป็นส่วนหนึ่ง
 
 ของทีมงานระดับโลกที่มีความเป็นเลิศ และ
 
 เป็น
 
 ตัวคุณในเวอร์ชันที่ดีที่สุด
</div>

Guest Experience Supervisor

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25193141
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Sheraton Sharjah Beach Resort &amp; Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates, 79797VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 모든 고객 체크인, 고객 신원 확인, 결제 수단 확인, 객실 배정, 객실 키 활성화/발급을 처리합니다. 각 고객의 요구 사항에 따라 정확한 계정을 설정합니다. Marriott Bonvoy 정보를 입력합니다. 요금이 일치하는지 확인하고, Market Code, 예외 사항을 문서화합니다. 객실 키를 발급하기 전에 안전하게 결제하고 청구를 확인/조정합니다. 일일 보고서/로그/비상사태 목록을 확인하고 검토합니다. 계산 및 결산 보고서를 작성합니다. 길 찾기 및 숙소 정보를 확인하는 고객의 요청을 수용하고 필요한 경우 적절한 직원에게 연락합니다. 요청이 충족되었는지 확인하기 위해 후속 조치를 취합니다. 모든 결제 유형, 바우처, 지급액 및 요금을 처리합니다. 근무 시작과 종료 시 금액을 세고 안전하게 보호합니다. 수동 승인을 받고 모든 회계 절차를 따릅니다. 도난에 대한 고객 신고를 손실 방지/보안팀에 알립니다.
 
 
 직원 교육, 평가, 상담, 동기 부여 및 코칭을 통해 경영진을 지원하고, 공정한 대우를 보장하며, Open Door Policy의 롤 모델이자 첫 번째 소통 창구 역할을 합니다. 긍정적인 업무 관계를 개발/유지하고, 팀이 공동의 목표를 달성하도록 지원하며, 직원의 우려 사항을 경청하고 적절히 대응합니다. 회사 정책 및 절차 준수, 사고, 부상 및 안전하지 않은 작업 환경을 관리자에게 보고, 안전 교육 및 인증 이수, 단정하고 전문적인 용모 유지, 독점 정보의 기밀 유지, 회사 자산 보호. 고객을 환영하고 인정하기, 고객의 서비스 요구 사항을 예상하고 해결해 주기, 장애가 있는 사람을 돕기, 고객에게 진심으로 감사하기. 명확하고 전문적인 언어를 사용하여 말하기, 정확하고 완벽하게 문서를 준비하고 검토하기, 적절한 에티켓을 사용하여 전화 받기. 품질 준수 확인하기. 컴퓨터/POS 시스템을 사용하여 정보를 입력하고 위치를 파악합니다. 장시간 서 있거나, 앉거나, 걷기. 10파운드 이하의 물체를 도움 없이 이동, 들어올리기, 운반, 밀기, 당기기, 놓기 등을 할 수 있습니다. 상사의 요청에 따라 기타 합리적인 직무를 수행합니다.
 
 
 
 메리어트 인터내셔널은 기회 균등 고용주로서 모두를 환영하고 기회에 대한 접근성을 제공하기 위해 최선을 다하고 있습니다. 우리는 직원 개개인의 고유한 배경을 가치 있게 여기고 존중하는 환경을 적극적으로 조성합니다. 우리의 최대 강점은 직원들의 문화, 재능, 경험이 풍부하게 어우러져 있다는 점입니다. 우리는 장애인, 재향군인 및 관련 법률이 보호하는 기타 모든 기준을 포함하여, 어떠한 보호 대상 기준에 대해서도 차별하지 않기 위해 최선을 다하고 있습니다.
 
 
 
 쉐라톤 패밀리와 함께 하시면 글로벌 커뮤니티의 일원이 될 수 있습니다. 1937년에 탄생한 쉐라톤은 함께 모여 소통하며, 서로를 연결시켜 주는 교류의 장입니다. 쉐라톤의 직원들은 전 세계 400개 이상의 커뮤니티에서 소속감을 쌓고 있습니다. 쉐라톤은 매력적인 경험과 사려 깊은 서비스를 통하여 고객을 초대하고, 환영하며, 교류할 수 있도록 돕습니다. 만약 여러분이 의미 있는 고객 경험을 제공하고자 하는 팀 플레이어가 되고자 한다면 쉐라톤과 함께 채용 기회를 살펴 보시기 바랍니다. '세계의 모임 장소'가 되겠다는 우리의 사명에 동참해 보세요. 쉐라톤 호텔 &amp; 리조트에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오
 
 에 합류하게 됩니다
 
 . 최선
 
 을 다해 일하고
 
 , 목표
 
 를 향해
 
 달리며, 훌륭한 글로벌 팀
 
 의 일원으로
 
 최고의 나를 만들고 싶다면 쉐라톤 호텔 &amp; 리조트의 문을 두드리세요.
</div>

Chedi Hospitality

<div>
 
 Role Overview
 
 
 
 Join our hospitality team as a Server, where you'll play an essential part in delivering exceptional guest service at The Chedi Al Bait, Sharjah. As part of our team, you'll work in an ONSITE environment, contributing to our standard of excellence in a luxurious setting and ensuring every guest experience is memorable.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Greet guests by name, if known, and assist in seating them comfortably.
 </li>
 <li>
 Serve guests within assigned stations under the supervision of the manager and supervisor.
 </li>
 <li>
 Demonstrate complete knowledge of food, beverage offerings, and service details including preparation methods.
 </li>
 <li>
 Anticipate customer needs and proactively respond to ensure maximum guest satisfaction and foster strong guest relations.
 </li>
 <li>
 Report any customer complaints to the supervisor in a timely manner.
 </li>
 <li>
 Place orders in the kitchen and ensure proper operating equipment is set up on tables.
 </li>
 <li>
 Stock cabinets and drawers with adequate mis-en-place to facilitate smooth and efficient service.
 </li>
 <li>
 Maintain a well-groomed appearance and wear the prescribed uniform at all times.
 </li>
 <li>
 Ensure outlet cleanliness is maintained at all times.
 </li>
 <li>
 Stay familiar with all hotel facilities to assist and guide guests.
 </li>
 <li>
 Conduct daily inventory of supplies and equipment.
 </li>
 <li>
 Perform side duties and other responsibilities as assigned by the supervisor or manager.
 
 
 </li>
 </ul>
 
 Must Have Requirements
 
 
 
 <ul>
 <li>
 Prior experience as a waitress or in a guest-facing hospitality role.
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Knowledge of food and beverage service and preparation methods.
 </li>
 <li>
 Ability to work in a fast-paced environment and handle multiple tasks efficiently.
 </li>
 <li>
 Strong attention to detail and commitment to high standards of cleanliness and guest service.
 </li>
 <li>
 Presentable, well-groomed appearance in line with prescribed hotel standards.
 </li>
 <li>
 Ability to work a flexible schedule, including weekends and holidays as needed.
 </li>
 <li>
 Team player with a proactive and positive attitude.
 </li>
 <li>
 Organizational skills to manage inventories and station set-up.
 
 
 </li>
 </ul>
 
 Nice To Have Requirements
 
 
 
 <ul>
 <li>
 Prior experience working in a luxury hotel or fine dining environment.
 </li>
 <li>
 Familiarity with international guest service standards.
 </li>
 <li>
 Ability to communicate in additional languages.
 
 
 </li>
 </ul>
 
 Perks And Benefits
 
 
 
 <ul>
 <li>
 Competitive salary and service charge incentives.
 </li>
 <li>
 Training and development opportunities.
 </li>
 <li>
 Uniform and meals provided during working hours.
 </li>
 <li>
 Opportunities to grow within a prestigious hospitality group.
 </li>
 <li>
 An engaging and supportive team environment.
 </li>
 </ul>
</div>

Server - Welcome Cafe

Citymax Hotels by Landmark Group

<div>
 About the Company: We are looking for a Front Office Associate to be the first point of contact for our guests. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. Preferred Arabic speaker.About the Role: The Front Office Associate will be responsible for ensuring a positive experience for guests from the moment they arrive until they depart.Responsibilities:Register and room all guest arrivals according to established proceduresPerform check in, check out and room change procedures and ensure all data are accurately entered into the hotel systemMaintain cashier float and ensure accurate daily report of all money received at end of the Shift.Cash hotel guests' personal and travelers&rsquo; vouchers and assist with currency exchangeKeep abreast of all modifications to accounting policies and proceduresAttend to guests' request at all timesKnowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and also Hotels Group Loyalty programsAttend to guest's complaints, inquiries and requests, refer problems to supervisor/Assistant Manager if he/she unable to assistEnsure that the guests depart the hotel with a positive impression of hotel servicePerform the audit balances and prepare all reports for audit in an orderly fashionWhen on night shift, check night report, prepare morning report and prepare all necessary forms for guest arrivalsMaintain comprehensive knowledge of standard reservation proceduresMaintain exemplary department standards of behavior and appearance and attitudeEnsure front desk work area is kept clean and in an orderly state at all timesIs fully aware of the Credit policy and adhere to policies and proceduresUpsells the hotel to guests whenever the opportunity arises.Keeps informed of Citymax hotel policies and procedures as they relate to the FO operations and guest service.Blocks and pre-registers rooms according to reservation requests.Blocks rooms for arriving guests according to set procedures.Makes and follows through room-rate-name changes.Immediately processes all checked-in registration cards and sets up an accurate folio in the system.Types all pre-registered and NSR key envelopes prior to guest arrival.Double checks accuracy of pre-registration, room allocation and keys in the key jacket.Attends to every guest requests the best way possible.Keeps informed of the hotel&rsquo;s emergency procedures.Checks supplies weekly in the work area and requisitions accordingly.Keeps updated on the system operation and procedures.Performs other duties as may be assigned from time to time.Updates the Guest experience software with the requisite details.Perform related duties and special projects assigned by Supervisor and manager.Qualifications:Proven work experience as a Receptionist, Front Office Representative, or similar role.Proficiency in Microsoft Office Suite.Hands-on experience with office equipment (e.g. fax machines and printers).Professional attitude and appearance.Solid written and verbal communication skills.Ability to be resourceful and proactive when issues arise.Excellent organizational skills.Multitasking and time-management skills, with the ability to prioritize tasks.Customer service attitude.High school degree; additional certification in Office Management is a plus.
</div>

Front Office Associate

Flare Burger LLC

Job description:Job description:Job Title: Waiter/WaitressLocation: Flare Burger, Salary: (based on experience) Job Type: Full-time Reports To: Restaurant Supervisor / ManagerJob Summary:Flare Burger is looking for enthusiastic and customer-focused Waiter/Waitress to join our front-of-house team in Ras Al Khaimah. You will be responsible for providing friendly, efficient service to ensure a great dining experience for every guest.Key Responsibilities:<ul><li>Greet guests in a warm and friendly manner.</li><li>Take customer orders accurately and input them into the POS system.</li><li>Serve food and beverages in a timely and professional manner.</li><li>Ensure tables are clean, set, and ready for customers at all times.</li><li>Handle customer inquiries and complaints politely and efficiently.</li><li>Communicate effectively with kitchen and other service staff.</li><li>Assist in preparing takeaway/delivery orders when required.</li><li>Follow all hygiene and food safety guidelines.</li><li>Support the team with opening, closing, and cleaning duties.</li></ul>Requirements:<ul><li>Previous experience as a waiter/waitress or in customer service (preferred).</li><li>Good communication skills in English (Arabic is a plus).</li><li>Positive attitude, reliability, and strong team spirit.</li><li>Presentable and well-groomed appearance.</li><li>Ability to work flexible shifts, including weekends and holidays.</li></ul>Job Type: Full-timeJob Type: Full-timeJob Type: Full-timePay: AED1,800.00 - AED2,200.00 per month

waiter/waitress

<div>Additional Information 
Job Number25193141 
Job CategoryRooms &amp; Guest Services Operations 
LocationSheraton Sharjah Beach Resort &amp; Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates, 79797 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY
Chief Concierge - Supervisory Level
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. 
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Chief Concierge - Supervisory Level

East Coast Vacation Homes

Job Title: Receptionist &amp; Reservations SecretaryCompany:North Coast Real Estate Location:Muwailih / Sharjah, UAEJob Summary:We are seeking a professional, organized, and customer-oriented Receptionist &amp; Reservations Secretary to join our Vacation Homes team. The ideal candidate will be responsible for welcoming guests, managing reservations, maintaining office administration, and ensuring smooth daily operations at the front desk.Accommodation or transportation allowance may be provided.Key Responsibilities:<ul><li>Guest Relations:</li><li>Welcome guests and visitors with a friendly and professional attitude.</li><li>Provide information about available vacation homes, services, and local attractions.</li><li>Handle guest inquiries, complaints, and requests promptly and efficiently.</li><li>Reservations Management:</li><li>Manage booking inquiries through phone, email, and online platforms (Airbnb, Booking.com, etc.).</li><li>Update and maintain the reservation system and calendar.</li><li>Confirm bookings, prepare invoices, and coordinate check-in/check-out schedules.</li><li>Administrative &amp; Secretarial Duties:</li><li>Maintain organized records of clients, contracts, and correspondence.</li><li>Prepare reports, meeting minutes, and basic accounting entries.</li><li>Support management with scheduling, filing, and document preparation.</li><li>Assist in marketing and communication tasks, including social media updates and guest reviews follow-up.</li><li>Office Coordination:</li><li>Answer phone calls, route messages, and manage email correspondence.</li><li>Ensure office supplies and materials are adequately stocked.</li><li>Liaise with housekeeping, maintenance, and operations teams to ensure guest satisfaction.</li></ul>Requirements:<ul><li>Diploma or Bachelor&rsquo;s degree in Business Administration, Hospitality, or related field.</li><li>Minimum 1&ndash;2 years of experience in reception, reservations, or administrative roles (preferably in hospitality or real estate).</li><li>Excellent communication skills in English (Arabic is an advantage).</li><li>Strong organizational, multitasking, and problem-solving abilities.</li><li>Proficient in MS Office (Word, Excel, Outlook) and reservation platforms.</li><li>Professional appearance and positive attitude.</li></ul>Working Conditions:<ul><li>Full-time position based in Muwailih/ Sharjah.</li><li>May include weekend or holiday shifts as required.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per month

Receptionist/Secretary

Explore 816+ Guest experience supervisor in Fit Out Industry Jobs In Sharjah this December. Find roles across top companies and apply now to boost your career.

816 guest experience supervisor jobs IN Fit Out Industry Jobs In Sharjah

Guest Experience Supervisor

Guest Experience Supervisor

Server - Welcome Cafe

Front Office Associate

waiter/waitress

Chief Concierge - Supervisory Level

Receptionist/Secretary